Network Engineering

What Network Engineering is up to

RESOLVED Wireless firewall maintenance

Posted in OUS-Outages by outages on November 5th, 2009 at 7:50 am

SUBJECT: Wireless firewall maintenance
AFFECTED: Wireless network (uowireless)
STATUS: Resolved
START TIME: 11/05 0600
END TIME: 11/05 0630
DESCRIPTION: The firewall has been replaced and is working as expected.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option #
Thank you,

Wireless firewall maintenance

Posted in OUS-Outages by outages on November 4th, 2009 at 2:50 pm

SUBJECT: Wireless firewall maintenance
AFFECTED: Wireless network (uowireless)
STATUS: Planned
START TIME: 11/05 0600
END TIME: 11/05 0630
DESCRIPTION: During this maintenance window Network Services will
replace the firewall that currently acts as a NAT gateway for the campus
wireless network. Users will be unable to use the wireless network
during the maintenances window.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option #
Thank you,

access.cws down 11/4/2009 at 2100-2130

Posted in Outages by outages on November 4th, 2009 at 11:50 am

I will be upgrading some software on access.cws.oregonstate.edu tonight
at 2100(9pm) it will require a reboot of the sytem. The outage will run
from 2100-2130.

Please let me know if you have questions or concerns.

-Josh

Central Web Services Hosting Services Restored and Malware update

Posted in Outages by outages on November 2nd, 2009 at 10:25 pm

Some services have been restored to CWS web hosting. These services
include ssh and sftp and write access for most applications like
Drupal. Regular FTP access remains disabled. For access to sftp, you
will need an appropriate client, which can be found from the following
page: http://oregonstate.edu/cws/hosting/getting-access-your-site

For access off campus, please also use the VPN client. Link for VPN
connections can be found from the above site as well or alternatively
visit: http://oregonstate.edu/net/security/vpn/

Capability for CGI is disabled at this point for continued security
reasons. This will affect CGI operations as well as such things that
use virtual includes (html). This might affect sites using the old
Template Builder. The solution is to use php includes. Any questions
concerning this, please contact us. If you encounter issues with your
site not being able to update information, please contact us.

Regarding sites being designated as containing malware, many sites
will still show up as being malware until the services that browsers
use to detect malware sites rescan and update oregonstate.edu sites.

Central Web Services is continuing to make changes as we detect issues
and there may be fluctuations in service as we look to restore the
environment to a healthy status.

Thank You,

Jos Manuel Accapadi
Systems Infrastructure Manager, Central Web Services
Phone: 541-737-8508
Jos.Accapadi@oregonstate.edu

Wireless Network Service Degradation

Posted in OUS-Outages by outages on November 2nd, 2009 at 4:20 pm

SUBJECT: Wireless Network Service Degradation
AFFECTED: uowireless Network
STATUS: Active
START TIME: 12:00 PM 11-02-2009
END TIME: n/a
DESCRIPTION: The uowireless network has been experiencing service
degradation since around noon today. Users report difficulty
associating to the uowireless SSID and logging in. We are actively
trying to identify the source of the problem and possible solutions.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

Services Disabled.

Posted in Outages by outages on November 1st, 2009 at 1:10 pm

For security reasons the following services will be disabled on access.cws:

ftp
ssh
apache

Please cal 737-1189 if you have any questions.

Exchange cluster node failover on NWS-EXCH2

Posted in Outages by outages on October 31st, 2009 at 10:25 am

Notice of Unplanned Outage
From: Cary Shufelt

At 10:10 am on 10/31/09 NWS-EXCH2 failed over to the passive node while performing mailstore cleanup after an Exchange 2007 migration. The outage period was approximately 7 minutes.

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

Taking down VM2 ESX host

Posted in Outages by outages on October 29th, 2009 at 10:00 am

From: Gaylon DeGeer

Service(s) affected: All VM’s running on VM2.nws.oregonstate.edu ESX host will be power down to apply patches and move server and storage to another data center. Most of these servers are redundant and should function just fine with only one server.

Depending on if the ports on ready this outage could be a little as a half hour. If we end up moving the server it could take a couple of hours.

Outage Window:
Start: 10/31/2009 10:00 PM
End: 10/31/2009 11:45 PM

Reason for outage:
Apply latest updates to ESX host and relocate to Kerr data center.

Impact:

Departments affected: n/a

Locations affected: n/a

Applications affected: Saint manager and Node servers, Wins1, rbl2, smtp2, sevistest, ns-test server.

Network Outage Policy
http://oregonstate.edu/net/info/policy/outagepolicy.php

If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

Wireless Network Maintenance Resolved

Posted in OUS-Outages by outages on October 29th, 2009 at 6:20 am

SUBJECT: Wireless Network Maintenance Resolved
AFFECTED: UO Guest Wireless Network
STATUS: Resolved
START TIME: 03:30 AM 10-29-2009
END TIME: 07:00 AM 10-29-2009
DESCRIPTION: The changes were made to the wireless
lan. Everything appears to be functioning
as expected.

If you would like more details about this issue, please feel free to
contact us via email to nethelp@ns.uoregon.edu or by calling us at
+1.541.346.4395 and select option 1.

Thank you,

Blackboard app server problems

Posted in Outages by outages on October 29th, 2009 at 5:55 am

Last night there was some Java problems with 1 out of our 4 Blackboard
application servers. This server has been removed from the rotation and
Blackboard services are operating normally again.

Sorry for the Inconvenience

Frank

Frank Kessel
Enterprise Computing
support@my.oregonstate.edu

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