Get Connected! for Employees

Who Should Use This Guide?

This Get Connected guide is for new OSU employees, including part-time and student employees, who need to get connected to OSU systems such as employee payroll systems and email. Even if you have connected to one or more OSU systems, we recommend you go through this guide, anyway, just to be sure you’ve covered the bases.

If you are associated with OSU in some other capacity (e.g. a vendor or contractor), this document likely does not apply to you. Please check with your OSU contact for details on accessing OSU resources as needed.

If you are a new student, please see Get Connected for Students.

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Before You Start: Important Notes About Security

Please, never give anyone your passwords, whether via email, phone, or in person. Even OSU support staff will not ask you for your password. Each year, roughly 40 OSU user accounts are hacked because a person gave someone else their password.

On a related note, do not show login information to anyone and keep any passwords you write down in a safe place. Do not slap a sticky note onto your computer monitor with your password – that is manifestly unsafe.

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Get to Know Your IT Support Consultants

If at any point during this "Get Connected" guide you run into problems, contact your IT consultant (also known as a Department Computer Administrator, or DCA?). You may work with one consultant or you may work with a team of consultants.

Your IT support consultant is the person you contact for all technology-related questions. S/he can orient you to your department's IT processes, provide you with email settings, help resolve hardware or software problems, and provide security consulting.

You can look up your DCA on the Network Engineering Website

If you don't know how to contact an IT consultant, ask your supervisor or call the OSU Computer Helpdesk at 541-737-3474 and we'll help you out.

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What is an ONID Account?

OSU Network Identification (ONID) is a universal computer account for all OSU students and employees. Your ONID gives you access to myOSU, which is your portal to your payroll information, ‪Blackboard, and much more‬. Your ONID also allows you to access many other online services and networks.‬‬‬‬‬‬‬

Creating an ONID account is a two-step process.

Step 1: You login to the system using your OSU-issued ID number and a default General Access Password (GAP?).

Step 2: Later, you login and create your ONID username and password.

Have you already created an ONID account by completing both of these steps?

YES NO DON'T KNOW

Create Your ONID Account, Part 1

Creating an ONID account is a two-step process. First, you login to the system using your OSU-issued ID number and a default General Access Password (GAP?). Later, you will login and create your ONID username and password. Be sure to write down all the account info you create.

(Skip these instructions if you already changed your GAP.)

  1. Go to http://infosu.oregonstate.edu/login (link opens in new window).
  2. For username, enter your OSU ID? number (this is a 9 digit number starting with 93).
  3. For password, enter your pre-assigned General Access Password (GAP).
  4. Your GAP has by default been set to your birthday. It uses 6 digits in the format of: MMDDYY (month, month, day, day, year, year).
    • For example, if your birthday is June 01, 1980, then your default GAP is 060180.
    • After you have successfully logged in, you will be prompted to create a new 6-digit GAP number. Write down the number you choose – you will need it in just a bit.
  5. On the next page, it will ask you to set up a security question. This is used to reset your GAP if you forget it in the future. Create a question/answer that only you would know.

Did you write down the new GAP number you chose? If so, let's proceed to the next step.

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Create Your ONID Account, Part 2

Now you will create your ONID username and password. Be sure to write down all the account info you create.

  1. First, wait at least 10 minutes after completing Part I above.
  2. Go to http://onid.oregonstate.edu/ (link opens in new window).
  3. Click on the "Sign Up For ONID" link in the top left corner of the screen.
  4. Enter your OSU ID? number and the new GAP? that you chose in Part I.
  5. Click Submit.
  6. Follow the on-screen instructions.
  7. Be sure to write down your new ONID username and password, and do not share it with anyone!

During this process, you will be asked if you wish to forward your ONID email to another account. We recommend that you forward it to your primary work email (example: an @oregonstate.edu email address). If you do not yet know your primary work email address, enter a personal email address. You will be able to update this address later.

At the end of this process, you will have your final ONID account login information.

Need more help?

Should you run into problems or if you need more detailed instructions, please visit the ONID Sign-Up Instructions web page.

If you continue to experience issues, please call the OSU Computer Helpdesk at 541-737-3474.

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About Exchange Accounts

Pause Here If...
If you are an employee of the College of Oceanography and Atmospheric Sciences (COAS), the College of Engineering (COE), or the College of Science (COS), this section on Exchange? accounts may not apply to you. Your IT support consultant can let you know whether you will use Exchange for email or if you will use some other system.

Most faculty and staff will have an Exchange account, which includes an @oregonstate.edu email address. There are several differences between your Exchange account and your ONID account.

Do you have an Exchange account?

YES NO DON'T KNOW

Ask Your IT Consultant

Your IT consultant can help you determine whether you have an Exchange? account. If you don't know how to contact an IT consultant, try looking them up on Network Engineering's Website. You can also ask your supervisor or call the OSU Computer Helpdesk at 541-737-3474 and we'll help you get in touch with one.

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Connecting to Exchange

Before you try to set up any device, you need the following information and settings to connect to Exchange?:

Remember that your IT consultant can provide you with this information. And if you run into problems getting connected, have your IT consultant help you out.

Connect to Exchange on Your OSU Computer

Once you have the above information, visit http://oregonstate.edu/helpdocs/email/exchange (link opens in new window) and click on the Setup Information for the email client that applies to you.

Connect to Exchange via Webmail

Once you are logged in, you may change your Exchange password.

Connect to Exchange on Your Mobile Device

Visit http://oregonstate.edu/helpdocs/email/exchange (link opens in new window) and click on the Setup Information for the system or device that applies to you.

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Set Up Secure Wireless (on laptops or mobile devices)

OSU_Secure enables data encrypted internet connections on campus. The general settings used for the OSU_Secure network are:

More detailed instructions for your device and operating system, should you need them, are available at http://oregonstate.edu/helpdocs/wireless/connected/osu-secure (link opens in a new window).

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Set Up Voicemail

  1. Get the default voice mailbox password from your department telephone coordinator.
  2. Dial 7-7111.
  3. Login with the default password and press the pound key.
  4. A tutorial will play and prompt you to:
    • Change your password. Your password must be between 5-15 digits, cannot start with a zero, cannot be your phone number, cannot be repetitive (e.g. 77777), and cannot be consecutive numbers (e.g. 123456).
    • Record your name
    • Record a Personal Greeting
    • Record a Please Hold prompt (Optional)
  5. Please allow at least 10 minutes before accessing your mailbox again to allow setup to complete.
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Get Support

Contact OCH

The OSU Computer Helpdesk is a free "quick help" service available to students, faculty & staff. The student consultants provide "how-to" assistance and initial troubleshooting expertise with problems related to internet tools, software applications, and ONID accounts.

You may contact us in the way that best suits your needs:

Phone: 541-737-3474
Help request form: http://oregonstate.edu/is/client-services/och/helpdesk
Hours: http://oregonstate.edu/is/client-services/och/

Contact Your IT Consultant

If OCH is unable to resolve your question or problem, they will escalate it to your IT consultant (also known as a Department Computer Administrator, or DCA?).

Your IT consultant will help you resolve more in-depth technology-related issues. S/he can provide you with settings, help resolve hardware or software problems, provide security consulting, and otherwise be a helpful technology resource.

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Technology Resources

Information Services provides an array of resources that help you teach, network, and connect. Here are just a few of these resources.

To learn more about how Information Services strives to serves the OSU Community, please visit us at http://oregonstate.edu/is/.

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