All of OSU's Residence Halls, Cooperative Houses and The Gem are connected to the Internet via ResNet. Students living on campus may take advantage of this high-speed connection in their room.
All you need to get connected on ResNet is your own personal laptop or desktop computer. See our Hardware/Software Recommendations page for details on what is supported. Only wired devices are supposed on ResNet. For wireless devices, please visit our Wireless section.
To have a secure, fast, and uninterrupted connection to the network via your laptop or desktop computer, use a wired connection. Just plug it into the Ethernet plug in your dorm room. This is the best option when you're in your dorm room.
You will need to provide your own Ethernet cable, which can be purchased at the OSU Beaver Store. Please note that a phone cable will not work for the ResNet network. See pictures of the two types of cables.
Visit the ResNet self-service website, to check your ResNet account status or register additional devices.
We highly discourage the use of wireless routers on ResNet. Howerver, if you are using a wireless router, you are required to secure it with a password. You can find instructions on this in your router's manual or online at the manufacturer's website. See our Wireless Router Page for more information.
The following guides are provided to help you setup and maintain your ResNet connection.
Before You Arrive On Campus
Network Setup & Troubleshooting
Here are a few tips that will make the ResNet connection process much easier and help protect your computer from viruses & spyware.
Download and install all available updates for your computer. Updating Instructions
Scanning your computer for viruses and spyware then removing any you find can drastically improve you computer's performance. It may speed it up and will help protect your computer and you from identity theft. You can learn more about and download anti-spyware software on our Security Page. You can also find information on viruses at Microsoft's Security page.
OSU uses a malware detection service called FireEye on all wired/wireless networks. If your computer has a virus/malware infection that gets caught by the FireEye service, your access to internet on campus will be disabled until your computer is cleaned.
OSU provides instructions on how to install and utilize programs like ClamXAV and Windows Defender/Security Essentials anti-virus softwares (plus free updates) to all students. It is recommended that you download and install the software before arriving on campus.
Gather together your computer's install/software CD's, plus all documentation and bring them with you to campus. If your computer crashes during the year, for any of a number of different reasons, you will need those CD's to repair your computer in a timely fashion.
When connecting your computer to the network, you must use a network cable (also known as an Ethernet or CAT–5/CAT-5e/CAT–6 cable). A regular phone cable will not work, even though it looks similar to a network cable.
Network cables can be purchased at the OSU Beaver Store.
To work on ResNet, your computer needs to be configured to use DHCP. If you used Cable or DSL at home, your computer may be configured improperly. Follow the appropriate instructions for your operating system.
Please select your Operating System:
Click the Start circle at the bottom left of your screen. In the Search bar at the bottom, type "ncpa.cpl" and click on the link when it appears in the menu.
Right-click on the Wireless Network Connection item and click Properties
Note: If you are connecting to the wired network on the dorms instead of wireless, right-click on the Local Area Connection and hit properties instead
Highlight the Internet Protocol Version 4 item in the list, and click the Properties button.
Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are both selected. Change them if one of both are not selected, and click OK.
Close all open settings windows, and DHCP will be set up correctly.
Click Start » Control Panel » Network and Internet Connections » Network Connections
Right-click on the Wireless Connection (or Local Area Connection if you are connecting via an internat cable) and select Properties.
Highlight Internet Protocol (TCP/IP) in the white box, then click the Properties button.
Verify that the default "Obtain an IP address automatically" and "Obtain a DNS Server automatically" are selected and click OK.
Close all open settings windows, and your DHCP settings should be set up correctly.
Open the main system preferences window by clicking on the Apple Menu, then System Preferences.
Click on the Network icon.
If you will be using wireless to connect, select the "Wi-Fi" entry in the list on the left
Note: If you are using an older version of OS X, this may be called "Airport" instead of "Wi-Fi"
If you will be connecting with an internet cable, select the "Ethernet" entry in the list on the left
Click on the Advanced button
Click the TCP/IP tab at the top.
Make sure "Using DHCP" is selected from the dropdown menu.
Click the OK buton, and your DHCP settings should be configured correctly
It is possible to connect your internet ready game consoles to the Residential Network to play online games. Like a computer, each of these devices has a hardware address that must be registered with ResNet for the device to have access to the network. To register consoles, their unique adapter (MAC) address must added to the system by clicking Your Account to the left and typing in the adapter address in the box under "Hardware Address."
You can connect any device with a wireless card to the wireless network in the dorms. If you have multiple gaming devices that need access to a wired port, or you want all devices to be on their own private network, you will need a properly configured router. You will also need to configure port forwarding on your router to make some online games work.
On the new dashboard NXE
Note: Xbox devices usually take overnight to work properly on OSU Secure and Access
Find the Xbox 360's adapter address on the old dashboard
Find the Playstation 3's adapter address
Find the Wii's adapter address
Find the Wii's adapter address
Network Media Players are devices that can stream shows from providers like Netflix and Hulu directly to your TV by connecting to the internet. Certain models have a hard-coded DNS which causes them to have connection problems on OSU networks, including ResNet.
Typically connecting through an Ethernet cable will resolve the issue, so we always recommend that people buy NMPs with Ethernet ports. Most players have ports already, but some like the Roku HD and Roku 2 XD do not.
Getting a wireless router should fix the connection issue, but this has not yet been tested. If customers ask about getting a Roku, recommend the Roku 2 XS, because it is currently the only member of the Roku lineup that has an Ethernet port built in.
Computers will sometimes lose their connection to the Internet. Some causes may be power outages or surges, problems with the University's network hardware, or improperly configured settings on other people's computers on the network. Often a computer's network settings can be "flipped off and back on" and will start working again. This process is easy to do, and will prevent having to schedule an appointment with a ResNet technician.
There are a few ways you can reset your computer's network connection:
This is the most effective way to reset your network configuration, as every program and service will be shut down, then restarted again. Restarting will reset your network connection regardles of what operating system you have (Windows 7, Windows Vista, Windows XP, Mac OSX, Linux).
If you are unable to shut down your computer, or you don't want to for some reason (too many things open, currently working on something), you can try option 2 or 3 below:
The IP address? in the Status window should be 128.193.x.y, where x and y are two numbers between 0 and 255. If so, the computer is communicating with the network and you should be able to access the Internet.
If the IP address is in the form of 10.195.x.y then your computer is not registered on ResNet. If your IP address is 10.193.x.y then your system has be disabled and you should check your ONID email for additional information.
The easiest way to use a printer in the dorms is directly connecting the printer to your computer via a USB cable. Many computers will correctly detect the printer and automatically install the proper programs when plugged in. For printers that do not automatically do this, there will generally be a CD that comes packaged with the printer that you can run.
If your printer does not have a USB connection, but has an Ethernet port on the back, you can connect your printer using a wired connection. You will need an Ethernet cable (Cat-5 or higher is recommended) to connect your printer to your router. There are two ways to setup a printer using a wired connection.
The easier method is to connect and register a router, and from there, connecting your printer and computer to your router via two of the numbered LAN slots in the router. Your printer and computer will share a private network, allowing you to use your printer.
The other method is to directly connect your printer to the orange or green internet jack in your room. If you decide to do this method, you will need the computer’s Physical or MAC address?. This is a 6-part ID that identifies your printer. The address will generally look like this:
5A-6B-7C-8D-9E-0F or 5A:6B:7C:8D:9E:0F
You can usually find this address through the menu of your printer, either under Network Settings or by printing a test page.
Once you find this address, go to ResDesk. Login with your ONID credentials, click on Register a new device, fill in the MAC address and a description, accept the terms and conditions, and submit. It might take up to 15 minutes to add your device to the network.
There are two types of wireless printers: WiFi and Bluetooth.
If you have a WiFi printer, the only way to access the Internet is to set up a wireless router. However, this is not recommended, since it can conflict with the university’s wireless services.
If you have a Bluetooth printer, ensure your computer has a Bluetooth adapter. This is a small device that allows your computer to recognize Bluetooth signals. The process of connecting the printer is highly automated. Windows has a wizard for installing the printer by going to Start -> Control Panel -> Hardware and Sound -> Printers -> Add a printer, while Macs have a Add Printer button under the Print menu that pops up when you try to print.
ResNet provides wired network ports in every residence hall room, and most rooms are covered by the ResNet wireless network. We highly discourage the use of personal wireless routers and wireless access points as they can interfere with the OSU wireless coverage provided in all residence halls. If you have poor wireless coverage in your room, or need to connect more than one wired device, you can set up a wireless (or wired only) router in your room.
A router is a network device allowing multiple computers, handheld devices and game consoles to communicate with each other and share a single connection to the Internet. They usually contain one uplink (WAN) jack and between 4 and 24 Ethernet (LAN) jacks where network devices can be plugged in. By connecting a router in the correct way to ResNet, multiple network devices can share the same connection, and operate on the same private network.
ResNet requires you to secure your wireless router to use it. You must use wireless encryption, which encodes the data transmitted between your PC and your wireless router. Unfortunately, some routers ship with encryption turned off, leaving it completely exposed. Enable your router's encryption and use the strongest form supported by your computer. The Wireless Protected Access (WPA) protocol and more recent WPA2 have supplanted the older and less-secure Wireless Encryption Protocol (WEP).
Also, make sure you change the default network name and password on your router. Doing so will make it much more difficult for hackers to break into your router and commandeer its settings.
Plug one end of an Ethernet cable into the orange or green internet jack in your room, and the other into the WAN, Uplink, or Internet port of the router. Connect your computer and other devices to the LAN ports on the router.
Warning: It is very important you do NOT plug the cable going to the port on the wall into one of the regular LAN jacks on the router, as this will disable your network port.
To get your connection working, you'll need to find and register the routers WAN or Uplink adapter address. This may be physically written somewhere on the router, or you may be able to find it in the router's web–based interface. Consult your router's manual for the best way to find the adapter address.
To register the device, login to ResDesk. You will be prompted to type in the hardware address found above, agree to the acceptable use policy, and click submit. Doing so will register your device.
Once the router is registered, all network devices connected to the router will have access to the network.
Setting up a router can be tricky, especially on a network shared with many other students. If you are having trouble setting up your router, or are wondering if it was secured correctly, feel free to call the OSU Computer Helpdesk at 541-737-3474. We can walk you through setup over the phone, or send a technician out to help you set it up in person.
OSU provides network connections in support of the educational mission of OSU. Using the network at OSU is a privilege. As such, it is the responsibility of each patron to use these services appropriately and in compliance with all University, City, County, State and Federal regulations. The following policies are for the use of ResNet wired & wireless networks. These policies are in addition to OSU's Acceptable Use Policy, are not all-inclusive, and may be modified at any time.
Personal use of University computing resources that interferes with University business is not allowed. Network connections may not be used for any commercial purposes or used to provide Internet or network access to anyone besides the registered user. Do not share you a personal router or wireless connection with anyone else. Network services and wiring may not be modified or extended beyond the area of their intended use.
The OSU network is a shared resource used by all members of the University community. Excessive use of bandwidth or applications that inhibit or interfere with the use of the network by others are not permitted.
Unauthorized digital reproduction and/or distribution of copyrighted materials is against federal law. Anyone found distributing (sharing) such material, including copyrighted music, digitized video from copyrighted motion pictures, copyrighted software, etc. is subject to termination of network services.
Personal wireless access points and wireless routers connected to ResNet are allowed but discouraged. All UHDS residences already have wireless so personal WAPs should not be needed. All personal wireless access points and wireless routers must be secured so the connection is not openly shared. A user registering a wireless device is responsible for any violation of campus use policies originating from computers connecting to the wireless device. If the device causes network-related problems or is not secured, the ResNet user's account may be disabled without prior warning.
Any unauthorized attempt to access another computer (on or off campus) or circumvent or defeat any mechanism put in place by OSU to manage the network is prohibited. Attempts will result in the immediate disconnection of the suspected network connection until the matter has been resolved.
Forgery or other misrepresentation of one's identity via email or any other form of communication is a violation of University Policy. This includes forging of IP addresses or Ethernet adapter addresses to conceal a computer's identity.
Individuals or groups who violate this Use Policy may have their access to computing resources suspended or terminated upon discovery of a violation. In appropriate circumstances individuals may also be subject to disciplinary and/or legal action.
OSU and ResNet assumes NO responsibility for costs associated with loss or damage to a patron's personal computer and its associated peripheral equipment.
Use of network resources is governed by ResNet, Network Engineering and OSU's Acceptable Use Policy. Questions about these policies, or whether a particular activity would violate them, should be addressed by contacting the OSU Computer Helpdesk.
The OSU Computer Helpdesk provides walk-in and phone support for ResNet connections and software assistance on a variety of operating systems and software products, including internet tools, spyware and virus removal, software applications, ONID, and Blackboard.
Oregon State has recently been hit with email phishing attempts posing as OSU computer support asking for network account passwords. We want to remind you to NEVER give your passwords to ANYONE. For information on how to detect some of these phishing attempts please visit this page.
|Walk-in Helpdesk:||Valley Library - Main Floor at Reference Desk|
|Regular Term Hours:||
|Summer & Breaks:||
Phone Center and Walk-Up Helpdesk:
Please fill out the form located at http://oregonstate.edu/resnet/contact.php for more assistance.