Mobile Devices

Configure Exchange on Android Devices

If you have a unified account follow the instructions found here.

If you would like to set up your email account to sync with your Android device, please follow the instructions below. Please remember that your device must support Microsoft Active Sync to support a full Exchange? email account. Your directions may vary as different manufacturers have different types of the Android OS.

Depending on your device manufacturer (HTC, Motorola, etc.), you may need either a valid Wi-Fi signal or a data connection (4G, 3G, Edge, etc.) before you attempt to set up your account. If a data connection is required, you will need to disconnect from Wi-Fi. You may wish to check with the hardware vendor to see which is required for setup.

  1. If you are on campus and need to establish a Wi-Fi connection, please note the following:
    1. You must register your mobile device with our network to establish a connection.
    2. You can establish a secure, encrypted connection with the OSU_Secure network. This will protect you from hackers who might exploit an unencrypted connection. Click here for Wi-Fi setup instructions.
  2. From the Home screen, press the Menu button.
  3. Tap Settings.
  4. Tap Accounts & Sync.
  5. Tap the Add account button.
  6. Tap Exchange ActiveSync (your device might instead say Corporate, ActiveSync, Microsoft Exchange, or Exchange).
  7. Set up the account:
    1. Enter your Exchange email address, e.g.
    2. Enter your Exchange password
    3. Tap Next
  8. For some users, you maysee a screen that prompts you to enter information on domains. If you do not see it, skip to step about desired sync settings. If you do see it, proceed to the next step.
    1. Enter your domain\username, with a backslash (\) separating the two. For example, if you are a CN customer, you will enter "CN\username". If you do not know the pertinent information above, contact your IT support person for help.
    2. Enter a mail server of
      1. NOTE: You may need to use if your using an older client without exchange/corporate sync.
    3. Select Secure or SSL for security options.
    4. Tap Next.
  9. You may see a screen that asks you to select your desired sync settings and push options. After you select them, tap Next.
  10. You may see a screen that asks you to name the account (e.g. you could type "OSU Email").
  11. Tap Finish setup or Done.
  12. If you receive a "Remote Security Administration" warning, or a warning that "Your Exchange server requires that you enable security to continue synchronizing," tap OK to accept. You may also need to tap Activate on the "Activate Device Administrator" screen.

You are done!

Your device should now sync with the Exchange server. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

Configure Exchange on iPhone, iPad, iPod

Quick Setup Method

You can use this utility to automatically set up your account. Just navigate to this page on your device and download the file (exchange?.mobileconfig) using the button below

Quick Email Setup

Manual Setup Method

Follow directions below to set up your exchange account on your iPhone, iPad, or iPod.

If you have a unified account follow the instructions found here.

  1. Make sure that your device is connected to either Wi-Fi or a 3/4G data connection.
  2. Tap Settings icon on your home screen
  3. Tap on Mail, Contacts, Calendars
  4. Tap on Add Account... under the Accounts heading
  5. Tap on Microsoft Exchange icon
  6. Fill in the account information fields. Example below is for CN customers:
    •  E-mail - Enter your exchange account e-mail address (
    •  Domain - example domain: CN
    •  Username - Enter your domain username 
    •  Password - Enter your domain password
    •  Description - Enter a description for the account (such as OSU email)

    NOTE: If you do not know the pertinent information above, please contact your Department Computer Administrator (DCA)

  7. Click Next
  8. Fill in for the server name
  9. Click Next
  10. Turn on the features you would like to sync with your phone (Mail, Contacts, and Calendars.)
  11. Click Save.
  12. You should now be able to access your Exchange mail from your phone. If you are not sure what your server settings are, please contact your Department Computer Administrator (DCA).


Configure Exchange on Blackberry Devices

If you have a unified account follow the instructions found here.

Blackberry users: A personally owned Blackberry must be associated with an Enterprise data package in order for the device to sync with OSU's Blackberry Enterprise Server (BES). The device must then be entered into OSU's BES. To set up a Blackberry on the BES, please contact OSU Telecom at 3-3465. All other smartphones will need an unlimited data package for constant email communication.

Open your Blackberry device and please find your settings application in your main dashboard. 
 Once in your system settings, please find and select Accounts.
 Select Advanced at the bottom of the "Add Account" screen.
 In the Advanced Setup screen, please select Microsoft Exchange? ActiveSync.

Once on the Advanced Add Account page, please fill out the following:


Domain: CN or FS_MAIL

Username: Commonly your username is the first seven letters of your last name, and one or more letters of your first name. (For example, Benny Beaver would be beaverb)

Email: In the email address field, please enter your address.

Password: For your password, please enter your full email password here.

Server address: When it asks for a server address, please use .

Port: The port for the server is 443.

SSL: Please turn SSL On.

VPN?: VPN does not need to be turned on.

Push: Enable Push; when you receive emails it will send an email to your phone immediately.

Snyc Interval and Timeframe: If you want, set the Sync Interval and Timefram to whatever you like. We recommend setting Sync Interval to Manual, and Sync Timeframe to 7 days.  

After done with this page, please press Next in the upper right corner.

After pressing Next, it should put you on a new page for Microsoft Exchange ActiveSync. Turn on sync for email, contacts, calendar, tasks and memos. It may take a few minutes to fully sync all your messages to your inbox.

And that's it! You've have succesfully synced your exchange account with your blackberry device. If you have any questions or concerns about your account information, please feel free to contact your department's DCA? or the OSU Computer Helpdesk at 541-737-3474.