Accounts

Why do I need a user account?

User accounts are used to access email, classes, and personal information. Your ONID account is used to access classes and the ONID email account. It can also get you access to the VPN? client.

Your OSU ID? and GAP? number gives you access to view your personal information stored with the University, as well as register for classes, view financial aid information and even your payment information. These can also be viewed by inputting your ONID username and password if you are currently affiliated with the school.

What kinds of accounts are there?

There are four main types of accounts. There is the: OSUID/GAP Account, ONID account, Unified ONID Account, and Exchange? account. Generally only OSU employees have Unified/Exchange accounts and only Alumni will use the OSUID/GAP account.

Where can I find more information on these accounts?

You can access more information on the accounts at the following locations.

OSU ID/GAP

ONID

Unified ONID

Exchange

ONID

What is ONID?

a quick guide for students - Get Connected to OSU systems and email
a quick guide for employees - Get Connected to OSU systems and email

OSU Network Identification (ONID) is a universal computer account available to all OSU students and employees.

Users receive a free email address with your ONID account, but ONID is much more than email. With an ONID username and password, you also get access to University technology services, the wireless network, CanvasResNet, IS computer labs, and the Interlibrary Loan.

For more information visit Using Your ONID webpage.

Who can get an ONID account?

Note: Spouses of OSU employees are Affiliates, not Associates. Affiliates are not eligible for ONID accounts.

Why get an ONID account?

How can I sign up for ONID?

Instructions are available on Getting Started with ONID.

How long can I keep my ONID account?

Graduating students: one year after graduation.

Non-graduating students: accounts are deactivated one term after the student's final eligible registration, and deleted one term after that.

Employees: accounts are deactivated two months after the employee's termination, and deleted one term after that. 

Detailed information on ONID duration can be found here.

To log into onid.oregonstate.edu, click here and click "Log into ONID"

 

Commonly asked questions about ONID accounts can be found on the FAQ page.

Getting Started with ONID

Introduction

Your ONID account is what you will be using to log into various online services with OSU. For information on setting up your onid, click here.

After you complete those steps, you ONID account will have been created and you will immediately be able to use your ONID account to:

 

Please be sure to take time and review the acceptable use policy provided by OSU

OSU Acceptable Use Policy

ONID Sign-Up Instructions

Below you will find information on how to sign up for an ONID account.

Before you sign up▸


  • Make sure you are eligible for an ONID account. (link opens in a new window)
  • Make sure that you know your OSU ID.
    • Students - Your OSU ID number was emailed to you by the OSU Admissions Office after your OSU application was submitted. It was also mailed to you in your acceptance packet from OSU or was given to you in your hiring paperwork.
    • Employees - Your OSU ID number is provided a number of ways. The number is located on your ID card, delivered by your supervisor or through a new hire e-mail. 
  • Get a piece of paper so you can write down your account information (your username, e-mail address, web site, etc).
  • If you've done the above, you're ready to go

How Do I Set Up My ONID (OSU Network ID) Account?▸


  1. To activate your ONID account, you need to go to:  OR
    To verify your identity by entering your:
    • OSU ID Number
    • Birth date
    • First Name
    • Last Name
  2. Then click Submit. ONID Sign Up Step 1
  3. Read OSU's Acceptable Use of Computing Resources Policy, and click "I Agree"
  4. Set A Password:
    • Read the instructions and create a password that meets the restrictions.
    • Enter your password a second time.
    • Click Set Password.
    ONID Sign Up Step 3
  5. Enter Alternate Contact Information:
    • Enter your cell phone number.
    • Enter an alternate email address.
    • Click Submit.
      • This information will be used to contact your in the event that you forget your ONID password.
      • You are NOT required to enter in information if you do not want to, but it may cause resetting a forgotten password much more difficult.
      • You ARE allowed to fill out only one field.
      • These CAN be changed later.
    ONID Sign Up Step 4
  6. Configure Junk Email Options:
    • Verify that the default options are set.
    • Adjust them according to your preference.
    • Click Set Spam Blocking Options.
    ONID Sign Up Step 5
  7. ONID Account Successfully Created
    • Your ONID account should have been successfully created.
    ONID Sign Up Step 6

Finished signing up for an account? Want to learn more?▸


FAQ - Questions and Answers that you may have.

Using your ONID - Services provided for ONID users.

ONID E-mail - Read your email how you want.


Trouble signing up for an account?▸


Students

Please note if you are a new student and have just registered for classes you may need to wait up to 6 hours for the registration system to update ONID before you can sign up for your ONID account. Updates occur at 2AM, 8AM, 2PM, and 8PM Pacific Time.

Employees

Your new hire paperwork must be processed by Human Resources before you are eligible for an ONID account.


If you're still having issues, feel free to call the OSU Computer Helpdesk at 541-737-3474.

ONID Help

What is ONID?

MyONID is the web interface used to view and modify many settings related to your ONID e-mail, web space, and printing. From this site you can also visit the ONID Webmail interface.

Who can use ONID?

Anyone who has a valid ONID account can login to, and use the MyONID interface.

Learn about who is eligible for an ONID account.

How do I access ONID?

Go to http://onid.oregonstate.edu/ and click the "Login to ONID" link on the left (just below the "ONID - OSU Network ID" banner). After entering your ONID username and password, you will be greeted with the MyONID web interface.

How do I use ONID?

Below are explanations of what you can do in each section of ONID:

ONID Email▸


This link will redirect your web browser to the appropriate page where you check ONID email. This will most likely be Gmail.

  • Please be aware that what you do with your email here is final. If you delete an email here, you are deleting it from the server. In very few cases, email can be recovered - but please do not count on it being possible - be careful with your email account!

Disk Quota▸


The Disk Quota page will display: your current disk space usage; how much disk space is allotted (currently 2GB or 2048MB); and when your ONID disk space is set to expire. This is the most accurate way to determine your ONID disk space usage.


Mail Quota▸


The Mail Quota page lists the amount of space your ONID e-mail is currently using, the mailbox quota (currently 500 MB), as well as the Limit (aka Hard Cap) at which you will no longer receive email. This will not be visible if you use Gmail.

A table is also available, showing the breakdown of your space usage by folder. Nested folders will look like this:

Inbox.SubFolder.SubFolder

Corresponds to the following (in the web interface):

Inbox
|-Subfolder
   |-Subfolder


Manage Mail▸


Manage Mail controls your forwarding, spam block, Filters, and Out of Office settings. If you use gmail to get your ONID email, these settings are managed in Gmail.

To learn more about how to use this section, view our Manage Mail Help.


Print Usage▸


Aside from a detailed list of all of your print jobs, you can also see what your current Pages Printed count is (both for the current billing period, and lifetime), your last print location, your current balance, and your last billed date. You are provided at first with a brief summary of all your print jobs, if you want to view a more detailed list click on "Detailed List of Print Jobs" which resides under the table.

This section is very useful if you are trying to figure out where that extra expense on your University bill came from, and the detailed list can help you view everything you've ever billed to your ONID account.


Edit Quick Links▸


Quick Links are the list of websites found on the first page of ONID (under the "MyONID Info" section). You can create as many as 25 links to websites that you frequently visit. Class websites, research sites, library links are all useful links. This can be a very handy tool if you frequently access class websites that have long URL's or are difficult to remember.


Web Database▸


ONID and Central Web Services have combined forces to bring every student access to a MySQL database for use with many different server side applications. A few examples being a forum, photo gallery, blog, and pretty much any other database heavy web application!

From here you can modify your database administrator username, password, your database password, and even find useful links to sites related to the MySQL technology being provided.


Change Password▸


A list of the requirements for creating a password, as well as a brief explanation for the security policies is given on this page. Below that, you will find a place to reset your password. You must enter your current password, then type a new one twice. The included password strength meter allows for you to see how strong a password your selection is. You should always aim for the "Strongest" level.

For instructions on changing your password, go to our helpdocs page!


Manage Mail

Manage Mail allows you to control your spam block, filters, and Out of Office settings. You may also forward your ONID email to a different OSU email address.

How do I access Manage Mail?

  1. Go to http://onid.oregonstate.edu
  2. Click the "Login to ONID" link on the left (just below the "ONID - OSU Network ID" banner).
  3. After successfully logging in, click on the link on the left titled "Manage Mail."

How do I use Manage Mail?

From the Manage Mail page, you can modify the following areas of your ONID email account:

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Mail Forwarding

Any email address entered in the text field will send all email sent to your <username>@onid.oregonstate.edu address to the entered address. This can be handy if you have another college email, or have an email account setup on a desktop application (such as Outlook), as you will only have to go to one place to find your email.

There are some risks with forwarding your ONID email. We recommend that you avoid using non-University email addresses as your forward (hotmail, gmail, yahoo, etc) as we cannot guarantee the delivery of email to that address. This is mostly due to spam outbreaks, which cause our mail servers to be blocked by some email providers.

If you do set your mail to forward off campus, it is highly recommended that you check the "Keep a copy of each forwarded message on ONID" box. This is useful in the situation where the forwarded address blocks email from ONID, as you will still be able to find your email in the web interface.

If you are using Google Mail for OSU, visit the forwarding mail from Google Mail page.

To enable mail forwarding -

  1. Go to the ONID webpage (http://onid.oregonstate.edu)
  2. Click "Login to ONID."
  3. After you have successfully logged in, select "Manage Mail" from the menu.
  4. Enter or change your e-mail address that you wish to forward to under "Mail Forwarding."
  5. Click the "Set Mail Forwarding" button.

    1. You can also elect to keep a copy of your email on ONID by checking “Keep a copy of each forwarded message on ONID"

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Spam Assassin

Spam Assassin is an email filter that detects spam and moves it to a folder outside of your main inbox folder (moves flagged email to "junk-mail"). To learn more about spam assassin's features, or how it works, you can visit the publishers site at SpamAssassin.com

To enable Spam Assassin, you must check the "Use Spam Assassin" box.

If you'd like Spam Assassin to automatically delete email that is blatantly a spam message, check the "Discard obvious spam messages with scores above 10" box.

To have Spam Assassin automatically clear out your junk mail folder, check the "Automatically delete messages older than days from junk-mail folder" box.
Please note: the default setting is 30 days, this can be increased or decreased as you see fit.


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Personal Mail Filters

ONID allows you to either block unwanted email addresses, or setup powerful sorting "filters" which move emails from certain people or websites to a folder you've created. This can be very helpful for keeping your class emails separated from work, or special mailing lists that you are on. The Personal Mail Filters is your gateway to a nicely structured email organization system.

To block an unwanted email address, enter the full address (such as "Spam@hotmail.com") in the Email Address/Domain field and leave the destination field blank. A table will appear below listing all of your filter settings.

To move emails from an instructor to a class folder, enter the instructors email address (such as "teach@onid.oregonstate.edu") in the Email Address/Domain field and enter a folder name corresponding to the class title (for instance "COMM 111"). A table will appear below listing all of your filter settings.


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Out of Office

The Out of Office Service is a way to let people that email you know that you are not checking your email and may not respond to their email for some time. If you have started the Out of Office Service, when someone sends you an email they will get an email back with the message you entered into the Out of Office Service.

The Out of Office Service keeps track of who it has sent your message to and will only send a response to the same email address once a week. The Out of Office Service will only respond to email sent directly to you. Messages to mailing lists that you are subscribed to should not get an Out of Office response.

With the Out of Office Service started, you will still receive mail in your ONID account and any mail filters you have created will still apply, including Spam Assassin.

To use the Out of Office service, simply enter any information you would like to be entered in the auto-generated replies, and click the "Set Out of Office Service" button. Now any emails sent to your ONID will be automatically replied to with your Out of Office reply, letting the sender know to not expected a personal response until you return.

Name Changes

Employees

Employees that would like to use a preferred name or nickname in ONID and the OSU Online Directory may make their request by completing the Name Change form on the OSCAR website.

  1. Check the Requested Action of Preferred name change only (your name as it should appear in the OSU directory)
  2. Fill out the first line, Your new name as it should appear in the OSU directory, and your OSU ID? number
  3. Print and sign the form
  4. Send it your HR representative(s) in your business center.  If you do not know who to contact in your business center, use the Find My Business Center page to find the correct contact information 

Note: for information on changing other directory details such as phone number or preferred email, please review the Online Directory Changes page or the HR Campus Directory Profile page.

Students

The Office of the Registrar allows students to use a preferred first name other than a legal name by filing a biographical changes form, found here: Biographical Changes Form.


ONID Username Changes

ONID usernames are formed by using up to seven characters of the last name, one or more characters of their first name, and a number, if needed, to form a unique username . No other format is available.

ONID Usernames may be requested to be changed for the following reasons:

  • Legal Name change due to marriage, divorce, etc.  Legal name change must be processed by HR or the Registrar prior to the change in ONID.  
  • Well explained extenuating circumstances that are reviewed on a case-by-case basis.  This includes cases of objectionable usernames.

You are not required to change your username when your legal name changes and it will not automatically change.  You must request this change.  If you would just like to change the name displayed in your Google mail, follow the instructions in this document.  If you would like to change your exchange? email address (usually your first.last@oregonstate.edu), contact your local help desk.  These two changes do not require a username change.

Warning - Possible consequences of ONID username changes

Consider the following issues prior to changing your ONID username:

  1. Your ONID email address will change.  Email sent to your old ONID email address will be bounced back to the sender.  You will need to provide your contacts with your new email address. When you send ONID email, your new email address will appear in the FROM field.
  2. ONID services (ONID File Services, Personal Web Pages, ONID Web Database) can be changed while preserving your access. However, your Personal Web Page URL (http://people.oregonstate.edu/~username) will change, and shell scripts that contain your username or homedirectory path will need to be updated.
  3. Access to some services will be temporarily disrupted while waiting for the username to be updated across all systems. These services include, but are not limited to, Blackboard, Canvas, EmpCenter, and Office365.  Most of these services will update to include your new username during the overnight hours.
  4. Documents you have shared via links from Office365 may be broken because they contain your username in the sharing URL.  You will need to re-share those documents.
  5. Transaction/activity-tracking histories tied to your former username in applications may not transfer to your new username.
  6. If you use your ONID account to access Qualtrics, you may lose access to your Qualtrics surveys. You will need to contact the help desk to transfer them to your new ONID username and email address.
  7. Mobile devices and computers may need to be reconfigured to access email, Google Drive sync, OneDrive sync, local installs of Office ProPlus products, and other services.
  8. Access to other applications may not transfer automatically, and you will need to request access for your new username from the application support organization.
  9. If you have used your ONID Google account to login to non-OSU web sites, you may lose access to those web sites (your access may be based on your email address).  OSU cannot assist in resolving access issues for services not directly affiliated with OSU.
  10. Previous ONID username ILL accounts are no longer accessible after a username change.  You will need to create a new InterLibrary Loan (ILL) account.  After your username change, contact the Library to merge your old and new ILL accounts.
  11. Unforeseen or less common consequences may occur.

 

If you still want to change your ONID username, please contact the OSU Computer Helpdesk.

Change Password

If your password has expired:

  1. Go to http://onid.oregonstate.edu/
  2. Click "Login To ONID" in the left hand column
  3. Login with your ONID username and use the expired password
  4. If the password was correct, the next step will just be to change your password.
  5. If this does not work, proceed with the steps under "If you don't know your current password"

If you know your current password:

  1. Go to http://onid.oregonstate.edu/
  2. Click "Login To ONID" in the left hand column
  3. Login with your current ONID credentials
  4. Click "Change Password" in the left hand column
  5. Follow the steps to changing your password

If you don't know your current password:

  1.  Go to http://onid.oregonstate.edu/
  2. Click on the "Change Password" in the top left corner
  3. Click the second link that says click 'here'
  4. Follow the set of instructions to change your password

NOTE: If you have any issue in the password reset process, go ahead and contact the Oregon State Computer Helpdesk 541-737-3474.

Using Your ONID

ONID has a lot of powerful features, and is tied to many aspects of campus life.

Set Up ONID Here

How do I sign in to ONID?▸


Most of the student online resources at Oregon State use the ONID credentials. This includes Canvas, ONID Email, Online Services, and the ONID settings page.

After completing the sign up for ONID, the last page will display your ONID Username. This generally takes the form of your last name followed by the first letter of your first name, but will vary depending on the length of your name, and if you have a common name.

When signing in with your ONID, make sure and only use your ONID username, and not your full email. For example, if your name is 'John Doe', and your ONID username is 'doej', you would use 'doej' as the username whenever signing in. Your password will be the same one you created when registering for ONID.

Here are some common areas you will use your ONID account as a login:


How do I change my ONID Username?▸


If you are in need of changing your ONID username, read more on our Name Changes page.


How does ONID printing work?▸


All ONID printing is done with BeaverPrint. Information on how to use this tool can be found on our Helpdocs page.


What about ONID web services?▸


With ONID, you can create, maintain, and control a personal website hosted right on Oregon State servers. Oregon State now has 2GB (per user) of space that can be used for blogging, forums, galleries, or even coursework. These sites are hosted at people.oregonstate.edu. You can also use Google Drive for web sorage, and can be accessed at drive.google.com

How do I publish a website?

Creating a website on the ONID web servers is a fairly straightforward (albeit technical) process, and we have outlined what to do on our publishing Your Web Site page.


How do I access the ONID Shell?▸


ONID has provided a shell server with which to connect, so that students can have some hands on experience with Unix without having to create their own Unix computer. Again, this is a fairly technical topic, so we have outlined the process on our Shell/Unix page.


If you need any help, feel free to contact the OSU Computer Helpdesk at 541-737-3474.

Your Home Directory

What is the Home Directory?

The home directory is server storage space provided by ONID for anyone with an ONID account. Here you will find 2GB of space, to be used for anything from hosting a website to saving a paper so you can print it from the Library.

In the public_html folder, any files listed will be viewable publicly at people.oregonstate.edu/~<username> (where <username> is your ONID username). This is where you can place and maintain a website, or a more powerful application.

The other folder available, <username>, is a storage folder that can't be viewed by others, and is a good storage location for anything you want to be able to access from anywhere, but don't necessarily want others to be able to access/view.


How do I connect to my Home Directory?

First, select the option below which best describes where you are located:

Windows (On Campus/VPN)


If your Windows computer is on the OSU network (either plugged into a network port at a building on campus, using the OSU wireless network, or using VPN from off-campus), you can mount your ONID home directory to your Windows computer. Follow these steps:

Note: These steps only work on Windows Vista or later

Windows Vista, 7:

Click on the Start menu and type in the search field, Run.

Windows 8/8.1:

Hold the Windows Key + R.

 

  1. In the Open: field, enter "\\onid-fs\username", where "username" is your ONID username (for example, smithj).

    NOTE: If you are off campus and using a VPN, you will need to use "\\onid-fs.onid.oregonstate.edu\username"

  2. Click OK.
  3. If Windows asks for a username to use, enter "ONID\username", where "username" is your ONID username. Enter your ONID password.
  4. You should now see a window with your ONID files appear.

Windows (Off Campus/Alternative)


If your Windows computer is not on the OSU network, or the On Campus instructions do not work for you, you can use any SSH-based secure file copy program. We recommend WinSCP to securely transfer files between your computer and your ONID account.

WinSCP is available at http://winscp.net/download/winscp556setup.exe

Download and Install WinSCP.  

Follow these steps to connect to your ONID account using WinSCP:

  1. Start WinSCP
  2. Go to the Session page
  3. "Host name" should be set to shell.onid.oregonstate.edu
  4. "Username" should be your ONID username
  5. "Password" should be your ONID password
  6. Click Login to connect.  You may be asked for your password again
  7. If you are asked "Continue connecting and add host key to the cache?", click Yes

On the left side, you will see the files and directories on your computer. On the right side are the files and directories on your ONID account.

To transfer a file or directory from your ONID account to your computer, simply drag-and-drop the item from the right side to the left side. To transfer a file from your computer to your ONID account, drag-and-drop the item from the left side to the right side.

To close your connection and exit WinSCP, click on the Commands menu and choose Quit.


Mac OS X (On Campus/VPN)


If your Mac OS X computer is on the OSU network (either plugged into a network port at a building on campus, using the OSU wireless network, or using VPN from off-campus), you can mount file Servers to your Mac OS X computer. Follow these steps:

1. From the Finder, click on the Go menu and choose Connect To Server.
 

2. In the Address field, enter "smb://onid-fs.onid.oregonstate.edu" and click the Connect button. You can also add it to a list of Favorites by pressing the plus button. 
Note: CN customers can access two other File Servers - 
"cifs://cn-home.tss.oregonstate.edu"
"cifs://cn-share.tss.oregonstate.edu"

3. Enter your ONID username and password. Click Connect.
Note: CN customers should enter their CN credentials instead of their ONID credentials
 

4. Choose your Volume from the list of shares and click OK.

5. Your file server will now be a drive on your desktop!


Mac OS X (Off Campus/Alternative)


If your Mac computer is not on the OSU network, or the On Campus instructions do not work for you, you can use any SSH-based secure file copy program. We recommend Cyberduck to securely transfer files between your computer and your ONID account.

Using Cyberduck to transfer files

Cyberduck is available at http://cyberduck.ch/

Connect to your account using Secure File Transfer Protocol (SFTP):

  1. Start Cyberduck
  2. Click on Open Connection
  3. Choose "SFTP (SSH File Transfer Protocol)" from the Protocol: drop-down list
  4. Server: should be set to "shell.onid.oregonstate.edu"
  5. Username: should be your ONID username
  6. Password: should be your ONID password
  7. Click the Connect button
  8. If you get a pop-up window saying "Unknown host key for shell.onid.oregonstate.edu", click the Always button

You will see a listing of files and directories from your ONID home directory. To transfer a file or directory, simply drag-and-drop the item to or from your Mac.

To close your connection, click the Disconnect button.


Protect Web Directories

How to Protect Your ONID Web Directories

  1. Create a text file named .htaccess with the following contents:

    AuthType Basic
    AuthName "Password Required"
    AuthUserFile /users/{uX}/{a}/{username}/.htpasswd
    require valid-user


    Replace {a} with the first letter of your username. This must be lowercase.
    Replace {username} with your ONID username.
    Replace {uX} with the user group that you are in.
    Login using SSH? and type "pwd". Using WinSCP you can find this information above the file list of your ONID directory. Lastly, you can guess, there should only be u1 and u2.

    You will need to save this txt doc as .htaccess, or so that the name is blank, and the file extension is of type .htaccess.
  2. Connect to ONID (shell.onid.oregonstate.edu) via SSH. Basic directions can be found by following the previous link. You will have to use the SSH Secure Shell client to connect and get a shell prompt.
  3. At the shell:~> prompt type htpasswd -c .htpasswd {username} and press enter to create the .htpasswd file in your home directory. Replace {username} with the username you would like to user for web authentication. Note: If you wish to password protect another directory, type cd {directory path} before you create the .htpasswd file. Replace {directory path} with the directory path e.g. public_html/spring2010/assignments
  4. Type the password you would like to use.
  5. Retype the password you would like to use.
  6. Move the .htaccess file from your computer to the directory you wish to password protect.

Publishing Your Website

Note: ONID provides personal website space for all ONID users. If you need a professional website for your student organization or department, go to oregonstate.edu/is/services/cws to request a Drupal site.

Setting up your personal website on the ONID server can be broken down into 6 main steps:

  1. Connect to your home directory
  2. Configure your home directory
  3. Create your .html pages
  4. Move .html files to the server
  5. Setting file permissions
  6. Access your website

 



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Connecting to your home directory:

In order to access your ONID directory, you must be able to connect to it from a remote location.

Read the Connecting to your Home Directory instructions.

 



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Configuring your home directory:

Your home directory should already have a directory named public_html. If it doesn't already have one, you will have to create one using shell access.

Commands for creating your public_html directory, if you don't already have one:


cd
mkdir public_html
chmod 755 public_html

 

 



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Creating .html pages:

You must write your HTML pages using an HTML/text editor.

There are a number of HTML editors out there. Some are WYSIWYG (What You See Is What You Get), some are code-based, and some are a hybrid of both. For all practical purposes, if you are trying to make a webpage it would be a good idea to make sure you understand HTML. Unfortunately, we do not have the resources to teach you how to use HTML. There are, however, a lot of resources on the web that you could take advantage of. Here are a few links you should check out if you are not familiar with HTML:

You may contact the OSU Computer Helpdesk for more HTML help, but use that resource only for specific questions. Don't send us an email saying, "How do I write html?" until you have taken a look at the resource links provided above. You can ask us questions like, "What tag do you use to insert a carriage return?" for example.

 



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Moving the .html files to the ONID server:


The files you create must be placed in your public_html directory.

Moving your .html files to your public_html directory can be done from any machine with an internet connection. Please read the Connecting to your Home Directory instructions.

 



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Setting file permissions:

Once your files are on the server, they must be configured so that people can read them.

Typically, your files should already have the right permissions on them. However, there are some instances where your transferred files won't be seen when you try to access them through the web. If this happens to you, then you can fix it in a few easy steps using shell access.

Commands for changing permissions on your .html files in your public_html directory:


cd ~/public_html
find ./ -type d -exec chmod 755 {} \;
find ./ -type f -exec chmod 644 {} \;

 



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Accessing your website:

Once everything is completed, you should be able to view your web page by visiting http://people.oregonstate.edu/~username/ in any basic web browser (Firefox, Internet Explorer) -- just replace "username" with your username.

Before you give out your web address to all your friends, make sure to go check it yourself to see if you made any errors.

If you've reached this point and you're stuck, please contact the OSU Computer Helpdesk by sending us an email.

Shell Access and Unix

Shell Access:

The ONID shell server is shell.onid.oregonstate.edu

For more information, visit SSH (Secure Shell).

Once you remotely connect to the server using SSH, you encounter the world of UNIX. The following information is meant to help you develop a background in UNIX and become familiar with its capabilities.


UNIX

UNIX, an operating system developed by Bell Labs, is still regarded as one of the most powerful, versatile, and flexible operating systems in the world -- now over three decades after its birth. Its popularity and success are due to many factors, including its ability to run on a wide variety of machines, and its portability. UNIX is best described as simple, powerful, and elegant.

UNIX has many basic commands that let you modify and create files by using various system commands. These commands are entered at a prompt. The prompt looks something like this:

shell:~>



Webmonkey hosts a great UNIX reference page. You should take a look around to get familiar with basic UNIX commands:

Webmonkey UNIX Guide

ONID when Leaving OSU

What happens to my ONID account after I leave?

Your ONID account hangs around for a little while after you leave the university.

  • Current students: your account is deactivated one term after you were last able to register, provided that you don't register for more classes.
  • Graduating students: your account is deactivated one year after graduation.

All ONID accounts are deleted one term after deactivation.

Until your ONID account is deactivated, you will have access to all services that require ONID credentials. This includes Google Apps, Office 365, RemoteApps, Citrix Receiver, OSU VPN? etc.

What’s the difference between deactivated and deleted accounts?

Deactivated accounts retain all account data, including all e-mails. However, you will not be able to log in to the account to access that information. If your account is deactivated, and you need temporary access to your e-mails or files, you can contact the OSU Computer Helpdesk to reactivate your account for a short period of time.

Deleted accounts are permanently deleted off of our servers. Any data that was deleted with these accounts cannot be recovered, so make sure to transfer any contacts or important data to another account.

How can I keep all my data from Google Apps?

Please refer to our Take Google with You (Leaving OSU) helpdoc for detailed steps on retaining your information from Google.

How can I keep all my data from Office 365 (OneDrive)?

If you have files stored up in your OneDrive, you’re going to need to download them locally to your computer. To do this, we will need OneDrive for Business.

For Windows users: OneDrive for Business comes with your Office 365 download.
For Mac users: You will need to download the OneDrive for Business Mac Sync client.

To sync your files:

  1. Log in to Office 365 at office.cloud.oregonstate.edu
  2. Click on the OneDrive icon (if you don’t see it, you may have to click on the blue menu button in the upper left)
  3. Navigate to the folder you'd like to sync to your computer
  4. Click Sync at the top of the page, and launch the OneDrive for Business application if prompted

Your files will now begin syncing with your OneDrive for Business folder.

For Windows users: This folder can usually be found in C:\Users\(yourPCname).
For Mac: You can find your OneDrive folder by clicking on the cloud icon in the upper right hand corner and selecting “Open OneDrive for Business folder.”

This sync may take a while, depending on your internet connection and how many files you had stored up in the cloud. Once your files have all completed downloading, you can copy them to a different folder anywhere on your local or external drive.

E-mail

What is ONID Email?

The OSU Network ID (ONID) is the basic network account provided to everyone associated with the university. When you sign up for your ONID account, your ONID email account is also created. The email address will be formatted as username@oregonstate.edu

Your username is provided at the end of the ONID sign up process. For more information about your ONID account click on the ONID category in the help topics menu.

Checking ONID Email

  1. Google Apps for OSU: Using a web browser, visit oregonstate.edu/google. You can also go to gmail.com and enter your onid email address.
  2. Email client: Visit our Configuring Email Clients help page to set up a client.

Configuration

If you opt-in to Gmail for your email:

Before you can setup your gmail account on a desktop client or alternate mobile application you must enable IMAP. This is necessary for clients to send/receive, manage, and organize emails. 

You do not need to do this if you are using the Google Mail Apps or the web version of Google mail.

  1. Go to OSU Google Apps Portal and click on the Google Mail (for ONID Email Only).
  2. Log in using your ONID username and your ONID password.
  3. Click the  Gear  on the upper right, then select  Settings.
  4. Click  Forwarding and POP/IMAP.
  5. Select  Enable IMAP.
  6. Click  Save Changes.

How do I configure my email client?

Please select your Device:

If your device settings are not listed below, you can use the Generic mail settings at the bottom of the page. You can also request documentation by click on the feedback button below!

Mobile Devices▸

Android▸


Google Mail

  1. Tap the email  or Mail  icon. This is located on your home screen or in your list of Programs.
  2. The next step depends on whether you already have another email account set up.
    1. If you do  not  have an email account set up, you will only need to choose a mail provider. Choose Other or Others
    2. If you do already have an email account set up, you will need to select either Menu  or Settings  to see Account options. You will then do the following:
      1. Tap New Account  or Add Account  (you may need to access the Menu again to see this button).
      2. If prompted, tap Email . If you don't see this option, go to the next step.
      3. Choose Other  or Others  from the list of email providers.
  3. If you are asked to enter an email address or you use Gmail to access your onid email, enter your ONID email address
  4. Enter your ONID password
  5. Tap Next
  6. For Account Type or Protocol, select IMAP .
  7. Your password should already be entered.
  8. For IMAP server, enter imap.gmail.com
  9. Select SSL  for security type
  10. Make sure the port number is set to 993.
  11. Tap Next .

    At this point, the server verifies your account settings. If your account is verified, continue below. If your account is  not  verified, make sure the username and password are entered correctly. If there is a problem contacting the server, try changing the security type to TLS and change the port number to 143.
  12. For SMTP server, enter smtp.gmail.com
  13. Select SSL  for security type.
  14. Make sure the port number is set to 465 ( or587 )
  15. Make sure Require Sign-in  or Login required  is checked, and that your username  and password  are entered in correctly.
  16. Tap Next .

    If there is a problem contacting the server, try changing the security type to TLS and change the port number to 587.
  17. On the next screen you can set your preferences for this account. You can accept the defaults or make changes. You may be asked to enter your name so that people know who you are when you send them email.
  18. Tap Next  or Finish Setup  or Done , whichever applies.

You are done!

Your phone should now receive emails from your ONID account. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

Non-Google Mail

These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

  1. Tap the email  or Mail  icon. This is located on your home screen or in your list of Programs.
  2. The next step depends on whether you already have another email account set up.
    1. If you do  not  have an email account set up, you will only need to choose a mail provider. Choose Other or Others
    2. If you do already have an email account set up, you will need to select either Menu  or Settings to see Account options. You will then do the following:
      1. Tap New Account  or Add Account  (you may need to access the Menu again to see this button).
      2. If prompted, tap Email . If you don't see this option, go to the next step.
      3. Choose Other  or Others  from the list of email providers.
  3. The next step depends on whether you are asked to enter an email address or a username.
    1. If you are asked to enter an email address or you use gmail to access your onid email, enter your ONID email address
    2. If you are asked to enter a Username, enter your ONID username only (not email address)
  4. Enter your ONID password
  5. Tap Next
  6. For Account Type or Protocol, select IMAP .
  7. Make sure your username  is entered correctly. Android often inserts your full email address, so you may need to delete "@oregonstate.edu" if it appears in this field. 
  8. Your password  should already be entered.
  9. For IMAP server, enter: imap.onid.oregonstate.edu
  10. Select SSL  for security type
  11. Make sure the port number is set to 993.
  12. Tap Next .

    At this point, the server verifies your account settings. If your account is verified, continue below. If your account is  not  verified, make sure the username and password are entered correctly. If there is a problem contacting the server, try changing the security type to TLS and change the port number to 143.
  13. For SMTP server, enter: mail.oregonstate.edu
  14. Select SSL  for security type.
  15. Make sure the port number is set to 465
  16. Make sure Require Sign-in  or Login required  is checked, and that your username  and password  are entered in correctly.
  17. Tap Next .

    If there is a problem contacting the server, try changing the security type to TLS and change the port number to 587.
  18. On the next screen you can set your preferences for this account. You can accept the defaults or make changes. You may be asked to enter your name so that people know who you are when you send them email.
  19. Tap Next  or Finish Setup  or Done , whichever applies.

You are done!

Your phone should now receive emails from your ONID account. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

Troubleshooting tips:

  • If possible make sure to verify you have a good internet connection prior to setting up your mail account. Go to your web browser and try to go to a different website then the one that loads by default.
  • Try connecting to your account from the webmail version on your computer. ( webmail.oregonstate.edu )
  • Try removing and add your account again: (settings may differ depending on your phone and OS version)
    • From the Home screen, go to the settings for your phone
    • Tap Accounts & Sync
    • Tap on the account you wish to remove
    • Tap the menu icon and Remove account
    • Follow the instructions above on how to add your email account again.

Blackberry▸


Google Mail

  1. Make sure your phone is connected wireless or through your mobile network
  2. Click the Menu Button
  3. Click Setup
  4. Click Personal Mail Setup
  5. Accept the License Agreement
  6. Fill in your Email Address. The format is username@oregonstate.edu.
  7. Fill in your ONID Password
  8. Click Next
  9. Click I will provide the settings to add this email account
  10. Re-enter password and click Next
  11. Select Internet Service Provider Email (POP/IMAP)
  12. Click Next
  13. Click I will provide the settings to add this email account again
  14. Click Next
  15. Fill in your email and password again
  16. For Email Server, enter "imap.gmail.com"
  17. Click Next
  18. Then Close

Non-Google Mail

  1. Make sure your phone is connected wireless or through your mobile network
  2. Click the Menu Button
  3. Click Setup
  4. Click Personal Mail Setup
  5. Accept the License Agreement
  6. Fill in your Email Address
  7. Fill in your ONID Password
  8. Click Next
  9. Click I will provide the settings to add this email account
  10. Re-enter password and click Next
  11. Select Internet Service Provider Email (POP/IMAP)
  12. Click Next
  13. Click I will provide the settings to add this email account again
  14. Click Next
  15. Fill in your email and password again
  16. For Email Server, enter "imap.onid.oregonstate.edu"
  17. Click Next
  18. Then Close

Your ONID email should then start to sync with your Blackberry device.


iPhone/iPod/iPad▸


Recommended Google Setup

The easiest way to register your account will automatically configures the server information for you. Simply follow these steps, and you should be good to go.

  1. Open Settings
  2. Click Mail, Contacts, Calendars
  3. Press Add Account... 
  4. Touch the Google icon
  5. Put in your name, your full ONID email, your ONID password and a description of the email
  6. Press Done

That's it!

Alternative Google Mail Setup

  1. Tap the Settings icon from your home screen.
  2. Tap Mail, Contacts, Calendars.
  3. Tap add Account... under the "Accounts" heading.
  4. Tap Other.
  5. Tap Add Mail Account.
  6. Fill out the following fields as appropriate:
  • Name - Enter your real name - this is what other people will see when they receive your e-mail.
  • Address - Enter your ONID email address.
  • Password - Enter your ONID Password.
  • Description - Enter "ONID" as the Description.
  1. Tap Next.
  2. Tap IMAP at the top of the screen.
  3. In the Incoming Mail Server area, 
  • Host Name: imap.gmail.com
  • User Name: ONIDUsername@oregonstate.edu
  • Password: Your ONID password should already be filled in from step 6 above

In the Outgoing Mail Server area, 

  • Host Name: smtp.gmail.com
  • User Name: ONIDUsername@oregonstate.edu
  • Password: You do have to enter your ONID password here 
  1. Tap Next at the top of the screen. You should see a message that "Your account is verified." If your account is not verified, go back and check all your settings. You may have entered a typo. Remember that your ONID username is not your full email address.
  2. Tap Save.

Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes). To read your ONID email, click on Mail from the iPod toolbar.

Non-Google Mail

  1. Tap the Settings icon from your home screen.

iOS mail server settings

  1. Tap Mail, Contacts, Calendars.
  2. Tap add Account... under the "Accounts" heading.
  3. Tap Other.
  4. Tap Add Mail Account.
  5. Fill out the following fields as appropriate:

  • Name - Enter your real name - this is what other people will see when they receive your e-mail.
  • Address - Enter your ONID email address.
  • Password - Enter your ONID Password.
  • Description - Enter "ONID" as the Description.

  1. Tap Next.
  2. Tap IMAP at the top of the screen.
  3. In the Incoming Mail Server area, 
  • Host Name: imap.onid.oregonstate.edu
  • User Name: Your ONID username
  • Password: Your ONID password should already be filled in from step 6 above

In the Outgoing Mail Server area, 

  • Host Name: mail.oregonstate.edu
  • User Name: Your ONID username (not your full email address)
  • Password: You do have to enter your ONID password here 
  1. Tap Next at the top of the screen. You should see a message that "Your account is verified." If your account is not verified, go back and check all your settings. You may have entered a typo. Remember that your ONID username is not your full email address.
  2. Tap Save.

Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes). To read your ONID email, click on Mail from the iPod toolbar.


Windows▸

Outlook 2007▸


Google Mail

  1. Open Outlook 2007
  2. Open the  File  menu and choose  Account Settings .
  3. Click on the  E-mail  tab and click  New ....
  4. Click the  Manually configure server settings or additional server types  button and click  Next .
  5. Choose  Internet E-mail  and click  Next .
  6. Enter your  name . This is what other people will see when they receive your mail.
  7. Enter your  E-mail Address.  The format is username@oregonstate.edu.
  8. Select  IMAP  from the  Account Type  drop-down list.
  9. The  Incoming mail server  name is  imap.gmail.com
  10. The  Outgoing mail server (SMTP)  name is  smtp.gmail.com
  11. Enter your ONID email address in the  User Name  field. U se the format OnidUsername@oregonstate.edu.
  12. If you want Outlook to remember your password (and not prompt you for it), check the  Remember password  box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
  1. Click the  More Settings...  button.
  2. Click on the  Outgoing Server  tab.
  3. Check both the  My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server  box.
  4.  Click on the  Advanced  tab.
  5. Under  Incoming server (IMAP) , select  SSL  from the drop-down list.
  6. Set the incoming server port number to  993
  7. Under  Outgoing server (SMTP) , select  TLS  from the drop-down list.
  8. Set the outgoing server port number to  587 ( or  465 )
  9. Click  OK .
  10. Click  Next .
  11. Click  Finish .

Non-Google Mail

  1. Open Outlook 2007
  2. Open the  File  menu and choose  Account Settings .
  3. Click on the  E-mail  tab and click  New ....
  4. Click the  Manually configure server settings or additional server types  button and click  Next .
  5. Choose  Internet E-mail  and click  Next .
  6. Enter your  name . This is what other people will see when they receive your mail.
  7. Enter your ONID  E-mail Address
  8. Select  IMAP  from the  Account Type  drop-down list.
  9. The  Incoming mail server  name is  imap.onid.oregonstate.edu 
  10. The  Outgoing mail server (SMTP)  name is  mail.oregonstate.edu
  11. Enter your ONID username in the  User Name  field. 
  12. If you want Outlook to remember your password (and not prompt you for it), check the  Remember password  box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.

  1. Click the  More Settings...  button.
  2. Click on the  Outgoing Server  tab.
  3. Check both the  My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server  box.

  1.  Click on the  Advanced  tab.
  2. Under  Incoming server (IMAP) , select  TLS  from the  Use the following type of encrypted connection drop-down list.
  3. Under  Outgoing server (SMTP) , select  TLS  from the  Use the following type of encrypted connection  drop-down list.
  4. If the port number under  Outgoing server (SMTP)  is set to 25, change this port number to  587

  1. Click  OK .
  2. Click  Next .
  3. Click  Finish .

Configure Outlook 2007 to use the OSU Online Directory

  1. Open  Outlook 2007.
  2. Open the  File  menu and choose  Account Settings .
  3. Click on the  Address Books  tab and click  New....
  4. Choose  Internet Directory Service (LDAP)  and click  Next .
  5. Type  directory.oregonstate.edu  in the  Server Name:  field.
  6. Click the  More Settings...  button.
  7. Click  OK  when warned that you must restart Outlook
  8. Click the  Search  tab.
  9. Under  Search Base , choose  Custom  and type  o=orst.edu  in the field.
  10. Click  OK .
  11. Click  Next .
  12. Click  Finish .
  13. Restart Outlook 2007.

To search for people, click on the  Address Book  icon at the top of your Outlook window, or click on the  To...  button while composing a message. Choose  directory.oregonstate.edu  from the  Address Book  drop-down list. Type the name of the person you would like to look up in the  Search  field.

To make directory.oregonstate.edu your default address book:

  1. Click on the  Address Book  icon at the top of your Outlook window.
  2. In the Address Book window, click on the  Tools  menu and choose  Options....
  3. Select  directory.oregonstate.edu  from the  Show this address list first:  drop-down list.
  4. Under  When sending mail, check names using these address lists in the following order:  click on  directory.oregonstate.edu  and move it to the top of the list by clicking the  Up Arrow  button.
  5. Click the  OK  button.

Removing an account from Outlook 2007

  1. Click on the  Start  button
  2. Go to  Control Panel
  3. Click on  Mail
  4. Click on  Show Profiles
  5. Select the account you want to remove
  6. Click  Remove

Outlook 2010/2013▸


Google Mail

  1. Open Outlook 2010/2013
  2. Open the File menu and choose Account Settings .
  3. Click on the E-mail tab and click New ....
  4. Click the Manually configure server settings or additional server types button and click Next .
  5. Choose Internet E-mail and click Next .
  6. Enter your name . This is what other people will see when they receive your mail.
  7. Enter your E-mail Address . The format is username@oregonstate.edu.
  8. Select IMAP from the Account Type drop-down list.
  9. The Incoming mail server name is imap.gmail.com
  10. The Outgoing mail server (SMTP) name is smtp.gmail.com
  11. Enter your ONID email address in the User Name field.
  12. If you want Outlook to remember your password (and not prompt you for it), check the Remember password box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
  1. Click the More Settings... button.
  2. Click on the Outgoing Server tab.
  3. Check both the My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server box.
  4.  Click on the Advanced tab.
  5. Under Incoming server (IMAP) , select SSL  from the drop-down list.
  6. Set the incoming server port number to 993
  7. Under Outgoing server (SMTP) , select TLS from the drop-down list.
  8. Set the outgoing server port number to 587 ( or 465 )
  9. Click OK .
  10. Click Next .
  11. Click Finish .

Non-Google Mail

  1. Open Outlook 2010/2013
  2. Open the  File  menu and choose  Account Settings .
  3. Click on the  E-mail  tab and click  New ....
  4. Click the  Manually configure server settings or additional server types  button and click  Next .
  5. Choose  Internet E-mail  and click  Next .
  6. Enter your  name . This is what other people will see when they receive your mail.
  7. Enter your ONID  E-mail Address
  8. Select  IMAP  from the  Account Type  drop-down list.
  9. The  Incoming mail server  name is  imap.onid.oregonstate.edu 
  10. The  Outgoing mail server (SMTP)  name is  mail.oregonstate.edu
  11. Enter your ONID username in the  User Name  field. 
  12. If you want Outlook to remember your password (and not prompt you for it), check the  Remember password box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.

  1. Click the  More Settings...  button.
  2. Click on the  Outgoing Server  tab.
  3. Check both the  My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server  box.

  1.  Click on the  Advanced  tab.
  2. Under  Incoming server (IMAP) , select  TLS  from the  Use the following type of encrypted connection drop-down list.
  3. Under  Outgoing server (SMTP) , select  TLS  from the  Use the following type of encrypted connection  drop-down list.
  4. If the port number under  Outgoing server (SMTP)  is set to 25, change this port number to  587

  1. Click  OK .
  2. Click  Next .
  3. Click  Finish .

Configure Outlook 2010/2013 to use the OSU Online Directory

  1. Open Outlook 2010/2013.
  2. Open the File menu and choose Account Settings .
  3. Click on the Address Books tab and click New....
  4. Choose Internet Directory Service (LDAP) and click Next .
  5. Type directory.oregonstate.edu in the Server Name: field.
  6. Click the More Settings... button.
  7. Click OK when warned that you must restart Outlook
  8. Click the Search tab.
  9. Under Search Base , choose Custom and type o=orst.edu in the field.
  10. Click OK .
  11. Click Next .
  12. Click Finish .
  13. Restart Outlook 2010/2013.

To search for people, click on the Address Book icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the Address Book drop-down list. Type the name of the person you would like to look up in the Search field.

To make directory.oregonstate.edu your default address book:

  1. Click on the Address Book icon at the top of your Outlook window.
  2. In the Address Book window, click on the Tools menu and choose Options....
  3. Select directory.oregonstate.edu from the Show this address list first: drop-down list.
  4. Under When sending mail, check names using these address lists in the following order: click on directory.oregonstate.edu and move it to the top of the list by clicking the Up Arrow button.
  5. Click the OK button.

Removing an account from Outlook 2010

  1.  Click on the Start button
  2. Go to Control Panel
  3. Click on Mail
  4. Click on Show Profiles
  5. Select the account you want to remove
  6. Click Remove

Outlook Express▸


Google Mail

  1. Open Outlook Express
  2. Open the  Tools  menu and choose  Accounts...
  3. Click the  Add  button and select  Mail...
  4. Enter your name (this is what other people will see when they receive your e-mail), then click  Next .
  5. Enter your  E-mail address.  The format is username@oregonstate.edu. Click  Next .
  6. Select  IMAP  from the "Incoming mail server" drop-down list.
  7. The  Incoming mail  server name is imap.gmail.com
  8. The  Outgoing mail (SMTP)  server name is smtp.gmail.com
  9. Click  Next .
  10. Enter your ONID email Use OnidUsername@oregonstate.edu in the  Account name  field.
  11. Uncheck the "Log on using Secure Password Authentication (SPA)" box.
  12. Click  Next .
  13. Click  Finish .
  14. This will bring you back out to the accounts page again. Click on the Mail tab, select the newly created ONID account, and click the  Properties  button.
  15. Click the  Servers  tab.
  16. Under  Outgoing Mail Server  check the "My server requires authentication" box.
  17. Click the Advanced tab.
  18. Under  Outgoing mail (SMTP) , change the port to  587 ( or 465 ) , then check the " This server requires a secure connection (SSL) " box.
  19. Under  Incoming mail (IMAP) , change the port to  993 , then check the " This server requires a secure connection (SSL) " box.
  20. Click  OK  and close the Internet Accounts window.

Non-Google Mail

  1. Open Outlook Express
  2. Open the Tools menu and choose Accounts...
  3. Click the Add button and select Mail...
  4. Enter your name (this is what other people will see when they receive your e-mail), then click Next .
  5. Enter your ONID  E-mail address in the form. Click Next .
  6. Select IMAP from the "Incoming mail server" drop-down list.
  7. The Incoming mail server name is imap.onid.oregonstate.edu. 
  8. The Outgoing mail (SMTP) server name is mail.oregonstate.edu. 
  9. Click Next .
  10. Enter your ONID username in the Account name field.
  11. Uncheck the "Log on using Secure Password Authentication (SPA)" box.
  12. Click Next .
  13. Click Finish .
  14. This will bring you back out to the accounts page again. Click on the Mail tab, select the newly created ONID account, and click the Properties button.
  15. Click the Servers tab.
  16. Under Outgoing Mail Server check the "My server requires authentication" box.
  17. Click the Advanced tab.
  18. Under Outgoing mail (SMTP) , change the port to 587 , then check the " This server requires a secure connection (SSL) " box.
  19. Under Incoming mail (IMAP) , change the port to 993 , then check the " This server requires a secure connection (SSL) " box.
  20. Click OK and close the Internet Accounts window.


Outlook Express is now configured and should begin downloading your mail. To set up Outlook to use the OSU Online Directory, so you can search for users in the OSU address book, please read the instructions below:

Configure Outlook Express to use the OSU Online Directory

  1. Open Outlook Express.
  2. Click on the Tools menu and choose Accounts....
  3. Click on the Directory Service tab.
  4. Click Add and choose Directory Service... from the menu.
  5. Type directory.oregonstate.edu in the Internet Directory (LDAP) server field and click Next .
  6. Select Yes to "Do you want to check addresses using this directory service?" and click Next .
  7. Click Finish .
  8. Click on the Directory Service tab, select directory.oregonstate.edu , and click the Properties button.
  9. Click on the Advanced tab.
  10. Type o=orst.edu in the Search base field.
  11. Click OK and Close the Internet Accounts window.
  12. Close Outlook Express and restart it to begin using the Online Directory

While composing a new message, click on the To: button to open the Select Recipients window. Click on the Find... button to open the Find People window. Select directory.oregonstate.edu from the Look in drop-down list. Enter a name or email address, then click the Find Now button to search. Select the correct person and click the To: -> button to add them to your new message.

To make directory.oregonstate.edu your default address book:

  1. Click Tools , then Accounts...
  2. Click on the Directory Service tab
  3. Click the Set Order button
  4. Select the directory.oregonstate.edu entry, and click the Move Up button until it is at the top
  5. Click the OK button, then close the accounts window

Windows Live Mail▸


Google Mail

  1. Open Windows Live Mail.
  2. Click on  Add e-mail account  on the left side.
  3. Enter your  E-mail Address.  
  4. If you want Live Mail to remember your password (and not prompt you for it), check the  Remember password  box (and then enter your password). Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
  5. Enter your  name  into the  Display Name  box. This is what other people will see when they receive your mail.
  6. Check the  Manually configure server settings or additional server types  box and click  Next .
  7. Select  IMAP  from the  Account Type  drop-down list.
  8. The  Incoming server  name is imap.gmail.com
  9. Check the  This server requires a secure connection (SSL)  box.
  10. Confirm  Clear text authentication  is selected from the  Log on using  drop-down list.
  11. Confirm that your ONID username is in the  Login ID  box.
  12. The  Outgoing mail server  name is smtp.gmail.com
  13. The  Outgoing mail server port is 587 ( or 465 )
  14. Check the  This server requires a secure connection (SSL)  and  My outgoing server requires authentication check.
  15. Click  Next.
  16. Click  Finish.

Non-Google Mail

  1. Open Windows Live Mail.
  2. Click on  Add e-mail account  on the left side.
  3. Enter your ONID  E-mail Address
  4. If you want Live Mail to remember your password (and not prompt you for it), check the  Remember password  box (and then enter your password). Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
  5. Enter your  name into the Display Name  box. This is what other people will see when they receive your mail.
  6. Check the  Manually configure server settings or additional server types  box and click  Next .
  7. Select  IMAP  from the  Account Type  drop-down list.
  8. The  Incoming server  name is  imap.onid.oregonstate.edu
  9. Check the This server requires a secure connection (SSL) box.
  10. Confirm  Clear text authentication is selected from the Log on using  drop-down list.
  11. Confirm your ONID username is in the Login ID box.
  12. The  Outgoing mail server  name is  mail.oregonstate.edu
  13. The Outgoing mail server port is 587 .
  14. Check the This server requires a secure connection (SSL)  and My outgoing server requires authentication check.
  15. Click Next.
  16. Click Finish.

Windows Mail▸


Google Mail

  1. Open Windows Mail.
  2. Open the Tools menu and choose Accounts...
  3. Click the Add button and select E-mail Account
  4. Enter your name - this is what other people will see when they receive your e-mail.
  5. Click Next .
  6. Enter your E-mail address.  The format is username@oregonstate.edu. Click Next .
  7. Select IMAP from the "Incoming mail server" drop-down list.
  8. The Incoming mail server name is imap.gmail.com
  9. The Outgoing mail (SMTP) server name is smtp.gmail.com
    Note : If you are off-campus and cannot send e-mail, then you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Mail Server.
  10. Check the "Outgoing Server Requires Authentication" box.
  11. Click Next .
  12. Enter your ONID email in the E-mail username field and your ONID password in the Password field.
  13. Uncheck the "Remember password" box.
  14. Click Next .
  15. Click Finish .
  16. You will get a pop-up window asking for you ONID credentials. Click Cancel which will take you to the Internet Accounts window.
  17. Select the ONID account under Mail, and click the Properties button.
  18. Click the Advanced tab.
  19. Under  Outgoing Mail Server , check the "This server requires a secure connection (SSL)" box 
  20. Set the  Outgoing  Port Number  to  587 ( or 465 )
  21. Under  Incoming mail (IMAP) , check the "This server requires a secure connection (SSL)" box. 
  22. Verify that the  Incoming   Port Number  is now  993 .
  23. Click OK and Close the Internet Accounts window.
  24. You will see a dialog box asking to refresh your folders. Click Yes and provide your ONID credentials when prompted.

Windows Mail is now configured to check your mail!

Non-Google Mail

  1. Open Windows Mail.
  2. Open the Tools menu and choose Accounts...
  3. Click the Add button and select E-mail Account
  4. Enter your name - this is what other people will see when they receive your e-mail.
  5. Click Next .
  6. Enter your ONID  E-mail address . Click Next .
  7. Select IMAP from the "Incoming mail server" drop-down list.
  8. The Incoming mail server name is imap.onid.oregonstate.edu
  9. The Outgoing mail (SMTP) server name is mail.oregonstate.edu
    Note : If you are off-campus and cannot send e-mail, then you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Mail Server.
  10. Check the "Outgoing Server Requires Authentication" box.
  11. Click Next .
  12. Enter your ONID username in the E-mail username field and your ONID password in the Password field.
  13. Uncheck the "Remember password" box.
  14. Click Next .
  15. Click Finish .
  16. You will get a pop-up window asking for you ONID credentials. Click Cancel which will take you to the Internet Accounts window.
  17. Select the ONID account under Mail, and click the Properties button.
  18. Click the Advanced tab.
  19. Under Outgoing Mail Server , check the "This server requires a secure connection (SSL)" box 
  20. Set the Outgoing  Port Number  to 587
  21. Under Incoming mail (IMAP) , check the "This server requires a secure connection (SSL)" box. 
  22. Verify that the Incoming   Port Number is now 993 .
  23. Click OK and Close the Internet Accounts window.
  24. You will see a dialog box asking to refresh your folders. Click Yes and provide your ONID credentials when prompted.

Windows Mail is now configured to check your mail!

Configure Windows Mail to use the OSU Online Directory

  1. Open Windows Mail.
  2. Click on the Tools menu and choose Accounts....
  3. Click Add then choose Directory Service
  4. Click Next
  5. Type directory.oregonstate.edu in the Internet Directory (LDAP) server field and click Next .
  6. Select Yes to Do you want to check addresses using this directory service? and click Next .
  7. Select directory.oregonstate.edu , and click the Properties button.
  8. Click on the Advanced tab.
  9. Type o=orst.edu in the Search base field.
  10. Click OK and Close the Internet Accounts window.

While composing a new message, click on the To: button to open the Select Recipients window. Click on the Find... button to open the Find People window. Select directory.oregonstate.edu from the Look in drop-down list. Enter a name or email address, then click the Find Now button to search. Select the correct person and click the To: -> button to add them to your new message.


Thunderbird▸


Google Mail

  1. Open Thunderbird
  2. Select Options  from the drop down menu on the top right, then  Account Settings
  3. Select  Account Actions  in the bottom left of the window, then  Add Mail Account
  4. Enter your name as you'd like it displayed to others
  5. Enter your ONID email address and ONID password
  6. Click  Continue
  7. Thunderbird will automattically scan for ONID account settings, and will most likely print a " failed to find the settings for your email account " message. This is normal.
  8. For the  Incoming  settings:
    • Select  IMAP  from the dropdown menu to the left of " Incoming: "
    • Enter  imap.gmail.com  as the  Server Hostname
    • Set the  Port  to 993
    • Select  SSL/TLS  from the  SSL  drop-down menu
    • Select  Autodetect  from the  Authentication  drop-down menu
  9. For the  Outgoing  settings:
    • Enter  smtp.gmail.com  as the  Server Hostname  (It will look like a drop-down menu, however you can still type in it)
    • Set the  Port  to  587  or  465
    • Select  STARTTLS  from the  SSL  drop-down menu
    • Select  Normal Password  from the  Authentication  drop-down menu
  10. Make sure the  Username  box his your full email (For example, beaverb@oregonstate.edu) 
  11. Click the  Done  button in the lower-right

Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.

Non-Google Mail

These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

    1. Open Thunderbird
    2. Select  Options  from the drop down menu on the top right, then  Account Settings
    3. Select  Account Actions  in the bottom left of the window, then  Add Mail Account
    4. Enter your name as you'd like it displayed to others
    5. Enter your ONID email address (e.g. beaverb@oregonstate.edu) and ONID password
    6. Click  Continue
    7. Thunderbird will automattically scan for ONID account settings, and will most likely print a " failed to find the settings for your email account " message. This is normal.
    8. For the  Incoming  settings:
      • Select  IMAP  from the dropdown menu to the left of " Incoming: "
      • Enter  imap.onid.oregonstate.edu  as the  Server Hostname
      • Set the  Port  to  993
      • Select  SSL/TLS  from the  SSL  drop-down menu
      • Select  Normal Password  from the  Authentication  drop-down menu
    9. For the  Outgoing  settings:
      • Enter  mail.oregonstate.edu  as the  Server Hostname  (It will look like a drop-down menu, however you can still type in it)
      • Set the  Port  to  587
      • Select  STARTTLS  from the  SSL  drop-down menu
      • Select  Normal Password  from the  Authentication  drop-down menu
    10. Make sure the  Username  box has only your username (e.g. "beaverb") and not our full email (e.g. "beaverb@oregonstate.edu")
    11. Click on the picture for a bigger version

  1. Click the  Done  button in the lower-right

Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.

Configure Thunderbird to use the OSU Online Directory

  1. Open Thunderbird
  2. Click on the  Tools  menu and choose  Options
  3. Click on  Composition  from the top menu
  4. Click on the  Addressing  tab
  5. Click the check box next to  Directory Server  and click on the  Edit Directories...  button
  6. Click the  Add  button
  7. Type  OSU Online Directory  in the  Name  field
  8. Type  directory.oregonstate.edu  in the  Hostname  field
  9. Type  o=orst.edu  in the  Base DN  field
  10. Set the  Port number  to  389
  11. Click  OK  to close the  Directory Server Properties  window
  12. Click  OK  to close the  LDAP Directory Servers  window
  13. Select  OSU Online Directory  from the  Directory Server  drop-down list
  14. Click  OK

To search for an address, click on the Tools menu and choose Address Book (Or click the Address Boook button in the top menu).

Select OSU Online Directory from the list of address books on the left. In the top right search box, enter a name or email address and press enter.

Searches work best when you use only a person's last name, or use the format "lastname, firstname".



Mac OS X▸

Outlook 2011/2013/2016▸


Google Mail

Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the Google FAQ on where to find the IMAP settings.

  1. Open  Outlook
  2. Once open, click the " Outlook " menu, then click " Preferences "
  3. Under the " Personal Settings " area, click on " Accounts "
  4. Click the "+" symbol in the lower left-hand corner, and select the " E-mail... " option 
  5. Fill in your ONID Email Address  in the " User name: " section. The box should then widen out and allow you to fill out additional information, such as your password.Please enter your corresponding ONID password in the password field.
  6. Select " IMAP " from the  Type  dropdown menu
  7. In the  Incoming Server  section, type " imap.gmail.com ".
  8. Check the box next to Use SSL to Connect
  9. In the Outgoing Server section, type " smtp.gmail.com ".
  10. Check the box next to to  Use SSL to Connect  and set the port to " 465 " or " 587 "
  11. Under More Options , change the authentication to use incoming mail settings. 
  12. Click " Add Account " and it will start downloading your mail. If you receive a login error message asking if you would like to re-enter your password, click  Yes  and type in your ONID password again.
Auto Account Setup Menu

Note : Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

Non-Google Mail

    1. Open Outlook 2011 .
    2. Once open, click the " Outlook " menu, then click " Preferences "
    3.  Under the " Personal Settings " area, click on " Accounts "
    4. Click the " + " symbol in the lower left-hand corner, and select the " E-mail... " option
    5.  Fill in your ONID email address and password . the box should then widen out and allow you to fill out additional information
    6. Fill in your ONID Username  in the " User name: " section
    7. Select " IMAP " from the Type dropdown menu
    8.  In the Incoming Server section, type " imap.onid.oregonstate.edu "
    9.  Check the box next to Use SSL to Connect
    10. In the Outgoing Server section, type " mail.oregonstate.edu "
    11.  Check the box next to to Use SSL to Connect and set the port to 587 Auto Account Setup Menu
    12. Click " Add Account " and it will start downloading your mail. If you recieve a login error message asking if you would like to re-enter your password, click Yes and type in your ONID password again

Note : Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

Configure Outlook 2011 to use the OSU Online Directory 

  1. Open Outlook 2011.
  2. Click th Outlook menu, then click " Preferences... "
  3. Under the " Personal Settings " area, click on " Accounts "
  4. Click the " + " symbol in the lower left-hand corner, and select the " Directory Service... " option
  5. Type directory.oregonstate.edu in the LDAP Server: field.
  6. Click the " Add Account " button
  7. Once the directory service is added, highlight it in the list on the left, then click the Advanced button
  8. In the Search Base section, type o=orst.edu in the field.
  9. Click OK .
  10. Restart Outlook 2011.

To search for people, click on the Contacts Search icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the drop-down list. Type the name of the person you would like to look up in the Search field.

Removing an account from Outlook 2011

  1.  Click on Outlook
  2.  Click on Preferences then Accounts
  3.  Select the account you want to remove
  4.  Click the “-“ symbol in the lower left-hand corner to remove the account

Entourage 2008▸


Google Mail

Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the  Google FAQ  on where to find the IMAP settings.

  1. Open Entourage. If this is the first time opening the program, a Entourage Setup Assistant box may open. Please close this box.
  2. Open the  Tools  menu and choose  Accounts .
  3. Click on  New .
  4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
  5. Select  IMAP  from the Account type drop-down list and click  OK .
  6. Enter an  Account Name  which you will use to identify the account, such as "oregonstate.edu" or "ONID email" (this can be anything you want)
  7. Enter your  Name  the way you want other people to see when they receive your e-mail.
  8. Enter your  E-mail Address.  
  9. Enter your  ONID username  in the Account ID field.
  10. The  IMAP server name  is " imap.gmail.com ".
  11. Click the  Click here for advanced receiving options  button.
  12. Check the  This IMAP service requires a secure connection (SSL)  box and close the window.
  13. The  SMTP server  is " smtp.gmail.com ".
  14. Click the  Click here for advanced sending options  button.
  15. Check the  SMTP service requires secure connection (SSL)  button.
  16. Check the  Override default port  button and type " 465 " or " 587 ".
  17. Check the  SMTP server requires authentication  box.
  18. Check the  Use same settings as receiving mail server  box and close the window.
  19. Click  OK .
  20. Enter your ONID password when prompted.
  21. Close the Accounts window.

Entourage is now configured to check your ONID Gmail!

Non-Google Mail

The following instructions are only for the legacy (old) ONID webmail client.

  1. Open Entourage. If this is the first time opening the program, a Entourage Setup Assistant box may open. Please close this box.
  2. Open the Tools menu and choose Accounts .
  3. Click on New .
  4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
  5. Select IMAP from the Account type drop-down list and click OK .
  6. Enter an Account Name which you will use to identify the account, such as "onid.oregonstate.edu" or "ONID email" (this can be anything you want)
  7. Enter your Name the way you want other people to see when they receive your e-mail.
  8. Enter your E-mail Address
  9. Enter your ONID username in the Account ID field.
  10. The IMAP server name is imap.onid.oregonstate.edu
  11. Click the Click here for advanced receiving options button.
  12. Check the This IMAP service requires a secure connection (SSL) box and close the window.
  13. The SMTP server is mail.oregonstate.edu
  14. Click the Click here for advanced sending options button.
  15. Check the SMTP service requires secure connection (SSL) button.
  16. Check the Override default port button and type 587 .
  17. Check the SMTP server requires authentication box.
  18. Check the Use same settings as receiving mail server box and close the window.
  19. Click OK .
  20. Enter your ONID password when prompted.
  21. Close the Accounts window.

Entourage is now configured to check your ONID webmail!

Configure Entourage to use the OSU Online Directory

  1. Open Entourage .
  2. Click on the Tools menu and choose Accounts .
  3. Click on Directory Service and then click on the New button.
  4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
  5. Type OSU Online Directory in the Account name field.
  6. Type gc.nws.oregonstate.edu in the LDAP Server field.
  7. Check the box that says this server requires logon .
  8. Click the OK button.
  9. Close the Accounts window.

To search for an email address, click on the Address Book icon. Select Directory Services from the left menu, then select OSU Online Directory . In the top right search box, enter a name or email address and press enter. Entourage will also search the directory automatically when you type a name in the To: address when you are composing a new message.

Searches work best when you use only a person's last name, or use the format "lastname, firstname".

Removing an account from Entourage 2008

  1.  Click on Tools, then Accounts
  2. Select the account you want to remove
  3. Click Delete

Mac Mail▸


Google Mail

Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the  Google FAQ  on where to find the IMAP settings.

  1. Open Mac OS X Mail.
  2. The first time you run Mac OS X Mail, it will ask you to set up your mail account. Otherwise, follow these steps:
  3. Open the Mail menu and choose Preferences ...
  4. Click on Accounts on the top menu.
  5. Click the + (plus) button at the bottom left to add a new account.
  6. Enter your name - this is what other people will see when they receive your e-mail.
  7. Enter your E-mail Address. 
  8. Click the Continue button.
  9. Select " IMAP"  from the Account Type  drop-down list.
  10. Type " ONID Gmail " in the Description field.
  11. The Incoming Mail Server name is " imap.gmail.com "
  12. Enter your full ONID address in the User Name field.
  13. Enter your ONID password in the Password field.
  14. Click the Continue button.
  15. Mac OS X Mail will verify the settings. The Outgoing Mail Server window will appear next.
  16. Type " OSU " in the Description field.
  17. The Outgoing Mail Server name is " smtp.gmail.com "
  18. Check the Use Authentication box. Enter your full ONID email and password if they are not already there.
  19. Click the Continue button.
  20. Mac OS X Mail will verify the settings. The Account Summary window will appear next.
  21. Click the Create button.
  22. The settings box will close, and you should be taken back out to the account settings page. Once you are there, click on the Outgoing Mail Server dropdown list, and click Edit SMTP Server List .
  23. Click on the Advanced tab at the bottom half of this settings page
  24. Select the Use Custom Port option and type " 465" or " 587 "
  25. Click OK 
  26. Navigate back to the main accounts page and select Advanced , and verify that the port number is " 993" .
  27. Close all open settings boxes

OS X Mail Client is now configured to check your ONID Gmail!

If Mac OS X Mail is prompting you for a password everytime you wish to check your mail after configuring it, make sure your username is set correctly. To verify that it is listed correctly, please do the following:

  • In the Mac task bar, click Mail , and under Mail - click Prefrences .
  • You should be brought to a new window. In the new window, please press Accounts .
  • Once in the Accounts page, look for the username field. In the username field, make sure it is your full ONID email!

Non-Google Mail

These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

    1. Open Mac OS X Mail.
    2. The first time you run Mac OS X Mail, it will ask you to set up your mail account. Otherwise, follow these steps:
    3. Open the Mail menu and choose Preferences ...
    4. Click on Accounts on the top menu.
    5. Click the + (plus) button at the bottom left to add a new account.
    6. Enter your name - this is what other people will see when they receive your e-mail.
    7. Enter your ONID  E-mail Address
    8. Click the Continue button.
    9. Select IMAP from the "Account Type" drop-down list.
    10. Type "ONID email" in the Description field.
    11. The Incoming Mail Server name is imap.onid.oregonstate.edu 
    12. Enter your ONID username in the User Name field. 
    13. Enter your ONID password in the Password field.
    14. Click the Continue button.

Mac Mail Incoming

    1. Mac OS X Mail will verify the settings. The Outgoing Mail Server window will appear next.
    2. Type "OSU" in the Description field.
    3. The Outgoing Mail Server name is mail.oregonstate.edu.
    4. Check the Use Authentication box. Enter your ONID username and password if they are not already there.
    5. Click the Continue button.

Mac mail Outgoing

    1. Mac OS X Mail will verify the settings. The Account Summary window will appear next.
    2. Click the Create button.
    3. The settings box will close, and you should be taken back out to the account settings page. Once you are there, click on the Outgoing Mail Server dropdown list, and click Edit SMTP Server List .

ONID SMTP Settings

    1. Click on the Advanced tab at the bottom half of this settings page
    2. Select the Use Custom Port option and type 587
    3. Click OK

ONID SMTP Settings

  1. Close all open settings boxes

OS X Mail Client is now configured to check your webmail!

Configure Mac Mail to use the OSU Online Directory *For Macs running 10.8 and older*

  1. Open Mac OS X Mail.
  2. Click on the Mail menu and choose Preferences .
  3. Click on Composing on the top menu.
  4. Check the Automatically complete addresses box .
  5. Click the Configure LDAP... button.
  6. Click the + (plus) button.
  7. Type OSU Online Directory in the Name field.
  8. Type d irectory.oregonstate.edu in the Server field.
  9. Type o=orst.edu in the Search Base field.
  10. Click the Save button.
  11. Click the Done button.
  12. Close the Preferences windows.

To search for an email address while composing a new message, type the name of the person you are searching for in the To: field. It will auto complete the address and give you other matches for that name.

Searches work best when you use only a person's last name, or use the format "lastname, firstname".

Configure Mac Mail to use the OSU Online Directory for Macs running 10.9

Unlike previous verisons, this latest Mac operating system does not have the configuration within the Mail app, but instead moved to system preferences.

1. Click the Apple icon in the upper left hand corner of the desktop and choose "System Preferences".

2. Within System Preferences click "Internet Accounts"

3. A new window will open, scroll down and choose "Add Other Account"

4. You will then be prompted to choose an account type. Click "Add an LDAP account" and then choose "Create"

5. Within the new window you'll need to fill in several fields.

  • Description: Directory Search
  • Search base: o=orst.edu
  • Server: directory.oregonstate.edu

6. Click "Create" and you should now have OSU online directory enabled.

Removing an account from Mac Mail

  1.  Click the Mail menu, then click Preferences
  2. Click on the Accounts tab
  3. Select the account you want to remove
  4. Click the “ - “ symbol in the lower left-hand corner to remove an account

Thunderbird▸


Google Mail

  1. Open Thunderbird
  2. Select Options  from the drop down menu on the top right, then  Account Settings
  3. Select  Account Actions  in the bottom left of the window, then  Add Mail Account
  4. Enter your name as you'd like it displayed to others
  5. Enter your ONID email address and ONID password
  6. Click  Continue
  7. Thunderbird will automattically scan for ONID account settings, and will most likely print a " failed to find the settings for your email account " message. This is normal.
  8. For the  Incoming  settings:
    • Select  IMAP  from the dropdown menu to the left of " Incoming: "
    • Enter  imap.gmail.com  as the  Server Hostname
    • Set the  Port  to 993
    • Select  SSL/TLS  from the  SSL  drop-down menu
    • Select  Autodetect  from the  Authentication  drop-down menu
  9. For the  Outgoing  settings:
    • Enter  smtp.gmail.com  as the  Server Hostname  (It will look like a drop-down menu, however you can still type in it)
    • Set the  Port  to  587  or  465
    • Select  STARTTLS  from the  SSL  drop-down menu
    • Select  Normal Password  from the  Authentication  drop-down menu
  10. Make sure the  Username  box his your full email (For example, beaverb@oregonstate.edu) 
  11. Click the  Done  button in the lower-right

Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.

Non-Google Mail

These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

    1. Open Thunderbird
    2. Select  Options  from the drop down menu on the top right, then  Account Settings
    3. Select  Account Actions  in the bottom left of the window, then  Add Mail Account
    4. Enter your name as you'd like it displayed to others
    5. Enter your ONID email address (e.g. beaverb@oregonstate.edu) and ONID password
    6. Click  Continue
    7. Thunderbird will automattically scan for ONID account settings, and will most likely print a " failed to find the settings for your email account " message. This is normal.
    8. For the  Incoming  settings:
      • Select  IMAP  from the dropdown menu to the left of " Incoming: "
      • Enter  imap.onid.oregonstate.edu  as the  Server Hostname
      • Set the  Port  to  993
      • Select  SSL/TLS  from the  SSL  drop-down menu
      • Select  Normal Password  from the  Authentication  drop-down menu
    9. For the  Outgoing  settings:
      • Enter  mail.oregonstate.edu  as the  Server Hostname  (It will look like a drop-down menu, however you can still type in it)
      • Set the  Port  to  587
      • Select  STARTTLS  from the  SSL  drop-down menu
      • Select  Normal Password  from the  Authentication  drop-down menu
    10. Make sure the  Username  box has only your username (e.g. "beaverb") and not our full email (e.g. "beaverb@oregonstate.edu")
    11. Click on the picture for a bigger version

  1. Click the  Done  button in the lower-right

Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.

Configure Thunderbird to use the OSU Online Directory

  1. Open Thunderbird
  2. Click on the  Tools  menu and choose  Options
  3. Click on  Composition  from the top menu
  4. Click on the  Addressing  tab
  5. Click the check box next to  Directory Server  and click on the  Edit Directories...  button
  6. Click the  Add  button
  7. Type  OSU Online Directory  in the  Name  field
  8. Type  directory.oregonstate.edu  in the  Hostname  field
  9. Type  o=orst.edu  in the  Base DN  field
  10. Set the  Port number  to  389
  11. Click  OK  to close the  Directory Server Properties  window
  12. Click  OK  to close the  LDAP Directory Servers  window
  13. Select  OSU Online Directory  from the  Directory Server  drop-down list
  14. Click  OK

To search for an address, click on the Tools menu and choose Address Book (Or click the Address Boook button in the top menu).

Select OSU Online Directory from the list of address books on the left. In the top right search box, enter a name or email address and press enter.

Searches work best when you use only a person's last name, or use the format "lastname, firstname".



Linus/Unix▸

Evolution▸


Google Mail

These instructions were tested with Evolution versions 2.32 and 3.02. 

  1. Open Evolution.
  2. If this the first time running Evolution, it will walk you through connecting to your email account. Otherwise, open the  Edit  menu and choose  Preferences . Under  Mail Accounts , click the  Add  button.
  3. Click the  Forward  button to begin the setup process.
  4. Enter your  Full name  and  E-mail address  and click the  Forward  button.
  5. Select  IMAP  from the "Server Type" drop-down list.
  6. The  Server Name  is imap.gmail.com
  7. Enter your ONID username in the  Username  field.
  8. Select  TLS encryption  from the "Use secure connection" drop-down list.
  9. Click the  Forward  button.
  10. Uncheck the "Show only subscribed folders" box and click the  Forward  button.
  11. The  SMTP Server  is smtp.gmail.com .
    Note: 
    If you are off-campus and sending mail does not work, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the "Server requires authentication" box.
  13. Select  TLS encryption  from the "Use secure connection" drop-down list.
  14. Select  PLAIN  from the "Type" drop-down list.
  15. Enter your ONID username in the Username field.
  16. Click the  Forward  button.
  17. Enter an  Account Name  and click the  Forward  button.
  18. During first time Evolution setup only: Select your time-zone and click the  Forward  button.
  19. Click the  Apply  button to complete the setup process.

Evolution is now configured to check your mail!

Non-Google Mail

These instructions were tested with Evolution versions 2.32 and 3.02. 

  1. Open Evolution.
  2. If this the first time running Evolution, it will walk you through connecting to your email account. Otherwise, open the Edit menu and choose Preferences . Under Mail Accounts , click the Add button.
  3. Click the Forward button to begin the setup process.
  4. Enter your Full name and E-mail address and click the Forward button.
  5. Select IMAP from the "Server Type" drop-down list.
  6. The Server Name is imap.onid.oregonstate.edu 
  7. Enter your ONID username in the Username field.
  8. Select TLS encryption from the "Use secure connection" drop-down list.
  9. Click the Forward button.
  10. Uncheck the "Show only subscribed folders" box and click the Forward button.
  11. The SMTP Server is mail.oregonstate.edu .
    Note:
    If you are off-campus and sending mail does not work, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the "Server requires authentication" box.
  13. Select TLS encryption from the "Use secure connection" drop-down list.
  14. Select PLAIN from the "Type" drop-down list.
  15. Enter your ONID username in the Username field.
  16. Click the Forward button.
  17. Enter an Account Name and click the Forward button.
  18. During first time Evolution setup only: Select your time-zone and click the Forward button.
  19. Click the Apply button to complete the setup process.

Evolution is now configured to check your mail!

Configure Evolution to use the OSU Online Directory

These instructions were tested with Evolution versions 2.32 and 3.02.

  1. Open Evolution.
  2. Click on the File menu, choose New, and choose Address Book.
  3. In the New Address Book window, choose On LDAP Servers from the Type drop-down list. The window will expand to show additional options.
  4. Configure the General tab as follows: evolution-general
    1. The Name is OSU Online Directory
    2. Check the box next to Mark as default folder
    3. The Server is directory.oregonstate.edu
    4. The Port is 389
    5. Select No encryption from the Use secure connection drop-down list
  5. Configure the Details tab as follows: evolution-details
    1. The Search base is o=orst.edu
    2. Select Sub from the Search scope drop-down list
  6. Click the OK button to save these settings.

When composing a message, you can search the OSU Online Directory to find email addresses

  1. Click on the To button.
  2. Select OSU Online Directory from the Address Book drop-down list.
  3. Select Any Category from the Category drop-down list.
  4. Type in a name to search for (generally just last name) and press Enter.
  5. Select the name you want from the list of results and click the Add button to add it.
  6. Click the Close button to return to the message composition window. evolution-search

Pine▸


Introduction

Pine was developed by the University of Washington specifically to provide user access to electronic mail without complication. Pine was originally based on ELM but has evolved into a completely different program. Although we describe many of Pine's functions below, Pine is quite easy and natural to use, and is used daily by thousands of users at the University of Washington and elsewhere around the world. You may find that exploring it on your own and reading Pine's built-in help messages is the most enjoyable way to learn its features (and the most comprehensive).

For more help on getting connected to shell.onid.oregonstate.edu, please refer here.

Conventions Used In This Document

Commands you are instructed to type are shown in bold:

cd mail

Keys to press are shown surrounded by angle brackets: <RETURN> or <ALT>

Within Pine, menu function letters preceded by a caret (^) signify a control character. For example, "^G" means <CONTROL><G>, which means press and hold the <CONTROL> key, then press the <G> key and then release both keys.

Connecting To The Shell Server

For more help on getting connected to shell.onid.oregonstate.edu, please refer to: /och_helpdocs/onid/using-onid/shell

Using an SSH program, open a connection to shell.onid.oregonstate.edu . When prompted, enter your ONID username and password to login.

Using Pine

After typing in your correct login and password you will be at the UNIX prompt. To run the Pine program type:

pine

Then press the <RETURN> key and you will enter into the main menu of the Pine mail program:

pine1

Within Pine, each menu function is preceded by its one-letter command, usually shown highlighted in reverse video at the bottom of the screen. For example, entering a <?> will display help information, or entering a <Q> command will cause Pine to exit.

You can press <M> within most screens in Pine in order to return to this Main screen

How To Address Electronic Mail

When people begin using e-mail they often find the addressing system confusing. E-mail addresses are very similar to postal mail addresses. Both postal and e-mail addresses utilize a hierarchical addressing system; the information goes from very specific to very general. Here are some examples of e-mail addresses:

		george@cac.washington.edu
		
coyotew@oregonstate.edu
molly@microsoft.com

A breakdown of an e-mail address is as follows:

		george (user name or ID)
		
@ (this user is located at)
cac (a particular department)
washington (Washington campus network)
edu (education domain on the Internet)

Each element of information is separated by a period. The first element is the most specific. The @ symbol separates the user portion from the machine which holds this account. It is important to note that each part of the address is equally important. If any piece of the address is missing, your message cannot be delivered.

Composing And Sending Mail

To originate a message, choose COMPOSE <C> from the Pine main menu. The following screen will appear:


pine2

First you must enter the email addresses of the recipients of the message. Email addresses must be typed exactly without mistakes or the message will not reach its recipient(s). Undeliverable mail will usually be returned to you, or "bounced" but that is not guaranteed.

The To: line is where you specify the primary recipients of the message (you can specify more than one recipient if you separate the addresses with commas). On the Cc: or "carbon copy" line you can specify additional recipients (if any) who will receive a copy of the message.

The Attachment: or attachment line allows you to specify files that can be "attached" to your message, such as a word processing document or spreadsheet.

Entering and Editing Messages

After entering the subject of the message, you may begin to type the body of the message. While typing, Pine will "word wrap" the text; that is, you need not press <RETURN> or <ENTER> at the end of each line. If you make a typographical error, you can (if necessary) position the cursor using the arrow keys and use the <BACKSPACE> or <DELETE> key. You can also use the Cut Line command <CONTROL><K> to delete the entire line on which the cursor is positioned. A complete description of the editing capabilities is displayed by the Get Help command <CONTROL><G>.

Other commands you may find useful when entering a message include a spell checker, To Spell <CONTROL><T>, and a paragraph justifier, Justify <CONTROL><J>. If you wish to read the text of the message in from a file, or perhaps you transferred some data that you'd like to read in and include in the message, use the Read File command <CONTROL><R>.

If you decide you don't want to send your message any time during the editing process, you can either Cancel the message <CONTROL><C>, or Postpone it for later use <CONTROL><O>. If a message is postponed, Pine will ask you if you want to continue your postponed message the next time you compose a message.

When you have completed entering and editing your message, use the Send command <CONTROL><X>. Pine will ask you to confirm that you wish to send the message. If you answer yes, Pine sends the message and displays the main menu. If you answer no, Pine returns you to the editor.

The fact that Pine sends your message without presenting you with an error message does not mean your message was delivered or was addressed correctly. When Pine sends a message, it hands the message over to a mail delivery program that performs the actual transmission of the message. If the mail delivery program cannot deliver the message, it usually returns a copy of the message to you (often called a "bounced message") with a brief explanation as to the cause. Under certain circumstances, it can take several days for a message to be bounced, although in most cases it is returned within a few minutes if there is a problem. If you cannot understand why a particular message has bounced, contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu and they will try to determine the cause. By far the most common cause is a faulty address.

Viewing Mail

To view email messages you've received, choose the FOLDER INDEX command <I> from the main menu. A screen similar to the following will appear:




The first line of the screen displays the name of the mail folder you are reading, how many messages are present in the folder, and the number of the current message.

A mail folder is the computer equivalent of a file folder where you store messages. You can sort and separate your mail into different folders by topic or however you choose to organize messages. The folder that Pine reads when it is started is the Inbox folder and is where incoming messages are located.

The current message is the message you are selecting to view, reply to, forward, save, or delete, and is highlighted in reverse video in the index. You can change the current message selection by choosing the Next Msg or the next message command <N> and the Prev Msg or previous message command <P>. You can also use the up-arrow and down-arrow keys to move the selection.

For each message listed in the index, the following information appears:


pine4

Select the message you wish to read as above, then press the <RETURN> or <ENTER> key or choose the View Mail command <V>. The message is then displayed as shown below:


pine5

At this point you can choose to reply to <R>, delete <D> or save <S> this message (see below).

Sending a Reply

If you choose the Reply <R> command, Pine asks whether you wish to include the text of the original message in the reply. Pine tries its best to enter the proper return address in the To: field, but you should verify that the address lines are correct before sending the message.

Deleting a Message

To delete a message, choose the Delete command <D>. If you subsequently change your mind, the message can be "undeleted" any time before you quit from Pine using the Undelete command <U>. The message is not actually deleted from the inbox until you quit from Pine and instruct Pine to "expunge" messages from the inbox when asked. If you delete a message and there are additional messages in the current mail folder, Pine automatically views the next message.

Saving Messages

If you choose to retain a message after viewing it, you should not leave it in your inbox. It is a good idea to save the message in a folder where the name signifies the topic or sender. This makes it convenient to find the message again or download related messages to a personal computer for indefinite storage. After choosing the Save command <S>, Pine will ask for the name of the folder into which to save the message:

		SAVE Msg #1 to folder in <Mail> [saved-messages] :
		
^G Help ^T To Fldrs
^C Cancel Ret Accept

You can choose the default folder, saved-messages, by pressing the <RETURN> or <ENTER> keys or specify any folder name you wish (alphanumeric characters only, no spaces or tabs). If the named folder doesn't exist, Pine will ask you to confirm that you wish to create it. If you choose To Folders <^T>, Pine presents you with a menu of your folder names from which you can select by moving the cursor.

Folders

As was explained above, you can create mail folders and store messages in them. The FOLDER LIST command <L> from the main menu allows you to switch the current folder you are viewing to any of the mail folders that you have created.

You will first see the COLLECTION LIST. Press <RETURN> or <ENTER> to select Mail.


pine6

Next, you will see the FOLDER LIST.


pine7

To view mail in a listed folder, highlight it so that it shows in reverse video by selecting the folder name with the arrow keys, then press <RETURN> or <ENTER> or choose the [View Fldr] command <>>. Pine opens that folder and places you in the mail index.

Address Book

Pine allows you to maintain an address book of recipients to whom you frequently send e-mail. To use it, choose the ADDRESS BOOK command <A> from the main menu. You will then see the ADDRESS BOOK LIST. Choose the personal address book, .addressbook, by pressing <RETURN> or <ENTER>.


pine8

The Personal Address Book will look something like this:
pine9

For each recipient listed in the address book there are three pieces of information stored:

  1. A short, memorable nickname by which you refer to the recipient. This could be the recipient's first name, initials, login name, etc.
  2. The recipient's full name in English.
  3. The recipient's complete email address.

Use the Add command <@> to add additional entries to the address book.

Printing Messages

There are two alternative ways to obtain a hard copy printout of a message if you have your own printer. One method is to Export <E> the message to a file, transfer the file to your own computer, and then use the local printer and printing method you normally use on your system. (For help transferring files, please contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu.)

The other method is to print to the printer connected to your computer, choose "attached-to-ansi" under "Printer attached to IBM PC or compatible, Macintosh."

To print a message while viewing it, simply press the Print command <%>.

Logging Off The Shell Server

When you have finished using Pine, always Quit from Pine <Q> and issue the "logout" command to log you off the server and close the connection.

And Now a Few Words about E-mail Etiquette

  • Be brief. In most cases, try to fit your message into one screen of text.
  • Use blank space between paragraphs or other logical units of text to break it up for easier reading.
  • Use mixed upper and lower case and standard capitalization. Mixed-case text is much easier to read than all lower or all upper case. Even worse, USING UPPER CASE WHEN YOU WRITE IS LIKE SCREAMING WHEN YOU SPEAK!

Most computer terminals do not display underlined or italicized characters, which are commonly used to provide emphasis in handwriting. So, if you want to emphasize something, use all-capital letters for what you REALLY want to emphasize. Other ways to emphasize a word is to put asterisks, or other special characters at the beginning and end of the word or phrase, like *this*, or like _this_ or >even< like that!

Never forget the person to whom you are sending the mail is another human being, with feelings and beliefs that may be very different from yours! This can be easy to forget when you are sitting at a computer terminal, writing a mail message to a person you might never have met in real life.

In face to face conversation, there are many subtle cues provided by body language and intonation that let us know how what we are saying is affecting the other person. These cues are completely absent when using e-mail, so strive to be concise, clear and polite in your own writing and flexible in your interpretation of other people's mail.

Finally, before sending off your e-mail message:

  • Look over what you have written.
  • Make sure you've said everything you needed to say.
  • Make sure you haven't said things you didn't need to say.
  • Make sure you've used correct spelling and grammar: splling eerers end bad grammers madeit harder fer uther peeple to reed what you wrought :)

Using OSU Online Directory

Pine on shell.onid.oregonstate.edu is already configured to use the OSU Online Directory. Follow these steps to use the OSU Online Directory:

  1. Run pine .
  2. Compose a message by pressing C .
  3. Move your cursor to one of the email address fields (To:, Cc:, etc).
  4. Press ^T (To AddrBk).
  5. Highlight OSU Online Directory and press enter .
  6. Type in a string to search for, such as a last name or first name, and press enter . If your search is too generic (for example, you searched for "smith"), Pine will show you the first 200 matches and warn you that the size limit was exceeded.
  7. Highlight the entry you want to use and press enter .
  8. The entry will be placed in the email address field (To:, Cc:, etc).

Generic Mail Settings▸

Gmail▸


Incoming mail - IMAP

  • Hostname:  imap.gmail.com
  • SSL enabled
  • Port (if using TLS, which is recommended):  143
  • Port (if using SSL):  993

If you see an option asking if you want to use  TLS , it is recommended that you choose that option.

Outgoing mail - SMTP

  • Hostname:  smtp.gmail.com
  • TLS enabled
  • Port:  465 or 587
  • Set authentication to  Required

Cyrus/Non-Gmail▸


Incoming mail - IMAP

  • Hostname:  imap.onid.oregonstate.edu
  • SSL enabled
  • Port (if using TLS, which is recommended):  143
  • Port (if using SSL):  993

If you see an option asking if you want to use  TLS , it is recommended that you choose that option.

Outgoing mail - SMTP

  • Hostname:  mail.oregonstate.edu
  • TLS enabled
  • Port:  587
  • Set authentication to  Required

Ubuntu (Evolution)▸

  1. Open Evolution.
  2. If this the first time running Evolution, it will walk you through connecting to your email account. Otherwise:
    1. Open the Edit menu, choose Preferences.
    2. Under Mail Accounts, click Add button.
  3. Click the Forward button to begin the setup process.
  4. Enter your Full name and E-mail address and click the Forward button.
  5. Select IMAP from the "Server Type" drop-down list. (Is imap+ the same as imap for this case?)
  6. The Server Name is imap.gmail.com
  7. Enter your ONID username in the Username field.
  8. Select TLS encryption from the "Use secure connection" drop-down list. (no straight TLS option... there's STARTTLS after connecting)
  9. Click the Forward button.
  10. Uncheck the "Show only subscribed folders" box and click the Forward button.
  11. The SMTP Server is smtp.gmail.com.
  12. Note: If you are off-campus and sending mail does not work, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  13. Check the "Server requires authentication" box.
  14. Select TLS encryption from the "Use secure connection" drop-down list. (again, no TLS option, but there's STARTTLS)
  15. Select PLAIN from the "Type" drop-down list.
  16. Enter your ONID username in the Username field.
  17. Click the Forward button.
  18. Enter an Account Name and click the Forward button.
  19. During first time Evolution setup only: Select your time-zone and click the Forward button.
  20. Click the Apply button to complete the setup process.

Enabling Two Step Verification

Sometimes, logging into your email client using POP or IMAP won't like your password and won't let you sign in. In this case, you may have to generate an app specific password. Below are the following steps to enable two step verification and generate an app specific password:

  1. Go to www.google.com/2step and click on the get started button in the top right hand corner.
  2. Click on get started again on the info about 2 step verification.
  3. Sign in with your ONID account.
  4. Go to your app specific passwords page
  5. At the bottom, click on "Select App". You'll want to hit other and type in something like Outlook or whichever client you are using.
  6. Click on generate and copy the password it gives you.
  7. Use this password in your email client and it should sign you in.

Gmail - Adding Alternate Emails

Adding an email account to Google

 

Login to your Google account through a web browser (access Goggle apps for OSU here)

Open the menu using the gear in the upper right hand cornerGoogle menu

Select Settings

Select Accounts from the top row of menu choices

Click on Add Another Email Address You OwnGoogle add account 2

Type in your desired email account name

Click on Next Step

Select Make Default for the email address you would like to be primaryGoogle add email 3

Exchange Email

What is Exchange??

Exchange is a mailbox hosting service that Information Services provides for departments on campus. Exchange includes individual email accounts as well as spam filtering, virus protection, remote access, online public folders, regular patches and upgrades, nightly backups, and a support team.

Exchange accounts generally come in the format firstname.lastname@oregonstate.edu

Who Has Access?

Exchange accounts are provided for departments that pay for the service. Generally, users receive an Exchange account as a full-time employee or student worker for one of those departments, but it can be assigned by departments for other reasons. If you are interested in obtaining an exchange account, please talk with your department head, or your department DCA.

Exchange Setup Information

Configuration information can be found here.

Related Topics:

Unified ONID Accounts

Adding a New Mailbox

Exchange users often use multiple accounts or need access to shared mailboxes. To add a mailbox to Outlook 2010 or 2013, follow these directions.

 

  1. Click File in the upper left corner of your Outlook mailbox.
  2. Click Info on the top of the sidebar that comes up.

 

Click File in the upper left corner of your Outlook mailbox. Then click Info on the left sidebar that appears.

 

 

Click Account Settings and then click Account Settings... in the dropdown menu that appears.

 

Click Account Settings in the dropdown menu that appears.

 

 

Double-click your inbox in the window that appears.

 

Double-click your inbox in the window that appears.

 

 

Click More Settings ... in the lower right corner of the window.

 

Click More Settings in the lower right corner of the window.

 

 

Select the Advanced tab and then click Add... to enter your new mailbox name.

Mailbox names can be entered as an email address or by the account's name (last, first).

 

 

If you are unable to expand the mailbox after adding it to your profile, you may not have been granted sufficient permissions. Please contact your support team or DCA? if this occurs. 

 

In the window that pops up, click the Advanced tab, select Add and enter your new mailbox name.

 

Admin Fix: X500 Address

Note: This document is intended for Exchange? Administrators.

When you send email to someone who has a working Exchange mailbox and get an error like the one below, it usually means that the "legacyExchangeDN" attribute on the mailbox has changed.

 

 IMCEAEX-_O=OREGON+20STATE+20UNIVERSITY_OU=EXCHANGE+20ADMINISTRATIVE+20

 GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=User@oregonstate.edu

 #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

 

There are several reasons that can happen, but the most common case is that the mailbox was deleted and a new one was created with the same email address. 

Outlook clients will try to send to the mailbox using the old legacyExchangeDN in the following cases:

  • Sending to a local contact stored for that person
  • Sending to an entry in the Outlook Nickname cache
  • Replying to an old email the person sent

Although it is possible to solve this problem by clearing the nickname cache and removing old contacts for all the senders who are effected, that is not really practical and replies to old emails will still bounce. The better solution is to add an X500 address to the new mailbox, so that mail can be properly routed.

 

To get the right syntax for the X500 address, use the text from the bounce message.

  • Remove the leading text "IMCEAEX-"
  • Change underscores to forward slashes
  • Change +20 to a space
  • Change +28 to an open parenthesis
  • Change +29 to a close parenthesis
  • Change +2E to a period

 

In the example above, the error provides this text:

 IMCEAEX-_O=OREGON+20STATE+20UNIVERSITY_OU=EXCHANGE+20ADMINISTRATIVE+20

 GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=User@oregonstate.edu

 

The X500 address should be:

 /O=OREGON STATE UNIVERSITY/OU=EXCHANGE ADMINISTRATIVE GROUP

 (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=User@oregonstate.edu

 

To add the X500 address to the affected account:

  • Open properties for the user account in Active Directory Users & Computers.
  • Choose the "E-mail Addresses" tab.
  • Click on "Add" and choose "Custom Address".
  • Enter the X500 address with the correct syntax per the steps above.
  • Choose "X500" for the "E-mail type".
  • Click OK twice to save.
  • Have one of the affected senders test sending to this account.

Change Email Password

How To Reset/Change Your Outlook (Exchange?) Password

If you know your current password

  1. Go to https://exmail.oregonstate.edu/.
  2. Login with your Exchange credentials. (i.e. if you have a unified account use username@oregonstate.edu, if you are a CN customer, enter CN\username in the username field, for COB, enter BUS\username, etc.)
    • If your password has expired, you will now be prompted to change your password before you can login. You will not need to follow any of the additional instructions below.
    • If your password has not yet expired, you will be logged in; continue with the instructions below.
  3. After logging in, click Options (Upper right corner of the page).
  4. Click Change Password.
  5. Follow the instructions you're given to change your password.

  Note: If your computer is on the campus network when this process is completed you will want to log off of the machine   and log back in using your new password.

If you do not know your current password

Please contact your support technician.

Class E-mails

What are ONID Class Email Groups?

With only one exception (see below), every course at OSU now has its own Exchange? e-mail address. These class addresses are actually e-mail ‘groups’ and contain the ONID e-mail address of every student in the course.  An instructor can quickly and easily contact everyone currently enrolled in the class by sending an e-mail to the course address.  Through a web based interface instructors can add new members to the group as well as senders of the course e-mail.

On the first day of each term the e-mail groups are automatically created from course lists in Banner. Instructors are automatically given permission to send and receive group e-mail. By default they are only allowed to do so from their ONID address. Instructors must add their non-ONID preferred campus email address as a sender and member manually (more on this later).  

Note: The only exceptions to this new service are courses in the College of Business.  COB has pre-existing services that already allow instructors to mail class groups.  To avoid confusion and redundancy, Network Engineering has decided to exclude COB courses in this new service.

How to e-mail a course

The group address is the course number and section separated by underscores.  For example, course BIO 101 section 2 would have an address of BIO_101_002@oregonstate.edu.   

To view what courses you can send e-mail to:

  1.  Click on the link labeled, Manage my ONID Class Groups.
  2.  Login with your ONID account.
  3.  All classes you are teaching should be listed here.

To e-mail a course group send a regular e-mail to the course address.  Remember that by default instructors are only able to send e-mail to the group through their ONID accounts.

How to add an e-mail sender

A sender is able to send e-mail to the course group.  This does not mean that they will be able to receive e-mail – members (receivers) are added separately.  Instructor(s) listed in Banner are given automatic rights to send to the course group with their ONID account.  New senders are added by their e-mail address or last name through the web interface.

Note:  In order for instructors to send e-mail to the group from their non-ONID preferred campus email address the address must be added as a sender to the group.  Please allow 20-30 minutes for this change to take place before sending to the group. This process must be repeated at the beginning of each term as all class groups are reset to accept only ONID addresses. 

 

To add a sender to the course group:

  1. Click on the link labeled, Manage my ONID Class Groups.
  2. Login with your ONID account.
  3. Click on the class you wish to add a sender to.
  4. In the box labeled Add a Sender type in the e-mail address or last name of the person that will be sending messages to the group. 
  5. Click on the Add button.
  6. Select the sender to add from the list.

How to add a member (e.g. a student)

A member will receive all e-mail sent to the course group.  All students registered for a course have their ONID addresses automatically listed as members of the group.  Conversely, any student(s) that withdraw from a class are removed from the e-mail group.  Instructors also have their ONID accounts automatically added at the beginning of the term. 

  

 Teaching Assistants, additional faculty members, observers, and anyone else who wishes to receive course e-mail need to be manually added as members through the web interface.  If instructors wish to receive group e-mail in their Exchange account they must add it here. 

 

To add a member to the course group:

 

  1. Click on the link labeled, Manage my ONID Class Groups.
  2. Login with your ONID account.
  3. Click on the class you wish to add a member to.
  4. In the box labeled Add a Member type in the e-mail address or last name of the person to receive messages.
  5. Click on the Add button.
  6. Select the sender to add from the list.

Other Services

These course e-mail groups can also be used as a discussion board. By clicking a single button every member in the group becomes a sender; thus creating a discussion group atmosphere where each person can receive and send e-mail to everyone else in the class.

To create a discussion list environment for the group click the appropriate button in the web interface. To disable the discussion list option click the button again.

Individual e-mail groups can also be given special rights to certain departmental computer services (printing, network shares, etc). Instructors should speak with their Departmental Computer Administrator (DCA?) for more information.

College-Specific Email Accounts

What Are College-Specific Email Accounts?

College specific email accounts are provided by individual colleges at the university. Since each college has different requirements for this type of email, it is important to check with your college to see if you are eligible for one.

Which Colleges Have Specific E-mail Accounts?

The College of Engineering has their own email account for Employees and Students. You can find out more about the College of Engineering e-mail here.

The College of Science Helpdesk (COSINe) manages email accounts for the following colleges:

  • College of Science
  • Agricultural and Resource Economics
  • Botany and Plant Pathology Department
  • Geosciences Department
  • Greenhouse Operations

These accounts are only available to Faculty, Staff and Graduate Students. Click here to see if you are eligible for one of these accounts.

Configuration

Exchange Email Client Configurations

There are two options for configuring your e-mail client. You can either look through our supported list of programs or you can use our server connection settings and configure the client appropriately.

If you use one of the clients below, click on it for setup instructions

Mobile Devices▸

Android▸


If you would like to set up your @oregonstate.edu email account to sync with your Android device, please follow the instructions below. Please remember that your device must support Microsoft Active Sync to support a full Exchange email account. Your directions may vary as different manufacturers have different types of the Android OS.

Depending on your device manufacturer (HTC, Motorola, etc.), you may need either a valid Wi-Fi signal or a data connection (4G, 3G, Edge, etc.) before you attempt to set up your account. If a data connection is required, you will need to disconnect from Wi-Fi. You may wish to check with the hardware vendor to see which is required for setup.

  1. If you are on campus and need to establish a Wi-Fi connection, please note the following:
    1. You must register your mobile device with our network to establish a connection.
    2. You can establish a secure, encrypted connection with the OSU_Secure network. This will protect you from hackers who might exploit an unencrypted connection. Click here for Wi-Fi setup instructions.
  2. From the Home screen, press the Menu button.
  3. Tap Settings.
  4. Tap Accounts & Sync.
  5. Tap the Add account button.
  6. Tap Exchange ActiveSync (your device might instead say Corporate, ActiveSync, Microsoft Exchange, or Exchange).
  7. Set up the account:
    1. Enter your Exchange email address, e.g. john.doe@oregonstate.edu
    2. Enter your Exchange password
    3. Tap Next
  8. For some users, you maysee a screen that prompts you to enter information on domains. If you do not see it, skip to step about desired sync settings. If you do see it, proceed to the next step.
    1. Enter your domain\username, with a backslash (\) separating the two. For example, if you are a CN customer, you will enter "CN\username". If you have a unified ONID account, you will enter ONID\username. If you do not know the pertinent information above, contact your IT support person for help.
    2. Enter a mail server of exmail.oregonstate.edu.
    3. Select Secure or SSL for security options.
    4. Tap Next.
  9. You may see a screen that asks you to select your desired sync settings and push options. After you select them, tap Next.
  10. You may see a screen that asks you to name the account (e.g. you could type "OSU Email").
  11. Tap Finish setup or Done.
  12. If you receive a "Remote Security Administration" warning, or a warning that "Your Exchange server requires that you enable security to continue synchronizing," tap OK to accept. You may also need to tap Activate on the "Activate Device Administrator" screen.

You are done!

Your device should now sync with the Exchange server. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.


iPhone/iPad▸


Quick Setup Method

You can use this utility to automatically set up your account. Just navigate to this page on your device and download the file (exchange.mobileconfig) using the button below

Quick Email Setup

Manual Setup Method

Follow directions below to set up your exchange account on your iPhone, iPad, or iPod.

  1. Make sure that your device is connected to either Wi-Fi or a 3/4G data connection.
  2. Tap Settings icon on your home screen
  3. Tap on Mail, Contacts, Calendars
  4. Tap on Add Account... under the Accounts heading
  5. Tap on Microsoft Exchange icon
  6. Fill in the account information fields. Example below is for CN customers:
    •  E-mail - Enter your exchange account e-mail address (@oregonstate.edu)
    •  Domain - example domain: CN
    •  Username - Enter your domain username 
    •  Password - Enter your domain password
    •  Description - Enter a description for the account (such as OSU email)

    NOTE: If you do not know the pertinent information above, please contact your Department Computer Administrator (DCA)

  7. Click Next
  8. Fill in exmail.oregonstate.edu for the server name
  9. Click Next
  10. Turn on the features you would like to sync with your phone (Mail, Contacts, and Calendars.)
  11. Click Save.
  12. You should now be able to access your Exchange mail from your phone. If you are not sure what your server settings are, please contact your Department Computer Administrator (DCA).

 


Windows▸

Outlook 2003▸


PLEASE NOTE:

The instructions below assume the user has the latest service pack installed for Office 2003 (Service Pack 3). If you do not have the latest service pack (or are not sure), you can download service pack 3 for free from Microsoft's webste, or you can install it through Windows Updates.

Set up an Exchange connection to the OSU Email Server

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer). Instructions for this method includes setting up Outlook Anywhere, which enables you to connect to email from on or off campus without setting up VPN. To set this up in Outlook 2003, follow these instructions:

  1. Open Outlook 2003.
  2. If the "welcome to outlook 2003 setup wizard", appears, click next. If not, you can click Tools, then E-mail Accounts..., then select Add a new e-amil account... and click next.
  3. Select Microsoft exchange server and click next.
  4. On this page, there a multiple steps to complete.
  5. On the "Exchange Server Settings" page, Uncheck Use cached exchange mode.
  6. Enter mapi.oregonstate.edu under the Microsoft exchange server.
  7. Enter your username and click check name.
  8. A password box may open here. If it does, in the User name: box, enter your domain (either cn or fs_mail), followed by a backslash ( \ ), followed by your username. Enter your password in the Password box.
  9. Outlook03_ExchngeServerSettings
  10. Select your name on the list of entries that come up (Should be the top result, do not select ONID).
  11. Outlook03_CheckName
  12. Click ok. The User Name box should be filled in with your last and first name.
  13. Click the More Settings button.
  14. Click the Connection tab.
  15. Under the Exchange over the Internet section, check the box next to Connect to my Exchange mailbox using HTTP
  16. Click on the Exchange Proxy Settings button
  17. A separate settings box will open for proxy settings. Please set up the following options:
    • Under the Use this URL to connect to my proxy server section, type exmail.oregonstate.edu
    • Check the box next to Connect using SSL only
    • Check the box next to Mutually authenticate the session when connecting with SSL and enter msstd:exmail.oregonstate.edu in the box
    • Check the box next to On slow networks, connect using HTTP first
    • Under the Proxy authentication settings section, change the dropdown menu to NTLM Authentication
    • Click the OK button
  18. Outlook 2003 Proxy Settings Outlook Anywhere
  19. Click the Apply button, then click OK
  20. Click the Next button
  21. Click the Finish button
  22. A password popup box may open. Enter your email password and check the Remember my password box if you don't want it to ask you each time you open Outlook.

Outlook should then be set up, and you will be able to access your email on or off campus.


Set up an IMAP connection to the OSU Email Server

These instructions are intended for people that already have an account set up to use IMAP. This method is not recommended because it offers reduced functionality and security compared to an Exchange set up (see directions above). You should only set up with this method if you have trouble setting up your email to connect with Exchange. To set up an IMAP connection:

  1. Open Outlook 2003.
  2. Click Tools.
  3. Click E-mail Accounts...
  4. Select Add a new e-mail account and click Next
  5. Select IMAP from the list of options and click Next.
  6. Under the User Information section:
    • Enter your full name in the Your name: box
    • Enter your full @oregonstate.edu e-mail address in the E-mail Address: box
  7. Under the Server Information section:
    • Incoming mail server (IMAP): exmail.oregonstate.edu
    • Outgoing mail server (SMTP): mail.oregonstate.edu
  8. Under the Logon Information section:
    • Enter your full @oregonstate.edu e-mail address in the User name: box
    • Enter your email password in the Password: box
  9. Click on the More Settings... button
  10. Click on the Outgoing Server tab.
  11. Check My outgoing server (SMTP) requires authentication.
  12. Click Log on using.
  13. Enter your full @oregonstate.edu in the User Name: box, and your e-mail password in the Password: box.
  14. Click on the Advanced tab.
  15. Ensure the INCOMING Server (IMAP) is 993.
  16. Check the box next to This server requires a secure connection (SSL).
  17. Ensure the OUTGOING server (SMTP) is 587.
  18. Check the box next to This server requires a secure connection (SSL).
  19. Click Ok.
  20. Click on Next and then Finish.
  21. You should now have access to your email. Don't forget to click on Send/Receive to update your inbox and send email.

Outlook 2007▸


Note: Outlook 2007 is no longer supported by several departments, including Community Network. If these instructions do not work, please contact your DCA to receive an upgrade to Outlook 2013 in order to access Exchange in Outlook. 

Set up an Exchange connection to the OSU Email Server

This preferred connection method provides the most features and easiest access to Exchange. Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

If you are opening outlook for the first time, an account setup wizard will walk you through the process.

  1. Open Outlook 2007.
  2. Click Tools then Account Settings
  3. Click New...
  4. If you are on-campus, your name and e-mail address will be automatically filled in the proper fields. If not, enter your full name, @oregonstate.edu email address, and password twice (as seen in the image below), then click Next.
  5. Auto Account Setup Menu
  6. A password box may open here. If it does, in the User name: box, enter your domain (either cn or fs_mail), followed by a backslash ( \ ), followed by your username. Enter your password in the Password box.
  7. Outlook 2007 Password Box
  8. The next screen will ensure connections are established. If this finishes correctly, press "finish.
  9. Close all open settings boxes

Outlook will then begin downloading your mail!

Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

Note: This setup method also enables "Outlook Anywhere" by default, which allows you to access your email from off campus without using VPN. However, if you use outlook .pst files on another machine (such as a work machine), VPN is required to access those files.


Set up an IMAP connection to the OSU Email Server

This method is not recommended because it offers reduced functionality and security compared to an Exchange setup (see directions above). You should only setup with this method if you have trouble setting up your email to connect with Exchange. To setup an IMAP connection:

  1. Open Outlook 2007.
  2. Click Tools.
  3. Click Account Settings.
  4. Click New to add a new account
  5. Check the box at the bottom that says Manually configure server settings or additional server types and click Next
  6. Select Internet E-mail and click Next
  7. Under the User Information section:
    • Enter your full name in the Your name: box
    • Enter your full @oregonstate.edu e-mail address in the E-mail Address: box
  8. Under the Server Information section:
    • Select IMAP from the Accoutn Type dropdown menu
    • Incoming mail server (IMAP): exmail.oregonstate.edu
    • Outgoing mail server (SMTP): mail.oregonstate.edu
  9. Under the Logon Information section:
    • Enter your full @oregonstate.edu e-mail address in the User name: box
    • Enter your email password in the Password: box
  10. Click the More Settings... button
  11. Click the Outgoing Server tab
  12. Check the "My outgoing server (SMTP) requires authentication" box
  13. Click the Advanced tab
  14. Ensure the INCOMING Server (IMAP) is 993.
  15. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
  16. Ensure the OUTGOING server (SMTP) is 587.
  17. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
  18. Click "Ok".
  19. Click on "Next" and then "Finish".
  20. You should now have access to your email. Don't forget to click on "Send/Receive" to update your inbox and send email.

Outlook 2010▸


Set Up an Exchange Connection Automatically

An Exchange connection is the preferred method, as it provides the most features and easiest access to your e-mail. These instructions walk you through the automatic Outlook setup, which is the easiest way to set up your email.

Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

If you are opening outlook for the first time, an account setup wizard will walk you through the process.

  1. Open Outlook 2010.
  2. On the "Microsoft Outlook 2010 Startup" page, click next.
    • Note: If this page doesn't appear, you can get to it by clicking on "File", then clicking the "Add Account" button
  3. On the screen stating "Would you like to configure an e-mail account," ensure "yes" is selected.
  4. If you are logged in to the computer with your CN account, your name and e-mail address will be automatically filled in to the proper fields. If it is not filled in automatically, just type your Name, email address, and password in to the required fields. Click "Next" when you are ready.Auto Account Setup Menu
  5. The next screen will ensure connections are established.
        If this finishes correctly, press "finish." Account setup completed
  6. Outlook will now retrieve your e-mail, calendar appointments and tasks.

Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.


Set Up an Exchange Connection Manually

Use this method if the automatic steps above don't work for you.

Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

  1.  
    1. Open Outlook 2010.
    2. Click File then click Account Settings and Account Settings again.
    3. Click the New button on this page.
    4. Click the Manually Configure Server Settings option, then click Next
    5. Select the Microsoft Exchange or Compatible Service option, then click Next
    6. On the next page, type exmail.oregonstate.edu in the Server box
    7. Type your CN or FS_Mail username in the User name box, and click Check Name
    8. If a box opensasking for your username and password, put your domain (either CN or FS_Mail), followed by a backslash ("\"), followed by your CN or FS_MAIL username in the User Name box. Enter your email password in the Passwordbox. Image of manual outlook settings

 

  1.  
    1. Select your name on the list of entries that come up (Should be the top result, do not select ONID).

 

  1.  
    1. Click OK. The User Name box should then be filled in with your last and first name
    2. Click the More Settings button
    3. Click the Connection tab
    4. Under the Outlook Anywhere section, check the box next to Connect to Microsoft Exchange using HTTP
    5. Click on the Exchange Proxy Settings button
    6. A separate settings box should open, fill in the following information:
      • Under the Use this URL to connect to my proxy server section, type exmail.oregonstate.edu
      • Check the box next to Connect using SSL only
      • Check the box next to Only connect to proxy servers that have this principal name and enter msstd:exmail.oregonstate.edu in the box
      • Check the box next to On slow networks, connect using HTTP first
      • Under the Proxy authentication settings section, change the dropdown menu to NTLM Authentication
      • Click the OK button

  1. Click the Apply button, then click OK
  2. Click the Next button
  3. Click the Finish button
  4. A password popup box may open. Enter your email password and check the Remember my password box if you don't want it to ask you each time you open Outlook.

Outlook should then be set up, and you will be able to access your email on or off campus.

Note: This setup method also enables "Outlook Anywhere" by default, which allows you to access your email from off campus without using VPN. However, if you use outlook .pst files on another machine (such as a work machine), VPN is required to access those files.


Set up an IMAP connection to the OSU Email Server

This method is not recommended because it offers reduced functionality and security compared to an Exchange setup (see directions above). You should only setup with this method if you have trouble setting up your email to connect with Exchange. To setup an IMAP connection:

  1. Open Outlook 2010.
  2. Click File, then Account Settings, then Account Settings again.
  3. Click New to add a new account
  4. Check the box at the bottom that says Manually configure server settings or additional server types and click Next
  5. Select Internet E-mail and click Next
  6. Under the User Informationsection:
    • Enter your full name in the Your name: box
    • Enter your full @oregonstate.edu e-mail address in the E-mail Address: box
  7. Under the Server Informationsection:
    • Select IMAP from the Account Type dropdown menu
    • Incoming mail server (IMAP): exmail.oregonstate.edu
    • Outgoing mail server (SMTP): mail.oregonstate.edu
  8. Under the Logon Informationsection:
    • Enter your full @oregonstate.edu e-mail address in the User name: box
    • Enter your email password in the Password: box
  9. Click the More Settings... button
  10. Click the Outgoing Server tab
  11. Check the "My outgoing server (SMTP) requires authentication" box
  12. Click the Advanced tab
  13. Ensure the INCOMING Server (IMAP) is 993.
  14. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
  15. Ensure the OUTGOING server (SMTP) is 587.
  16. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
  17. Click "Ok".
  18. Click on "Next" and then "Finish".
  19. You should now have access to your email. Don't forget to click on "Send/Receive" to update your inbox and send email.

Thunderbird▸


  1. Open Thunderbird
  2. Go to Options and click on Account Settings
  3. Under Account Actions on the bottom-left, select 'Add Mail Account'
  4. Fill in the Name field (This part is just a matter of personal preference)
  5. Enter in your first.last@oregonstate.edu into the Email field and type in your password below.
  6. Click on the 'Continue' Button on the bottom-right and Thunderbird will attempt to automatically detect your server settings. This process usually fails so you may need to enter the following information manually:
    • Incoming settings:
      • Select IMAP from the dropdown menu
      • Type exmail.oregonstate.edu in the server hostname box
      • Select 993 from the Port dropdown menu
      • Select SSL/TLS from the SSL dropdown menu
      • Select Normal Password from the Authentication dropdown menu
    • Outgoing settings:
      • Type mail.oregonstate.edu in the server hostname box
      • Select 587 from the Port dropdown menu
      • Select STARTTLS from the SSL dropdown menu
      • Select Normal Password from the Authentication dropdown menu
    • Username field:
      • Enter your domain, followed by a backslash ("\"), followed by your user name
  7. Once finished, all of the settings should look like this:Mail Account Setup
  8. Now click the Advanced Config button. This will open up the Thunderbird settings window shown below:Thunderbird Main Settings
  9. Select the Outgoing Server option from the left-hand menu
  10. Make sure the outgoing server you just created (will be called mail.oregonstate.edu) is set to default and selected
  11. Click the Edit button
  12. Remove everything in the User Name field and put in your ONID user name instead:Domain Removal
  13. Click OK when you are finished, then OK again to close the main settings window
    • Note: When you attempt to send your first email message, Thunderbird will prompt you for your ONID password. Enter that in and you should be good to go.

It may take a while for Thunderbird to download your mail if you have a large mailbox or slower network connection. If your mail doesn't appear at first, give it some time to catch up. After a few minutes your mailbox should load.


Mac OS X▸

Mac Mail▸


PLEASE NOTE:

The instructions below assume the user has Mac Mail 5 or higher. If you have a version that is earlier than 5, the following instructions may not work for you. You can check the version you have by opening Mac Mail, clicking the "Mail" menu, then clicking "About Mail".

Set Up an Exchange Connection in Mail for Mac

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

  1. Open Mail.
  2. Once open, click the "Mail" menu, then click "Preferences"
  3. Click on the "Accounts" tab at the top
  4. Click the "+" symbol in the lower left-hand corner to add a new account
  5. Fill in your full name, email address, and password, then click "Continue"
  6. Mac Mail should find your exchange account, and do the rest of the setup for you, and will start downloading your mail, contacts and calendars
    • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

By default, Mac mail will connect to directory.oregonstate.edu for your email address book. If you would like to change this to something else, you can follow the steps below:

  1. Click the "Mail" menu, then click "Preferences"
  2. Click the "Composing" tab
  3. Under the "Addressing" section, click the "Configure LDAP" button
  4. Highlight the current OSU Online Directory entry, and click the "Edit" button
  5. Clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
  6. Click "Save", and then "Done" and you should be able to access contacts in the GAL.

Set up an IMAP connection to the Exchange server

If you cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure Mac Mail:

  1. Open Mac Mail 5.
  2. Once open, click the "Mail" menu, then click "Preferences"
  3. Click on the "Accounts" tab at the top
  4. Click the "+" symbol in the lower left-hand corner, and select the "Add Another Account" option
  5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type your domain (CNFS_Mail, VETMED, etc.), followed by a backslash ("\"), followed by your username
  8. Select "IMAP" from the Type dropdown menu
     
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. If present, check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section 
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. If present, check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail

Mac Outlook 2011▸


Set Up an Exchange Connection in Outlook 2011 for Mac

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

  1. Open Outlook 2011.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange" option
  5. Fill in your full email address at the top, then select "User Name and Password" in the Method dropdown menu
  6. Fill in your domain (Either CN or FS_Mail), then type a backslash ("\"), then type your username in the "User Name" section (See image example below)
  7. Fill in your password in the password box
  8. Click "Add Account" and it will start downloading your mail, contacts and calendars
    • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

Excahnge 2011

If you would like to configure a directory service (so you can access an OSU Global Address List), please take the following steps:

  1. Click the "Outlook" menu, then click "Preferences"
  2. Under the "Personal Settings" area, click on "Accounts"
  3. Select your OSU Exchange account from the list on the left and click the "Advanced" button in the lower-right
  4. Under the "Directory Service" section, clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
  5. Click "OK" and you should be able to access contacts in the GAL.

Set up an IMAP connection to the Exchange server

If you are off campus and cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure outlook:

  1. Open Outlook 2011.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "E-Mail" option
  5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type your domain (CN or FS_Mail), followed by a backslash ("\"), followed by your username (see image example below)
  8. Select "IMAP" from the Type dropdown menu
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. Check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail

Mac Outlook 2016▸


Set Up an Exchange Connection in Outlook 2016 for Mac

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

  1. Open Outlook 2016.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange or Office 365" option
     
  5. Fill in your full email address at the top, then select "User Name and Password" in the Method dropdown menu
  6. Fill in your domain (Either CN or FS_Mail), then type a backslash ("\"), then type your username in the "User Name" section (See image example below)
  7. Fill in your password in the password box
     
  8. Click "Add Account" and it will start downloading your mail, contacts and calendars
    • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

       

If you would like to configure a directory service (so you can access an OSU Global Address List), please take the following steps:

  1. Click the "Outlook" menu, then click "Preferences"
  2. Under the "Personal Settings" area, click on "Accounts"
  3. Select your OSU Exchange account from the list on the left and click the "Advanced" button in the lower-right
  4. Under the "Directory Service" section, clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
  5. Click "OK" and you should be able to access contacts in the GAL.

Set up an IMAP connection to the Exchange server

If you are off campus and cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure outlook:

  1. Open Outlook 2016.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "Other E-mail" option
     
  5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type your domain (CN or FS_Mail), followed by a backslash ("\"), followed by your username (see image example below)
  8. Select "IMAP" from the Type dropdown menu
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. Check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
     
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail
     

Thunderbird▸


  1. Open Thunderbird
  2. Go to Options and click on Account Settings
  3. Under Account Actions on the bottom-left, select 'Add Mail Account'
  4. Fill in the Name field (This part is just a matter of personal preference)
  5. Enter in your first.last@oregonstate.edu into the Email field and type in your password below.
  6. Click on the 'Continue' Button on the bottom-right and Thunderbird will attempt to automatically detect your server settings. This process usually fails so you may need to enter the following information manually:
    • Incoming settings:
      • Select IMAP from the dropdown menu
      • Type exmail.oregonstate.edu in the server hostname box
      • Select 993 from the Port dropdown menu
      • Select SSL/TLS from the SSL dropdown menu
      • Select Normal Password from the Authentication dropdown menu
    • Outgoing settings:
      • Type mail.oregonstate.edu in the server hostname box
      • Select 587 from the Port dropdown menu
      • Select STARTTLS from the SSL dropdown menu
      • Select Normal Password from the Authentication dropdown menu
    • Username field:
      • Enter your domain, followed by a backslash ("\"), followed by your user name
  7. Once finished, all of the settings should look like this:Mail Account Setup
  8. Now click the Advanced Config button. This will open up the Thunderbird settings window shown below:Thunderbird Main Settings
  9. Select the Outgoing Server option from the left-hand menu
  10. Make sure the outgoing server you just created (will be called mail.oregonstate.edu) is set to default and selected
  11. Click the Edit button
  12. Remove everything in the User Name field and put in your ONID user name instead:Domain Removal
  13. Click OK when you are finished, then OK again to close the main settings window
    • Note: When you attempt to send your first email message, Thunderbird will prompt you for your ONID password. Enter that in and you should be good to go.

It may take a while for Thunderbird to download your mail if you have a large mailbox or slower network connection. If your mail doesn't appear at first, give it some time to catch up. After a few minutes your mailbox should load.


Generic Mail Settings▸

These are the generic settings you will need if your email client is not listed above:

Exchange based connection

This connection is used if you are connecting on-campus with a wired connection or off-campus with a VPN connection.

Server name: mapi.oregonstate.edu
Mailbox name: (the user's full name)

IMAP based connection

  • Incoming Mail Server:
        exmail.oregonstate.edu  (Clients on OSX and Android devices may require connecting to legacy.oregonstate.edu)
        Username: domain\username   -or-   e-mail.address@oregonstate.edu (use this if you haave a unified account)
        require a secure connection
        port: imap - 993
  • Outgoing Mail Server:
        mail.oregonstate.edu
        requires authentication: ONID
        require a secure connection
        port: 587

More information about Exchange can be located on Network Engineering's webpage.

These are the generic settings you will need if your email client is not listed above:

Exchange based connection

This connection is used if you are connecting on-campus with a wired connection or off-campus with a VPN connection.

Server name: mapi.oregonstate.edu
Mailbox name: (the user's full name)

IMAP based connection

  • Incoming Mail Server:
        exmail.oregonstate.edu  (Clients on OSX and Android devices may require connecting to legacy.oregonstate.edu)
        Username: domain\username   -or-   e-mail.address@oregonstate.edu (use this if you haave a unified account)
        require a secure connection
        port: imap - 993
  • Outgoing Mail Server:
        mail.oregonstate.edu
        requires authentication: ONID
        require a secure connection
        port: 587

More information about Exchange can be located on Network Engineering's webpage.

Configure Your Device!

General Configurations

The following guides will help you set up and use your device for OSU purposes. Below you will find instructions on how to register your device for on campus Wi-Fi, set up Oregon State University emails, and how to set up a VPN?

DCA List

DCA? List

Here you will find a list of each department and their DCA (Departmental Computer Administrators). If you do not see your department below or their contact information is unlisted, contact the Oregon State Computer Helpdesk so that they can point you in the right direction. They can be reached at 541-737-3474 or through a help request here.

 

4H Youth Development Community Network cn.help@oregonstate.edu 737-8787 opt. 2
AABC-MU Community Network cn.help@oregonstate.edu 737-8787 opt. 2
AABC-Poling Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Academic Affairs Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Academic Programs Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Academic Success Center Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Admissions Office Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Adventures in Learning Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Affirmative Action Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Ag. Experiment Stations Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Agricultural Education Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Agricultural Science (Deans Office) Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Air Force ROTC Munoz, Mayra    
Alumni Relations Community Network cn.help@oregonstate.edu 737-8787 opt. 2
AMBC-HMSC Cutter, Dann    
AMBC-Hovland Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Animal Science ROOTS Support support.roots@oregonstate.edu 737-2443
Anthropology COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Aquaculture CRSP Community Network cn.help@oregonstate.edu 737-8787 opt. 2
AREC COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Army ROTC Rossi, Cindy    
Art COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
ASBC Community Network cn.help@oregonstate.edu 737-8787 opt. 2
ASBC-Finance & Accounting Community Network cn.help@oregonstate.edu 737-8787 opt. 2
BEBC Shechter, Todd    
Biological & Ecological Engineering Engineering Helpdesk support@engr.oregonstate.edu  
Budgets & Fiscal Planning Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Business Affairs Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Business Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Campus Operations Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Career Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Center for Teaching and Learning Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Center for the Humanities Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Center for Writing and Learning Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Chemical Engineering Engineering Helpdesk support@engr.oregonstate.edu  
Chemistry COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Child Development Center Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Civil Engineering Engineering Helpdesk support@engr.oregonstate.edu  
Civil Engineering Engineering Helpdesk support@engr.oregonstate.edu  
College of Business COB Helpdesk helpdesk@bus.oregonstate.edu 737-0947
College of Education COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
College of Health & Human Sciences Community Network cn.help@oregonstate.edu 737-8787 opt. 2
College of Liberal Arts / Deans Office COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
College of Pharmacy Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Community and Diversity Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Computer Science Cleveland, Steve    
Computer Science Shechter, Todd    
Conference Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Construction Engineering Engineering Helpdesk support@engr.oregonstate.edu  
COSINe Computer Services (College of Science) COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Crop & Soil Science ROOTs support.roots@oregonstate.edu 737-2443
Dean of Student Life Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Design/Human Environment Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Dixon Recreation Boulanger, Guy    
DPD Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Economics COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Educ Opportunities Program Community Network cn.help@oregonstate.edu 737-8787 opt. 2
ELI Witbeck, Michael    
Engineering Engineering Helpdesk support@engr.oregonstate.edu  
English Department Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Enrollment Management Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Environmental & Molecular Toxicology ROOTs support.roots@oregonstate.edu 737-2443
Ethnic Studies Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Extension & Experiment Station Communications Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Extension 4-H Center Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Extension Administration Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Extension County Offices Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Extension ECTU Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Extension Svc Ops Center Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Faculty Senate Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Finance & Administration Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Financial Aid office Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Fisheries and Wildlife (OSU) ROOTs support.roots@oregonstate.edu 737-2443
FOBC-Oceanography Sears, Charles    
Food Science and Technologies ROOTs support.roots@oregonstate.edu 737-2443
Foreign Langs and Lits Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Forestry CoF Helpdesk helpdesk.forestry@oregonstate.edu 737-2152
General Counsel Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Geoscience Meyers, Mark    
Government Relations Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Graduate School Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Greek Life Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Hatfield Marine Science Center (HMSC) Cutter, Dann    
History Department Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Horticulture ROOTs support.roots@oregonstate.edu 737-2443
Housing & Dining Services White, Chris    
HSBC Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Human Devel and Family Science Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Human Resources Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Human Services Resource Center Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Information Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Institutional Research Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Intercollegiate Athletics Haldemann, Garrett  AthleticsIThelp@oregonstate.edu  
International Programs Community Network cn.help@oregonstate.edu 737-8787 opt. 2
International Programs OUS Gibbs, Kelly    
IS Academic Technology Damon, David

IS Administration Community Network cn.help@oregonstate.edu 737-8787 opt. 2
IS Central Web Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
IS Enterprise Computing Community Network cn.help@oregonstate.edu 737-8787 opt. 2
IS Network Engineering Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Lab Animal Resources Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Library Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Linus Pauling Institute Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Mechanical Engineering Engineering Helpdesk support@engr.oregonstate.edu  
Mechanical Engineering Engineering Helpdesk support@engr.oregonstate.edu  
Mechanical Engineering Engineering Helpdesk support@engr.oregonstate.edu  
Memorial Union Boulanger, Guy    
Minority Education Office Boulanger, Guy    
Music Department COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Naval Science Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Network Engineering Community Network cn.help@oregonstate.edu 737-8787 opt. 2
New Media Communications COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
News & Communication Service Community Network cn.help@oregonstate.edu 737-8787 opt. 2
News and Communication Community Network cn.help@oregonstate.edu 737-8787 opt. 2
North Willamette Regional Experiment Center (NWREC) Community Network cn.help@oregonstate.edu 737-8787 opt. 2
NROTC Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Nuclear Engineering Engineering Helpdesk support@engr.oregonstate.edu  
Office of Conf & Special Events Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Open Source Lab Albertson, Lance    
Oregon Department of Fish & Wildlife (ODFW) CoF Helpdesk helpdesk.forestry@oregonstate.edu 737-2152
Oregon Natural Heritage Program Alton, Cliff    
OSU Cascades Campus Community Network cn.help@oregonstate.edu 737-8787 opt. 2
OSU Extended Campus Community Network cn.help@oregonstate.edu 737-8787 opt. 2
OSU Foundation Foundation Information Technology Services osufitshelp@oregonstate.edu 737-7911
OSU ID? Center Community Network cn.help@oregonstate.edu 737-8787 opt. 2
OSU Press Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Parking Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Philosophy COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Political Science COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Presidents Office Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Printing & Mailing Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Provosts Office Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Psychology Department COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Public Safety Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Radiation Center Cleveland, Steve    
Radiation Center Thompson, Chris    
Registrars office Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Research Communications Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Research Office Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Science & Mathematics Education Niess, Maggie    
Sea Grant Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Sea Grant Extension Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Seed Certification Shafabakhsh, Farhad    
Services for Students with Disabilities Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Ship Operations (COAS) Chuck Sears sears@coas.oregonstate.edu 541-737-3892
SMILE Program Lougee, Abbe    
SOAR Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Sociology Department Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Space Grant Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Speech Communications COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Statistics COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Student Affairs Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Student Conduct Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Student Health Service Student Health Services IS  shsis@oregonstate.edu  737-0600
Student Involvement Boulanger, Guy    
Student Media Boulanger, Guy    
Team Oregon Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Technology Support Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Telecommunications Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Transportation Services Community Network cn.help@oregonstate.edu 737-8787 opt. 2
UABC Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Univ Counseling and Psych Serv Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Univ Honors College Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Univ. Advancement Community Network cn.help@oregonstate.edu 737-8787 opt. 2
University Events Community Network cn.help@oregonstate.edu 737-8787 opt. 2
University Marketing Community Network cn.help@oregonstate.edu 737-8787 opt. 2
University Publications Community Network cn.help@oregonstate.edu 737-8787 opt. 2
US Forest Service CoF Helpdesk helpdesk.forestry@oregonstate.edu 737-2152
USDA-ARS      
USSE Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Valley Library Community Network cn.help@oregonstate.edu 737-8787 opt. 2
Veterinary Medicine Johnson, David    
Veterinary Medicine Kennerly, Lorie    
Women, Gender, and Sexuality Studies COSINe Helpdesk cosine-support@science.oregonstate.edu 737-5574
Writing Intensive Curriculum Community Network cn.help@oregonstate.edu 737-8787 opt. 2

 

 

 

Exchange Archiving

Overview

Exchange Online Archiving is a new email storage option that has been implemented for Exchange accounts allowing messages to be quickly and easily archived to simplify mailbox quota management. This solution utilizes server-side storage that works in a similar manner to the traditional Personal Folders (PST) files most of us are used to. The advantage with this approach is that the archive is backed-up nightly, can have messages moved into it automatically, and is available within Webmail so it can be accessed from off campus. The initial archive size, and plan for making it available for use, will be determined by the DCA or IT support group for each department.

While this solution is designed to replace the traditional PST file, and will meet the needs for the majority of Exchange users, there may still be situations where other options are better suited. If would like suggestions on how to best manage your mailbox, including how to incorporate this archiving option, contact your DCA or IT support group for assistance.

How It Works

The automatic archiving is accomplished through the use of policies which determine the frequency in which messages are moved to the archive. Once your IT support entity has enabled the service for your mailbox the archive policies can be set at the mailbox level, folder level or on individual messages. By default there is no Parent Folder Policy set server side so if you want to have items moved to the archive automatically you will need to assign a policy to your mailbox, subfolders, or messages.

When a policy has been applied, the affected messages are moved into the online archive overnight. When items are moved to the archive by policy, the mailbox folder structure is preserved (i.e. if a policy is set on a folder, all of the messages that meet  the policy criteria will be moved to a folder of the same name within the archive).

Checking If It's Enabled


If Exchange Online Archiving has been enabled for your mailbox you will see an additional entry under the Exchange mailbox in Outlook 2007/2010 and OWA called Archive or Online Archive.

  1. The picture below shows how you can tell if archiving is enabled on your mailbox in Outlook (the name of your archive my be different than in the screenshot):archive visability

  2. The picture below shows how you can tell if archiving is enabled on your mailbox in OWA (the name of your archive my be different than in the screenshot):archive visability OWA


Assigning An Archive Policy

From Outlook Client


Note: Only Windows users can change archiving/retention policy from within Outlook client. Mac users will need to change their settings in OWA.

To assign an archiving policy to a mailbox, complete the following steps:

  1. Right click on the mailbox you want to enable archiving settings for.
  2. In the context menu, click on Data File Properties.
  3. Select the Policy tab on the dialog box that comes up.
  4. Under the Online Archive section select the drop down menu and pick the archiving policy that will best meet your needs.
  5. Click on the Apply button to save the change then click on the OK button to close the dialog box.

To assign a policy to a single mailbox folder, complete the following steps:

  1. Right click on the mailbox folder you want to enable archiving settings for.
  2. In the context menu, click on Properties.
  3. Select the Policy tab on the dialog box that comes up.archive settings in Outlook
  4. Under the Online Archive section select the drop down menu and pick the archiving policy that will best meet your needs.
  5. Click on the Apply button to save the change then click on the OK button to close the dialog box.

To assign a policy to a single message, complete the following steps:

  1. Right click on the message you want to enable archiving settings for.
  2. Click on the Assign Policy option in the context menu
  3. Select a policy from the menu that comes up.
  4. If you want to change your settings in the future you can select the mailbox, folder, or individual message then click on the Assign Policy option in the Outlook ribbon to select a different policy from the menu that comes up.

    assign policy tab



From Outlook Web App (OWA)


Note: In OWA, archive/retention policies can only be set at the folder level and not the mailbox level.

  1. To assign an archiving policy to a folder, right click on the folder you want to enable archiving settings for.
  2. In the context menu, click on Archive Policy.
  3. Select the archiving policy that will best meet your needs.
  4. Repeat the process for any remaining folders you wish to configure. archive settings in OWA


Transfering PST Files Into Online Archives


This process can only be accomplished via Outlook for Windows as the .pst file format is not compatible with Microsoft mail clients for Macintosh or OWA. To move a message or folder from a PST to the online archive simply left click and drag the message or folders from the PST and drop them (release the mouse button) into the archive. You can also move messages or folders by right clicking on the item you wish to move and selecting Move or Move Folder from the context menu. You will be presented with a dialog box that allows you to select an appropriate new location and an OK button you can click on to complete the process.



Removing My PST Files From Outlook


It is recommended you remove the unneeded/empty PST files from Outlook to avoid confusing them with the Online Archive. When you have transferred all of the folders and messages from your .pst file to your new Online Archive you can remove the PST file from Outlook (Windows only) by right clicking on the PST and selecting ‘Close “Name of PST”’ from the context menu. The PST file will not be deleted, it will just stop being accessible from Outlook.



More Information


There are a few limitations associated with the Exchange Online Archiving feature. These should have a minimal impact on most Exchange users, but are listed here to make everyone aware of what they are.

  1. The online archive is not available for OWA Light, Microsoft mail clients for OS X, or Microsoft Exchange ActiveSync. As a result, messages that have been moved to the archive will not be accessible in Outlook 2011 or on mobile devices.
  2. When this option is enabled on a mailbox the AutoArchiving feature for that mailbox will no longer function in Outlook (this applies to Windows clients as Mac clients do not have the option to begin with). You can recreate the auto archive functionality using the Archive Policy options.
  3. When using the Search dialog in Outlook for Windows, you can select the 'All Outlook Items' option to return results from both your mailbox and the online archive simultaneously. This does not work in OWA so you will need to select the Online Archive before entering search criteria.
  4. 100MB and voice mail mailboxes do not qualify for an online archive.


Outlook Web Access

Access your Exchange? account via webmail (Office Outlook Web Access)

If you are off campus and want to check your Exchange email, webmail is the easiest solution.

1. Type exmail.oregonstate.edu in the addess bar of your web browser.

2. Click "Exchange Outlook Web App".

OWA Selection Page

3. Log in to the site with your information and you will be able to access your e-mail right on the web site.

This is an example for a John Doe, with username "doej"

You may also use your e-mail address as your username:

This is another example for John Doe using his full e-mail address.

You are now signed into the Outlook Web App!

If you would like to use the Lite/Light version of OWA, please use the following instructions:

  1.    Log into Outlook Web Access.
  2.    Click on the Options drop-down menu at the top right hand side of the page just below your name and select "See All Options..."
  3.    Click on Settings from the left hand navigation pane.
  4.    Click on General at the top of the page.
  5.    Under Accessibility, select the checkbox next to "Use the blind and low vision experience."
  6.    Click Save at the bottom right hand side of the page.
  7.    Restart your web browser and log back in. You should now be seeing the "light" version of the webmail client.

Note: This log in page should continue to remember your username information on your current machine for future log ins, unless you clear your temporary internet files. (Previously selectable via the "This is a private computer" checkbox on the old log in form)

Note: Only Internet Explorer supports the full features of Office Outlook Web Access (OWA). Other web browsers (Firefox, Opera, Safari, Chrome) only support the "Lite" version of OWA.

Publishing Exchange Calendars

Network Engineering has enabled a new feature on the Exchange servers that gives individuals the ability to publish their calendar online. By following the process below you can enable this feature for your Exchange calendar and allow people to see your current appointments via the web. This can be useful if you have a need for individuals on campus, off campus, or even people outside of the university to view your calendar. Before sharing your calendar in this manner, especially if you opt to display full details of the appointments, it is a good idea to verify you will not be sharing sensitive personal information or other confidential information.

How To Publish Your Calendar

Using Outlook (Windows only)▸


  1. Open Outlook and click the Calendar tabcalendar tab in Outlook

  2. With the Home tab (#1) displaying, click Publish Online (#2)home and publish calendar online location

  3. Under Publish Online, click Publish This Calendarpublishing this calendar link

  4. Once you click on Publish This Calendar, a prompt will pop up asking you to log into the Outlook Web Application (OWA). Once you log in there, the following window will appear:publishing settings window

  5. Under Publishing Detail, select how much information you want to share:
    - Availability Only: Shares only free/busy information
    - Limited Details: Shows the subject of meetings
    - Full Details: Shows all information
  6. Under Publish my calendar, select the length of time to publish for how far back in the past and how far in the future.
  7. Under Access level, we recommend you choose Restricted. This prevents people on the Internet searching for your calendar and only those people who know the URL link will have access.
  8. Once you verify that the settings are the way you’d like them, click the Start Publishing option in the bottom right hand corner of the dialog window and your calendar will be published.
  9. At this point, if you selected Public for the Access level to can send the generated link to anyone you wish to view your calendar.

Using OWA (Mac users and from off campus)▸


If you are using a Mac or need to set up publishing at home, you will need to use the Outlook Web Application.

  1. Log in to exmail.oregonstate.edu/owa
  2. Once you are logged in, click the Calendar tabcalendar tab in OWA

  3. Right click on the calendar you want to publish and choose Share then Publish This Calendar to Internetpublishing calendar in OWA

  4. The following dialog window will pop up:publishing settings window OWA

  5. Under Publishing Detail, select how much information you want to share:
    - Availability Only: Shares only free/busy information
    - Limited Details: Shows the subject of the appointment
    - Full Details: Shows all appointment information
  6. Under Publish my calendar, select the amount of the calendar you would like to display using the before and after today dropdown options.
  7. Under Access level, select either Restricted or Public. The recommended option is Restricted (this prevents the calendar from being searchable on the internet and only individuals who have been provided a link to the calendar will be able to access it.
  8. Once you verify that the settings are the way you’d like them, click Start Publishing and your calendar will be published.
  9. At this point, if you selected Restricted for the Access level to can send the generated link in the 'Link for viewing calendar in a Web browser' section to anyone you wish to view your calendar. If you selected Public you can send the generated link in the 'Link for viewing calendar in a Web browser' section to anyone you wish to view your calendar or they can do a search for it on the web.



How To Stop Publishing Your Calendar

Using Outlook (Windows only)▸



If you are using Outlook on a Windows based computer follow these steps to stop publishing your calendar:

  1. Right click on the calendar, scroll over Share, then select Configure This Published Calendar
  2. Once you click on Publish This Calendar, a prompt will pop up asking you to log into the Outlook Web Application (OWA). Once you log in there, the following window will appear:

  3. Select the Stop Publishing button in the lower right hand corner of the window then select Save to implement the change.
  4. After these changes are made the previously generated links for accessing the calendar online will no longer be valid.

Using OWA (Mac users and from off campus)▸


If you are using a Mac or need to disable publishing at home, you will need to use the Outlook Web Application.

  1. Log in to exmail.oregonstate.edu/owa
  2. Once you are logged in, click the Calendar tabcalendar tab in OWA

  3. Right click on the calendar you want to stop publishing and choose Share then Change Publishing Settingspublishing calendar in OWA

  4. The following dialog window will pop up:publishing settings window OWA

  5. Select the Stop Publishing option at the bottom of the dialog box then click on Save to implement the change.

Where are my Lync 2013 conversations saved?

Internal FAQ: 
This is an External FAQ

If you need to access an old conversation with a coworker they have not been lost! You can find them in two different places. Conversations are saved in the Conversations Tab in Lync, and sent to your Outlook inbox under the “Conversation History” folder. 

Lync

To find the conversations in lync, click on your conversation Tab 

Conversation Tab

 

Outlook

To view your history in outlook, click on the Conversation History folder

Conversation History

Has Video: 
No Video

OSU ID/GAP

What is my OSUID/GAP? Account?

The OSU ID?/GAP account is an account that is primarily used by Alumni. The main purpose of this account is to help Alumni setup their lifetime email addresses, and obtain academic transcripts. Current students can use their ONID account to log in instead of their OSU ID and GAP. 

OSU ID Number - Your OSU ID Number is a unique individual number assigned to you by the University used to identify you in University records.  You will use this number to log in to Online Services to obtain your records and register for classes.

GAP (General Access PIN) - This is a six digit number that you will set and use along with your OSU ID Number. NEVER GIVE OUT YOUR GAP!

How To Obtain An OSU ID/GAP

An OSU ID and GAP will be assigned to you when you become affiliated with the University.  Students will receive their ID and GAP from their admissions information, and employees will receive their OSU ID and GAP from their department contact, new hire paperwork, or Human Resources.

How To Reset/Change Your GAP

If you know your current OSU ID/GAP

  1. Go to http://infosu.oregonstate.edu/login
  2. Log in with your current OSU ID and GAP.
  3. Click Personal Information.
  4. Click Change General Access PIN (GAP).
  5. Follow the steps to changing your GAP.

If you do not know your current OSU ID and/or GAP

You may reset your GAP by entering your ID number or SSN, leaving the password blank and clicking Former Student GAP Reset. You will be required to remember the answer to the security question you made upon making the account . If for some reason you can not remember your security question:

Students - Please contact the Registrar at (541) 737-4331

Employees - If you know your OSU ID, but not your GAP, contact the OSU Computer Helpdesk at (541) 737-3474. If you do not know your OSU ID, please contact Center for HR Systems and Technology at (541) 737-8300.

Student Registration and Records

Office of the Registrar

The Office of the Registrar handles information about student registration and records including printable forms for transcript requests, grading changes, add/drop, confidentiality, enrollment verification, rules and regulations, courses & advising, and more. They can be contacted by phone at 541-737-4331 or by e-mail at registrars@oregonstate.edu.

Online Services

Student online services provides a place to register for classes online, change your pin, display your grades, receive your account summary, view holds, view transcripts, view or update your address. It includes your personal Financial Aid & Scholarship Information. You can check your award and scholarship status, view academic progress, check outstanding document requirements, review awards and award history, verify enrollment and degrees. You can access online services here.

Logging in to Online Services

To log in to this site you will need to use your OSU ID? number and your GAP? or General Access Pin. You can find your ID number on you ID card or by calling the Registrars office. If you don't have your ID number you can also use your SSN to log in instead.

 

Online Services

Online Services

Online Services provides access to Oregon State specific webpages such as MyOSU, Online Service Login, My Degrees. Online services also is where you will edit an personal contact information or request transcripts.

What is myOSU?

The myOSU portal application is designed to bring information about Oregon State University resources and services to a central location. Employees and students will be able to access many campus resources from the OSU Central Login after entering their ONID username and password one time. Please be aware that OSU resources are being incorporated into this single sign-on process.

What is the Online Service Login?

Student online services provides a place to register for classes online, change your pin, display your grades, receive your account summary, view holds, view transcripts, view or update your address. It includes your personal Financial Aid & Scholarship Information. You can check your award and scholarship status, view academic progress, check outstanding document requirements, review awards and award history, verify enrollment and degrees. You can access online services here.  

What is MyDegrees?

MyDegrees is a web-based degree checklist program and academic advising tool designed to assist students and advisors in reviewing degree progress. It organizes a student's academic transcript chronologically and categorically, identifying courses they have completed and courses still needed to fulfill the degree requirements.

Major features of the system include:

  • Degree Checklist—See a visual presentation of degree progress.
  • 'What if' ScenariosDetermine how courses already taken apply to other majors.
  • Student Educational PlansPlan which courses to take and when to support degree progress
  • Checklist NotesRecord important reminders and advice related to degree progress.
  • GPA CalculatorCalculate GPA by term and overall.
  • Ability to collect data to support course forecasting and course demand.

Student access to MyDegrees: Log into MyOSU, click on Student tab, under My Student Stuff click "MyDegrees", then click the Submit MyDegrees box.

Lifetime E-mail Address

What is a Lifetime E-mail Address?

Oregon State University provides a lifetime e-mail forwarding address for alumni. The format of this e-mail address is  "username@lifetime.oregonstate.edu", where you choose your own username. E-mail sent to this account will be automatically forwarded to another account of your choice.  

Note: ONID accounts are NOT lifetime addresses and do NOT forward mail to your Lifetime E-mail address.

Your ONID, ENGR, and all other accounts will be deactivated after you graduate or stop taking classes. Mail sent to these accounts after they are deleted will be bounced back. For more information about ONID account deactivation, please see this page. Information about engineering account terminations can be found here.


Who Has Access?

Any graduate of Oregon State University can sign up for this free e-mail alias.


Lifetime E-mail Address Setup

  1. Open a web browser such as, Internet Explorer, Firefox, Safari, Opera, etc.
  2. Go to the Online Services login: http://infosu.oregonstate.edu/login
  3. Enter your OSU ID? number or SSN in the ONID username field and GAP? number in the ONID password field to log in.
  4. Once you have successfully logged in, click on the “Lifetime Email Address Update” link at the bottom of the page.
  5. Enter your desired Lifetime E-mail Address and the destination e-mail Address you would like messages forwarded to.
  6. Click the “Update E-mail Address(es)” button and you are finished!

For information about the expiration of ONID accounts, visit this page.


Alumni who Graduated from 1992 to the Present

OSU Alumni who graduated in 1992 or anytime since 1992 will need to go to OSU Online Services and log in to your student account. Alumni will need to use their Social Security Number for their OSU ID number. Once you have logged in to the OSU Student Online Services website, you will find a link to Student Records in the menu, which will lead you to the Lifetime E-mail account set up.


Alumni who Graduated Before 1992

If you graduated before 1992 you will need to fill out the Lifetime E-mail Information Request form to set up your Lifetime E-mail forwarding account.


Emeritus Faculty

Emeritus Faculty retain their ONID (formerly UCS) e-mail account indefinitely. Retention of Exchange?/Outlook e-mail accounts is at the discretion of the appointing Department.


Retired Non-Emeritus Faculty, Staff, and Students who do not Graduate

OSU does not provide a Lifetime E-mail address or permanent e-mail forwarding for Non-Emeritus Faculty or Staff who leave the University. Nor does OSU provide permanent e-mail forwarding for students who leave without graduating. Two terms of e-mail forwarding is provided before inactive ONID accounts are deleted. See ONID account expiration document for a more detailed explanation.

Listserv

What is Mailman??

Mailman is a mailing list program, or "listserv." You may create a mailing list when you have a group or organization that needs an efficient means of communication via e-mail. Members with appropriate permissions can send an email to the list, and that email will be sent out to all others on the list, keeping everyone updated. List administrators also have access to additional features such as spam filters and moderation settings.

Who Has Access?

Anyone with an email address can join a mailing list (some lists require moderator approval before they will allow you join). If you wish to create a Mailman mailing list, you must be associated with OSU and have an ONID account.

Using Mailman

To create a Mailman mailing list, you must have an ONID account. See the List Administrators page for help setting up a mailing list.

How Do I Access Mailman?

You can access Mailman on the following website: http://lists.oregonstate.edu/

Mailman List Owners/Admins

This section will be covering how to do simple tasks from the owner/admin perspective of an Oregon State list.

Quickstart Guide▸


1. Creating a list

2. Logging in to manage your list

  1. Go to lists.oregonstate.edu
  2. Type the name of your name into the “list name” field
  3. Click on “Manage List”
  4. You will then be prompted to enter in your administrator password. Enter it in and click on “Let me in…” to log into your list.

3. Brief overview of different administrative sections

  • General Options - contains options for the list in general.
  • Passwords - you can change list administrator and list moderator passwords here.
  • Language options - You can choose from 37 different languages to display your list in. Keep in mind that this will only translate general list information pages, and will not translate any messages sent to the list.
  • Membership Management - View all the member of your lists. You can also mass-subscribe and mass-remove subscribers.
  • Non-digest options - Set options for all messages sent out to the list that aren’t in a digest format.
  • Digest options - set options for all digest letters sent out by the list. 

CONFIGURATION CATEGORIES

  • Privacy options… - split into four sub-categories.
  • Subscription rules - decide what to do when a new member subscribes to the list
  • Sender filters - set rules on what to do when a message is sent to the list. You can also choose who can or cannot send to the list.
  • Recipient filters - set restrictions on what messages can be sent out to a list based on the information in the recipient fields. Can help filter spam.
  • Spam filters - Set up rules that can help filter out specific spammers.
  • Bounce processing - Tells the list what to do when it receives multiple bounce messages from an invalid e-mail address that may be subscribed to the list.
  • Archiving options - Choose whether or not you’d like to archive all messages sent out to the list.
  • Mail<->News gateways - Forward the messages sent to your list to a newsgroup. If you don’t know what this means, you can ignore this section.
  • Auto-responder - Set up an automatic response that can be sent out to all users who send a post to the mailing list.
  • Content Filtering - Set up filters to automatically discard potentially malicious file attachments.
  • Topics - Choose to either enable or disable the use of topics within your mailing list. Topics are essentially like mini mailing lists within a mailing list - you can find more information here. http://www.list.org/mailman-member/node29.html

OTHER ADMINISTRATIVE ACTIVITIES

  • Tend to pending moderator requests - Accept/reject any messages, mail subscriptions, or other requests that require your moderation here.
  • Go to the general list information page - This links you to the list’s main page, containing its about information and subscription methods.
  • Edit the public HTML pages and text files - If you have knowledge of HTML, you can customize your list’s webpages to however you want it to look. Do be warned that any changes submitted here are irreversible.
  • Go to list archives - View the list’s archive.

4. Editing moderation options

Moderation is divided into two parts: subscription moderation and mail moderation.

FOR SUBSCRIPTION

  1. Under Configuration Categories, click on “Privacy options…” This will take you straight to the “Subscription rules” page.
  2. Under Subscribing - you have three options.
  3. Advertise this list when people ask what lists are on this machine? - choose whether your list will be listed publicly or not.
  4. What steps are required for subscription? - “Confirm” means the subscriber receives a confirmation e-mail asking if they really want to subscribe to the list. Require approval means that you as the moderator will have to approve their request to subscribe before the user is subscribed.
  5. Is the list moderator's approval required for unsubscription requests? - This is, by default, set to “No.”

FOR MAIL
By default, all members are set to have their posts moderated. To turn this moderation option off:

  1. Click on “Membership management.” This will take you straight to the membership list.
  2. Scroll down to the very bottom of the page, to “Additional Member Tasks.”
  3. Under “Set everyone's moderation bit, including those members not currently visible,” select “Off,” then click on the “Set” button.
    This will turn off mail moderation for all members.

All new members will continue to be flagged for mail moderation unless you turn that option off under the Sender Filters page, which is located under Privacy options. Non-members also automatically are set to have their posts moderated. To turn that option off:

  1. Go to the Sender Filters page
  2. Underneath Member Filters, select “No” for “By default, should new list member postings be moderated?”
  3. For non-members, scroll down to the bottom of the page
  4. Look for “Action to take for postings from non-members for which no explicit action is defined,” and select the action you’d like to take for non-members.
  5. Submit your changes.

5. How to mass subscribe/invite users

  1. Go to Membership management -> Mass Subscription
  2. On this page, you can either manually copy&paste e-mail addresses one-by-one into the text field available, OR you can upload a text file/excel spreadsheet of the addresses.
  3. Above the text field, you can choose to either automatically subscribe all users, or send out an invite to subscribe.
  4. Once you’ve confirmed all the information entered in to this page, click on “Submit your Changes.”

6. How to add other moderators

  1. If you’re not already on the page, go to General Options
  2. Under General list personality, find the line that says “The list moderator email addresses. Multiple moderator addresses, each on separate line is okay.”
  3. Once you’ve entered in the moderators you’d like to add, scroll to the very bottom of the page and select “Submit your changes.”

If you have any other questions, or you have suggestions for topics that could be added to this quick startup guide, you can contact the OSU Computer Helpdesk by filling out the form located here or by calling (541) 737-3474.


Creating a List▸


  1. Go to http://lists.oregonstate.edu/.
  2. Click on “Create New List”.
  3. Click on the image to view full size
  4. Login with ONID credentials.
  5. Read the mailing list policy.
  6. Under the “Owner Information” section, type your full name and your e-mail address.
  7. Under the “List Identity” section, type the name of your list, a short description of the list, and a password for the list.
  8. For subscription policy under list configuration, there are several options:
    1. The “Confirm” option sends a confirmation e-mail to all users who subscribe to your list.
    2. The “Require Approval” option requires all users to be approved by the list manager.
    3. The “Both” option uses the first two options together in your list.
  9. Click on the image to view full size
  10. For the Default Moderation for New Members section:
    1. The "No" option means new members can post without administrator approval.
    2. The "Yes" option means new members messages are moderated by the list manager.
  11. For the List Archiving Options:
    1. The “Private Archives” option means that only list members can view the past list messages.
    2. The “Public Archives” option means that everyone can see past list messages.
  12. Finally, you can choose if you want the list publically viewable or not, that is to be able to be seen by people who have not been added by an administrator or owner.
  13. When you are finished with the settings, click the “Create My List” button at the bottom.
  14. Click on the image to view full size
  15. If the list is created successfully, you will be shown a green screen like the one below.
  16. Click on the image to view full size

Logging Into the List Admin Settings▸


  1. Go to http://lists.oregonstate.edu.
  2. Enter your list name in the box and click the “Manage List” button.
  3. Click on the image to view full size
  4. Type in your List Administrator Password (click ‘here’ if you do not remember your password).
  5. Click the “Let me in…” button.
  6. Click on the image to view full size
  7. The following page is the list administrator settings.

Adding/Removing Members▸


To Add a Member:

  1. Log in to your list settings
  2. Click the “Membership Management” option
  3. Click on the image to view full size
  4. Click the “Mass Subscription” option
  5. Click on the image to view full size
  6. Scroll down to the box that says “Enter one address per line”
  7. Enter all the e-mails of people you would like to subscribe to the list
  8. Click on the image to view full size
  9. Click the “Submit Your Changes” button when you are done

To Remove a Member:

  1. Log in to your list settings
  2. Click the “Membership Management” option
  3. Click on the image to view full size
  4. Click the “Mass Removal” option
  5. Click on the image to view full size
  6. Scroll down to the box that says “Enter one address per line”
  7. Enter all the e-mail addresses of the users you would like to remove
  8. Click the “Submit Your Changes” button when you are done

Adding/Removing Moderators▸


  1. Log in to your list settings
  2. Click the “General Options” option
  3. Click on the image to view full size
  4. Scroll to the section that says “The list moderator email addresses”
  5. Add or remove any emails to or from the box
  6. Click on the image to view full size
  7. Scroll to the bottom and click the “Submit Your Changes” button when you are done
  8. Make sure you send your new moderators the list name and moderator password

Adding/Removing Admins▸


  1. Log in to your list settings
  2. Click the “General Options” option
  3. Click on the image to view full size
  4. Scroll to the section that says “The list administrator email addresses”
  5. Add or remove any emails to or from the box
  6. Click on the image to view full size
  7. Scroll to the bottom and click the “Submit Your Changes” button when you are done
  8. Make sure you send your new administrators the list name and admin password

Updating the List Information▸


  1. Log in to your list settings
  2. Click the “General Options” option
  3. Click on the image to view full size
  4. Scroll to the section that says “An introductory description”
  5. Enter whatever information you want to display about your list in the box
  6. Click on the image to view full size
  7. Scroll to the bottom and click the “Submit Your Changes” button when you are done

Changing List Passwords▸


  1. Log in to your list settings
  2. Click the “Passwords” option
  3. Click on the image to view full size
  4. Enter a new administrator or Moderator (or both) password in the appropriate box
  5. Repeat the password in the box below it
  6. Click on the image to view full size
  7. Click the “Submit Your Changes” button when you are done

Forgotten Admin Password▸


  1. Contact the OSU Computer Helpdesk to have the password reset
  2. After the Helpdesk sends you the temporary password, go to http://lists.oregonstate.edu
  3. Enter the name of your list and click the "Manage List" button
  4. Click on the image to view full size
  5. When you get to the password page, enter the temporary password given to you by the Helpdesk
  6. Click on the image to view full size
  7. After logging in, click the “Passwords” link
  8. Set up a new administrator password once you are in

Setting Post Moderation▸


  1. Log in to your list settings
  2. In the upper left portion of the screen, click "Membership Management..."
  3. Click on the image to view full size
  4. Scroll down to the list of members at the bottom
  5. Put a check next to the members you would like to moderate and click the “Submit Changes” button
  6. If you would like to moderate all members, scroll to the very bottom under “Additional Member Tasks” and select the “On” option for the “Set everyone's moderation bit” option, and click the “Set” button
  7. Click on the image to view full size

Deleting a List▸


Note: Deleting a list is permanent and cannot be undone.

  1. Log in to your list settings
  2. Under the “Other Administrative Activities” section, click “Delete this mailing list
  3. Click on the image to view full size
  4. On the next page, enter the list password, select “Yes” for the “Delete Archive” option and click “Delete this list
  5. Click on the image to view full size

Tending to Moderator Requests▸


  1. Log in to your list settings
  2. Under the “Other Administrative Activities” section, click “Tend to pending moderator requests
  3. Click on the image to view full size
  4. This will bring you to any pending moderator requests that your list has

View List History/Archives▸


  1. Log in to your list settings
  2. Under the “Other Administrative Activities” section, click “Go to list archives
  3. Click on the image to view full size
  4. You can select how you want to view the archives (by thread, subject, author, or date), or you can download the archives.

Banning Non OSU/OUS Addresses From Subscribing▸


1. Go to lists.oregonstate.edu

2. Log into the list you would like to manage

3. Click on privacy options

4 Scroll down to the section "List of addresses which are banned from membership in this mailing list."

5. In the text box copy and paste the line of text below, this line only allows OSU/OUS addresses to subscribe to this list. This is typically used to prevent list subscription spam.

^(?!(.*@.*oregonstate\.edu|.*@.*orst\.edu|.*@osucascades\.edu|.*@ous\.edu|.*@osuosl\.org))

If you'd like non OSU emails to subscribe to this list, remove that line from the Ban List.

6. Click on Submit Your Changes

If you're concerned about unwanted subscription spam, you can use the Subscribe Policy setting on the same page (http://lists.oregonstate.edu/mailman/admin/iamslic-exec/privacy). A brief explanation of the options for Subscribe Policy follows:

confirm - subscriber confirms via clicking on URL sent to them in email

require approval - list admin approves the request; no email confirmation sent to subscriber

confirm and approve - subscriber confirms via email AND list admins approves the request

Confirm and approve is best bet again subscription spam if you remove the address restriction in the Ban List.


Missing List▸


Beginning March 2015, all lists which have not been used for over 18 months will be diabled and archived. The list will be unusable, but can be restored by contacting the OSU Computer Helpdesk - (541) 737-3474. Once a list is disabled and archived, it will be saved for an additional 18 months. If it is not reactivated in this time period, it will be permanently deleted.

Note: An archived list only contains the list config, the list's archive mailbox, and the subscriber list. If this information is not needed, a disabled list can simply be recreated.



More Links:

Owner's guide

Quick reference guide

Mailman Subscribers

This section will be covering how to do simple tasks from the member perspective of an Oregon State list.

Finding a List▸


Finding a List if you know the list name

  1.  Go to http://lists.oregonstate.edu
  2.  Enter the list name in the “List Name” box and click “Go to List”
  3.   Click on the Image to view full size
  4.  This will take you to the main list page

Finding a List if you do not know the list name

  1. Go to http://lists.oregonstate.edu
  2.  Click the "Go to List” button with nothing in the search box
  3.   Click on the Image to view full size
    Scroll through the list of listservs and see if you can find the list you are looking for
    *For security reasons this option has been made unavailable, if you would like access to this information please contact the OSU Computer Helpdesk and we can email a list to you.
    The request form can be found here

Subscribing▸


  1. Go to http://lists.oregonstate.edu
  2. If you know the name of the list, enter it and click, “Go to List.” 
  3. Click on the image to view full size
  4. Under the heading “Subscribing to <listname>,” enter your email address.  Optionally, you can choose a name the list will refer to you as and the password you would like to use with the list.  Once you are done, click Subscribe
  5. Click on the image to view full size
  6. A join request will be sent to the list’s administrator who then can choose whether or not to add you to the list.
  7. Click on the image to view full size

Posting▸


  1. Get the e-mail for your list from the list’s main page (click here for help finding your list’s main page)
  2. Copy the list e-mail into whatever e-mail program you use
  3. Type the message you want to send to your list
  4. Before sending, make sure there are no restrictions for the list you are posting to (you can find out by reading through your lists main page)
  5. Hit send and the message will be sent to all members of the list

List Settings▸


  1. Go to http://lists.oregonstate.edu
  2. Enter the name of your list and then click “Go to List”
  3. Scroll to the bottom and enter your e-mail and hit the “Unsubscribe or edit options” button next to it
  4. Click on the image to view full size
  5. Enter your password in the “Password” field and click the “Log in” button
  6. Click on the image to view full size
  7. The page that comes up will be your list settings page

Unsubscribing▸


  1. Log into your list settings (click here for instructions on logging in)
  2. On the next page, put a check in the box next to “Yes, I really want to unsubscribe”, and click the “Unsubscribe” button.
  3. Click on the image to view full size
  4. You will then be sent an email with a link that you can click on to complete the removal process.

Updating Your Email Address▸


  1. Log into your list settings (click ‘here’ for instructions on logging in)
  2. Under the “Membership Information” section, enter your new e-mail in twice in the box that says “New address”
  3. Click on the image to view full size
  4. Hit the “Change My Address and Name” button when you are done

Updating Your Name▸


  1. Log into your list settings (click here for instructions on logging in)
  2. Under the “Membership Information” Section, find the “Your Name” box
  3. Enter the new name you want to be shown as
  4. Click on the image to view full size
  5. Click the “Change My Address and Name” when you are done

Updating Your List Password▸


  1. Log into your list settings (click here for instructions on logging in)
  2. Scroll down to the “Change Your Password” section
  3. Type your new password in twice
  4. Click on the image to view full size
  5. Click the “Change My Password” button when you are done

Forgetten List Password▸


  1. Go to your list’s main page (click here for instructions on finding your lists main page)
  2. Scroll to the bottom and put your e-mail address in the box next to “Unsubscribe or edit options
  3. Click the “Unsubscribe or edit options” button
  4. Click on the image to view full size
  5. On this page, click the “Remind” button in the “Password reminder” section
  6. Click on the image to view full size
  7. A password reminder will be e-mailed to you

List History▸


  1. Go to your list’s main page (click here for instructions on finding your lists main page)
  2. Scroll to the “about listname” section and click “View the listname archives”
  3. Click on the image to view full size

Disabling Mail Delivery▸


  1. Log into your list settings (click here for instructions on logging in)
  2. Scroll down to the “Mail Delivery” Section
  3. In this section, select the “Disabled” option
  4. Click on the image to view full size
  5. Scroll to the bottom and click the “Submit My Changes” button when you are done
  6. Make sure to re-enable it when you are ready to start receiving mail again

Digest Mode ▸


How can I start or stop getting the list posts grouped into one big email?

  1. Log into your list settings (click here for instructions on logging in)
  2. Scroll to the options at the bottom. Under the “Set Digest Mode” option, select On or Off
    1. Selecting “On” means that messages from the list will be sent to you once a day (or another time period as specified by the list admin) all at once.
    2. Selecting “Off” means that messages are delivered to you right when they are posted to a list
  3. Scroll to the bottom and hit the “Submit My Changes” button when you are done

Receiving MIME or Plane Text Digests

  1. Log into your list settings (click here for instructions on logging in)
  2. Scroll to the options at the bottom. Under the “Set Digest Mode” option, select MIME or Plain Text
  3. Scroll to the bottom and hit the “Submit My Changes” button when you are done

Getting a Copy your Email to a List▸


  1. Log into your list settings (click here for instructions on logging in)
  2. Scroll down to the “Receive your own posts to the list” Section
  3. Select “Yes or “No” from the options on the left
  4. Click on the image to view full size
  5. Scroll to the bottom and hit the “Submit My Changes” button when you are done

Conceal Yourself From Subscribers List▸


  1. Log into your list settings (click here for instructions on logging in)
  2. Scroll down to the “Conceal yourself from subscriber list” Section
  3. Select “Yes or “No” from the options on the left
  4. Click on the image to view full size
  5. Scroll to the bottom and hit the “Submit My Changes” button when you are done


More Links:

User's Guide

Quick Reference Guide

List Settings

  1. Go to http://lists.oregonstate.edu
  2. Enter the name of your list and then click “Go to List”
  3. Scroll to the bottom and enter your e-mail and hit the “Unsubscribe or edit options” button next to it
  4. Click on the image to view full size

  5. Enter your password in the “Password” field and click the “Log in” button
  6. Click on the image to view full size

  7. The page that comes up will be your list settings page

Active/Online Directory Changes

Employee data in the Online directory

The online directory displays your official employee directory data.  The data is displayed at http://directory.oregonstate.edu/ and on your ONID account in the OSU global email address list.  The data in your directory profile is maintained by multiple organizations.  This document provides instructions how to update each field of your employee data.

Name

Students

Students must contact the registrar to update their name.  Please the the Registrar's page on Biographical Information Change Requests for instructions

Employees

Employees may request a legal or preferred name change from their Business Center Human Resources department.  Instructions are found on the Campus Directory Profile page

Title

If the displayed title is incorrect, send an e-mail to your Business Center with your new information. If your title is not displayed, your will need to update your Banner directory profile

Department, Department Mailing Address

This data is maintained by Human Resources.  To update, send an e-mail to your Business Center with your new information.

Office Phone Number, Alternate Phone Number, Office Address

These fields are maintained by Telecom.  If they are not displayed or you need to update them, please have your telephone coordinator contact Telecom with directory udpates.

Email Address

Your Banner Preferred email address is displayed on your profile.  If the address displayed is incorrect, you will need to ensure your preferred email address is set correctly.  If your email address is not displayed, you will need to update your Banner directory profile.

 

Updating your Banner directory profile 

Log in to OSU Employee Online Services, go to the Personal Information menu, and select Directory Profile.  For the Employee Position title and Directory Email to display in the directory, ensure the box next to these fields are checked and select "Submit Changes".

Unified Accounts

What is a Unified Account?

Information on Unified ONID accounts, including configuring these emails can be found here

Configuration

What is a Unified ONID account?

Generally a Unified ONID account is the result of a single ONID account that was merged with a single Exchange account. This results in an ONID account with an Exchange mailbox. If you are looking for more information on Unified ONID accounts, talk with your department head or your department DCA.

Who has access?

Faculty and Staff are the only ones who will be able to obtain a Unified ONID account. If you are interested in obtaining a Unified ONID account, please talk with your department head, or your department IT group.

If you have already been informed of the unification process, go ahead and check out these steps to prepare your account for unification. 

Unified Setup Information

For help setting up an Unified Account, select the mail client you use from the below list.

Mobile Devices▸

Android▸


  1. From the Home screen, press the Menu button.
  2. Select Settings.
  3. Select Accounts & Sync.
  4. Select the Add account button.
  5. Select Exchange ActiveSync (your device might instead say Corporate, ActiveSync, Microsoft Exchange, or Exchange) android unified email set up add account page
  6. Set up the account:
    1. Enter your primary Exchange email address (first.last@oregonstate.edu)
    2. Enter your Exchange password
    3. Select Next Android unified email setup 1
  7. You may see a screen that prompts you to enter information on domains. If you do not see it, skip to step about desired sync settings. If you do see it, proceed to the next step.
    1. Enter your username as username@oregonstate.edu.
    2. Enter a mail server of exmail.oregonstate.edu.
    3. Select Secure or SSL for security options.
    4. Select Next. Android unified email setup server information
  8. You may see a screen that asks you to select your desired sync settings and push options. After you select them, select Next.
  9. You may see a screen that asks you to name the account (e.g. you could type "OSU Email").
  10. Select Finish setup or Done.
  11. If you receive a "Remote Security Administration" warning, or a warning that "Your Exchange server requires that you enable security to continue synchronizing," select OK to accept. You may also need to select Activate on the "Activate Device Administrator" screen.

Android - Delete Existing Account

If your existing android account does not allow you to edit your username, you will need to delete and re add your account with the correct credentials. To delete the account follow the directions below.

  1. Open the main menu and select Settings
  2. Find the account you wish to delete under Accounts and select it
  3. Select the account Settings Deleting an android account settings
  4. Choose Delete Account in the upper right hand corner Deleting and android account 2
  5. Select the account you wish to delete on the left
  6. Select Delete in the upper right hand corner Deleting an android account 3
  7. Confirm that you wish to delete this account

Your account has now been deleted from your device. Use the instructions above to re add your account with the correct credentials.


iPhone/iPad▸


  1. Open Settings.
  2. Select Mail, Contacts, Calendars, then select Add Account near the top of the right-hand column.
  3. Select Exchange.
  4. On the account setup window, enter the following for each field:
    1. Email: Enter in your Exchange email address (FirstName.LastName@oregonstate.edu).
    2. Password: Enter the password for the account being configured.
    3. Description: Give the account any name you'd like, such as Exchange. iPhone exchange mail setup screen 1
  5. Select Next.
  6. Enter the following information (Email, Server, and Description should have auto-filled with the previously supplied information):
    1. Server: exmail.oregonstate.edu
    2. Domain: Leave Blank
    3. Username: ONIDUsername@oregonstate.eduiOS unified mail setup shot 2
  7. Password: Enter the password for your account.
  8. Select Done/Next.
  9. You'll be directed to the enabled account applications page. Choose what you'd like enabled.
  10. Select Save.

iOS – existing setup changes

  1. Open Settings.
  2. Select Mail, Contacts, Calendars, then select the entry for your OSU Exchange email.
  3. Select Account at the top of the screen
  4. On the account setup window, update the following fields:
    1. Domain: [delete any value that exists]
    2. Username: username@oregonstate.edu
  5. Select Done.

iOS - Deleting an Existing Profile

If you added you exchange account as a managed profile, you will need to delete this profile before adding your new profile with the correct credentials.

  1. Go to Settings
  2. Select General
  3. Select the profile you wish to delete
  4. Select Delete Profile
  5. Confirm that you wish to delete the profile

Windows▸

Outlook 2010▸


Set Up an Exchange Connection Automatically (Unified ONID)

An Exchange connection is the preferred method, as it provides the most features and easiest access to your e-mail. These instructions walk you through the automatic Outlook setup, which is the easiest way to set up your email.

Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

If you are opening outlook for the first time, an account setup wizard will walk you through the process.

  1. Open Outlook 2010.
  2. On the "Microsoft Outlook 2010 Startup" page, click next.
    • Note: If this page doesn't appear, you can get to it by clicking on "File", then clicking the "Add Account" button
  3. On the screen stating "Would you like to configure an e-mail account," ensure "yes" is selected.
  4. If you are logged in to the computer with your CN account, your name and e-mail address will be automatically filled in to the proper fields. If it is not filled in automatically, just type your Name, email address, and password in to the required fields. Click "Next" when you are ready.Auto Account Setup Menu
  5. The next screen will ensure connections are established.
        If this finishes correctly, press "finish." Account setup completed
  6. Outlook will now retrieve your e-mail, calendar appointments and tasks.

Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.


Set Up an Exchange Connection Manually (Unified ONID)

Use this method if the automatic steps above don't work for you.

Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

  1.  
    1. Open Outlook 2010.
    2. Click File then click Account Settings and Account Settings again.
    3. Click the New button on this page.
    4. Click the Manually Configure Server Settings option, then click Next
    5. Select the Microsoft Exchange or Compatible Service option, then click Next
    6. On the next page, type exmail.oregonstate.edu in the Server box
    7. Type your username in the User name box, and click Check Name
    8. If a box opensasking for your username and password, put your full username@oregonstate.edu email in the User Name box. Enter your email password in the Password box. Image of manual outlook settings

 

  1.  
    1. Select your name on the list of entries that come up (Should be the top result, do not select ONID).

 

  1.  
    1. Click OK. The User Name box should then be filled in with your last and first name
    2. Click the More Settings button
    3. Click the Connection tab
    4. Under the Outlook Anywhere section, check the box next to Connect to Microsoft Exchange using HTTP
    5. Click on the Exchange Proxy Settings button
    6. A separate settings box should open, fill in the following information:
      • Under the Use this URL to connect to my proxy server section, type exmail.oregonstate.edu
      • Check the box next to Connect using SSL only
      • Check the box next to Only connect to proxy servers that have this principal name and enter msstd:exmail.oregonstate.edu in the box
      • Check the box next to On slow networks, connect using HTTP first
      • Under the Proxy authentication settings section, change the dropdown menu to NTLM Authentication
      • Click the OK button

  1. Click the Apply button, then click OK
  2. Click the Next button
  3. Click the Finish button
  4. A password popup box may open. Enter your email password and check the Remember my password box if you don't want it to ask you each time you open Outlook.

Outlook should then be set up, and you will be able to access your email on or off campus.

Note: This setup method also enables "Outlook Anywhere" by default, which allows you to access your email from off campus without using VPN. However, if you use outlook .pst files on another machine (such as a work machine), VPN is required to access those files.


Set up an IMAP connection to the OSU Email Server (Unified ONID)

This method is not recommended because it offers reduced functionality and security compared to an Exchange setup (see directions above). You should only setup with this method if you have trouble setting up your email to connect with Exchange. To setup an IMAP connection:

  1. Open Outlook 2010.
  2. Click File, then Account Settings, then Account Settings again.
  3. Click New to add a new account
  4. Check the box at the bottom that says Manually configure server settings or additional server types and click Next
  5. Select Internet E-mail and click Next
  6. Under the User Information section:
    • Enter your full name in the Your name: box
    • Enter your full first.last@oregonstate.edu e-mail address in the E-mail Address: box
  7. Under the Server Informationsection:
    • Select IMAP from the Account Type dropdown menu
    • Incoming mail server (IMAP): exmail.oregonstate.edu
    • Outgoing mail server (SMTP): mail.oregonstate.edu
  8. Under the Logon Informationsection:
    • Enter your full username@oregonstate.edu e-mail address in the User name: box
    • Enter your email password in the Password: box
  9. Click the More Settings... button
  10. Click the Outgoing Server tab
  11. Check the "My outgoing server (SMTP) requires authentication" box
  12. Click the Advanced tab
  13. Ensure the INCOMING Server (IMAP) is 993.
  14. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
  15. Ensure the OUTGOING server (SMTP) is 587.
  16. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
  17. Click "Ok".
  18. Click on "Next" and then "Finish".
  19. You should now have access to your email. Don't forget to click on "Send/Receive" to update your inbox and send email.

Thunderbird▸


PLEASE NOTE:

These instructions were tested in Thunderbird version 24.1.1 and may differ for other versions. Additionally, the full version of Outlook and/or Outlook Web Access are recommended over Thunderbird for users who prefer to have built-in functionality for calendaring, folder management, and access to the global address book.

Follow the instructions below to set up Thunderbird to receive your OSU Exchange email.

  1. Open Thunderbird
  2. Go to Options and click on Account Settings
  3. Under Account Actions on the bottom-left, select 'Add Mail Account'
  4. Fill in the Name field (This part is just a matter of personal preference)
  5. Enter in your first.last@oregonstate.edu into the Email field and type in your password below.
  6. Click on the 'Continue' Button on the bottom-right and Thunderbird will attempt to automatically detect your server settings. This process usually fails so you may need to enter the following information manually:
    • Incoming settings:
      • Select IMAP from the dropdown menu
      • Type exmail.oregonstate.edu in the server hostname box
      • Select 993 from the Port dropdown menu
      • Select SSL/TLS from the SSL dropdown menu
      • Select Normal Password from the Authentication dropdown menu
    • Outgoing settings:
      • Type mail.oregonstate.edu in the server hostname box
      • Select 587 from the Port dropdown menu
      • Select STARTTLS from the SSL dropdown menu
      • Select Normal Password from the Authentication dropdown menu
    • Username field:
      • Enter your full username@oregonstate.edu email address
  7. Once finished, all of the settings should look like this:Mail Account Setup
  8. Now click the Advanced Config button. This will open up the Thunderbird settings window shown below:Thunderbird Main Settings
  9. Select the Outgoing Server option from the left-hand menu
  10. Make sure the outgoing server you just created (will be called mail.oregonstate.edu) is set to default and selected
  11. Click the Edit button
  12. Remove everything in the User Name field and put in your ONID user name instead:Domain Removal
  13. Click OK when you are finished, then OK again to close the main settings window
    • Note: When you attempt to send your first email message, Thunderbird will prompt you for your ONID password. Enter that in and you should be good to go.

It may take a while for Thunderbird to download your mail if you have a large mailbox or slower network connection. If your mail doesn't appear at first, give it some time to catch up. After a few minutes your mailbox should load.


Mac OS X▸

Mac Mail▸


PLEASE NOTE:

The instructions below assume the user has Mac Mail 5 or higher. If you have a version that is earlier than 5, the following instructions may not work for you. You can check the version you have by opening Mac Mail, clicking the "Mail" menu, then clicking "About Mail".

Set Up a Unified Account Connection in Mail for Mac (Unified ONID)

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

  1. Open Mail.
  2. Once open, click the "Mail" menu, then click "Preferences"
  3. Click on the "Accounts" tab at the top
  4. Click the "+" symbol in the lower left-hand corner to add a new account
  5. Fill in your full name, email address, and password, then click "Continue"
  6. Mac Mail should find your exchange account, and do the rest of the setup for you, and will start downloading your mail, contacts and calendars
    • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

 

By default, Mac mail will connect to directory.oregonstate.edu for your email address book. If you would like to change this to something else, you can follow the steps below:

  1. Click the "Mail" menu, then click "Preferences"
  2. Click the "Composing" tab
  3. Under the "Addressing" section, click the "Configure LDAP" button
  4. Highlight the current OSU Online Directory entry, and click the "Edit" button
  5. Clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
  6. Click "Save", and then "Done" and you should be able to access contacts in the GAL.

Set up an IMAP connection to the Exchange server (Unified ONID)

If you cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure Mac Mail:

  1. Open Mac Mail 5.
  2. Once open, click the "Mail" menu, then click "Preferences"
  3. Click on the "Accounts" tab at the top
  4. Click the "+" symbol in the lower left-hand corner, and select the "Add Another Account" option
  5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type your full username@oregonstate.edu email address
  8. Select "IMAP" from the Type dropdown menu
     
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. If present, check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section 
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. If present, check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail

Outlook 2011▸


Set Up an Exchange Connection in Outlook 2011 for Mac (Unified ONID)

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

  1. Open Outlook 2011.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange" option
  5. Fill in your full email address at the top, then select "User Name and Password" in the Method dropdown menu
  6. Fill in your username@oregonstate.edu in the "User Name" section 
  7. Fill in your password in the password box
  8. Click "Add Account" and it will start downloading your mail, contacts and calendars
    • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

 

If you would like to configure a directory service (so you can access an OSU Global Address List), please take the following steps:

  1. Click the "Outlook" menu, then click "Preferences"
  2. Under the "Personal Settings" area, click on "Accounts"
  3. Select your OSU Exchange account from the list on the left and click the "Advanced" button in the lower-right
  4. Under the "Directory Service" section, clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
  5. Click "OK" and you should be able to access contacts in the GAL.

Set up an IMAP connection to the Exchange server (Unified ONID)

If you are off campus and cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure outlook:

  1. Open Outlook 2011 .
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "E-Mail" option
  5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type in your username@oregonstate.edu
  8. Select "IMAP" from the Type dropdown menu
     
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. Check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section 
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail

Outlook 2016▸


Set Up an Exchange Connection in Outlook 2016 for Mac (Unified ONID)

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

  1. Open Outlook 2016.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange or Office 365" option
     
  5. Fill in your full first.last@oregonstate.edu email address at the top, then select "User Name and Password" in the Method dropdown menu
  6. Fill in your full username@oregonstate.edu in the "User Name" section 
  7. Fill in your password in the password box
  8. Click "Add Account" and it will start downloading your mail, contacts and calendars
    • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

       

If you would like to configure a directory service (so you can access an OSU Global Address List), please take the following steps:

  1. Click the "Outlook" menu, then click "Preferences"
  2. Under the "Personal Settings" area, click on "Accounts"
  3. Select your OSU Exchange account from the list on the left and click the "Advanced" button in the lower-right
  4. Under the "Directory Service" section, clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
  5. Click "OK" and you should be able to access contacts in the GAL.

Set up an IMAP connection to the Exchange server (Unified ONID)

If you are off campus and cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure outlook:

  1. Open Outlook 2016.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "Other E-mail" option
     
  5. Type your full first.last@oregonstate.edu Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type your full username@oregonstate.edu
  8. Select "IMAP" from the Type dropdown menu
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. Check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail

Thunderbird▸


PLEASE NOTE:

These instructions were tested in Thunderbird version 24.1.1 and may differ for other versions. Additionally, the full version of Outlook and/or Outlook Web Access are recommended over Thunderbird for users who prefer to have built-in functionality for calendaring, folder management, and access to the global address book.

Follow the instructions below to set up Thunderbird to receive your OSU Exchange email.

  1. Open Thunderbird
  2. Go to Options and click on Account Settings
  3. Under Account Actions on the bottom-left, select 'Add Mail Account'
  4. Fill in the Name field (This part is just a matter of personal preference)
  5. Enter in your first.last@oregonstate.edu into the Email field and type in your password below.
  6. Click on the 'Continue' Button on the bottom-right and Thunderbird will attempt to automatically detect your server settings. This process usually fails so you may need to enter the following information manually:
    • Incoming settings:
      • Select IMAP from the dropdown menu
      • Type exmail.oregonstate.edu in the server hostname box
      • Select 993 from the Port dropdown menu
      • Select SSL/TLS from the SSL dropdown menu
      • Select Normal Password from the Authentication dropdown menu
    • Outgoing settings:
      • Type mail.oregonstate.edu in the server hostname box
      • Select 587 from the Port dropdown menu
      • Select STARTTLS from the SSL dropdown menu
      • Select Normal Password from the Authentication dropdown menu
    • Username field:
      • Enter your full username@oregonstate.edu email address
  7. Once finished, all of the settings should look like this:Mail Account Setup
  8. Now click the Advanced Config button. This will open up the Thunderbird settings window shown below:Thunderbird Main Settings
  9. Select the Outgoing Server option from the left-hand menu
  10. Make sure the outgoing server you just created (will be called mail.oregonstate.edu) is set to default and selected
  11. Click the Edit button
  12. Remove everything in the User Name field and put in your ONID user name instead:Domain Removal
  13. Click OK when you are finished, then OK again to close the main settings window
    • Note: When you attempt to send your first email message, Thunderbird will prompt you for your ONID password. Enter that in and you should be good to go.

It may take a while for Thunderbird to download your mail if you have a large mailbox or slower network connection. If your mail doesn't appear at first, give it some time to catch up. After a few minutes your mailbox should load.


Preparing for Unification

Preparing Your Account For Unification

Please do the following things in preparation for unification of your accounts

  1. Password
    1. If your ONID password is not the same as the password for your CN or departmental (Science, ENGR, etc) domain account, please change one of them so they both match
      1. ONID Password Change Instructions
      2. Domain Password Change Instructions
  2. Windows Users
    1. Log out of your computer when you leave for the day
  3. CN Lite Users
    1. If you use CN Lite, log out when you're done for the day.  Don't just close the window, go to the Start menu and choose Log Off

 

After Your Accounts are Unified:

  1. Mobile Devices
    1. Configure email and calendar settings on your device and ensure the username is set to username@oregonstate.edu. Instructions for configuration can be found on helpdocs
    2. Update passwords if you changed them in preparation for unification.
  2. Computer
    1. Windows (including CN Lite)
      1. Login to your computer using username@oregonstate.edu as the username.
        1. If you are using Windows 7, you'll need to click the "Change User" button at the login screen
      2. Continue to login with this user name in the future
      3. If you have trouble logging in the day after unfication, try shutting down your computer and restarting it.
    2. Apple
      1. Check your keychain and change the credentials for anything that is saved as domain\username to username@oregonstate.edu
  3. ONID alternate contact information and email forwarding
    1. Go to the ONID website (http://onid.oregonstate.edu) and click Login to ONID
    2. Click Alternate Contact Info to review and set your information
      1. Do not use your @oregonstate.edu email address as the alternate contact
    3. Click Manage Mail
      1. If you do not regularly check your ONID email account, it is strongly recommended that you forward it to your primary email account.
        1. Enter or change your email address that you wish to forward to under "Mail Forwarding"
        2. Click the "Set Mail Forwarding" button
  4. Directory Information
    1. Go to the OSU Online Directory (http://directory.oregonstate.edu) and review your entry. The data displayed in the directory is the same information that will be available on you entry in the OSU email address book.
      1. Name
        1. If this is not how you would like your name displayed, you can set a preferred name with Human Resources by following the instructions for Preferred Name (Nickname) Changes
      2. All other fields
        1. Follow the instructions for ONID Directory Changes

Backing up Office 365 OneDrive - Windows

The information in this helpdoc is relevant to username changes and account unification.

To resynchronize your OneDrive folder after a username change in Office 365, use the following steps:

1. In the system tray in Windows, right click on the OneDrive cloud icon

office365 onedrive resync step 1

2. Select "Stop syncing a folder"

Office365 onedrive resyncing step 2

 

3. Select the folder(s) that contain your OneDrive content.  Confirm that you wish to stop syncing the folder(s)

If your username change is complete, use the following steps to reactivate your OneDrive sync

1. In the system tray on windows, right click on the OneDrive cloud icon and select "Sync a new library"

office365 onedrive resyncing step 3

 

2. On the Ready to Sync screen, Select "Change"

Office365 onedrive resyncing step 4

 

3. Navigate to and select your previously synced OneDrive folder and click "OK"

Office365 onedrive resyncing step 5

 

4. Click "Sync Now".  Your files will begin syncing again and will be synchornized once more between OneDrive and you Windows computer

Email

Email Configurations

Email configuration settings can be found here:

ONID
Exchange
Unified
Listserv

Helpdesks for Students, Faculty & Staff

For more information about what services the helpdesk provide please click on the name to be taken to their website.

 

For a full list of IT support contacts by department, please see:  DCA List

If you are not sure which helpdesk you need to contact, please contact the IS Service Desk for assistance.