The OSU Network ID (ONID) is the basic network account provided to everyone associated with the university. When you sign up for your ONID account, your ONID email account is also created. Your ONID email account will be in the format:
Your username is provided at the end of the ONID sign up process. For more information about your ONID account click on the ONID category in the help topics menu.
Note: We have limited support for phone email clients and while most people successfully get email following our instructions, we cannot guarantee they will work with your ONID email account, due to the many differences in software and features across many different phones that are sold today.
Please visit our ONID FAQ under the FAQ menu option.
There are two options for configuring your mail client. You can either look through our supported list of programs or you can use our server connection settings and configure the client appropriately.
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Mobile Devices |
Windows |
Mac |
Linux / Unix |
If your settings are not listed above, the following settings can be used in your mail client. See the appropriate help documentation for your mail client to find out how to enter this information.
If you see an option asking if you want to use TLS, it is recommended that you choose that option.
Please note that you may be prompted for a username and password when sending mail. The username and password are your ONID username and password. Many mail clients allow you to save these credentials so you are not prompted for them every time you send mail. Additionally, note that if you change your ONID password, you will be asked to re-enter your credentials.
To set up Outlook 2011 for use with your ONID e-mail account, please take the following steps:

Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.
To search for people, click on the Contacts Search icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the drop-down list. Type the name of the person you would like to look up in the Search field.
To set up Entourage 2008 for use with your ONID e-mail account, please take the following steps:
Entourage is now configured to check your mail!
To search for an email address, click on the Address Book icon. Select Directory Services from the left menu, then select OSU Online Directory. In the top right search box, enter a name or email address and press enter. Entourage will also search the directory automatically when you type a name in the To: address when you are composing a new message.
Searches work best when you use only a person's last name, or use the format "lastname, firstname".
To set up mac OSX Mail for use with your ONID e-mail account, please take the following steps:




OS X Mail Client is now configured to check your mail!
To search for an email address while composing a new message, type the name of the person you are searching for in the To: field. It will auto complete the address and give you other matches for that name.
Searches work best when you use only a person's last name, or use the format "lastname, firstname".
If you would like to get your ONID email on your Android device, please follow the instructions below. Your directions may vary as different manufacturers have different Android OS builds.
Depending on your device manufacturer (HTC, Motorola, etc.), you may need either a valid Wi-Fi signal or a data connection (4G, 3G, Edge, etc.) before you attempt to set up your account. You may wish to check with the hardware vendor to see which is required for setup.
You are done!
Your phone should now receive emails from your ONID account. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.
Note: On some android phones, the default mail client sometimes doesn't work with ONID email. An alternative is to install K-9 Mail (Play Store Link) from the Android Marketplace and add an account using the same settings mentioned above.
A PDF instruction sheet is available here.
*Cisco VPN is available for Android 2.1 and above
You can use this utility here to set it up automatically. Just navigate to this page on your device and download the file provided below. (ONID.Mobileconfig)
Make sure you have an active wireless network connection before following these steps.

Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes).
To read your ONID email, click on Mail from the iPod toolbar.
There are two options available when setting up ONID email on your Blackberry:
In most cases, following these steps should result in a properly configured email integration.
Your ONID email should then start to sync with your Blackberry device
Due to the variety of Blackberry devices, ONID setup may vary. These instructions may not work for all Blackberry devices.
To set up Outlook 2010 for use with your ONID e-mail account, please take the following steps:



To search for people, click on the Address Book icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the Address Book drop-down list. Type the name of the person you would like to look up in the Search field.
To set up Outlook 2007 for use with your ONID e-mail account, please take the following steps:


To search for people, click on the Address Book icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the Address Book drop-down list. Type the name of the person you would like to look up in the Search field.
The instructions below assume the user has the latest service pack installed for Office 2003 (Service Pack 3). If you do not have the latest service pack (or are not sure), you can download service pack 3 for free from Microsoft's webste, or you can install it through Windows Updates.
To set up Outlook 2003 for use with your ONID e-mail account, please take the following steps:
Outlook should then start downloading your email. If a login box appears, you can enter your ONID username and password in, then check the Remember Password box so it doesn't ask you again. To set up Outlook to use the OSU Online Directory, so you can search for users in the OSU address book, please read the instructions below:
To search for people, click on the Address Book icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the Show Names from the: drop-down list. Type the name of the person you would like to look up in the Type Name or Select from List: box.
To set up Outlook Express for use with your ONID e-mail account, please take the following steps:
Outlook Express is now configured and should begin downloading your mail. To set up Outlook to use the OSU Online Directory, so you can search for users in the OSU address book, please read the instructions below:
While composing a new message, click on the To: button to open the Select Recipients window. Click on the Find... button to open the Find People window. Select directory.oregonstate.edu from the Look in drop-down list. Enter a name or email address, then click the Find Now button to search. Select the correct person and click the To: -> button to add them to your new message.
Windows Mail is now configured to check your mail!
___________________________________________________________________________________
While composing a new message, click on the To: button to open the Select Recipients window. Click on the Find... button to open the Find People window. Select directory.oregonstate.edu from the Look in drop-down list. Enter a name or email address, then click the Find Now button to search. Select the correct person and click the To: -> button to add them to your new message.
These instructions were tested with Evolution versions 2.32 and 3.02.
Evolution is now configured to check your mail!
_________________________________________________________________________________
These instructions were tested with Evolution versions 2.32 and 3.02.

Pine was developed by the University of Washington specifically to provide user access to electronic mail without complication. Pine was originally based on ELM but has evolved into a completely different program. Although we describe many of Pine's functions below, Pine is quite easy and natural to use, and is used daily by thousands of users at the University of Washington and elsewhere around the world. You may find that exploring it on your own and reading Pine's built-in help messages is the most enjoyable way to learn its features (and the most comprehensive).
For more help on getting connected to shell.onid.oregonstate.edu, please refer here.
Conventions Used In This Document
Commands you are instructed to type are shown in bold:
cd mail
Keys to press are shown surrounded by angle brackets: <RETURN> or <ALT>
Within Pine, menu function letters preceded by a caret (^) signify a control character. For example, "^G" means <CONTROL><G>, which means press and hold the <CONTROL> key, then press the <G> key and then release both keys.
For more help on getting connected to shell.onid.oregonstate.edu, please refer to: /och_helpdocs/onid/using-onid/shell
Using an SSH? program, open a connection to shell.onid.oregonstate.edu. When prompted, enter your ONID username and password to login.
After typing in your correct login and password you will be at the UNIX prompt. To run the Pine program type:
pine
Then press the <RETURN> key and you will enter into the main menu of the Pine mail program:
Within Pine, each menu function is preceded by its one-letter command, usually shown highlighted in reverse video at the bottom of the screen. For example, entering a <?> will display help information, or entering a <Q> command will cause Pine to exit.
You can press <M> within most screens in Pine in order to return to this Main screen
When people begin using e-mail they often find the addressing system confusing. E-mail addresses are very similar to postal mail addresses. Both postal and e-mail addresses utilize a hierarchical addressing system; the information goes from very specific to very general. Here are some examples of e-mail addresses:
george@cac.washington.edu
coyotew@onid.orst.edu
molly@microsoft.com
A breakdown of an e-mail address is as follows:
george (user name or ID)
@ (this user is located at)
cac (a particular department)
washington (Washington campus network)
edu (education domain on the Internet)
Each element of information is separated by a period. The first element is the most specific. The @ symbol separates the user portion from the machine which holds this account. It is important to note that each part of the address is equally important. If any piece of the address is missing, your message cannot be delivered.
To originate a message, choose COMPOSE <C> from the Pine main menu. The following screen will appear:

First you must enter the email addresses of the recipients of the message. Email addresses must be typed exactly without mistakes or the message will not reach its recipient(s). Undeliverable mail will usually be returned to you, or "bounced" but that is not guaranteed.
The To: line is where you specify the primary recipients of the message (you can specify more than one recipient if you separate the addresses with commas). On the Cc: or "carbon copy" line you can specify additional recipients (if any) who will receive a copy of the message.
The Attchmnt: or attachment line allows you to specify files that can be "attached" to your message, such as a word processing document or spreadsheet.
After entering the subject of the message, you may begin to type the body of the message. While typing, Pine will "word wrap" the text; that is, you need not press <RETURN> or <ENTER> at the end of each line. If you make a typographical error, you can (if necessary) position the cursor using the arrow keys and use the <BACKSPACE> or <DELETE> key. You can also use the Cut Line command <CONTROL><K> to delete the entire line on which the cursor is positioned. A complete description of the editing capabilities is displayed by the Get Help command <CONTROL><G>.
Other commands you may find useful when entering a message include a spell checker, To Spell <CONTROL><T>, and a paragraph justifier, Justify <CONTROL><J>. If you wish to read the text of the message in from a file, or perhaps you transferred some data that you'd like to read in and include in the message, use the Read File command <CONTROL><R>.
If you decide you don't want to send your message any time during the editing process, you can either Cancel the message <CONTROL><C>, or Postpone it for later use <CONTROL><O>. If a message is postponed, Pine will ask you if you want to continue your postponed message the next time you compose a message.
When you have completed entering and editing your message, use the Send command <CONTROL><X>. Pine will ask you to confirm that you wish to send the message. If you answer yes, Pine sends the message and displays the main menu. If you answer no, Pine returns you to the editor.
The fact that Pine sends your message without presenting you with an error message does not mean your message was delivered or was addressed correctly. When Pine sends a message, it hands the message over to a mail delivery program that performs the actual transmission of the message. If the mail delivery program cannot deliver the message, it usually returns a copy of the message to you (often called a "bounced message") with a brief explanation as to the cause. Under certain circumstances, it can take several days for a message to be bounced, although in most cases it is returned within a few minutes if there is a problem. If you cannot understand why a particular message has bounced, contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu and they will try to determine the cause. By far the most common cause is a faulty address.
To view email messages you've received, choose the FOLDER INDEX command <I> from the main menu. A screen similar to the following will appear:

The first line of the screen displays the name of the mail folder you are reading, how many messages are present in the folder, and the number of the current message.
A mail folder is the computer equivalent of a file folder where you store messages. You can sort and separate your mail into different folders by topic or however you choose to organize messages. The folder that Pine reads when it is started is the Inbox folder and is where incoming messages are located.
The current message is the message you are selecting to view, reply to, forward, save, or delete, and is highlighted in reverse video in the index. You can change the current message selection by choosing the Next Msg or the next message command <N> and the Prev Msg or previous message command <P>. You can also use the up-arrow and down-arrow keys to move the selection.
For each message listed in the index, the following information appears:

Select the message you wish to read as above, then press the <RETURN> or <ENTER> key or choose the View Mail command <V>. The message is then displayed as shown below:

At this point you can choose to reply to <R>, delete <D> or save <S> this message (see below).
If you choose the Reply <R> command, Pine asks whether you wish to include the text of the original message in the reply. Pine tries its best to enter the proper return address in the To: field, but you should verify that the address lines are correct before sending the message.
To delete a message, choose the Delete command <D>. If you subsequently change your mind, the message can be "undeleted" any time before you quit from Pine using the Undelete command <U>. The message is not actually deleted from the inbox until you quit from Pine and instruct Pine to "expunge" messages from the inbox when asked. If you delete a message and there are additional messages in the current mail folder, Pine automatically views the next message.
If you choose to retain a message after viewing it, you should not leave it in your inbox. It is a good idea to save the message in a folder where the name signifies the topic or sender. This makes it convenient to find the message again or download related messages to a personal computer for indefinite storage. After choosing the Save command <S>, Pine will ask for the name of the folder into which to save the message:
SAVE Msg #1 to folder in <Mail> [saved-messages] :
^G Help ^T To Fldrs
^C Cancel Ret Accept
You can choose the default folder, saved-messages, by pressing the <RETURN> or <ENTER> keys or specify any folder name you wish (alphanumeric characters only, no spaces or tabs). If the named folder doesn't exist, Pine will ask you to confirm that you wish to create it. If you choose To Folders <^T>, Pine presents you with a menu of your folder names from which you can select by moving the cursor.
As was explained above, you can create mail folders and store messages in them. The FOLDER LIST command <L> from the main menu allows you to switch the current folder you are viewing to any of the mail folders that you have created.
You will first see the COLLECTION LIST. Press <RETURN> or <ENTER> to select Mail.

Next, you will see the FOLDER LIST.

To view mail in a listed folder, highlight it so that it shows in reverse video by selecting the folder name with the arrow keys, then press <RETURN> or <ENTER> or choose the [View Fldr] command <>>. Pine opens that folder and places you in the mail index.
Pine allows you to maintain an address book of recipients to whom you frequently send e-mail. To use it, choose the ADDRESS BOOK command <A> from the main menu. You will then see the ADDRESS BOOK LIST. Choose the personal address book, .addressbook, by pressing <RETURN> or <ENTER>.

The Personal AddressBook will look something like this:
For each recipient listed in the address book there are three pieces of information stored:
Use the Add command <@> to add additional entries to the address book.
There are two alternative ways to obtain a hard copy printout of a message if you have your own printer. One method is to Export <E> the message to a file, transfer the file to your own computer, and then use the local printer and printing method you normally use on your system. (For help transferring files, please contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu.)
The other method is to print to the printer connected to your computer, choose "attached-to-ansi" under "Printer attached to IBM PC or compatible, Macintosh."
To print a message while viewing it, simply press the Print command <%>.
When you have finished using Pine, always Quit from Pine <Q> and issue the "logout" command to log you off the server and close the connection.
Most computer terminals do not display underlined or italicized characters, which are commonly used to provide emphasis in handwriting. So, if you want to emphasize something, use all-capital letters for what you REALLY want to emphasize. Other ways to emphasize a word is to put asterisks, or other special characters at the beginning and end of the word or phrase, like *this*, or like _this_ or >even< like that!
Never forget the person to whom you are sending the mail is another human being, with feelings and beliefs that may be very different from yours! This can be easy to forget when you are sitting at a computer terminal, writing a mail message to a person you might never have met in real life.
In face to face conversation, there are many subtle cues provided by body language and intonation that let us know how what we are saying is affecting the other person. These cues are completely absent when using e-mail, so strive to be concise, clear and polite in your own writing and flexible in your interpretation of other people's mail.
Finally, before sending off your e-mail message:
__________________________________________________________________________________________
Pine on shell.onid.oregonstate.edu is already configured to use the OSU Online Directory. Follow these steps to use the OSU Online Directory:
If you need to modify your Sieve email filters by hand rather than using the tools on the ONID web site, see the instructions below.
ONID email filtering rules use the Sieve language, which was designed specifically for email filtering. The Sieve language is formally defined in RFC 3028. There are many example Sieve filters that you can use as a starting point to learning the Sieve language. You can also look at the rules created by the tools on the ONID web site.
To begin, you'll need to SSH? to shell.onid.oregonstate.edu. Then execute sieveshell, specify the ONID mail server, and authenticate with your ONID password:
username@shell:~$ sieveshell imap.onid.oregonstate.edu connecting to imap.onid.oregonstate.edu Please enter your password: >
At the "> " prompt, you can type "help" to see a list of available commands:
> help
Usage:
sieveshell [-u username] [-a authname] [-r realm] <server>
help - this screen
list - list scripts on server
put <filename> [<target name>]
- upload script to server
get <name> [<filename>]
- get script. if no filename display to stdout
delete <name> - delete script.
activate <name> - set a script as the active script
deactivate - deactivate all scripts
quit - quit
Use the "list" command to view the Sieve scripts you have stored on the server, as well as which script is active.
> list onid-web <- active script
To save a script out into a file so that you can edit it, use the "get" command.
> get onid-web sieve.txt
After you have edited sieve.txt, use the "put" command to upload it.
> put sieve.txt onid-web
Note: If your Sieve script had errors in it, sieveshell will tell you the errors and not allow you upload the script.
The final step is marking your script as active, using the "activate" command.
> activate onid-web
Use the "quit" command to exit sieveshell when you are finished making changes.
With only one exception (see below), every course at OSU now has its own Exchange? e-mail address. These class addresses are actually e-mail ‘groups’ and contain the ONID e-mail address of every student in the course. An instructor can quickly and easily contact everyone currently enrolled in the class by sending an e-mail to the course address. Through a web based interface instructors can add new members to the group as well as senders of the course e-mail.
On the first day of each term the e-mail groups are automatically created from course lists in Banner. Instructors are automatically given permission to send and receive group e-mail. By default they are only allowed to do so from their ONID address. Instructors must add their non-ONID preferred campus email address as a sender and member manually (more on this later).
Note: The only exceptions to this new service are courses in the College of Business. COB has pre-existing services that already allow instructors to mail class groups. To avoid confusion and redundancy, Network Engineering has decided to exclude COB courses in this new service.
The group address is the course number and section separated by underscores. For example, course BIO 101 section 2 would have an address of BIO_101_002@oregonstate.edu.
To view what courses you can send e-mail to:
To e-mail a course group send a regular e-mail to the course address. Remember that by default instructors are only able to send e-mail to the group through their ONID accounts.
A sender is able to send e-mail to the course group. This does not mean that they will be able to receive e-mail – members (receivers) are added separately. Instructor(s) listed in Banner are given automatic rights to send to the course group with their ONID account. New senders are added by their e-mail address or last name through the web interface.
Note: In order for instructors to send e-mail to the group from their non-ONID preferred campus email address the address must be added as a sender to the group. Please allow 20-30 minutes for this change to take place before sending to the group. This process must be repeated at the beginning of each term as all class groups are reset to accept only ONID addresses.
To add a sender to the course group:
A member will receive all e-mail sent to the course group. All students registered for a course have their ONID addresses automatically listed as members of the group. Conversely, any student(s) that withdraw from a class are removed from the e-mail group. Instructors also have their ONID accounts automatically added at the beginning of the term.
Teaching Assistants, additional faculty members, observers, and anyone else who wishes to receive course e-mail need to be manually added as members through the web interface. If instructors wish to receive group e-mail in their Exchange account they must add it here.
To add a member to the course group:
These course e-mail groups can also be used as a discussion board. By clicking a single button every member in the group becomes a sender; thus creating a discussion group atmosphere where each person can receive and send e-mail to everyone else in the class.
To create a discussion list environment for the group click the appropriate button in the web interface. To disable the discussion list option click the button again.
Individual e-mail groups can also be given special rights to certain departmental computer services (printing, network shares, etc). Instructors should speak with their Departmental Computer Administrator (DCA?) for more information.