Welcome!
This website is a collaborative effort of several Information Technology groups on campus to centralize computer help documentation. One of the goals for this site is to make it easy for you, as a technology user, to get the information you need about technology on campus.
Fast Answers to Quick Questions
- What is ONID?
- How do I get OSU email on my phone?
- How do I make a wireless connection on campus?
- When I'm off campus, how do I use VPN to establish a secure connection to the OSU network?
- How do I set up a website using ONID?
Blackboard? Help for Students & Faculty
- Why do I get the message, "The content below is outside of the Blackboard Learn environment."?
- Why do I get a "missing plugin" error when attempting to view a file?
- Known Issues in Blackboard 9.1
- View all Blackboard-related Helpdocs for faculty
- View all Blackboard-related Helpdocs for students
Can't find what you're looking for? Let us know!
Do you have suggestions about the website? Would you like to see content related to a particular topic? Please help improve the site by providing detailed feedback.
Stay Safe, Stay Secure!
PHISHING ALERT: There are a number of phishing emails circulating to OSU addresses now that classes have started. Remember to never give your account information and/or password in response to an email.
- Keep your computer protected using Symantec Endpoint Protection. It's free for all members of the OSU community.
- Visit our security section for more tips to keep yourself safe!
- Be Aware - Cyber Security @ OSU
Before You Start: Important Notes About Security
Please, never give anyone your passwords, whether via email, phone, or in person. Even OSU support staff will not ask you for your password. Each year, roughly 40 OSU user accounts are hacked because a person gave someone else their password.
On a related note, do not show login information to anyone and keep any passwords you write down in a safe place. Do not slap a sticky note onto your computer monitor with your password – that is manifestly unsafe.
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Mobile Devices
The following guides will help you set up and use your mobile device at OSU.
General Guidelines
Looking for BB Mobile?
Blackboard? Mobile is an app that allows you to access blackboard through your mobile device.
You can find instructions on how to download and use BB mobile here.
Configure Email
Wireless Access at OSU
Mobile devices can connect to the OSU_Access and OSU_Secure networks on campus.
For OSU_Access, simple connect to the network with your device, and open up the web browser. You will be directed to the registration page where you can Register Your Device.
For OSU_Secure, you can follow the instructions on the OSU_Secure Connection Page to configure your mobile device.
Extension Mobile Device User Group Blog
The EMDUG blog is a great resource for mobile tech news, tips and resources. It is aimed at Extension service faculty and staff, but it has useful information for anyone interested in learning about mobile devices and using your mobile device at school or work. (Full URL: http://blogs.oregonstate.edu/emdug )