Frequently Asked Questions

How do I let you know I want to pick up my transcript in person?

Enter your name in the Other box. Do not load an address. For the Delivery Method select Standard Pick-up at Counter.

Can someone else pick-up my transcripts?

Yes. Enter the pick-up person’s name in the Other box. Do not load an address. For the Delivery Method select Standard Pick-up at Counter.

My college code isn’t listed, what do I do?

A college code is not necessary. Use the Other option on the 1^st page to enter the college name, then enter the department and address on page two to send them your transcript.

The college code is bringing up the wrong address, what do I do?

Do not finish the order.  Click the Main Menu tab at the top and start at step 5 as outlined above. Do not use a college code. Use the Other option on the 1^st page to enter the college name, then enter the department and address on page two to send them your transcript.

My home address is wrong, what do I do?

Do not finish the order. At the top click the Personal Information tab. Select Update Address(es) and Phone(s). Once you have updated your current mailing address click the Main Menu tab at the top and start at step 5 as outlined above.

Expedited delivery (USPS Express Mail/FedEx)

Contact the Registrar’s Office Transcript Clerk before placing your order.

How do I send an additional/matching form with my transcript?

If you have an additional/matching form that needs to be included with your transcript you will need to contact the Registrar’s Office Transcript Clerk before placing your order.

I attended prior to 1991 and my records are not available through online.

Complete and submit a paper transcript request form to the Office of the Registrar.