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FAQ Index

MediaSpace content is designed for both desktop and mobile playback. It will also play back content on any device capable of playing Flash video. MediaSpace also supports HTML5 playback and will play video without a Flash plugin on both Mac and Windows computers with most modern browsers, including Microsoft Internet Explorer and Google Chrome, most Google Android devices, as well as iOS devices such as the iPhone, iPod Touch and iPad.

Currently there is no limit to the number, duration, or size of media that can be uploaded into MediaSpace. Users of MediaSpace may encounter issues uploading files larger than 2 GB. For assistance uploading large files, please contact Media Services.

Content uploaded to MediaSpace is encoded in a variety of formats for both desktop and mobile playback. They are:

  • Low (464 kbps, 480x[auto])
  • Medium (1660 kbps, 1024x[auto])
  • High (4192 kbps, [auto]x[auto])

It is important to note that MediaSpace cannot produce a piece of media at a higher resolution than the quality of the original file.

Video is encoded in bit rates ranging from from 496 kbps to 4192 kbps. It is important to note that MediaSpace cannot produce a piece of media at a higher bit rate than that of the original file.

For best results with video, we recommend preparing videos in 1280x720 pixels and using the H.264 video codec at about 4000 kbps.

MediaSpace does not retain your originally uploaded file nor is it an archival system. MediaSpace creates a high quality transcoding of the media you uploaded, but the original file is discarded after the conversion is completed. You should retain the original copy of all media you uploaded.

Functionality exists to replace media in MediaSpace with an alternate recording while retaining the same link and metadata. Please contact Media Services for further details.

You have the option to make your media public for all to see by publishing it to a public category or restrict it's access to it to only yourself, or to a select group of people in a Channel or restricted category.

Certain categories in MediaSpace are unmoderated. You can add your content to any of these categories. At the same time, administrators may find your content is inappropriate for the selected category and may remove it from that category.

MediaSpace administrators at Media Services have the ability to restrict categories in a number of ways:

  • Listing: The media within this category is not listed unless the user is logged in or unless the user is on a specific access list.
  • Visibility: The category is not visible among the other categories in MediaSpace unless the user is on a specific access list.
  • Submission: A user may not submit media a category unless the user is on a specific access list.

Users on an access list can have one of two different types of permissions:

  • Member: May view the contents of the category.
  • Contributor: May view the contents of the category and submit new media.

You can add your content to as many as seven different categories in MediaSpace.

Categories in MediaSpace are created by Media Services. If you would like an additional category, please contact Media Services.

Channels allow content owners to group media together and restrict access to that media to only a defined list of users. Note: if you publish your media to a public category, adding that same media to a Channel will not restrict who has access to it.

Upon creating a Channel, you determine if that Channel is Open, Restricted or Private. Depending on your choice, you are then required to define who is a member of your Channel if you wish them to access the content therein. You do this as follows:

  1. Click "My Channels" in the top menu.
  2. Click the Edit link underneath the desired Channel.
  3. Click the Members tab.
  4. Click Add Member.
  5. Enter the ONID username of the person you'd like to add as a member.
  6. Determine the permissions you would live to give to this member. They are:
    • Member: May view content in the Channel.
    • Contributor: May view content in Channel and submit new content.
    • Moderator: May view content in the Channel, submit new content, and approve submitted content if the Channel is moderated.
    • Manager: Same permissions as the creator of the Channel. May view, submit and approve content, as well as Edit permissions, modify details of the Channel, or delete it outright.
  7. Click Add.

A content owner can remove any of his media from a Channel to which it had been previously submitted. Channel managers can remove any content that has been previously submitted to their channel. If you're a content owner:

  1. Click My Media.
  2. Select the media you'd like to remove from a Channel.
  3. Click the Publish tab underneath the media.
  4. Choose Publish in Channel.
  5. You will be presented with a list of Channels to which you may submit content. Remove the checkbox next to the Channel from which you wish to remove your content. Once the checkmark is removed, the media is removed from that Channel.

If you're a Channel manager:

  1. Click My Channels.
  2. Select the Channel from which you'd like to remove media.
  3. On the left-hand side you will be presented with the media currently in this Channel. Pass your mouse over the media you wish to remove and click Remove.
  4. Confirm that you want to remove this media by clicking Yes.

Channels must have moderation activated in order to approve or reject a submitted piece of media. Only a Channel manager or moderator may approve or reject content submitted to a Channel. To do this:

  1. Click My Channels.
  2. Click Edit underneath the Channel you wish to delete.
  3. Click the Pending tab.
  4. Select the piece of media you wish to approve or reject.
  5. Click either the Reject or Approve button.

Only a Channel manager may delete a Channel. To do this:

  1. Click My Channels.
  2. Click Edit underneath the Channel you wish to delete.
  3. Click the Advanced tab.
  4. Click Delete Channel.
  5. Confirm that you want to delete this Channel by clicking Yes.

Playlists allow you to group content together for embedding on an external web page. Every time you add a new or remove an item to a Playlist, your embedded player automatically updates to reflect this change. Playlists presently are only Adobe Flash compatible and only work in browsers with the Flash plug-in installed.

Users of MediaSpace can create their own personal Playlists. To do this:

  1. Click the "Add to Playlists" tab underneath a piece of media to add it to a Playlist.
  2. Click "Create New Playlist" to create a Playlist.
  3. Enter a name and description.
  4. Click Create New Playlist.

Any media in MediaSpace can be added to a Playlist.

  1. Click the "Add to Playlists" tab underneath a piece of media to add it to a Playlist.
  2. Click the checkbox next to the Playlist to which you would like to add the media.
  3. Click Apply.

Users can delete the Playlists they have created. To do this:

  1. Click on "My Playlists" in the top menu.
  2. Click the trash can next to the Playlist you want to delete.
  3. Click OK to confirm.

You cannot password protect your media in MediaSpace but you can restrict who has access to it to only certain users who must first log in before reaching your content. By default, every piece of media in MediaSpace is unpublished and remains inaccessible until the owner either publishes it to a category or adds it to a Channel with defined access controls.

MediaSpace allows you to restrict access to your media by assigning it to a restricted category or by creating a Channel and assigning an access list to that Channel. By placing your media exclusively in one of these categories or Channels - and not publishing it publically anywhere else - you can thus control who can access your content.

No. MediaSpace is intended to be used as a media distribution and management tool, not an archival tool. Please keep your original media files stored somewhere safe, such as on your personal computer, a CD/DVD, or other form of electronic storage.

Newer cameras may record as an MPEG transport stream with extensions such as .TS, .MTS, .M2T or .M2TS. Ultimately, all these videos are MPEG videos. If you change your file's extension to .MPEG or .MPG, you should be able to upload your recording successfully.

Windows sometimes conceals the extensions to your video files. In order to see all your file extensions, following these steps:

In Windows 7:

Open Windows Explorer (shortcut: Windows-E on the keyboard)
Click "Organize" from the menu across the top
Choose "Folder and Search options"
Click the "View" tab
Scroll down and remove the checkmark from "Hide extensions for known file types"
Click OK

In Windows XP:

Open Windows Explorer (shortcut: Windows-E on the keyboard)
Click "Tools" from the menu across the top
Choose "Folder Options…"
Click the "View" tab
Scroll down and remove the checkmark from "Hide extensions for known file types"
Click OK

Flash is not required to playback media in MediaSpace. If you find that videos and audio are not loading in your web browser, please make sure that you have the latest version of that browser. If you are not sure, or your browser needs updating, please contact the OSU Computer Helpdesk.

All current modern browsers on desktop computers running Windows or Mac OS support playback in MediaSpace. This includes Microsoft Internet Explorer, Google Chrome, Apple Safari, Mozilla Firefox and Opera. Playback also works on the latest versions of Android OS and iOS. MediaSpace has not been tested with any Blackberry or Windows Phone device.

Owners of a piece of media can download it by visiting the audio or video's Edit page and then clicking the download button from the player bar. If you would like permission to download another user's content, tou should contact the owner of the content directly for permission to obtain a copy of the original recording.

All media from our legacy Media Manager system has been migrated to Kaltura MediaSpace. If there is any legacy media that you cannot find, please contact Media Services for further assistance.

Marking your video as Unlisted means that your video will not be discoverable in Kaltura MediaSpace either by browsing the site or by searching. But the video will remain accessible so that if you share a link to your video with others, they will be able able to watch your video without having to login. But if this link is shared by others or added to another web site, it may become public to the world. This is a suitable solution for discreet but not sensitive material.
 
You can mark your video as Unlisted by choosing the Publish option from the Actions menu underneath your video and then choosing the Unlisted option.

Kaltura MediaSpace makes it possible for you to publish your content publicly for everyone to see without having to login. In this case, it's important to make your video as "discoverable" as possible. A proper title, description, and metatags will help in search results for external search engines as well as internal searches through Kaltura MediaSpace. Content that has been captioned will also have its transcription text searched when using the Kaltura MediaSpace search. If your users aren't finding your content, make sure you have important elements included in your media's data, such as the name of the search, the topic of the presentation, and relevant keywords. To make your media public:

  • Click My Media.
  • Click on the media you'd like to make public.
  • Select Publish from the Actions menu underneath the media.
  • Choose Published.
  • Select one or more categories into which to sort your media from the Publish in Categories tab.

Kaltura MediaSpace supports HTML5 video playback. That means that any modern browser should be able to support the media you are trying to play. This includes Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera on desktop platforms, as well as Google Chrome and Apple Safari on mobile platforms. No plugins are required to play content. But there remains a few reasons why a piece of media may not play. These are just a few:

  • Out of Date Browser: Make sure your browser is up to date to its current version.
  • Slow Connection: A slow connection simply means that you'll get your media - it will only take longer to reach you. Watch the media's progress bar to see how much of the media has been buffered. Give it some time. Larger media may not play back smoothly until the entire segment has been buffered.
  • Incomplete Buffering: Sometimes the buffering of a piece of media is interrupted and you can't get the full clip to buffer properly because the interrupted clip has been been cached. Clearing your browser's cache may solve this.
  • Access Controls: Kaltura MediaSpace allows content owners to restrict access to their media. If you see an Access Denied message when attempting to view a piece of media, first make sure that you are logged in. If the issue persists, contact the content owner and request that you be added to the access list for that piece of media.

Kaltura MediaSpace only allows for media of less than 2GB to be uploaded. Alternate methods of upload exist for files larger than 2GB. Please contact Media Services for details.

Kaltura MediaSpace can support both audio and video files.

Kaltura MediaSpace can encode the following video file types:

  • flv
  • asf
  • qt
  • mov
  • mpg
  • mpeg
  • avi
  • wmv
  • mp4
  • m4v
  • f4v
  • 3gp

Kaltura MediaSpace can also encode the following audio file types:

  • flv
  • asf
  • wmv
  • qt
  • mov
  • mpg
  • avi
  • mp3
  • wav

Functionality on mobile devices is similar to that on desktops. You can playback media files as well as upload previously recorded content or record directly from your device's camera to Kaltura MediaSpace.

If you have found material on Kaltura MediaSpace which you believe is in violation of copyright, please report it to Media Services immediately.

Kaltura MediaSpace allows for the captioning of media and is compatible with SRT files. You may upload your own captions file if you are familiar with the SRT format. Otherwise, Disability Access Services can assist you in generating and adding captions to your media. You can contact DAS at 541-737-4098.

Media Services can assist with the streaming of your live events. These events can be webcast at OSU Live. If you would like more information on streaming a live event, please contact Media Services at 541-737-2121.

If you have found material on Kaltura MediaSpace which you find offensive, please report it to Media Services immediately.

Yes, media in Kaltura MediaSpace can be embedded on a web page. Once you're logged in:

  • Click My Media.
  • Click on the media you'd like to embed.
  • Click the Share button underneath the media.
  • Select Embed.
  • Copy this code and paste it into the source code for your web page.

This can be done on any web page including Drupal, Blackboard and Canvas pages. Only the owner of the media has access to the HTML code necessary for embedding that piece of media.

Yes. Both Canvas and Blackboard have been integrated with Kaltura so that any content uploaded through Kaltura MediaSpace is available to the owner through the LMS, and vice versa, so that any content uploaded through the LMS is equally available in Kaltura MediaSpace. Instructors in Canvas should look for the "My Media" and "Media Gallery" items in the menu. Instructors in Blackboard will find their Kaltura media throught the "Course Gallery" in their menu. Via this method, Kaltura accumulates usage analytics and can track whether media has been accessed by students, and even how much of a specific piece of media has been consumed by a student before they "dropped off". By using this integration, instructors guarantee that media is only accessible to students enrolled in a class, eliminating the need to manage access lists.
 
Furthermore, instructors who have uploaded media to Kaltura MediaSpace can link to it in Blackboard and Canvas or embed the media into a page in the LMS, but neither of these methods allows for the collection of analytics.

Initially, all media uploaded into Kaltura MediaSpace is private. That means that the only person who can access that content is the owner. But there are a few different ways to distribute your media once it has been encoded. These include:

You must create a Channel or be granted permission from a Channel manager in order to submit content to a Channel. Furthermore, you may only submit content that you own to a Channel. You may add content to a Channel in one of two ways. Either from the Channel's page or from the media's page. From the Channel's page:

  • Click My Channels.
  • Select the Channel to which you'd like to add your media.
  • Click + Add Media
  • Select a piece of content from the collection of content that you own. If you have not yet uploaded your content, you will have the opportunity to do so here.
  • Click Add.

From your media's page:

  • Click My Media.
  • Click on the media you'd like to add to the Channel.
  • Select Publish from the Actions menu underneath the media.
  • Choose Published.
  • Choose the Publish in Channel tab.
  • You will be presented with a list of Channels to which you may submit content. Select the desired Channel. Once the box is checked, the media has been added to that Channel.

Users of Kaltura MediaSpace can create their own personal Channels. To do this:

  1. Click "My Channels" in the top menu.
  2. Click "+ Create Channel" to create a Channel.
  3. Enter a name and description.
  4. Determine the type of permissions you want for your Channel. They are:
    • Open: Anyone with a link to your Channel can view content in the Channel and can also add new content to it.
    • Restrict: Anyone with a link to your Channel can view content in the Channel. Only members can add new content to it.
    • Private: Only members can view content in the Channel and also add new content to it.
  5. Determine if you want your Channel to be moderated. This means only certain types of members will be able to determine what is added to a Channel. Media Services recommends that you moderate content in your Channel.
  6. Click Save.