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Professional Development

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Delivering Exceptional Service

Description
What is the cost of mediocre service to your unit? Meeting the needs and expectations of those doing business with you is critical to your unit's overall success. Environmental factors and interpersonal skills can affect the customer relationship. Examining strengths, identifying areas for growth, and developing strategies to improve customer service will highlight this program.
Category
Professional & Organizational Effectiveness
Department
Human Resources
Restriction
OSU and Extension Faculty and Staff
Published
Yes
Prerequisite
None.
Additional Information
None defined.

Sessions