Using Microsoft Exchange? Unified Messaging? for the First Time
Once unified messaging has been activated for your account, you will receive an email with a phone number and PIN. (Note: voicemail-only users will receive a default PIN from their telephone coordinator instead.)
At the main menu say "Personal Options" or press   .
For greetings, press .
To set your personal greeting, press  and follow the system prompts.
To set your name, press  and follow the system prompts.
Hang up when finished, or press [*] to return to the main menu.
Navigating your Voicemail Using Voice or Touchtone Commands
There are two methods available for navigating within Unified Messaging. The voice (or speech) interface is the default user interface. You may change to touchtone at any time and vice versa while in your mailbox.
Switch from the voice interface to the touch-tone interface by using one of the following methods:
Option 1: from the main menu, say “Personal Options” and press . This will permanently set your menus to touch-tone.
Option 2: from the main menu, press  then . This will set your menus to touch-tone for this call only.
Switch from the touchtone interface to the voice interface:
From the main menu, press  then .
Set a New PIN
Call your Outlook Access Number
Enter your PIN when prompted
To change your PIN, press  then  from the main menu and follow the recorded instructions
PINs can only be numeric and must be at least 5 digits long
Voice prompts will lead you through changing your PIN and setting up your voice signature and your initial greeting.
Record Your Name
From the main menu, press  then 
Press , wait for the tone, then say only your first and last name, and press [#] to stop recording
Press  to accept the recording or  to record your name again
After you accept the recording, press [#] to continue
Create your Personal Greeting
From the main menu press  then 
Press  for Personal Greeting.
Press  to use a Standard Greeting
Press  then  to customize your Personal Greeting