- Safety and Security
- Network and Phone
- Mobile Devices
Symantec Clean Wipe
Symantec Clean Wipe is a tool designed by Symantec specifically to help uninstall their products. It is recommended that you only use Clean Wipe as a last resort when trying to remove Symantec products and uninstalling them normally through the Control Panel is a much better option when it works.
|You will need to authenticate with your ONID Username and prefix your Username with "ONID\"|
|Windows||Clean Wipe (Uninstaller)|
|Mac OS X||Symantec Uninstall Application|
When prompted enter in your username and password, please remember to put your domain before the username (for example, ONID\onidusername in the username field).
Wait for the download to finish
- Windows 8: Once you unistall Symantec Antivirus your windows Defender will automatically start to protect you computer.
1.) Open the Cleanwipe file that was downloaded (it should be a .zip file)
2.) Copy the files that are inside to your desktop (it may help to put them in a new folder)
3.) Run the CleanWipe.exe file that you just copied
4.) If your computer gives you a pop-up box asking for permission to run CleanWipe, click ‘Yes’
5.) Once the program opens click ‘Next >’
6.) Check the box to indicate that you accept the terms in the license agreement
7.) Click on ‘Next >’
8.) Check the boxes next to any products that you want to remove. Most commonly this will be the ‘Client Software’ box on the top of the list.
9.) Click ‘Next >’
10.) Make sure you don’t have any unsaved documents open as the computer will be restarting soon
11.) Check the box that reads ‘Reboot automatically’
12.) Click ‘Next >’
13.) CleanWipe will now run through and uninstall Symantec
14.) Once the removal finishes (a message that reads ‘Removal completed successfully’ will show up) click ‘Next >’
15.) Click ‘Finish’
16.) The computer should now restart. If it doesn’t restart automatically be sure to do restart it yourself
17.) Once it reboots make sure that all Symantec products are removed from the computer