Oregon State University

Using Your Telephone

Setup | FAQ | Using Your Telephone | Voice/E-mail Integration | Glossary / Feature Descriptions

 

If you haven't setup your voice mailbox, visit the Setup page and follow the instructions to setup your Voice Mailbox.

 

Voice Mail Basics

 

Voice Mail and Phone Tips and Tricks

  • When listening to a message:

Press [1] to replay the message from the beginning.
Press [3][3] to skip to the end of the message.
Pressing [1]  or [3] a single time, will rewind or advance a few seconds.
Pressing [3][3][7] will delete the message.
Pressing [3][3][9] will save the message and leave it marked as unread.
Pressing [#] at any time will skip to the next message and mark the current message as read. 

  • To bypass the voice mail greeting and leave a message:
  • Press [1] when the voice mail greeting starts and you will skip the greeting to leave a message.

  • The message waiting indicator light on your phone will be lit when you have unread/unplayed messages.  
  • To send your calls directly to cover (voice mail for most people) without ringing your phone:

Pick up your phone and get a dial tone.
Press [*][8]
Hang up the phone.
To Cancel:
Pick up your phone and get a dial tone.
Press [#][8][8] and hang up the phone.

  • To forward your calls to a phone at a different campus extension:

Pick up your phone and get a dial tone.
Press [*][2] followed by the 5-digit campus extension number where calls will be forwarded.
Hang up the phone.
To stop forwarding your calls:
Pick up your phone and get a dial tone.
Press [#][2][2] and hang up the phone.

NOTE: To be found at an off-campus number, you need to configure Call Me or Find Me via the Web Configuration Tool or Outlook plug-in.

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