Oregon State University

Update Java

Many issues with Blackboard can be solved by uninstalling and reinstalling Java. You can select your operating system from the list below for instructons on fixing Java.

Commonly Impacted Blackboard Areas

  • Text entry that uses the visual editor
    • e.g Discussion board
  • Collaboration tools

Operating System

 

Windows Vista/7

  1. Open Computer by either double clicking on the icon on your desktop, or by clicking the start button and then Computer.
  2. Click "Uninstall or change a program" near the top of the window.
    Uninstall or change a program.
  3. Scan through the list and uninstall all Java items.
    Uninstall Java
  4. Browse to http://java.com/
  5. Click the Free Java Download button.
  6. Install the downloaded software.
  7. Close browser windows.
  8. Open http://my.oregonstate.edu/ and test to see if the issue has been resolved.

 

Windows XP

  1. Open the Control Panel by clicking Start > Control Panel or Start > Settings > Control Panel.
  2. Click "Add or Remove Programs".
    Add or Remove Programs
  3. Scan through the list and remove all Java items.
    Remove Java
  4. Browse to http://java.com/
  5. Click the Free Java Download button.
  6. Install the downloaded software.
  7. Close browser windows.
  8. Open http://my.oregonstate.edu/ and test to see if the issue has been resolved.

 

MAC OS

  1. Open the Apple menu and click Software Update...
     
  2. If your Java program needs updating, the Software Updater with automatically update it.
  3. Close browser windows.
  4. Open http://my.oregonstate.edu/ and test to see if the issue has been resolved.

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