5th Site

OSU Information Services provides programming and support for regulatory processes and projects for the Oregon University System. We also provide the regional public universities (Eastern Oregon University, Oregon Institute of Technology, Southern Oregon University, Western Oregon University and the Office of the Chancellor Divisions) with greater support based on their business needs and requests for service.

7-EASY: the Oregon University System Helpdesk

The 7-EASY OUS Helpdesk is happy to answer questions or problems Chancellor's Office employees encounter, including:

  • Zeus and Apollo related errors (not connection)
  • Banner function issues
  • Banner forms (FIS, HR & SIS)
  • Data Warehouse issues
  • Database connectivity
  • Database passwords & resets
  • DBA programming requests
  • Oracle issues
  • OUS web page issues
  • Run jobs
  • VMS accounts & password resets
  • VMS Print Queues
  • Banner Enterprise Suites
  • Articulated Linked Audit System (ATLAS)
  • Integrated Data Transfer System (IDTS)
  • E-Commerce
Availability: 

Monday - Friday, 7:00 am – 6:00 pm
7-easy@ous.edu
Phone: 7-EASY (541-737-3279)