Civic
Discovery and the Three “Cs” of Public Participation: Consultation, Consensus,
and Collaboration
Gregg B. Walker, Ph.D. Oregon State University
Presentation at the Workshop on Practical
Theory, Public Participation, and Community
Baylor University, Waco, Texas
27-29 January 2000
Civic
Discovery
-
Citizen inquiry into controversial and challenging
situations.
-
Activities and processes that provide opportunities
for communities to debate their future and citizens to learn from one another.
-
Any citizen forum where "opinions can be revised,
premises altered, and common interests discovered" (R. Reich, The Power
of Public Ideas, 1988, p. 144).
Civic
Discovery
-
Negotiated meanings
-
Shared understanding
-
Dialogue
-
Deliberation
-
Inquiry
-
Advocacy
-
Constructive skepticism
-
Collaborative argument
Civic
Discovery
"the failure of conventional techniques
of policy making to permit civic discovery may suggest that there are no
shared values to be discovered in the first place. And this message
-- that the 'public interest' is no more than an accommodation or aggregation
of individual interests -- may have a corrosive effect on civic life" (R.
Reich, The Power of Public Ideas, 1988, pp. 146-147).
Civic
Discovery Via Collaborative Learning
-
From dialogue to deliberation to decisions
-
Actions as improvements - Improving the situation
rather than solving the problem
-
Improvements as desirable and feasible change
-
-- Desirable: What we want
-
-- Feasible: What we can do
-
Improvements: Good ideas that can be implemented
Consultation
-
An information gathering or feedback activity
-
Decision making is not shared
-
No negotiation
-
Power is maintained
-
“Inform and educate”
-
Considers desirability only
-
“Command and control” communication
Consultation
. . .
-
Uses Traditional Methods of Public Involvement
-
Specialists prepare detailed planning documents.
-
Opportunities for public comment are provided,
such as hearings, open houses, and letters.
-
How public input is used is not clear.
-
The decision authority (e.g., agency) is in
the role of arbitrator.
Agency
as Arbitrator
Agency
(decision authority)
IG1
IG2 IG3
IG4 IG5
IG6
IG= Interest Group
Agency
as Arbitrator
-
IGs lobby for their own positions and advocate
extreme stances
-
Mutual learning is not likely
-
Decisions appear as unwarranted compromises
... “No one is happy so the decision must be good”
-
Potential chilling effect on citizen participation
-
Risks the 3 “I” model
The
3 “I” Model
Consensus
-
A decision making goal
-
Desire for full agreement
-
Outcome centered
-
Degree of joint decision making
-
Some shared power
-
Possibility of negotiation
-
Collaboration is possible but not required
Is
there Consensus on Consensus?
Consensus can
be:
-
The majority’s will determined by democratic
voting procedures
-
Unanimous agreement (consent or support)
-
Absence of objection
-
Commitment of a decision without full agreement
-
Commitment to implementing a decision
-
Group compliance
Genuine
Consensus?
-
Dictated consensus
is consensus as a mandated, pre-determined goal (“we will work on this
until we reach consensus”).
-
Emergent consensus
is consensus that comes from the “ground up” as a result of group interaction.
-
Consensus is a desirable goal, but in complex
situations, may be difficult to achieve.
Can
Consensus on Science be Achieved?
-
Science is interpretive. Scientists
make different judgments about what data mean.
-
Stakeholders (including agencies) may hold
different scientific views, and support different scientists.
-
Are venues adequate for scientific debate?
-
Can citizens and scientists interact constructively?
The
Fundamental Paradox
A tension between
two different values in policy formation:
-
The need for technical competence--”the best
available science”--in complex issues (politics of expertise).
-
The need for an involved citizenry and open
public discourse (politics of inclusion).
How
can Technical Expertise and an Involved Citizenry be Integrated?
While there may be several ways, collaborative,
social learning approaches may be the most direct.
Social learning involves knowledgeable
citizens and technical experts working through the complexity of the situation
to craft a public judgment about how to proceed.
Collaboration
-
Emphasis on process and procedure
-
Open communication; disagreement is respected
-
Mutual gains/integrative negotiation interaction
-
Joint decision making
-
Shared power
-
Consensus is possible
-
Desirability and feasibility
-
Civic communication
Collaboration
Defined
(adapted from B. Gray, Collaborating,
1989)
-
An emergent process
-
Interdependent stakeholders
-
Differences addressed constructively
-
Joint ownership of decisions
-
Stakeholders assume shared responsibility
for outcomes
A Learning-Based
Collaborative Approach
-
Is less competitive than traditional decision
making
-
Emphasizes mutual learning
-
Guides stakeholders (e.g., interest groups
and agencies) to learn from one another
-
Respects both traditional (local, indigenous)
and scientific/technical knowledge
-
Fosters systems thinking
-
Values diversity of parties and viewpoints
-
Encourages innovation
-
Promotes dialogue and mutual gain negotiation
-
Addresses both desirability and feasibility
of change
-
Is accessible and inclusive
-
Builds individual and social capacity
Agency
as Learning-Based Decision Maker
Agency
(decision authority)
IG1
IG6
IG2
IG3
IG4 IG5
“Healthy”
Collaborations
-
Accept new players
-
Promote joint learning
-
Explore value differences
-
Address intangibles
-
Key on mutual gains
-
Share implementation
-
Are on-going processes
Major
Drawbacks to Collaboration
-
Slow
-
Expensive
-
Time consuming
-
Requires a minimum level of goodwill
-
Must operate in the face of competitive options
-
Raises expectations
Collaborative
Public Participation is not Easy
-
It must be a viable option for parties/stakeholders;
strategic behaviors will persist.
-
It demands commitment - up and down as well
as across.
-
It requires meaningful decision space.
-
It occurs in a historical context; building
trust and overcoming skepticism takes time.
Doing
[Collaborative] Public Participation: Five Phases
Assessment----Training----Design----Implementation
(Facilitation)----Evaluation
An
Assessment Goal: Collaborative Potential
-
The potential for open, constructive, and
respectful interaction in a decision making situation
-
The potential for mutual gain results
An
Assessment Framework: The Progress Triangle
Substance
Procedure
Relationship
Assessment
and the Progress Triangle
Assess the Relationship
. . .
-
Can the parties work together?
-
What are the parties’ values and interests?
Assess the Procedure
. . .
-
Is decision space sufficient?
-
Is the process accessible?
Assess the Substance
. . .
-
Is knowledge adequate?
-
Are mutual gain improvements possible?