Oregon State University

(Exchange) Adding a New Mailbox (Windows)

Adding a New Mailbox (Windows)

Exchange users often use multiple accounts or need access to shared mailboxes. The following set of instructions is intended to help users set up these additional mailboxes in Outlook.

  1. Click File in the upper left corner of your Outlook mailbox.
  2. Click Info on the top of the sidebar that comes up. Click File in the upper left corner of your Outlook mailbox. Then click Info on the left sidebar that appears.
  3. Click File in the upper left corner of your Outlook mailbox.
  4. Click Info on the top of the sidebar that comes up. Click File in the upper left corner of your Outlook mailbox. Then click Info on the left sidebar that appears.
  5. Click Account Settings and then click Account Settings... in the dropdown menu that appears. Click Account Settings in the dropdown menu that appears.
  6. Click "New..." Click new
  7. Enter a name and the email address for the account. Leave the password boxes blank. Click More Settings in the lower right corner of the window.

You will be prompted to restart Outlook. Once you do, that email should show up on the side.

If you are unable to expand the mailbox after adding it to your profile, you may not have been granted sufficient permissions. Please contact your support team or DCA if this occurs.

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Contact the Service Desk at 541-737-8787

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