OSU’s cloud media provider, Kaltura, will be upgrading their West Coast infrastructure this weekend. This is not expected to impact MediaSpace, OSU’s implementation of Kaltura, since all traffic will be routed to Kaltura’s USA East Coast data center.
In the unlikely event of a service interruption, customers would experience the impact during the maintenance period as follows:
Start Time: Saturday, Dec. 7, 9:00 pm PST
End Time: Sunday, Dec. 8, 5:00 am PST
Primary Contact: Josh Zojonc, email@example.com
On Friday December 20th at 10pm we will be upgrading our Netscaler load balancers from version 10.0 to version 10.1. We will be following the Citrix documentation on how to do this. The appliances will be done one at a time and no downtime or outages are expected. This upgrade has been communicated with stakeholders individually. I have also been in contact with the BlackBoard group to ensure this upgrade will not affect their working going on at the same time. In the event of any problems we will roll the changes back following Citrix documentation as well as communicate the nature of the failure.
Blackboard has returned to service.
– Lindy Foster Enterprise Computing Oregon State University 541-737-3805
I’ll be patching CN-Home, CN-Share, TSS-Data, TSS1, and TSS4 this Saturday during our regular maintenance period after 10 PM.
Bruce Beicke Systems Administrator 541-713-3551 firstname.lastname@example.org
Primary Contact: Michael Gromek, email@example.com
Network engineering will be performing maintenance on the core data center switches Sunday, December 1 at 6:00AM. A redundant switch will be placed back into service, and we do not anticipate any significant interruption to service, possibly only some minor network delays to some data center devices as the new switch comes online.
On Tuesday Dec. 3rd CWS will be updating CWS Hosted Drupal sites to the latest versions of Drupal. This is for both Drupal 6 and Drupal 7 and includes an important security update for Drupal core. Although this will incur a 2 to 3 minute interruption in service to the affected websites, most site visitors will not notice the interruption, as most pages are cached. This will be a rolling upgrade and we cannot say exactly when or on which day a specific site will be affected.
If you have any questions or concerns please contact us through our form at http://oregonstate.edu/is/services/cws/contact.
Thank you, Paul Lieberman Central Web Services
This incident appears to have been a distributed denial of service attack. The parties involved have been notified. They will be looking at ways to mitigate these forms of attack.
Original post, 10:58am:
Incident, not resolved: OSU Campus Connectivity to the Internet
Date and Time: 11/27/2013 – 09:50 and 10:02 AM
OSU campus experienced an outage to the Internet. We are working with our Internet provider to determine the cause and resolution. The window of the incident was between 9:50 am to 10:02 am. We’ll follow up with more info.
Blackboard will be unavailable from 6am-6pm on Thursday, 11/28. We will be doing routine database, operating system, and application maintenance.
We will be performing our annual database and operating system maintenance on administrative systems on Thursday and Friday this week. The following systems will be unavailable from Thursday, November 28 at 12:01AM through Friday November 29 at 11:59PM:
All Banner and Banner-related applications, including Appworx, Banner INB, Banner SS, BRM, Cleanaddr, Data Warehouse, Degree Works, EDW, eValS, myOSU, Nolij, OSCAR, ODS, Multiple Assignments, FormFusion, Scholarship Management System, MyVendor, R25, Workflow and the helpdesk tool for Blackboard.
BRM will also be upgraded to version 1.7.
people.oregonstate.edu was down today from approximately 2pm today to 4pm.
We received a complaint at 2pm that people.oregonstate.edu was not responding. After restoring service at 4pm we learned that a bot had been targeting a user’s wiki on the ONID webspace (people.oregonstate.edu) and had overwhelmed it’s two web servers.
Due to a recent service transition between groups these two web servers and the database that serves them was left unmonitored and we were unaware of the service problem until a user complained. We have corrected the situation and the services are now being properly monitored.