Statement of Wonderfulness
In Celebration of
Student Health Services
Difference-maker, amazing, caring, engaged, authentic, respectful, supportive, friendly, honest, helpful, patient, diligent, wise, conscientious, reliable, calming, trustworthy, resourceful, compassionate, supercalifragilisticexpialidocius, Beaver Believer, a true gem. This is the array of expressions by colleagues describing the incomparable HIPAA Queen of Student Health Services, Virginia Nelson.
Serving at Student Health Services since it was an infirmary, Virginia has been instrumental in taking the department from paper record charts to electronic medical records. With the job title ‘Health Information Technician’ she professionally engages with her work, students, and staff to ensure that medical records are up-to-date, chart notes are locked, referrals are made to specialists, and that campus is well advised about and complying with HIPAA privacy and security rules. Her most recent achievement is the creation of a comprehensive program for arranging and scheduling all SHS referrals to outside providers, for scheduling outside testing, and for obtaining insurance pre-authorizations for these visits and procedures. Her other accomplishments include helping create the Sexual Assault Nurse Examiner (SANE) program, serving with the annual campus flu clinic, and chairing the Forms Committee at SHS.
With a bright, sunny disposition and a commitment to excellence, she wants students’ experiences with her to always be positive. She told a co-worker that when she interacted with students she was not only representing SHS but also Oregon State University.
Virginia has helped many students who are confused about what is happening to them and scared about how their medical situation could impact their academic and personal lives. She has been the shoulder for many students to cry on when their parents are in another town or state.
Virginia exemplifies the vision, values, and commitments of the Campus Compact: She remembers that a goal here at OSU is to nurture the students and to keep them healthy for their purpose of studying. She tries to get students the quickest medical care she can so that they can get back to the task of being a student. She is supportive of the growth of fellow employees and students. She is ethical, honest and willing to work with others for positive change. A colleague sums it up by saying, “Knowing Virginia has made me a better person.”
This statement of wonderfulness would not be complete without these resounding accolades from her associates: “Virginia ROCKS!” “I can think of no person who deserves this honor more.” “Go Virginia and Go BEAVS!”
16th Annual Service Awards Celebration
Division of Student Affairs
Oregon State University
May 24, 2011