OSU Network Announcements

Announcements for OSU's Network and Computer Services

Planned Banner Systems Outage – June 27, 2016 (5:00pm-9:30pm) – COMPLETE

Posted in Outages by outages on June 27th, 2016 at 8:33 pm

Information Services has successfully completed the emergency maintenance scheduled today (Monday, June 27, 2016: 5:00pm-9:30pm). At 8:22pm, all services have been returned to service and Appworx jobs have been rescheduled and restarted.

The following services have now been fully restored and functioning:

Appworx Banner INB (all instances) Banner Self Service (Online Services) Banner Workflow BRM Cleanaddr CORE Reports Data Warehouse Degree Works (MyDegrees) EvalS FormFusion Jaspersoft myOSU Multiple Assignments Nolij OSCAR R25/Web Viewer Scholarship Management System

Canvas, email and Google Apps stayed running during this planned outage window

Thanks, Kent

Kent Kuo
Director, IS-ECS

Planned Banner Systems Outage

Posted in Outages by outages on June 27th, 2016 at 9:14 am

We will be performing emergency maintenance on administrative databases this evening between 5:00PM and 9:30PM to replace equipment used as temporary bypass for a switch that malfunctioned earlier this month.

No scheduled Appworx jobs will run after 4:00PM-jobs will start running when the maintenance is completed.

The following services will be unavailable or will have limited functionality:

Appworx Banner INB (all instances)
Banner Self Service (Online Services)
Banner Workflow
BRM
Cleanaddr
CORE Reports
Data Warehouse
Degree Works (MyDegrees)
EvalS
FormFusion
Jaspersoft
myOSU
Multiple Assignments
Nolij
OSCAR
R25/Web Viewer
Scholarship Management System

Canvas, email and Google Apps will remain available.

Network Outage

Posted in Outages by outages on June 15th, 2016 at 3:15 pm

Colleagues,

As you know we just experienced an approximately 1 hour outage on the network, starting at 1:45pm. We have identified a high volume data stream and blocked it. This has resulted in the network returning to service. We will be looking at this in detail and see what we can do to prevent in the future.

Jon.

Jonathan Dolan | Assistant Vice Provost, Infrastructure and Operations | Information Services | Oregon State University
3731 SW Jefferson Way | Corvallis, OR 97333 | Phone: 541-737-5402

Network outage from 1:40pm restored

Posted in Outages by outages on June 15th, 2016 at 3:15 pm

OSU started experiencing an outage at 1:40pm. We identified the issue and service was restored at 3pm. Please contact your helpdesk if you continue to experience issues.

Tim Bateman
Network Analyst
OSU Network Engineering
(541) 713-3443

Administrative applications outage

Posted in Outages by Administrator on June 15th, 2016 at 10:41 am

OSU is experiencing technical issues with some of our administrative systems, including MyOSU, Nolij, AppWorks, Banner, DegreeWorks, TouchNet, PCard access and Data Warehouse. Details and status updates are at http://is.oregonstate.edu/status.

Thank you for your patience and understanding.

Administrative Application Issues 6/15

Posted in Outages by outages on June 15th, 2016 at 8:37 am

Colleagues,

We continue to have issues with Banner and related applications this morning. Status updates will be posted at http://is.oregosntate.edu/status.

Sincerely,

Jon

Jonathan Dolan | Assistant Vice Provost, Infrastructure and Operations | Information Services | Oregon State University 3731 SW Jefferson Way | Corvallis, OR 97333 | Phone: 541-737-5402

Sent: Tuesday, June 14, 2016 12:10 PM Cc: Outages and Announcements

Colleagues,

We have made some progress but still do not have a clear understanding of the underlying problem. We will be sending a notification out campus wide as soon as we can with a web site for updates. Obviously we are at a critical time with end of term and close of fiscal year activities and are working to resolve as quickly as we can.

Sincerely,

Jon

Jonathan Dolan | Assistant Vice Provost, Infrastructure and Operations | Information Services | Oregon State University 3731 SW Jefferson Way | Corvallis, OR 97333 | Phone: 541-737-5402

Sent: Tuesday, June 14, 2016 8:23 AM Cc: Outages and Announcements >

Several administrative applications are having issues this morning. Appworx is currently unavailable, and we’re aware of issues logging on to a number of other applications including myOSU, Nolij and Banner. We are investigating the problem and will notify you when it is resolved.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University

Administrative Application Issues

Posted in Outages by outages on June 14th, 2016 at 8:23 am

Several administrative applications are having issues this morning. Appworx is currently unavailable, and we’re aware of issues logging on to a number of other applications including myOSU, Nolij and Banner. We are investigating the problem and will notify you when it is resolved.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University

Appworx Unavailable

Posted in Outages by outages on June 14th, 2016 at 7:26 am

Appworx is currently unavailable. We are investigating the problem and will notify you when it is resolved.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University (541) 737-0682

ONID Maintenance Saturday June 18th 8:00am – 1:00pm

Posted in Outages by outages on June 13th, 2016 at 1:00 pm

The ONID-FS server will be replaced on Saturday June 18th between 8am and 1pm. ONID home directories will be unavailable, except for read-only access from the ONID shell server (shell.onid.oregonstate.edu) and ONID personal web pages (http://people.oregonstate.edu/~username). Personal web pages that require write access will be broken.

It will not be possible to sign up for an ONID account during this time.

Andy Morgan ONID Support

Exchange outlook issues Update

Posted in Outages by outages on June 8th, 2016 at 8:41 am

Good Morning,

While investigating the reports of Exchange / Outlook issues we discovered that individuals having difficulties seem to have had connections to Exchange / Lync that may have been partially open/failing. Closing these connections (closing the applications, rebooting, etc.) on the client computers immediately resolved the issue. If you are still experiencing the issue, a simple reboot of your computer should resolve the issue. If you are still experiencing the issue, please contact the Service Desk at 737-3474 and provide details on your situation.

We are still working to discover the origin of the issue and to determine methods to prevent it from reoccurring within our system.

Sent: Wednesday, June 08, 2016 8:19 AM

Good Morning,

We’ve been notified that there have been issues connecting to Outlook/Exchange this morning. The common error is “Cannot start Microsoft Outlook. Cannot open the Outlook windows. The set of folders cannot be opened. The attempt to log on to the Microsoft Exchange has failed.”.

We are investigating and will provide an update as we determine the cause.

Workaround: Outlook Web Access is fully functional, browse to http://exmail.oregonstate.edu and log in with your credentials to access your mail if you are affected.

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