Information Services

The Netsvcs firewall migration scheduled for today at 10PM is complete, and all services are functioning normally. Most services behind the firewall were disrupted for less than 5 minutes. There were problems with authentication to OSU_Secure until about 10:45PM, when one of the authentication servers was rebooted. If you notice any issues, please contact us [...]

From 9 AM to 9:30 AM Sunday, the Exchange system will undergo maintenance related to the Outlook client delayed message issue experienced on 2/28. This is not an outage and will not adversely affect access to email during this timeframe.

Banner will be unavailable at midnight this Friday, March 1st, for our usual backups. Banner generally returns to service around 5:00am on Saturday morning. This Saturday, March 2nd, Banner will remain unavailable for three more hours, and return to service at 8:00am.

Network Services will perform a firewall upgrade on Saturday, March 2nd between 10:00 pm and 10:15 pm. This upgrade will allow OSU to continue building a more secure and redundant computing environment. Please be aware of the service impacts and the steps you can take to avoid being impacted. Email – Delivery Delayed. No messages will be [...]

Primary Contact: Jill Swenson, jill.swenson@oregonstate.edu Blackboard Mobile Learn (a mobile interface to Blackboard Learn) will be activated on the Blackboard servers at 7:00AM on Thursday March 28, 2013. This is a configuration change to Blackboard which enables mobile clients to access the mobile-specific interface. The feature has been preconfigured and tested in our development environment. [...]

Notice of Unplanned Outage We have identified the cause of the network problem and taken action to block the source of the traffic. We believe that service has returned to normal. If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

Notice of Unplanned Outage There appears to be a network disruption related to high outbound traffic to our upstream internet provider. We are investigating the source of the traffic, and attempting to resolve the problem. If you have questions or concerns about this outage, please contact Network Engineering at net (at) oregonstate.edu or call 737-HELP.

Primary Contact: We are implementing an ActiveSync Throttling policy for Apple iOS 6.1 and 6.1.1 devices to address a known bug that is causing excess log growth on the Exchange servers. We have tested the throttle policy on our ActiveSync devices and have not noticed any performance degradation. Each evening we will run a script [...]

This Saturday during our regular maintenance window from 10PM to Midnight I will be patching the following systems: CN-Home, CN_Share, TSS-Data, TSS1, and TSS4. The outage for each system should be fairly brief when it is restarted. Bruce Beicke Systems Administrator 541-713-3551 bruce.beicke@oregonstate.edu

Starting at 02/21/2013 – 12:15pm to 12:25pm, an incident occurred with a temporary loss of some Network Connectivity. This caused the exchange mail servers to fail-over, and may have caused some core services such as DNS to be unresponsive. This connectivity issues have been resolved and the Network Services team is looking into the cause [...]

Starting at 02/18/2013, between 4:40pm to 5:05pm, people across campus experienced intermittent connectivity issues that affected Exchange, general Internet access, and access to some on-campus servers on this Monday afternoon. The cause was a denial of service attack on the border router. The attack has ceased or been mitigated and thus the connectivity issues appear [...]

The ScreenConnect server will offline during our normal maintenance window for ~30 minutes. This should only affect IT staff who may wish to use this software on Saturday night. Outage Window Start: 02/16/2013 10:00 PM End: 02/16/2013 10:30 PM This will enable us to move the VM into our old infrastructure into the new production [...]

** Maintenance Announcement – No service interruption anticipated ** Services Maintained & Purpose of Maintenance: adding vlan 810 to blade servers one data center at a time. This should be a non service interruption as noc adds the vlan. Maintenance Window: Start: 02/16/2013 10:00 PM End: 02/16/2013 10:30 PM If you have questions or concerns [...]

It appears the wireless issues have subsided. We made configuration changes that we think will keep this from happening again. Feel free to contact us for details. Joel Burks Network Engineering Oregon State University (541) 737-2132 On Tue, 12 Feb 2013, net@oregonstate.edu wrote: > Date: Tue, 12 Feb 2013 12:47:04 -0800 > From: net@oregonstate.edu > [...]

Network Services is investigating complaints of intermittent wireless issues. The issue appears to be centered on initially connecting to wireless and is independent of either OSU_Access or OSU_Secure. We do not have an estimated time for repair and are working to isolate the cause of the issue.

Banner and all associated systems successfully completed their maintenance work and were returned to service at 8:45am this morning, Saturday, 2/9/13. Thanks, Kent Kent Kuo Director, Enterprise Computing Services Oregon State University

We experienced an outage on NWS-SQL2 between 1:45 and 2:15pm on Thursday, Feb. 7. NWS-SQL2 houses the following MSSQL 2000 databases: OSCAR_Net, ChemInvtry, and Tagprod. As a result, OSCAR and other services associated with these databases experienced a service interruption for 40 minutes. The incident was caused by a failed connector in the data center [...]

Due to planned maintenance activities, the Oregon State University network will experience service interruptions on Saturday, February 9. Please be aware of the following schedule: 5:30 am to 6:00 am – OSU’s website, ONID services, and most services housed in the data centers will be unavailable 5:00 am to 7:00 am – Blackboard unavailable 12:00 [...]

The Appworx maintenance is complete and Appworx has been returned to service. Catherine Williams Associate Director, Enterprise Computing Services Oregon State University 224B Milne Computer Center Corvallis OR 97331 541-737-2718

We are applying a Lefthand OS update and a disk drive firmware update. The OS update addresses several minor bugs. The primary emphasis is the disk drive firmware (postponed from last week). The firmware update is to prevent false-positive prefail events on individual disk drives. The firmware will be applied to 3 of our 6 [...]