OSUWare

What is available?

OSU used to give out a disc with software that is handy to have and use for classes and work. This disc was produced by the OSU Computer Helpdesk, but having many left over we have decided to forgo the CD this year and have everything web based. If you would still like a CD, or a flash drive with this software, you can always come to the walk-up helpdesk kiosk computer. At the kiosk, you can get the software on your USB flash drive or a CD.

This is located at the 2nd floor of the Valley Library.

What OSU provides...

OSU students, staff, and faculty with an ONID account, may download and install security software, Symantec Endpoint Protection (SEP), for use on their personal computers. StatGraphics Centurion XV and Cisco VPN^? software are also available for download.

These software applications are the only "non-freeware" applications that are available for those affiliated with OSU.

Downloading Symantec Endpoint Protection or StatGraphics

You can download Symantec Endpoint Protection and StatGraphics here:

OSUWare

You will need a valid ONID account login in order to get to the software.

You can also obtain the OSUware software from our walk-up kiosk located on the 2nd floor of the Valley Library. You can find more information about the OSUware Kiosk here:

OSUware Kiosk

VPN

You can obtain the Cisco VPN software here.

You will need a valid ONID account login in order to get to the software.

Freeware recommended by OSU:

Windows Software

The following software is available for Windows XP/Vista/7:

• Adobe Acrobat Reader - Allows you to view PDFs
• Ampache - Free music streaming via the internet (winamp)
• Cisco VPN Client - ONID Account Required - Allows you to remotely connect to the OSU network.
• Cygwin - A Linux-like environment for Windows
• Office 2003 to 2007 File Format Converter - Allows file conversion from .docx to .doc
• FileZilla - Allows you to connect to your ONID file storage space.
• IrfanView - Is a free picture viewer and editor.
• Java - Allows you to view certain web content.
• Mozilla Firefox - Web browser alternative to Internet Explorer.
• Mozilla Thunderbird - Free email client alternative to Outlook
• KompoZer - Web authoring software
• Libre Office - Free alternative to Microsoft Office Suite
• Paint.net - Free software for digital photo editing.
• Pidgin - Free IM client, supports multiple formats.
• PuTTY - Free SSH^?/FTP^? command line program.
• Statgraphics - ONID Account Required - Statistical Software for OSU Students
• Symantec Endpoint Protection - ONID Account Required - Anti-virus offered to students and employees by OSU.
• VLC Media Player - Free media player as an alternative to Windows Media Player
• WinSCP - File transfer program, free alternative to SSH Shell.
• WordPress - Free web development software. Allows you to edit web pages easily without any coding knowledge.

Macintosh OS X Software

The following software is available for Macintosh OS X:

• Adium X - Free instant messaging client, supports multiple formats.
• Adobe Acrobat Reader - Allows you to read PDFs
• Ampache - Winamp, music streaming via internet.
• Cisco VPN Client - ONID Account Required - Allows you to remotely connect to the OSU Network.
• Cyberduck - File transfer program. Equivalent to winSCP in Windows.
• Mozilla Firefox - Alternative web browser to Safari
• Mozilla Thunderbird - Alternative email client to Mac Mail
• Smantec AntiVirus - ONID Account Required - Anti-virus offered to students and employees by OSU.
• KompoZer - Web authoring software
• WordPress - Free web development software. Allows you to edit web pages easily without any coding knowledge.
• VLC Media Player - Free media player.

Symantec Endpoint Protection

What is Symantec Endpoint Protection?

Symantec Endpoint Protection is a program which monitors your computer for misbehaving programs that want to do harm to your files (ie, a virus). When it detects a file with a virus, it tries to clean the file and, if that fails, quarantines it (moves it to a part of the filesystem where it can't do any harm). You then have the option to delete the infected file.

I want a copy! Can I have a copy?

Are you an OSU student, staff member, or faculty? If so, you can take advantage of our site license of Symantec Endpoint Protection. Symantec Endpoint Protection can be downloaded here.

Click HERE to watch a tutorial video on how to install SEP.

My friend goes to University of Oregon. Can I give him a copy?

No. The site license agreement between Oregon State University and Symantec only allows OSU students, staff, and faculty to use the Symantec Endpoint Protection software. The software may not be shared with your friend from another university, father, mother, siblings, grandparents, or any pets you may have, unless, of course, they fall into the category of student, staff, or faculty here at Oregon State. If you know someone in need of the software, they may purchase it directly from Symantec's site (top antivirus software) or from most software retailers.

I have another antivirus program. Can I use both and get, you know, extra protection?

No. You will need to uninstall your current Antivirus program or not install Symantec Endpoint Protection. Installing both programs simultaneously will cause problems and can make your computer unusable. If you have already installed both, try to uninstall the last one you installed. If your computer isn't bootable, call OSU Computer Helpdesk at 737-3474 and we'll try to help you get it working again over the phone.

How can I keep my computer safe from viruses?

Watch what you download. Don't open any unrequested attachments in your email. Don't use file sharing programs, such as Kazaa or Bearshare. Run a virus scan at least once a month, and update your virus definitions on a regular basis. If you are using Outlook as your mail client, make sure to get the most up to date patches available for it.

File Transfer Protocol (FTP)

Overview

This section is dedicated to help you with the file transfer protocol (FTP^?). This includes using FTP applications, as well as understanding the protocol itself. We hope you find what you are looking for.

WinSCP

What is WinSCP?

WinSCP is an open source free SFTP client and FTP client for Windows. Legacy SCP protocol is also supported. Its main function is safe copying of files between a local and a remote computer.

Where can I get WinSCP?

WinSCP is an open source program that can be downloaded free from http://winscp.net/eng/download.php.

How do I access my ONID files with WinSCP?

Follow these steps to connect to your ONID account using WinSCP:

1. Start WinSCP
2. Go to the Session page
3. "Host name" should be set to shell.onid.oregonstate.edu
4. "Username" should be your ONID username
5. "Password" should be your ONID password
6. Click Login to connect
7. If you are asked "Continue connecting and add host key to the cache?", click Yes

On the left side, you will see the files and directories on your computer. On the right side are the files and directories on your ONID account.

To transfer a file or directory from your ONID account to your computer, simply drag-and-drop the item from the right side to the left side. To transfer a file from your computer to your ONID account, drag-and-drop the item from the left side to the right side.

To close your connection and exit WinSCP, click on the Commands menu and choose Quit.

Where can I get help with WinSCP?

WinSCP is supported by OSU Computer Helpdesk. We can help troubleshoot any problems you may encounter. Technical support is also available through WinSCP site at http://winscp.net/eng/docs/troubleshooting.

Cyberduck

What is Cyberduck

Cyberduck is an open source FTP/SFTP solution similar to WinSCP, but for use with Mac OS instead of Windows.

Where can I get Cyberduck?

Cyberduck can be obtained at no cost at http://cyberduck.ch/.  Make sure to obtain the correct version for your operating system.

Microsoft Office

Community Network currently supports Microsoft Office 2007 and 2010.  Support for Microsoft Office 2003 ended in July of 2012.

For Microsoft Office upgrades, contact Community Network for all department machines supported by CN.

Microsoft Office 2007

Courtesy of the Extension Computing Technology Unit

• Office 2007 and Vista - How to perform some of the commonly used tasks in Excel, Outlook, PowerPoint, Word and Windows Vista
• Office 2000 and 2003 Training Manuals - Basic and Intermediate manuals for Word, Excel, Outlook, PowerPoint, and Publisher.

Other Resources

• Microsoft Office Online Training - Offers free web-based tutorials for a range of users. Requires sound.
• Interactive Office 2007 guides: Excel, Outlook, PowerPoint, Word - Offers a way to easily discover how to perform tasks in 2007 by first performing them in 2003.
• OfficeTutorials.com - Offers a number of free tutorials, in Word documents, written in layperson's terms!
• Microsoft Office 2003 to 2007 Compatibility Pack - A free compatibility pack that will let you open Office 2007 files in Office 2003
• Up to speed with Word 2007 - A brief intro to improve your efficiency in Word 2007.
• Office 2003 & 2007 training roadmaps - Training videos for each application in 2003 and 2007.
• Get started with Office 2007 - Demos, help, templates and training for the Office 2007 applications.

Pay for Training

• Ed2Go computer applications training - Ed2Go Online computer applications training.
• Skilledup Online Training - Aggregated training resources (Free & Pay)
  

Common Security Warnings/Errors After Upgrad

• Adjusting macro settings in the Trust Center of Office 2007
• Directions to setup BI Query for exporting into Excel 2007
• Adding Trusted Locations in Office 2007
• Addressing Office 2007 security add-in error

Access 2007

Browse Access 2007 Help - Links to Microsoft.com content.

• Access Demos • Access Developer Extensions • Access projects • Accessibility • Activating Access • Adding charts, diagrams, or tables • Application deployment • Attachments • Conversion • Customizing • Data collection • Data pages • Database design • Expressions • External data

• File and data management • Filtering and sorting • Forms and reports • Getting help • Getting started • Glossary • Macros and programmability • Queries • Saving and printing • Security and privacy • Tables • Training • What's new • Work with SharePoint sites • Working in a different language

Excel 2007

Browse Excel 2007 Help - Links to Microsoft.com content.

• Accessibility • Activating Excel • Add-ins • Automation and programmability • Charts • Collaboration • Customizing • Excel and the Web • Excel Demos • Exchanging data with other programs • File conversion and compatibility • Filtering, sorting, and conditionally formatting data • Forms • Formula and name basics • Function reference • Getting help • Glossary • Importing data

• Installing • Macros • PivotTable reports and PivotChart reports • Publishing to SharePoint Server Excel Services • Quizzes • Saving and printing • Security and privacy • Summarizing, consolidating, and outlining data • Training • Validating data • What-if analysis • What's new • Workbook management • Working in a different language • Working with graphics • Working with other programs • Working with XML • Worksheet and Excel table basics

OneNote 2007

Browse OneNote 2007 Help and How-to

Accessibility Activating OneNote Customizing File management Getting help Introducing OneNote OneNote Demos Organizing and managing your notes

Saving and printing Security and privacy Sharing notes Taking notes What's new Working in a different language Working with other people Working with other programs

Outlook 2007

Browse Outlook 2007 Help - Links to Microsoft.com content.

• Accessibility • Activating Outlook • Attachments • Business Contact Manager for Outlook 2007 • Calendar • Collaboration • Contacts • Data files and .psts • Demos • Email accounts and profiles • Email messages • Getting help • Junk email • Microsoft Exchange accounts

• Out of Office Assistant • Outlook and other devices • Personalizing Outlook • Printing • RSS Feeds • Rules and alerts • Search • Security and privacy • Signatures • Views • What's new • Working in a different language • Training

» More categories

PowerPoint 2007

Browse PowerPoint 2007 Help - Links to Microsoft.com content.

• Accessibility • Activating PowerPoint • Add sounds or movies • Add-ins • Animation effects • Collaboration • Creating a presentation • Creating support materials • Customizing • Deliver, distribute, or publish a presentation • File management • Find commands • Format slides or presentations • Getting help • Import content from other applications

• Import content from other PowerPoint versions • Macros • PowerPoint Demos • Professionally designed PowerPoint templates • Quizzes • Review and add comments to a presentation • Saving and printing • Security and privacy • Training • Using templates and masters • What's new • Work with photo albums • Working in a different language • Working with graphics and charts

Project 2007

Browse Project 2007 Help Table of Contents

Accessibility Activating Project Automation and programmability Building a schedule Collaboration Creating a project Creating relationships between tasks Creating tasks Customizing Estimating task durations File management Getting help Integrating with the Office system Macros Managing costs

Managing multiple projects Managing resources and assignments Optimizing the project plan Project Demos Reference Reviewing and sharing Saving and printing Security and privacy Sequencing tasks in a project Setting calendars Training View management What's new Working in a different language

Publisher 2007

Browse for a Publisher 2007 Help topic

Accessibility Activating Publisher Borders Collaboration Creating a publication Customizing Designing and creating Web sites File management General graphics and objects Getting help Macros Mail, e-mail, and catalog merge Moving and grouping graphics and objects Page layout

Pictures Publisher Demos Publisher Tasks Publishing Web sites Saving and printing Security and privacy Send e-mail Tables Text boxes Training What's new Working in a different language Working with text

Visio 2007

Browse Visio 2007 Help Table of Contents

• Accessibility • Activating Visio Professional • Business diagrams • Collaboration • Creating diagrams • Customizing • Engineering diagrams • File management • Flowcharts • Formatting diagrams • General diagrams • Getting help • Inserting drawings and images

• Maps and floor plans • Network and Web site diagrams • Saving and printing • Schedule diagrams • Security and privacy • Setting up pages • Software and database model diagrams • Training • Using data • Visio Demos • What's new • Working in a different language

Word 2007

Browse Word 2007 Help - Links to Microsoft.com content.

• Accessibility • Activating Word • Add-ins • Automation and programmability • Collaboration • Converting documents • Creating specific documents • Customizing • File management • Formatting • Getting help • Headers and footers • Lists • Macros • Mail merge

• Margins and page setup • Page breaks and section breaks • Page numbers • Quizzes • Saving and printing • Security and privacy • Tables • Tables of contents and other references • Tracking changes and comments • Training • Viewing and navigating • What's new • Word Demos • Working with graphics and charts • Writing

Microsoft Office 2010

The following links take you to Microsoft's Office 2010 support website.

• General Office Support
• Access 2010
• Excel 2010
• OneNote 2010
• Outlook 2010
• PowerPoint 2010
• Project 2010
• Publisher 2010
• Visio 2010
• Word 2010

Microsoft Lync

Due to the license of content on this training you will be required to logon with your OSU ONID account after this page.

Lync is an instant messenger service offered by Microsoft to help improve inter-office communication and collaboration. Users with a @oregonstate.edu account will have access to Microsoft Lync starting in the winter of 2013. Lync offers a variety of solutions to interoffice communication needs such as IM, shared screen and video calling as well as integration with the Outlook 2010. You are able to access Lync not only from your computer, but also from your mobile phones and tablets as well.

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Desktops/Laptops

Now all your business communication tools are unified and readily available, without having to switch programs. Convenient filters help you:

• Look up contacts, in the Contacts list.
• Keep up with the latest from your contacts, such as office moves or personal notes, in the Activity Feeds list.
• Manage multiple conversations and keep track of recent ones, in the Conversations list.
• View your voice mail, and use a dial pad, in the Phone view.

Lync 2010 integrates the best features of social networking to help get your work done in these areas:

• Sending and receiving instant messages
• Making phone or video calls through your computer
• Participating in interactive online meetings

Getting Started

Signing In
How to Change Your Status
What does your presence state mean?
How to Set Your Location
How to Add a Note

Signing In

If you’re already logged on to your organization’s network, signing in is as easy as starting Microsoft® Lync™ 2010.

1. On the Start menu, click All Programs, click Microsoft Lync,and then click Microsoft Lync 2010.
2. Click your presence status if you want to change it, or click Reset Status to let Lync 2010 set your status automatically based on your activity or Microsoft® Outlook calendar.
   
   
3. Set a location to let people know where you are today.
4. Let them know what you’re up to by clicking What’s happening today? and typing a note.

 

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How to Change Your Status

*There are no spoken directions in this video.

  

What does your presence state mean?

Available	You are online and available for contact.
Busy	You are in a Lync phone call or, according to your Outlook calendar, you are in a meeting.
Do not disturb	You don't want to be disturbed and will see conversation alerts only if they are sent by your Workgroup contacts.
Be right back	You are away briefly and will return shortly.
Away	Your computer has been idle (for 15 minutes, by default).
Off Work	You are not working and are not available to contact.
Offline	You are not signed in. If you have blocked individuals from seeing your presence, you'll always appear offline to them.

 

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How to Set Your Location

*There are no spoken directions in this video.

 

You can personalize your contact and presence information. For example, you can add your mobile phone number and make it available only to close contacts.

1. In the Lync main window, click the Options button, and then click Phones.
   
   
2. Click the button for the phone number, and then click OK.
3. Select the Include in my contact card check box, and then click OK.
4. To let certain people see your personal numbers: in your Contacts list, right-click the contact’s name, click Change Privacy Relationship, and then click Friends and Family.

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How to Add a Note

*There are no spoken directions in this video.

 

Instant Messaging

Finding a Person
Send/Receive an Instant Message
Group IM Conversation
Enhance Your IM Conversations

Add people to your Contacts list if you'll be contacting them often or if you just want to keep track of them.

1. In the search box, type the person’s name or email address.
2. In the search results, right-click the person, and then do one of the following: 
   
   • If you’ll be contacting them often, click Pin to Frequent Contacts.
   • Add them to a group by clicking Add to Contact List and then clicking the group name.
   • If you haven’t created groups yet, click Add to New Group, and give the group a name. You can add more contacts to this group later.

(Optional) To make sure you know when someone becomes available, right-click the contact’s name, and then click Tag for Status Change Alerts.

 

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How to Find and Add a Contact

*There are no spoken directions in this video.

 

Using Auto-Fill

Just start typing a person’s name in the search box, and results will appear below the box. If you see who you’re looking for, double-click the person’s name to send an instant message.

 

Viewing a Contact Card

If you’re not sure you’ve found the right person, the contact card gives more information and shows where the person fits into the organizational tree.

• To display the contact card, point to the person’s picture.
• For a full version, click the down arrow in the lower right corner. Then, to see his or her organization, click the Organization tab.

 

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Tag a Contact

*There are no spoken directions in this video.

 

To send an instant message:

1. In your Contacts list, double-click a contact.
2. Type a message in the message input area at the bottom of the message box, and then press Enter. 
3. (Optional) To add an emoticon, click the emoticon (smile face) button.
4. (Optional) To customize the font, such as type or size, click the letter A next to the emoticon button.

 

IM Recipient Options

When someone sends you an instant message, an instant message alert appears in the lower-right corner of your computer screen. Do one of the following:

• To accept the invitation, click the alert.
• To redirect the invitation, click Redirect.
• To decline the invitation, click Ignore.

 

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How to Send an Instant Message

*There are no spoken directions in this video.

Start a Group IM Conversation 

You can start a group instant messaging (IM) conversation by selecting multiple contacts or a contact group from your Contacts list, or you can turn an IM conversation with one person into a group conversation.

To start a group conversation from the Contacts list:

1. Hold down the Ctrl key, and click each contact that you want to invite.
2. Right-click the last contact, and then click Send an Instant Message.
3. Type your message in the message input area, and then press Enter.

QA

To start a group conversation from a conversation window:

• Click the People Options menu, click Invite by Name or Phone Number, and then select the contacts that you want to invite.

Enhance Your IM Conversations

With Lync 2010, you can add communication modes to your IM conversation. For example, you can start an IM conversation with a single contact, add more contacts, and then add audio and video. If you need to share documents or slides, you can share your desktop.

To add voice or video, in the conversation window, do any of the following:

• To add voice, click Call.
• To add video, click Video to add video.

To invite others, in the conversation window, click the arrow to the right of People Options, and then select the contacts that you want to invite.

To share your desktop or a program, in the conversation window, click the Share menu, and then select your desktop, monitor, or a program to share.

Collaboration

File Transfers
Create a Poll
Whiteboard

File Transfers

To transfer a file:

• From a Windows folder, drag the file that you want to send, and drop it into a conversation window or onto a contact in your Contacts list.

When you drop the file, a file transfer invitation is sent to the recipient. You will receive notification when the transfer is complete or declined.

Please note that, currently, to transfer a file, you must be connected to the Internet via a wired connection.

Attach a file to a conversation

You can share a file with multiple people in a group conversation, meeting, or conference call, but you don’t send it in the same way that you transfer a file to an individual contact. Instead, you add attachments to the meeting that other participants can download and view.

1. In the conversation window, click the Add or view Attachments button to upload a file.
2. In the Attachments dialog box, click Add Attachments.

   

3. Select the file that you want to add, and then click Upload.

Create a Poll

Polling allows you to quickly gather information or compile the preferences of meeting participants. A poll in Lync consists of one question and up to seven Lync Lypossible choices.

A meeting can contain many polls, but only one poll at a time can appear on the sharing stage, visible to all meeting participants. Only meeting presenters can create and manage polls. If you are not already a presenter, the meeting organizer or another presenter can make you one.

1. In the meeting window, click the Share menu, and then click New Poll.
2. In the Create a Poll dialog box, type a name for your poll, your question, and two or more possible answers.
3. Click OK.

If no one else in the meeting is sharing, your poll appears immediately to everyone in the meeting with the words Polls are open at the bottom of the stage. If other sharing is taking place, you have the option to share your poll immediately, which would end the current sharing session, or save your poll in the content bin for later.

When polling is complete, save the poll results by clicking Save poll at the bottom of the sharing stage, and then click Close the poll.

Whiteboard

The whiteboard is a fresh page for notes and drawings that everyone in the meeting can use together.

1. In the conversation window, click the Share menu, and then click New Whiteboard.
2. To start writing or drawing on the whiteboard, use the annotation tools at the lower left of the whiteboard.

 

Sharing

Share a Program
Share a PowerPoint
Share Your Desktop

 

Share a Program

How to share a program:

1. In the conversation window, click Share, and then click Program.
2. In the Share Programs dialog box, click the program you want to share, and then click Share.

 

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How to Share a Program

*There are no spoken directions in this video.

 

Share a PowerPoint

To give a presentation during a Lync meeting or IM conversation:

1. In the conversation window, click the Share menu, and then click PowerPoint Presentation.
2. In the Share PowerPoint dialog box, double-click the PowerPoint presentation that you want to share. When the content is prepared for presentation and uploaded, the other participants will be able to see your presentation. You can make annotations on the presentation using the annotation tools at the lower left of the presentation.

 

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How to Share a PowerPoint

*There are no spoken directions in this video.

 

Share Your Desktop

To share your desktop:

1. Open Lync 2010, and, in your Contacts list, double-click a contact.
2. When the conversation window opens, click Share.

   

3. If you have more than one monitor, click the one you want to share.

 

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How to Share Your Desktop

*There are no spoken directions in this video.

 

Give Control to Others

When you start sharing your desktop or a program, you’re the only one in control. When you’re ready, you can allow others to use their own mouse and keyboard to navigate and make changes on your computer.

1. On the sharing bar at the top of the screen, click Give Control.

   

2. Click Automatically accept control requests, or click the name of an individual under Attendees.

 

Take Back Control

1. To take back control of your desktop, monitor, or program:
2. Click Give Control. If Automatically accept control requests is selected, click it to clear it. To take back control from an individual, click Take Back Control.

 

 

 

Conferencing

Schedule an Online Meeting
Set Meeting Options
Join a Scheduled Online Meeting

Schedule an Online Meeting

You can schedule Microsoft® Lync™ 2010 meetings and conference calls from Microsoft® Outlook®. One meeting request is used for both purposes.

1. Open your Outlook Calendar.
2. On the Home tab, click New Online Meeting (in Microsoft Outlook 2010) or Online Meeting (in Microsoft Outlook 2007). 

A new meeting request opens, to which you add recipients, a subject line, and other meeting details.

 

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How to Schedule an Online Meeting

*There are no spoken directions in this video.

Set Meeting Options

The meeting request contains the dial-in information that the participant can use to join the audio part of the meeting or conference call. During the Lync meeting, dial-in information is available in the Invite by Phone dialog box (click the People Options menu, and then click Invite by Phone).

You can customize the dial-in information in the Outlook meeting request. You can also customize access and presenters.

1. In the meeting request, on the Meeting tab, click Meeting Options.

1. In the Online Meeting Optionsdialog box:
• To control meeting access and presenter options, click Access and Presenters.
• To customize dial-in information, click Audio and Phone.

With the Meet Now option, you can quickly start a meeting or conference call with people inside or outside your organization.

1. In the Lync main window, click the arrow to the right of the Options button, and then click Meet Now. 
2. In the conversation window, do any of the following:

• To invite someone inside your organization, click the People Options menu, click Invite by Name or Phone Number, and then select a contact.
• To invite someone outside your organization by email, click the People Options menu, and then click Invite by Email. An email message opens in Outlook. (If you do not have Outlook, copy the invitation text, and paste it into your email program.)
• You can also add contacts to the meeting by dragging the contact from the Contacts list into the conversation window.

Join a Scheduled Online Meeting

In the Outlook meeting request, click Join online meeting or click the meeting link.

 

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How to Join an Scheduled Online Meeting

*There are no spoken directions in this video.

Differences on Mac

Lync varies in appearance slightly between Microsoft Windows and Mac OS.  While there is some visual variation, most of the functionality that you'll find in the Windows version of Lync will also be found in the Mac version.

The following section will provide a quick reference to the differences between the two interfaces and a summary of any functionality that may, currently, differ between the two environments.

So let's start with the main Lync window...

Windows Lync and Mac Lync, Side-by-Side

A comprehensive matrix of the differences between Windows and Mac is available via Microsoft's Technet.

 

Messaging

Meetings

Tablets

Android

The Lync app is not supported on all Android tablets. For example, the app is not available on the Kindle Fire. Visit the app page on the Google Play site and sign in with your Gmail account to find out if Lync is available on your device.

 

iPad

You can download Lync on your iPad through the App Store on your device or through iTunes.

IPad: Sign In, Set Your Status, and Find the Right Person

Signing In
Setting Your Status
Find the Right Person

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Signing In

Before you get started, make sure your iPad is connected to a Wi-Fi or 3G data network.

Start the Lync application, and on the sign-in screen, enter your credentials, and then tap Sign In.

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Changing Your Status

To change your status:

• Tap the My Info icon, tap Status, and then select your status.

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Finding the Right Person

To find the right person:

• Tap the Contactsicon, and start typing a person’s name in the search box. The results appear below the box.

  

 

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How to Find a Contact

*There are no spoken directions in this video.

IPad: Sending/Recieving a Message, and Inviting Others to an Existing IM

Sending a Message
Recieving a Message
Inviting others to an existing Message

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Sending a Message

When you find the person you’re looking for:

1. Tap the person’s name, and then tap IM to send an instant message.
2. Type a message, and then tap Send.

 

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How to Send an Instant Message

*There are no spoken directions in this video.

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Recieving a Message

When someone sends you an instant message, an instant message alert appears at the top of the screen. Do one of the following:

• To accept the invitation, tap the alert.
• To ignore the invitation, tap the Close (x) button.

 

The IM alert appears for only a few seconds, but you can tap the Chats icon button to view any missed instant messages.

When you receive an IM when the Lync app is not open but you are still signed in, you’ll receive the alert on the main screen.

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Inviting others to an existing Message

To invite someone to an instant messaging conversation:

1. From the Conversation screen, tap the arrow icon, and then tap Invite Others.
2. From the Invite screen, select or search for the contact you’d like to invite to the conversation.

IPad: Make a Call/Join a Meeting

Make a Call
Join a Meeting

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Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used. When you make or receive a Lync call from the iPad the call goes to the mobile phone number you specified in the My Mobile Number field..

• To call someone in your Contacts list, find the contact, tap the contact’s name, and then select the number you want to call or tap the Call icon to call the work number.
• When the call is placed, you’ll first need to accept the Lync call in order to make the outgoing call.

 

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How to Make a Call

*There are no spoken directions in this video.

---

Join a Meeting

To join an online meeting:

• Tap the Meetings icon, and from the All or Online tab, open the meeting invite by selecting the meeting that you want to join, and then tap Join Meeting.

 

---

 

How to Join a Meeting

*There are no spoken directions in this video.

Mobile Phones

Lync for mobile phones is a great way to stay connected to work on the go. It's available on newer Android, iOS and Windows phones.

                        

---

 

iOS: Getting Started

To Download the App
Sign In and Get Started

To Download the App

1. Open the app store and search “Microsoft Lync 2010”
2. Click on the Application
3. Click the free button
   
   
4. Click on the Install App button
   
   

 

---

 

Sign In and Get Started

NOTE: If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting the application. Be aware that Lync uses data if you are on a limited data plan. 

1. Start the Lync app
   
   
2. On the sign-in screen, enter your credentials, and then tap Sign In
   
   

iOS:Set Your Status

Setting Your Status
Setting Your Message

Setting Your Status

1. At the bottom of the screen, tap My Info,
2. Tap Status
3. From the Status select your status.

Setting Your Message

1. At the bottom of the screen, tap My Info
2. Tap “What’s Happening Today?”
3. Type Your personalized Message
4. Tap Done

iOS:Using the IM Functions

Finding the Right Person
Sending an Instant Message
Receiving an IM
Invite Others to an Existing IM

 

Finding the Right Person

 

1. Tap Contacts
2. From the Lync tab
3. Start typing a person’s name in the search box
4. The results appear below the box.  

---

How to Find a Contact

                                       

*There are no spoken directions in this video.

---

Sending an Instant Message

When you find the person you’re looking for:

1. Tap the person’s name
2. On the Card screen, tap the IM icon to send an instant message
3. Type a message, and then tap Send.

---

 

How to Send an Instant Message

*There are no spoken directions in this video.

---

Receiving an Instant Message:

When someone sends you an instant message, an instant message alert appears at the top of the screen. Do one of the following:
A. To accept the invitation, tap the alert
B. To ignore the invitation, tap the Close (x) button

 

Note:

The IM alert appears only for a few seconds, but you can tap the Chats icon to view any missed instant messages.

---

 

Invite Others to an Existing IM:

 

To invite someone to an instant messaging conversation:

1. From the Conversation screen
2. Tap the Actions icon in the top right corner
3. Then tap Invite Others.
4. From the Contacts screen, Select or search for the contact you would like to invite to the conversation

    

   

iOS:Using the Call and Meetong Functions

Make a Call
Join a meeting

---

 

Make a Call:

Note: Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

To call someone in your Contacts list:

1. Find the contact
2. Tap the contact’s name
3. Then select the number you want to call
4. Tap the Call button to call the work number.

Note: When the call is placed, you’ll first need to accept the Lync call in order to make the outgoing call.

---

How to Make a Call

*There are no spoken directions in this video.

---

 

Join a Meeting:

 

To join an online meeting tap Meetings:

1. From the Online tab, Open the meeting invite by selecting the meeting that you want to join
2. Then tap Join Meeting.

 

---

How to Join a Meeting

*There are no spoken directions in this video.

Android: Getting Started

In order to install Lync 2010 on your phone, your phone needs to be running at least Android OS 2.3.3.

To find and install the app:

1. Open up the market app "Google Play Store" and search for "Lync 2010".
2. Click on the Application
3. Click on the Install Button

---

 

Sign In and Get Started

 

Note:If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting an application. Be aware that Lync uses data if you are on a limited data plan.

1. On the mobile phone Applications screen, tap the Lync 2010 icon.
2. On the sign-in screen, enter your credentials, and then tap Sign In. Use your full exchange^? address and password .(firstname.lastname@oregonstate.edu)

Android: Setting Your Status

Setting Your Status
Setting Your Message

---

 

Setting Your Status

 

To set your status:

1. At the bottom of the screen, tap My Info
2. Tap Set My Status
3. From the Status select your status.

---

 

Setting Your Message:

To set your message status:

1. At the bottom of the screen, tap My Info
2. Tap “What’s Happening Today?”
3. Type Your personalized Message
4. Tap Done

Android: Using the IM Functions

Finding the Right Person
Sending an Instant Message
Receiving an IM
Invite Others to an Existing IM

---

 

Finding the Right Person:

You can find someone in your contact list by searching for them by name or phone number. If you want to find someone in your organization who is not in already in your contact list, you can search the company directory.

1. From the Contacts screen, press the Menu button, and then tap Search
2. Start typing a person’s name or phone number in the search box. If the person is already in your Contacts list, the results appear below the box.
3. If the person is not already in your Contacts list, tap Search the company directory to search the entire organization.

---

Find a Contact

*There are no spoken directions in this video.

---

 

To send an instant message:

1. Find the person you’re looking for, tap the person’s name, and then on the contact card screen, tap the IM icon.
   

   

2. Type a message, and then tap Send.
   

   

 

---

 

How to Send an Instant Message

*There are no spoken directions in this video.

---

 

Receiving an Instant Message

When someone sends you an instant message, an instant message alert appears at the top of the screen. The IM alert appears only for a few seconds, but you can tap the Chats icon to view any missed instant messages.

To accept an IM invitation, do one of the following:

1. Tap the IM alert, or

   

2. Tap Chats, and then tap the conversation.

   

 

---

 

Invite others to the conversation:

During an IM conversation, invite someone new by doing the following:

1. From the IM conversation screen, press the Menu button, and then tap Invite others.
2. Tap the contact, or search for the contact you would like to invite to the conversation.

Android: Using the Call/Meeting Functions

How to Make a Call
How to Join a Meeting

---

How to Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

To call someone in your Contacts list:

1. Find the contact
2. Tap the contact’s name
3. Then tap the number you want to call

 

 

 

---

 

How to Make a Call

*There are no spoken directions in this video.

---

Join a Meeting:

You can join the audio portion of a Lync 2010 meeting from your mobile phone.

1. From your phone calendar, open the Online Meeting item for the meeting that you want to join.
2. Tap the Join online meeting link. Lync calls you on your mobile phone.
3. Accept the Lync call to join the meeting.

    

   

 

---

 

How to Join a Meeting

*There are no spoken directions in this video.

Join a Meeting

You can join the audio portion of a Lync 2010 meeting from your mobile phone.

1. From your phone calendar, open the Online Meeting item for the meeting that you want to join.
2. Tap the Join online meeting link. Lync calls you on your mobile phone.
3. Accept the Lync call to join the meeting.

    

   

 

---

 

How to Join a Meeting

*There are no spoken directions in this video.

Windows

Sign In and Get Started

If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting an application.

• Start the Lync app

  

• On the sign-in screen, enter your credentials, and then tap the check mark button. Note, tap More Details to enter your server information.

  

Set Your Status

To change your status:

• From the my info screen, tap your status, and then select your status.

Find the Right Person

To find the person you are looking for:

• From the contacts screen, tap search. Start typing a person’s name in the search box. The results appear below the box.

 

---

How to Find a Contact

*There are no spoken directions in this video.

Send an Instant Message

When you find the person you’re looking for:

1. Tap the person’s name, and then tap the send IM icon to send an instant message.

   

 

2.  Type a message, and then tap the Send icon.

   

 

---

How to Send an Instant Message

*There are no spoken directions in this video.

Receiving an Instant Message

When someone sends you an instant message, an instant message alert appears at the top of the screen. To reply to the invitation, tap the alert.

Invite Others to an Existing IM

To invite someone to an instant messaging conversation:

1. From the Conversation screen, tap invite.
2. On the next screen, select or search for the contact you’d like to invite to the conversation.

Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

• To call someone in your Contacts list, find the contact, tap the contact’s name, and then select the number you want to call or tap the Call icon to call the work number.
• When the call is placed, you’ll need to first accept the Lync call in order to make the outgoing call.

  

 

---

How to Make a Call

*There are no spoken directions in this video.

Mobile Phone Number

To show your work phone number as the caller ID number when you make a Lync call, you’ll need to add your Mobile phone number.

1. To add your Mobile phone number, from the my info screen, tap settings.
2. On the settings screen, under Mobile phone number, type in
   your mobile phone number.

   

 

Adobe Training for Products on Campus

CERTIFICATION 

http://www.adobe.com/education/resources/certificate-programs.edu.html

Adobe Certified Expert (ACE) allows you to demonstrate professional-level skills and gives you the tools to become an expert in leading projects from Adobe.  The Adobe Certified Associate (ACA) allows you to show proficiency in many Adobe digital communication tools.  There is an exam that goes along with these certifications that offers exam preparation. Education providers and educators can obtain licenses at cheaper costs so that they may implement it to a larger group, increase its control, and determine its success. Certiport is Adobe’s partner in ACA certifications.

CERTIFICATION TESTING

How to register to become certified:

http://www.certiport.com/PORTAL/desktopdefault.aspx?tabid=672&roleid=101

• Register for a certification test through Certiport
• Locate a Certiport Authorized Testing Center (CATC) in the area.  Contact them to make sure that they offer your test.  You can then discuss prices and fees, set up a date and time to take the exam, and find out exam preparation resources they offer.
• Cost varies from center to center. Contact your CATC before purchasing anything.  If they advise you to buy a voucher number then you must purchase one through your myCertiport page.

This link takes you to each Adobe certification that is offered.  If you click on each software it will tell you what product/exam type it is, the certification, role outcome, what languages are offered, and the pricing:

http://training.adobe.com/certification.html

PEARSON 

Pearson VUE offers online and proctored examinations for ACA and ACE certification and recertification on this link.  It allows you to schedule a time to take the test in an authorized testing center:

http://www.pearsonvue.com/adobe/

This site offers information on how to become a testing center.  Test centers are often businesses that provide IT technical training; but there are also centers that can focus on academic institutions, such as corporations, government, and U.S. service members:

http://www7.pearsonvue.com/pvtc/

EDUCATION RESOURCES 

Adobe is partnered with Knowledge Network Solutions (KNS) to offer instructor-led workshops so that you can learn how to effectively use Adobe tools in your curriculum. 

Adobe Creative Suite software allows you to utilize all K-12 subject areas as they address Common Core State Standards and the NETS-S.  The workshops are two days long, six hours per day either in video production, graphic design, or web design. 

There are also workshops for Adobe Acrobat Pro, Photoshop Elements, and Adobe Premiere Elements which are a one day course that is six hours long.  And there are other workshops for Adobe Connect and Adobe Presenter that help those looking for professional development.  Many Adobe products are up to 80% off the original retail price for students and teachers.

This link takes you to a press release on how Adobe and Knowledge Network Solutions (KNS) are working to develop the professional courses for K-12 on the use of their products. It also discusses the pricing and availability of these courses.

Lloyd Spruill, the Vice President of KNS said, “Rather than focusing on individual products, our courses integrate these tools as needed for science, technology, engineering and math related problems.”

http://www.adobe.com/aboutadobe/pressroom/pressreleases/200906/062909AdobeandKNS.html

EDEXCHANGE 

Edexchange allows instructors to collaborate and discuss lesson plans and teaching tools. It offers resources for all Adobe classes, and you can also learn more through this link:

http://edexchange.adobe.com/pages/home

The link below offers three curriculums on Visual, Digital, and Video design. Alongside the curriculums offered, instructor and student materials are provided for teaching. However, an account is needed to access these materials:

http://edexchange.adobe.com/pages/dbb70fc57a

LYNDA 

Lynda provides video tutorials on all Adobe products. These tutorials are broken up by skill level, subject, and by product.  Each series of a training tutorial is given in short videos, but a single tutorial lasts between one and twelve hours.  You can find videos at this link:

http://www.lynda.com/Adobe-training-tutorials/105-0.html

TOTAL TRAINING 

Total trainging offers tutorial videos to all Adobe products for any level user and any amount of time that you wish to pay for the training. It is divided into five categories:  Print Design and Publishing, Web Design and Publishing, Multimedia and Video, Development and Programming, and Business Productivity.  The majority of the tutorials offered require purchase; however, some are free.  Those that you must purchase are priced differently though, but they’re either offered online or on DVD as well:

http://www.totaltraining.com/prod/adobe/

Products Supported by Total Training

Acrobat

AfterEffects

Contribute

CS3, 4, 5, 6

Dreamweaver

Encore

Fireworks

Flash

Flex

Illustrator

InCopy

InDesign

Photoshop

Photoshop Elements

Photoshop Lightroom

Premiere

ADOBE TV 

Adobe TV offers videos that go over topics on using different adobe products. Different “Channels” offered act as topics of focus. Each episode for a channel has individual tutorials dealing with each focus.  Adobe TV offers tutorials on Web, Print, and Graphic Design.  Below are a list of products that are available, and if you follow the link you can learn more about each product:

http://tv.adobe.com/products/

Operating Systems

SSH (Secure Shell)

What is SSH^??

SSH (Secure Shell) is a secure replacement for telnet. Telnet is an old program that was used to connect to and communicate with servers for various reasons. Telnet allows users to access UNIX servers from a personal computer. It is often used to check email, edit web documents, compile programs, etc. Because telnet was designed with little regard for security, its use it not recommended. SSH was developed as a replacement for telnet. SSH has all the functionality of telnet with security and added features.

Most OSU servers support SSH and encourage its use over traditional telnet clients. The use of SSH is encouraged because communication between the client and the server are encrypted. This makes it very difficult for a malicious user to eavesdrop and steal personal information.

SSH for Windows

What is SSH for Windows?

SSH for Windows is a commercial implementation of SSH which runs on most Windows Operating Systems. SSH for Windows can replace telnet for servers that support it. Most OSU servers support SSH and the system administrators encourage its use over traditional telnet clients. The use of SSH is encouraged because communication between the client and the server are encrypted. This makes it very difficult for a malicious user to eavesdrop and steal personal information.

Where can I get SSH for Windows?

There are a few options for using SSH on Windows. The following page has a list of the most popular and common clients http://www.openssh.com/windows.html.

Command Line SSH

How do I use the SSH from a command line?

To use SSH from a command line on a UNIX or Mac OS X machine, type:

ssh [-l login] remote_host

where login is your username on remote_host, and remote_host is the address of the machine you want to connect to. The part enclosed in brackets is optional if your username on your local machine is the same as your username on remote_host . For example, to SSH to the ONID shell server, you would type:

ssh -l username shell.onid.oregonstate.edu

For more information, read the manual page for ssh by typing man ssh .

More SSH Clients

Where can I find more SSH clients?

Additional SSH clients and documentation can be found on the Network Engineering page at http://oregonstate.edu/net/security/ssh/

StatGraphics

While installing StatGraphics off of the ORSTWare CD, I get a Setup Initialization Error, what am I doing wrong?

If the error you are getting is:

Setup is unable to find _SETUP.DLL, which is needed to complete the installation.
Error 103

When you click on the "Install Statgraphics" link, a window pops up asking whether you want to save the file to your computer or not. Do NOT save this file to your computer. Instead, open it from its current location. There are multiple files needed to install StatGraphics so when you save setup.exe to your computer and try to run it, setup.exe doesn't know where the rest of the files are. This leads to the error.

If you open setup.exe from the CD without saving it to your computer, you should be able to install the program without any problems.

How do I get statgraphics?

1. OSUWare CD available at the Circulation desk in the Valley library. OSU ID^? card is required.
2. Download Statgraphics from the website. Be sure to follow all the directions on the website and to include the organization when installing Statgraphics.

Web Browsers

Overview

This section is dedicated to helping you with web broswers. There are many things about web browsers that you may not know, and a brief read through our frequently asked questions may open new doors for you and change the way you use your web browser. We hope you find what you are looking for. If not, feel free to contact our comptuer helpdesk either by email or phone.

Web Browsers

• Internet Explorer
• Firefox
• Google Chrome
• Safari