Software

What is Software?

Software is another term for programs. Anything you "use" on your computer to accomplish a task is considered software, ranging from a word processor (for typing papers and essays), to web browsers (for surfing the web), to video games. As an associate of OregonState, you gain access to many free and discounted software suites that make like at OSU much easier.

Who can get it?

Generally OSU Students, Faculty, and Staff, are able to get this software.

What Software is Provided?

OSU provides staff and students with a free anti-virus software, and StatGraphics located here:

http://secure.oregonstate.edu/osuware.

More information about offered software, as well as recommended software, can be found here.

What Software is Distributed with University Reduced Prices?

Information about software distributed under special license by the school's departments can be found on our University Site and Volume licenses page.

What Software can students get a Discount on?

Students can save a great deal on a variety of software through the Techhead website.

What software is available for OSU employees to use at home?

Microsoft office is available to qualified employees and Graduate Research Assistants (GRA) and Graduate Teaching Assistants (GTA). Visit the Microsoft home use web page for further information.

What is the MSDNAA?

The Microsoft Developers Network Academic Alliance is a licensing agreement between the College of Engineering, and the College of Business, which allows students of the these schools access to a whole range of software as a free download.

To learn about the software provided, visit the College of Engineering MSDNAA page, or the College of Business MSDNAA page. For the College of Engineering, sign in with your ENGR username and password, then click on the MSDNAA link on the left toolbar, it should be almost all the way down to the bottom.

What about the OSU Bookstore?

The OSU Bookstore also has a selection of software for purchase.  To purchase software at the OSU Bookstore, you may need to provide proof of OSU affiliation. If you are interested in seeing their available stock, you can learn more at the OSU Bookstore site.

 

Note: Software should be researched before purchasing to make sure that you have the correct version, as well as the best price.

Blackboard

What is Blackboard?

Login to Blackboard

Helpdocs offers "how to" help for students and faculty. If you just need to login to Blackboard, go to my.oregonstate.edu

Video Tutorial: New Features

Blackboard Service Pack 13 was installed as of December 23rd, 2013. Watch the Global Navigation and My Blackboard tutorial for information on some of these new features, then go to TAC's Blackboard Self-Paced Learning page for videos on other new features such as Inline Assignment Grading and Social Learning Tools.

Blackboard is an on-line virtual classroom. It is a teaching and learning environment, as well as a configurable portal for the OSU community. Blackboard allows instructors to administer tests and quizzes, post grades and lecture notes, and host discussion boards. Through Blackboard, students are able to contact their instructors and classmates, keep a calendar, and maintain an address book.

Note: Not all instructors use Blackboard. Contact your instructor if you are unsure of the availability of a course.

Who Has Access?

Blackboard is available to anyone with an ONID (OSU Network ID) account (Set up an ONID account here) Accounts are accessible immediately following the activation of your ONID account.

Access to individual courses taught using Blackboard requires registration in the course. Course availability and course materials is available for preview at the discretion of the instructor. Guests may preview portal material by clicking the "Preview" button on the login page.

Service Pack 13 Upgrade

Blackboard has been upgraded to Service Pack 13. Improvements include:

For more details about this upgrade, please visit the Service Pack 13 Upgrade announcement.

Click Here for Student Help Click Here for Instructor Help

Blackboard Help for Instructors

bb_logo Common Instructor Questions

For Additional Frequently Asked Questions (FAQ), visit http://my.oregonstate.edu and click on "Search OSU Blackboard FAQ" on the left side, or click on the Support tab in the top menu.

Instructor Resources

Phone Support - Please check the Supported By or ECampus Instructors blocks on the right for contact information based on your OSU affiliation.

Frequently Asked Questions (FAQ) - For additional Blackboard walkthroughs, you can search the Blackboard FAQ.

  • Go to http://my.oregonstate.edu.
  • Click on the "Search OSU Blackboard FAQ" on the left hand side, or click on the "Support" tab in the top menu.

Workshops and Courses - Regular classes are offered through Technology Across the Curriculum (TAC).

OSU Extended Campus Tutorial - OSU Extended Campus' Course Development site provides detailed methods and tutorials for faculty providing instruction and materials online:

E-mail Class Groups - Instructions on using the Outlook enabled Class Groups to communicate with students can be found here.

Blackboard Grade Center - For more information about the Blackboard Grade Center, visit the Technology Across the Curriculum website.

Video Tutorials, Service Pack 13 Update - New features as of 12/23/2013.

Blackboard Help for Students

bb_logo Common Student Questions

For Additional Frequently Asked Questions (FAQ), visit http://my.oregonstate.edu and click on "Search OSU Blackboard FAQ".

Student Resources

Technical assistance - Please see the "Supported by" block located to the right for the various methods of contact.

Frequently Asked Questions (FAQ) - For additional Blackboard walkthroughs, you can search the Blackboard FAQ.

Test Preperation Guide - A guide to preparing your computer for test taking on Blackboard.  

Student Blackboard GEMs - Instructional videos for common student tasks in Blackboard including viewing grades and using the discussion board.

Video Tutorials, Service Pack 13 Update - New features as of 12/23/2013.

Change Language in Blackboard

To change your default language in Blackboard:

  1. Go to the Blackboard Home Page and log in with your ONID Username and Password
  2. Click the Personal Information link in the upper left hand corner

    Note:
    Click on any of the images below for a larger view

    language step 2
  3. Click the Change Personal Settings link
  4. language step 3

  5. In section #2 (Select Language Pack), select your preferred language from the drop-down menu
  6. language step 4

  7. Click the Submit button in the lower right hand corner

Blackboard should then display in the language you specified.

Update Java

Many issues with Blackboard can be solved by uninstalling and reinstalling Java. You can select your operating system from the list below for instructons on fixing Java.

Commonly Impacted Blackboard Areas

  • Text entry that uses the visual editor
    • e.g Discussion board
  • Collaboration tools

Operating System

 

Windows Vista/7

  1. Open Computer by either double clicking on the icon on your desktop, or by clicking the start button and then Computer.
  2. Click "Uninstall or change a program" near the top of the window.
    Uninstall or change a program.
  3. Scan through the list and uninstall all Java items.
    Uninstall Java
  4. Browse to http://java.com/
  5. Click the Free Java Download button.
  6. Install the downloaded software.
  7. Close browser windows.
  8. Open http://my.oregonstate.edu/ and test to see if the issue has been resolved.

 

Windows XP

  1. Open the Control Panel by clicking Start > Control Panel or Start > Settings > Control Panel.
  2. Click "Add or Remove Programs".
    Add or Remove Programs
  3. Scan through the list and remove all Java items.
    Remove Java
  4. Browse to http://java.com/
  5. Click the Free Java Download button.
  6. Install the downloaded software.
  7. Close browser windows.
  8. Open http://my.oregonstate.edu/ and test to see if the issue has been resolved.

 

MAC OS

  1. Open the Apple menu and click Software Update...
     
  2. If your Java program needs updating, the Software Updater with automatically update it.
  3. Close browser windows.
  4. Open http://my.oregonstate.edu/ and test to see if the issue has been resolved.

Blackboard on your Mobile Device

iOS appearance

What can you do with Blackboard Mobile?

You can access your OSU Blackboard course and organization sites on your smartphone or tablet with the Blackboard Mobile app. The mobile app works on Apple (iOS 6.0 or later) and Android devices (version 2.3 or later).

Instructors and students can download the Blackboard app directly from the Apple or Android store for $1.99 for a lifetime license. The mobile app allows you to use some of the features of a Blackboard course site: view and post announcements, use discussion boards and blogs, view class lists, view grades, and check tasks.

How to purchase your Blackboard mobile Application

Demos & Guides for Blackboard Mobile

Limitations of Blackboard Mobile

Instructors Students
  • Do not manage course content such as entering course information or instructions and uploading course documents, etc.
  • Do not create assessments such as creating assignments, tests, quizzes or surveys.
  • Do not enter or adjust grades in the Grade Center
  • Do not complete assignments, tests and surveys.
  • Flash (Including YouTube, Adobe Presenter), Silverlight and Windows Media player are amoung the multimedia formats that are not supported.

** Please note that a desktop or laptop computer is required for full functionality of all Blackboard course features. Some work should be done on a laptop or desktop rather than via the Blackboard Mobile app.

myOSU

What is myOSU?

The myOSU portal application is designed to bring information about Oregon State University resources and services to a central location. Employees and students will be able to access many campus resources from the OSU Central Login after entering their ONID username and password one time. Please be aware that OSU resources are being incorporated into this single sign-on process.

Who can access myOSU?

Anyone with a current ONID account can access the myOSU portal system.

Where do I find myOSU?

You can view the new myOSU portal at: http://myosu.oregonstate.edu

Using MyOSU

Who has Access?

Admin Tools – All university employees, including student employees
Cascades Campus Life – Everyone located at the Cascades Campus
Campus Life – All users except people located at the Cascades Campus
Cascades Student – All students located at the Cascades Campus
Cascades Welcome – All users located at the Cascades Campus
Faculty/Advisor – Employees with a Faculty or Advisor role defined in Banner
Finance/Budget – Employees with a Finance role defined in Banner
Employee – All university employees, including student employees
Graduate Student – All graduate students
International – All international and INTO students
New Student – Displayed to new, undergraduate students from the time of admission through the first academic year.  This is not displayed to students located at the Cascades Campus, International or INTO students, graduate students or non-degree students
OSU Libraries – All users
Paying for College – All students except for INTO students
Student – All students except for those located at the Cascades Campus
Supervisor – All university employees, except student employees
Welcome – All users except people located at the Cascades Campus

 

Future content explaining how to navigate and use MyOSU will be placed here. Keep an eye out for Video tutorials!

Welcome

What can I see?

Welcome Page

*Click to Enlarge*

Who is qualified to view this content?

All Oregon State University affiliates located at the Corvallis Campus.

What information is available?

Everything you would need, from weather information, to local newspaper articles, important alerts, as well as a calendar of upcoming events.

What portlets are available?

OSU Announcements: A quick feed of news about MyOSU and other campus services. Different groups of users may get different messages here.

Update Personal Profile: Quick links to many online profile you may need to maintain.

OSU Systems Status: A feed reader of Oregon State University technology services outtages.

Calendar of Events: A list of upcoming events for Oregon State University.

OSU Alerts: List of urgent campus messages.

The Daily Barometer: The Daily Barometer is the local paper for Oregon State University, and here you can read their articles online.

People & Places: Maps and a contact list, as well as a link to the Oregon State University 'Find Someone' service.

Search OSU: Search the entire Oregon State University website with the click of a link!

Weather: A weather feed of Corvallis, Oregon.

Help Resources: Visit our Help Documentation site with any how-to questions!

Cascade Welcome

What can I see?

Cascade Welcome Page

*Click to Enlarge*

Who qualifies to view this content?

All Oregon State University affiliates who currently use the Cascade Campus.

What information is available?

Everything you would need, from weather information, to local newspaper articles, as well as a calendar of upcoming events, provide you a useful one-stop page for any information you may find useful while on our Cascade Campus.

What portlets are available?

Luminis Announcements: A quick feed of news about MyOSU and other campus services. Different groups of users may get different messages here.

Update Personal Profile: Quick links to many online profile you may need to maintain.

OSU Systems Status: A feed reader of Oregon State University technology services outtages.

Calendar of Events: A list of upcoming events exclusive to the Cascade Campus.

OSU Alerts: Important feed reader detailing urgent campus messages.

The Broadside: The Broadside is the local paper for the Cascade Campus, and here you can read their articles online.

People & Places: Maps and Cascade Campus aimed contact list, as well as a link to the Oregon State University 'Find Someone' service.

Search OSU: Search the whole of the Oregon State University website with the click of a link!

Weather: A weather feed of Bend, Oregon.

Help Resources: Visit our Help Documentation site with any how-to questions!

New Student

What Can I see?

New Student Page

*Click to Enlarge*

Who is qualified to view this content?

All new students, from the time of admission until the end of their first academic year. Please note Cascade Campus users, International students, INTO students, Graduate and Non-degree students will not see this page.

What information is available?

From step-by-step guides to creating and using your student accounts, to transfer and degree partnership information, this page is designed to help new students get an understanding of life at Oregon State University.

What portlets are available?

First Steps: A step-by-step guide for new students that will take you from paying for your Advanced Tuition Deposit (ATD) through registering and attending the START program.

Transfer Student Info: Useful tools for evaluation of transfer credits, as well as information for incoming students with college credit.

Degree Partnership Program Info: A list of documentation, ranging from general information about the program, to how to enroll and apply for financial aid.

Academic Profile: This pulls your student information, giving a current, up-to-date snapshot of your current progress with the university.

New Student Resources: A lot of general help documentation for the housing system, undergraduate information, on campus resources and services, as well as information about our Extended Campus program.

Student

What can I see?

Student Page

*Click to Enlarge*

Who is qualified to view this content?

All Oregon State University students, except for Cacasde Campus students are able to view this page.

What information is available?

This page contains relevent student information including registration tools, quick links to student resources, calendar events and on-campus technology services.

What portlets are available?

Academic Profile: Your current progress with Oregon State University is displayed here.

My Student Stuff: Links to popular and useful Oregon State University web services aimed to help students stay on track while at OSU.

Important Dates: Upcoming important dates for Oregon State University students, such as registration timelines, term scheduling, and other useful events students would be interested in.

Registration Tools: This portlet contains any and all information students would need to enroll, modify grading status, and much, much more!

Student Grades: This portlet pulls student information and displays the current term's grade.

Blackboard: A link to the Blackboard virtual classroom.

Student Academic Services: Helpful information pertaining to the admissions office, locations of academic support services, and forms frequently used by students.

Technology: Information about what services are available on campus at any given time, along with information needed to access Software licenced by the University.

Cascade Student

What should I see?

Cascade Student

*Click to Enlarge*

Who is qualified to view this content?

All students who are associated with the Cascade campus.

What information is available?

This page contains relevent student information including registration tools, quick links to student resources, calendar events and services aimed towards users of the cascade campus.

What portlets are available?

Academic Profile: Here you will see up to date curriculum information and progress.

My Student Stuff: Links to popular and useful Oregon State University web services aimed to help students stay on track while at OSU.

Important Dates: Upcoming important dates for Oregon State University students such as registration timelines, term scheduling and other useful events students would be interested in.

Registration Tools: This portlet contains any and all information students would need to enroll, modify grading status, and much, much more!

Student Grades: This portlet pulls student information and displays the current term's grade; delivering up-to-date information regarding your grades.

Blackboard: A link to the Blackboard virtual classroom.

Student Academic Services: Helpful information pertaining to the admissions office, locations of academic support services, and forms frequently used by students.

Technology: Information about what services are available on campus at any given time, along with information needed to access software licenced by the University.

International Student

What should I see?

International Student Page

*Click to Enlarge*

Who is qualified to view this content?

All International and INTO students should see this page.

What information is available?

Everything an international student needs from how to get started at OSU, to general documentation on immigration and Visa access, and all student resources.

What portlets are available?

First Steps: Step-by-step assistance for getting started with Oregon State University.

Academic Profile: Here you will see up to date curriculum information and progress.

International Calendar: A feed of all upcoming dates that international students should be aware of.

Immigration & Visa Status: The source of everything one would need to know about United States' immigration policies as they apply to International students.

Student Support: Student assistance with University policies, online help, and many other services International students may need can be found here.

Need Help: Useful list of services on campus aimed to assist students.

My OSU Account: Display of account balances for term-related charges and nonterm-related charges.

Financial Information: Financial resources, including banking information and scholarships aimed specifically at International students, can be found here.

Cultural & Social Resources: View organizations that help build an international community right on Campus!

Community Resources: Quick access to local services, tools, and laws. A good place to find banking help, tax information, and many other resources.

Graduate Student

What Can I see?

Graduate Student Page

*Click to Enlarge*

Who is qualified to view this content?

All graduate level students will see this page.

What information is available?

Useful information about coming to Corvallis for schooling, who to contact, how your degree is progressing, as well as useful Oregon State University pages.

What portlets are available?

Getting Started: Transportation information, help for finding family support services, orientation for fall term, and many other useful tips and sites for getting adjusted to life at Oregon State University.

International Students: Information about the INTO program, information about the Conditional Admission Program and help with student and faculty services aimed at International students.

Academic Profile: Your current progress with Oregon State University is displayed here.

Contacts: Help finding the people on campus you would need to contact relating to your degree program.

Academic Policies & Procedures: A useful collection of campus policies that relate to graduate students.

Financing Your Education: Helpful links for finding an assistantship, fellowship, scholarship, and federal financial aid.

Your Graduate Degree: Helpful deadlines, forms, information about majors and minors, as well as thesis assistance.

Quick Links: A list of links pointing to common tools used at Oregon State University; both for graduate students as well as general use sites.

Paying For College

What can I see?

PAying For College Page

*Click to Enlarge*

Who is qualified to view this content?

All Oregon State University students, except for those in the INTO program.

What information is available?

A wealth of knowledge, ranging from finding financial aid tips, to assistance in estimating the Cost of Attendance at Oregon State University. You can also find a host of links to campus financial services, and even tutorials online to assist with utilizing your Orange Card, or to help you pay for your term at OSU.

What portlets are available?

My OSU Student Account: See a display of account balances for term-related charges and nonterm-related charges.

Financial Services (Managing my $): This quick-link box contains links to almost any form necessary to pay your bill, check your tax information, or request an emergency loan

Web Tutorials: Useful links to instructional videos on how to use select Campus services.

Important Dates: A calendar of upcoming events and dates students should be mindful of.

Questions? Email us!: A one-stop location for multiple help email addresses.

Cost of Attendance: View the current cost of attentence, as well as calculators, tables, and services all aimed to help explain how much enrollment will cost.

Student Employment Opportunities: Links to multiple campus sponsored job search tools.

Financial Aid Requirements: The status of requirements for your financial aid, provided by the Financial Aid Office.

Financial Aid Awards: This portlet provides many resources to help you understand your finanical aid rewards.

Financial Aid & Scholarships: Useful FAQs about federal and state assistance, international scholarships, and local scholarships.

Employee

What should I see?

Employee Page

*Click to Enlarge*

Who is qualified to view this content?

Anyone with an employee standing in Banner (including student employees).

What information is available?

Ranging from subjects such as good health habits for an office working environment, to how to request a leave; view your tax information or check a paystub, you can reach all of this information from this page.

What portlets are available?

Time & Leave: University closure dates, policy on leave requests, and instructions for filling out University timesheets, this is a useful area for summer planning!

My Employment Details: Pulling from your account, you can view your pay stubs, tax forms, direct deposit settings, and even update your email address here.

Benefits: Useful information on State and University benefits and benefit policies.

OSU Today/COF Today: An RSS Feed reader this displays posts from OSU Today and CoF Today.

OSU Organization: To help employees integrate with the University system, this tool offers helpful information such as an acronym lookup tool, organizational charts, and the University's mission statement.

Technology: Request training or access Banner and Datawarehouse tools, general computer assistance, and help with on campus services.

Employee Quick Links: Information about food services, parking, Oregon State University news and employee oriented services can be found here.

Performance Evaluation: A map of the Performance Evaluation cycle.

Campus Life

What should I see?

Campus Life Page

*Click to Enlarge*

Who is qualified to view this content?

Everyone associated with the Cascade Campus of Oregon State Universtiy should be able to view this tab.

What information is available?

This tab displays a lot of general Cascade Campus information including upcoming events, groups and communities based on the Cascade Campus, and useful links to transit help; such as campus maps, parking permits, etc. A list of campus resources targetted to Student support and assistance is also available.

What portlets are available?

Getting Involved: This portlet contains links to different Campus services, with helpful information in Community building, Internship assistance, information relating to Study Abroad, as well as a list of on-campus recreational activities. 

Safety: Has links to Public Saftey, Student Conduct, as well as the Emeregency Notification log of past announcements. 

Parking & Transportation: This portlet contains information such as campus maps, parking maps, parking permit information, and helpful links to local transportation services.

Events: Calendar events for Oregon State University can be found here.

Campus Resources: Information relating to housing and dining on campus, as well as opportunitites for employment at the University are placed here.

Staying Connected: Contains Oregon State University blogs, email groups, a link to our mobile site, and many other useful social media outlets.

Webcams: Access live streams of webcams located around the university.

 

 

Support Resources: Helpful links to campus services aimed for student assistance, health and wellness services, as well as information about Financial aid.

Faculty & Staff: Links to fitness services, organizations, and training programs staff can get involved in.

Cascade Campus Life

What should I see?

Cascade Campus Life Page

*Click to Enlarge*

Who is qualified to view this content?

Everyone associated with the Cascade Campus of Oregon State Universtiy should be able to view this tab.

What information is available?

This tab displays alot of general Cascade Campus information, including upcoming events, groups and communities based on the Cascade Campus, and useful links to transit help; such as campus maps, parking permits, etc. A list of campus resources targetted to Student support and assistance is also available.

What portlets are available?

Getting Involved: This portlet contains links to different Campus services, with helpful information in Community building, Internship assistance, information relating to Study Abroad, as well as a list of on-campus recreational activities.

Staying Connected: Contains OSU Cascades Facebook profile and a link to the campus newspaper.

Events: Calendars for both Cascades campus as well as the Bend and Central Oregon events can be found here.

Campus Resources: Information relating to housing and dining on Cascade campus, as well as opportunitites for employment are placed here.

Transportation: This portlet contains information such as campus maps, parking maps, parking permit information, as well as helpful links to local transportation services.

Safety: Has links to Public Saftey, Student Conduct, as well as the Emeregency Notification log of past announcements.

Support Resources: Helpful links to campus services aimed for student assistance, health and wellness services, as well as information about Financial aid.

OSU Library

What Can I see?

Library PAge

*Click to Enlarge*

Who is qualified to view this content?

All Oregon State University affiliates.

What information is available?

This loads the Oregon State University Library site, which contains a lot of useful information for navigating our library, our online databases, as well as general help information relating to library services.

Supervisor

What should I see?

Supervisor Page

*Click to Enlarge*

Who is qualified to view this content?

Employees who are flagged as a supervisor in the Banner system.

What information is available?

This page contains performance evaluation information, including forms and scheduling, as well as links to important information and campus policies. Employee and supervisor development information and training documents are also available.

What portlets are available?

Need to Know: This portlet contains a long list of useful links, pointing to areas of Oregon State University's site that has useful information on Campus policies, information security, and many other useful tips.

Employee & Supervisor Development: Here you will find links to training documentation for yourself and your team.

Performance Evaluation: Information about giving performance evaluations; as well as guidelines and schedules.

Financial/Budget User

What should I see?

Finanical Budget User

*Click to Enlarge*

 

Who is qualified to view this content?

Employees with a Finance role defined in Banner will be able to view this content.

What information is available?

Quick links to many on-campus departments, such as the Budget Office, Bussiness Affairs, Work order forms, Reporting access, and many other internal tools frequently used by Financial workers. Alerts and a 'Financial Advisor' are also available.

What portlets are available?

Financial Advisor: A quick, convient graph of programs' budget to spending ratio, capable of tracking up to 5 organizations. This information can be changed via the portlet settings menu.

Financial Alert Grants: Navigational links, as well as a notice of upcoming deadlines for Principal Investigators

Quick Links: - This portlet contains links to forms and OSU pages that contain useful or pertinent information for Budgeting staff.

Faculty/Advisor

What should I see?

Faculty Advisor

*Click to Enlarge*

Advisors: If you'd like to see what your students can see in MyOSU, visit the Student Page.

Who is qualified to view this content?

Employees with a role of Faculty or Advisor in the Banner system.

What information is available?

Whether you're assisting a student with their schedule or trying to find the academic regulations policy, this page contains anything a faculty or advisor should need to provide quick, efficient help.

What portlets are available?

Faculty Dashboard: A quick, easy tool for viewing active classes, e-mailing class members, and includes navigational links useful for working with students.

Blackboard: Quick access to our online teaching environment.

Faculty Grade Assignment: Here you have access to an easy to view tool for seeing the grade status of classes, and to access grade pages in Faculty and Advisor Self-Service.

Faculty Tool Kit: A useful list of documentation on different web services that faculty often reference.

Important Dates: Calendar of important scheduling and academic dates.

Quick Links: A useful bank of links with explanations and information about the Graduate School, Policies, Procedures, Research, and many other areas.

Advisor Tool Kit: Access to ATLAS and My Degrees, amongst other useful services.

Student Academic Services: Helpful links aimed towards students that Faculty and Advisors would want to share in meetings.

Advisor Dashboard: A useful search tool for querying the advisee or student's information from Banner, for accurate, timely progress in their selected program with Oregon State University.

Student Registration Tools

Due to a large number of requests, we've outlined the 'Registration Tools' area of the Student page within myOSU to help advisors guide students through getting set up.

This is the page students see (the registration tools section is highlighted):

 

Registration Tools Student

(Click for larger image)

Please read below for specific information.

Registration Tools

Registration: Getting Started

-General Registrar new Student information page

http://oregonstate.edu/registrar/getting-started 

View Priority Registration Status

-Online Services Check your Registration Status page

http://infosu.oregonstate.edu/login

Look Up Classes

-Online Services Select Term page; Leads through to Look-up Classes to Add page

http://infosu.oregonstate.edu/login

Add/Drop Classes

-Online Services page for Adding/Dropping courses

http://infosu.oregonstate.edu/login

Bacalaureate Core Courses

-General Catalog page, listing Baccalaureate Core Courses

http://catalog.oregonstate.edu/bcc.aspx

Change of Grading Basis

-Registrars rules/regulations on changing a courses grading basis

http://oregonstate.edu/registrar/change-grading-basis

Course Catalog

-General Course Catalog page

http://catalog.oregonstate.edu/Default.aspx?section=Course

Schedule of Classes: Corvallis/Bend/Distance

-Schedule of Classes Searcher

http://catalog.oregonstate.edu/SOCSearcher.aspx

Web Tutorials

-Available tutorials from the Registrar for using many common online tools

http://oregonstate.edu/registrar/video-tutorials

Troubleshooting MyOSU

Potential error messages encountered in MyOSU:

Apple Mac OSX:

The Error:

Chrome Cert Error

The Solution:

We are currently searching for a solution to this error.

The Cause:

The process for validating a server certificate in OSX is different from Windows. Due to this, we are currently tracking down a solution to help OSX resolve our certificate correctly.

Internet Explorer 9:

The Error:

IE 9 Error

The Solution:

Select 'Show All Content'

The Cause:

This is caused by our software serving a combination of protected data (as is expected, as this page loads your confidental information), being served with unprotected data (the weather portlet). We are currently working to move the weather portlet to a secure host. This error shouldn't be an issue after June 2011.

Internet Explorer 8:

The Error:

IE8 Error

The Solution:

Select 'No'

The Cause:

This is caused by our software serving a combination of protected data (as is expected, as this page loads your confidental information), being served with unprotected data (the weather portlet). We are currently working to move the weather portlet to a secure host. This error shouldn't be an issue after June 2011.

Recommended Software

hand with keys reaching out of a monitor

 

At OSU, we have made some recommendations below which cover the most common thigns you'll need while on campus. These include anti-virus protection, microsoft office, secure shell, and other applications.

 

OSU Anti-virus Protection

OSU has made a set of recoomended software that you should use to protect your computer while you are at campus. 

Windows 7 & 8: Microsoft Defender / Microsoft Security Essentials

Mac OS X 10.6 to 10.9: ClamXav

Anti-Malware

Oregon State does not have a site license for any anti-malware programs, but there are some free programs available for download that have proven effective for some of the campus helpdesks (e.g.- Malwarebytes and SuperAntiSpyware).

Click HERE to watch the tutorial about running a virus scan with Malwarebytes.

 

Web Browsers

We have a couple of guides that cover the basic web browsers and how to use them. As you come to campus we recommend that you use either Mozilla Firefox or Google Chrome but almost any browser will work properly at our University.

 

StatGraphics

OSU provides a licensed copy of StatGraphics to students who need it for free. You can find more information about it at this link.

OSUWare

 

What is available?


OSU used to give out a disc with software that is handy to have and use for classes and work. This disc was produced by the OSU Computer Helpdesk, but having many left over we have decided to forgo the CD this year and have everything web based. If you would still like a CD, or a flash drive with this software, you can always come to the walk-up helpdesk kiosk computer. At the kiosk, you can get the software on your USB flash drive or a CD.

 

What OSU provides...


OSU students, staff, and faculty with an ONID account have access to StatGraphics Centurion XV and Cisco VPN? software for download.

 

These software applications are the only "non-freeware" applications that are available for those affiliated with OSU.

StatGraphics

You will need a valid ONID account login in order to get to the software.

You can also obtain the OSUware software from our walk-up kiosk located on the 2nd floor of the Valley Library. You can find more information about the OSUware Kiosk here:

OSUware Kiosk

VPN

You can obtain the Cisco VPN software here.

You will need a valid ONID account login in order to get to the software.

Anti-virus

We have create a set of recommend solutions of anti-virus for the common anti-virus platforms. You can find out how to install them and their basic uses at these pages:

Freeware recommended by OSU:


Windows Software

The following software is available for Windows Vista/7/8:

Macintosh OS X Software

The following software is available for Macintosh OS X:

OSUWare StatGraphics

This software is licensed by Oregon State University for Students and Employees to install on personally owned computers.

If you need software for a University owned computer please check with your Department Computer Administrator (DCA) or visit the software distribution website.

When asked, please enter your domain followed by your username in the username field. For example, ONID users will insert ONID\onidusername in the username field when prompted for authentication.



Attention

This software is licensed for use by current OSU employees and students on personally owned computers. To comply with the license agreement, this software must be removed from personal computers once you are no longer employed at OSU, or are no longer a registered student. It is illegal for you to utilize this software once you are not associated with OSU.

By clicking I agree below you are agreeing to the terms above.

I agree

StatGraphics Centurion XVI

Click here to show available downloads
StatGraphics Download Serial #
Windows 32-bit KAB0-AB0A-C6C0-YK0E-3EM2
64-bit LAA0-9B0A-0DC0-YK0E-3EM3

Organization: You must put Oregon State University in the Organization field when installing StatGraphics.

Warranty and License - This is the license agreement

README.txt - Tips and hints from the vendor.

For further information, please visit the StatGraphics website.

OSUware Kiosk

What is the OSUware kiosk?

To provide quality service to customers with infected computers and those who cannot download the software, the help desk implemented a self-service Kiosk computer that will allow customers to transfer OSUware software to a CD or USB flash drive on demand. The kiosk is a computer available to all OSU employees, emeriti, and students that would like anti-virus software for their computers.

Where is the OSUware kiosk?

The kiosk is located on the main floor of the The Valley Library, between the OSU Computer Helpdesk and library Reference Desk.

What software is available from the kiosk?

Apple computers

  • A document with a list and links to free software.

Windows computers

  • Statgraphics
  • A document with a list and links to free software.

What is required to get the software?

  1. An affiliation with OSU that grants you an ONID account.
  2. A functioning ONID account.
  3. A USB flash drive or writeable CD (CD-R/CD+R.)

Why is a large batch of CDs no longer produced?

The OSU Computer Helpdesk took a more cost effective approach to the OSUware CD this year, which delivers up-to-date software to customers in a timely manner. More people use high speed Internet connections which allows the software packages to be downloaded easier.

Benefits:

  1. Up-to-date software available to a broader audience.
  2. More economical and environmentally sustainable.

What are my options if I live outside of Corvallis, or do not want a CD?

  • Use your Internet connection at home, visit a local library, use a Wi-Fi enabled hot spot, or go to a friend's house to download the software to your computer or flash drive.

File Transfer Protocol (FTP)

Overview

This section is dedicated to help you with the file transfer protocol (FTP?). This includes using FTP applications, as well as understanding the protocol itself. We hope you find what you are looking for.

WinSCP

What is WinSCP?

WinSCP is an open source free SFTP client and FTP client for Windows. Legacy SCP protocol is also supported. Its main function is safe copying of files between a local and a remote computer.

Where can I get WinSCP?

WinSCP is an open source program that can be downloaded free from http://winscp.net/eng/download.php.

How do I access my ONID files with WinSCP?

Follow these steps to connect to your ONID account using WinSCP:

  1. Start WinSCP
  2. Go to the Session page
  3. "Host name" should be set to shell.onid.oregonstate.edu
  4. "Username" should be your ONID username
  5. "Password" should be your ONID password
  6. Click Login to connect
  7. If you are asked "Continue connecting and add host key to the cache?", click Yes

On the left side, you will see the files and directories on your computer. On the right side are the files and directories on your ONID account.

To transfer a file or directory from your ONID account to your computer, simply drag-and-drop the item from the right side to the left side. To transfer a file from your computer to your ONID account, drag-and-drop the item from the left side to the right side.

To close your connection and exit WinSCP, click on the Commands menu and choose Quit.

Where can I get help with WinSCP?

WinSCP is supported by OSU Computer Helpdesk. We can help troubleshoot any problems you may encounter. Technical support is also available through WinSCP site at http://winscp.net/eng/docs/troubleshooting.

Cyberduck

What is Cyberduck

Cyberduck is an open source FTP/SFTP solution similar to WinSCP, but for use with Mac OS instead of Windows.

Where can I get Cyberduck?

Cyberduck can be obtained at no cost at http://cyberduck.ch/.  Make sure to obtain the correct version for your operating system.

Antivirus Software

OSU is switching anti-virus software and our license for Symantec will not be renewed starting August 31st, 2014.

 

What this means to you:

  • You will need to uninstall any Symantec Antivirus Software that you have installed from Oregon State University. This means that home use computers and departmental computers will no longer be running this software. How to uninstall Symantec Antivirus.
  • We have recommendations for replacement software for Windows and Mac.

http://www.iconarchive.com/show/hex-icons-by-martz90/antivirus-icon.html

Why you need Anti-virus Software:

Anti-virus is a requirement while you are at the university as it is part of the Acceptable Use of University Computing Resources agreement. Anti-virus software is a program designed to protect your computer from computer viruses. Anti-virus software protects your computer’s sensitive data, which includes but is not limited to, personal information, browsing history, and credit cards.

OSU Recommended Anti-virus Software:

Oregon State has made a recommendation for the Windows and Mac computers below (you may use other anti-virus software while on campus). 

For Microsoft Windows computers, we recommend the Windows Defender/Security Essentials anti-virus. It provides browsing protection and daily scans of your computer to continually protect it. To install the software please follow the provided instructions.

For Apple Mac OS X computers, we recommend ClamXAV as it provides a built in scheduler, a sentry feature for monitoring specific folders on an active basis, and it is compatible with Mac OS X 10.6 and later. To install the software please follow the provided instructions.

Other Anti-Malware Software:

If you are already infected or believe that you have an infection and your main anti-virus software is not finding anything, Oregon State recommends that you use some proven effective options for advanced scanning of your computer.

Windows Defender and ClamXav

Quick Jump Links:

OSU is switching anti-virus software and our license for Symantec will not be renewed starting August 31st, 2014.


What this means to you:

  • You will need to uninstall any Symantec Antivirus Software that you have installed from Oregon State University. This means that home use computers and departmental computers will no longer be running this software. How to uninstall Symantec Antivirus.
  • We have recommendations for replacement software for Windows and Mac.

 

 

For Windows OS:


Windows 8:

What is Windows Defender?

  • Built-in protection for Windows 8. 
  • Once you uninstall Symantec Antivirus from a Windows 8 computer, Microsoft Defender will start protecting it.

Windows Defender for Windows 8, Windows RT, Windows 8.1, and Windows RT 8.1 offers built-in protection against malware. Everytime you turn on your computer, if you have not purchased another version of anti-virus you will be protected wtih this application. You cannot use Microsoft Security Essentials with Windows 8.1, but you don't have to—Windows Defender is already there and ready to go. But if you’re wanting to protect a PC with an older version of Windows, you can use Microsoft Security Essentials to help protect against viruses, spyware, and other malicious software. It offers free real-time protection for your home or small business PCs.

Windows 7:

What is Windows Security Essentials?

Microsoft Security Essentials is a free download from Microsoft that is simple to install for Windows 7 and XP, easy to use, and always kept up-to-date through Windows update, so you can be assured your PC is protected by the latest definitions.

Microsoft Security Essentials runs quietly and efficiently in the background so you’re free to use your Windows-based PC the way you want—without interruptions.

If you want to use Microsoft Security Essentials, we recommend that you uninstall other anti-virus software already running on your PC. Running more than one anti-virus program at the same time can potentially cause conflicts that affect PC performance.

Click here for our Instructions for installation and Basic Use of both Microrosft Defender and Security Essentials.

For Mac OS: 


What is ClamXav?

ClamXav is a free virus scanner for Mac OS X. It uses ClamAV open source anti-virus engine as a back end and has the capability to identify both Windows and Mac threats.

ClamXav can be setup up as passive or active: scan only the files you tell it to or your full hard drive, whichever you favor; you can also choose to activate Sentry to monitor your hard drive and scan new files as they arrive.

Click here for our guide on how to install and use ClamXav

Frequently Asked Questions:


How do I get a copy?

Click on the links below for tutorials and links to install and setup basic tasks to protect yourself.

Micirosft Security Essentails / Defender

ClamXav

I have another anti-virus program. Can I use both and get, you know, extra protection?

No. You will need to uninstall your current anti-virus program or not install our recommendations. Installing both programs simultaneously will cause problems and can make your computer unusable. If you have already installed both, try to uninstall the last one you installed. If your computer isn't bootable, call OSU Computer Helpdesk at 737-3474 and we'll try to help you get it working again over the phone or in person at the Service Desk (2nd floor of the Valley Library by the Circulation Desk).

How can I keep my computer safe from viruses?

Watch what you download. Don't open any unrequested attachments in your email. Don't use file sharing programs, such as Torrenting Apps (uTorrent or BitTorrent). Run a virus scan at least once a week, and update your virus definitions on a weekly basis. If you are using Outlook as your mail client, make sure to get the most up to date patches available for it.

Do I really need to use anti-virus on a Mac?

The answer is yes!

It is a very common misconception that the mac systems are impervious from malware and viruses. There is no technical reason why a Mac computer could not be infected with malware, but the major reason they have not been attacked as much is because there is a smaller population of systems to infect and gain information. A mac computer already has a built in solution for only "known" malware which Apple flags. There is no detection that occurs using heuristics or watching for malicious actions. Also the mac solutions depend on you keeping your computer up to date at all times.

We recommend that you install an anti-malware program such as our recommendation to help make sure that you are keeping yourself protected at all times. To find out more information on our solution please follow this link for ClamXav

What is the difference between SCEP and Windows Defender/Security Essentials?

System Center Endpoint Protectoin (SCEP) and Windows Defender / Security Essentials are basically the same applications. The only difference is that SCEP is a enterprise supported application which allows for administrators to have granular control over settings so that the end user can not change them. Both Defender/Security Essentials and SCEP receive the same updates for definitions from Windows System Update Server.

What review process was used to select a new anti-virus product?

A team of IT professionals from across OSU came together over a year ago to make a decision on what product to use for a campus wide anti-virus solution. After several presentations by the top anti-virus vendors, they narrowed the choices down to a select few that met all the criteria for campus. The products were evaluated in a testing environment and found to provide similar protection. The decision was between two products, Product A and the Microsoft anti-virus solution. The final decision was made to go with Microsoft anti-virus as the solution for campus.

For a detailed explanation of the process please go to: http://oregonstate.edu/helpdocs/anti-virus-review-process

Microsoft Security Essentials/Defender: Installation and Basic Use

How to enable and/or install Windows security programs


Finding Windows Defender on Windows 8 and 8.1

  1. Click on the search bar found in the right upper hand corner
    Initiate Windows search within Windows 8
  2. Begin typing Windows Defender and double click on the Defender icon
    Search for Windows Defender in the Windows 8 search
  3. Defender will activate
    Shown is the current status of your PC within Windows Defender

Installing Microsoft Security Essentials

  1. Navigate to http://windows.microsoft.com/en-us/windows/security-essentials-download 
  2. Click on the ‘Download’ button on the left side of the page
    Website preview, "Download Now" should be in the middle and toward the left edge of the screen 
  3. Wait until the download finishes and then double click on the ‘mseinstall.exe’ file that comes up
    When finished downloading, please open the .exe file 
  4. Click the ‘Next’ button to continue the installation
    After opening the install, press "Next >" 
  5. Click the ‘I accept’ button after reading the agreement
    Here are the terms and conditions, accept if you agree 
  6. Click the ‘Next’ button after selecting ‘I do not want to join the program at this time’
    Improvement Program
  7. Leave settings on default, then click on the ‘Next’ button
    Here are some settings on optimizing your security essentials setup 
  8. At this point if you still have a previous anti-virus software on your computer select ‘How do I uninstall other anti-virus and antispyware’ otherwise select ‘Install’ to continue the install
     Press Install > to begin to finish the process.
  9. And select ‘Finish’ to complete the installation process
    Process is now finished 

 

Updating Microsoft Security Essentials

  1. Click on the ‘Update’ tab on the top left corner of the window
     Update Tab on MSE
  2. You should now  click on a large button that says ‘Update’
    Update button should be on the left when you open Update on MSE 
  3. Let the client update

 

Running a Scan

  1. Make sure your virus and spyware definitions are ‘Up to date’
  2. Select either Quick or Full scan depending on what you want to scan. Then Click ‘Scan now’
    Default home window 
  3. Quick scans checks the areas that malicious software including virus’s spyware and unwanted software are most likely to infect.
  4. Full scan checks all the files on your hard disks and checks all running programs. Depending on your system a Full scan could take over an hour
  5. If during a scan Microsoft securities essentials finds viruses or malware, an 'At Risk' screen will pop up. Your next step is to select ‘Clean PC’
    PC at risk, Clean PC 
  6. Microsoft Security Essentials will then remove the detected issue
    It will work through and find potential threats 
  7. When all of the detected malware is removed you can select ‘close’ and continue browsing
    After cleaning, you should have a verification screen saying that the actions were applied successfully 

 

Uninstalling Microsoft Security Essentials

  1. Exit out of Microsoft Securities Essentials and make sure the program is not running 
  2. Under Programs select ‘Uninstall a program’
    Control Panel location in Windows 7 
    Uninstall in the Control Panel, under "Programs" 
  3. Scroll through the list of programs until you find and click on Microsoft Securities Essentials, next you click on ‘Uninstall’ 
     Here is a list of programs you must sort through to find MSE
  4. An Uninstaller will pop up and you will select ‘Uninstall’
    When you find MSE, an Uninstall Wizard will show up. Press Uninstall 
  5. Microsoft Security Essentials is now uninstalled
    After the uninstall process is complete, press finish. 

ClamXav: Installation and Basic Use

Quick Links:

 

Installing ClamXav

  1. Navigate to www.clamxav.com and click on the 'Download' button on the top right of the page.
     
  2. Wait until the download finishes and then go to your 'Download' folder and find the ClamXav.dmg file.
     ClamXav in Downloads
  3. Double click on the ClamXav.dmg and then drag the 'ClamXav' icon into the 'Applications' folder.
    Drag ClamXav to Application folder when the drive is mounted 
  4. Double click on the 'Applications' folder icon and then find the ClamXav application and double click on it to run.
    Find ClamXav in your Applications folder 
  5. Click the 'OK' button after reading the agreement that pops up.
     ClamXav Alert, please press OK if you wish to accept the risks
  6. Once ClamXav opens up, before running any scans, click on the 'Update Definitions' button on the toolbar.
     Find Update Definitions in the top of the window
  7. At this point you should see a message that reads ' Starting update...'
    Starting update... 
  8. Wait until you see a message that read 'Update Finished'
    Update Finishing  
  9. Now you should have ClamXav ready and up to date for protecting your computer. It is recommended that you also configure sentry to help protect your computer at all times.

Configuring Sentry Scan (Recommended)

This is a recommend step as part of using ClamXav as this allows for extra protection at all times while using your computer.

  1. From the main ClamXav window, click on the ‘Preferences’ button in the top right
    ClamXav preferences is in the upper right corner 
  2. Click on the ‘Sentry’ tab
     Within General Preferences, find Sentry in the upper right corner
  3. Check the box next to ‘Launch ClamXav Sentry when you log in to this computer’
     In sentry preferences, find the plus symbol and the check box for Launch ClamXav Sentry when you log into this computer
  4. Click on the ‘+’ button to add folders to be watched
  5. Select any folders that you would like to be watched
  6. We highly recommend that you add the ‘Users’ folder to the Sentry watchlist
  7. Click on ‘OK’ to finalize your changes
     

Running a Quick Scan

  1. Click on the 'Start Scan' button on the top left corner of the window.
     Click star scan in the upper left corner
  2. Select the files that you want to scan and then click the 'Open' button on the bottom right corner.
    Find the files you wish to scan 
  3. You should now see a message that says 'Starting Scan...'
    You may start to see below the log will initiate the scan 
  4. Wait until you see a message entitle 'Scan Summary' and make sure that it either found no infected files or it moved the infected files to the trash. If it did find infected files, go ahead and right click (ctrl + click) on the trash can icon on the desktop and select empty trash.
     Scan Summary should show up in the log
  5. Now you have finished a quick scan.


Running a Full Scan

  1. Click on the 'Start Scan' button on the top left corner of the window.
    Find Start Scan in the upper left corner of the window 
  2. Select your harddrive (usually MacOSX or MacHD) and select all of the folders that appear (Applications, Library, System, and Users).
     Find the folders you want to scan
  3. Then the 'Open' button on the bottom right corner.Find the Folder you wish to select to do a scan for
  4. You should now see a message that says 'Starting Scan...'
    Starting Scan log is located in the bottom
  5. Wait until you see a message entitle 'Scan Summary' and make sure that it either found no infected files or it moved the infected files to the trash. If it did find infected files, go ahead and right click (ctrl + click) on the trash can icon on the desktop and select empty trash.
    Down below, there should be a dialogue box with SCAN SUMMARY when the scan is complete 
  6. Now you have finished a full scan.

 

Uninstalling ClamXav

  1. Quit out of ClamXav and you will want to make sure that the program is not  running in the background by going to the Apple menu in the top left of the screen and click on the 'Force Quit' option.
    Find ClamXav in the utility bar on the top of the screen, and press Quit ClamXav
  2. In the 'Force Quit' menu check to see if ClamXav is in the list of running programs, if it is click on the ClamXav entry and select the 'Force Quit' button.
    When the Force Quit Applications open, find ClamXav and click Force Quit 
  3. Next is to make sure that the ClamXav is not set to start up when log into your computer by opening System Preferences and clicking on 'Users & Groups' and than clicking on the 'Login Items' section.
    In the System Preferences, find Users & Groups 
     Press Login Items when you're viewing the user
  4. If you see that ClamXav exists in there you will need to remove it by unlocking the panel using the padlock icon at the bottom left corner of the screen. Then you will need to click on the ClamXav entry and selecting the '-' button. This should remove the entry from your start ups and you may just exit out of those windows.
     If you see the program in there, press the minus to take it out of the login items
  5. Now you will have to fully remove ClamXav from your computer, to do this you will need to download the original install file from clamxav.com and double click on the downloaded file. There will be a script called 'ClamAv Engine Remove' which you will need to run by double clicking. Once the script finishes you will have completely removed the application.
    When you redownload the installer and mount the drive, you'll find the REMOVER script.

Protection for your Mobile Device

Protection and Best Practices For Your Phone

The iTunes and Google Play stores have many applications. They have a few that could save your privacy on your phone. These applications help protect your phone from malicious applications and downloads. Google and Apple also have testing policies in place that try to protect you from downloading those malicious applications.

Best Practices for securing your personal mobile devices:

Android & iPhone Mobile Device Security Recommendations:

Spam Phone

  • Sophos Mobile Security – Free application that will scan your applications and notify you of potentially unwanted applications. It also notifies you when an application is accessing your personal data such as your address book and gives you advice on how to improve your security settings on the device.

  • Lookout Mobile Security – Free application that will scan your applications and notify you of potentially unwanted applications. It will also block malicious websites from loading your phone. Another feature is that it has a built in find my phone option which will make your phone announce itself so you can easily find it. There are other features which are included in the premium upgrade.

 

 

If you would like to find out about other options please use this website to see the recent AV Mobile Test Results:http://www.av-test.org/en/home/?avtest%5Btype%5D=9&avtest%5Bplatforms%5D=10-7,9-8-6

 

Uninstall Symantec Antivirus

Symantec Clean Wipe


Symantec Clean Wipe is a tool designed by Symantec specifically to help uninstall their products. It is recommended that you only use Clean Wipe as a last resort when trying to remove Symantec products and uninstalling them normally through the Control Panel is a much better option when it works.

Download Clean Wipe/Symantec Uninstall App

You will need to authenticate with your ONID Username and prefix your Username with "ONID\"
Operating System Download
Windows Clean Wipe (Uninstaller)
Mac OS X Symantec Uninstall Application

When prompted enter in your username and password, please remember to put your domain before the username (for example, ONID\onidusername in the username field).

Type ONID\yourusername in the username field, and the corresponding password in the password field

Wait for the download to finish

Using the Clean Wipe tool (Windows)

1.) Open the Cleanwipe file that was downloaded (it should be a .zip file)

 

2.) Copy the files that are inside to your desktop (it may help to put them in a new folder)

Find your download and extract the Cleanwipe files

3.) Run the CleanWipe.exe file that you just copied

Find the files you dragged over from the compressed folder and open CleanWipe.exe

4.) If your computer gives you a pop-up box asking for permission to run CleanWipe, click ‘Yes’

5.) Once the program opens click ‘Next >’

When CleanWipe initiates, press Next >

6.) Check the box to indicate that you accept the terms in the license agreement

7.) Click on ‘Next >’

After reading the terms, please accept and press Next >

8.) Check the boxes next to any products that you want to remove. Most commonly this will be the ‘Client Software’ box on the top of the list.

Select the checkbox for "Client Software"

9.) Click ‘Next >’

10.) Make sure you don’t have any unsaved documents open as the computer will be restarting soon

Check Reboot Automatically

11.) Check the box that reads ‘Reboot automatically’

12.) Click ‘Next >’

13.) CleanWipe will now run through and uninstall Symantec

Wait until the process says, "Removal completed successfully"

14.) Once the removal finishes (a message that reads ‘Removal completed successfully’ will show up) click ‘Next >’

15.) Click ‘Finish’

16.) The computer should now restart. If it doesn’t restart automatically be sure to do restart it yourself

17.) Once it reboots make sure that all Symantec products are removed from the computer

Press Finish once the process has completed

Using the Symantec Uninstall App (OS X)


1.) Run the downloaded application. If your computer warns you against running it since it is an application from the internet just click the ‘Open’ button

Initiate your download

2.) Check the box next to any applications that you want to uninstall (Symantec Endpoint Protection)
Select Symantec Endpoint Protection

3.) When prompted to confirm that you want to delete the software click ‘Uninstall’

Press Uninstall when the confirmation prompt is present

4.) Wait while the application uninstalls Symantec

After initiating uninstaller, let the progress bar go through

5.) Once the uninstall is complete and the log opens up on the screen click ‘Close’

Confirmation of Completiion

6.) You will need to restart your computer to complete the removal process. Make sure that you don’t have any programs or unsaved documents open and click ‘Restart’

Restart your computer

7.) Symantec should now be removed from your computer

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Microsoft Office

Community Network currently supports Microsoft Office 2007 and 2010.  Support for Microsoft Office 2003 ended in July of 2012.

For Microsoft Office upgrades, contact Community Network for all department machines supported by CN.

Microsoft Lync 2013

What is Lync and who can use it?

Lync is Microsoft’s messaging client for corporate use. It uses the OSU global address book to connect all employees together allowing for faster collaboration. Only users with a Microsoft Exchange? account (your.account@oregonstate.edu) may use OSU's Lync service. You may also use Lync to communicate with persons who do not use Lync.

If you are unsure whether your account is capable, please contact your IT support group for clarification.

Lync Logo

Supported Platforms

Clients for Laptops and Desktops

  • Windows 7/8: Lync 2013 is available through Office 2013 or as a standalone installer. Lync 2010 clients will continue to work, but do not have access to the enhanced functionality provided by the Lync 2013 server.
  • Mac: Lync 2011 is the most recent client; it does not officially support all the features of Lync 2013

Free Apps for Mobile Devices

  • Windows 8.1 for Tablets (Surface): The Lync 2013 app is available through the Microsoft Store. Persistent Chat is not integrated into the app.
  • Android: The Lync 2013 app is available through the Google Play Store
  • iOS: The Lync 2013 app is available through the Apple Store or through iTunes
  • Windows Phone: The lync 2013 app is available through the Windows Apps Store

Differences between Lync 2013 and 2010?

For a comprehensive comparison between Lync 2013, 2010, and other version, click on this link. The following features are the most significant and noticable changes however:

  • New Metro styling (like Windows 8)
  • Persistent chat, which was previously group chat
  • Lync web app, for use without the Lync client
  • Support for up to 1080P HD resolutions

Fun Features in Lync 2013:

Training Videos:

http://office.microsoft.com/en-us/communicator-help/lync-instructor-led-...

Microsoft Office 2010/2013

The following links take you to Microsoft's Office support website for training resources and information.

Office Graphic
  • General Office Support
    • Access to all of the content directly from one site. This includes "Get Started" guides, "Top Help", "Free Training", and Community Forums.
  • Matrix Camparison Chart
    • Comparison chart showing some of the new features and difference that are provided in Microsoft Office 2013 vs older versions of Office (2010 & 2007)

 

Word Graphic

Word Training: Training from beginner to expert on how to use Microsoft Word which is a word processor system.

 

 

Excel Graphic

Excel Training: Training from beginner to expert on how to use Microsoft Excel which is a spreadsheet application which features calculation, graphing tools, pivot tables, and a macro programming language.

 

 

OneNote Graphic

 OneNote: Training from beginner to expert on how to use Microsoft OneNote which is for free-form information gathering and multi-user collaboration tool. This gathers user notes, drawings, screen clippings, and audio commentaries.

 

Outlook Graphic

  Outlook Training: Training from beginner to expert on how to use Microsoft Outlook which is an email managmenet tool which allows for integration with multiple services such as Exchange?, Gmail, Hotmail and other email providers.

 

Powerpoint Graphic

 PowerPoint: Training from beginner to expert on how to use Microsoft PowerPoint which is slide-show design and presentation program.

 

 

Access Graphic

 

 Access Training: Training from beginner to expert on how to use Microsoft Access which is a database management system that combines a database and development tools into one product.

 

 

Project Graphic

 Project: Training from beginner to expert on how to use Microsoft Project which is a tool for managing project tasks, developing a plan, and tracking progress.

 

 

Publisher Graphic

 Publisher Training: Training from beginner to expert on how to use Microsoft Publisher which is an entry-level publishing tool that has an emphasis on page layout and design.

 

 

Visio Graphic

Visio Training: Training from beginner to expert on how to use Microsoft Visio which helps to create profesisonal diagrams to simplify complex information.

Microsoft Lync

Due to the license of content on this training you will be required to logon with your OSU ONID account after this page.

Lync is an instant messenger service offered by Microsoft to help improve inter-office communication and collaboration. Users with a @oregonstate.edu account will have access to Microsoft Lync starting in the winter of 2013. Lync offers a variety of solutions to interoffice communication needs such as IM, shared screen and video calling as well as integration with the Outlook 2010. You are able to access Lync not only from your computer, but also from your mobile phones and tablets as well.  


 

Desktops/Laptops

Now all your business communication tools are unified and readily available, without having to switch programs. Convenient filters help you:

  • Look up contacts, in the Contacts list.
  • Keep up with the latest from your contacts, such as office moves or personal notes, in the Activity Feeds list.
  • Manage multiple conversations and keep track of recent ones, in the Conversations list.
  • View your voice mail, and use a dial pad, in the Phone view.

Lync 2010 integrates the best features of social networking to help get your work done in these areas:

  • Sending and receiving instant messages
  • Making phone or video calls through your computer
  • Participating in interactive online meetings

Getting Started

Signing In
How to Change Your Status
What does your presence state mean?
How to Set Your Location
How to Add a Note

Signing In

If you’re already logged on to your organization’s network, signing in is as easy as starting Microsoft® Lync™ 2010.

  1. On the Start menu, click All Programs, click Microsoft Lync,and then click Microsoft Lync 2010.
  2. Click your presence status if you want to change it, or click Reset Status to let Lync 2010 set your status automatically based on your activity or Microsoft® Outlook calendar.
    lync presence status
  3. Set a location to let people know where you are today.
  4. Let them know what you’re up to by clicking What’s happening today? and typing a note.

 


 

How to Change Your Status

*There are no spoken directions in this video.

  

What does your presence state mean?

presence is greenAvailable You are online and available for contact.
presence is redBusy

You are in a Lync phone call or, according to your Outlook calendar, you are in a meeting.

presence is red with a white line Do not disturb You don't want to be disturbed and will see conversation alerts only if they are sent by your Workgroup contacts.
presence is yellowBe right back You are away briefly and will return shortly.
presence is yellowAway Your computer has been idle (for 15 minutes, by default).
presence is yellowOff Work You are not working and are not available to contact.
presence is greyOffline You are not signed in. If you have blocked individuals from seeing your presence, you'll always appear offline to them.

 


 

How to Set Your Location

*There are no spoken directions in this video.

 

You can personalize your contact and presence information. For example, you can add your mobile phone number and make it available only to close contacts.

  1. In the Lync main window, click the Options button, and then click Phones.
    location of option button
  2. Click the button for the phone number, and then click OK.
  3. Select the Include in my contact card check box, and then click OK.
  4. To let certain people see your personal numbers: in your Contacts list, right-click the contact’s name, click Change Privacy Relationship, and then click Friends and Family.
privacy relationship

 

How to Add a Note

*There are no spoken directions in this video.

 

Instant Messaging

Finding a Person
Send/Receive an Instant Message
Group IM Conversation
Enhance Your IM Conversations

Add people to your Contacts list if you'll be contacting them often or if you just want to keep track of them.

  1. In the search box, type the person’s name or email address.
  2. In the search results, right-click the person, and then do one of the following: 
    • If you’ll be contacting them often, click Pin to Frequent Contacts.
    • Add them to a group by clicking Add to Contact List and then clicking the group name.
    • If you haven’t created groups yet, click Add to New Group, and give the group a name. You can add more contacts to this group later.

how to add contact

(Optional) To make sure you know when someone becomes available, right-click the contact’s name, and then click Tag for Status Change Alerts.

 


 

How to Find and Add a Contact

*There are no spoken directions in this video.

 

Using Auto-Fill

Just start typing a person’s name in the search box, and results will appear below the box. If you see who you’re looking for, double-click the person’s name to send an instant message.

 find somone through lync

Viewing a Contact Card

If you’re not sure you’ve found the right person, the contact card gives more information and shows where the person fits into the organizational tree.

  • To display the contact card, point to the person’s picture.
  • For a full version, click the down arrow in the lower right corner. Then, to see his or her organization, click the Organization tab.

show contact card

 


 

Tag a Contact

*There are no spoken directions in this video.

 

To send an instant message:

  1. In your Contacts list, double-click a contact.
  2. Type a message in the message input area at the bottom of the message box, and then press Enter. how to send an instant message
  3. (Optional) To add an emoticon, click the emoticon (smile face) button.
  4. (Optional) To customize the font, such as type or size, click the letter A next to the emoticon button.

 

IM Recipient Options

When someone sends you an instant message, an instant message alert appears in the lower-right corner of your computer screen. Do one of the following:

new instant message

  • To accept the invitation, click the alert.
  • To redirect the invitation, click Redirect.
  • To decline the invitation, click Ignore.

 


 

How to Send an Instant Message

*There are no spoken directions in this video.

Start a Group IM Conversation 

You can start a group instant messaging (IM) conversation by selecting multiple contacts or a contact group from your Contacts list, or you can turn an IM conversation with one person into a group conversation.

To start a group conversation from the Contacts list:

  1. Hold down the Ctrl key, and click each contact that you want to invite.
  2. Right-click the last contact, and then click Send an Instant Message.
  3. Type your message in the message input area, and then press Enter.

multiple people selectedQA

To start a group conversation from a conversation window:

  • Click the People Options menu, click Invite by Name or Phone Number, and then select the contacts that you want to invite.

Enhance Your IM Conversations

With Lync 2010, you can add communication modes to your IM conversation. For example, you can start an IM conversation with a single contact, add more contacts, and then add audio and video. If you need to share documents or slides, you can share your desktop.

Group IM options in lync

To add voice or video, in the conversation window, do any of the following:

  • To add voice, click Call.
  • To add video, click Video to add video.

To invite others, in the conversation window, click the arrow to the right of People Options, and then select the contacts that you want to invite.

To share your desktop or a program, in the conversation window, click the Share menu, and then select your desktop, monitor, or a program to share.

Collaboration

File Transfers
Create a Poll
Whiteboard

File Transfers

To transfer a file:

  • From a Windows folder, drag the file that you want to send, and drop it into a conversation window or onto a contact in your Contacts list.

When you drop the file, a file transfer invitation is sent to the recipient. You will receive notification when the transfer is complete or declined.

Please note that, currently, to transfer a file, you must be connected to the Internet via a wired connection.

Attach a file to a conversation

You can share a file with multiple people in a group conversation, meeting, or conference call, but you don’t send it in the same way that you transfer a file to an individual contact. Instead, you add attachments to the meeting that other participants can download and view.

  1. In the conversation window, click the Add or view Attachments button to upload a file.
  2. In the Attachments dialog box, click Add Attachments.

    how to attach document

  3. Select the file that you want to add, and then click Upload.

Create a Poll

create a poll windowPolling allows you to quickly gather information or compile the preferences of meeting participants. A poll in Lync consists of one question and up to seven Lync Lypossible choices.

A meeting can contain many polls, but only one poll at a time can appear on the sharing stage, visible to all meeting participants. Only meeting presenters can create and manage polls. If you are not already a presenter, the meeting organizer or another presenter can make you one.

  1. In the meeting window, click the Share menu, and then click New Poll.
  2. In the Create a Poll dialog box, type a name for your poll, your question, and two or more possible answers.
  3. Click OK.

If no one else in the meeting is sharing, your poll appears immediately to everyone in the meeting with the words Polls are open at the bottom of the stage. If other sharing is taking place, you have the option to share your poll immediately, which would end the current sharing session, or save your poll in the content bin for later.

When polling is complete, save the poll results by clicking Save poll at the bottom of the sharing stage, and then click Close the poll.

Whiteboard

The whiteboard is a fresh page for notes and drawings that everyone in the meeting can use together.

  1. In the conversation window, click the Share menu, and then click New Whiteboard.
  2. To start writing or drawing on the whiteboard, use the annotation tools at the lower left of the whiteboard.

whiteboard in lync

 

Sharing

Share a Program
Share a PowerPoint
Share Your Desktop

 

Share a Program

How to share a program:

  1. In the conversation window, click Share, and then click Program.
  2. In the Share Programs dialog box, click the program you want to share, and then click Share.

select a program window

 


 

How to Share a Program

*There are no spoken directions in this video.

 

Share a PowerPoint

To give a presentation during a Lync meeting or IM conversation:

  1. In the conversation window, click the Share menu, and then click PowerPoint Presentation.
  2. In the Share PowerPoint dialog box, double-click the PowerPoint presentation that you want to share. When the content is prepared for presentation and uploaded, the other participants will be able to see your presentation. You can make annotations on the presentation using the annotation tools at the lower left of the presentation.

 


 

How to Share a PowerPoint

*There are no spoken directions in this video.

 

Share Your Desktop

To share your desktop:

  1. Open Lync 2010, and, in your Contacts list, double-click a contact.
  2. When the conversation window opens, click Share.

    share menu

  3. If you have more than one monitor, click the one you want to share.

 


 

How to Share Your Desktop

*There are no spoken directions in this video.

 

Give Control to Others

When you start sharing your desktop or a program, you’re the only one in control. When you’re ready, you can allow others to use their own mouse and keyboard to navigate and make changes on your computer.

  1. On the sharing bar at the top of the screen, click Give Control.

    give control of desktop

  2. Click Automatically accept control requests, or click the name of an individual under Attendees.

 

Take Back Control

  1. To take back control of your desktop, monitor, or program:
  2. Click Give Control. If Automatically accept control requests is selected, click it to clear it. To take back control from an individual, click Take Back Control.

 

 

 

Conferencing

Schedule an Online Meeting
Set Meeting Options
Join a Scheduled Online Meeting

Schedule an Online Meeting

You can schedule Microsoft® Lync™ 2010 meetings and conference calls from Microsoft® Outlook®. One meeting request is used for both purposes.

  1. Open your Outlook Calendar.
  2. On the Home tab, click New Online Meeting (in Microsoft Outlook 2010) or Online Meeting (in Microsoft Outlook 2007). new online meeting

A new meeting request opens, to which you add recipients, a subject line, and other meeting details.

 


 

How to Schedule an Online Meeting

*There are no spoken directions in this video.

Set Meeting Options

The meeting request contains the dial-in information that the participant can use to join the audio part of the meeting or conference call. During the Lync meeting, dial-in information is available in the Invite by Phone dialog box (click the People Options menu, and then click Invite by Phone).

You can customize the dial-in information in the Outlook meeting request. You can also customize access and presenters.

  1. In the meeting request, on the Meeting tab, click Meeting Options.

set meeting options in lync

  1. In the Online Meeting Optionsdialog box:
    • To control meeting access and presenter options, click Access and Presenters.
    • To customize dial-in information, click Audio and Phone.

With the Meet Now option, you can quickly start a meeting or conference call with people inside or outside your organization.

  1. In the Lync main window, click the arrow to the right of the Options button, and then click Meet Nowwhere to find meet now option in lync
  2. In the conversation window, do any of the following:
  • To invite someone inside your organization, click the People Options menu, click Invite by Name or Phone Number, and then select a contact.
  • To invite someone outside your organization by email, click the People Options menu, and then click Invite by Email. An email message opens in Outlook. (If you do not have Outlook, copy the invitation text, and paste it into your email program.)
  • You can also add contacts to the meeting by dragging the contact from the Contacts list into the conversation window.

Join a Scheduled Online Meeting

In the Outlook meeting request, click Join online meeting or click the meeting link.

join online meeting in lync

 


 

How to Join an Scheduled Online Meeting

*There are no spoken directions in this video.

Differences on Mac

Lync varies in appearance slightly between Microsoft Windows and Mac OS.  While there is some visual variation, most of the functionality that you'll find in the Windows version of Lync will also be found in the Mac version.

The following section will provide a quick reference to the differences between the two interfaces and a summary of any functionality that may, currently, differ between the two environments.

So let's start with the main Lync window...

Windows Lync and Mac Lync, Side-by-Side
side by side comparison of mac and windows lync interfaces

A comprehensive matrix of the differences between Windows and Mac is available via Microsoft's Technet.

 

Messaging

Meetings

Tablets

Android

The Lync app is not supported on all Android tablets. For example, the app is not available on the Kindle Fire. Visit the app page on the Google Play site and sign in with your Gmail account to find out if Lync is available on your device.

checking android tablet compatibilty from google play

 

iPad

You can download Lync on your iPad through the App Store on your device or through iTunes.

lync app for ipad preview

IPad: Sign In, Set Your Status, and Find the Right Person

Signing In
Setting Your Status
Find the Right Person


Signing In

Before you get started, make sure your iPad is connected to a Wi-Fi or 3G data network.

Start the Lync application, and on the sign-in screen, enter your credentials, and then tap Sign In.

ipad lync sign in


Changing Your Status

To change your status:

  • Tap the My Info icon, tap Status, and then select your status.

set status on ipad


Finding the Right Person

To find the right person:

  • Tap the Contactsicon, and start typing a person’s name in the search box. The results appear below the box.

    find somone through lync

 


How to Find a Contact

 

*There are no spoken directions in this video.

IPad: Sending/Recieving a Message, and Inviting Others to an Existing IM

Sending a Message
Recieving a Message
Inviting others to an existing Message


Sending a Message

When you find the person you’re looking for:

  1. Tap the person’s name, and then tap IM to send an instant message.send an instant message
  2. Type a message, and then tap Send.how to send an im

 


 

How to Send an Instant Message

*There are no spoken directions in this video.


Recieving a Message


When someone sends you an instant message, an instant message alert appears at the top of the screen. Do one of the following:

  • To accept the invitation, tap the alert.
  • To ignore the invitation, tap the Close (x) button.receiving IM on iPad

 

The IM alert appears for only a few seconds, but you can tap the Chats icon button to view any missed instant messages.

When you receive an IM when the Lync app is not open but you are still signed in, you’ll receive the alert on the main screen.


Inviting others to an existing Message

To invite someone to an instant messaging conversation:

  1. From the Conversation screen, tap the arrow icon, and then tap Invite Others.
  2. From the Invite screen, select or search for the contact you’d like to invite to the conversation.invite others to an exisiting im

IPad: Make a Call/Join a Meeting

Make a Call
Join a Meeting


Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used. When you make or receive a Lync call from the iPad the call goes to the mobile phone number you specified in the My Mobile Number field..

  • To call someone in your Contacts list, find the contact, tap the contact’s name, and then select the number you want to call or tap the Call icon to call the work number.
  • When the call is placed, you’ll first need to accept the Lync call in order to make the outgoing call. how to make a call

 


 

How to Make a Call

*There are no spoken directions in this video.


Join a Meeting

To join an online meeting:

  • Tap the Meetings icon, and from the All or Online tab, open the meeting invite by selecting the meeting that you want to join, and then tap Join Meeting. join a meeting on ipad

 


 

How to Join a Meeting

*There are no spoken directions in this video.

Mobile Phones

Lync for mobile phones is a great way to stay connected to work on the go. It's available on newer Android, iOS and Windows phones.

lync app                        


 

iOS: Getting Started

To Download the App
Sign In and Get Started

To Download the App

  1. Open the app store and search “Microsoft Lync 2013”
  2. Click on the Application
  3. Click the free button
    lync IPhone Install
  4. Click on the Install App button
    lync IPhone Install 2

 


 

Sign In and Get Started

NOTE: If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting the application. Be aware that Lync uses data if you are on a limited data plan. 

  1. Start the Lync app
    lync IPhone start
  2. On the sign-in screen, enter your credentials, and then tap Sign In
    lync IPhone sign in

 

iOS:Set Your Status

Setting Your Status
Setting Your Message

Setting Your Status

  1. At the bottom of the screen, tap My Info,
  2. Tap Status
  3. From the Status select your status.
lync presence status

Setting Your Message

  1. At the bottom of the screen, tap My Info
  2. Tap “What’s Happening Today?”
  3. Type Your personalized Message
  4. Tap Done
lync presence message

iOS:Using the IM Functions

Finding the Right Person
Sending an Instant Message
Receiving an IM
Invite Others to an Existing IM

 

Finding the Right Person

 

  1. Tap Contacts
  2. From the Lync tab
  3. Start typing a person’s name in the search box
  4. The results appear below the box.  
lync IPhone Install

How to Find a Contact

                                       

*There are no spoken directions in this video.


Sending an Instant Message

When you find the person you’re looking for:

  1. Tap the person’s name
  2. On the Card screen, tap the IM icon to send an instant message
  3. Type a message, and then tap Send.

 

How to Send an Instant Message

*There are no spoken directions in this video.


Receiving an Instant Message:

When someone sends you an instant message, an instant message alert appears at the top of the screen. Do one of the following:
A. To accept the invitation, tap the alert
B. To ignore the invitation, tap the Close (x) button

 

Note:

The IM alert appears only for a few seconds, but you can tap the Chats icon to view any missed instant messages.

lync IPhone Invite Others

 

Invite Others to an Existing IM:

 

To invite someone to an instant messaging conversation:

  1. From the Conversation screen
  2. Tap the Actions icon in the top right corner
  3. Then tap Invite Others.
  4. From the Contacts screen, Select or search for the contact you would like to invite to the conversation

     

    lync IPhone Invite Others

iOS:Using the Call and Meetong Functions

Make a Call
Join a meeting


 

Make a Call:

Note: Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

To call someone in your Contacts list:

    1. Find the contact
    2. Tap the contact’s name
    3. Then select the number you want to call
    4. Tap the Call button to call the work number.

Note: When the call is placed, you’ll first need to accept the Lync call in order to make the outgoing call.

how to make a call


How to Make a Call

*There are no spoken directions in this video.


 

Join a Meeting:

 

To join an online meeting tap Meetings:

    1. From the Online tab, Open the meeting invite by selecting the meeting that you want to join
    2. Then tap Join Meeting.

join a meeting on iphone

 


How to Join a Meeting

*There are no spoken directions in this video.

Android: Getting Started

In order to install Lync 2010 on your phone, your phone needs to be running at least Android OS 2.3.3.

To find and install the app:

  1. Open up the market app "Google Play Store" and search for "Lync 2010".
  2. Click on the Application
  3. Click on the Install Button

play store app

lync app page in market


 

Sign In and Get Started

 

Note:If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting an application. Be aware that Lync uses data if you are on a limited data plan.

  1. On the mobile phone Applications screen, tap the Lync 2010 icon.
  2. On the sign-in screen, enter your credentials, and then tap Sign In. Use your full exchange? address and password .(firstname.lastname@oregonstate.edu)

android sign on page

Android: Setting Your Status

Setting Your Status
Setting Your Message


 

Setting Your Status

 

To set your status:

  1. At the bottom of the screen, tap My Info
  2. Tap Set My Status
  3. From the Status select your status.

android set status page


 

Setting Your Message:

To set your message status:

  1. At the bottom of the screen, tap My Info
  2. Tap “What’s Happening Today?”
  3. Type Your personalized Message
  4. Tap Done

Android: Using the IM Functions

Finding the Right Person
Sending an Instant Message
Receiving an IM
Invite Others to an Existing IM


 

Finding the Right Person:

You can find someone in your contact list by searching for them by name or phone number. If you want to find someone in your organization who is not in already in your contact list, you can search the company directory.

  1. From the Contacts screen, press the Menu button, and then tap Searchandroid contact search
  2. Start typing a person’s name or phone number in the search box. If the person is already in your Contacts list, the results appear below the box.
  3. If the person is not already in your Contacts list, tap Search the company directory to search the entire organization.

search company directory android


Find a Contact

*There are no spoken directions in this video.


 

To send an instant message:

  1. Find the person you’re looking for, tap the person’s name, and then on the contact card screen, tap the IM icon.

    how to send an im

  2. Type a message, and then tap Send.

    where to type a message

 


 

How to Send an Instant Message

*There are no spoken directions in this video.


 

Receiving an Instant Message

When someone sends you an instant message, an instant message alert appears at the top of the screen. The IM alert appears only for a few seconds, but you can tap the Chats icon to view any missed instant messages.

To accept an IM invitation, do one of the following:

  1. Tap the IM alert, or

    ways to accept an im

  2. Tap Chats, and then tap the conversation.

    checking im through chat

 


 

Invite others to the conversation:

During an IM conversation, invite someone new by doing the following:

  1. From the IM conversation screen, press the Menu button, and then tap Invite others.invite others to an exisiting im
  2. Tap the contact, or search for the contact you would like to invite to the conversation.search for contact to add to existing im

Android: Using the Call/Meeting Functions

How to Make a Call
How to Join a Meeting


How to Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

To call someone in your Contacts list:

    1. Find the contact
    2. Tap the contact’s name
    3. Then tap the number you want to call

 

 

how to make a call

 


 

How to Make a Call

*There are no spoken directions in this video.


Join a Meeting:

You can join the audio portion of a Lync 2010 meeting from your mobile phone.

  1. From your phone calendar, open the Online Meeting item for the meeting that you want to join.
  2. Tap the Join online meeting link. Lync calls you on your mobile phone.
  3. Accept the Lync call to join the meeting.

     

    join a meeting on android

 


 

How to Join a Meeting

*There are no spoken directions in this video.

Join a Meeting

You can join the audio portion of a Lync 2010 meeting from your mobile phone.

  1. From your phone calendar, open the Online Meeting item for the meeting that you want to join.
  2. Tap the Join online meeting link. Lync calls you on your mobile phone.
  3. Accept the Lync call to join the meeting.

     

    join a meeting on android

 


 

How to Join a Meeting

*There are no spoken directions in this video.

Windows

Sign In and Get Started

If you have a data plan, or your phone is connected to a Wi-Fi network, signing in is as easy as starting an application.

  • Start the Lync app

    locate windows app

  • On the sign-in screen, enter your credentials, and then tap the check mark button. Note, tap More Details to enter your server information.

    sign into lync

Set Your Status

To change your status:

  • From the my info screen, tap your status, and then select your status.

windows set status page

Find the Right Person

To find the person you are looking for:

  • From the contacts screen, tap search. Start typing a person’s name in the search box. The results appear below the box.

ihow to find someone through lync

 


How to Find a Contact

*There are no spoken directions in this video.

Send an Instant Message

When you find the person you’re looking for:

  1. Tap the person’s name, and then tap the send IM icon to send an instant message.

    how to send an instant message

  2.  

  3.  Type a message, and then tap the Send icon.

    image showing how to send an instant message

 


How to Send an Instant Message

*There are no spoken directions in this video.

Receiving an Instant Message

When someone sends you an instant message, an instant message alert appears at the top of the screen. To reply to the invitation, tap the alert.

receiving IM on windows phone

Invite Others to an Existing IM

To invite someone to an instant messaging conversation:

  1. From the Conversation screen, tap invite.
  2. On the next screen, select or search for the contact you’d like to invite to the conversation.invite others to an exisiting im

Make a Call

Calls made using Lync are not Voice over Internet Protocol (VoIP). When you make or receive a Lync call, your carrier’s minutes are being used.

  • To call someone in your Contacts list, find the contact, tap the contact’s name, and then select the number you want to call or tap the Call icon to call the work number.
  • When the call is placed, you’ll need to first accept the Lync call in order to make the outgoing call.

    how to make a call

 


How to Make a Call

*There are no spoken directions in this video.

Mobile Phone Number

To show your work phone number as the caller ID number when you make a Lync call, you’ll need to add your Mobile phone number.

  1. To add your Mobile phone number, from the my info screen, tap settings.
  2. On the settings screen, under Mobile phone number, type in
    your mobile phone number.

    where to add mobile number

  3.  

Adobe Training for Products on Campus

CERTIFICATION 

http://www.adobe.com/education/resources/certificate-programs.edu.html

Adobe Certified Expert (ACE) allows you to demonstrate professional-level skills and gives you the tools to become an expert in leading projects from Adobe.  The Adobe Certified Associate (ACA) allows you to show proficiency in many Adobe digital communication tools.  There is an exam that goes along with these certifications that offers exam preparation. Education providers and educators can obtain licenses at cheaper costs so that they may implement it to a larger group, increase its control, and determine its success. Certiport is Adobe’s partner in ACA certifications.


CERTIFICATION TESTING

How to register to become certified:

http://www.certiport.com/PORTAL/desktopdefault.aspx?tabid=672&roleid=101

This link takes you to each Adobe certification that is offered.  If you click on each software it will tell you what product/exam type it is, the certification, role outcome, what languages are offered, and the pricing:

http://training.adobe.com/certification.html

 

PEARSON 

Pearson VUE offers online and proctored examinations for ACA and ACE certification and recertification on this link.  It allows you to schedule a time to take the test in an authorized testing center:

http://www.pearsonvue.com/adobe/

This site offers information on how to become a testing center.  Test centers are often businesses that provide IT technical training; but there are also centers that can focus on academic institutions, such as corporations, government, and U.S. service members:

http://www7.pearsonvue.com/pvtc/

 

EDUCATION RESOURCES 

Adobe is partnered with Knowledge Network Solutions (KNS) to offer instructor-led workshops so that you can learn how to effectively use Adobe tools in your curriculum. 

Adobe Creative Suite software allows you to utilize all K-12 subject areas as they address Common Core State Standards and the NETS-S.  The workshops are two days long, six hours per day either in video production, graphic design, or web design. 

There are also workshops for Adobe Acrobat Pro, Photoshop Elements, and Adobe Premiere Elements which are a one day course that is six hours long.  And there are other workshops for Adobe Connect and Adobe Presenter that help those looking for professional development.  Many Adobe products are up to 80% off the original retail price for students and teachers.

 

This link takes you to a press release on how Adobe and Knowledge Network Solutions (KNS) are working to develop the professional courses for K-12 on the use of their products. It also discusses the pricing and availability of these courses.

Lloyd Spruill, the Vice President of KNS said, “Rather than focusing on individual products, our courses integrate these tools as needed for science, technology, engineering and math related problems.”

http://www.adobe.com/aboutadobe/pressroom/pressreleases/200906/062909AdobeandKNS.html

 

EDEXCHANGE 

Edexchange allows instructors to collaborate and discuss lesson plans and teaching tools. It offers resources for all Adobe classes, and you can also learn more through this link:

http://edexchange.adobe.com/pages/home

The link below offers three curriculums on Visual, Digital, and Video design. Alongside the curriculums offered, instructor and student materials are provided for teaching. However, an account is needed to access these materials:

http://edexchange.adobe.com/pages/dbb70fc57a

 

LYNDA 

Lynda provides video tutorials on all Adobe products. These tutorials are broken up by skill level, subject, and by product.  Each series of a training tutorial is given in short videos, but a single tutorial lasts between one and twelve hours.  You can find videos at this link:

http://www.lynda.com/Adobe-training-tutorials/105-0.html

 

TOTAL TRAINING 

Total trainging offers tutorial videos to all Adobe products for any level user and any amount of time that you wish to pay for the training. It is divided into five categories:  Print Design and Publishing, Web Design and Publishing, Multimedia and Video, Development and Programming, and Business Productivity.  The majority of the tutorials offered require purchase; however, some are free.  Those that you must purchase are priced differently though, but they’re either offered online or on DVD as well:

http://www.totaltraining.com/prod/adobe/

 

Products Supported by Total Training

Acrobat

AfterEffects

Contribute

CS3, 4, 5, 6

Dreamweaver

Encore

Fireworks

Flash

Flex

Illustrator

InCopy

InDesign

Photoshop

Photoshop Elements

Photoshop Lightroom

Premiere

 

ADOBE TV 

Adobe TV offers videos that go over topics on using different adobe products. Different “Channels” offered act as topics of focus. Each episode for a channel has individual tutorials dealing with each focus.  Adobe TV offers tutorials on Web, Print, and Graphic Design.  Below are a list of products that are available, and if you follow the link you can learn more about each product:

http://tv.adobe.com/products/

 

Adobe TV Supported Products

A

AIR

Acrobat

After Effects

Audition

B

Bridge

C

Captivate

ColdFusion

Collage

Connect

Contribute

Creative Suite Design Standard

Creative Suite Master Collection

Creative Suite Production Premium

D

Debut

Digital Publishing Suite

Dreamweaver

Drive

E

Edge Animate

Encore

eLearning Suite

F

Fireworks

Flash Builder

Flash Catalyst

Flash Professional

Flex SDK

FrameMaker

I

Ideas

Illustrator

InDesign

Insights on Acrobat Solutions

K

Kuler

L

Lightroom

LiveCycle

LiveCycle Data Services

M

Media Server

Muse

O

OnLocation

P

Photoshop

Photoshop Elements

Photoshop Express

Photoshop Extended

Photoshop Touch

Photoshop.com

Premiere Elements

Premiere Pro

Proto

R

RoboHelp

S

Soundbooth

T

Technical Communication Suite

Touch Apps

U

Ultra

V

Version Cue

 

Operating Systems

Mac

How do I start OS X in safe mode?

NOTE: Safe Booting into Mac OS X takes longer than a normal startup. It can be quite a long time. This will depend based on how long it takes to check and repair the directory of your hard drive.

  1. Make sure your computer is turned off.
  2. Press the power button to turn your computer on
  3. Just after you hear the startup tone (NOT BEFORE), press and hold the down the Shift key.

 

How do I setup a printer in OS X?

  1. Open the Print Center located in the Utilities folder
  2. Click on the Add button
  3. Click on the scroll box at the top of the window and select the type of printer you are using. Example: IP Printing, USB, Appletalk
  4. Select driver for your printer and set any aditional settings that you need for your printer.

 

How do I update my Mac running OS X?

  1. Open System Preferences application located in your dock
  2. Click on the Software Update icon
  3. Click on the Check Now button
  4. Select the updates you wish to install and click the Install now button

 

How do I run programs automatically, everytime I startup my Computer in OS X?

  1. Open System Preferences application located in your dock
  2. Click on the Login Items icon
  3. Click on the Add button and browse to the program you would like to start automaticly

 

How do I start my classic Mac with the extentions off

  1. Make sure that your computer is turned off.
  2. Press the power button to turn your computer on
  3. Press down and hold the shift key while your computer starts up
  4. Your computer should say Welcome to Macintosh Extentions off

 

How do I update my classic Mac?

  1. Click on the Apple menu, select Control Panels
  2. Open the Software Update control panel
  3. Click on the Update Now button
  4. Click on the check boxes next to the software ou would like updated
  5. Click on the Install button

Windows

Important End-of-Life Notice Regarding Windows XP

Microsoft will stop support and security patching for Windows XP on April 8, 2014. The international security community believes that Windows XP computers will be heavily targeted by organized crime and hackers as soon as Microsoft ends support. We strongly recommend that you migrate to a supported Windows platform, such as Windows 7 or Windows 8, before the end of March 2014.

I do not remember where I saved my file to. How can I find it?

Windows Vista/7

To locate a lost file or folder in Vista or 7, click start, then type the name of the file in to the search bar at the bottom and hit "Enter". If this doesn't find your file, you can click "Advanced Search in the upper right-hand corner of the search box. In the options that pop up, select "Everywhere" from the drop down menu next to "Location", and type in the name of your file again.

Windows XP

To locate a lost file or folder, click on the "Start" menu, click on the "Search", and then click on "For Files and Folders." In the window that opens enter the name of the file or folder that you would like to search for and click on the "Search now" button.

How do I get the latest updates for my computer?

To update your system and install bug fixes, select your Operating System from the list below:

How can I tell what version of Windows I am running?

Windows Vista/7

  1. Turn-on your computer and wait while it boots to Windows.
  2. Click the "Start" button at the lower left of your screen.
  3. Right-click "Computer" and click "Properties."
  4. If Windows was installed correctly, this will display the version you have.

Windows XP

  1. Turn-on your computer and wait while it boots to Windows.
  2. Click the "Start" button at the lower left of your screen.
  3. Click "Settings."
  4. Click "Control Panel."
  5. Double click the "System" icon (or click "Performance and Maintenance" then "System" if you are in category view).
  6. If Windows was installed correctly, version number is at the top right.

How do I get on the Internet?

To access the Internet using the OSU wireless network or the ResNet network, see the instructions at http://oregonstate.edu/helpdocs/wireless.

How do I sort the Start Menu programs and folders so they are listed Alphabetically?

Windows Vista/7

Vista/7 should do this automatically for you.

Windows XP

To sort the Start Menu items alphabetically, open the Start Menu, highlight Programs, and then right click on any of the folders or programs in the list and choose "Sort by Name."

How do I disable popup messenger windows?

Note: Windows Vista does not have this feature

Windows XP

  1. Click on the Start button -> Settings -> Control Panel.
  2. Open the Administrative Tools.
  3. Now double-click on Services, then scroll down the list to Messenger.
  4. Double-click Messenger and click Stop to stop the service.
  5. Change the startup type to Disable and click Apply at the bottom.
  6. Click OK to exit window.
  7. Close the Services window.

SSH (Secure Shell)

What is SSH??

SSH (Secure Shell) is a secure replacement for telnet. Telnet is an old program that was used to connect to and communicate with servers for various reasons. Telnet allows users to access UNIX servers from a personal computer. It is often used to check email, edit web documents, compile programs, etc. Because telnet was designed with little regard for security, its use is not recommended. SSH was developed as a replacement for telnet. SSH has all the functionality of telnet with security and added features.

Most OSU servers support SSH and encourage its use over traditional telnet clients. The use of SSH is encouraged because communication between the client and the server are encrypted. This makes it very difficult for a malicious user to eavesdrop and steal personal information.

SSH for Windows

What is SSH for Windows?

SSH for Windows is a commercial implementation of SSH which runs on most Windows Operating Systems. SSH for Windows can replace telnet for servers that support it. Most OSU servers support SSH and the system administrators encourage its use over traditional telnet clients. The use of SSH is encouraged because communication between the client and the server are encrypted. This makes it very difficult for a malicious user to eavesdrop and steal personal information.

Where can I get SSH for Windows?

There are a few options for using SSH on Windows. The following page has a list of the most popular and common clients http://www.openssh.com/windows.html.

Command Line SSH

How do I use the SSH from a command line?

To use SSH from a command line on a UNIX or Mac OS X machine, type:

ssh [-l login] remote_host

where login is your username on remote_host, and remote_host is the address of the machine you want to connect to. The part enclosed in brackets is optional if your username on your local machine is the same as your username on remote_host . For example, to SSH to the ONID shell server, you would type:

ssh -l username shell.onid.oregonstate.edu

For more information, read the manual page for ssh by typing man ssh .

More SSH Clients

Where can I find more SSH clients?

Additional SSH clients and documentation can be found on the Network Engineering page at http://oregonstate.edu/net/security/ssh/

StatGraphics

How do I get StatGraphics?

 

While installing StatGraphics off of the OSUWare CD, I get a Setup Initialization Error, what am I doing wrong?

If the error you are getting is:

Setup is unable to find _SETUP.DLL, which is needed to complete the installation.
Error 103

When you click on the "Install Statgraphics" link, a window pops up asking whether you want to save the file to your computer or not. Do NOT save this file to your computer. Instead, open it from its current location. There are multiple files needed to install StatGraphics so when you save setup.exe to your computer and try to run it, setup.exe doesn't know where the rest of the files are. This leads to the error.

If you open setup.exe from the CD without saving it to your computer, you should be able to install the program without any problems.

Web Browsers

Overview

This section is dedicated to helping you with web broswers. There are many things about web browsers that you may not know, and a brief read through our frequently asked questions may open new doors for you and change the way you use your web browser. We hope you find what you are looking for. If not, feel free to contact our comptuer helpdesk either by email or phone.

Web Browsers

Internet Explorer

How do I change my home page?

To change the home page for Internet Explorer, click "Tools" (or the little picture of a gear, depending on your version), then "Internet Options", then click on the "General" tab. The section for "Home Page" is at the top. If you are currently at the page you want to use as your home page, you can click the "Use current" button. If not, you can type the URL of the page you want in the box and click "Apply" at the bottom.

How Do I FTP? using Internet Explorer?

To use Internet Explorer for FTP, type the FTP address of the server you wish to use in the address bar. To FTP to your ONID account you can use: "ftp://ftp.onid.orst.edu". Next, enter your username and password at the prompt. Your ONID space will them appear in your browser. To be able to drag and drop files, click "page" then click "Open FTP Site in Windows Explorer". You will then be able to click and drag the files you want to work with.

How do I make IE my default browser?

To set Internet Explorer as your default web browser, open Internet Explorer, click the "Tools" (or the little picture of a gear, depending on your version) menu, and choose "Internet Options". In the window that comes up click on the Programs tab and check the box that says "Tell me if Internet Explorer is not the default web browser", then click the "Make Default" button. Click "Apply" at the bottom and then "OK".

How do I sort my Favorites so they are listed Alphabetically?

To sort the Internet Explorer Favorites alphabetically, click the "Favorites" menu in Internet Explorer, right click any of the folders or websites in the list and choose "Sort by Name."

Safari

How do I change cookie settings in Safari?

To change your cookie settings in Safari, click "Safari", then "Preferences", then click on the "Privacy" tab. On this page there will be a "Cookies and other website data" section. Here you can choose to accept or deny all cookies, or accept cookies only from sites you directly browse to.

How do I make Safari my default browser?

Click "Safari", then "Preferences", then select the "General" tab. At the top, you can select Safari from the drop down menu.

How do I enable popup blocking?

To enable popup blocking in Safari, click "Safari", then "Prefences", then click on the "Security" button. On this page, check the box next to "Block pop-up windows". This will block all popups from web pages.

How do I clear private data in Safari?

In Safari you will need to clear both the cookies and cache. To clear the cache in Safari, click on "Safari", then click "Empty Cache". To clear cookies, click on "Safari", then click on "Privacy". From here, click on "Remove All Website Data", then click on "Remove Now".

Firefox

Note: Please update to the latest version of firefox before following these directions, as older version are less secure and have different menu options. Firefox is free and can be found on their Website

How do I change cookie settings in Firefox?

To change your cookie settings in Firefox, click the "Firefox" menu in the upper-left hand corner, then "Options", and "Options" again. Click on the "Privacy" tab. On this page there will be a "Cookies" section. Here you can choose to accept or deny all cookies, or you can modify the cookie list for more specific cookie settings.

How do I make Firefox my default browser?

The first time you run the browser, it should ask you if you want to make Firefox your default browser. If you answered ‘no’ and you later decide you would like it to act as your default browser, Click the "Firefox" menu in the upper-left hand corner, then "Options", and "Options" again, then select the "Advanced" tab. At the bottom, there is a section called "System Defaults". In this section, check the box next to "Always check to see if Firefox is the default browser on startup", then click the "Check Now" button. If Firefox is not already the default web browser, it will ask if you want to change it. Click "Yes" and Firefox will be set as your default web browser.

How do I enable popup blocking?

To enable popup blocking in Firefox, click the "Firefox" menu in the upper-left hand corner, then "Options" or "Preferences", then click on the "Content" tab. On this page, check the box next to "Block pop-up windows". This will block (almost) all popups from web pages. To manage exceptions to this, you can click the "Exceptions" button next to that setting.

How do I clear private data in Firefox?

To clear private data in Firefox, click on the "History" or  "Tools" menu, then "Clear Recent History". Select the data you want to clear, then click the "Clear Now" button to clear the selected information.

Google Chrome

Note: Please use the latest version of Google Chrome before following these directions, as older versions are less secure and have different menu options. Google Chrome is a free download.

How do I change my home page?

To change your home page in Google Chrome, open Chrome and click the Options button in the upper-right corner (looks like three horizontal bars), and click "Settings". Once here, you should find a section called "On Startup", where you can have chrome open on a new tab, your last tabs opened, or on a specific home page.

How do I make Chrome my default browser?

To set Google Chrome as your default web browser, open Chrome and click the Options button in the upper-right corner (looks like three horizontal bars), and click "Settings". At the very bottom there is a button that says "Make Google Chrome my default browser". Click it to set Chrome as your default.

How do I change cookie settings in Chrome?

To change cookie settings in Google Chrome, open Chrome and click the Options button in the upper-right corner (looks like three horizontal bars), and click "Settings". Click on the "show advanced settings" at the bottom of the settings page. On this page, there is a "Privacy" section where you can allow/deny all cookies, or you can manually manage the cookie list.

How do I delete cookies/browsing history in Chrome?

To delete cookies or browsing history in Google Chrome, open Chrome and click the Options button in the upper-right corner (looks like three horizontal bars), and click "Settings". Click on the "show advanced settings" at the bottom of the settings page. Go to the "Privacy" section and click "Clear browsing data...". On this page you can put a check next to whatever data you want cleared. You can then select the period you want the data deleted from with the dropdown menu. Once you are ready, click "Clear Browsing Data" and it will erase everything you selected.

Campus Licenses

OSU maintains a variety of software licenses which are administered by Information Services. Access this page to find information on University software licenses and ways to access the software.

The software agreements listed below typically fall in to three categories:

The majority of the software can be installed via the web, by logging into our server over the campus network, or checked out on CD. Where possible, installation files are housed on our distribution server, SOFTDIST. Due to licensing restrictions, you may be required to email the software contact for each package to obtain access to these installation files. Online request forms and detailed information on each software package are available by clicking on the links below.

Autodesk/AutoCAD
EndNote
ESRI (ArcGIS)
Gaussian
Imagine
LabVIEW
Maple
Mathematica
MATLAB
S-Plus
SAS
SigmaPlot
SPSS (PASW)
StatGraphics
XTools Pro

Microsoft Office 365

LogoUsing Office 365

Office 365 is an online office and software plus services suite which offers access to various services and software built around the Microsoft Office platform.

Office 365 enables you to install the latest full desktop version of Office applications, including Word, Excel, PowerPoint, OneNote and Outlook, so you can use all the features offline as well as online. You can also install Office on smartphones.


 

Office 365 Portal

 

Signing Into Cloud 365

Office 365 is a cloud-based service that will enhance the way you create, manage, and share documents. 

Before you can take advantage of Office 365, however, you need to sign in with your ONID email and password.

 

Sign In to Office 365 with your ONID information


1. Go to office.cloud.oregonstate.edu

2. Click “Continue to Sign In” 

URL office.cloud.oregonstate.edu, Click continue to sign in

3. Enter your ONID email in the User name field 

(example: doej@onid.oregonstate.edu)

4. Enter your ONID password in the Password field

5. Click “Sign In”

User name is ONID email, enter ONID password in password feild, click sign in

 

Can’t sign in to Office 365?

 


1. Confirm that your ONID email and password are correct

 

2. Contact the OSU Computer Helpdesk: http://goo.gl/QEDGse

Installing Office 365

How to Install Office Applications with Office 365

Your Office 365 account allows you to download and install the latest version of Microsoft Office Professional for free on your PC or Mac.

Microsoft also offers a range of applications that allow you to access Office 365 on your tablet or mobile phone. Supported devices include iPhone and iPad, Android Phone, Windows Phone, Symbian OS, and Blackberry.

Before you begin login to Office 365 at office.cloud.oregonstate.edu

Desktop and Laptop Computers


1. On the top right of the page, click the cog icon.

2. From the drop down menu, select “Office 365 settings”

Top right, click cog icon, from the drop down click office 365 settings

3. Click the “software” tab

Click the software tab

4. Select your preferred language from the drop down menu

5. Click “Install”

Note: Mac users have access to Office for Mac 2011 (shown below). Windows users have access to Office Professional 2013.

Click install, Mac users will have Office for 2011, Windows users will have Office 2013

 

Tablets and Mobile Phones


1. On the top right of the page, click the cog icon.

2. From the drop down menu, select “Office 365 settings”

Click cog icon in "phones and tablets" link. From drop down click office 365

3. Click the “software” tab

Click software tab

4. On the sidebar, click “phone & tablet”

On sidebar, click "phone and tablet"

5. Select your device from the available options

Select device from the options list.

6. Click “Get apps"

Note: You will be redirected to a webpage with information and download links for the Office applications that your device supports.

 

Learn more about Office Applications and Office 365

 


Install Office on your PC or Mac: http://goo.gl/mlCcJu

 

Access Office 365 on mobile devices: http://goo.gl/W20qPK

Set up Office 365 mailbox on mobile devices: http://goo.gl/tV9qiw

View Office documents on mobile devices: http://goo.gl/bPa9I8

Access SharePoint Sites on mobile devices: http://goo.gl/zhHnZf

How to Store and Share Documents with OneDrive

OneDrive is the central hub for all your documents in Office 365. It provides 1TB of online storage for any files you wish to create or upload.
Once you add a file to OneDrive, you can access it anytime, from any computer. You can also share your OneDrive documents with team members and collaborate in real time using Office Online Web Apps.
Before you begin login to Office 365 at office.cloud.oregonstate.edu



Create a new file in OneDrive


  1. At the top of the page, click “OneDrive”
  2. Below the “Documents” heading, click “+new”
  3. Select the type of file you want to create
    Click One Drive, + New, and then the document type you wish to open 
  4. Enter a name for the document
  5. Click “OK”
    Enter the name of the document in the "Document Name" field, and press "OK" below 
  6. Begin building your document in Office Online
  7. Note: All changes will be saved automatically to OneDrive.


Upload a file to OneDrive


  1. On the top of the page, click “OneDrive”
  2. Below the “Documents” heading, click “upload”
    Click OneDrive, and then select "Upload" in the folder you wish to upload 
  3. Click “Choose File"
    Press the "Choose File" button 
  4. Select the file you want to upload from your file browser
  5. (Optional) Enter comments about the current document version
  6. Click “OK”
    Confirm by Pressing OK 
Note: You can also drag and drop files directly from your computer’s desktop or file browser into the OneDrive document area.
Draw a file from your file explorer to the window in which you have OneDrive open in 


Share an OneDrive file


  1. On the top of the page, click “OneDrive”
  2. Click the three dot menu “…” next to the file you want to share
  3. Below the file preview, click “Share”
    Find OneDrive tab, find the file you wish to share, click the three dot menu, and press share below the file preview 
  4. Enter your team members’ names or email addresses
  5. Set your team members’ permissions to “Can edit” or “Can view”
  6. (Optional) Enter a message that will be sent with each share invitation
  7. Click “Share”
    On the next part of the popup, enter contact information, edit their permissions, optionally enter a message, and click share. 
Note: Share invitations will be sent to your team members’ inboxes.
Preview of what share invitations look like 


Delete a File from OneDrive


  1. On the top of the page, click “OneDrive”
  2. Click the three dot menu “…” next to the file you want to delete
  3. Click the second three dot menu “…” below the file preview
    Open OneDrive, find the three-dot-menu next to the document you wish to delete, and on the popup - click the next three-dot-menu available 
  4. At the bottom of the menu, click “Delete”
    On the drop down that shows up from clicking the three-dot-menu, press delete on the bottom 
  5. When a confirmation message pops up, click “OK”
    Press "OK" on the pop up dialogue box 
Note: Your file will now disappear from OneDrive, but it won’t be fully deleted until you empty your Office 365 recycle bin.


Delete or Restore OneDrive Files from the Recycle Bin


  1. On the top right of the page, click the cog icon
  2. Click “Site Settings” in the drop down menu
    In OneDrive, find the "cog" in the upper right corner, and click "Site Settings" in the drop down menu
  3. Under the “Site Collection Administration” heading, click “Recycle Bin”
    Find Recycle Bin Under Site Collection Administration 
  4. Click the check box “☐”next to the file(s) you want to effect
    Find the file you wish to bring back from the bin 
  5. Click “Restore Selection” or “Delete Selection” 
    Select Restore or Delete, depending on which you want to do. Deleting will permanently delete the file off your OneDrive 
    • The “Restore Selection” option will add the selected file(s) to OneDrive.
    • The “Delete Selection” option will permanently delete the selected file(s).
    • The “Empty Recycle Bin” option will permanently delete all files in the recycle bin, whether they are selected or not.


Learn more about OneDrive


  • Manage OneDrive documents: http://goo.gl/ePLeuY
  • Share OneDrive documents and folders: http://goo.gl/x4tSQ9
  • Collaborate on OneDrive documents: goo.gl/NLKVLR
  • Sync OneDrive documents to your computer: goo.gl/wVfqUj

How to Use SharePoint Sites for Collaboration

SharePoint is a set of tools that allow you to build a public or private website within Office 365. Its customization options are nearly limitless, so you can build a site that meets your unique needs.

At its core, SharePoint is designed to facilitate collaboration within organizations and teams, regardless of size. A SharePoint site can help keep your workplace, classroom, school club, or project group on the same page.

Before you begin login to Office 365 at office.cloud.oregonstate.edu 

 

Create a new SharePoint Site


  1. On the top of the page, click “Sites”
  2. Click “+new site”
    Click Sites in Office 365, and press the + symbol to create a new site. 
  3. Enter a name for your site
  4. Click “Create”
    Type in your site's name, and confirm the site creation by clicking "Create" 
  5. In the top right of your new site, click “Follow”

Note: Followed sites can be easily accessed from your main “Sites” page.

 

Share your SharePoint Site


  1. In the top right of your SharePoint site, click “Share”
    In the sites view in 365, find the "Share" icon 
  2. Enter the names or email addresses of your team members
  3. (Optional) Enter a message that will be included with each invitation
  4. Click “Share”
    In the fields, type in the people you wish to share with, a message (this is optional), and then confirm by pressing "Share" 

Note: Share invitations will be sent to your team members’ inboxes.

 

Add Documents to your SharePoint Site


Documents on a SharePoint site exist independently of OneDrive. However, the process to create or upload files is similar on both platforms.

  1. On your SharePoint site, click “Documents” in the left navigation bar
    Find Documents on your navigation bar 
  2. Click “+new” or “upload”
    On this page you may find tools to upload or create new documents for your site 

Note: When you add a document to your SharePoint site, it can be viewed and edited by anyone who has access to the site.

 

Add Apps to your SharePoint Site


Apps add extra features and functionality to your SharePoint site.

  1. On your SharePoint site, click the cog icon in the top right corner 
  2. Select “Add an app” from the drop down menu
    Find the cog in the upper right corner while in your site page 
  3. Scroll through the options and click the app you’d like to add
    Find an app within the selection of apps in which you wish to add 
  4. If prompted, enter a name for the app
  5. Click “Create”
    Once you've added the app, pick a name for it and press "Create" 
  6. Click on your newly added app to begin using it
    After pressing create, it will then go to your Site's Content. Click the app to begin using it. 

Note: The “Site Contents” page, which can be accessed from the cog menu or the left navigation menu, is where you can view and access all of the apps that you’ve installed on your site.

 

Add Links to your SharePoint Site


  1. On your SharePoint site, click “Edit Links” next to a navigation menu
    In your site, press "Edit Links" 
  2. Click “+link”
    In your links, press +Link 
  3. Enter the text that will display on the navigation menu
  4. Enter the full URL of the link destination (http://…)
  5. Click “OK”
    Type in Text to display, the URL, and then confirm by pressing "OK" 
  6. Click “Save”
    Save's location is up by the + Link option 

 

Learn more about SharePoint Sites


How to Launch Office Online Web Apps

Your Office 365 account includes online versions of Word, PowerPoint, Excel, and OneNote. These web applications can be used to edit files from any computer and collaborate with team members in real time.

There are two main ways to launch Office Online Web Apps. You can either choose to create a new document or to edit an existing document.

Before you begin login to Office 365 at office.cloud.oregonstate.edu

Create a new document in OneDrive


  1. At the top of the page, click “OneDrive”
  2. Below the “Documents” heading, click “+new”
  3. Select the type of file you want to create
    Find OneDrive, press "+New", and select the document type 
  4. Enter a name for the document
  5. Click “OK”
    Input a name, confirm your name 
  6. Begin building your document in Office Online

Note: All changes will be saved automatically to OneDrive.
Document Preview 

Edit a document in OneDrive


  1. At the top of the page, click “OneDrive”
  2. Click the three dot menu “…” to the right of the file you want to edit
  3. Below the file preview, click “Edit”
    Press the "..." to the right of the file you want to edit, and press Edit in the pop 
  4. Begin editing your document in Office Online

Note: All changes will be saved automatically to OneDrive.

Learn more about Office Online Web Apps


Getting Started with Office Online: http://goo.gl/sVfkno

Basic Tasks in Word Online: http://goo.gl/AGks3o

Basic Talks in PowerPoint Online: http://goo.gl/yBNzf1

Basic Tasks in Excel Online: http://goo.gl/bh1Q0w

Basic Tasks in OneNote Online: http://goo.gl/45QMLh

Google Apps for OSU

The following Google Apps are provided by Oregon State University for all OSU students, employees and other active, non-student ONID accounts. All University policies, including Acceptable Use Policies, apply to all use of Google Apps for OSU. Account support is provided by the OSU Computer Helpdesk.

Google Apps for OSU login portal

Learn More About Google Apps

For basic help, use the links at left. For more advanced learning, the Google Apps Learning Center is a great resource for learning about all the Google apps.

Google Mail

Google Mail

Google Drive

Google Drive

  • Docs, spreadsheets, presentations, more
  • File sharing and collaboration
  • Unlimited storage for Google formatted docs; 30 GB limit for files uploaded in other formats
  • Help for Google Drive
Google Calendar

Google Calendar

Google Groups

Google Groups

  • Communicate with groups of people using email or online discussions
  • Web Forum and Collaborative Inbox facilitate project teams and student organizations
  • Help for Google Groups
Google Sites

Google Sites

  • Build a website without writing code
  • Collaborate with a team
  • Very limited storage space
  • Help for Google Sites

Google Mail

What is Google Mail for OSU?

Google Mail is an online service that allows you to send and receive email, instant message, and even video chat with your friends and colleagues. 

For a list of features and Google provided walkthroughs of Google Mail you can visit the Google Mail support page.

How do I access Google Mail for OSU?

You will be able to access Google Mail by going to the Google Apps for OSU login portal. If you are already logged in to Google Apps for OSU but are using a different app, you may click Mail at the top of any Google Apps for OSU page.

Basic Functions

Sending Messages

  1. Click the Compose button on the left side of your Mail page.
  2. Type your recipient's email address in the To field.
    • As you type a recipient’s address, Mail will suggest addresses from your Contacts list using auto-complete.
    • Once you've entered a contact in the To field, hover over the contact’s name to see the email address and other information associated with it. Double-click a contact’s name to edit the email address or name.
    • We suggest using the carbon copy feature when you'd like to include additional recipients whose responses are welcome but not required. Display this field by clicking Cc. The blind carbon copy field (click Bcc to display) lets you hide recipients' addresses and names from one another.
  3. Enter a subject for your message in the Subject field.
  4. Write your message! Just click in the large field below the subject line and type away.
  5. When you're done composing, click the Send button at the bottom of your compose window.

Reply to Messages

To reply to a message:

If there are multiple recipients of the message and you want to respond to all of them:

If you'd like Reply to all to be your default option:

  1. Click the gear icon and choose Settings
  2. Locate the Default reply behavior setting to change the option.
  3. Click Save Changes at the bottom of the page. You can still choose to reply to just one person in each message, but Reply to all will be the first option.

When you reply, the previous text from the rest of the conversation can be seen by clicking the Show trimmed content icon.

Forward messages

To forward an individual message:

  1. Open the appropriate conversation and select the message you want to forward.
  2. Click the Forward link in the box below the message.
  3. Enter the email address(es) to which the email should be forwarded, and add any additional text you want in the message field. If the message has attachments, you can choose not to forward them by scrolling to the bottom of the message text and clicking the x where the attachment is listed.
  4. Click Send.

To forward an entire conversation:

  1.  Open the appropriate conversation.
  2. Click on the More button in the toolbar above your messages and select Forward all

Forwarding an entire conversation will add all messages from a conversation into a single message. Each message will be clearly marked and listed in chronological order, from oldest to most recent.

Save drafts

As you write a message, Gmail automatically saves a draft of it. This way, you can always step away from your inbox and finish a message later.

If you want to find a draft of a message you were in the middle of writing:

If you no longer need your draft, just click the Discard draft icon at the bottom of your compose window icon.

You can also discard any old drafts by clicking your Drafts label, checking the box next to the messages you'd like to delete, and clicking Discard drafts near the top of the page. Your draft will be permanently removed.

 

If you didn't find the answer to your question here, please visit our FAQs page.

Hide Tabs in Google Mail

Have you recently missed email messages from friends, teachers, or advisors? We can help! Google shows a tabbed interface by default in Google Mail, but individuals have the ability to customize this configuration and ensure that messages show up where you expect them to be.

To ensure that you don't miss any messages, you may use the instructions on this page to:

  • Disable all tabs in Google Mail and have just one Inbox
  • Hide just one tab in your Google Mail
  • Re-enable any tab you have previously hidden

If you wish to use the tabs in Google Mail, here's a reference for learning how to use mail tabs effectively.

How to hide (or show) tabs in Google Mail

  1. Open Google Mail in Google Apps for OSU.
  2. Click the gear icon Gear icon in the upper right, then select Configure inbox.
  3. Uncheck the boxes of the tabs you do not want to see or check the boxes of the tabs that you do you want to see.
  4. Click Save.
select tabs

Google Drive

Google Drive

What is Google Drive?

Google Drive is a cloud storage service that allows you to store up to 30GB of data. Since your data is saved to Google's servers, you can access your files anywhere you have an internet connection. You can upload documents, presentations, pictures, videos, and anything else you may need.

NOTE: Standard image, video, and text file types are supported by Google Drive. You can view the same files as you can using Microsoft Word, Excel, PowerPoint, Adobe Reader, and many others including .ZIP and .RAR file types. A full list of the file types can be found here.

How do I access Google Drive?

Access Google Drive via the Google Apps for OSU login portal. If you are already logged in to Google Apps for OSU but are using a different app, you may click Drive at the top of any Google page.

How do I use Google Drive?

 

Creating Google Files

Create Button

To create a file, click the red "Create" button (labeled as 1 in the screenshot). This option allows you to create folders, text documents, presentations, spreadsheets, forms, drawings and more! Simply choose the file type you wish to make.

 

Uploading Files

If you wish to upload a file or folder from your local computer, click the red "Upload" button (labeled as 2 in the screenshot) and select the files or folders you wish to add to the drive.

 

Downloading Files

To download a file that is saved on the Drive:

  1. Check the box of the file/files you wish to download
  2. Click on the More button
  3. In the drop down menu, click Download.
Download

 

Sharing Files

Sometimes you will want to share your file with another person:

  1. Check the box of the file/files you wish to share
  2. Click on the More button
  3. In the drop down menu, hover over Share, and then click "Share..." in the new menu
  4. Add the people with whom you wish to share the document. In the "Invite people" section of the panel, type their name (if they are an OSU student or employee) or their email address. (note: these persons must have Google accounts to see the file you share.)
  5. By default, you are prompted to send an email to persons with whom you are sharing. Alternatively, uncheck the "Notify people via email" box and, instead, copy the "link to share" URL at the top of the sharing settings menu and send that to your collaborators.
  6. Click Done

If you didn't find the answer to your question here, please visit our FAQs page.

Google Drive Tips & Tricks - Web Browser Interface

Here are tips and tricks for the web browser interface for Google Drive.

Here's the basic Google Drive interface in a web browser.

basic Google Drive interface in a web browser

Organize your content into folders. Click the "Create" button, then click Folder. You can also create a folder inside another folder (this is called nesting).

organize your content into folders

Identify your folder collaborators. Within a folder, hover your mouse over the collaborator icons to see the person's name and their sharing privileges.

identify your folder collaborators

Little arrows hide things! Click on them to find menus and files.

Little arrows hide things

Customize your Upload settings. Remember that files saved in the Google format do not count against your 30 GB quota.

upload settings

Click the button that looks like 9 squares to reveal the other apps you can access. You won't need to enter your username and password all over again.

How to access other Google apps

Google Calendar

What is Google Calendar?

Google Calendar is a time-management web application that allows you to view and organize your schedule across multiple devices, share your calendar with others, and much more.

 

How do I access Google Calendar?

You will be able to access Google Calendar by going to the Google Apps for OSU Login portal.  If you are already logged into Google Apps for OSU but are using a different app, you can click Calendar at the top of any Google page. 

How do I use Google Calendar?

Below are some basic tasks that can be complete using Google Calendar.

Add an event

Click on Create in the left column of your calendar.  This will bring you to a page

where you can enter as much information as you’d like about your event.  ON this page, you can also add guests, change a reminder setting, and publish your event to other users. Once you’ve entered the appropriate information and selected the desired settings, make sure to click Save.  

 

Share a Calendar

With Google Calendar you can control who can see your calendars and events. When you make your calendar public, the events on that calendar are public as well meaning that people can search for it and find it in a variety of ways, including via Google Web search. 

To share your Google Calendar follow these steps:

More information can be found at the following link, https://support.google.com/calendar/answer/37083?rd=1

 

Customizable reminders help you stay on schedule.

Google Calendar offers different options for receiving event reminders. You can choose to receive your event reminders via SMS messages, emails or popups within Google Calendar itself.
Here is how you can customize your reminder settings:

 

Accessing Google Calendar from your mobile device.

From an Android

  1. From any Calendar screen, touch Menu > Calendars to display.
  2. To select calendars to be synched to your phone, touch Calendars to sync at the bottom of the screen.  Here you can view all calendars that are available for syncing and display, grouped by each of your accounts. 
  3. When you’re done, touch OK.

 

From an iPhone

To start:

  1. Open the Settings application on your device's home screen
  2. Open Mail, Contacts, Calendars
  3. Select Add Account
  4. Select Gmail
  5. Enter your account information:

After you've completed setup, open the Calendar app on your device. It will being syncing automatically.

Update your Google Calendar using SMS

Out of the office and need to update your calendar? Google Calendar allows for text message updating of your calendar.

If you didn't find the answer to your question here, please visit our FAQs page.

Google Groups

What is Google Groups?

Google Groups gives easy access to online discussions through mailing lists or online forms. It is great for use by project teams or groups of student organizations.

How do I use Google Groups?

To start using Google Groups you need to join a group. After joining a group, you can make posts to a forum, which then emails everyone else that is in the group. You can also utilize question and answer forums, which are helpful for class groups.

How do I join a group?

The owner of the group will either make a public group, or will have to send you an invitation to the group.  If the group is public, you can just find the group under “Browse Groups”. This will allow you to pick a group from a list and be a member of that group.

If you receive an invitation you can click on the “accept this invitation” button which will then put you in the group. You will then be notified of group activity after that point, and you can now make your own posts to the group as well.

How do I make posts to a group?

After you have been added to a group, you are then able to post to the group. You can get on to the group by clicking on the “My Groups” button from the groups home page. Once you are there, it will say that you are a member of a group in another organization. Click on show then, click on the group that you would like to make a post to. After that, you can hit the “New Topic” button.

 

From there, you are able to make a post that others in the group are able to see. If you would like to reply to a post, you can click on the post you would like to reply to, and hit “Post Reply” or click on the arrow next to the name of the person you would like to reply to (both pictured below). After that the person will then get your reply and others can see it as well. 

 

How do I control my notifications?

You can control the ammount of notifications that you have through the group settings page. This will allow you to recieve less or more emails about group activities. You might want to change these settings if the group is busy and you want to only be notified once about everything, instead of one email per post. 

To change these settings, click on the group settings icon (pictured to the right) and then click on the drop down box below where it says:

"Use youremail@onid.oregonstate.edu for this group with the following settings:" From here you are able to select how often you would like to recieve the messages. Or you can set it to never notify you of updates to your group. 


If you didn't find the answer to your question here, please visit our FAQs page.

Google Groups Naming Convention @ OSU

Naming conventions may change over time. Group names are limited to lowercase letters (a-z), numbers (0-9), a dash (“-“), and a period (“.”). The delimiter between components is underscore ("_").

Stems can serve both as the name of a group and as a base for another group. For example, you can have a group called osu_partners and a group called osu_partners_foo.

There are 4 different group types and naming conventions associated with each one. Below are the different group types and their respective naming conventions.

ONID

All of these start with “u” and is followed by an ONID name. For example “u_morgan” where “morgan” is the ONID username of the person the group belongs to. If the person wants to create more groups, the naming convention of the other groups would become “u_morgan_friends” or “u_morgan_ext-contacts.”

OSU Affiliation/Organization

Groups affiliated with OSU will start with “osu.”  The second part will depend on the type of organization. For example, “osu_students” is a group whose members have the affiliation “student.” One source of affiliation names is the eduPersonAffiliation attribute defined in the eduPerson specification.  Other affiliation names might be added locally at OSU.

As a general rule names under this stem will correspond to DNS subdomains under oregonstate.edu that have been delegated for organizational use.  For example, if a fictional OSU organization "Pavement Science" has an existing DNS subdomain "pavesci.oregonstate.edu", then “osu_pavesci” could be a stem delegated to that organization, and “osu_pavesci_admins” or “osu_pavesci_postdocs_third-year” could be groups under that stem.

Academic Course Naming Convention

All courses will start with “course” as the stem. The structure of the rest of the name will follow the pattern of “subject + "-" + courseNumber + "-" + sectionNumber + "-" + term”

So Math 100 Section 001 for spring 2013 would appear course_mth-100-001-S2013

Exceptions

There may be existing practice where centrally-managed groups are named with names that do not conform to the scheme defined in sections 3 and 4.  There may also be cases where applications require group names that do not conform to this plan, but it is still appealing to manage such groups centrally.  In these cases exceptions may be granted.  Such group names must still conform to the base OSU NetID syntax.  Groups named with exceptional names should still benefit from participation in group management and use operations.  Such names do not participate in the hierarchical naming scheme, however; that is they are not used as stems.  For example “xyz-team” or “superdupergroup” might be exceptional group names.


Managing Your Google Groups

Regular Google Groups vs Official Oregon State Google Groups

There are two different ways you can create a Google group. You can request an official Oregon State Google Group or you can create a regular Google Group. An official Oregon State Google Group will have groupemail@onid.oregonstate.edu and regular Google Groups will have a groupemail@googlegroups.com. You can set your own Google Group up using the directions found here. To create an official Oregon State Google Group, you need to request one using the request form.

Configuring Google Groups

When configuring your Google Group, you have 4 different groups types you can select. The different groups are:

Email list

An email list allows users to post from the web or through email. This group type is common in organizations where a single email alias is desired to communicate to a certain group of people using email.

Web forum

A web forum allows people to interact with the group and have engaging and interactive discussions on the web. It has web optimized features enabled including moderation tools. Group members post topics and replies through the web interface, but can still receive updates via email. This group type is similar to the online web forums found on many web sites.

Q&A forum

A Question and Answer Forum is a web forum with extra features enabled to support the experience of asking and answering issues. Topics can be marked as resolved or be rated by users. In addition, you can use categories to organize questions within the forum. People must post through the web interface, but can still receive updates via email. This group type is similar to the online help forum.

Collaborative inbox

Topics can be assigned to other members and treated as tasks which can be resolved or reassigned. A collaborative inbox allows members of a group to manage the workflow state of topics within the group. These groups have specific features and permissions set. If you choose to not use these features, they will need to be disabled individually.

Set basic permissions

The Basic permissions section contains the most fundamental permissions for a group. These permissions are presented when creating a group or by clicking on the Manage button within the Topics screen, expanding the Permissions section on the left-hand side, and clicking on Basic Permissions. Refer to Understanding permissions for information on permissions in Google Groups. Basic permissions follow:

View topics

Click on this menu if you want to change who can read group posts. By default, Anyone (members and non-members) can view a group’s content.

Post

Click on this menu if you want to change who can post messages to the group. By default all members of a group can post to the group.

A private group is a group where "All members of the group" is selected from the first menu in this section, "Only invited users" is selected from the second menu in this section, and "All members of the group" is selected from the third menu in this section.

A public group is a group where anyone can contribute to group topics and posts but only members can create new topics and post. Public groups are also open for anyone to join.

Join the group

Click on this menu if you want to change how people join the group. By default, Anyone can ask to join a group, requiring a user with administrative permissions to approve each new member.

If you didn't find the answer to your question here, please visit our FAQs page.

Google Sites

Google Sites

What is Google Sites?

Google Sites is a service that allows you to create a custom website for a class, club, organization, or interest. You will be able to access Google Sites by going to the Google Apps for OSU login portal. If you are already logged in to Google Apps for OSU but are using a different app, you may click Sites at the top of any Google page or click here.

Where do I start?

To get started, click the red Create button. This option allows you to choose the template and theme of the website you’re going to create.

Create

Once you’ve chosen a Template, Theme, and Name for your site, you may begin to customize, and add pages to your website with the Edit and New Page buttons at the top left corner of the screen.

 

How do I share my Website?

To publish your website click the blue Share button with the world icon. This will give you the URL that other people need to access your website.

 

For more information on how to build your site:

Please visit the Google support page for Sites for more information: support.google.com/sites/

If you didn't find the answer to your question here, please visit our FAQs page.

Google Apps Training

Core Google Application Training - External Links

These trainings (hosted at external websites like GoogleGooru and Google itself) summarize the core Google Applications and provide tips and tricks that can be useful to members of the OSU community.

 

Gmail

Gmail

Drive

Drive

Calendar

Calendar

Sites

Sites

Google Apps Directory

OSU Directory Information Published on Google

OSU publishes an Online Directory that includes contact information for all students and employees. Your directory profile in Google Apps for OSU shows the same profile information as the directory on the OSU website. You may control which profile data are published; just login to Online Services, click on the Personal Information tab, click on the Directory Profile link, and follow the instructions for updating your profile.

The fields that are provided by default are:

Students who do not want information to be included in either the printed or electronic version should indicate that in their Directory Profile on the web before the end of the second week of fall term. Just sign on to Online Services, select Personal Information, then Directory Profile, and follow the instructions on that page.

Controlling Optional Information from a Google+ Profile

If you complete the Google+ registration for your Google Apps for OSU account, you have the option to enter additional information about yourself. Please be aware that any information you choose to publish to your Google+ profile will be visible and available on your Directory Profile in Google to any people you've added to your Google Circles. You can also choose to make your Google+ information available to all of OSU or to the public.

However, you are not required to include any additional information on your Google+ account and you have total control over who can see any additional information that you choose to add. OSU advises you to think carefully before deciding to release this information to either your Google+ Circles or to the public.

The optional information you can add to your Google+ profile and Directory Profile include:

Here is an example of what your directory profile might look like before and after you add information to your Google+ profile:

When you see the building icon (shown below) and it is clickable, it will take you to the person's Google+ profile.

directory profile

Your public (external to OSU) Google+ profile may look different, depending on your security settings, below is an example of what may be visible. All of the information about you on this page can be edited and individually set to varying levels of privacy.

What your Google+ profile looks like when you view it as yourself:

Take Google with You (Leaving OSU)

Leaving OSU? This page outlines how to archive and download any emails or documents you would like to keep from your Google Apps for OSU account. 

 

If you have shared documents on your Google Drive:

You'll want to make sure you change the owner of the document before you leave.  If you don't, nobody will be able to access these documents once your ONID account gets deactivated. For information on how to do this, please click here.

 

If you have any emails or documents you want to keep:

You should download a copy of these documents, because once your ONID account gets deactivated, you will no longer be able to access them. You can do this by creating a Google Archive.  This will be stored in the cloud, and can be downloaded later for access to files and emails.  As noted on the archive creation page, these can take a long time to be created, depending on how much information you are trying to keep.  Please be aware that they can possibly take days to complete, if you are trying to create an archive of your entire account.

1. If you download emails, these will have to be imported into an email client such as Thunderbird. Mac Mail, or Netscape; Microsoft Outlook does not support this file format. If you wish to use Outlook with your Google Apps for OSU archived email, you will have to download an application to convert the file format from .mbox to .pst.

2. The rest of your archive will be downloaded in other formats to interface properly with different applications. Documents from your Drive will be downloaded the same way they always have been. 

 

So how do I create an archive? 

 

1. Go to https://www.google.com/settings/takeout

2. Click Create an archive

3. Select which items you want to download. Please note that the more items you select, the longer it will take to create the archive.  You can do this by selecting and de-selecting the check boxes on the left-hand side of each Google product.

4. Edit any download preferences you have, such as file types to download from your Drive or which Mail filters you would like to keep. These options can be found by clicking the blue Edit button to the right of each Google product that you've selected to include in the archive.

5. Make sure you've clicked the blue Done button on each category you've edited, and then click CREATE ARCHIVE

6. Wait to receive an email - Google will notify you when this archive has been created

7. Please be aware that once an archive is created, it expires within a week. That means that you have 1 week to download it before you will have to create a new archive.  This archive can only be downloaded 5 times, according to Google policy. 

 

For more information please click here.

 

 

 

 

Importing Mail Directly to Personal Gmail

 

  1. Go to ONID Gmail
  2. In your inbox, click the 'gear' in the upper right corner
  3. On the drop down menu from the gear, click Settings
  4. In the new window, you'll be presented the General settings page. You need to go to Forwarding and POP/IMAP tab.
  5. Click Enable POP for all mail.
  6. Press Save Changes down below.
  7. Go to the Google Mail for the personal account you wish to import the mail to.
  8. In your inbox, click the 'gear' in the upper right corner
  9. On the drop down menu from the gear, click Settings
  10. In the new window, you'll be presented the General settings page. You need to go to Accounts and Import tab.
  11. In the new tab, you will want to click Import mail and contacts to the side of Import mail and contacts:
  12. Go through the steps and fill out the information using your full ONID Gmail address and your corresponding ONID password.

 

 

That's it! Then up to two days later, all your mail will be migrated over.

OSU RemoteApps

What are RemoteApps?

RemoteApps is an OSU-hosted service that provides access to instructional software and applications for OSU students and staff.

Who has access?

All current students and employees may access RemoteApps. The service is intended for instructional (teaching and learning) use. 

Where can I access RemoteApps?

RemoteApps can be accessed via a web browser from on-campus or off-campus computers. VPN? is not required for off-campus access.

What is available on RemoteApps?

Many instructional applications are available, including statistical packages, the Office and OpenOffice suites, Adobe software, etc.

Please note that Adobe products are restricted to on-campus connections only.

 

How to Connect to OSU RemoteApps:

Windows Vista/7/8 (NOTE: Windows XP and older are not supported)

Macintosh (NOTE: Must be 10.7 or newer)

Android/iPhone

NOTE: There is no supported client for Linux at this time.


Windows Vista/7/8:

 

Method 1: RemoteApp

 

1. Search for RemoteApp by pressing the windows key then typing "RemoteApp" and select RemoteApp and Desktop Connections

                       If you are using Windows 8

Find RemoteApp by searching Windows   

2. Select Access RemoteApp and desktops on the right

 

                    If you are using Windows 7

2. Select "Set up a new connection with RemoteApp and Desktop Connections" on the left.

3. Copy and Paste https://remoteapps.oregonstate.edu/RDWeb/Feed/webfeed.aspx into the address bar and click Next

Enter the RDS URL

4. Enter ONID\username and your ONID password.

Enter your ONID credentials

5. You should now be connected! Click View resources to see the programs available. You can also search for the programs and find them in the RemoteApp and Desktop Connections folder via the Start Menu

You can view programs through Work Resources

Method 2: Web Browser

You can log into RemoteApps using your ONID or engineering credentials. Please use the options in parenthesis and orange to log in with your engineering account.

  1. Go to: remoteapps.oregonstate.edu
  2. Login with onid\username (engineering\username)and your password
  3. Select the program you want to use
  4. You will download a file, run it. 
  5. Click Connect
  6. Enter your ONID onid\username (engineering\username) and password again


 

How to Connect to RemoteApps from Macintosh:

You can log into RemoteApps using your ONID or engineering credentials. Please use the options in parenthesis and orange to log in with your engineering account.

  1. Download and install the Microsoft Remote Desktop App from the App Store
    1. Open the App Store
    2. In the search box in the top right, search, "Microsoft Remote Desktop"
    3. Once you find the app pictured below, click "Free," then "Install." The app will appear on your dock. 

Method 1: Remote App

1. Open Microsoft Remote Desktop
               
2. Click Remote Resources

                   

3. Enter the follwing information:

4. Click Refresh

 

Method 2: Web Browser

 

 

1. Go to remoteapps.oregonstate.edu

2. Login with your ONID username with the ONID domain (e.g. ONID\Username)

3. Enter ONID Password

4. Navigate to the folder you need

   

5. Select the Program you wish to use

 

6. A download will start in your web browser. Go to your Downloads folder located on you dock and run .RDP file

                                 

7. Select "Other User"

           

8. Sign in with your ONID credentials with the ONID domain as you did in step 2 (e.g. ONID\Username)

           

Your program will open. 

 

Connecting With Linux

We recommend using freerdp for connecting to Remote Apps on Linux. This program can be located at freerdp.com

 

Remote Apps for Mobile Devices

Remote Desktop Connection for Android

It is now possible to access OSU's Remote Applications from your Android device. To do so, follow the steps below:

Please use the options in parenthesis and orange to log in with your engineering account.

  1. Open up the Google Play Store and search for "Microsoft Remote Desktop"
     
  2. Press "Install", the app will be downloaded
  3. Open the application
  4. Go to the "Remote Resources" tab
  5. Press the + sign at the top of the screen
  6. Enter this info:
    1. URL: https://remoteapps.oregonstate.edu
    2. Enter your onid\username (engineering\username) password
    3. Press done

       

  7. Wait for the list of programs to load, then select the one you want to use
  8. At the screen below, only select "Trust Once." RDS will not work otherwise.
     
  9. You should now be able to use the RDS application you selected.  

Remote Apps for iOS (iPod, iPad, iPhone)

It is now possible to access OSU's Remote Applications from your iOS device. To do so, follow the steps below:

 

  1. Open up the App Store and search for remote desktop
     
  2. Install Microsoft Remote Desktop
  3. Open Safari (Note: this only works in Safari) and go to: remoteapps.oregonstate.edu
  4. Login with onid\username (engineering\username)and your password
  5. Select the application you would like to use
  6. On this screen, press "Open in 'RD Client'"
  7. Login with onid\username (engineering\username)and your password again and press "Logon"
  8. At this screen, only select "Connect once." 
     
  9. You should then be logged in and be able to use the RDS Application you launched. 

Qualtrics

How do you access Qualtrics for Oregon State University?

Go to the Oregon State Univeristy Qualtrics page at http://oregonstate.edu/main/online-services/qualtrics

Need Qualtrics Support?

Support for Qualtrics is through the Qualtrics company. Please follow this link to contact a Qualtrics representative on the right hand side under the "Get Help" section. http://oregonstate.edu/main/online-services/qualtrics

Having trouble logging in with your ONID account?

Contact the Oregon State Computer Helpdesk at 541-737-3474 or submit a request through the help form. http://oregonstate.edu/is/client-services/och 

Need Qualtrics Help?

Qualtrics Research Suite Main Qualtrics page
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Employee Surveys Employee Survey links on how to’s and guides to creating different surveys.
Data Analysis Guides Data Analysis Guides, resources to analyze the data you receive from the survey.
How to activate a survey and other tasks. Distribution methods, adding panel members, emailing, and other options.
Guide on how to view Reports Reports, survey stats, adding table/graph/note, filter options, report options, sharing reports, responses, retake survey links, downloading reports, cross tabulation, reporting beta.