- Accounts & Technical Support
- Directory & Contacts
- Strategy & Projects
Faculty Support Initiatives - Over the last year Media Services's Technology across the Curriculum (TAC) developed several key faculty support efforts and built the Faculty Collaboration Zone on the 3rd floor of Waldo Hall. Please see Faculty Development for details on these initiatives.
IPv6 - We have tested and deployed IPv6 in parallel with IPv4 in the new Multiprotocol Label Switching (MPLS) network core with OSU officially connected to the IPv6 global backbone. We are in the process of implementing the tools needed to support deployment throughout the enterprise and anticipate starting customer allocations in less than a year.
Media Equipment Checkout Consolidation - During the Summer 2012 term Media Services consolidated media equipment checkout for both faculty and students in Valley Library. This provides faculty with a wide range of media production resources to assist in creating media rich instructional content and improve presentations.
Mill Point Network Deployment – We are deploying OSU’s network to OSU Cascades and their new facility on Mill Point with a direct connection back to Corvallis so that OSU Cascades can be fully integrated into OSU’s IT environment with increased network capacity. Work has already been completed to install the circuits and full network configuration will be completed and the remodel of the new facility is completed by the end of the summer.
MS Lync Collaboration – We are implementing Lync chat capabilities at the end of summer. With Lync, our customers will be able to do instant messaging, audio chat and video chat, and will be able to share presence and availability information with their colleagues.
MS Exchange Upgrade - We are upgrading Exchange to 2010 over the summer. The new system will be more robust, will have higher quotas, and a better Outlook Web Access experience for non-IE browsers.
MPLS network core - We are well underway with the core network migration. The architecture has been finalized and implemented with multiple customers running in production. We are in the process of migrating firewall contexts and associated customers and anticipate project completion within a couple years.
Network Redundancy - We deployed redundant routers for servers in the data center and are in the initial stages of migrating customers. The new core has been designed with built in redundancy to allow zero-impact upgrades and automatic failover in the event of an issue. The campus border routers were recently tested and proved to provide redundant pathways for off-campus services and the Internet. We are planning a set of disaster recovery tests for the coming year that will validate our DR plans and identify areas that still need improvement.
Security Awareness Campaign Expansion - We have developed multiple efforts to improve awareness of best practices, laws, and common threats to our information. These efforts include targeted training with respect to safeguarding Protected Information (PI) and Personally Identifiable Information (PII).
Telecom Work Order System – We are in the final phase of implementing a new telecom work order system that will replace our older system that has reached its end of life and for which we no longer can receive support. The new system will have the ability for customers to initiate work orders directly, will allow us to share the details of work orders with customers, and will be fully online by the fall.
Travel and Expense Project – Enterprise Computing Services will help enable staff and faculty to electronically submit their requests for travel reimbursements. Projected completion is by the end of 2012.