Office of the Registrar

ONID: Overview and FAQ Reference

This reference sheet provides you basic information about ONID, organized in three sections:

• Overview and General Information
• ONID FAQs
• ONID E-mail Accounts

Also see:

• ONID - OSU Network ID

---

Overview and General Information (return to top)

1. What does the acronym ONID stand for?

   ONID stands for OSU Network IDentification

2. Why was ONID set up in the first place?

   ONID merges the services previously available in two separate network systems: UCS and ORST. The merger saves IS resources and removes the confusion caused by having two separate but overlapping networks.

3. What is available via an ONID account?

   • E-mail
   • Access to Blackboard, the Residential Computer Network, and campus IS computer labs
   • Personal web pages
   • File storage (80 MB per user)

---

ONID FAQs (return to top)

• Am I eligible for an ONID account?

The following people are eligible for an ONID account:

Students

All incoming freshmen who have completed their initial registration for courses. All registered students on the Corvallis campus are eligible from the time of registration online until the end of the term. OSU-Cascades students are not eligible for ONID accounts.

Faculty and OSU Employees

All faculty, including emeriti and adjunct or courtesy faculty, are eligible for the duration of their appointment. All employees of the university, including student employees and graduate assistants, are eligible from the beginning of their employment through their last day of work.

OSU Associates

All official OSU Associates are eligible during the course of their official association with the university. For further information about the OSU Associates program, see the ID Center Website or visit the center in B094 Kerr Administration Building.

• How do I sign up for my ONID account?

You sign up for an ONID account from the ONID home page, which you can access from the OSU home page. Or, you can access the ONID home page directly.

Before you sign up:

Make sure you are eligible for an ONID account. Make sure that you know your GAP (General Access Pin). Get a piece of paper so you can write down your account info (your e-mail, web, and ftp addresses)

If you’ve done the above, you’re ready to go:

Click on the "Sign up for ONID" link on the ONID home page. Enter your OSU ID number and GAP on the screen that displays, and then click "Submit." Follow the on-screen instructions.

• What happens if I have trouble with my GAP when I am trying to sign up for ONID?

The GAP that you use to access your ONID account is the same GAP that you use for access to Online Services for registration. If you cannot sign up for ONID because of a problem with your GAP, you need to determine if your GAP is valid. If it is not, you will have to re-set your GAP.

• How can I determine if my GAP is valid?

One way to check your GAP is to log on to Online Services. If your GAP allows you to log on to Online Services (from the OSU home page), then your GAP is valid. If you cannot log on to Online Services because of an incorrect GAP, then you can also re-set your GAP from Online Services as well.

• What if my GAP is valid but I still get messages that my GAP is incorrect when I try to sigh up for ONID?

If you have changed your GAP recently, ONID will need 5–10 minutes to recognize the new GAP. If your GAP is correct, but ONID is not recognizing it, then you can call the ONID OSU Computer Helpdesk at 737-3474.

• How can I get my GAP corrected?

If you have forgotten your GAP, or if for some reason it is no longer valid, you can re-set it from the Online Services Login Page. Go to the OSU home page, click on the Online Services link, and then click on the "Forgot GAP?" button. The question that you entered the first time you changed your GAP will be displayed. By entering the correct answer and completing the re-set procedures, you can reset your GAP to your birth date and then change it to a new number (not your birth date). REMEMBER: Each time you reset your GAP to your birth date (mmddyy format), that resetting is valid only to allow you to log in and change the GAP to a number.

• What if I cannot remember the answer to the GAP re-set question, or if I cannot re-set my GAP?

If you cannot re-set your GAP with the "FORGOT GAP?" button, then contact the appropriate office.

• Students contact the Registrar's Office, 102 Kerr Administration, 541-737-4331 or 541-737-4048, to reset their GAP.
• Staff and faculty contact OSU Computer Helpdesk, 541-737-3474 or e-mail to osuhelpdesk@oregonstate.edu.
• Associates contact OSU Computer Helpdesk, 541-737-3474 or e-mail to osuhelpdesk@oregonstate.edu.

• What do I need to log in to ONID?

Once you have set up the ONID account, you will need to remember your username and your password to log in to the account. Both the username and the password are given to you when you set up the ONID account.

• What do I do if I forget my ONID password?

If you forget your ONID password, log onto the ONID home page and click on the Change Password link. There are instructions for users who have forgotten their ONID password.

• How long can I keep my ONID account?

Students

One term after you were last a registered student your account is deactivated. Two terms after you were last a registered student your account is removed. For example: If you were last registered for Spring term, then your ONID account would be deactivated Fall term and removed Winter term.

Faculty and Employees

Two months after your employee status is "terminated" your account is deactivated. One term after your account is deactivated your account is removed. For example: If you were terminated July 31, 2006, your ONID account would be deactivated on September 30, 2006 and removed Winter term 2007. You will always receive a warning e-mail before your ONID account is deactivated.

• Who are useful contacts for ONID problems?

• Support e-mail: osuhelpdesk@oregonstate.edu
• Support website: http://tss.oregonstate.edu/consulting/
• Support phone: 541-737-3474

---

ONID E-mail Accounts (to top)

1. What is the significance of my ONID e-mail account?

   A student's ONID account is the official student OSU e-mail account. It is the account used for all OSU-related (academic and administrative) e-mail. Previous students with ONID accounts have had the ONID e-mail address "rolled" into Banner (OSU student information system) as the one and only official e-mail account. When a new student activates an ONID account, the ONID e-mail address is automatically moved into Banner as the official student e-mail account.

2. Can I change my official e-mail from ONID to a personal e-mail account?

   No. The ONID e-mail account remains as the official OSU e-mail account for every student. However, students can have their ONID e-mail forwarded to another personal e-mail account. To forward your ONID e-mail to another personal account, first login to ONID. From the Login page, click on the Change E-mail Forward link, and complete the procedure explained on the Change E-mail Forward page.

3. Where can I find more information about ONID e-mail?

   The ONID E-mail Frequently Asked Questions link on the ONID home page has more information about ONID e-mail, spam mail and what to do if you receive spam, and other information.