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Oregon State University

Contracts and Pricing

Each OSU department must sign an annual, fiscal year contract with Information Services for Community Network access and support. New contracts signed after July 1 will extend to the end of the fiscal year. After a contract has been completed and signed for a given fiscal year, Information Services will submit a journal voucher via the FIS system. New services or customers may be added during the contract year via contract addendums.

Approval must be obtained by a designated department representative and the assigned IT Manager before any additional services are started. After they are signed, contract addendums will have a separate JV submitted via FIS for the addendum amount. Special project fees will be submitted via FIS, on a separate JV, after the special project is completed.

Either party in a contract can terminate the contract after giving one term's (90 days) written notice. The contracting department will be responsible for paying for the 90 days service from the point they submit the written termination request to the director of Technology Support Services. There will also be a special project fee charged to the department if the department terminates the contract, to pay for Information Service's time to remove Community Network software from departmental workstations. This service will be performed at Information Service's expense if Information Services terminates the contract.  Departments should also realize that they will need to purchase licenses for CN-provided software (i.e. Microsoft campus agreement).

Community Network Pricing for 2011-2012

(Contracts are billed on an annual basis for the entire fiscal year)

CN Service (Tier I):
$29.00/month CN  Account with Support
$29.00/month CN Workstation with Support
CN DCA Support (Tier II):
$29.00/month Network Access Only Account
CN-Lite (Tier III):
$58.00/month CN-Lite Terminal with 19" LCD monitor
$150.00 or Old Hardware Trade One Time Install/setup
Other fees:
$80.00/hour Special Project fee
$11.00/month Email only account
$2.00/month/multiple Extra mailbox space
$0.00/month Resource email account (for non-moderated accounts--i.e. rooms, dept. calendars, equip. calendars)
$0.00/month Student Employee account (100 MB mailbox, share access only)
$10.00/month E-Station Service
$15.00/GB/year Charge for additional Shared Disk space (1GB blocks)*
$15.00/GB/year Charge for additional Home Disk space (1 GB blocks)*
$18.00/month Per workstation charge for remote sites (email, remote desktop support)
$24.00/month Per workstation charge for remote sites (email, remote desktop support, server space)
(for the above two fees, cost for on-site support is not included; travel to the site is extra and the responsibility of the customer's unit)

*  Includes backup retention/restoration for six months, secure anywhere access to your files via MyCN, and user initiated file/folder restoration from twice daily shadow copy snapshots.

The pricing structure will be reviewed and adjusted to keep the program financially sound; price increases will be determined and communicated to campus community during spring before budget planning begins.

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