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Announcements for OSU's Network and Computer Services
Updated: 2 hours 43 min ago

Exchange Services Outage

Thu, 01/23/2014 - 3:21pm


There are confirmed reports of intermittent time out errors, when using Outlook Web App (exmail.oregonstate.edu/owa) starting on 1/21/14. We are aware of the issues, and have undertaken some steps to troubleshoot the issues at hand.

We will advise when the issue is fixed, and we apologize for the disruption in services.

Jason Appah IS/Server Support B211 Kerr Admin Bldg Oregon State University Corvallis, OR 97331 541-737-8801 Jason.appah@oregonstate.edu [Description: cid:image001.png@01CD583B.8BD4B460]

Load Balancer maintenance Saturday January 25th 8am

Wed, 01/22/2014 - 6:31pm

Saturday January 25th at 8am I will roll services over to the secondary load balancer, which is running the latest software. Any persistent network connections through the load balancer will be dropped, but new connections can be established immediately.

The following services typically have persistent connections through the load balancer:

ONID LDAP – ldap.onid.orst.edu ONID IMAP – imap.onid.oregonstate.edu Banner INB – adminfo.ucsadm.oregonstate.edu

ONID IMAP and Banner INB users may notice a “blip” and need to reconnect.

The following websites are also serviced by the load balancer, but there are no persistent connections so we don’t expect any impact to users:

MyOSU – https://myosu.oregonstate.edu OSU Online Services – https://adminfo.ucsadm.oregonstate.edu OSCAR – https://oscar.oregonstate.edu Nolij – https://nolij.ucsadm.oregonstate.edu/NolijWeb/ MyONID – https://secure.onid.oregonstate.edu CAS/Shibboleth – https://login.oregonstate.edu ONID Webmail – https://webmail.oregonstate.edu

We will run on the secondary load balancer for a week to ensure there are no issues with the new software. If there are no issues, I will upgrade the software on the primary load balancer and roll services back to it. I’ll send another notice to Outages when that is scheduled.

Andy Morgan Enterprise Computing Services

Blackboard unavailable 1/25, 6am – 9am

Tue, 01/21/2014 - 9:48am

Blackboard will be undergoing scheduled maintenance on Saturday, 1/25, from 6am – 9am and will be unavailable during this time.

– Lindy Foster Enterprise Computing Oregon State University 541-737-3805

Banner INB and ONID email maintenance at 10:00-10:05PM January 13 2014

Mon, 01/13/2014 - 6:03pm

There will be a 5-minute emergency service interruption tonight from 10:00-10:05 PM to reboot a hung load balancer. Existing connections to Banner INB and ONID email (for users not migrated to Google) will be dropped, and users can reconnect after the maintenance is complete.

Jill Swenson Associate Director, Enterprise Computing Services Oregon State University (541) 737-0682

Service Interruption, 01/08/2014 – 4-5:45pm, mail.oregonstate.edu

Wed, 01/08/2014 - 7:06pm

Incident, resolved: mail.oregonstate.edu Date and Time: 01/08/2014 – 4-5:45pm

The SSL certificate on mail.oregonstate.edu expired today, and from 4 to 5:45pm mail clients may have displayed a certificate error message before sending mail. This has been resolved.

IS Services status update, Wed. 1/8

Wed, 01/08/2014 - 12:48pm

The issues that caused service interruptions on Monday and Tuesday have all been resolved and these services are running as expected. The affected services were the OSU_Secure wireless network, Nolij, WebVPN, and ONID class group lists.

WebVPN login issue resolved, 1/7, 5:50am

Tue, 01/07/2014 - 8:27am

We have now resolved the WebVPN login issue that was discovered on Monday, Jan. 6th. A failover and reboot of the primary server solved this issue. We believe the issue was caused by an error in the new code version on the VPN, and we have reported the potential issue with Cisco.

Nolij Login Issues Resolved

Mon, 01/06/2014 - 5:00pm

The issue with Nolij logins has been resolved. Nolij had reached a logging limit. The limit has been adjusted and Nolij is now operating normally.

Jill Swenson Associate Director Enterprise Computing Services 209 Milne Computer Center Oregon State University Corvallis, OR 97331 (541) 737-0682

Nolij Login Issues

Mon, 01/06/2014 - 4:18pm

Nolij is currently rejecting new user logins. Technical staff is investigating and working to resolve the issue.

Jill Swenson Associate Director Enterprise Computing Services 209 Milne Computer Center Oregon State University Corvallis, OR 97331 (541) 737-0682

Service Interruption, OSU_Secure, Sun. 1/5 8:00am to Mon. 1/6 11:20am

Mon, 01/06/2014 - 11:30am

The OSU_Secure wireless network experienced a service interruption beginning Sunday, Jan. 5th around 8:00am. The issue was resolved at 11:20am on Monday the 6th. During this time, community members could still use the OSU wireless network, but had to do so via OSU_Access or other network.

On a related note, as of 12:00pm on Monday, WebVPN is unavailable and staff are working to resolve the issue.

The interruptions stem from the data center maintenance conducted on Sunday morning. Information Services apologies for the service interruptions.

Network Maintenance 1/5/14 6:00AM

Thu, 01/02/2014 - 9:24am

Primary Contact: Michael Gromek, michael.gromek@oregonstate.edu

There will be a scheduled maintenance on the Nexus switches in the Kerr b210 and Milne datacenters on Sunday, January 5, 2014 beginning at 6:00AM, and completed by 8:00AM. We will be replacing some network components, that will result in a 5 minute interruption to connectivity for most of the devices in Kerr b210, and a few devices in Milne. Replacement will be done in phases, so that the outage will affect a small group of devices at any one time. All devices should automatically reconnect when the switch is brought back online. Due to redundancy in servers and connectivity, we do not expect any outage or visibility to the general user community during this maintenance.