OSU Network Announcements

Announcements for OSU's Network and Computer Services

ONID services outage Sunday October 19th 8:06am – 8:31am

Posted in Outages by outages on October 19th, 2014 at 11:30 am

The following ONID services were unavailable Sunday October 19th from 8:06am to 8:31am:

– ONID Webmail (https://webmail.oregonstate.edu) – MyONID website (ONID Password changes, ONID Sign-Up) – ONID SSO (the old SSO system, not CAS) – Cacti graphs (http://cacti.onid.oregonstate.edu)

An internal MySQL database service was restarted to fix an apparent memory leak, and the restart took much longer than anticipated. Unfortunately, some memory was not recovered so the server must be rebooted. The reboot will be scheduled for a future date.

Andy Morgan ONID Support

Milne Commodity network outage

Posted in Maintenance by outages on October 17th, 2014 at 4:23 pm

Primary Contact: Tim Bateman, tim.bateman@oregonstate.edu

Need to replace hardware on Milne building and floor switches to correct the building uplink throwing errors. Time: 8am-9am, Saturday, October 18th. Impact: Building commodity network for Milne will be down during part of the outage. Top floor network will be down the 2nd half of the outage.

2014-10-20 04:00-06:00

Posted in Outages by outages on October 16th, 2014 at 9:54 am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

During the next regular maintenance window, 0400-0600, Monday, 10/20/2014 NERO will be updating the firmware on the Customer Aggregation Routers in following locations:

Bend Hermiston La Grande Klamath Falls Medford Ontario Pendleton Salem WOU

Customers at these locations will experience a small traffic disruption during the maintenance window as the local router reloads and stabilizes.

Border Router Change 2014 October 14th 6 am to 7 am

Posted in Maintenance by outages on October 14th, 2014 at 6:00 am

Primary Contact: Joel Burks, joel.burks@oregonstate.edu

Performing border router maintenance. No outage expected.

Wednesday Morning Maintenance Complete

Posted in Outages by outages on October 8th, 2014 at 7:29 am

Information Services has completed maintenance on the wireless network this morning and is currently testing that everything is functioning as it should. If you have questions or concerns, or believe there is an ongoing wireless network issue, please contact OSU Computer Help Desk at 541-737-3474.

Thank you for your patience as we work through this issue.

Sincerely,

Jon

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University
B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Evening maintenance complete

Posted in Outages by outages on October 7th, 2014 at 10:33 pm

Information Services has completed our evening maintenance on wireless in the College of Engineering buildings. We will be conducting one more maintenance at 5am tomorrow morning as part of our on going efforts to bring stability to the wireless network. Customers should expect a wide spread series of rolling 15-30 minute outages during our morning maintenance.

Sincerely,

Jon

———————— Jonathan Dolan Director, IT Infrastructure Oregon State University

Additional Wireless Maintenance Tonight and Tomorrow

Posted in Outages by outages on October 7th, 2014 at 5:09 pm

Information Services will be conducting additional maintenance this evening (Tuesday 10/7) between 8pm and 1am and again in the morning (Wednesday 10/8) from 5am to 8am as efforts to stabilize the wireless network continue. Expect rolling outages (15-30 minutes) in the College of Engineering buildings this evening and a wide spread restart in the early hours tomorrow morning.

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Wireless Maintenance Complete

Posted in Outages by outages on October 5th, 2014 at 10:38 am

Information Services has completed our load redistribution on the wireless network this morning and are testing to verify that everything is working as it should. If you believe there are current and ongoing issues on the OSU wireless network as a result of this change today (Sunday 10/5), please let us know at the OSU Computer Help Desk facebook page at https://www.facebook.com/osucomputerhelpdesk for a chance to win a $50 gift certificate at Amazon.com.

Jon.

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Saturday Wireless Maintenance Complete

Posted in Outages by outages on October 4th, 2014 at 9:27 am

Information Services staff have completed the first of two wireless maintenance efforts designed to bring stability to the wireless network after last week’s issues. The failing controller has been replaced and an initial distribution of load has been completed. Testing will continue throughout the morning to verify that actions taken have had the desired effect. The remaining distribution of load will then be conducted Sunday morning (10/5) from 6am to 10am.

Jon

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

Wireless Maintenance

Posted in Outages by outages on October 3rd, 2014 at 5:52 pm

Colleagues,

Information Services will be performing maintenance this weekend on the wireless network for the next steps in the mitigation plan to address this week’s instability. We will be taking a series of rolling wireless outages between 6am and 9am Saturday (10/4) and 6am and 10am Sunday (10/5). The purpose of these outages will be to:

a) Replace the failing equipment and

b) Redistribute the wireless load across the backend network resources.

Clients should expect brief 10-20 minute rolling wireless outages during these times. If you have questions or concerns please feel free to contact the OSU Computer Help Desk at 541.737.3474, osucomputerhelpdesk@oregonstate.edu or on Facebook. The Help Desk does maintain some limited hours on Sunday.

Jon.

Jonathan Dolan | Director, IT Infrastructure | Information Services | Oregon State University B211 Kerr Admin Building | Corvallis, OR 97331 | Phone: 541-737-5402

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