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(Course Summary)

Difficult Conversations

Category: Professional & Organizational Effectiveness Department: Human Resources

Session Information

Registration for this session is closed.

OSU and Extension Faculty and Staff

Cost
Instructor
John Sulzmann, Center for Learning & Organizational Development
Location
Memorial Union, Room 211
Internet Based
No
Size Limit
39
Open Registration
08/27/2013
Close Registration
10/06/2013
Description
Too often we opt not to have a conversation that deep down we know really matters. We may think to ourselves, "If only I knew this conversation would turn out, then I would have it." Unfortunately there are no guarantees, and we feel safer to not have the conversation. What we don't realize is that avoiding the discussion can cost us at many levels. This program is about managing the difficult conversation and increasing the likelihood that it will be productive and have a positive outcome. Tools, techniques and conversational processes will be illustrated to increase your effectiveness when faced with a difficult conversation.

Dates & Times

Date Time Length
Oct 9th, 2013 08:30 am — 12:00 pm 3 hrs and 30 mins