Oregon State University

Configure Exchange on Outlook 2011 for Mac

There are two options available when setting up Microsoft Outlook 2011 to check your email:


Set Up an Exchange Connection in Outlook 2011 for Mac

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

  1. Open Outlook 2011.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange" option
  5. Fill in your full email address at the top, then select "User Name and Password" in the Method dropdown menu
  6. Fill in your domain (Either CN or FS_Mail), then type a backslash ("\"), then type your username in the "User Name" section (See image example below)
  7. Fill in your password in the password box
  8. Click "Add Account" and it will start downloading your mail, contacts and calendars
    • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

Excahnge 2011

If you would like to configure a directory service (so you can access an OSU Global Address List), please take the following steps:

  1. Click the "Outlook" menu, then click "Preferences"
  2. Under the "Personal Settings" area, click on "Accounts"
  3. Select your OSU Exchange account from the list on the left and click the "Advanced" button in the lower-right
  4. Under the "Directory Service" section, clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
  5. Click "OK" and you should be able to access contacts in the GAL.

Set up an IMAP connection to the Exchange server

If you are off campus and cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure outlook:

  1. Open Outlook 2011.
  2. Once open, click the "Outlook" menu, then click "Preferences"
  3. Under the "Personal Settings" area, click on "Accounts"
  4. Click the "+" symbol in the lower left-hand corner, and select the "E-Mail" option
  5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type your domain (CN or FS_Mail), followed by a backslash ("\"), followed by your username (see image example below)
  8. Select "IMAP" from the Type dropdown menu
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. Check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail

Contact Info

Copyright ©  2014 Oregon State University
Disclaimer