The OSU Computer Helpdesk is a free "quick help" service available to students, faculty & staff. The student consultants provide "how-to" assistance and initial troubleshooting expertise with problems related to internet tools, software applications, and ONID accounts.
You may contact us in the way that best suits your needs:
Help request form: http://oregonstate.edu/is/client-services/och/helpdesk
If OCH is unable to resolve your question or problem, they will escalate it to your IT consultant (also known as a Department Computer Administrator, or DCA?).
Your IT consultant will help you resolve more in-depth technology-related issues. S/he can provide you with settings, help resolve hardware or software problems, provide security consulting, and otherwise be a helpful technology resource.