Troubleshooting MyOSU

Potential error messages encountered in MyOSU:

Apple Mac OSX:

The Error:

The Solution:

We are currently searching for a solution to this error.

The Cause:

The process for validating a server certificate in OSX is different from Windows. Due to this, we are currently tracking down a solution to help OSX resolve our certificate correctly.

Internet Explorer 9:

The Error:

The Solution:

Select 'Show All Content'

The Cause:

This is caused by our software serving a combination of protected data (as is expected, as this page loads your confidental information), being served with unprotected data (the weather portlet). We are currently working to move the weather portlet to a secure host. This error shouldn't be an issue after June 2011.

Internet Explorer 8:

The Error:

The Solution:

Select 'No'

The Cause:

This is caused by our software serving a combination of protected data (as is expected, as this page loads your confidental information), being served with unprotected data (the weather portlet). We are currently working to move the weather portlet to a secure host. This error shouldn't be an issue after June 2011.