Computer Help Documents

There are two options available when setting up Entourage 2008 to check your email:

• Set Up an Exchange Connection - Reccomended
• Set Up an IMAP Connection - Only if Exchange doesn't work

Set up an Exchange connection to the OSU E-Mail server

This is the preferred method if you are on-campus or using a VPN connection from off-campus. It provides the most features and easiest access to Exchange. To set this up in Entourage follow these instructions.

1. The first time you run Entourage, the Entourage Setup Assistant will open. Close the Assistant.
2. Go to Tools, Accounts, Exchange, and click on New.
3. Click on Configure Account Manually.
4. Enter a name for the account, such as "Exchange".
5. Then enter your name: John Doe
6. Enter your email address: john.doe@oregonstate.edu
7. Put your username in the Account ID field, and enter the domain, and password.For example, if you are a CN customer:
   • Username: doej
   • Domain: CN
8. Exchange Server: exmail.oregonstate.edu
9. Click on the Advanced tab, and put a checkmark next to DAV Service requires secure connection (SSL).
10. Enter the name of the global catalog server in your domain (e.g. gc.nws.oregonstate.edu or gc.tss.oregonstate.edu, etc.).
    
    • If you do not know this, contact your DCA.
11. In the settings for the directory server and ensure the boxes are checked. 
    • "This server requires me to log on"
      
    • "Override Default LDAP Port: 3268"
12. Leave the SSL setting unchecked.
13. Leave the Search Base, blank.
14. Leave all other options set to default and click OK.
15. Entourage will tell you that it is synchronizing in the background. Close the Accounts window.

Set up an IMAP connection to the OSU E-Mail server

If you are off campus and still want to use your email client instead of the webmail feature you can set up an IMAP connection to the server. This won't provide all of the features you are used to from the standard Exchange connection but you will be able to check your messages and send mail. To set up this connection follow these instructions.

1. Open Entourage.
2. Open the Tools menu and choose Accounts.
3. Click on New.
4. When the Account Setup Assistant window appears, click the Configure Account Manually button.
5. Select IMAP from the Account type drop-down list and click OK.
6. Enter an Account Name which you will use to identify the account.
7. Enter your Name the way you want other people to see when they receive your email.
8. Enter your Email Address in the form first.last@oregonstate.edu
9. Enter your CN or FS_mail username in the Account ID field.
10. The IMAP server name is mail.oregonstate.edu
11. Click the Click here for advanced receiving options button.
12. Check the This IMAP service requires a secure connection (SSL) box and close the window.
13. The SMTP server name is mail.oregonstate.edu
14. Click the Click here for advanced sending options button.
15. Check the SMTP service requires secure connection (SSL) button.
16. Check the SMTP server requires authentication box.
17. Enter your ONID Username and Password then, close the window.
18. Click OK.
19. Enter your email password when prompted.
20. Close the Accounts window.