The walk-up service is located on the 2nd floor of the Valley Library next to the Reference desk. As you enter the main double doors of the library, our desk will be to your right. Find us on Google Maps
Friendly, helpful staff look forward to assisting and educating you in the areas of general computing, technology at OSU, effective application use, and security of your computer and personal information. We believe our efforts to enhance your interaction with the technology at OSU will be very successful.
As an education based service, the helpdesk staff will educate you on technology and best practices if you are interested in learning.
Please note that while OSU employees may bring their personal devices to us for support, we cannot support OSU-owned computers and devices. These are supported by a department's IT support staff (often referred to as Departmental Computer Administrators, or DCAs).
Our goal as a team is to help you overcome your computer problems, to the best of our ability. See our Home Page to find out more.