Microsoft Exchange Mailbox Hosting
Resources for Exchange administrators (DCAs)
Creating Accounts, Distribution Lists and Contacts
AD Account Migration Form
Configuring Email Clients
Helpdocs: Configuring Email Clients
Outlook Web Access Link
How to Use Outlook Web Access
Accessing the Exchange Directory with LDAP
Microsoft Support
Slipstick.com - General Outlook and Exchange Tips
Who to Contact for Help
Detailed Information about our Exchange Services
Description of Service
Billing Information
Description of Service
Network Engineering provides a fee-based mailbox-hosting service to approximately 4,500
users campus-wide. This service includes the following features:
Spam-filtering
Anti-virus protection
Licensing
An Active Directory domain for departments without a domain (FS_Mail)
Remote access via Outlook Web Access and POP/IMAP
Public Folders
Tiered support team
24X7 uptime
Active monitoring via MOM and OpenNMS
Regular maintenance and upgrades
Production standards and scheduled maintenance windows
Replacement equipment on hand
Nightly full backups (for system disaster recovery only)
Retention of deleted mailboxes for 90 days
Retention of deleted items for 14 days
Permissions are delegated to the Department
Computer Administrator (DCA), who is responsible for all account and mailbox administration and user support.
DCAs have access to a full-time Exchange support person for help with everything from
configuring clients to troubleshooting mail delivery problems.
Exchange Billing Information
We charge $2 per mailbox/month for mailboxes set to the default "prohibit send" limit.
Current default limits are:
warning limit: 400,000 KB (400 MB)
prohibit send: 500,000 KB (500 MB)
prohibit send & receive: 1,000,000 KB (1 GB)
Mailboxes set to a higher quota are billed an additional $2 per 500,000KB increment of the default
"prohibit send" limit, e.g. a 1GB mailbox costs $4/month, a 1.5GB mailbox costs
$6/month, and so on.
Resource mailboxes with a quota of 100MB are free.
We also provide access to the FS_Mail domain for groups who wish to use Exchange but do not maintain their own Active Directory
domain. There is no charge for FS_Mail accounts.
Please note: Network Engineering does not provide account administration -
that task is delegated to the DCA for the department. If your department does
not have a person to manage account and mailbox administration and
support, you should consider using the Community Network service.
Last updated: 6/24/2010
