Spam

What is Spam?

Spam is defined as unsolicited, bulk e-mail.  Typically spam comes from strangers - people who have obtained your e-mail address without your permission. If you signed up for the mailing (intentionally or accidentally), it may be undesirable e-mail, but it is not technically spam. Likewise, if you have some sort of business relationship with the sender, it is not spam. So, an e-mail sent to you from your bank, an online service you signed up for, or your department at OSU would not be considered spam. 

Note: Using OSU's e-mail system to send unauthorized bulk mailings is against the Acceptable Use Policy.  For information about how to do a bulk mailing at OSU correctly, please see the Guidelines for Release of E-mail Addresses.

Where does spam come from?

Today most spam comes from virus-infected personal computers, hacked e-mail accounts and free e-mail providers. Use caution when opening e-mails from addresses you don't recognize, and always scan email attachments for viruses. If your computer has become noticeably slower, it's a good idea to run virus-detection software.

Finally: NEVER share your password!

What can I do against spam?

We understand spam is a frusterating topic for everyone. The best way to handle spam, here at Oregon State University, is to forward any spam you get to spam@oregonstate.edu. From there, we can work to reduce the amount of spam going out to all email users. We also have a few documents below to help you avoid spam:

(Spam) Email Filtering

Spam Filtering

Follow the steps below for your email client to turn on spam filtering:

  1. From the main Outlook window, click Junk
  2. Select Junk Email Options... from the drop-down
    Junk Email Options
  3. From the Blocked Senders tab, click Add
  4. Enter the sender's email address or email domain to block the sender
    Caution: If you block a domain, all emails from that domain will be blocked. For example if you block @gmail.com, all emails coming from an @gmail.com email account will be blocked.
  5. Click OK
  6. Click OK
  1. Click the Junk menu, then click Junk E-mail Protection
  2. Select the level ou prefer to use for junk protection (the Low setting is fine for most users)
  3. Click OK
  1. Select the spam email from the mail list
  2. Click Junk from the toolbar near the top of the window

To customize junk email controls:

  1. From the Tools menu, select Junk Mail Controls

To train Thunderbird:

  1. Select the spam email from the mail list
  2. Click Junk from the toolbar near the top of the window
  1. Log into exmail.oregonstate.edu
  2. On the upper-right, click on Options and choose See All Options...
  3. Click on Organize E-Mails
  4. Click on New Rule in Inbox Rules tab
  5. Click on More Options
  6. Set the following:
  7. In the 'Specify Words or Phrases' window enter 'X-Spam-Flag: YES' then click on the plus icon and click OK to add the phrase
  8. Select what to do with bad emails

    Select Junk E-mail from the Select folder window
  9. Name the rule and click on Save

(Spam) Exchange Inbox Filters

Inbox Rules can be used to lower the amount of spam received to exchange? email addresses.

  1. Log into exmail.oregonstate.edu
  2. Click on See All Options... from the drop down Options menu
  3.  Click on Orginize E-Mails on the left
  4. Click on New Rule in Inbox Rules tab
  5. Click on More Options
  6. Set the following:
  7. In the 'Specify Words or Phrases' window enter 'X-Spam-Flag: YES' then click on the plus icon and click OK to add the phrase
  8. Select what to do with bad emails

    Select Junk E-mail from the Select folder window
  9. Name the rule and click on Save

(Spam) Reporting Spam

Spam emails can be very tedious. If you would like to help us lessen the problem, go ahead and forward the spam email as an attachment to spam@oregonstate.edu

Follow the steps below for your email client to turn on spam filtering:

  1. When looking in your inbox, right click on the fraudulent or abusive message.
  2. Click the Forward as Attachment button.
    Attachment
  3. Send the spam email to spam@oregonstate.edu and we will look at it and work to get the spammer blocked.
  1. Select the message in the message pane
  2. Click the Attachment button
  3. Send the spam email to spam@oregonstate.edu and we will look at it and work to get the spammer blocked.
  1. Open the phishing email in a new window (DO NOT open any attachments that may be contained within the email as they could contain viruses)
  2. Click Other Actions near the top of the window and select Forward as Attachment
    Forward as Attachment
  3. Send the spam email to spam@oregonstate.edu and we will look at it and work to get the spammer blocked.
  1. Open the phishing email in a new window. This can be done by double clicking on the email. (DO NOT open any attachments that may be contained within the email as they could contain viruses)
  2. Click More near the top of the window and select Forward as Attachment

    Outlook 2010
    Forward as Attachment

    Outlook 2013/2016
     

  3. Send the spam email to spam@oregonstate.edu and we will look at it and work to get the spammer blocked.
  1. Right click (two-finger click) on the mail message in your inbox or folder
  2. Select "Forward as an attachment"
  3. Send the spam email to spam@oregonstate.edu and we will look at it and work to get the spammer blocked.
  1. If you still access your ONID mailbox at http://webmail.oregonstate.edu/, then start by logging in here.
  2. Open the phishing email (DO NOT open any attachments that may be contained within the email as they could contain viruses)
  3. Under the Forward menu, select Entire Message
    Forward Entire Message
  4. This will open a new email with the phishing email included as an attachment.
  5. Send the spam email to spam@oregonstate.edu and we will look at it and work to get the spammer blocked.
  1. Once you are in the phishing attempt email, click on the little drop down arrow. This will bring up several options.
  2. Drop down arrow in Email

  3. Click on the “Show original” option in that drop down menu.
  4. Show Original Link in Drop Down Menu

  5. This will open a new tab with a page that looks like this, a lot of text. You will need to copy and paste this text into a new email. An easy way to highlight all of the text is to press the Ctrl button and the A button at the same time. After that you can press Ctrl and C together to copy it. 
  6. New Tab with a lot of Text

  7. Send the spam email to spam@oregonstate.edu and we will look at it and work to get the spammer blocked.
  1. Select the phishing message
  2. Under the Message menu, select Forward As and then select Attachment from the sub menu
  3. Send the spam email to spam@oregonstate.edu and we will look at it and work to get the spammer blocked.