Configure Exchange on Mac Mail

PLEASE NOTE:

The instructions below assume the user has Mac Mail 5 or higher. If you have a version that is earlier than 5, the following instructions may not work for you. You can check the version you have by opening Mac Mail, clicking the "Mail" menu, then clicking "About Mail".

There are two options available when setting up Mac mail to check your email:


Set Up an Exchange Connection in Mac Mail 5

An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

  1. Open Mac Mail 5.
  2. Once open, click the "Mail" menu, then click "Preferences"
  3. Click on the "Accounts" tab at the top
  4. Click the "+" symbol in the lower left-hand corner to add a new account
  5. Fill in your full name, email address, and password, then click "Continue"
  6. Mac Mail should find your exchange account, and do the rest of the setup for you, and will start downloading your mail, contacts and calendars
    • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

 

By default, Mac mail will connect to directory.oregonstate.edu for your email address book. If you would like to change this to something else, you can follow the steps below:

  1. Click the "Mail" menu, then click "Preferences"
  2. Click the "Composing" tab
  3. Under the "Addressing" section, click the "Configure LDAP" button
  4. Highlight the current OSU Online Directory entry, and click the "Edit" button
  5. Clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
  6. Click "Save", and then "Done" and you should be able to access contacts in the GAL.

Set up an IMAP connection to the Exchange server

If you cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure Mac Mail:

  1. Open Mac Mail 5.
  2. Once open, click the "Mail" menu, then click "Preferences"
  3. Click on the "Accounts" tab at the top
  4. Click the "+" symbol in the lower left-hand corner, and select the "E-Mail" option
  5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
  6. Type your Email Password in the "Password" box
  7. In the "User Name" section, type your domain (CN or FS_Mail), followed by a backslash ("\"), followed by your username (see image example below)
  8. Select "IMAP" from the Type dropdown menu
     
  9. Type "exmail.oregonstate.edu" in the Incoming Server section
  10. Check the Use SSL to Connect checkbox under the Incoming Server section.
  11. Type "mail.oregonstate.edu" in the Outgoing Server section 
    • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
  12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
  13. Click the "Add Account" button and close the Accounts window
  14. Outlook will then start downloading your mail