Oregon State University

Frequently Asked Questions

Google Apps For OSU

After the upgrade to the latest version of Mac OS, 10.9 or Mavericks, Gmail users have started experiencing issues with Mac Mail and its compatability with Gmail. There is a wide range of items as...    Find Out More

Microsoft Lync

How do I add a contact in Lync 2013?           
You can easily create meetings with other OSU employees who have Exchange? accounts. There are too many such persons to load all of them into your contacts list, but you can add any of these people...    Find Out More
How do I create a meeting in Lync?           
One great feature in Lync is the ability to conference call with multiple colleagues. You may have a meeting with several people all in one place. Use Outlook or the Microsoft Lync Web App to create...    Find Out More
How do I find and log into Lync?           
Anyone with an Exchange? account can access and use Lync. To see if Lync is installed on your computer or for help logging in, follow the instructions below.    Find Out More
When the University migrated everybody over to Lync 2013, there seemed to be a large server error and many people lost their contact lists.  This is a problem that the system administrators are...    Find Out More

Microsoft Office 365

Network & Phone


How can I sign up for ONID?           
Instructions on signing up for a new ONID account.      Find Out More
  What if I've forgotten what my ONID username is? If you have forgotten what your ONID username is and need to retrieve it you can: Go to: http://oregonstate.edu/main/campus-online-...    Find Out More
Instructions for setting up filters in the legacy (old) ONID webmail client that sort email automatically.    Find Out More
For persons using the old, legacy ONID webmail system (not Google Apps for OSU), these instructions show how you can forward your ONID email to another email address.    Find Out More
Instructions for adding specific contacts using the old ONID webmail client.     Find Out More
How do I set up ONID email?           
  What is ONID Email? The OSU Network ID (ONID) is the basic network account provided to everyone associated with the university. When you sign up for your ONID account, your ONID email account...    Find Out More
  If you try to send a message and there is a problem with the mail delivery, you will receive an error message back from the system describing why the mail could not be delivered. Most of these...    Find Out More
You may filter your own emails on ONID but this is very technical.    Find Out More
Specifics on how to view messages written in Japanese.    Find Out More
We recommend using your ONID account because it is your OSU identity, prestigious, ad-free, and free.    Find Out More
What if I've forgotten my GAP?           
Your GAP? is used to log into online services and you can learn how to reset it here.    Find Out More
What is ONID?           
An explanation for the primary account you will have at OSU.    Find Out More
What is Spam email?           
Tips for detecting spam and understanding what it aims to do.    Find Out More
What is the Out of Office Service?           
Instructions on how to automate your email to alert people that you are away and unlikely to check your email for a while.    Find Out More
Instructions on what to do and what not to do when you recieve a message you believe to be spam.    Find Out More
Who can get an ONID account?           
A list of the status's that qaulify for an ONID account.    Find Out More
Why get an ONID account?           
Reasons why you want to set up your ONID account as soon as you can.    Find Out More


  You can use the instructions listed on the following page to log into Online Services if you are no longer affiliated with the university, but need to access information related to either your...    Find Out More



Access Acquia dev from off-campus           
OSU's Acquia dev site is hosted on a site external to OSU's network. Access to it is restricted to OSU network addresses.    Find Out More
Error: Reason 412           
Error: Reason 442           
Who can I call for help?           
Windows 8 Known Issue           
Windows 8.1 Known Issue           
  Windows 8.1 Known Issue A Windows security update that was recently released (Microsoft update KB3023607) has caused issues with the Cisco VPN? client. To fix this, the program will need to be...    Find Out More


OSU currently limits wireless registrations to four(4) devices per person.    Find Out More
If you use your laptop in both your office, and other locations, your laptop may be trying to connect to both the wired and wireless connections. If you are at your desk, and have docked, or plugged...    Find Out More

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