Meet the Staff

University Ombuds

Sue Theiss, MA, is the University Ombuds.  She served as a volunteer Ombudsperson at the University of Arizona for eight years while employed as the Department Administrator for Family and Community Medicine.  She co-chaired Arizona’s Ombuds program before becoming the University of Arkansas’ first Ombudsperson, where she served for over nine years. She holds degrees in Business Administration and Communication, is a professional mediator, and serves as a mentor for the International Ombuds Association. Sue has served as Oregon State University's Ombuds since the office's inception in February 2012.


Associate Ombuds

Breanne Taylor holds a Master of Science in Conflict and Dispute Resolution from the University of Oregon’s School of Law.  She volunteered as a Co-Ombudsman for Kidsports, providing impartial conflict management services to coaches and families, as well as training and program marketing.  Breanne also has experience helping University employees and students through positions in Career Services and IT Support.  



Ombuds Program Coordinator

Kerstin Colón began her career in Higher Education at the University of Central Florida (UCF) in Orlando, FL. While at UCF she was appointed to The President’s Commission on the Status of Racial and Ethnic Minorities, completed the UCF Mediator Certification Program and participated in NCBI’s Train-the Trainer program. Since arriving in Oregon in 2012 she has served students through professional development and a variety of programs like the University Exploratory Studies Program and Academic Coaching. She has also been involved in coordinating a number of multiculturally related activities and celebrations.


Donetta Sheffold began her career at OSU as a student, where she earned a Bachelor’s of Science in Home Economics, before starting her professional career in the University Library. In her position as Administrative Assistant to the Director of Libraries she became a valued member and leader of the Oregon Library Association (OLA). Donetta has over 25 years’ experience on campus and has held various positions across campus. Before joining the Ombuds Office, Donetta served as the Executive Assistant to the Provost for Information Services and served in the Office of the Provost.