skip page navigationOregon State University
OSU HomeCalendarFind SomeoneMapsSite Index

Professional Development

You are not logged in [Login]
  • View Course

Road Trip: The Art of Managing Expectations

Description

We all have expectations. When they are met, life is good; when not, we are disappointed, confused--even a little angry. Think back to your last vacation or trip to see family over the holidays. The experience, whether good or bad, had much to do with the met or unmet expectations by you or others. Likewise, the workplace runs well until expectations fall short, and then the quality of work suffers, outcomes are diminished and relationships are less than ideal. If expectations are discussed up front and understood, they can be managed so that the end result is optimum. The concept of meeting expectations will be captured through an experiential exercise working with a family vacation.

Category
Professional & Organizational Effectiveness
Department
Human Resources
Restriction
No restriction was placed on this course.
Published
Yes
Prerequisite
None.
Additional Information
None defined.

Sessions

(Session Summary)

Details [Cancelled]

  • April 23, 2014 8:30am - 11:30am
Description: Instructor:
We all have expectations. When they are met, life is good; when not, we are disappointed, confused--even a little angry. Think back to your last vacation or trip to see family over the holidays. The experience, whether good or bad, had much to do with the met or unmet expectations by you or others. Likewise, the workplace runs well until expectations fall short, and then the quality of work suffers, outcomes are diminished and relationships are less than ideal. If expectations are discussed up front and understood, they can be managed so that the end result is optimum. The concept of meeting expectations will be captured through an experiential exercise working with a family vacation. John Sulzmann, Center for Learning & Organizational Development
Location:
Memorial Union, Room 211