Troubleshooting

Troubleshooting

 Can't communicate with Message Applications Server (osu-mas1).

• Verify that you are logging onto the network with your Modular Messaging enabled domain account.
• Verify that your computer is correctly getting an IP address^?.
• Temporarily disable firewall settings to see if it is obstructing communication.

Outlook Modular Messaging Plug-in no longer recognizes voicemail messages.

• Follow the steps in this document to verify that the Voice Form is still correctly associated.