Network Engineering, Oregon State University
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Network Engineering

Oregon State University
Kerr Admin B211
Corvallis, OR 97331


Internet2 Member

    Listed below are the preferred methods for contacting the IT Consultants, based on the severity of your problem. Remember that we may not have the chance to check e-mail if we are involved in a project, so a phone call should be your first choice when a problem is time sensitive.

    If you are not your department's DCA you may accrue a $150 per hour fee (min. charge 1/2 hr) for direct contact with an IT consultant. Instead, contact the OSU Computer Helpdesk (737-3474).

    Support Request Priority Definition Contact Method
    Urgent Unable to troubleshoot and resolve a continuing problem that significantly impairs productivity.
      Dial 7-4710
    • Press ‘1’ to leave a message if not answered
    Standard Consultation on projects such as network upgrades. Active Directory Schema changes, Exchange questions, and Scheduled visits.
      Dial 7-4710
    • Press ‘1’ to leave a message if not answered
      E-mail (preferred)
    • Group:
      Email IT Consultants
    • Personal:

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