Network Engineering

Microsoft Exchange Mailbox Hosting

Resources for Exchange administrators (DCAs)

Resources for Exchange Users

Detailed Information about our Exchange Services

Description of Service

Network Engineering provides a fee-based mailbox-hosting service to approximately 4,500 users campus-wide. This service includes the following features:

• Spam-filtering
• Anti-virus protection
• Licensing
• An Active Directory domain for departments without a domain (FS_Mail)
• Remote access via Outlook Web Access and POP/IMAP
• Public Folders
• Tiered support team
• 24X7 uptime
• Active monitoring via MOM and OpenNMS
• Regular maintenance and upgrades
• Production standards and scheduled maintenance windows
• Replacement equipment on hand
• Nightly full backups (for system disaster recovery only)
• Retention of deleted mailboxes for 90 days
• Retention of deleted items for 14 days

Permissions are delegated to the Department Computer Administrator (DCA), who is responsible for all account and mailbox administration and user support. DCAs have access to a full-time Exchange support person for help with everything from configuring clients to troubleshooting mail delivery problems.

Exchange Billing Information

We charge $2 per mailbox/month for mailboxes set to the default "prohibit send" limit. Current default limits are:

   warning limit: 200MB
   prohibit send: 240MB
   prohibit send & receive: 400MB

Mailboxes set to a higher quota are billed an additional $2 per 240 MB increment of the default "prohibit send" limit, e.g. a 480MB mailbox costs $4.

Default mailbox quotas will be increased as needed over time. We are open to discussion about what mailbox quotas should be set to.

We also provide access to the FS_Mail domain for groups who wish to use Exchange but do not maintain their own Active Directory domain. There is no charge for FS_Mail accounts.

Exchange Users on Campus

Total Exchange mailboxes at OSU: 13,300
     Exchange 2000: 12,551
     Exchange 5.5: 749

Total Users (not including Undergrads in COB): ~5,500

There are currently 4 Exchange sites at OSU:

• Central E-mail Services
• College of Business
• College of Forestry
• Fisheries & Wildlife/Animal Sciences

 
Central E-mail Services - Department List

Central E-mail Services provides Exchange mailbox-hosting services to about 4,000 staff/faculty at OSU. The following units, departments and colleges have Exchange mailboxes hosted by Central E-mail Services (Note: some units may also have mailboxes hosted on other Exchange sites, or other mail systems):

• 4-H
• Academic Affairs
• Academic Programs
• Admissions
• Affirmative Action and Equal Opportunity
• Ag and Extension Communications
• Ag Experiment Stations
• Ag Resource Economics
• Alumni Relations
• Air Force ROTC
• Army ROTC
• Biology
• Botany and Plant Pathology
• Business Affairs (Finance & Administration)
• Career Services
• Chemistry
• College of Ag Science Dean's Office
• College of Engineering
• College of Health and Human Sciences
• College of Liberal Arts
• College of Pharmacy
• College of Science Dean's Office
• College of Veterinary Medicine
• Crop and Soil Science
• Economics Department
• English Language Institute
• Environmental Health Sciences Center
• Faculty Senate
• Financial Aid Office
• Food Science and Technology
• Government Relations
• Graduate School
• Hatfield Marine Science Center
• Horticulture
• Information Services
• Intercollegiate Athletics
• International Programs
• LaSells Stewart Center
• Linus Pauling Institute
• Mathematics
• Memorial Union
• Microbiology
• Minority Education Office
• Multicultural Affairs
• Naval ROTC
• News and Communication Services
• Office of Budgets and Planning
• Oregon Natural Heritage Program
• OSU Cascades Campus
• OSU Extended Campus
• OSU Extension Service
• OSU Foundation
• President's Office
• Printing and Mailing Services
• Property Management
• Provost's Office
• Public Safety
• Registrar's Office
• Research Office
• School of Education
• Science and Math Education
• Sea Grant
• Seedlab
• Services for Students with Disabilities
• Student Affairs
• Student Conduct
• Student Health Services
• University Honors College
• University Housing and Dining Services
• University Libraries
• University Marketing
• University Publications
• Zoology