Important End-of-Life Notice Regarding Windows XP

Microsoft will stop support and security patching for Windows XP on April 8, 2014. The international security community believes that Windows XP computers will be heavily targeted by organized crime and hackers as soon as Microsoft ends support. We strongly recommend that you migrate to a supported Windows platform, such as Windows 7 or Windows 8, before the end of March 2014.

I do not remember where I saved my file to. How can I find it?

Windows Vista/7

To locate a lost file or folder in Vista or 7, click start, then type the name of the file in to the search bar at the bottom and hit "Enter". If this doesn't find your file, you can click "Advanced Search in the upper right-hand corner of the search box. In the options that pop up, select "Everywhere" from the drop down menu next to "Location", and type in the name of your file again.

Windows XP

To locate a lost file or folder, click on the "Start" menu, click on the "Search", and then click on "For Files and Folders." In the window that opens enter the name of the file or folder that you would like to search for and click on the "Search now" button.

How do I get the latest updates for my computer?

To update your system and install bug fixes, select your Operating System from the list below:

How can I tell what version of Windows I am running?

Windows Vista/7

  1. Turn-on your computer and wait while it boots to Windows.
  2. Click the "Start" button at the lower left of your screen.
  3. Right-click "Computer" and click "Properties."
  4. If Windows was installed correctly, this will display the version you have.

Windows XP

  1. Turn-on your computer and wait while it boots to Windows.
  2. Click the "Start" button at the lower left of your screen.
  3. Click "Settings."
  4. Click "Control Panel."
  5. Double click the "System" icon (or click "Performance and Maintenance" then "System" if you are in category view).
  6. If Windows was installed correctly, version number is at the top right.

How do I get on the Internet?

To access the Internet using the OSU wireless network or the ResNet network, see the instructions at

How do I sort the Start Menu programs and folders so they are listed Alphabetically?

Windows Vista/7

Vista/7 should do this automatically for you.

Windows XP

To sort the Start Menu items alphabetically, open the Start Menu, highlight Programs, and then right click on any of the folders or programs in the list and choose "Sort by Name."

How do I disable popup messenger windows?

Note: Windows Vista does not have this feature

Windows XP

  1. Click on the Start button -> Settings -> Control Panel.
  2. Open the Administrative Tools.
  3. Now double-click on Services, then scroll down the list to Messenger.
  4. Double-click Messenger and click Stop to stop the service.
  5. Change the startup type to Disable and click Apply at the bottom.
  6. Click OK to exit window.
  7. Close the Services window.