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UHDS Core Values

Mission Statement

The mission of University Housing and Dining Services is to provide housing and dining environments through facilities, programs, and services that support the academic and personal success of our residential students and other OSU community members.

Strategic Goals

Goal 1: To Promote Student Development and Academic Success
Goal 2: To Foster Staff Development and Success
Goal 3: To Enhance Stewardship of Resources and Facilities
Goal 4: To Strengthen Alignment with OSU Mission and Synergy with University Partners

Customer Service Philosophy - P.R.I.D.E.

Presentation: Send a message of pride in your Presentation
Responsiveness: See interruptions as meaningful interactions
Individualized Attention: Create an opportunity for a future interaction
Developed Systems: Perform promised service dependably and accurately
Execute our Mission: Ensure we provide the #1 choice for housing and dining

Diversity Values

University Housing and Dining Services staff members foster, support, and advocate for an increasingly inclusive environment and community through understanding, enhancing, promoting, and celebrating the uniqueness of our student residents and department staff. (See UHDS Diversity Initiative)