- Safety and Security
- Network and Phone
- Mobile Devices
If you have recently registered and after 5-10 minutes are still being sent to the 'Unregistered' page, then follow the steps to below.
Restart Your Computer
Restarting your computer will fix the majority of these cases. Sometimes, a computer may think it still belongs in the unregistered network. Restarting your computer may resolves this issue.
Refresh Your IP Address?
If after rebooting, your computer still only goes to the unregistered page, try refreshing your IP Address. To refresh your IP Address, follow the instructions on our Restarting Your Connection page.
Check Your Adapter Address
A common problem when a student registers a computer is mistyping their computer's adapter address number into the registration page. Double check your computer's adapter address against the one you have registered.
If you have wireless network be sure you are getting the adapter address from your wired network card and not your wireless.
Still Not Working
If you have completed all of the steps above and are still going to the UnRegistered page, please feel free to contact us and we can help over the phone or can go out to your room.