OSU Network Announcements

Announcements for OSU's Network and Computer Services

2014-08-26, 1 am to 3 am

Posted in Outages by outages on August 21st, 2014 at 10:13 am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

The circuit provider for the Bend Hub has notified NERO of planned maintenance on Tuesday, August 26th, between 0100-0400. Customers connected to the Bend Hub will experience intermittent connectivity during the maintenance window.

Bend Hub Connected Customers: Central Oregon Community College High Desert ESD KLCC ODFW – Bend OSU Extension Service – Crook OSU Extension Service – Deschutes OSU Extension Service – Jefferson Pine Mountain Observatory

2014-08-22, midnight to 3am

Posted in Outages by outages on August 21st, 2014 at 10:11 am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

NERO has been notified by the customer circuit provider for the Klamath Falls and Medford Hub sites of planned maintenance on Friday, August 22, between 0000-0300. Hunter Communications is continuing to upgrade their network backbone.

Hunter expects intermittent loss of connectivity throughout the maintenance window.

Hunter connected NERO customers: Klamath Community College Klamath County School District Klamath Falls City School District Oregon Institute of Technology OSU Klamath Basin Research & Extension Center OSU Southern Oregon Research and Extension Center Southern Oregon ESD – Klamath Falls Southern Oregon Public Television Southern Oregon University

Day 2 Emergency Maintenance Exchange

Posted in Maintenance by outages on August 13th, 2014 at 5:44 pm

Good evening,

The IS Server Support team will performing emergency maintenance on one of the Exchange servers tonight at 6pm to address issues on one of the three servers. We do not expect this maintenance to cause an outage, however users mailboxes who are associated to that server might see a message in their Outlook client would be “Disconnected from Exchange” followed by re-connected to Exchange.” while their mailbox switches to the redundant server(s) and back.

Who will this affect: Mostly Transparent to customers. When will this happen: Thursday – 8-13-2014 @ 06:00PM – 9:30PM What are we doing: re-seed of a failed mailbox database Why are we doing this: to ensure full redundancy

If you have any questions or concerns please feel free to contact us.

Jason Appah Network Engineering/Server Support B211 Kerr Admin Bldg Oregon State University Corvallis, OR 97331 541-737-8801 Jason.appah@oregonstate.edu [Description: cid:image001.png@01CD583B.8BD4B460]

NERO Maintenance August 13 2014, between 0400-0600

Posted in Maintenance by outages on August 12th, 2014 at 3:29 pm

Primary Contact: Joel Burks, Joel.burks@oregonstate.edu

NERO will be rebooting the Portland Customer Aggregation router tomorrow, August 13 2014, between 0400-0600. This is to resolve a bug in Cisco IOS that is affecting frame-relay connected customers. Unfortunately there are no workarounds beyond rebooting the entire device.

This outage will impact all customers directly attached to the ptck-car1-gw router in Portland.

Expect 10-15 minutes of downtime early in the maintenance window as the router reloads. The entire maintenance window is reserved for additional troubleshooting as needed.

Emergency Maintenance Exchange

Posted in Maintenance by outages on August 12th, 2014 at 2:15 pm

Good afternoon,

The IS Server Support team will performing emergency maintenance on one of the Exchange servers tonight at 6pm to address issues on one of the three servers. We do not expect this maintenance to cause an outage, however users mailboxes who are associated to that server might see a message in their Outlook client would be “Disconnected from Exchange” followed by re-connected to Exchange.” while their mailbox switches to the redundant server(s) and back.

Who will this affect: Mostly Transparent to customers. When will this happen: Thursday – 8-12-2014 @ 06:00PM – 9:30PM What are we doing: re-seed of a failed mailbox database, re-scan of a corrupted disk copy. Why are we doing this: to ensure full redundancy

If you have any questions or concerns please feel free to contact us.

Jason Appah Network Engineering/Server Support B211 Kerr Admin Bldg Oregon State University Corvallis, OR 97331 541-737-8801 Jason.appah@oregonstate.edu [Description: cid:image001.png@01CD583B.8BD4B460]

Resolved: Milne Network Outage

Posted in Outages by outages on August 12th, 2014 at 6:25 am

Update – 9:31 AM

The systems have been returned to service. If you have questions or concerns about this outage, please contact IT Infrastructure Services at net (at) oregonstate.edu or call 737-HELP.

Update – 9:02 AM

Due to the Milne failure reported earlier, the following systems and buildings are impacted and currently offline: Banner, Online Services, Appworks, MyOSU, DegreeWorks, Nolij, Blackboard, and onid.oregonstate.edu.

The fix has been identified and the system will be returning to service soon.

Update – 8:42 AM

There was a 10G blade failure on MCCNet101, a critical piece of network hardware in the Milne Computer Center. We have swapped out the blade and are in the process of rebuilding MCCNet101. We do not know the cause of the failure yet.

Notice of Unplanned Outage – 5:45AM

The data center in Milne appears to be having a power outage. This has affected portions of the OSU network. We will keep you informed of the issue.

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

NERO Maintenance 2014-08-15, 0000-0300

Posted in Maintenance by outages on August 11th, 2014 at 2:50 pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

NERO has been notified by the customer circuit provider for the Klamath Falls and Medford Hub sites of planned maintenance on Friday, August 15, between 0000-0300. Hunter Communications is continuing to upgrade their network backbone.

Hunter expects intermittent loss of connectivity throughout the maintenance window.

Hunter connected NERO customers: Klamath Community College Klamath County School District Klamath Falls City School District Oregon Institute of Technology OSU Klamath Basin Research & Extension Center OSU Southern Oregon Research and Extension Center Southern Oregon ESD – Klamath Falls Southern Oregon Public Television Southern Oregon University

Planned Maintenance – CWS Drupal Update on Tuesday Aug 12

Posted in Outages by outages on August 7th, 2014 at 3:35 pm

On Tuesday Aug 12 CWS will be updating CWS Hosted Drupal sites to the latest versions of Drupal. Both Drupal 6 and Drupal 7 sites will be updated. This release includes important security updates for Drupal core and several modules.

Although this will incur a 2 to 3 minute interruption in service to the affected websites, most site visitors will not notice the interruption, as most pages are cached. This will be a rolling upgrade and we cannot say exactly when or on which day a specific site will be affected.

If you have any questions or concerns please contact us through our form at http://oregonstate.edu/is/services/cws/contact.

Thank you, Paul Lieberman Central Web Services

ONID Maintenance Saturday August 9th 8:00am – 11:00am

Posted in Outages by outages on August 6th, 2014 at 2:11 pm

Maintenance will be performed on the following ONID services Saturday August 9th from 8:00am to 11:00am:

– MyONID website (ONID Password changes, ONID Sign-Up) – ONID-FS (Windows and Mac access to home directories) – ONID shell server (shell.onid.oregonstate.edu) – ONID web server (http://onid.oregonstate.edu) – ONID Personal web pages (http://people.oregonstate.edu/~username)

I will be applying patches to the ONID-FS server. While the patches are being applied, services which depend on ONID home directories will be unavailable.

Andy Morgan ONID Support

NERO Portland Hub, 2014-08-08, 0600-0700

Posted in Outages by outages on August 6th, 2014 at 1:14 pm

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

NERO will be performing hardware maintenance on routers in the Portland Hub on Friday, August 8th, between 0600-0700. This is to install new 10G interfaces to support future growth.

NERO does not expect this work to be service affecting.

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