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FAQ Index

In what bit rate is media encoded?

Video is encoded in bit rates ranging from from 496 kbps to 4192 kbps. It is important to note that MediaSpace cannot produce a piece of media at a higher bit rate than that of the original file.

What file types does MediaSpace support?

MediaSpace can encode the following video file types:

  • flv
  • asf
  • qt
  • mov
  • mpg
  • mpeg
  • avi
  • wmv
  • mp4
  • m4v
  • f4v
  • 3gp

MediaSpace can also encode the following audio file types:

  • flv
  • asf
  • wmv
  • qt
  • mov
  • mpg
  • avi
  • mp3
  • wav

What are the recommended specifications for uploading a video?

For best results with video, we recommend preparing videos in 1280x720 pixels and using the H.264 video codec at about 4000 kbps.

Can I download a copy of this media?

You should contact the owner of the content for a copy of the original recording.

Can I recover the media I previously uploaded to MediaSpace?

MediaSpace does not retain your originally uploaded file nor is it an archival system. MediaSpace creates a high quality transcoding of the media you uploaded, but the original file is discarded after the conversion is completed. You should retain the original copy of all media you uploaded.

Can I replace the video I uploaded with a new or modified video?

Functionality exists to replace media in MediaSpace with an alternate recording while retaining the same link and metadata. Please contact Media Services for further details.

Can my media be seen by other people?

You have the option to make your media public for all to see by publishing it to a public category or restrict it's access to it to only yourself, or to a select group of people in a Channel or restricted category.

Can I assign my media to any category?

Certain categories in MediaSpace are unmoderated. You can add your content to any of these categories. At the same time, administrators may find your content is inappropriate for the selected category and may remove it from that category.

Can I restrict access to a category?

MediaSpace administrators at Media Services have the ability to restrict categories in a number of ways:

  • Listing: The media within this category is not listed unless the user is logged in or unless the user is on a specific access list.
  • Visibility: The category is not visible among the other categories in MediaSpace unless the user is on a specific access list.
  • Submission: A user may not submit media a category unless the user is on a specific access list.

Users on an access list can have one of two different types of permissions: