Using Your Telephone
Setup | FAQ | Using Your Telephone | Voice/E-mail Integration | Glossary / Feature Descriptions
If you haven't setup your voice mailbox, visit the Setup page and follow the instructions to setup your Voice Mailbox.
Voice Mail Basics
- Check out the Popular Voice Mail Options (or as .pdf document)
- For more detail on Voice Mail options, check out the graphically-oriented
Avaya Modular Messaging Guide.
Voice Mail and Phone Tips and Tricks
- When listening to a message:
Press [1][1] to skip to the start of the message.
Press [3][3] to skip to the end of the message.
Pressing [1] or [3] a single time, will rewind or advance a few seconds.
Pressing [3][3][7] will delete the message
Pressing [3][3][9] will save the message (it remains in your mailbox
but is no longer marked as a new message)
- When you call someone and get their voicemail greeting, press [#] to bypass the
greeting and immediately leave a message.
- The message waiting indicator light on your phone will be lit when you have unread/unplayed messages. If a message is skipped, the light will remain lit. In order for the light to turn off, the new message(s) must either be deleted (press 7) or saved (press 9) at the end of the message. See the first tip above for a shortcut to delete or save the message.
- To send your calls directly to cover (voice mail for most people) without ringing your phone:
Pick up your phone and get a dial tone.
Press [*][8]
Hang up the phone.
To Cancel:
Pick up your phone and get a dial tone.
Press [#][8][8] and hang up the phone.
- To forward your calls to a phone at a different campus extension:
Pick up your phone and get a dial tone.
Press [*][2] followed by the 5-digit campus extension number where calls will be forwarded.
Hang up the phone.
To stop forwarding your calls:
Pick up your phone and get a dial tone.
Press [#][2][2] and hang up the phone.
NOTE: To be found at an off-campus number, you need to configure Call Me or Find Me via the Web Configuration Tool or Outlook plug-in.
