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Each OSU department must sign an annual, fiscal year contract with Information Services for Community Network access and support. New contracts signed after July 1 will extend to the end of the fiscal year. After a contract has been completed and signed for a given fiscal year, Information Services will submit a journal voucher via the FIS system. New services or customers may be added during the contract year via contract addendums.
Approval must be obtained by a designated department representative and the assigned IT Manager before any additional services are started. After they are signed, contract addendums will have a separate JV submitted via FIS for the addendum amount. Special project fees will be submitted via FIS, on a separate JV, after the special project is completed.
Either party in a contract can terminate the contract after giving one term's (90 days) written notice. The contracting department will be responsible for paying for the 90 days service from the point they submit the written termination request to the director of Technology Support Services. There will also be a special project fee charged to the department if the department terminates the contract, to pay for Information Service's time to remove Community Network software from departmental workstations. This service will be performed at Information Service's expense if Information Services terminates the contract. Departments should also realize that they will need to purchase licenses for CN-provided software (i.e. Microsoft campus agreement).
(Contracts are billed on an annual basis for the entire fiscal year)
|CN Service (service description)|
CN network login account with email and support
|$29.00/month||CN workstation with support|
|For CN Service, network login accounts are always coupled with workstation support. A department may have additional workstations that also require support. The rule of thumb is that you will be charged a total of $58/mo per employee plus $29/mo for each additional workstation.|
|CN DCA Support (service description)|
|$29.00/month||CN network login account with email and support|
|CN Lite (service description)|
|$58.00/month||CN lite hardware with support|
|E-Station (service description)|
|$10.00/month||E-Station hardware with support|
|Special Projects (service description)|
|$80.00/hour||Support for non-standard requests|
|$2.00/month||Extra mailbox space (500MB increments)|
|$4.00/year||Additional department shared disk space (1GB increments)|
|$4.00/year||Additional personal home disk space (1GB increments)|
|$18.00/month||Per workstation charge for remote sites (email and support) *|
|$24.00/month||Per workstation charge for remote sites (email, server space, and support) *|
|n/a||CN student account (100MB mailbox with access to department shared disk space)|
|n/a||Resource email account (room, equipment, and department calendars)|
* Does not include travel expenses to and from remote sites.