- Safety and Security
- Network and Phone
- Mobile Devices
ALERT - Dangerous computer malware
CryptoLocker is dangerous, malicious computer software that encrypts your data files (word, powerpoint, pictures, music, videos, etc.). The nefarious individuals then hold your data for ransom and try to extort money from you.
Learn more about this risk and how to protect yourself here - http://oregonstate.edu/helpdocs/safety-and-security/computer-viruses-fraud/computer-viruses/cryptolocker-dangerous-ransomware
The OSU Computer Helpdesk is a free "quick help" service available to students, faculty & staff. The student consultants provide "how-to" assistance and initial troubleshooting expertise with problems related to internet tools, software applications, and ONID accounts.
You may contact us in the way that best suits your needs:
Contact Your IT Consultant
If OCH is unable to resolve your question or problem, they will escalate it to your IT consultant (also known as a Department Computer Administrator, or DCA?).
Your IT consultant will help you resolve more in-depth technology-related issues. S/he can provide you with settings, help resolve hardware or software problems, provide security consulting, and otherwise be a helpful technology resource.