Change Language in Blackboard

To change your default language in Blackboard^?:

1. Go to the Blackboard Home Page and log in with your ONID Username and Password
2. Click the Personal Information link in the upper left hand corner
   
   Note: Click on any of the images below for a larger view
   
   
3. Click the Change Personal Settings link




4. In section #2 (Select Language Pack), select your preferred language from the drop-down menu




5. Click the Submit button in the lower right hand corner

Blackboard should then display in the language you specified.

Welcome

Cascade Welcome

What can I see?

*Click to Enlarge*

Who qualifies to view this content?

All Oregon State University affiliates who currently use the Cascade Campus.

What information is available?

Everything you would need, from weather information, to local newspaper articles, as well as a calendar of upcoming events, provide you a useful one-stop page for any information you may find useful while on our Cascade Campus.

What portlets are available?

Luminis Announcements: A quick feed of news about MyOSU and other campus services. Different groups of users may get different messages here.

Update Personal Profile: Quick links to many online profile you may need to maintain.

OSU Systems Status: A feed reader of Oregon State University technology services outtages.

Calendar of Events: A list of upcoming events exclusive to the Cascade Campus.

OSU Alerts: Important feed reader detailing urgent campus messages.

The Broadside: The Broadside is the local paper for the Cascade Campus, and here you can read their articles online.

People & Places: Maps and Cascade Campus aimed contact list, as well as a link to the Oregon State University 'Find Someone' service.

Search OSU: Search the whole of the Oregon State University website with the click of a link!

Weather: A weather feed of Bend, Oregon.

Help Resources: Visit our Help Documentation site with any how-to questions!

New Student

What Can I see?

*Click to Enlarge*

Who is qualified to view this content?

All new students, from the time of admission until the end of their first academic year. Please note Cascade Campus users, International students, INTO students, Graduate and Non-degree students will not see this page.

What information is available?

From step-by-step guides to creating and using your student accounts, to transfer and degree partnership information, this page is designed to help new students get an understanding of life at Oregon State University.

What portlets are available?

First Steps: A step-by-step guide for new students that will take you from paying for your Advanced Tuition Deposit (ATD) through registering and attending the START program.

Transfer Student Info: Useful tools for evaluation of transfer credits, as well as information for incoming students with college credit.

Degree Partnership Program Info: A list of documentation, ranging from general information about the program, to how to enroll and apply for financial aid.

Academic Profile: This pulls your student information, giving a current, up-to-date snapshot of your current progress with the university.

New Student Resources: A lot of general help documentation for the housing system, undergraduate information, on campus resources and services, as well as information about our Extended Campus program.

Student

What can I see?

*Click to Enlarge*

Who is qualified to view this content?

All Oregon State University students, except for Cacasde Campus students are able to view this page.

What information is available?

This page contains relevent student information including registration tools, quick links to student resources, calendar events and on-campus technology services.

What portlets are available?

Academic Profile: Your current progress with Oregon State University is displayed here.

My Student Stuff: Links to popular and useful Oregon State University web services aimed to help students stay on track while at OSU.

Important Dates: Upcoming important dates for Oregon State University students, such as registration timelines, term scheduling, and other useful events students would be interested in.

Registration Tools: This portlet contains any and all information students would need to enroll, modify grading status, and much, much more!

Student Grades: This portlet pulls student information and displays the current term's grade.

Blackboard^?: A link to the Blackboard virtual classroom.

Student Academic Services: Helpful information pertaining to the admissions office, locations of academic support services, and forms frequently used by students.

Technology: Information about what services are available on campus at any given time, along with information needed to access Software licenced by the University.

Cascade Student

What should I see?

*Click to Enlarge*

Who is qualified to view this content?

All students who are associated with the Cascade campus.

What information is available?

This page contains relevent student information including registration tools, quick links to student resources, calendar events and services aimed towards users of the cascade campus.

What portlets are available?

Academic Profile: Here you will see up to date curriculum information and progress.

My Student Stuff: Links to popular and useful Oregon State University web services aimed to help students stay on track while at OSU.

Important Dates: Upcoming important dates for Oregon State University students such as registration timelines, term scheduling and other useful events students would be interested in.

Registration Tools: This portlet contains any and all information students would need to enroll, modify grading status, and much, much more!

Student Grades: This portlet pulls student information and displays the current term's grade; delivering up-to-date information regarding your grades.

Blackboard^?: A link to the Blackboard virtual classroom.

Student Academic Services: Helpful information pertaining to the admissions office, locations of academic support services, and forms frequently used by students.

Technology: Information about what services are available on campus at any given time, along with information needed to access software licenced by the University.

International Student

What should I see?

*Click to Enlarge*

Who is qualified to view this content?

All International and INTO students should see this page.

What information is available?

Everything an international student needs from how to get started at OSU, to general documentation on immigration and Visa access, and all student resources.

What portlets are available?

First Steps: Step-by-step assistance for getting started with Oregon State University.

Academic Profile: Here you will see up to date curriculum information and progress.

International Calendar: A feed of all upcoming dates that international students should be aware of.

Immigration & Visa Status: The source of everything one would need to know about United States' immigration policies as they apply to International students.

Student Support: Student assistance with University policies, online help, and many other services International students may need can be found here.

Need Help: Useful list of services on campus aimed to assist students.

My OSU Account: Display of account balances for term-related charges and nonterm-related charges.

Financial Information: Financial resources, including banking information and scholarships aimed specifically at International students, can be found here.

Cultural & Social Resources: View organizations that help build an international community right on Campus!

Community Resources: Quick access to local services, tools, and laws. A good place to find banking help, tax information, and many other resources.

Graduate Student

What Can I see?

*Click to Enlarge*

Who is qualified to view this content?

All graduate level students will see this page.

What information is available?

Useful information about coming to Corvallis for schooling, who to contact, how your degree is progressing, as well as useful Oregon State University pages.

What portlets are available?

Getting Started: Transportation information, help for finding family support services, orientation for fall term, and many other useful tips and sites for getting adjusted to life at Oregon State University.

International Students: Information about the INTO program, information about the Conditional Admission Program and help with student and faculty services aimed at International students.

Academic Profile: Your current progress with Oregon State University is displayed here.

Contacts: Help finding the people on campus you would need to contact relating to your degree program.

Academic Policies & Procedures: A useful collection of campus policies that relate to graduate students.

Financing Your Education: Helpful links for finding an assistantship, fellowship, scholarship, and federal financial aid.

Your Graduate Degree: Helpful deadlines, forms, information about majors and minors, as well as thesis assistance.

Quick Links: A list of links pointing to common tools used at Oregon State University; both for graduate students as well as general use sites.

Paying For College

What can I see?

*Click to Enlarge*

Who is qualified to view this content?

All Oregon State University students, except for those in the INTO program.

What information is available?

A wealth of knowledge, ranging from finding financial aid tips, to assistance in estimating the Cost of Attendance at Oregon State University. You can also find a host of links to campus financial services, and even tutorials online to assist with utilizing your Orange Card, or to help you pay for your term at OSU.

What portlets are available?

My OSU Student Account: See a display of account balances for term-related charges and nonterm-related charges.

Financial Services (Managing my $): This quick-link box contains links to almost any form necessary to pay your bill, check your tax information, or request an emergency loan

Web Tutorials: Useful links to instructional videos on how to use select Campus services.

Important Dates: A calendar of upcoming events and dates students should be mindful of.

Questions? Email us!: A one-stop location for multiple help email addresses.

Cost of Attendance: View the current cost of attentence, as well as calculators, tables, and services all aimed to help explain how much enrollment will cost.

Student Employment Opportunities: Links to multiple campus sponsored job search tools.

Financial Aid Requirements: The status of requirements for your financial aid, provided by the Financial Aid Office.

Financial Aid Awards: This portlet provides many resources to help you understand your finanical aid rewards.

Financial Aid & Scholarships: Useful FAQs about federal and state assistance, international scholarships, and local scholarships.

Employee

What should I see?

*Click to Enlarge*

Who is qualified to view this content?

Anyone with an employee standing in Banner (including student employees).

What information is available?

Ranging from subjects such as good health habits for an office working environment, to how to request a leave; view your tax information or check a paystub, you can reach all of this information from this page.

What portlets are available?

Time & Leave: University closure dates, policy on leave requests, and instructions for filling out University timesheets, this is a useful area for summer planning!

My Employment Details: Pulling from your account, you can view your pay stubs, tax forms, direct deposit settings, and even update your email address here.

Benefits: Useful information on State and University benefits and benefit policies.

OSU Today/COF Today: An RSS Feed reader this displays posts from OSU Today and CoF Today.

OSU Organization: To help employees integrate with the University system, this tool offers helpful information such as an acronym lookup tool, organizational charts, and the University's mission statement.

Technology: Request training or access Banner and Datawarehouse tools, general computer assistance, and help with on campus services.

Employee Quick Links: Information about food services, parking, Oregon State University news and employee oriented services can be found here.

Performance Evaluation: A map of the Performance Evaluation cycle.

Campus Life

Cascade Campus Life

What should I see?

*Click to Enlarge*

Who is qualified to view this content?

Everyone associated with the Cascade Campus of Oregon State Universtiy should be able to view this tab.

What information is available?

This tab displays alot of general Cascade Campus information, including upcoming events, groups and communities based on the Cascade Campus, and useful links to transit help; such as campus maps, parking permits, etc. A list of campus resources targetted to Student support and assistance is also available.

What portlets are available?

Getting Involved: This portlet contains links to different Campus services, with helpful information in Community building, Internship assistance, information relating to Study Abroad, as well as a list of on-campus recreational activities.

Staying Connected: Contains OSU Cascades Facebook profile and a link to the campus newspaper.

Events: Calendars for both Cascades campus as well as the Bend and Central Oregon events can be found here.

Campus Resources: Information relating to housing and dining on Cascade campus, as well as opportunitites for employment are placed here.

Transportation: This portlet contains information such as campus maps, parking maps, parking permit information, as well as helpful links to local transportation services.

Safety: Has links to Public Saftey, Student Conduct, as well as the Emeregency Notification log of past announcements.

Support Resources: Helpful links to campus services aimed for student assistance, health and wellness services, as well as information about Financial aid.

OSU Library

What Can I see?

*Click to Enlarge*

Who is qualified to view this content?

All Oregon State University affiliates.

What information is available?

This loads the Oregon State University Library site, which contains a lot of useful information for navigating our library, our online databases, as well as general help information relating to library services.

Supervisor

What should I see?

*Click to Enlarge*

Who is qualified to view this content?

Employees who are flagged as a supervisor in the Banner system.

What information is available?

This page contains performance evaluation information, including forms and scheduling, as well as links to important information and campus policies. Employee and supervisor development information and training documents are also available.

What portlets are available?

Need to Know: This portlet contains a long list of useful links, pointing to areas of Oregon State University's site that has useful information on Campus policies, information security, and many other useful tips.

Employee & Supervisor Development: Here you will find links to training documentation for yourself and your team.

Performance Evaluation: Information about giving performance evaluations; as well as guidelines and schedules.

Financial/Budget User

What should I see?

*Click to Enlarge*

Who is qualified to view this content?

Employees with a Finance role defined in Banner will be able to view this content.

What information is available?

Quick links to many on-campus departments, such as the Budget Office, Bussiness Affairs, Work order forms, Reporting access, and many other internal tools frequently used by Financial workers. Alerts and a 'Financial Advisor' are also available.

What portlets are available?

Financial Advisor: A quick, convient graph of programs' budget to spending ratio, capable of tracking up to 5 organizations. This information can be changed via the portlet settings menu.

Financial Alert Grants: Navigational links, as well as a notice of upcoming deadlines for Principal Investigators

Quick Links: - This portlet contains links to forms and OSU pages that contain useful or pertinent information for Budgeting staff.

Faculty/Advisor

What should I see?

*Click to Enlarge*

Advisors: If you'd like to see what your students can see in MyOSU, visit the Student Page.

Who is qualified to view this content?

Employees with a role of Faculty or Advisor in the Banner system.

What information is available?

Whether you're assisting a student with their schedule or trying to find the academic regulations policy, this page contains anything a faculty or advisor should need to provide quick, efficient help.

What portlets are available?

Faculty Dashboard: A quick, easy tool for viewing active classes, e-mailing class members, and includes navigational links useful for working with students.

Blackboard^?: Quick access to our online teaching environment.

Faculty Grade Assignment: Here you have access to an easy to view tool for seeing the grade status of classes, and to access grade pages in Faculty and Advisor Self-Service.

Faculty Tool Kit: A useful list of documentation on different web services that faculty often reference.

Important Dates: Calendar of important scheduling and academic dates.

Quick Links: A useful bank of links with explanations and information about the Graduate School, Policies, Procedures, Research, and many other areas.

Advisor Tool Kit: Access to ATLAS and My Degrees, amongst other useful services.

Student Academic Services: Helpful links aimed towards students that Faculty and Advisors would want to share in meetings.

Advisor Dashboard: A useful search tool for querying the advisee or student's information from Banner, for accurate, timely progress in their selected program with Oregon State University.

OSUWare SEP and StatGraphics

This software is licensed by Oregon State University for Students and Employees to install on personally owned computers.

If you need software for a University owned computer please check with your Department Computer Administrator (DCA) or visit the software distribution website.

Symantec Endpoint Protection (SEP) and Statgraphics

OSUware Kiosk

What is the OSUware kiosk?

To provide quality service to customers with infected computers and those who cannot download the software, the help desk implemented a self-service Kiosk computer that will allow customers to transfer OSUware software to a CD or USB flash drive on demand. The kiosk is a computer available to all OSU employees, emeriti, and students that would like anti-virus software for their computers.

Where is the OSUware kiosk?

The kiosk is located on the main floor of the The Valley Library, between the OSU Computer Helpdesk and library Reference Desk.

What software is available from the kiosk?

Apple computers

• Symantec Anti-virus
• A document with a list and links to free software.

Windows computers

• Symantec Endpoint Protection
• Statgraphics
• A document with a list and links to free software.

What is required to get the software?

1. An affiliation with OSU that grants you an ONID account.
2. A functioning ONID account.
3. A USB flash drive or writeable CD (CD-R/CD+R.)

Why is a large batch of CDs no longer produced?

The OSU Computer Helpdesk took a more cost effective approach to the OSUware CD this year, which delivers up-to-date software to customers in a timely manner. More people use high speed Internet connections which allows the software packages to be downloaded easier.

Benefits:

1. Up-to-date software available to a broader audience.
2. More economical and environmentally sustainable.

What are my options if I live outside of Corvallis, or do not want a CD?

• Use your Internet connection at home, visit a local library, use a Wi-Fi enabled hot spot, or go to a friend's house to download the software to your computer or flash drive.

Microsoft Office 2007

Courtesy of the Extension Computing Technology Unit

• Office 2007 and Vista - How to perform some of the commonly used tasks in Excel, Outlook, PowerPoint, Word and Windows Vista
• Office 2000 and 2003 Training Manuals - Basic and Intermediate manuals for Word, Excel, Outlook, PowerPoint, and Publisher.

Other Resources

• Microsoft Office Online Training - Offers free web-based tutorials for a range of users. Requires sound.
• Interactive Office 2007 guides: Excel, Outlook, PowerPoint, Word - Offers a way to easily discover how to perform tasks in 2007 by first performing them in 2003.
• OfficeTutorials.com - Offers a number of free tutorials, in Word documents, written in layperson's terms!
• Microsoft Office 2003 to 2007 Compatibility Pack - A free compatibility pack that will let you open Office 2007 files in Office 2003
• Up to speed with Word 2007 - A brief intro to improve your efficiency in Word 2007.
• Office 2003 & 2007 training roadmaps - Training videos for each application in 2003 and 2007.
• Get started with Office 2007 - Demos, help, templates and training for the Office 2007 applications.

Pay for Training

• Ed2Go computer applications training - Ed2Go Online computer applications training.
• Skilledup Online Training - Aggregated training resources (Free & Pay)
  

Common Security Warnings/Errors After Upgrad

• Adjusting macro settings in the Trust Center of Office 2007
• Directions to setup BI Query for exporting into Excel 2007
• Adding Trusted Locations in Office 2007
• Addressing Office 2007 security add-in error

OneNote 2007

Browse OneNote 2007 Help and How-to

Accessibility Activating OneNote Customizing File management Getting help Introducing OneNote OneNote Demos Organizing and managing your notes

Saving and printing Security and privacy Sharing notes Taking notes What's new Working in a different language Working with other people Working with other programs

Project 2007

Browse Project 2007 Help Table of Contents

Accessibility Activating Project Automation and programmability Building a schedule Collaboration Creating a project Creating relationships between tasks Creating tasks Customizing Estimating task durations File management Getting help Integrating with the Office system Macros Managing costs

Managing multiple projects Managing resources and assignments Optimizing the project plan Project Demos Reference Reviewing and sharing Saving and printing Security and privacy Sequencing tasks in a project Setting calendars Training View management What's new Working in a different language

Publisher 2007

Browse for a Publisher 2007 Help topic

Accessibility Activating Publisher Borders Collaboration Creating a publication Customizing Designing and creating Web sites File management General graphics and objects Getting help Macros Mail, e-mail, and catalog merge Moving and grouping graphics and objects Page layout

Pictures Publisher Demos Publisher Tasks Publishing Web sites Saving and printing Security and privacy Send e-mail Tables Text boxes Training What's new Working in a different language Working with text

Microsoft Office 2010

The following links take you to Microsoft's Office 2010 support website.

• General Office Support
• Access 2010
• Excel 2010
• OneNote 2010
• Outlook 2010
• PowerPoint 2010
• Project 2010
• Publisher 2010
• Visio 2010
• Word 2010

Microsoft Lync

Due to the license of content on this training you will be required to logon with your OSU ONID account after this page.

Lync is an instant messenger service offered by Microsoft to help improve inter-office communication and collaboration. Users with a @oregonstate.edu account will have access to Microsoft Lync starting in the winter of 2013. Lync offers a variety of solutions to interoffice communication needs such as IM, shared screen and video calling as well as integration with the Outlook 2010. You are able to access Lync not only from your computer, but also from your mobile phones and tablets as well.

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Desktops/Laptops

Now all your business communication tools are unified and readily available, without having to switch programs. Convenient filters help you:

• Look up contacts, in the Contacts list.
• Keep up with the latest from your contacts, such as office moves or personal notes, in the Activity Feeds list.
• Manage multiple conversations and keep track of recent ones, in the Conversations list.
• View your voice mail, and use a dial pad, in the Phone view.

Lync 2010 integrates the best features of social networking to help get your work done in these areas:

• Sending and receiving instant messages
• Making phone or video calls through your computer
• Participating in interactive online meetings

Getting Started

Signing In
How to Change Your Status
What does your presence state mean?
How to Set Your Location
How to Add a Note

Signing In

If you’re already logged on to your organization’s network, signing in is as easy as starting Microsoft® Lync™ 2010.

1. On the Start menu, click All Programs, click Microsoft Lync,and then click Microsoft Lync 2010.
2. Click your presence status if you want to change it, or click Reset Status to let Lync 2010 set your status automatically based on your activity or Microsoft® Outlook calendar.
   
   
3. Set a location to let people know where you are today.
4. Let them know what you’re up to by clicking What’s happening today? and typing a note.

 

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How to Change Your Status

*There are no spoken directions in this video.

  

What does your presence state mean?

Available	You are online and available for contact.
Busy	You are in a Lync phone call or, according to your Outlook calendar, you are in a meeting.
Do not disturb	You don't want to be disturbed and will see conversation alerts only if they are sent by your Workgroup contacts.
Be right back	You are away briefly and will return shortly.
Away	Your computer has been idle (for 15 minutes, by default).
Off Work	You are not working and are not available to contact.
Offline	You are not signed in. If you have blocked individuals from seeing your presence, you'll always appear offline to them.

 

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How to Set Your Location

*There are no spoken directions in this video.

 

You can personalize your contact and presence information. For example, you can add your mobile phone number and make it available only to close contacts.

1. In the Lync main window, click the Options button, and then click Phones.
   
   
2. Click the button for the phone number, and then click OK.
3. Select the Include in my contact card check box, and then click OK.
4. To let certain people see your personal numbers: in your Contacts list, right-click the contact’s name, click Change Privacy Relationship, and then click Friends and Family.

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How to Add a Note

*There are no spoken directions in this video.

 

Instant Messaging

Finding a Person
Send/Receive an Instant Message
Group IM Conversation
Enhance Your IM Conversations

Add people to your Contacts list if you'll be contacting them often or if you just want to keep track of them.

1. In the search box, type the person’s name or email address.
2. In the search results, right-click the person, and then do one of the following: 
   
   • If you’ll be contacting them often, click Pin to Frequent Contacts.
   • Add them to a group by clicking Add to Contact List and then clicking the group name.
   • If you haven’t created groups yet, click Add to New Group, and give the group a name. You can add more contacts to this group later.

(Optional) To make sure you know when someone becomes available, right-click the contact’s name, and then click Tag for Status Change Alerts.

 

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How to Find and Add a Contact

*There are no spoken directions in this video.

 

Using Auto-Fill

Just start typing a person’s name in the search box, and results will appear below the box. If you see who you’re looking for, double-click the person’s name to send an instant message.

 

Viewing a Contact Card

If you’re not sure you’ve found the right person, the contact card gives more information and shows where the person fits into the organizational tree.

• To display the contact card, point to the person’s picture.
• For a full version, click the down arrow in the lower right corner. Then, to see his or her organization, click the Organization tab.

 

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Tag a Contact

*There are no spoken directions in this video.

 

To send an instant message:

1. In your Contacts list, double-click a contact.
2. Type a message in the message input area at the bottom of the message box, and then press Enter. 
3. (Optional) To add an emoticon, click the emoticon (smile face) button.
4. (Optional) To customize the font, such as type or size, click the letter A next to the emoticon button.

 

IM Recipient Options

When someone sends you an instant message, an instant message alert appears in the lower-right corner of your computer screen. Do one of the following:

• To accept the invitation, click the alert.
• To redirect the invitation, click Redirect.
• To decline the invitation, click Ignore.

 

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How to Send an Instant Message

*There are no spoken directions in this video.

Start a Group IM Conversation 

You can start a group instant messaging (IM) conversation by selecting multiple contacts or a contact group from your Contacts list, or you can turn an IM conversation with one person into a group conversation.

To start a group conversation from the Contacts list:

1. Hold down the Ctrl key, and click each contact that you want to invite.
2. Right-click the last contact, and then click Send an Instant Message.
3. Type your message in the message input area, and then press Enter.

QA

To start a group conversation from a conversation window:

• Click the People Options menu, click Invite by Name or Phone Number, and then select the contacts that you want to invite.

Enhance Your IM Conversations

With Lync 2010, you can add communication modes to your IM conversation. For example, you can start an IM conversation with a single contact, add more contacts, and then add audio and video. If you need to share documents or slides, you can share your desktop.

To add voice or video, in the conversation window, do any of the following:

• To add voice, click Call.
• To add video, click Video to add video.

To invite others, in the conversation window, click the arrow to the right of People Options, and then select the contacts that you want to invite.

To share your desktop or a program, in the conversation window, click the Share menu, and then select your desktop, monitor, or a program to share.

Collaboration

File Transfers
Create a Poll
Whiteboard

File Transfers

To transfer a file:

• From a Windows folder, drag the file that you want to send, and drop it into a conversation window or onto a contact in your Contacts list.

When you drop the file, a file transfer invitation is sent to the recipient. You will receive notification when the transfer is complete or declined.

Please note that, currently, to transfer a file, you must be connected to the Internet via a wired connection.

Attach a file to a conversation

You can share a file with multiple people in a group conversation, meeting, or conference call, but you don’t send it in the same way that you transfer a file to an individual contact. Instead, you add attachments to the meeting that other participants can download and view.

1. In the conversation window, click the Add or view Attachments button to upload a file.
2. In the Attachments dialog box, click Add Attachments.

   

3. Select the file that you want to add, and then click Upload.

Create a Poll

Polling allows you to quickly gather information or compile the preferences of meeting participants. A poll in Lync consists of one question and up to seven Lync Lypossible choices.

A meeting can contain many polls, but only one poll at a time can appear on the sharing stage, visible to all meeting participants. Only meeting presenters can create and manage polls. If you are not already a presenter, the meeting organizer or another presenter can make you one.

1. In the meeting window, click the Share menu, and then click New Poll.
2. In the Create a Poll dialog box, type a name for your poll, your question, and two or more possible answers.
3. Click OK.

If no one else in the meeting is sharing, your poll appears immediately to everyone in the meeting with the words Polls are open at the bottom of the stage. If other sharing is taking place, you have the option to share your poll immediately, which would end the current sharing session, or save your poll in the content bin for later.

When polling is complete, save the poll results by clicking Save poll at the bottom of the sharing stage, and then click Close the poll.

Whiteboard

The whiteboard is a fresh page for notes and drawings that everyone in the meeting can use together.

1. In the conversation window, click the Share menu, and then click New Whiteboard.
2. To start writing or drawing on the whiteboard, use the annotation tools at the lower left of the whiteboard.

 

Sharing

Share a Program
Share a PowerPoint
Share Your Desktop

 

Share a Program

How to share a program:

1. In the conversation window, click Share, and then click Program.
2. In the Share Programs dialog box, click the program you want to share, and then click Share.

 

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How to Share a Program

*There are no spoken directions in this video.

 

Share a PowerPoint

To give a presentation during a Lync meeting or IM conversation:

1. In the conversation window, click the Share menu, and then click PowerPoint Presentation.
2. In the Share PowerPoint dialog box, double-click the PowerPoint presentation that you want to share. When the content is prepared for presentation and uploaded, the other participants will be able to see your presentation. You can make annotations on the presentation using the annotation tools at the lower left of the presentation.

 

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How to Share a PowerPoint

*There are no spoken directions in this video.

 

Share Your Desktop

To share your desktop:

1. Open Lync 2010, and, in your Contacts list, double-click a contact.
2. When the conversation window opens, click Share.

   

3. If you have more than one monitor, click the one you want to share.

 

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How to Share Your Desktop

*There are no spoken directions in this video.

 

Give Control to Others

When you start sharing your desktop or a program, you’re the only one in control. When you’re ready, you can allow others to use their own mouse and keyboard to navigate and make changes on your computer.

1. On the sharing bar at the top of the screen, click Give Control.

   

2. Click Automatically accept control requests, or click the name of an individual under Attendees.

 

Take Back Control

1. To take back control of your desktop, monitor, or program:
2. Click Give Control. If Automatically accept control requests is selected, click it to clear it. To take back control from an individual, click Take Back Control.

 

 

 

Conferencing

Schedule an Online Meeting
Set Meeting Options
Join a Scheduled Online Meeting

Schedule an Online Meeting

You can schedule Microsoft® Lync™ 2010 meetings and conference calls from Microsoft® Outlook®. One meeting request is used for both purposes.

1. Open your Outlook Calendar.
2. On the Home tab, click New Online Meeting (in Microsoft Outlook 2010) or Online Meeting (in Microsoft Outlook 2007). 

A new meeting request opens, to which you add recipients, a subject line, and other meeting details.

 

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How to Schedule an Online Meeting

*There are no spoken directions in this video.

Set Meeting Options

The meeting request contains the dial-in information that the participant can use to join the audio part of the meeting or conference call. During the Lync meeting, dial-in information is available in the Invite by Phone dialog box (click the People Options menu, and then click Invite by Phone).

You can customize the dial-in information in the Outlook meeting request. You can also customize access and presenters.

1. In the meeting request, on the Meeting tab, click Meeting Options.

1. In the Online Meeting Optionsdialog box:
• To control meeting access and presenter options, click Access and Presenters.
• To customize dial-in information, click Audio and Phone.

With the Meet Now option, you can quickly start a meeting or conference call with people inside or outside your organization.

1. In the Lync main window, click the arrow to the right of the Options button, and then click Meet Now. 
2. In the conversation window, do any of the following:

• To invite someone inside your organization, click the People Options menu, click Invite by Name or Phone Number, and then select a contact.
• To invite someone outside your organization by email, click the People Options menu, and then click Invite by Email. An email message opens in Outlook. (If you do not have Outlook, copy the invitation text, and paste it into your email program.)
• You can also add contacts to the meeting by dragging the contact from the Contacts list into the conversation window.

Join a Scheduled Online Meeting

In the Outlook meeting request, click Join online meeting or click the meeting link.

 

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How to Join an Scheduled Online Meeting

*There are no spoken directions in this video.

Differences on Mac

Lync varies in appearance slightly between Microsoft Windows and Mac OS.  While there is some visual variation, most of the functionality that you'll find in the Windows version of Lync will also be found in the Mac version.

The following section will provide a quick reference to the differences between the two interfaces and a summary of any functionality that may, currently, differ between the two environments.

So let's start with the main Lync window...

Windows Lync and Mac Lync, Side-by-Side

A comprehensive matrix of the differences between Windows and Mac is available via Microsoft's Technet.

 

Messaging

Meetings

Tablets

Android

The Lync app is not supported on all Android tablets. For example, the app is not available on the Kindle Fire. Visit the app page on the Google Play site and sign in with your Gmail account to find out if Lync is available on your device.

 

iPad

You can download Lync on your iPad through the App Store on your device or through iTunes.

IPad: Sign In, Set Your Status, and Find the Right Person

Signing In
Setting Your Status
Find the Right Person

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Signing In

Before you get started, make sure your iPad is connected to a Wi-Fi or 3G data network.

Start the Lync application, and on the sign-in screen, enter your credentials, and then tap Sign In.

---

Changing Your Status

To change your status:

• Tap the My Info icon, tap Status, and then select your status.

---

Finding the Right Person

To find the right person:

• Tap the Contactsicon, and start typing a person’s name in the search box. The results appear below the box.

  

 

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How to Find a Contact

*There are no spoken directions in this video.

IPad: Sending/Recieving a Message, and Inviting Others to an Existing IM

Sending a Message
Recieving a Message
Inviting others to an existing Message

---

Sending a Message

When you find the person you’re looking for:

1. Tap the person’s name, and then tap IM to send an instant message.
2. Type a message, and then tap Send.

 

---

 

How to Send an Instant Message

*There are no spoken directions in this video.

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Recieving a Message

When someone sends you an instant message, an instant message alert appears at the top of the screen. Do one of the following:

• To accept the invitation, tap the alert.
• To ignore the invitation, tap the Close (x) button.

 

The IM alert appears for only a few seconds, but you can tap the Chats icon button to view any missed instant messages.

When you receive an IM when the Lync app is not open but you are still signed in, you’ll receive the alert on the main screen.

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Inviting others to an existing Message

To invite someone to an instant messaging conversation:

1. From the Conversation screen, tap the arrow icon, and then tap Invite Others.
2. From the Invite screen, select or search for the contact you’d like to invite to the conversation.

IPad: Make a Call/Join a Meeting

Make a Call
Join a Meeting

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Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used. When you make or receive a Lync call from the iPad the call goes to the mobile phone number you specified in the My Mobile Number field..

• To call someone in your Contacts list, find the contact, tap the contact’s name, and then select the number you want to call or tap the Call icon to call the work number.
• When the call is placed, you’ll first need to accept the Lync call in order to make the outgoing call.

 

---

 

How to Make a Call

*There are no spoken directions in this video.

---

Join a Meeting

To join an online meeting:

• Tap the Meetings icon, and from the All or Online tab, open the meeting invite by selecting the meeting that you want to join, and then tap Join Meeting.

 

---

 

How to Join a Meeting

*There are no spoken directions in this video.

Mobile Phones

Lync for mobile phones is a great way to stay connected to work on the go. It's available on newer Android, iOS and Windows phones.

                        

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iOS: Getting Started

To Download the App
Sign In and Get Started

To Download the App

1. Open the app store and search “Microsoft Lync 2010”
2. Click on the Application
3. Click the free button
   
   
4. Click on the Install App button
   
   

 

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Sign In and Get Started

NOTE: If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting the application. Be aware that Lync uses data if you are on a limited data plan. 

1. Start the Lync app
   
   
2. On the sign-in screen, enter your credentials, and then tap Sign In
   
   

iOS:Set Your Status

Setting Your Status
Setting Your Message

Setting Your Status

1. At the bottom of the screen, tap My Info,
2. Tap Status
3. From the Status select your status.

Setting Your Message

1. At the bottom of the screen, tap My Info
2. Tap “What’s Happening Today?”
3. Type Your personalized Message
4. Tap Done

iOS:Using the IM Functions

Finding the Right Person
Sending an Instant Message
Receiving an IM
Invite Others to an Existing IM

 

Finding the Right Person

 

1. Tap Contacts
2. From the Lync tab
3. Start typing a person’s name in the search box
4. The results appear below the box.  

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How to Find a Contact

                                       

*There are no spoken directions in this video.

---

Sending an Instant Message

When you find the person you’re looking for:

1. Tap the person’s name
2. On the Card screen, tap the IM icon to send an instant message
3. Type a message, and then tap Send.

---

 

How to Send an Instant Message

*There are no spoken directions in this video.

---

Receiving an Instant Message:

When someone sends you an instant message, an instant message alert appears at the top of the screen. Do one of the following:
A. To accept the invitation, tap the alert
B. To ignore the invitation, tap the Close (x) button

 

Note:

The IM alert appears only for a few seconds, but you can tap the Chats icon to view any missed instant messages.

---

 

Invite Others to an Existing IM:

 

To invite someone to an instant messaging conversation:

1. From the Conversation screen
2. Tap the Actions icon in the top right corner
3. Then tap Invite Others.
4. From the Contacts screen, Select or search for the contact you would like to invite to the conversation

    

   

iOS:Using the Call and Meetong Functions

Make a Call
Join a meeting

---

 

Make a Call:

Note: Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

To call someone in your Contacts list:

1. Find the contact
2. Tap the contact’s name
3. Then select the number you want to call
4. Tap the Call button to call the work number.

Note: When the call is placed, you’ll first need to accept the Lync call in order to make the outgoing call.

---

How to Make a Call

*There are no spoken directions in this video.

---

 

Join a Meeting:

 

To join an online meeting tap Meetings:

1. From the Online tab, Open the meeting invite by selecting the meeting that you want to join
2. Then tap Join Meeting.

 

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How to Join a Meeting

*There are no spoken directions in this video.

Android: Getting Started

In order to install Lync 2010 on your phone, your phone needs to be running at least Android OS 2.3.3.

To find and install the app:

1. Open up the market app "Google Play Store" and search for "Lync 2010".
2. Click on the Application
3. Click on the Install Button

---

 

Sign In and Get Started

 

Note:If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting an application. Be aware that Lync uses data if you are on a limited data plan.

1. On the mobile phone Applications screen, tap the Lync 2010 icon.
2. On the sign-in screen, enter your credentials, and then tap Sign In. Use your full exchange^? address and password .(firstname.lastname@oregonstate.edu)

Android: Setting Your Status

Setting Your Status
Setting Your Message

---

 

Setting Your Status

 

To set your status:

1. At the bottom of the screen, tap My Info
2. Tap Set My Status
3. From the Status select your status.

---

 

Setting Your Message:

To set your message status:

1. At the bottom of the screen, tap My Info
2. Tap “What’s Happening Today?”
3. Type Your personalized Message
4. Tap Done

Android: Using the IM Functions

Finding the Right Person
Sending an Instant Message
Receiving an IM
Invite Others to an Existing IM

---

 

Finding the Right Person:

You can find someone in your contact list by searching for them by name or phone number. If you want to find someone in your organization who is not in already in your contact list, you can search the company directory.

1. From the Contacts screen, press the Menu button, and then tap Search
2. Start typing a person’s name or phone number in the search box. If the person is already in your Contacts list, the results appear below the box.
3. If the person is not already in your Contacts list, tap Search the company directory to search the entire organization.

---

Find a Contact

*There are no spoken directions in this video.

---

 

To send an instant message:

1. Find the person you’re looking for, tap the person’s name, and then on the contact card screen, tap the IM icon.
   

   

2. Type a message, and then tap Send.
   

   

 

---

 

How to Send an Instant Message

*There are no spoken directions in this video.

---

 

Receiving an Instant Message

When someone sends you an instant message, an instant message alert appears at the top of the screen. The IM alert appears only for a few seconds, but you can tap the Chats icon to view any missed instant messages.

To accept an IM invitation, do one of the following:

1. Tap the IM alert, or

   

2. Tap Chats, and then tap the conversation.

   

 

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Invite others to the conversation:

During an IM conversation, invite someone new by doing the following:

1. From the IM conversation screen, press the Menu button, and then tap Invite others.
2. Tap the contact, or search for the contact you would like to invite to the conversation.

Android: Using the Call/Meeting Functions

How to Make a Call
How to Join a Meeting

---

How to Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

To call someone in your Contacts list:

1. Find the contact
2. Tap the contact’s name
3. Then tap the number you want to call

 

 

 

---

 

How to Make a Call

*There are no spoken directions in this video.

---

Join a Meeting:

You can join the audio portion of a Lync 2010 meeting from your mobile phone.

1. From your phone calendar, open the Online Meeting item for the meeting that you want to join.
2. Tap the Join online meeting link. Lync calls you on your mobile phone.
3. Accept the Lync call to join the meeting.

    

   

 

---

 

How to Join a Meeting

*There are no spoken directions in this video.

Join a Meeting

You can join the audio portion of a Lync 2010 meeting from your mobile phone.

1. From your phone calendar, open the Online Meeting item for the meeting that you want to join.
2. Tap the Join online meeting link. Lync calls you on your mobile phone.
3. Accept the Lync call to join the meeting.

    

   

 

---

 

How to Join a Meeting

*There are no spoken directions in this video.

Windows

Sign In and Get Started

If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting an application.

• Start the Lync app

  

• On the sign-in screen, enter your credentials, and then tap the check mark button. Note, tap More Details to enter your server information.

  

Set Your Status

To change your status:

• From the my info screen, tap your status, and then select your status.

Find the Right Person

To find the person you are looking for:

• From the contacts screen, tap search. Start typing a person’s name in the search box. The results appear below the box.

 

---

How to Find a Contact

*There are no spoken directions in this video.

Send an Instant Message

When you find the person you’re looking for:

1. Tap the person’s name, and then tap the send IM icon to send an instant message.

   

 

2.  Type a message, and then tap the Send icon.

   

 

---

How to Send an Instant Message

*There are no spoken directions in this video.

Receiving an Instant Message

When someone sends you an instant message, an instant message alert appears at the top of the screen. To reply to the invitation, tap the alert.

Invite Others to an Existing IM

To invite someone to an instant messaging conversation:

1. From the Conversation screen, tap invite.
2. On the next screen, select or search for the contact you’d like to invite to the conversation.

Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

• To call someone in your Contacts list, find the contact, tap the contact’s name, and then select the number you want to call or tap the Call icon to call the work number.
• When the call is placed, you’ll need to first accept the Lync call in order to make the outgoing call.

  

 

---

How to Make a Call

*There are no spoken directions in this video.

Mobile Phone Number

To show your work phone number as the caller ID number when you make a Lync call, you’ll need to add your Mobile phone number.

1. To add your Mobile phone number, from the my info screen, tap settings.
2. On the settings screen, under Mobile phone number, type in
   your mobile phone number.

   

 

Mac

How do I start OS X in safe mode?

NOTE: Safe Booting into Mac OS X takes longer than a normal startup. It can be quite a long time. This will depend based on how long it takes to check and repair the directory of your hard drive.

1. Make sure your computer is turned off.
2. Press the power button to turn your computer on
3. Just after you hear the startup tone (NOT BEFORE), press and hold the down the Shift key.

How do I setup a printer in OS X?

1. Open the Print Center located in the Utilities folder
2. Click on the Add button
3. Click on the scroll box at the top of the window and select the type of printer you are using. Example: IP Printing, USB, Appletalk
4. Select driver for your printer and set any aditional settings that you need for your printer.

How do I update my Mac running OS X?

1. Open System Preferences application located in your dock
2. Click on the Software Update icon
3. Click on the Check Now button
4. Select the updates you wish to install and click the Install now button

How do I run programs automatically, everytime I startup my Computer in OS X?

1. Open System Preferences application located in your dock
2. Click on the Login Items icon
3. Click on the Add button and browse to the program you would like to start automaticly

How do I start my classic Mac with the extentions off

1. Make sure that your computer is turned off.
2. Press the power button to turn your computer on
3. Press down and hold the shift key while your computer starts up
4. Your computer should say Welcome to Macintosh Extentions off

How do I update my classic Mac?

1. Click on the Apple menu, select Control Panels
2. Open the Software Update control panel
3. Click on the Update Now button
4. Click on the check boxes next to the software ou would like updated
5. Click on the Install button

Windows

I do not remember where I saved my file to. How can I find it?

Windows Vista/7

To locate a lost file or folder in Vista or 7, click start, then type the name of the file in to the search bar at the bottom and hit "Enter". If this doesn't find your file, you can click "Advanced Search in the upper right-hand corner of the search box. In the options that pop up, select "Everywhere" from the drop down menu next to "Location", and type in the name of your file again.

Windows XP

To locate a lost file or folder, click on the "Start" menu, click on the "Search", and then click on "For Files and Folders." In the window that opens enter the name of the file or folder that you would like to search for and click on the "Search now" button.

How do I get the latest updates for my computer?

To update your system and install bug fixes, select your Operating System from the list below:

• Windows Vista/7
• Windows XP
• Macintosh OS X

How can I tell what version of Windows I am running?

Windows Vista/7

1. Turn-on your computer and wait while it boots to Windows.
2. Click the "Start" button at the lower left of your screen.
3. Right-click "Computer" and click "Properties."
4. If Windows was installed correctly, this will display the version you have.

Windows XP

1. Turn-on your computer and wait while it boots to Windows.
2. Click the "Start" button at the lower left of your screen.
3. Click "Settings."
4. Click "Control Panel."
5. Double click the "System" icon (or click "Performance and Maintenance" then "System" if you are in category view).
6. If Windows was installed correctly, version number is at the top right.

How do I get on the Internet?

To access the Internet using the OSU wireless network or the ResNet network, see the instructions at http://oregonstate.edu/helpdocs/wireless.

How do I sort the Start Menu programs and folders so they are listed Alphabetically?

Windows Vista/7

Vista/7 should do this automatically for you.

Windows XP

To sort the Start Menu items alphabetically, open the Start Menu, highlight Programs, and then right click on any of the folders or programs in the list and choose "Sort by Name."

How do I disable popup messenger windows?

Note: Windows Vista does not have this feature

Windows XP

1. Click on the Start button -> Settings -> Control Panel.
2. Open the Administrative Tools.
3. Now double-click on Services, then scroll down the list to Messenger.
4. Double-click Messenger and click Stop to stop the service.
5. Change the startup type to Disable and click Apply at the bottom.
6. Click OK to exit window.
7. Close the Services window.

Internet Explorer

How do I change my home page?

To change the home page for Internet Explorer, click "Tools" (or the little picture of a gear, depending on your version), then "Internet Options", then click on the "General" tab. The section for "Home Page" is at the top. If you are currently at the page you want to use as your home page, you can click the "Use current" button. If not, you can type the URL of the page you want in the box and click "Apply" at the bottom.

How Do I FTP^? using Internet Explorer?

To use Internet Explorer for FTP, type the FTP address of the server you wish to use in the address bar. To FTP to your ONID account you can use: "ftp://ftp.onid.orst.edu". Next, enter your username and password at the prompt. Your ONID space will them appear in your browser. To be able to drag and drop files, click "page" then click "Open FTP Site in Windows Explorer". You will then be able to click and drag the files you want to work with.

How do I make IE my default browser?

To set Internet Explorer as your default web browser, open Internet Explorer, click the "Tools" (or the little picture of a gear, depending on your version) menu, and choose "Internet Options". In the window that comes up click on the Programs tab and check the box that says "Tell me if Internet Explorer is not the default web browser", then click the "Make Default" button. Click "Apply" at the bottom and then "OK".

How do I sort my Favorites so they are listed Alphabetically?

To sort the Internet Explorer Favorites alphabetically, click the "Favorites" menu in Internet Explorer, right click any of the folders or websites in the list and choose "Sort by Name."

Safari

How do I change cookie settings in Safari?

To change your cookie settings in Safari, click "Safari", then "Preferences", then click on the "Privacy" tab. On this page there will be a "Cookies and other website data" section. Here you can choose to accept or deny all cookies, or accept cookies only from sites you directly browse to.

How do I make Safari my default browser?

Click "Safari", then "Preferences", then select the "General" tab. At the top, you can select Safari from the drop down menu.

How do I enable popup blocking?

To enable popup blocking in Safari, click "Safari", then "Prefences", then click on the "Security" button. On this page, check the box next to "Block pop-up windows". This will block all popups from web pages.

How do I clear Private Data in Safari?

In Safari you will need to clear both the cookies and cache. To clear the cache in Safari, click on "Safari", then click "Empty Cache". To clear cookies, click on "Safari", then click on "Privacy". From here, click on "Remove all Website Data", then click on "Remove Now".

Firefox

Note: Please update to the latest version of firefox before following these directions, as older version are less secure and have different menu options. Firefox is free and can be found on their Website

How do I change cookie settings in Firefox?

To change your cookie settings in Firefox, click the "Firefox" menu in the upper-left hand corner, then "Options", and "Options" again. Click on the "Privacy" tab. On this page there will be a "Cookies" section. Here you can choose to accept or deny all cookies, or you can modify the cookie list for more specific cookie settings.

How do I make Firefox my default browser?

The first time you run the browser, it should ask you if you want to make Firefox your default browser. If you answered ‘no’ and you later decide you would like it to act as your default browser, Click the "Firefox" menu in the upper-left hand corner, then "Options", and "Options" again, then select the "Advanced" tab. At the bottom, there is a section called "System Defaults". In this section, check the box next to "Always check to see if Firefox is the default browser on startup", then click the "Check Now" button. If Firefox is not already the default web browser, it will ask if you want to change it. Click "Yes" and Firefox will be set as your default web browser.

How do I enable popup blocking?

To enable popup blocking in Firefox, click the "Firefox" menu in the upper-left hand corner, then "Options", and "Options" again, then click on the "Content" tab. On this page, check the box next to "Block pop-up windows". This will block all popups from web pages. To manage exceptions to this, you can click the "Exceptions" button next to that setting.

How do I clear Private Data in Firefox?

To clear Private Data in Firefox, click on  the "Firefox" menu in the upper-left hand corner, then "History", then "Clear Recent History". On this page, you can select which files you would like to erase. Once you are ready, click the "Clear Private Data Now" button to clear the selected information.

Google Chrome

Note: Please update to the latest version of Google Chrome before following these directions, as older version are less secure and have different menu options. Google Chrome is free and can be found on their Website

How do I change my home page?

To change your home page in Google Chrome, open Chrome and click the tools button in the upper-right corner (it looks like a wrench), and click "Options". Click on the "Basics" tab. Once here, you should find a section called "Home Page", where you can type in the URL of whatever you want your home page to be.

How do I make Chrome my default browser?

To set Google Chrome as your default web browser, open Chrome and click the tools button in the upper-right corner (it looks like a wrench), and click "Options". Click on the "Basics" tab. At the very bottom there is a button that says "Make Google Chrome my default browser". Click it to set Chrome as your default.

How do I Change cookie settings in Chrome?

To change cookie settings in Google Chrome, open Chrome and click the tools button in the upper-right corner (it looks like a wrench), and click "Options". Click on the "Under the Hood" tab. On this page, there is a "Cookie settings" section where you can allow/deny all cookies, or you can manually manage the cookie list.

How do I delete cookies/browsing history in Chrome?

To delete cookies or browsing history in Google Chrome, open Chrome and click the tools button in the upper-right corner (it looks like a wrench). Then select the "tools" menu and click "Clear browsing data...". On this page you can put a check next to whatever data you want cleared. You can then select the period you want the data deleted from with the dropdown menu. Once you are ready, click "Clear Browsing Data" and it will erase everything you selected.