Server Farm
OSU Information Services
Agreement for Server Farm Space
Network Engineering (NET) will provide "Server Farm" Services to any
Department with accounts in Active Directory forest requesting this service.
At the following fee's: ($75.00 per Gig byte a year) Billed on a
Monthly usage.
Under this agreement, representatives from NET will coordinate with up
to one primary and one secondary Departmental Computing Administrator
(DCA). End user support is the responsibility of the DCA. Response to
"Server Farm" service takes precedence over non-contracted services of
NET. Server Farm
NET will coordinate with the DCA to provide private and shared network
accessible storage to the contracting department. The servers are owned
by Network Engineering and housed in secure machine room. They are
running on redundant systems with Raid 5.
Support includes planning and implementation of network upgrades,
service patches and backups. Upgrades include recommendation and
installation of new hardware and software. Departments who wish to
participate must either be in the Active Directory forest
OREGONSTATE.EDU or have FS_MAIL accounts. All shares are granted to OU
admins or domain admins so they can delgate rights via security groups.
Backup will be for disaster recovery only. Disaster recovery is defined
as restoration from a catastrophic hardware failure that renders the
server volumes inaccessible. Daily tape backups of server data are done
between 12:00 am and 7:00 AM. Backup tape sets will be maintained for a
period of 6 months. Recover of user deleted files/folders must be requested
from the DCA and include full path and date of last known good copy.
Support will be available 8:00 a.m. - 5:00 p.m., Monday through Friday.
During this time requests for non-urgent assistance should be sent via
email to itconsult@oregonstate.edu; urgent requests are made to the IT
consulting phone (541) 737-4710.
Server maintenance will be done during our scheduled outages, which are
Sunday mornings up to 12:00 noon. Advance notification will be given to
the DCA within 48 hours whenever possible. It will be the responsibility
of the DCA to inform their users.
Billing will be done by the IS Accounting team, on a monthly cycle for
space used. A department may elect to be billed quarterly, but will be
for total amount of space used each month.
Special projects require department approval before work progresses and
billing will occur upon completion of the project.
(1 GB x $75.00 per GB, Total = $75.00)
