OSU Network Announcements

Announcements for OSU's Network and Computer Services

Lync Maintenance Sunday Morning

Posted in Maintenance by outages on April 17th, 2014 at 2:41 pm

Good Morning,

The IS Server Support team will performing maintenance on Lync servers Sunday at 9AM to aid in completing 2010 to 2013 Lync migration. This maintenance will cause the lync service to be intermittently unavailable.

Who will this affect: All Lync customers. When will this happen: Sunday – 04-20-2014 @ 09:00PM – 11:00PM What are we doing: Migrating the configuration database from Lync 2010 to Lync 2013, Rebooting the server applying patches. Why are we doing this: This is one of the last steps in migration.

If you have any questions or concerns please feel free to contact us

Jason Appah Information Services, Infrastructure Group 4200 Valley Library Oregon State University Corvallis, OR 97331 541-737-8801 Jason.appah@oregonstate.edu [Description: cid:image001.png@01CD583B.8BD4B460]

FormFusion Maintenance April 16, 2014 4:30PM-6:00PM

Posted in Outages by outages on April 16th, 2014 at 11:39 am

FormFusion will be unavailable due to scheduled maintenance from 4:30-6:00PM this evening.

We will be installing a required patch.

Jill Swenson Associate Director Enterprise Computing Services 209 Milne Computer Center Oregon State University Corvallis, OR 97331 (541) 737-0682

Lync service issue resolved 4/15/2014

Posted in Outages by outages on April 15th, 2014 at 8:35 pm

The issue with OSU’s Lync service was resolved before 5PM today.

Please note that only Lync-enabled users in the ONID domain were affected by this outage.

-Kirsten Petersen, IT Manager
Information Services, Oregon State University
e: ServerSupport@oregonstate.edu
http://oregonstate.edu/is

Unplanned outage for OSU Lync service 4/15/2014

Posted in Outages by outages on April 15th, 2014 at 11:57 am

As of about 11:50AM today we are receiving multiple reports of users not able to sign into OSU’s Lync service for chat, audio, and video conferencing.

We are investigating the issue and will send further updates as we have them.

-Kirsten Petersen, IT Manager
Information Services, Oregon State University
e: ServerSupport@oregonstate.edu
http://oregonstate.edu/is

Blackboard maintenance 4/19 6am – 9am

Posted in Outages by outages on April 14th, 2014 at 12:28 pm

Blackboard will be undergoing routine scheduled maintenance this Saturday, 4/19, from 6am – 9am and will be unavailable during this time.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

Wireless Service Restored, 3:41pm, 4/2/14

Posted in Outages by outages on April 2nd, 2014 at 3:42 pm

We believe that Wednesday’s wireless outage, which affected roughly 25% of OSU’s wireless network, has been resolved. OSU_Access and OSU_Secure should again be fully operational.

Service Interruption, Wireless Network, Wed. 4/2/14, 1:50pm

Posted in Outages by outages on April 2nd, 2014 at 2:34 pm

04/02/2014 – 2:30pm

At approximately 1:50 pm on Wednesday the 2nd the wireless network began experiencing an outage. The networks OSU_Access and OSU_Secure are affected. At this time we don’t know how wide spread this outage is. We are working to resolve the issue.

old ONID email outage Saturday 11:23am – 2:52pm

Posted in Outages by outages on March 29th, 2014 at 4:35 pm

The old ONID email service (mailboxes which were not migrated to Google Mail) was unavailable from 11:23am to 2:25pm today.

During a planned upgrade of Fiber Channel switch firmware, connectivity was lost to the disk storage array. FC switch firmware upgrades are normally non-disruptive to traffic, and these are redundant FC switches. However, we did not realize there was a problem until after both switches were upgraded and both redundant paths were offline. At all times, the switches themselves indicated that links were up and the zoning was correct. Only the disk storage array was effected, not any of the other ports on the switches. We finally fixed the problem by hard rebooting each switch.

In the many years we have been doing these switch firmware upgrades, we have never seen a failure case like this. We have opened a support case with the vendor in an attempt to understand why this happened.

This FC switch problem was also the root cause of the Blackboard outage today.

Andy Morgan Enterprise Computing Services

Blackboard has returned to service

Posted in Outages by outages on March 29th, 2014 at 3:38 pm

More information will be forthcoming when the root cause has been resolved.

Lindy Foster Enterprise Computing 541-737-3805

old ONID email, Blackboard down

Posted in Outages by outages on March 29th, 2014 at 11:42 am

starting around 11am, we have been experiencing an outage involving at least the old ONID email and Blackboard. We are aware of the problem and working on a resolution.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

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