Mobile Devices

Android ONID Setup

If you would like to get your ONID email on your Android device, please follow the instructions below. Your directions may vary as different manufacturers have different Android OS builds.

Depending on your device manufacturer (HTC, Motorola, etc.), you may need either a valid Wi-Fi signal or a data connection (4G, 3G, Edge, etc.) before you attempt to set up your account. You may wish to check with the hardware vendor to see which is required for setup.

  1. If you are on campusand need to establish a Wi-Fi connection, please note the following:
    1. You must register your mobile device with Maintain to connect to an OSU network.
    2. You can establish a secure, encrypted connection with the OSU_Secure network. This will protect you from hackers who might exploit an unencrypted connection. Click here for Wi-Fi setup instructions.
  2. Tap the email or Mail icon. This is located on your home screen or in your list of Programs.
  3. The next step depends on whether you already have another email account set up.
    1. If you do not have an email account set up, you will only need to choose a mail provider.  Choose Other or Others. 
    2. If you do already have an email account set up, you will need to select either Menu or Settingsto see Account options. You will then do the following:
      1. Tap New Account or Add Account (you may need to access the Menu again to see this button).
      2. If prompted, tap Email. If you don't see this option, go to the next step.
      3. Choose Other or Others from the list of email providers.
  4. The next step depends on whether you are asked to enter an email address or a username.
    1. If you are asked to enter an email address, enter your ONID email address (username(at)onid.oregonstate.edu)
    2. If you are asked to enter a Username, enter your ONID username only, without @onid.oregonstate.edu
  5. Enter your ONID password
  6. Tap Next
  7. For Account Type or Protocol, select IMAP.
  8. Make sure your username is entered correctly. Android often inserts your full email address, so you may need to delete "@onid.oregonstate.edu" if it appears in this field.
  9. Your password should already be entered.
  10. For IMAP server, enter: imap.onid.oregonstate.edu.
  11. Select SSL for security type
  12. Make sure the port number is set to 993.
  13. Tap Next.

    At this point, the server verifies your account settings.  If your account is verified, continue below.  If your account is not verified, make sure the username and password are entered correctly. If there is a problem contacting the server, try changing the security type to TLS and change the port number to 143.

  14. For SMTP server, enter: mail.oregonstate.edu.
  15. Select SSL for security type.
  16. Make sure the port number is set to 465.
  17. Make sure Require Sign-in or Login required is checked, and that your username and password are entered in correctly.
  18. Tap Next.

    If there is a problem contacting the server, try changing the security type to TLS and change the port number to 587.

  19. On the next screen you can set your preferences for this account. You can accept the defaults or make changes. You may be asked to enter your name so that people know who you are when you send them email.
  20. Tap Next or Finish Setup or Done, whichever applies.

You are done!

Your phone should now receive emails from your ONID account. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

Note: On some android phones, the default mail client sometimes doesn't work with ONID email. An alternative is to install K-9 Mail (Play Store Link) from the Android Marketplace and add an account using the same settings mentioned above. 

Troubleshooting tips:

  • If possible make sure to verify you have a good internet connection prior to setting up your mail account. Go to your web browser and try to go to a different website then the one that loads by default.
  • Try connecting to your account from the webmail version on your computer. (webmail.oregonstate.edu)
  • Try removing and add your account again: (settings may differ depending on your phone and OS version)
    • From the Home screen, go to the settings for your phone
    • Tap Accounts & Sync
    • Tap on the account you wish to remove
    • Tap the menu icon and Remove account
    • Follow the instructions above on how to add your email account again.

 

Built-in VPN for Android

A PDF instruction sheet is available here.

*Cisco VPN is available for Android 2.1 and above

ONID Email for iPhone, iPod & iPad

Quick Setup Method

You can use this utility here to set it up automatically. Just navigate to this page on your device and download the file provided below. (ONID.Mobileconfig)

Quick Email Setup

 

Manual Setup

Make sure you have an active wireless network connection before following these steps.

  1.  
    1. Tap the Settings icon from your home screen.

iOS mail server settings

  1. Tap Mail, Contacts, Calendars.
  2. Tap add Account... under the "Accounts" heading.
  3. Tap Other.
  4. Tap Add Mail Account.
  5. Fill out the following fields as appropriate:
    1. Name - Enter your real name - this is what other people will see when they receive your e-mail.
    2. Address - Enter your ONID email address. This should be in the form username(at)onid.oregonstate.edu.
    3. Password - Enter your ONID Password.
    4. Description - Enter "ONID Mail" as the Description.
  6. Tap Next.
  7. Tap IMAP at the top of the screen.
  8. In the Incoming Mail Server area,
    1. Host Name: imap.onid.oregonstate.edu
    2. User Name: Your ONID username (not your full email address, just your username)
    3. Password: Your ONID password should already be filled in from step 6 above
  9. In the Outgoing Mail Server area,
    1. Host Name: mail.oregonstate.edu
    2. User Name: Your ONID username (not your full email address
    3. Password: You do have to enter your ONID password here 
  10. Tap Next at the top of the screen. You should see a message that "Your account is verified." If your account is not verified, go back and check all your settings. You may have entered a typo. Remember that your ONID username is not your full email address.
  11. Tap Save.

Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes).


To read your ONID email, click on Mail from the iPod toolbar.

 

 Troubleshooting Tips:

  • If possible make sure to verify you have an internet connection prior to setting up your mail account. Go to your web browser and try to go to a different website then the one that loads by default. If the page loads you know you have an internet connection.

  • Try connecting to your account from the webmail version on your computer. (webmail.oregonstate.edu)

  • Try removing and then adding your account again:
    • Tap the Settings icon on your home screen
    • Tap on Mail, Contacts, Calendars
    • Tap on the account you want to remove
    • Tap Delete Account on the bottom of the screen
    • After you have removed your account with these instructions follow the setup instructions above

 

Blackberry

There are two options available when setting up ONID email on your Blackberry:

  • Automatic Setup - Reccommended
  • Manual Setup - Only if automatic doesn't work

Automatic Setup for ONID Email

  1. Locate and select the Setup folder.
  2. In the Setup folder, select Email Settings. Review the Terms of Agreement if prompted.
  3. You will now see a list of email providers. Highlight the appropriate one and select Next. If none are appropriate, highlight Other and then select Next.
  4. Enter your email address and associated password.

In most cases, following these steps should result in a properly configured email integration.

 

Manual Setup for ONID Email

  1. Make sure your phone is connected wireless or through your mobile network
  2. Click the Menu Button
  3. Click Setup
  4. Click Personal Mail Setup
  5. Accept the License Agreement
  6. Fill in your Email Address in the form "username@onid.orst.edu"
  7. Fill in your ONID Password
  8. Click Next
  9. Click I will provide the settings to add this email account
  10. Re-enter password and click Next
  11. Select Internet Service Provider Email (POP/IMAP)
  12. Click Next
  13. Click I will provide the settings to add this email account again
  14. Click Next
  15. Fill in your email and password again
  16. For Email Server, enter "imap.onid.oregonstate.edu"
  17. Click Next
  18. Then Close

Your ONID email should then start to sync with your Blackberry device

 

Due to the variety of Blackberry devices, ONID setup may vary. These instructions may not work for all Blackberry devices.