Attendance: Rebecca Sanderson, Kent Sumner, Allyson Dean, Victor Santana-Melgoza, Melissa Yamamoto, Beth Dyer, Joshua Du Chene, Lisa Hoogesteger, Pat Ketcham, Jennifer Nutefall, Eric Hansen, Jennifer Vina
- Welcome and introductions
- Welcome to all and to our guest Jennifer Nutefall from the Valley Library
- LibQual+ Survey—Valley Library
- Jennifer talked with us about the LibQual+ survey that will be launched to faculty, staff and students likely for the month of February, 2011. This is a national survey conducted by the Library about every two years. It surveys three broad areas: Library as place, Information control, and Affect of service and allows the Library to conduct a gap analysis to see where they are performing well in terms of patron expectations and where they might not be performing as well.
- LibQual is a service quality survey and helps libraries better understand user perceptions of library service quality. It also provides libraries with comparable assessment information from peer institutions.
- They will be administering the “lite” version which has 8 questions rather than 22 so the hope is that people will respond to the short survey.
- The hope is that we can collaborate and work together to help maximize response rates on surveys by not overlapping with each other.
- Assessment Council Retreat is scheduled for June 17 (Thursday) at the Adair Clubhouse – same place as last year.
- Send in your votes for salads to Rebecca by the end of the week. Electronically is fine.
- Next meeting is next week rather than April 28. Same time and place—so see you next Wednesday.
- Our Diversity Project Discussion
- Where do we go from here?
- The group discussed thoughts on how to proceed. Comments about learning included:
- Can start anyplace-our job is to provide learning experiences to help move folks through a process
- Motivational interviewing—students where they are—need to listen and ask questions that will help students discover
- Just because people have knowledge doesn’t mean that they will behave differently
- Knowledge is not enough to change behavior
- Our environment should tell a story or support a story about our diversity and expectations for behavior, knowledge, awareness, etc.
- After some discussion the group decided to use the next meeting to think about a structure that might be developed which would allow programmers and others to have a place to “hang” their educational efforts. It might look like a map or some other design. Hopefully it would allow us to look at ways in which to assess the effects of diversity education efforts in perhaps a more holistic way.
- Eric and Victor volunteered to show us the map/structure they are using which might be helpful to us as we think about how to put our learning into some sort of design.
- Next Meeting
April 21, 2010
MU Council Room