E-mail

What is E-mail?

Electronic mail (commonly known as e-mail) is a form of communication commonly used by companies, schools and individuals to exchange? digital information. E-mail is the process of transferring messages from a sender to receiver, and is analogous to traditional mail. On both ends of this transaction, the users interact with software (e.g. Micrsoft Outlook, MacMail, etc.) or a webpage (e.g. Gmail, Hotmail, etc.), which you can think like a mail box where you can send and receive letters. Before reaching the recipient, the e-mail is fed through a system of servers to arrive at the appropriate destination. This can be thought of as being similar to the route a traditional letter takes through the postal service.  

Who Has Access?

Students, employees, and associates will receive an ONID e-mail address ("username"@onid.oregonstate.edu). Many departments offer Exchange Accounts (usually "firstname.lastname"@oregonstate.edu) for their  employees.

Most individuals affiliated with OSU will have at least one e-mail address associated, usually an ONID email address. Depending on your affiliation, you may receive multiple e-mail addresses. Many of the major colleges provide an e-mail address (e.g., Engineering, Forestry, Science, etc.) that is specific to their division.

Click on any of the following categories for more information:

 

NOTE: In order to reduce spam, emails sent from off campus to our mail servers will be limited to 1,000 recipients/hour or 500 messages/hour (whichever is reached first). If you need to send more emails, you will have to wait for the hour to expire.

ONID E-mail

What is ONID Email?

The OSU Network ID (ONID) is the basic network account provided to everyone associated with the university. When you sign up for your ONID account, your ONID email account is also created. Your ONID email account will be in the format:

Your username is provided at the end of the ONID sign up process. For more information about your ONID account click on the ONID category in the help topics menu.

Checking ONID Email

Don't use Google Apps for OSU?

More Help About ONID Email

Please visit our ONID FAQ under the FAQ menu option

Configuring Email Clients

If you opt-in to Gmail for your email:

Before you can setup your gmail account on a desktop client or alternate mobile appliction you must enable IMAP. This is necassary for clients to send/recieve, manage, and organize emails. 

You do not need to do this if you are using the Google Mail Apps or the web version of Google mail.

  1. Go to OSU Google Apps Portal and click on the Google Mail (for ONID Email Only).
  2. Log in using your ONID username and your ONID password.
  3. Click the Gear on the upper right, then select Settings.
  4. Click Forwarding and POP/IMAP.
  5. Select Enable IMAP.
  6. Click Save Changes.

WARNING:
If you have not changed your password since April of 2013, you may need to change your password for the email clients to work properly.

Change your ONID password

How do I configure my email (mail) client?

There are two options for configuring your mail client. You can either look through our supported list of programs or you can use our server connection settings and configure the client appropriately.


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Please select your mail client:

Mobile Devices

Windows

Mac

Linux / Unix

  • Evolution
  • PINE                

  • Back to Top

    If your settings are not listed above, the following settings can be used in your mail client. See the appropriate help documentation for your mail client to find out how to enter this information.

    Generic mail client settings

    Google Mail

    Incoming mail - IMAP

    • Hostname: imap.gmail.com
    • SSL enabled
    • Port (if using TLS, which is recommended): 143
    • Port (if using SSL): 993

    If you see an option asking if you want to use TLS, it is recommended that you choose that option.

    Outgoing mail - SMTP

    • Hostname: smtp.gmail.com
    • TLS enabled
    • Port: 465 or 587
    • Set authentication to Required

    ONID Mail for Faculty and Staff

    Incoming mail - IMAP

    • Hostname: imap.onid.oregonstate.edu
    • SSL enabled
    • Port (if using TLS, which is recommended): 143
    • Port (if using SSL): 993

    If you see an option asking if you want to use TLS, it is recommended that you choose that option.

    Outgoing mail - SMTP

    • Hostname: mail.oregonstate.edu
    • TLS enabled
    • Port: 587
    • Set authentication to Required

    Please note that you may be prompted for a username and password when sending mail. The username and password are your ONID username and password. Many mail clients allow you to save these credentials so you are not prompted for them every time you send mail. Additionally, note that if you change your ONID password, you will be asked to re-enter your credentials.

    Apple Computers

    Outlook 2011 (Mac)

    Configuring Outlook 2011 for Mac

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    To set up Outlook 2011 for use with your ONID e-mail account, please take the following steps:

    1. Set up Outlook 2011 to check your ONID Gmail
    2. Set up Outlook 2011 to check your ONID e-mail
    3. Configure Outlook to use the OSU Online Directory
    4. Removing an account from Outlook 2011

     



    Setting up Outlook 2011 to check your ONID Gmail.

    Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the Google FAQ on where to find the IMAP settings.

    1. Open Outlook 2011
    2. Once open, click the "Outlook" menu, then click "Preferences"
    3. Under the "Personal Settings" area, click on "Accounts"
    4. Click the "+" symbol in the lower left-hand corner, and select the "E-mail..." option 
    5. Fill in your ONIDusername@onid.oregonstate.edu in the "User name:" section. The box should then widen out and allow you to fill out additional information, such as your password.Please enter your corresponding ONID password in the password field.
    6. Select "IMAP" from the Type dropdown menu
    7. In the Incoming Server section, type "imap.gmail.com".
    8. Check the box next to Use SSL to Connect
    9. In the Outgoing Server section, type "smtp.gmail.com".
    10. Check the box next to to Use SSL to Connect and set the port to "465" or "587"
    11. Under More Options, change the authentication to use incoming mail settings. 
    12. Click "Add Account" and it will start downloading your mail. If you recieve a login error message asking if you would like to re-enter your password, click Yes and type in your ONID password again.

    Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.


    Setting up Outlook 2011 to check your ONID e-mail 

      1. Open Outlook 2011.
      2. Once open, click the "Outlook" menu, then click "Preferences"
      3.  Under the "Personal Settings" area, click on "Accounts"
      4. Click the "+" symbol in the lower left-hand corner, and select the "E-mail..." option
      5.  Fill in your ONID email address and password. the box should then widen out and allow you to fill out additional information
      6. Fill in your ONID Username in the "User name:" section
      7. Select "IMAP" from the Type dropdown menu
      8.  In the Incoming Server section, type "imap.onid.oregonstate.edu"
      9.  Check the box next to Use SSL to Connect
      10. In the Outgoing Server section, type "mail.oregonstate.edu"
      11.  Check the box next to to Use SSL to Connect and set the port to 587Auto Account Setup Menu
      12. Click "Add Account" and it will start downloading your mail. If you recieve a login error message asking if you would like to re-enter your password, click Yes and type in your ONID password again

    Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.


    Configure Outlook 2011 to use the OSU Online Directory

    1.  
      1. Open Outlook 2011.
      2. Click th Outlook menu, then click "Preferences..."
      3. Under the "Personal Settings" area, click on "Accounts"
      4. Click the "+" symbol in the lower left-hand corner, and select the "Directory Service..." option
      5. Type directory.oregonstate.edu in the LDAP Server: field.
      6. Click the "Add Account" button
      7. Once the directory service is added, highlight it in the list on the left, then click the Advanced button
      8. In the Search Base section, type o=orst.edu in the field.
      9. Click OK.
      10. Restart Outlook 2011.

     

    To search for people, click on the Contacts Search icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the drop-down list. Type the name of the person you would like to look up in the Search field.

     


    Removing an account from Outlook 2011

    1.  Click on Outlook
    2.  Click on Preferences then Accounts
    3.  Select the account you want to remove
    4.  Click the “-“ symbol in the lower left-hand corner to remove the account

    Entourage 2008

    Configuring Entourage 2008

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    To set up Entourage 2008 for use with your ONID e-mail account, please take the following steps:

    1. Setup Entourage to check your ONID Gmail
    2. Set up Entourage to check your ONID webmail
    3. Configure Entourage to use the OSU Online Directory
    4. Removing an account from Entourage 2008


    Set up Entourage to check your ONID Gmail

    Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the Google FAQ on where to find the IMAP settings.

    1. Open Entourage. If this is the first time opening the program, a Entourage Setup Assistant box may open. Please close this box.
    2. Open the Tools menu and choose Accounts.
    3. Click on New.
    4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
    5. Select IMAP from the Account type drop-down list and click OK.
    6. Enter an Account Name which you will use to identify the account, such as "onid.oregonstate.edu" or "ONID email" (this can be anything you want)
    7. Enter your Name the way you want other people to see when they receive your e-mail.
    8. Enter your E-mail Address in the form username(at)onid.oregonstate.edu
    9. Enter your ONID username in the Account ID field.
    10. The IMAP server name is "imap.gmail.com".
    11. Click the Click here for advanced receiving options button.
    12. Check the This IMAP service requires a secure connection (SSL) box and close the window.
    13. The SMTP server is "smtp.gmail.com".
    14. Click the Click here for advanced sending options button.
    15. Check the SMTP service requires secure connection (SSL) button.
    16. Check the Override default port button and type "465" or "587".
    17. Check the SMTP server requires authentication box.
    18. Check the Use same settings as receiving mail server box and close the window.
    19. Click OK.
    20. Enter your ONID password when prompted.
    21. Close the Accounts window.

    Entourage is now configured to check your ONID Gmail!


    Set up Entourage to check your ONID webmail

    The following instructions are only for the legacy (old) ONID webmail client.

    1. Open Entourage. If this is the first time opening the program, a Entourage Setup Assistant box may open. Please close this box.
    2. Open the Tools menu and choose Accounts.
    3. Click on New.
    4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
    5. Select IMAP from the Account type drop-down list and click OK.
    6. Enter an Account Name which you will use to identify the account, such as "onid.oregonstate.edu" or "ONID email" (this can be anything you want)
    7. Enter your Name the way you want other people to see when they receive your e-mail.
    8. Enter your E-mail Address in the form username(at)onid.oregonstate.edu
    9. Enter your ONID username in the Account ID field.
    10. The IMAP server name is imap.onid.oregonstate.edu
    11. Click the Click here for advanced receiving options button.
    12. Check the This IMAP service requires a secure connection (SSL) box and close the window.
    13. The SMTP server is mail.oregonstate.edu
    14. Click the Click here for advanced sending options button.
    15. Check the SMTP service requires secure connection (SSL) button.
    16. Check the Override default port button and type 587.
    17. Check the SMTP server requires authentication box.
    18. Check the Use same settings as receiving mail server box and close the window.
    19. Click OK.
    20. Enter your ONID password when prompted.
    21. Close the Accounts window.

    Entourage is now configured to check your ONID webmail!


    Configure Entourage to use the OSU Online Directory

    1. Open Entourage.
    2. Click on the Tools menu and choose Accounts.
    3. Click on Directory Service and then click on the New button.
    4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
    5. Type OSU Online Directory in the Account name field.
    6. Type gc.nws.oregonstate.edu in the LDAP Server field.
    7. Check the box that says this server requires logon.
    8. Click the OK button.
    9. Close the Accounts window.

    To search for an email address, click on the Address Book icon. Select Directory Services from the left menu, then select OSU Online Directory. In the top right search box, enter a name or email address and press enter. Entourage will also search the directory automatically when you type a name in the To: address when you are composing a new message.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".


    Removing an account from Entourage 2008

    1.  Click on Tools, then Accounts
    2. Select the account you want to remove
    3. Click Delete

    Mac OS X Mail

    Configuring Mac OS X Mail

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    Alert: There is a known issue with OS X 10.9 (Mavericks) Mac Mail and Google Docs (CLICK TO FIND OUT MORE)

    To set up mac OSX Mail for use with your ONID e-mail account, please take the following steps:

    1. Set up Mac Mail to check your ONID Gmail
    2. Set up Mac Mail to check your ONID webmail
    3. Configure Mac Mail to use the OSU Online Directory
    4. Removing an account from Mac Mail


    Set up Mac Mail to check your ONID Gmail

    Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the Google FAQ on where to find the IMAP settings.

    1. Open Mac OS X Mail.
    2. The first time you run Mac OS X Mail, it will ask you to set up your mail account. Otherwise, follow these steps:
    3. Open the Mail menu and choose Preferences...
    4. Click on Accounts on the top menu.
    5. Click the + (plus) button at the bottom left to add a new account.
    6. Enter your name - this is what other people will see when they receive your e-mail.
    7. Enter your E-mail Address in the form ONIDusername@onid.oregonstate.edu
    8. Click the Continue button.
    9. Select "IMAP" from the Account Type drop-down list.
    10. Type "ONID Gmail" in the Description field.
    11. The Incoming Mail Server name is "imap.gmail.com"
    12. Enter your full ONID address, (ONIDusername@onid.oregonstate.edu), in the User Name field.
    13. Enter your ONID password in the Password field.
    14. Click the Continue button.
    15. Mac OS X Mail will verify the settings. The Outgoing Mail Server window will appear next.
    16. Type "OSU" in the Description field.
    17. The Outgoing Mail Server name is "smtp.gmail.com"
    18. Check the Use Authentication box. Enter your full ONID email (ONIDusername@onid.oregonstate.edu) and password if they are not already there.
    19. Click the Continue button.
    20. Mac OS X Mail will verify the settings. The Account Summary window will appear next.
    21. Click the Create button.
    22. The settings box will close, and you should be taken back out to the account settings page. Once you are there, click on the Outgoing Mail Server dropdown list, and click Edit SMTP Server List.
    23. Click on the Advanced tab at the bottom half of this settings page
    24. Select the Use Custom Port option and type "465" or "587"
    25. Click OK 
    26. Navigate back to the main accounts page and select Advanced, and verify that the port number is "993".
    27. Close all open settings boxes

    OS X Mail Client is now configured to check your ONID Gmail!

    If Mac OS X Mail is prompting you for a password everytime you wish to check your mail after configuring it, make sure your username is set correctly. To verify that it is listed correctly, please do the following:

    • In the Mac task bar, click Mail, and under Mail - click Prefrences.
    • You should be brought to a new window. In the new window, please press Accounts.
    • Once in the Accounts page, look for the username field. In the username field, make sure it is your full ONID username followed by @onid.oregonstate.edu. For example, Benny Beaver should be beaverb@onid.oregonstate.edu.

    Set up Mac Mail to check your ONID webmail

    These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

    1.  
      1. Open Mac OS X Mail.
      2. The first time you run Mac OS X Mail, it will ask you to set up your mail account. Otherwise, follow these steps:
      3. Open the Mail menu and choose Preferences...
      4. Click on Accounts on the top menu.
      5. Click the + (plus) button at the bottom left to add a new account.
      6. Enter your name - this is what other people will see when they receive your e-mail.
      7. Enter your E-mail Address in the form username(at)onid.orst.edu
      8. Click the Continue button.
      9. Select IMAP from the "Account Type" drop-down list.
      10. Type "ONID email" in the Description field.
      11. The Incoming Mail Server name is imap.onid.oregonstate.edu 
      12. Enter your ONID username in the User Name field. 
      13. Enter your ONID password in the Password field.
      14. Click the Continue button.

    Mac Mail Incoming

    1.  
      1. Mac OS X Mail will verify the settings. The Outgoing Mail Server window will appear next.
      2. Type "OSU" in the Description field.
      3. The Outgoing Mail Server name is mail.oregonstate.edu.
      4. Check the Use Authentication box. Enter your ONID username and password if they are not already there.
      5. Click the Continue button.

    Mac mail Outgoing

    1.  
      1. Mac OS X Mail will verify the settings. The Account Summary window will appear next.
      2. Click the Create button.
      3. The settings box will close, and you should be taken back out to the account settings page. Once you are there, click on the Outgoing Mail Server dropdown list, and click Edit SMTP Server List.

    ONID SMTP Settings

    1.  
      1. Click on the Advanced tab at the bottom half of this settings page
      2. Select the Use Custom Port option and type 587
      3. Click OK

    ONID SMTP Settings

    1. Close all open settings boxes

    OS X Mail Client is now configured to check your webmail!


    Configure Mac Mail to use the OSU Online Directory *For Macs running 10.8 and older*

    1. Open Mac OS X Mail.
    2. Click on the Mail menu and choose Preferences.
    3. Click on Composing on the top menu.
    4. Check the Automatically complete addresses box.
    5. Click the Configure LDAP... button.
    6. Click the + (plus) button.
    7. Type OSU Online Directory in the Name field.
    8. Type directory.oregonstate.edu in the Server field.
    9. Type o=orst.edu in the Search Base field.
    10. Click the Save button.
    11. Click the Done button.
    12. Close the Preferences windows.

    To search for an email address while composing a new message, type the name of the person you are searching for in the To: field. It will auto complete the address and give you other matches for that name.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".

    Configure Mac Mail to use the OSU Online Directory for Macs running 10.9

    Unlike previous verisons, this latest Mac operating system does not have the configuration within the Mail app, but instead moved to system preferences.

    1. Click the Apple icon in the upper left hand corner of the desktop and choose "System Preferences".

    2. Within System Preferences click "Internet Accounts"

    3. A new window will open, scroll down and choose "Add Other Account"

    4. You will then be prompted to choose an account type. Click "Add an LDAP account" and then choose "Create"

    5. Within the new window you'll need to fill in several fields.

    • Description: Directory Search
    • Search base: o=orst.edu
    • Server: directory.oregonstate.edu

    6. Click "Create" and you should now have OSU online directory enabled.


    Removing an account from Mac Mail

    1.  Click the Mail menu, then click Preferences
    2. Click on the Accounts tab
    3. Select the account you want to remove
    4. Click the “-“ symbol in the lower left-hand corner to remove an account

    Mobile Devices

    Android ONID Setup

    Google Mail

    ONID Mail for Faculty and Staff

    If you would like to get your ONID email on your Android device, please follow the instructions below. Your directions may vary as different manufacturers have different Android OS builds.

    Google Mail

    WARNING:

    If you have not changed your password since April of 2013, you may need to change your password for the email clients to work properly.

    Change your ONID password

    Please follow these directions to enable imap on your Google Apps for OSU Mail Account: https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018

    If you want to use the Google Apps included on your Android device follow these directions.

    Depending on your device manufacturer (HTC, Motorola, etc.), you may need either a valid Wi-Fi signal or a data connection (4G, 3G, Edge, etc.) before you attempt to set up your account. You may wish to check with the hardware vendor to see which is required for setup.

    1. If you are on campus and need to establish a Wi-Fi connection, please note the following:
      1. You can establish a secure, encrypted connection with the OSU_Secure network. This will protect you from hackers who might exploit an unencrypted connection. Click here for Wi-Fi setup instructions.
      2. If you prefer to connect via the unencrypted OSU_Access network, you will have a better experience if you register your mobile device with Maintain so that you do not need to login every time you use OSU_Access.
    2. Tap the email or Mail icon. This is located on your home screen or in your list of Programs.
    3. The next step depends on whether you already have another email account set up.
      1. If you do not have an email account set up, you will only need to choose a mail provider.  Choose Otheror Others
      2. If you do already have an email account set up, you will need to select either Menu or Settings to see Account options. You will then do the following:
        1. Tap New Account or Add Account (you may need to access the Menu again to see this button).
        2. If prompted, tap Email. If you don't see this option, go to the next step.
        3. Choose Other or Others from the list of email providers.
    4. If you are asked to enter an email address or you use gmail to access your onid email, enter your ONID email address (username(at)onid.oregonstate.edu)
    5. Enter your ONID password
    6. Tap Next
    7. For Account Type or Protocol, select IMAP.
    8. Your password should already be entered.
    9. For IMAP server, enter imap.gmail.com
    10. Select SSL for security type
    11. Make sure the port number is set to 993.
    12. Tap Next.

      At this point, the server verifies your account settings.  If your account is verified, continue below.  If your account is not verified, make sure the username and password are entered correctly. If there is a problem contacting the server, try changing the security type to TLS and change the port number to 143.

    13. For SMTP server, enter smtp.gmail.com
    14. Select SSL for security type.
    15. Make sure the port number is set to 465 (or 587)
    16. Make sure Require Sign-in or Login required is checked, and that your username and password are entered in correctly.
    17. Tap Next.

      If there is a problem contacting the server, try changing the security type to TLS and change the port number to 587.

    18. On the next screen you can set your preferences for this account. You can accept the defaults or make changes. You may be asked to enter your name so that people know who you are when you send them email.
    19. Tap Next or Finish Setup or Done, whichever applies.

    You are done!

    Your phone should now receive emails from your ONID account. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

    Note: On some android phones, the default mail client sometimes doesn't work with ONID email. An alternative is to install K-9 Mail (Play Store Link) from the Android Marketplace and add an account using the same settings mentioned above. 

    ONID Mail for Faculty and Staff

    These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

    Depending on your device manufacturer (HTC, Motorola, etc.), you may need either a valid Wi-Fi signal or a data connection (4G, 3G, Edge, etc.) before you attempt to set up your account. You may wish to check with the hardware vendor to see which is required for setup.

    1. If you are on campus and need to establish a Wi-Fi connection, please note the following:
      1. You can establish a secure, encrypted connection with the OSU_Secure network. This will protect you from hackers who might exploit an unencrypted connection. Click here for Wi-Fi setup instructions.
      2. If you prefer to connect via the unencrypted OSU_Access network, you will have a better experience if you register your mobile device with Maintain so that you do not need to login every time you use OSU_Access.
    2. Tap the email or Mail icon. This is located on your home screen or in your list of Programs.
    3. The next step depends on whether you already have another email account set up.
      1. If you do not have an email account set up, you will only need to choose a mail provider.  Choose Otheror Others
      2. If you do already have an email account set up, you will need to select either Menu or Settings to see Account options. You will then do the following:
        1. Tap New Account or Add Account (you may need to access the Menu again to see this button).
        2. If prompted, tap Email. If you don't see this option, go to the next step.
        3. Choose Other or Others from the list of email providers.
    4. The next step depends on whether you are asked to enter an email address or a username.
      1. If you are asked to enter an email address or you use gmail to access your onid email, enter your ONID email address (username(at)onid.oregonstate.edu)
      2. If you are asked to enter a Username, enter your ONID username only, without @onid.oregonstate.edu
    5. Enter your ONID password
    6. Tap Next
    7. For Account Type or Protocol, select IMAP.
    8. Make sure your username is entered correctly. Android often inserts your full email address, so you may need to delete "@onid.oregonstate.edu" if it appears in this field. 
    9. Your password should already be entered.
    10. For IMAP server, enter: imap.onid.oregonstate.edu
    11. Select SSL for security type
    12. Make sure the port number is set to 993.
    13. Tap Next.

      At this point, the server verifies your account settings.  If your account is verified, continue below.  If your account is not verified, make sure the username and password are entered correctly. If there is a problem contacting the server, try changing the security type to TLS and change the port number to 143.

    14. For SMTP server, enter: mail.oregonstate.edu
    15. Select SSL for security type.
    16. Make sure the port number is set to 465
    17. Make sure Require Sign-in or Login required is checked, and that your username and password are entered in correctly.
    18. Tap Next.

      If there is a problem contacting the server, try changing the security type to TLS and change the port number to 587.

    19. On the next screen you can set your preferences for this account. You can accept the defaults or make changes. You may be asked to enter your name so that people know who you are when you send them email.
    20. Tap Next or Finish Setup or Done, whichever applies.

    You are done!

    Your phone should now receive emails from your ONID account. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

    Note: On some android phones, the default mail client sometimes doesn't work with ONID email. An alternative is to install K-9 Mail (Play Store Link) from the Android Marketplace and add an account using the same settings mentioned above. 

    Troubleshooting tips:

    • If possible make sure to verify you have a good internet connection prior to setting up your mail account. Go to your web browser and try to go to a different website then the one that loads by default.
    • Try connecting to your account from the webmail version on your computer. (webmail.oregonstate.edu)
    • Try removing and add your account again: (settings may differ depending on your phone and OS version)
      • From the Home screen, go to the settings for your phone
      • Tap Accounts & Sync
      • Tap on the account you wish to remove
      • Tap the menu icon and Remove account
      • Follow the instructions above on how to add your email account again.

     

    Built-in VPN for Android

    A PDF instruction sheet is available here.

    *Cisco VPN is available for Android 2.1 and above

    ONID Email for iPhone, iPod & iPad


    Downloadable Mobile Configs

    You can use this utility here to set it up automatically. Just navigate to this page on your device and download the file provided below. (ONID.Mobileconfig)

    Quick Email Setup (NOT Google Apps Mail)

    If you want use the Google applications for iOS provided by Google please follow these directions.

    Apple Mail Quick Email Setup (for Google)


    Recommended Google Setup

    The easiest way to register your account will automatically configures the server information for you. Simply follow these steps, and you should be good to go.

    1. Open Settings
    2. Click Mail, Contacts, Calendars
    3. Press Add Account... 
    4. Touch the Google icon
    5. Put in your name, your full ONID email (onidusername@onid.oregonstate.edu), your ONID password and a description of the email
    6. Press Done

    That's it!


    Alternative Google Mail Setup

    1. Tap the Settings icon from your home screen.
    2. Tap Mail, Contacts, Calendars.
    3. Tap add Account... under the "Accounts" heading.
    4. Tap Other.
    5. Tap Add Mail Account.
    6. Fill out the following fields as appropriate:
    • Name - Enter your real name - this is what other people will see when they receive your e-mail.
    • Address - Enter your ONID email address. This should be in the form username(at)onid.oregonstate.edu.
    • Password - Enter your ONID Password.
    • Description - Enter "ONID" as the Description.
    1. Tap Next.
    2. Tap IMAP at the top of the screen.
    3. In the Incoming Mail Server area, 
    • Host Name: imap.gmail.com
    • User Name: OnidUsername@onid.oregonstate.edu
    • Password: Your ONID password should already be filled in from step 6 above

    In the Outgoing Mail Server area, 

    • Host Name: smtp.gmail.com
    • User Name: OnidUsername@onid.oregonstate.edu
    • Password: You do have to enter your ONID password here 
    1. Tap Next at the top of the screen. You should see a message that "Your account is verified." If your account is not verified, go back and check all your settings. You may have entered a typo. Remember that your ONID username is not your full email address.
    2. Tap Save.

    Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes). To read your ONID email, click on Mail from the iPod toolbar.


    ONID Mail for Faculty and Staff

    1. Tap the Settings icon from your home screen.

    iOS mail server settings

    1. Tap Mail, Contacts, Calendars.
    2. Tap add Account... under the "Accounts" heading.
    3. Tap Other.
    4. Tap Add Mail Account.
    5. Fill out the following fields as appropriate:

    • Name - Enter your real name - this is what other people will see when they receive your e-mail.
    • Address - Enter your ONID email address. This should be in the form username@onid.oregonstate.edu.
    • Password - Enter your ONID Password.
    • Description - Enter "ONID" as the Description.

    1. Tap Next.
    2. Tap IMAP at the top of the screen.
    3. In the Incoming Mail Server area, 
    • Host Name: imap.onid.oregonstate.edu
    • User Name: Your ONID username
    • Password: Your ONID password should already be filled in from step 6 above

    In the Outgoing Mail Server area, 

    • Host Name: mail.oregonstate.edu
    • User Name: Your ONID username (not your full email address)
    • Password: You do have to enter your ONID password here 
    1. Tap Next at the top of the screen. You should see a message that "Your account is verified." If your account is not verified, go back and check all your settings. You may have entered a typo. Remember that your ONID username is not your full email address.
    2. Tap Save.

    Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes). To read your ONID email, click on Mail from the iPod toolbar.

     Troubleshooting Tips:

    • If possible make sure to verify you have an internet connection prior to setting up your mail account. Go to your web browser and try to go to a different website then the one that loads by default. If the page loads you know you have an internet connection.

    • Try connecting to your account from the webmail version on your computer. (webmail.oregonstate.edu)

    • Try removing and then adding your account again:
      • Tap the Settings icon on your home screen
      • Tap on Mail, Contacts, Calendars
      • Tap on the account you want to remove
      • Tap Delete Account on the bottom of the screen
      • After you have removed your account with these instructions follow the setup instructions above

    Blackberry

    Google Mail

    ONID Mail for Faculty and Staff

    There are two options available when setting up ONID email on your Blackberry:

    • Automatic Setup - Reccommended
    • Manual Setup - Only if automatic doesn't work

    WARNING:

    If you have not changed your password since April of 2013, you may need to change your password for the email clients to work properly.

    Change your ONID password

    Please follow these directions to enable imap on your Google Apps for OSU Mail Account: https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018


    Google Mail

    1. Make sure your phone is connected wireless or through your mobile network
    2. Click the Menu Button
    3. Click Setup
    4. Click Personal Mail Setup
    5. Accept the License Agreement
    6. Fill in your Email Address in the form "username@onid.oregonstate.edu"
    7. Fill in your ONID Password
    8. Click Next
    9. Click I will provide the settings to add this email account
    10. Re-enter password and click Next
    11. Select Internet Service Provider Email (POP/IMAP)
    12. Click Next
    13. Click I will provide the settings to add this email account again
    14. Click Next
    15. Fill in your email and password again
    16. For Email Server, enter "imap.gmail.com"
    17. Click Next
    18. Then Close

    ONID Mail for Faculty and Staff

    1. Make sure your phone is connected wireless or through your mobile network
    2. Click the Menu Button
    3. Click Setup
    4. Click Personal Mail Setup
    5. Accept the License Agreement
    6. Fill in your Email Address in the form "username@onid.oregonstate.edu"
    7. Fill in your ONID Password
    8. Click Next
    9. Click I will provide the settings to add this email account
    10. Re-enter password and click Next
    11. Select Internet Service Provider Email (POP/IMAP)
    12. Click Next
    13. Click I will provide the settings to add this email account again
    14. Click Next
    15. Fill in your email and password again
    16. For Email Server, enter "imap.onid.oregonstate.edu"
    17. Click Next
    18. Then Close

    Your ONID email should then start to sync with your Blackberry device.

    Windows Computers

    Outlook 2010/2013

    Check your Google ONID e-mail

    Check your ONID Mail for Faculty and Staff

    Configure Outlook 2010 to use the OSU Online Directory

    Make directory.oregonstate.edu your default address book

    Removing an account from Outlook 2010


    Set up Outlook 2010/2013 to check your Google ONID e-mail

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    Please follow these directions to enable imap on your Google Apps for OSU Mail Account:https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018

    1. Open Outlook 2010/2013
    2. Open the File menu and choose Account Settings.
    3. Click on the E-mail tab and click New....
    4. Click the Manually configure server settings or additional server types button and click Next.
    5. Choose Internet E-mail and click Next.
    6. Enter your name. This is what other people will see when they receive your mail.
    7. Enter your E-mail Address in the form username@onid.oregonstate.edu
    8. Select IMAP from the Account Type drop-down list.
    9. The Incoming mail server name is imap.gmail.com
    10. The Outgoing mail server (SMTP) name is smtp.gmail.com
    11. Enter your ONID email address in the User Name field. (OnidUsername@onid.oregonstate.edu)
    12. If you want Outlook to remember your password (and not prompt you for it), check the Remember password box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
    1. Click the More Settings... button.
    2. Click on the Outgoing Server tab.
    3. Check both the My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server box.
    4.  Click on the Advanced tab.
    5. Under Incoming server (IMAP), select SSL from the drop-down list.
    6. Set the incoming server port number to 993
    7. Under Outgoing server (SMTP), select TLS from the drop-down list.
    8. Set the outgoing server port number to 587 (or 465)
    9. Click OK.
    10. Click Next.
    11. Click Finish.

     

    Set up Outlook 2010/2013 to check your ONID Mail for Faculty and Staff

    1. Open Outlook 2010/2013
    2. Open the File menu and choose Account Settings.
    3. Click on the E-mail tab and click New....
    4. Click the Manually configure server settings or additional server types button and click Next.
    5. Choose Internet E-mail and click Next.
    6. Enter your name. This is what other people will see when they receive your mail.
    7. Enter your E-mail Address in the form username@onid.orst.edu
    8. Select IMAP from the Account Type drop-down list.
    9. The Incoming mail server name is imap.onid.oregonstate.edu 
    10. The Outgoing mail server (SMTP) name is mail.oregonstate.edu
    11. Enter your ONID username in the User Name field. 
    12. If you want Outlook to remember your password (and not prompt you for it), check the Remember passwordbox. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.

    1. Click the More Settings... button.
    2. Click on the Outgoing Server tab.
    3. Check both the My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server box.

    1.  Click on the Advanced tab.
    2. Under Incoming server (IMAP), select TLS from the Use the following type of encrypted connectiondrop-down list.
    3. Under Outgoing server (SMTP), select TLS from the Use the following type of encrypted connection drop-down list.
    4. If the port number under Outgoing server (SMTP) is set to 25, change this port number to 587

    1. Click OK.
    2. Click Next.
    3. Click Finish.

    Configure Outlook 2010/2013 to use the OSU Online Directory

    1. Open Outlook 2010/2013.
    2. Open the File menu and choose Account Settings.
    3. Click on the Address Books tab and click New....
    4. Choose Internet Directory Service (LDAP) and click Next.
    5. Type directory.oregonstate.edu in the Server Name: field.
    6. Click the More Settings... button.
    7. Click OK when warned that you must restart Outlook
    8. Click the Search tab.
    9. Under Search Base, choose Custom and type o=orst.edu in the field.
    10. Click OK.
    11. Click Next.
    12. Click Finish.
    13. Restart Outlook 2010/2013.

    To search for people, click on the Address Book icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the Address Book drop-down list. Type the name of the person you would like to look up in the Search field.


    To make directory.oregonstate.edu your default address book:

    1. Click on the Address Book icon at the top of your Outlook window.
    2. In the Address Book window, click on the Tools menu and choose Options....
    3. Select directory.oregonstate.edu from the Show this address list first: drop-down list.
    4. Under When sending mail, check names using these address lists in the following order: click on directory.oregonstate.edu and move it to the top of the list by clicking the Up Arrow button.
    5. Click the OK button.

    Removing an account from Outlook 2010

    1.  Click on the Start button
    2. Go to Control Panel
    3. Click on Mail
    4. Click on Show Profiles
    5. Select the account you want to remove
    6. Click Remove

    Outlook 2007

    Check your Google ONID e-mail

    Check your ONID Mail for Faculty and Staff

    Configure Outlook 2007 to use the OSU Online Directory

    Make directory.oregonstate.edu your default address book

    Removing an account from Outlook 2007


    Set up Outlook 2007 to check your Google ONID e-mail

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    Please follow these directions to enable imap on your Google Apps for OSU Mail Account:https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018

    1. Open Outlook 2007
    2. Open the File menu and choose Account Settings.
    3. Click on the E-mail tab and click New....
    4. Click the Manually configure server settings or additional server types button and click Next.
    5. Choose Internet E-mail and click Next.
    6. Enter your name. This is what other people will see when they receive your mail.
    7. Enter your E-mail Address in the form username@onid.oregonstate.edu
    8. Select IMAP from the Account Type drop-down list.
    9. The Incoming mail server name is imap.gmail.com
    10. The Outgoing mail server (SMTP) name is smtp.gmail.com
    11. Enter your ONID email address in the User Name field. (OnidUsername@onid.oregonstate.edu)
    12. If you want Outlook to remember your password (and not prompt you for it), check the Remember password box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
    1. Click the More Settings... button.
    2. Click on the Outgoing Server tab.
    3. Check both the My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server box.
    4.  Click on the Advanced tab.
    5. Under Incoming server (IMAP), select SSL from the drop-down list.
    6. Set the incoming server port number to 993
    7. Under Outgoing server (SMTP), select TLS from the drop-down list.
    8. Set the outgoing server port number to 587 (or 465)
    9. Click OK.
    10. Click Next.
    11. Click Finish.

     

    Set up Outlook 2007 to check your ONID Mail for Faculty and Staff

    1. Open Outlook 2007
    2. Open the File menu and choose Account Settings.
    3. Click on the E-mail tab and click New....
    4. Click the Manually configure server settings or additional server types button and click Next.
    5. Choose Internet E-mail and click Next.
    6. Enter your name. This is what other people will see when they receive your mail.
    7. Enter your E-mail Address in the form username@onid.orst.edu
    8. Select IMAP from the Account Type drop-down list.
    9. The Incoming mail server name is imap.onid.oregonstate.edu 
    10. The Outgoing mail server (SMTP) name is mail.oregonstate.edu
    11. Enter your ONID username in the User Name field. 
    12. If you want Outlook to remember your password (and not prompt you for it), check the Remember password box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.

    1. Click the More Settings... button.
    2. Click on the Outgoing Server tab.
    3. Check both the My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server box.

    1.  Click on the Advanced tab.
    2. Under Incoming server (IMAP), select TLS from the Use the following type of encrypted connectiondrop-down list.
    3. Under Outgoing server (SMTP), select TLS from the Use the following type of encrypted connection drop-down list.
    4. If the port number under Outgoing server (SMTP) is set to 25, change this port number to 587

    1. Click OK.
    2. Click Next.
    3. Click Finish.

    Configure Outlook 2007 to use the OSU Online Directory

    1. Open Outlook 2007.
    2. Open the File menu and choose Account Settings.
    3. Click on the Address Books tab and click New....
    4. Choose Internet Directory Service (LDAP) and click Next.
    5. Type directory.oregonstate.edu in the Server Name: field.
    6. Click the More Settings... button.
    7. Click OK when warned that you must restart Outlook
    8. Click the Search tab.
    9. Under Search Base, choose Custom and type o=orst.edu in the field.
    10. Click OK.
    11. Click Next.
    12. Click Finish.
    13. Restart Outlook 2007.

    To search for people, click on the Address Book icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the Address Book drop-down list. Type the name of the person you would like to look up in the Search field.


    To make directory.oregonstate.edu your default address book:

    1. Click on the Address Book icon at the top of your Outlook window.
    2. In the Address Book window, click on the Tools menu and choose Options....
    3. Select directory.oregonstate.edu from the Show this address list first: drop-down list.
    4. Under When sending mail, check names using these address lists in the following order: click on directory.oregonstate.edu and move it to the top of the list by clicking the Up Arrow button.
    5. Click the OK button.

    Removing an account from Outlook 2007

    1. Click on the Start button
    2. Go to Control Panel
    3. Click on Mail
    4. Click on Show Profiles
    5. Select the account you want to remove
    6. Click Remove

    Outlook 2003

    PLEASE NOTE:

    The instructions below assume the user has the latest service pack installed for Office 2003 (Service Pack 3). If you do not have the latest service pack (or are not sure), you can download service pack 3 for free from Microsoft's webste, or you can install it through Windows Updates.

    Check your Google ONID Email
    Check your ONID Mail for Faculty and Staff
    Configure Outlook 2003 to use the OSU Online Directory
    Make directory.oregonstate.edu your default address book
    Removing an account from Outlook 2003


    Check your Google ONID Email

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    Change your ONID password

    Please follow these directions to enable imap on your Google Apps for OSU Mail Account:https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018

    1. Open Outlook 2003
    2. Open the Tools menu and choose E-mail Accounts...
    3. Select Add a new e-mail account,then click Next
    4. Choose IMAP as the Server Type and click Next.
    5. Under the User Informationsection:
      • Enter your full name in the Your name: box
      • Enter your full ONID e-mail address (user(at)onid.oregonstate.edu) in the E-mail Address: box
    6. Under the Server Informationsection:
      • Incoming mail server (IMAP): imap.gmail.com
      • Outgoing mail server (SMTP): smtp.gmail.com
    7. Under the Logon Informationsection:
      • Enter your full ONID e-mail address (user(at)onid.oregonstate.edu) in the User name: box
      • Enter your email password in the Password: box
    8. Click the More Settings... button.
    9. Click on the Outgoing Server tab.
    10. Check the My outgoing server requires authentication and make sure Use the same settings as my incoming mail server is selected
    11. Click on the Advanced tab.
    12. Ensure the INCOMING Server (IMAP) is 993.
    13. Check the box next to This server requires a secure connection (SSL).
    14. Ensure the OUTGOING server (SMTP) is 587 (or 465)
    15. Check the box next to This server requires a secure connection (SSL).
    16. Click Ok.
    17. Click Next.
    18. Click Finish.

     

    Check your ONID Mail for Faculty and Staff

    1. Open Outlook 2003
    2. Open the Tools menu and choose E-mail Accounts...
    3. Select Add a new e-mail account,then click Next
    4. Choose IMAP as the Server Type and click Next.
    5. Under the User Informationsection:
      • Enter your full name in the Your name: box
      • Enter your full ONID e-mail address (user(at)onid.oregonstate.edu) in the E-mail Address: box
    6. Under the Server Informationsection:
      • Incoming mail server (IMAP): imap.onid.oregonstate.edu
      • Outgoing mail server (SMTP): mail.oregonstate.edu
    7. Under the Logon Informationsection:
      • Enter your full ONID e-mail address (user(at)onid.oregonstate.edu) in the User name: box
      • Enter your email password in the Password: box
    8. Click the More Settings... button.
    9. Click on the Outgoing Server tab.
    10. Check the My outgoing server requires authentication and make sure Use the same settings as my incoming mail server is selected
    11. Click on the Advanced tab.
    12. Ensure the INCOMING Server (IMAP) is 993.
    13. Check the box next to This server requires a secure connection (SSL).
    14. Ensure the OUTGOING server (SMTP) is 587
    15. Check the box next to This server requires a secure connection (SSL).
    16. Click Ok.
    17. Click Next.
    18. Click Finish.

    Outlook should then start downloading your email. If a login box appears, you can enter your ONID username and password in, then check the Remember Password box so it doesn't ask you again. To set up Outlook to use the OSU Online Directory, so you can search for users in the OSU address book, please read the instructions below:


    Configure Outlook 2003 to use the OSU Online Directory

    1. Open Outlook 2003
    2. Click on the Tools menu and choose E-mail Accounts...
    3. Choose Add a new directory or address book and click Next
    4. Choose Internet Directory Service (LDAP) and click Next
    5. Type directory.oregonstate.edu in the Server Name: box
    6. Click the More Settings ... button
    7. Click OK when warned that you must restart Outlook
    8. Click on the Search tab
    9. Type o=orst.edu in the Search base: box and click OK
    10. Click Next
    11. Click Finish
    12. Restart Outlook

    To search for people, click on the Address Book icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the Show Names from the: drop-down list. Type the name of the person you would like to look up in the Type Name or Select from List: box.


    To make directory.oregonstate.edu your default address book:

    1. Click on the Address Book icon at the top of your Outlook window.
    2. In the Address Book window, click on the Tools menu and choose Options....
    3. Select directory.oregonstate.edu from the Show this address list first: drop-down list.
    4. Under When sending mail, check names using these address lists in the following order: click on directory.oregonstate.edu and move it to the top of the list by clicking the Up Arrow button.
    5. Click the OK button.

    Removing an account from Outlook 2003

    1.  Click on the Start button
    2. Go to Control Panel
    3. Click on Mail
    4. Click on Show Profiles
    5. Select the account you want to remove
    6. Click Remove

    Outlook Express 5/6

     

    Check your Google ONID e-mail
    Check your ONID Mail for Faculty and Staff
    Use the OSU Online Directory
    Make directory.oregonstate.edu your default address book


    Check your Google ONID e-mail

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    Change your ONID password.

    Please follow these directions to enable imap on your Google Apps for OSU Mail Account:https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018

    1. Open Outlook Express
    2. Open the Tools menu and choose Accounts...
    3. Click the Add button and select Mail...
    4. Enter your name (this is what other people will see when they receive your e-mail), then click Next.
    5. Enter your E-mail address in the form username(at)onid.orst.edu. Click Next.
    6. Select IMAP from the "Incoming mail server" drop-down list.
    7. The Incoming mail server name is imap.gmail.com
    8. The Outgoing mail (SMTP) server name is smtp.gmail.com
    9. Click Next.
    10. Enter your ONID email (OnidUsername@onid.oregonstate.edu) in the Account name field.
    11. Uncheck the "Log on using Secure Password Authentication (SPA)" box.
    12. Click Next.
    13. Click Finish.
    14. This will bring you back out to the accounts page again. Click on the Mail tab, select the newly created ONID account, and click the Properties button.
    15. Click the Servers tab.
    16. Under Outgoing Mail Server check the "My server requires authentication" box.
    17. Click the Advanced tab.
    18. Under Outgoing mail (SMTP), change the port to 587 (or 465), then check the "This server requires a secure connection (SSL)" box.
    19. Under Incoming mail (IMAP), change the port to 993, then check the "This server requires a secure connection (SSL)" box.
    20. Click OK and close the Internet Accounts window.

    Check your ONID Mail for Faculty and Staff 

    1. Open Outlook Express
    2. Open the Tools menu and choose Accounts...
    3. Click the Add button and select Mail...
    4. Enter your name (this is what other people will see when they receive your e-mail), then click Next.
    5. Enter your E-mail address in the form username(at)onid.orst.edu. Click Next.
    6. Select IMAP from the "Incoming mail server" drop-down list.
    7. The Incoming mail server name is imap.onid.oregonstate.edu. 
    8. The Outgoing mail (SMTP) server name is mail.oregonstate.edu. 
    9. Click Next.
    10. Enter your ONID username in the Account name field.
    11. Uncheck the "Log on using Secure Password Authentication (SPA)" box.
    12. Click Next.
    13. Click Finish.
    14. This will bring you back out to the accounts page again. Click on the Mail tab, select the newly created ONID account, and click the Properties button.
    15. Click the Servers tab.
    16. Under Outgoing Mail Server check the "My server requires authentication" box.
    17. Click the Advanced tab.
    18. Under Outgoing mail (SMTP), change the port to 587, then check the "This server requires a secure connection (SSL)" box.
    19. Under Incoming mail (IMAP), change the port to 993, then check the "This server requires a secure connection (SSL)" box.
    20. Click OK and close the Internet Accounts window.


    Outlook Express is now configured and should begin downloading your mail. To set up Outlook to use the OSU Online Directory, so you can search for users in the OSU address book, please read the instructions below:


    Configure Outlook Express to use the OSU Online Directory

    1. Open Outlook Express.
    2. Click on the Tools menu and choose Accounts....
    3. Click on the Directory Service tab.
    4. Click Add and choose Directory Service... from the menu.
    5. Type directory.oregonstate.edu in the Internet Directory (LDAP) server field and click Next.
    6. Select Yes to "Do you want to check addresses using this directory service?" and click Next.
    7. Click Finish.
    8. Click on the Directory Service tab, select directory.oregonstate.edu, and click the Properties button.
    9. Click on the Advanced tab.
    10. Type o=orst.edu in the Search base field.
    11. Click OK and Close the Internet Accounts window.
    12. Close Outlook Express and restart it to begin using the Online Directory

    While composing a new message, click on the To: button to open the Select Recipients window. Click on the Find... button to open the Find People window. Select directory.oregonstate.edu from the Look in drop-down list. Enter a name or email address, then click the Find Now button to search. Select the correct person and click the To: -> button to add them to your new message.


    To make directory.oregonstate.edu your default address book:

    1. Click Tools, then Accounts...
    2. Click on the Directory Service tab
    3. Click the Set Order button
    4. Select the directory.oregonstate.edu entry, and click the Move Up button until it is at the top
    5. Click the OK button, then close the accounts window

    Windows Live Mail

    Check your Google ONID Email
    Check your ONID Mail for Faculty and Staff


    Check your Google ONID Email

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    Change your ONID password.

    Please follow these directions to enable imap on your Google Apps for OSU Mail Account:https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018

    1. Open Windows Live Mail.
    2. Click on Add e-mail account on the left side.
    3. Enter your E-mail Address in the form username@onid.oregonstate.edu.
    4. If you want Live Mail to remember your password (and not prompt you for it), check the Remember password box (and then enter your password). Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
    5. Enter your name into the Display Name box. This is what other people will see when they receive your mail.
    6. Check the Manually configure server settings or additional server types box and click Next.
    7. Select IMAP from the Account Type drop-down list.
    8. The Incoming server name is imap.gmail.com
    9. Check the This server requires a secure connection (SSL) box.
    10. Confirm Clear text authentication is selected from the Log on using drop-down list.
    11. Confirm that your ONID username is your username@onid.oregonstate.edu and is in the Login ID box.
    12. The Outgoing mail server name is smtp.gmail.com
    13. The Outgoing mail server port is 587(or 465)
    14. Check the This server requires a secure connection (SSL) and My outgoing server requires authenticationcheck.
    15. Click Next.
    16. Click Finish.

     

    Check your ONID Mail for Faculty and Staff

    1. Open Windows Live Mail.
    2. Click on Add e-mail account on the left side.
    3. Enter your E-mail Address in the form username@onid.oregonstate.edu.
    4. If you want Live Mail to remember your password (and not prompt you for it), check the Remember password box (and then enter your password). Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
    5. Enter your name into the Display Name box. This is what other people will see when they receive your mail.
    6. Check the Manually configure server settings or additional server types box and click Next.
    7. Select IMAP from the Account Type drop-down list.
    8. The Incoming server name is imap.onid.oregonstate.edu
    9. Check the This server requires a secure connection (SSL) box.
    10. Confirm Clear text authentication is selected from the Log on using drop-down list.
    11. Confirm your ONID username is in the Login ID box.
    12. The Outgoing mail server name is mail.oregonstate.edu
    13. The Outgoing mail server port is 587.
    14. Check the This server requires a secure connection (SSL) and My outgoing server requires authentication check.
    15. Click Next.
    16. Click Finish.

    Windows Mail

    Check your Google ONID Email

    Check your ONID Mail for Faculty and Staff


    Check your Google ONID Email

    Warning: 

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    Change your ONID password.

    Please follow these directions to enable imap on your Google Apps for OSU Mail Account: https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018

    1. Open Windows Mail.
    2. Open the Tools menu and choose Accounts...
    3. Click the Add button and select E-mail Account
    4. Enter your name - this is what other people will see when they receive your e-mail.
    5. Click Next.
    6. Enter your E-mail address in the form username(at)onid.oregonstate.edu. Click Next.
    7. Select IMAP from the "Incoming mail server" drop-down list.
    8. The Incoming mail server name is imap.gmail.com
    9. The Outgoing mail (SMTP) server name is smtp.gmail.com
      Note: If you are off-campus and cannot send e-mail, then you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Mail Server.
    10. Check the "Outgoing Server Requires Authentication" box.
    11. Click Next.
    12. Enter your ONID email (OnidUsername@onid.oregonstate.edu) in the E-mail username field and your ONID password in the Password field.
    13. Uncheck the "Remember password" box.
    14. Click Next.
    15. Click Finish.
    16. You will get a pop-up window asking for you ONID credentials. Click Cancel which will take you to the Internet Accounts window.
    17. Select the ONID account under Mail, and click the Properties button.
    18. Click the Advanced tab.
    19. Under Outgoing Mail Server, check the "This server requires a secure connection (SSL)" box 
    20. Set the Outgoing Port Number to 587 (or 465)
    21. Under Incoming mail (IMAP), check the "This server requires a secure connection (SSL)" box. 
    22. Verify that the Incoming Port Number is now 993.
    23. Click OK and Close the Internet Accounts window.
    24. You will see a dialog box asking to refresh your folders. Click Yes and provide your ONID credentials when prompted.

    Windows Mail is now configured to check your mail!

    Check your ONID Mail for Faculty and Staff

    1. Open Windows Mail.
    2. Open the Tools menu and choose Accounts...
    3. Click the Add button and select E-mail Account
    4. Enter your name - this is what other people will see when they receive your e-mail.
    5. Click Next.
    6. Enter your E-mail address in the form username(at)onid.oregonstate.edu. Click Next.
    7. Select IMAP from the "Incoming mail server" drop-down list.
    8. The Incoming mail server name is imap.onid.oregonstate.edu
    9. The Outgoing mail (SMTP) server name is mail.oregonstate.edu
      Note: If you are off-campus and cannot send e-mail, then you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Mail Server.
    10. Check the "Outgoing Server Requires Authentication" box.
    11. Click Next.
    12. Enter your ONID username in the E-mail username field and your ONID password in the Password field.
    13. Uncheck the "Remember password" box.
    14. Click Next.
    15. Click Finish.
    16. You will get a pop-up window asking for you ONID credentials. Click Cancel which will take you to the Internet Accounts window.
    17. Select the ONID account under Mail, and click the Properties button.
    18. Click the Advanced tab.
    19. Under Outgoing Mail Server, check the "This server requires a secure connection (SSL)" box 
    20. Set the Outgoing Port Number to 587
    21. Under Incoming mail (IMAP), check the "This server requires a secure connection (SSL)" box. 
    22. Verify that the Incoming Port Number is now 993.
    23. Click OK and Close the Internet Accounts window.
    24. You will see a dialog box asking to refresh your folders. Click Yes and provide your ONID credentials when prompted.

    Windows Mail is now configured to check your mail!


    Configure Windows Mail to use the OSU Online Directory

    1. Open Windows Mail.
    2. Click on the Tools menu and choose Accounts....
    3. Click Add then choose Directory Service
    4. Click Next
    5. Type directory.oregonstate.edu in the Internet Directory (LDAP) server field and click Next.
    6. Select Yes to Do you want to check addresses using this directory service? and click Next.
    7. Select directory.oregonstate.edu, and click the Properties button.
    8. Click on the Advanced tab.
    9. Type o=orst.edu in the Search base field.
    10. Click OK and Close the Internet Accounts window.

    While composing a new message, click on the To: button to open the Select Recipients window. Click on the Find... button to open the Find People window. Select directory.oregonstate.edu from the Look in drop-down list. Enter a name or email address, then click the Find Now button to search. Select the correct person and click the To: -> button to add them to your new message.

    Thunderbird

     


    PLEASE NOTE:

    These instructions were made with the latest version of Thunderbird (Thunderbird 24.1.1), and may not be accurate for older versions. If you do not have the latest version, you can download it for free from Thunderbird's website

     

    Click on any of the sections below for setup instructions


    Configuring Thunderbird For ONID Gmail

    1. Open Thunderbird
    2. Select Options from the drop down menu on the top right, then Account Settings
    3. Select Account Actions in the bottom left of the window, then Add Mail Account
    4. Enter your name as you'd like it displayed to others
    5. Enter your ONID email address (e.g. beaverb@onid.oregonstate.edu) and ONID password
    6. Click Continue
    7. Thunderbird will automattically scan for ONID account settings, and will most likely print a "failed to find the settings for your email account" message. This is normal.
    8. For the Incoming settings:
      • Select IMAP from the dropdown menu to the left of "Incoming:"
      • Enter imap.gmail.com as the Server Hostname
      • Set the Port to 993
      • Select SSL/TLS from the SSL drop-down menu
      • Select Autodetect from the Authentication drop-down menu
    9. For the Outgoing settings:
      • Enter smtp.gmail.com as the Server Hostname (It will look like a drop-down menu, however you can still type in it)
      • Set the Port to 587 or 465
      • Select STARTTLS from the SSL drop-down menu
      • Select Normal Password from the Authentication drop-down menu
    10. Make sure the Username box his your full email (For example, beaverb@onid.oregonstate.edu
    11. Click the Done button in the lower-right

    Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.


    Configuring Thunderbird For ONID Webmail

    These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

    1. Open Thunderbird
    2. Select Options from the drop down menu on the top right, then Account Settings
    3. Select Account Actions in the bottom left of the window, then Add Mail Account
    4. Enter your name as you'd like it displayed to others
    5. Enter your ONID email address (e.g. beaverb@onid.oregonstate.edu) and ONID password
    6. Click Continue
    7. Thunderbird will automattically scan for ONID account settings, and will most likely print a "failed to find the settings for your email account" message. This is normal.
    8. For the Incoming settings:
      • Select IMAP from the dropdown menu to the left of "Incoming:"
      • Enter imap.onid.oregonstate.edu as the Server Hostname
      • Set the Port to 993
      • Select SSL/TLS from the SSL drop-down menu
      • Select Normal Password from the Authentication drop-down menu
    9. For the Outgoing settings:
      • Enter mail.oregonstate.edu as the Server Hostname (It will look like a drop-down menu, however you can still type in it)
      • Set the Port to 587
      • Select STARTTLS from the SSL drop-down menu
      • Select Normal Password from the Authentication drop-down menu
    10. Make sure the Username box has only your username (e.g. "beaverb") and not our full email (e.g. "beaverb@onid.oregonstate.edu")
    11. Click on the picture for a bigger version
       

    12. Click the Done button in the lower-right

    Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.


     

    Configure Thunderbird to use the OSU Online Directory

     

    1. Open Thunderbird
    2. Click on the Tools menu and choose Options
    3. Click on Composition from the top menu
    4. Click on the Addressing tab
    5. Click the check box next to Directory Server and click on the Edit Directories... button
    6. Click the Add button
    7. Type OSU Online Directory in the Name field
    8. Type directory.oregonstate.edu in the Hostname field
    9. Type o=orst.edu in the Base DN field
    10. Set the Port number to 389
    11. Click OK to close the Directory Server Properties window
    12. Click OK to close the LDAP Directory Servers window
    13. Select OSU Online Directory from the Directory Server drop-down list
    14. Click OK

    To search for an address, click on the Tools menu and choose Address Book (Or click the Address Boook button in the top menu).

    Select OSU Online Directory from the list of address books on the left. In the top right search box, enter a name or email address and press enter.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".


    Evolution

    Configuring Evolution for ONID Email at Google Apps for OSU

    If you have not changed your password since April of 2013, you will need to change your password for the Google Apps for OSU mail configuration to work.

    These instructions were tested with Evolution versions 2.32 and 3.02. 

    Using Google Apps for OSU mail? Follow these steps:

    1. Open Evolution.
    2. If this the first time running Evolution, it will walk you through connecting to your email account. Otherwise, open the Edit menu and choose Preferences. Under Mail Accounts, click the Add button.
    3. Click the Forward button to begin the setup process.
    4. Enter your Full name and E-mail address and click the Forward button.
    5. Select IMAP from the "Server Type" drop-down list.
    6. The Server Name is imap.gmail.com
    7. Enter your ONID username in the Username field.
    8. Select TLS encryption from the "Use secure connection" drop-down list.
    9. Click the Forward button.
    10. Uncheck the "Show only subscribed folders" box and click the Forward button.
    11. The SMTP Server is smtp.gmail.com.
      Note: 
      If you are off-campus and sending mail does not work, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. Check the "Server requires authentication" box.
    13. Select TLS encryption from the "Use secure connection" drop-down list.
    14. Select PLAIN from the "Type" drop-down list.
    15. Enter your ONID username in the Username field.
    16. Click the Forward button.
    17. Enter an Account Name and click the Forward button.
    18. During first time Evolution setup only: Select your time-zone and click the Forward button.
    19. Click the Apply button to complete the setup process.

    Evolution is now configured to check your mail!

     

    Configuring Evolution for ONID Email at the Legacy Webmail Server

    These instructions were tested with Evolution versions 2.32 and 3.02. 

    1. Open Evolution.
    2. If this the first time running Evolution, it will walk you through connecting to your email account. Otherwise, open the Edit menu and choose Preferences. Under Mail Accounts, click the Add button.
    3. Click the Forward button to begin the setup process.
    4. Enter your Full name and E-mail address and click the Forward button.
    5. Select IMAP from the "Server Type" drop-down list.
    6. The Server Name is imap.onid.oregonstate.edu 
    7. Enter your ONID username in the Username field.
    8. Select TLS encryption from the "Use secure connection" drop-down list.
    9. Click the Forward button.
    10. Uncheck the "Show only subscribed folders" box and click the Forward button.
    11. The SMTP Server is mail.oregonstate.edu.
      Note:
      If you are off-campus and sending mail does not work, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. Check the "Server requires authentication" box.
    13. Select TLS encryption from the "Use secure connection" drop-down list.
    14. Select PLAIN from the "Type" drop-down list.
    15. Enter your ONID username in the Username field.
    16. Click the Forward button.
    17. Enter an Account Name and click the Forward button.
    18. During first time Evolution setup only: Select your time-zone and click the Forward button.
    19. Click the Apply button to complete the setup process.

    Evolution is now configured to check your mail!

    _________________________________________________________________________________

    Configure Evolution to use the OSU Online Directory

    These instructions were tested with Evolution versions 2.32 and 3.02.

    1. Open Evolution.
    2. Click on the File menu, choose New, and choose Address Book.
    3. In the New Address Book window, choose On LDAP Servers from the Type drop-down list. The window will expand to show additional options.
    4. Configure the General tab as follows:evolution-general
      1. The Name is OSU Online Directory
      2. Check the box next to Mark as default folder
      3. The Server is directory.oregonstate.edu
      4. The Port is 389
      5. Select No encryption from the Use secure connection drop-down list
    5. Configure the Details tab as follows:evolution-details
      1. The Search base is o=orst.edu
      2. Select Sub from the Search scope drop-down list
    6. Click the OK button to save these settings.

     

    When composing a message, you can search the OSU Online Directory to find email addresses

    1. Click on the To button.
    2. Select OSU Online Directory from the Address Book drop-down list.
    3. Select Any Category from the Category drop-down list.
    4. Type in a name to search for (generally just last name) and press Enter.
    5. Select the name you want from the list of results and click the Add button to add it.
    6. Click the Close button to return to the message composition window.evolution-search

    PINE

    Using Pine on shell.onid.oregonstate.edu:


    Introduction

    Pine was developed by the University of Washington specifically to provide user access to electronic mail without complication. Pine was originally based on ELM but has evolved into a completely different program. Although we describe many of Pine's functions below, Pine is quite easy and natural to use, and is used daily by thousands of users at the University of Washington and elsewhere around the world. You may find that exploring it on your own and reading Pine's built-in help messages is the most enjoyable way to learn its features (and the most comprehensive).

    For more help on getting connected to shell.onid.oregonstate.edu, please refer here.

    Conventions Used In This Document

    Commands you are instructed to type are shown in bold:

    cd mail

    Keys to press are shown surrounded by angle brackets: <RETURN> or <ALT>

    Within Pine, menu function letters preceded by a caret (^) signify a control character. For example, "^G" means <CONTROL><G>, which means press and hold the <CONTROL> key, then press the <G> key and then release both keys.


    Connecting To The Shell Server

    For more help on getting connected to shell.onid.oregonstate.edu, please refer to: /och_helpdocs/onid/using-onid/shell

    Using an SSH? program, open a connection to shell.onid.oregonstate.edu. When prompted, enter your ONID username and password to login.


    Using Pine

    After typing in your correct login and password you will be at the UNIX prompt. To run the Pine program type:

    pine

    Then press the <RETURN> key and you will enter into the main menu of the Pine mail program:

    pine1

    Within Pine, each menu function is preceded by its one-letter command, usually shown highlighted in reverse video at the bottom of the screen. For example, entering a <?> will display help information, or entering a <Q> command will cause Pine to exit.

    You can press <M> within most screens in Pine in order to return to this Main screen


    How To Address Electronic Mail

    When people begin using e-mail they often find the addressing system confusing. E-mail addresses are very similar to postal mail addresses. Both postal and e-mail addresses utilize a hierarchical addressing system; the information goes from very specific to very general. Here are some examples of e-mail addresses:

    george@cac.washington.edu
    coyotew@onid.orst.edu
    molly@microsoft.com

    A breakdown of an e-mail address is as follows:

    george (user name or ID)
    @ (this user is located at)
    cac (a particular department)
    washington (Washington campus network)
    edu (education domain on the Internet)

    Each element of information is separated by a period. The first element is the most specific. The @ symbol separates the user portion from the machine which holds this account. It is important to note that each part of the address is equally important. If any piece of the address is missing, your message cannot be delivered.


    Composing And Sending Mail

    To originate a message, choose COMPOSE <C> from the Pine main menu. The following screen will appear:


    pine2

    First you must enter the email addresses of the recipients of the message. Email addresses must be typed exactly without mistakes or the message will not reach its recipient(s). Undeliverable mail will usually be returned to you, or "bounced" but that is not guaranteed.

    The To: line is where you specify the primary recipients of the message (you can specify more than one recipient if you separate the addresses with commas). On the Cc: or "carbon copy" line you can specify additional recipients (if any) who will receive a copy of the message.

    The Attchmnt: or attachment line allows you to specify files that can be "attached" to your message, such as a word processing document or spreadsheet.


    Entering and Editing Messages

    After entering the subject of the message, you may begin to type the body of the message. While typing, Pine will "word wrap" the text; that is, you need not press <RETURN> or <ENTER> at the end of each line. If you make a typographical error, you can (if necessary) position the cursor using the arrow keys and use the <BACKSPACE> or <DELETE> key. You can also use the Cut Line command <CONTROL><K> to delete the entire line on which the cursor is positioned. A complete description of the editing capabilities is displayed by the Get Help command <CONTROL><G>.

    Other commands you may find useful when entering a message include a spell checker, To Spell <CONTROL><T>, and a paragraph justifier, Justify <CONTROL><J>. If you wish to read the text of the message in from a file, or perhaps you transferred some data that you'd like to read in and include in the message, use the Read File command <CONTROL><R>.

    If you decide you don't want to send your message any time during the editing process, you can either Cancel the message <CONTROL><C>, or Postpone it for later use <CONTROL><O>. If a message is postponed, Pine will ask you if you want to continue your postponed message the next time you compose a message.

    When you have completed entering and editing your message, use the Send command <CONTROL><X>. Pine will ask you to confirm that you wish to send the message. If you answer yes, Pine sends the message and displays the main menu. If you answer no, Pine returns you to the editor.

    The fact that Pine sends your message without presenting you with an error message does not mean your message was delivered or was addressed correctly. When Pine sends a message, it hands the message over to a mail delivery program that performs the actual transmission of the message. If the mail delivery program cannot deliver the message, it usually returns a copy of the message to you (often called a "bounced message") with a brief explanation as to the cause. Under certain circumstances, it can take several days for a message to be bounced, although in most cases it is returned within a few minutes if there is a problem. If you cannot understand why a particular message has bounced, contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu and they will try to determine the cause. By far the most common cause is a faulty address.


    Viewing Mail

    To view email messages you've received, choose the FOLDER INDEX command <I> from the main menu. A screen similar to the following will appear:




    The first line of the screen displays the name of the mail folder you are reading, how many messages are present in the folder, and the number of the current message.

    A mail folder is the computer equivalent of a file folder where you store messages. You can sort and separate your mail into different folders by topic or however you choose to organize messages. The folder that Pine reads when it is started is the Inbox folder and is where incoming messages are located.

    The current message is the message you are selecting to view, reply to, forward, save, or delete, and is highlighted in reverse video in the index. You can change the current message selection by choosing the Next Msg or the next message command <N> and the Prev Msg or previous message command <P>. You can also use the up-arrow and down-arrow keys to move the selection.

    For each message listed in the index, the following information appears:


    pine4

    Select the message you wish to read as above, then press the <RETURN> or <ENTER> key or choose the View Mail command <V>. The message is then displayed as shown below:


    pine5

    At this point you can choose to reply to <R>, delete <D> or save <S> this message (see below).


    Sending a Reply

    If you choose the Reply <R> command, Pine asks whether you wish to include the text of the original message in the reply. Pine tries its best to enter the proper return address in the To: field, but you should verify that the address lines are correct before sending the message.


    Deleting a Message

    To delete a message, choose the Delete command <D>. If you subsequently change your mind, the message can be "undeleted" any time before you quit from Pine using the Undelete command <U>. The message is not actually deleted from the inbox until you quit from Pine and instruct Pine to "expunge" messages from the inbox when asked. If you delete a message and there are additional messages in the current mail folder, Pine automatically views the next message.


    Saving Messages

    If you choose to retain a message after viewing it, you should not leave it in your inbox. It is a good idea to save the message in a folder where the name signifies the topic or sender. This makes it convenient to find the message again or download related messages to a personal computer for indefinite storage. After choosing the Save command <S>, Pine will ask for the name of the folder into which to save the message:

    SAVE Msg #1 to folder in <Mail> [saved-messages] :
    ^G Help        ^T To Fldrs
    ^C Cancel      Ret Accept

    You can choose the default folder, saved-messages, by pressing the <RETURN> or <ENTER> keys or specify any folder name you wish (alphanumeric characters only, no spaces or tabs). If the named folder doesn't exist, Pine will ask you to confirm that you wish to create it. If you choose To Folders <^T>, Pine presents you with a menu of your folder names from which you can select by moving the cursor.


    Folders

    As was explained above, you can create mail folders and store messages in them. The FOLDER LIST command <L> from the main menu allows you to switch the current folder you are viewing to any of the mail folders that you have created.

    You will first see the COLLECTION LIST. Press <RETURN> or <ENTER> to select Mail.


    pine6

    Next, you will see the FOLDER LIST.


    pine7

    To view mail in a listed folder, highlight it so that it shows in reverse video by selecting the folder name with the arrow keys, then press <RETURN> or <ENTER> or choose the [View Fldr] command <>>. Pine opens that folder and places you in the mail index.


    Address Book

    Pine allows you to maintain an address book of recipients to whom you frequently send e-mail. To use it, choose the ADDRESS BOOK command <A> from the main menu. You will then see the ADDRESS BOOK LIST. Choose the personal address book, .addressbook, by pressing <RETURN> or <ENTER>.


    pine8

    The Personal AddressBook will look something like this:
    pine9

    For each recipient listed in the address book there are three pieces of information stored:

    1. A short, memorable nickname by which you refer to the recipient. This could be the recipient's first name, initials, login name, etc.
    2. The recipient's full name in English.
    3. The recipient's complete email address.

    Use the Add command <@> to add additional entries to the address book.


    Printing Messages

    There are two alternative ways to obtain a hard copy printout of a message if you have your own printer. One method is to Export <E> the message to a file, transfer the file to your own computer, and then use the local printer and printing method you normally use on your system. (For help transferring files, please contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu.)

    The other method is to print to the printer connected to your computer, choose "attached-to-ansi" under "Printer attached to IBM PC or compatible, Macintosh."

    To print a message while viewing it, simply press the Print command <%>.


    Logging Off The Shell Server

    When you have finished using Pine, always Quit from Pine <Q> and issue the "logout" command to log you off the server and close the connection.


    And Now a Few Words about E-mail Etiquette

    • Be brief. In most cases, try to fit your message into one screen of text.
    • Use blank space between paragraphs or other logical units of text to break it up for easier reading.
    • Use mixed upper and lower case and standard capitalization. Mixed-case text is much easier to read than all lower or all upper case. Even worse, USING UPPER CASE WHEN YOU WRITE IS LIKE SCREAMING WHEN YOU SPEAK!

    Most computer terminals do not display underlined or italicized characters, which are commonly used to provide emphasis in handwriting. So, if you want to emphasize something, use all-capital letters for what you REALLY want to emphasize. Other ways to emphasize a word is to put asterisks, or other special characters at the beginning and end of the word or phrase, like *this*, or like _this_ or >even< like that!

    Never forget the person to whom you are sending the mail is another human being, with feelings and beliefs that may be very different from yours! This can be easy to forget when you are sitting at a computer terminal, writing a mail message to a person you might never have met in real life.

    In face to face conversation, there are many subtle cues provided by body language and intonation that let us know how what we are saying is affecting the other person. These cues are completely absent when using e-mail, so strive to be concise, clear and polite in your own writing and flexible in your interpretation of other people's mail.

    Finally, before sending off your e-mail message:

    • Look over what you have written.
    • Make sure you've said everything you needed to say.
    • Make sure you haven't said things you didn't need to say.
    • Make sure you've used correct spelling and grammar: splling eerers end bad grammers madeit harder fer uther peeple to reed what you wrought :)

    __________________________________________________________________________________________

    Using OSU Online Directory

    Pine on shell.onid.oregonstate.edu is already configured to use the OSU Online Directory. Follow these steps to use the OSU Online Directory:

    1. Run pine.
    2. Compose a message by pressing C.
    3. Move your cursor to one of the email address fields (To:, Cc:, etc).
    4. Press ^T (To AddrBk).
    5. Highlight OSU Online Directory and press enter.
    6. Type in a string to search for, such as a last name or first name, and press enter. If your search is too generic (for example, you searched for "smith"), Pine will show you the first 200 matches and warn you that the size limit was exceeded.
    7. Highlight the entry you want to use and press enter.
    8. The entry will be placed in the email address field (To:, Cc:, etc).

    Modifying your email filters using sieveshell

     

    If you need to modify your Sieve email filters by hand rather than using the tools on the ONID web site, see the instructions below.

    ONID email filtering rules use the Sieve language, which was designed specifically for email filtering. The Sieve language is formally defined in RFC 3028. There are many example Sieve filters that you can use as a starting point to learning the Sieve language. You can also look at the rules created by the tools on the ONID web site.

    To begin, you'll need to SSH? to shell.onid.oregonstate.edu. Then execute sieveshell, specify the ONID mail server, and authenticate with your ONID password:

    username@shell:~$ sieveshell imap.onid.oregonstate.edu
    connecting to imap.onid.oregonstate.edu
    Please enter your password: 
    >
    

    At the "> " prompt, you can type "help" to see a list of available commands:

    > help
    Usage:
      sieveshell [-u username] [-a authname] [-r realm] <server>
    
    help             - this screen
    list             - list scripts on server
    put <filename> [<target name>]
                     - upload script to server
    get <name> [<filename>]
                     - get script. if no filename display to stdout
    delete <name>    - delete script.
    activate <name>  - set a script as the active script
    deactivate       - deactivate all scripts
    quit             - quit
    

    Use the "list" command to view the Sieve scripts you have stored on the server, as well as which script is active.

    > list
    onid-web  <- active script
    

    To save a script out into a file so that you can edit it, use the "get" command.

    > get onid-web sieve.txt
    

    After you have edited sieve.txt, use the "put" command to upload it.

    > put sieve.txt onid-web
    

    Note: If your Sieve script had errors in it, sieveshell will tell you the errors and not allow you upload the script.

    The final step is marking your script as active, using the "activate" command.

    > activate onid-web
    

    Use the "quit" command to exit sieveshell when you are finished making changes.

    ONID/Exchange Class E-mail Groups

    What are ONID Class Email Groups?

    With only one exception (see below), every course at OSU now has its own Exchange? e-mail address. These class addresses are actually e-mail ‘groups’ and contain the ONID e-mail address of every student in the course.  An instructor can quickly and easily contact everyone currently enrolled in the class by sending an e-mail to the course address.  Through a web based interface instructors can add new members to the group as well as senders of the course e-mail.

    On the first day of each term the e-mail groups are automatically created from course lists in Banner. Instructors are automatically given permission to send and receive group e-mail. By default they are only allowed to do so from their ONID address. Instructors must add their non-ONID preferred campus email address as a sender and member manually (more on this later).  

    Note: The only exceptions to this new service are courses in the College of Business.  COB has pre-existing services that already allow instructors to mail class groups.  To avoid confusion and redundancy, Network Engineering has decided to exclude COB courses in this new service.

    How to e-mail a course

    The group address is the course number and section separated by underscores.  For example, course BIO 101 section 2 would have an address of BIO_101_002@oregonstate.edu.   

    To view what courses you can send e-mail to:

    1. Visit the following web address:  http://oregonstate.edu/net/services/classgroups. 
    2.  Click on the link labeled, Manage my ONID Class Groups.
    3.  Login with your ONID account.
    4.  All classes you are teaching should be listed here.

    To e-mail a course group send a regular e-mail to the course address.  Remember that by default instructors are only able to send e-mail to the group through their ONID accounts.

    How to add an e-mail sender

    A sender is able to send e-mail to the course group.  This does not mean that they will be able to receive e-mail – members (receivers) are added separately.  Instructor(s) listed in Banner are given automatic rights to send to the course group with their ONID account.  New senders are added by their e-mail address or last name through the web interface.

    Note:  In order for instructors to send e-mail to the group from their non-ONID preferred campus email address the address must be added as a sender to the group.  Please allow 20-30 minutes for this change to take place before sending to the group. This process must be repeated at the beginning of each term as all class groups are reset to accept only ONID addresses. 

     

    To add a sender to the course group:

    1. Click on the link labeled, Manage my ONID Class Groups.
    2. Login with your ONID account.
    3. Click on the class you wish to add a sender to.
    4. In the box labeled Add a Sender type in the e-mail address or last name of the person that will be sending messages to the group. 
    5. Click on the Add button.
    6. Select the sender to add from the list.

    How to add a member (e.g. a student)

    A member will receive all e-mail sent to the course group.  All students registered for a course have their ONID addresses automatically listed as members of the group.  Conversely, any student(s) that withdraw from a class are removed from the e-mail group.  Instructors also have their ONID accounts automatically added at the beginning of the term. 

      

     Teaching Assistants, additional faculty members, observers, and anyone else who wishes to receive course e-mail need to be manually added as members through the web interface.  If instructors wish to receive group e-mail in their Exchange account they must add it here. 

     

    To add a member to the course group:

     

    1. Click on the link labeled, Manage my ONID Class Groups.
    2. Login with your ONID account.
    3. Click on the class you wish to add a member to.
    4. In the box labeled Add a Member type in the e-mail address or last name of the person to receive messages.
    5. Click on the Add button.
    6. Select the sender to add from the list.

    Other Services

    These course e-mail groups can also be used as a discussion board. By clicking a single button every member in the group becomes a sender; thus creating a discussion group atmosphere where each person can receive and send e-mail to everyone else in the class.

    To create a discussion list environment for the group click the appropriate button in the web interface. To disable the discussion list option click the button again.

    Individual e-mail groups can also be given special rights to certain departmental computer services (printing, network shares, etc). Instructors should speak with their Departmental Computer Administrator (DCA?) for more information.

    Exchange - Outlook (@oregonstate.edu)

    What is Exchange??

    Exchange is a mailbox hosting service that Information Services provides for departments all around campus. Exchange service incluces individual email accounts as well as spam filtering, virus protection, remote access, online public folders, regular patches and upgrades, nightly backups, and a support team.

    When you get an Exchange account, it generally comes in the format: Firstname.Lastname@oregonstate.edu. 

    Who Has Access?

    Exchange accounts are provided for individual departments who pay for the service. Generally you receive an Exchange account as a full time employee or student worker for one of those departments, but it can be assigned to you by a department for other reasons. A full list of departments that use Exchange can be found here. If you are interested in obtaining an exchange account, please talk with your department head, or your department DCA.

    Exchange Setup Information

    For help setting up an Exchange account, select the mail client you use from the below list.

    Mobile Devices Windows Mac

    Configuring Email Clients (Non-ONID)

    How do I configure my E-mail Client?

    There are two options for configuring your e-mail client. You can either look through our supported list of programs or you can use our server connection settings and configure the client appropriately.

    If you use one of the clients below, click on it for setup instructions

    Mobile Devices Windows Mac

    Generic e-mail client settings

    These are the generic settings you will need if your email client is not listed above:

    Exchange based connection

    This connection is used if you are connecting on-campus with a wired connection or off-campus with a VPN connection.

    Server name: mapi.oregonstate.edu
    Mailbox name: (the user's full name)

    IMAP based connection

    • Incoming Mail Server:
          exmail.oregonstate.edu  (Clients on OSX and Android devices may require connecting to legacy.oregonstate.edu)
          Username: domain\username   -or-   e-mail.address@oregonstate.edu
          require a secure connection
          port: imap - 993
    • Outgoing Mail Server:
          mail.oregonstate.edu
          requires authentication: ONID
          require a secure connection
          port: 587

    More information about Exchange can be located on Network Engineering's webpage.

    Apple Computers

    Configure Exchange on Outlook 2011 for Mac

    There are two options available when setting up Microsoft Outlook 2011 to check your email:


    Set Up an Exchange Connection in Outlook 2011 for Mac

    An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

    1. Open Outlook 2011.
    2. Once open, click the "Outlook" menu, then click "Preferences"
    3. Under the "Personal Settings" area, click on "Accounts"
    4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange" option
    5. Fill in your full email address at the top, then select "User Name and Password" in the Method dropdown menu
    6. Fill in your domain (Either CN or FS_Mail), then type a backslash ("\"), then type your username in the "User Name" section (See image example below)
    7. Fill in your password in the password box
    8. Click "Add Account" and it will start downloading your mail, contacts and calendars
      • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

    Excahnge 2011

    If you would like to configure a directory service (so you can access an OSU Global Address List), please take the following steps:

    1. Click the "Outlook" menu, then click "Preferences"
    2. Under the "Personal Settings" area, click on "Accounts"
    3. Select your OSU Exchange account from the list on the left and click the "Advanced" button in the lower-right
    4. Under the "Directory Service" section, clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
    5. Click "OK" and you should be able to access contacts in the GAL.

    Set up an IMAP connection to the Exchange server

    If you are off campus and cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure outlook:

    1. Open Outlook 2011.
    2. Once open, click the "Outlook" menu, then click "Preferences"
    3. Under the "Personal Settings" area, click on "Accounts"
    4. Click the "+" symbol in the lower left-hand corner, and select the "E-Mail" option
    5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
    6. Type your Email Password in the "Password" box
    7. In the "User Name" section, type your domain (CN or FS_Mail), followed by a backslash ("\"), followed by your username (see image example below)
    8. Select "IMAP" from the Type dropdown menu
    9. Type "exmail.oregonstate.edu" in the Incoming Server section
    10. Check the Use SSL to Connect checkbox under the Incoming Server section.
    11. Type "mail.oregonstate.edu" in the Outgoing Server section
      • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
    13. Click the "Add Account" button and close the Accounts window
    14. Outlook will then start downloading your mail

    Configure Exchange on Mac Mail

    PLEASE NOTE:

    The instructions below assume the user has Mac Mail 5 or higher. If you have a version that is earlier than 5, the following instructions may not work for you. You can check the version you have by opening Mac Mail, clicking the "Mail" menu, then clicking "About Mail".

    There are two options available when setting up Mac mail to check your email:


    Set Up an Exchange Connection in Mac Mail 5

    An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

    1. Open Mac Mail 5.
    2. Once open, click the "Mail" menu, then click "Preferences"
    3. Click on the "Accounts" tab at the top
    4. Click the "+" symbol in the lower left-hand corner to add a new account
    5. Fill in your full name, email address, and password, then click "Continue"
    6. Mac Mail should find your exchange account, and do the rest of the setup for you, and will start downloading your mail, contacts and calendars
      • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

     

    By default, Mac mail will connect to directory.oregonstate.edu for your email address book. If you would like to change this to something else, you can follow the steps below:

    1. Click the "Mail" menu, then click "Preferences"
    2. Click the "Composing" tab
    3. Under the "Addressing" section, click the "Configure LDAP" button
    4. Highlight the current OSU Online Directory entry, and click the "Edit" button
    5. Clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
    6. Click "Save", and then "Done" and you should be able to access contacts in the GAL.

    Set up an IMAP connection to the Exchange server

    If you cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure Mac Mail:

    1. Open Mac Mail 5.
    2. Once open, click the "Mail" menu, then click "Preferences"
    3. Click on the "Accounts" tab at the top
    4. Click the "+" symbol in the lower left-hand corner, and select the "E-Mail" option
    5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
    6. Type your Email Password in the "Password" box
    7. In the "User Name" section, type your domain (CN or FS_Mail), followed by a backslash ("\"), followed by your username (see image example below)
    8. Select "IMAP" from the Type dropdown menu
       
    9. Type "exmail.oregonstate.edu" in the Incoming Server section
    10. Check the Use SSL to Connect checkbox under the Incoming Server section.
    11. Type "mail.oregonstate.edu" in the Outgoing Server section 
      • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
    13. Click the "Add Account" button and close the Accounts window
    14. Outlook will then start downloading your mail

    Windows Computers

    Configure Exchange on Outlook 2010

    There are three options available when setting up Microsoft Outlook 2010 to check your email:


    Set Up an Exchange Connection Automatically

    An Exchange connection is the preferred method, as it provides the most features and easiest access to your e-mail. These instructions walk you through the automatic Outlook setup, which is the easiest way to set up your email.

    Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

    If you are opening outlook for the first time, an account setup wizard will walk you through the process.

    1. Open Outlook 2010.
    2. On the "Microsoft Outlook 2010 Startup" page, click next.
      • Note: If this page doesn't appear, you can get to it by clicking on "File", then clicking the "Add Account" button
    3. On the screen stating "Would you like to configure an e-mail account," ensure "yes" is selected.
    4. If you are logged in to the computer with your CN account, your name and e-mail address will be automatically filled in to the proper fields. If it is not filled in automatically, just type your Name, email address, and password in to the required fields. Click "Next" when you are ready.Auto Account Setup Menu
    5. The next screen will ensure connections are established.
          If this finishes correctly, press "finish." Account setup completed
    6. Outlook will now retrieve your e-mail, calendar appointments and tasks.

    Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.


    Set Up an Exchange Connection Manually

    Use this method if the automatic steps above don't work for you.

    Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

    1.  
      1. Open Outlook 2010.
      2. Click File then click Account Settings and Account Settings again.
      3. Click the New button on this page.
      4. Click the Manually Configure Server Settings option, then click Next
      5. Select the Microsoft Exchange or Compatible Service option, then click Next
      6. On the next page, type exmail.oregonstate.edu in the Server box
      7. Type your CN or FS_Mail username in the User name box, and click Check Name
      8. If a box opensasking for your username and password, put your domain (either CN or FS_Mail), followed by a backslash ("\"), followed by your CN or FS_MAIL username in the User Name box. Enter your email password in the Passwordbox.

        Image of manual outlook settings

     

    1.  
      1. Select your name on the list of entries that come up (Should be the top result, do not select ONID).

     

    1.  
      1. Click OK. The User Name box should then be filled in with your last and first name
      2. Click the More Settings button
      3. Click the Connection tab
      4. Under the Outlook Anywhere section, check the box next to Connect to Microsoft Exchange using HTTP
      5. Click on the Exchange Proxy Settings button
      6. A separate settings box should open, fill in the following information:
        • Under the Use this URL to connect to my proxy server section, type exmail.oregonstate.edu
        • Check the box next to Connect using SSL only
        • Check the box next to Only connect to proxy servers that have this principal name and enter msstd:exmail.oregonstate.edu in the box
        • Check the box next to On slow networks, connect using HTTP first
        • Under the Proxy authentication settings section, change the dropdown menu to NTLM Authentication
        • Click the OK button

    1. Click the Apply button, then click OK
    2. Click the Next button
    3. Click the Finish button
    4. A password popup box may open. Enter your email password and check the Remember my password box if you don't want it to ask you each time you open Outlook.

    Outlook should then be set up, and you will be able to access your email on or off campus.

    Note: This setup method also enables "Outlook Anywhere" by default, which allows you to access your email from off campus without using VPN. However, if you use outlook .pst files on another machine (such as a work machine), VPN is required to access those files.


    Set up an IMAP connection to the OSU Email Server

    This method is not recommended because it offers reduced functionality and security compared to an Exchange setup (see directions above). You should only setup with this method if you have trouble setting up your email to connect with Exchange. To setup an IMAP connection:

    1. Open Outlook 2010.
    2. Click File, then Account Settings, then Account Settings again.
    3. Click New to add a new account
    4. Check the box at the bottom that says Manually configure server settings or additional server types and click Next
    5. Select Internet E-mail and click Next
    6. Under the User Informationsection:
      • Enter your full name in the Your name: box
      • Enter your full @oregonstate.edu e-mail address in the E-mail Address: box
    7. Under the Server Informationsection:
      • Select IMAP from the Account Type dropdown menu
      • Incoming mail server (IMAP): exmail.oregonstate.edu
      • Outgoing mail server (SMTP): mail.oregonstate.edu
    8. Under the Logon Informationsection:
      • Enter your full @oregonstate.edu e-mail address in the User name: box
      • Enter your email password in the Password: box
    9. Click the More Settings... button
    10. Click the Outgoing Server tab
    11. Check the "My outgoing server (SMTP) requires authentication" box
    12. Click the Advanced tab
    13. Ensure the INCOMING Server (IMAP) is 993.
    14. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
    15. Ensure the OUTGOING server (SMTP) is 587.
    16. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
    17. Click "Ok".
    18. Click on "Next" and then "Finish".
    19. You should now have access to your email. Don't forget to click on "Send/Receive" to update your inbox and send email.

    Configure Exchange on Outlook 2007

    There are two options available when setting up Microsoft Outlook 2007 to check your email:


    Set up an Exchange connection to the OSU Email Server

    This preferred connection method provides the most features and easiest access to Exchange. Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

    If you are opening outlook for the first time, an account setup wizard will walk you through the process.

    1. Open Outlook 2007.
    2. Click Tools then Account Settings
    3. Click New...
    4. If you are on-campus, your name and e-mail address will be automatically filled in the proper fields. If not, enter your full name, @oregonstate.edu email address, and password twice (as seen in the image below), then click Next.
    5. Auto Account Setup Menu

    6. A password box may open here. If it does, in the User name: box, enter your domain (either cn or fs_mail), followed by a backslash ( \ ), followed by your username. Enter your password in the Password box.
    7. Outlook 2007 Password Box

    8. The next screen will ensure connections are established. If this finishes correctly, press "finish.
    9. Close all open settings boxes

    Outlook will then begin downloading your mail!

    Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

    Note: This setup method also enables "Outlook Anywhere" by default, which allows you to access your email from off campus without using VPN. However, if you use outlook .pst files on another machine (such as a work machine), VPN is required to access those files.


    Set up an IMAP connection to the OSU Email Server

    This method is not recommended because it offers reduced functionality and security compared to an Exchange setup (see directions above). You should only setup with this method if you have trouble setting up your email to connect with Exchange. To setup an IMAP connection:

    1. Open Outlook 2007.
    2. Click Tools.
    3. Click Account Settings.
    4. Click New to add a new account
    5. Check the box at the bottom that says Manually configure server settings or additional server types and click Next
    6. Select Internet E-mail and click Next
    7. Under the User Information section:
      • Enter your full name in the Your name: box
      • Enter your full @oregonstate.edu e-mail address in the E-mail Address: box
    8. Under the Server Information section:
      • Select IMAP from the Accoutn Type dropdown menu
      • Incoming mail server (IMAP): exmail.oregonstate.edu
      • Outgoing mail server (SMTP): mail.oregonstate.edu
    9. Under the Logon Information section:
      • Enter your full @oregonstate.edu e-mail address in the User name: box
      • Enter your email password in the Password: box
    10. Click the More Settings... button
    11. Click the Outgoing Server tab
    12. Check the "My outgoing server (SMTP) requires authentication" box
    13. Click the Advanced tab
    14. Ensure the INCOMING Server (IMAP) is 993.
    15. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
    16. Ensure the OUTGOING server (SMTP) is 587.
    17. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
    18. Click "Ok".
    19. Click on "Next" and then "Finish".
    20. You should now have access to your email. Don't forget to click on "Send/Receive" to update your inbox and send email.

    Configure Exchange on Outlook 2003

    PLEASE NOTE:

    The instructions below assume the user has the latest service pack installed for Office 2003 (Service Pack 3). If you do not have the latest service pack (or are not sure), you can download service pack 3 for free from Microsoft's webste, or you can install it through Windows Updates.

    There are two options available when setting up Microsoft Outlook 2003 to check your email:


    Set up an Exchange connection to the OSU Email Server

    An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer). Instructions for this method includes setting up Outlook Anywhere, which enables you to connect to email from on or off campus without setting up VPN?. To set this up in Outlook 2003, follow these instructions:

    1. Open Outlook 2003.
    2. If the "welcome to outlook 2003 setup wizard", appears, click next. If not, you can click Tools, then E-mail Accounts..., then select Add a new e-amil account... and click next.
    3. Select Microsoft exchange server and click next.
    4. On this page, there a multiple steps to complete.
    5. On the "Exchange Server Settings" page, Uncheck Use cached exchange mode.
    6. Enter mapi.oregonstate.edu under the Microsoft exchange server.
    7. Enter your username and click check name.
    8. A password box may open here. If it does, in the User name: box, enter your domain (either cn or fs_mail), followed by a backslash ( \ ), followed by your username. Enter your password in the Password box.
    9. Outlook03_ExchngeServerSettings

    10. Select your name on the list of entries that come up (Should be the top result, do not select ONID).
    11. Outlook03_CheckName

    12. Click ok. The User Name box should be filled in with your last and first name.
    13. Click the More Settings button.
    14. Click the Connection tab.
    15. Under the Exchange over the Internet section, check the box next to Connect to my Exchange mailbox using HTTP
    16. Click on the Exchange Proxy Settings button
    17. A separate settings box will open for proxy settings. Please set up the following options:
      • Under the Use this URL to connect to my proxy server section, type exmail.oregonstate.edu
      • Check the box next to Connect using SSL only
      • Check the box next to Mutually authenticate the session when connecting with SSL and enter msstd:exmail.oregonstate.edu in the box
      • Check the box next to On slow networks, connect using HTTP first
      • Under the Proxy authentication settings section, change the dropdown menu to NTLM Authentication
      • Click the OK button
    18. Outlook 2003 Proxy Settings Outlook Anywhere

    19. Click the Apply button, then click OK
    20. Click the Next button
    21. Click the Finish button
    22. A password popup box may open. Enter your email password and check the Remember my password box if you don't want it to ask you each time you open Outlook.

    Outlook should then be set up, and you will be able to access your email on or off campus.


    Set up an IMAP connection to the OSU Email Server

    These instructions are intended for people that already have an account setup to use IMAP. This method is not recommended because it offers reduced functionality and security compared to an Exchange setup (see directions above). You should only setup with this method if you have trouble setting up your email to connect with Exchange. To setup an IMAP connection:

    1. Open Outlook 2003.
    2. Click Tools.
    3. Click E-mail Accounts...
    4. Select Add a new e-mail account and click Next
    5. Select IMAP from the list of options and click Next.
    6. Under the User Information section:
      • Enter your full name in the Your name: box
      • Enter your full @oregonstate.edu e-mail address in the E-mail Address: box
    7. Under the Server Information section:
      • Incoming mail server (IMAP): exmail.oregonstate.edu
      • Outgoing mail server (SMTP): mail.oregonstate.edu
    8. Under the Logon Information section:
      • Enter your full @oregonstate.edu e-mail address in the User name: box
      • Enter your email password in the Password: box
    9. Click on the More Settings... button
    10. Click on the Outgoing Server tab.
    11. Check My outgoing server (SMTP) requires authentication.
    12. Click Log on using.
    13. Enter your full @oregonstate.edu in the User Name: box, and your e-mail password in the Password: box.
    14. Click on the Advanced tab.
    15. Ensure the INCOMING Server (IMAP) is 993.
    16. Check the box next to This server requires a secure connection (SSL).
    17. Ensure the OUTGOING server (SMTP) is 587.
    18. Check the box next to This server requires a secure connection (SSL).
    19. Click Ok.
    20. Click on Next and then Finish.
    21. You should now have access to your email. Don't forget to click on Send/Receive to update your inbox and send email.

    Mobile Devices

    Android Exchange Setup

    If you would like to set up your @oregonstate.edu email account to sync with your Android device, please follow the instructions below. Please remember that your device must support Microsoft Active Sync to support a full Exchange? email account. Your directions may vary as different manufacturers have different types of the Android OS.

    Depending on your device manufacturer (HTC, Motorola, etc.), you may need either a valid Wi-Fi signal or a data connection (4G, 3G, Edge, etc.) before you attempt to set up your account. If a data connection is required, you will need to disconnect from Wi-Fi. You may wish to check with the hardware vendor to see which is required for setup.

    1. If you are on campus and need to establish a Wi-Fi connection, please note the following:
      1. You must register your mobile device with Maintain to connect to an OSU network.
      2. You can establish a secure, encrypted connection with the OSU_Secure network. This will protect you from hackers who might exploit an unencrypted connection. Click here for Wi-Fi setup instructions.
    2. From the Home screen, press the Menu button.
    3. Tap Settings.
    4. Tap Accounts & Sync.
    5. Tap the Add account button.
    6. Tap Exchange ActiveSync (your device might instead say Corporate, ActiveSync, Microsoft Exchange, or Exchange).
    7. Set up the account:
      1. Enter your Exchange email address, e.g. john.doe@oregonstate.edu
      2. Enter your Exchange password
      3. Tap Next
    8. For some users, you maysee a screen that prompts you to enter information on domains. If you do not see it, skip to step about desired sync settings. If you do see it, proceed to the next step.
      1. Enter your domain\username, with a backslash (\) separating the two. For example, if you are a CN customer, you will enter "CN\username". If you do not know the pertinent information above, contact your IT support person for help.
      2. Enter a mail server of exmail.oregonstate.edu.
        1. NOTE: You may need to use legacy.oregonstate.edu if your using an older client without exchange/corporate sync.
      3. Select Secure or SSL for security options.
      4. Tap Next.
    9. You may see a screen that asks you to select your desired sync settings and push options. After you select them, tap Next.
    10. You may see a screen that asks you to name the account (e.g. you could type "OSU Email").
    11. Tap Finish setup or Done.
    12. If you receive a "Remote Security Administration" warning, or a warning that "Your Exchange server requires that you enable security to continue synchronizing," tap OK to accept. You may also need to tap Activate on the "Activate Device Administrator" screen.

    You are done!

    Your device should now sync with the Exchange server. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

    Configure Exchange on iPhone, iPad, iPod

    Quick Setup Method

    You can use this utility to automatically set up your account. Just navigate to this page on your device and download the file (exchange?.mobileconfig) using the button below

    Quick Email Setup

    Manual Setup Method

    Follow directions below to set up your exchange account on your iPhone, iPad, or iPod.

    1. Make sure that your device is connected to either Wi-Fi or a 3/4G data connection.
    2. Tap Settings icon on your home screen
    3. Tap on Mail, Contacts, Calendars
    4. Tap on Add Account... under the Accounts heading
    5. Tap on Microsoft Exchange icon
    6. Fill in the account information fields. Example below is for CN customers:
      •  E-mail - Enter your exchange account e-mail address (@oregonstate.edu)
      •  Domain - example domain: CN
      •  Username - Enter your domain username 
      •  Password - Enter your domain password
      •  Description - Enter a description for the account (such as OSU email)

      NOTE: If you do not know the pertinent information above, please contact your Department Computer Administrator (DCA)

    7. Click Next
    8. Fill in exmail.oregonstate.edu for the server name
    9. Click Next
    10. Turn on the features you would like to sync with your phone (Mail, Contacts, and Calendars.)
    11. Click Save.
    12. You should now be able to access your Exchange mail from your phone. If you are not sure what your server settings are, please contact your Department Computer Administrator (DCA).

     

    Configure Exchange on Blackberry Devices

    Blackberry users: A personally owned Blackberry must be associated with an Enterprise data package in order for the device to sync with OSU's Blackberry Enterprise Server (BES). The device must then be entered into OSU's BES. To set up a Blackberry on the BES, please contact OSU Telecom at 3-3465. All other smartphones will need an unlimited data package for constant email communication.

    Open your Blackberry device and please find your settings application in your main dashboard. 
     Once in your system settings, please find and select Accounts.
     Select Advanced at the bottom of the "Add Account" screen.
     In the Advanced Setup screen, please select Microsoft Exchange? ActiveSync.

    Once on the Advanced Add Account page, please fill out the following:

    Description:

    Domain: CN or FS_MAIL

    Username: Commonly your username is the first seven letters of your last name, and one or more letters of your first name. (For example, Benny Beaver would be beaverb)

    Email: In the email address field, please enter your @oregonstate.edu address.

    Password: For your password, please enter your full email password here.

    Server address: When it asks for a server address, please use exmail.oregonstate.edu .

    Port: The port for the server is 443.

    SSL: Please turn SSL On.

    VPN?: VPN does not need to be turned on.

    Push: Enable Push; when you receive emails it will send an email to your phone immediately.

    Snyc Interval and Timeframe: If you want, set the Sync Interval and Timefram to whatever you like. We recommend setting Sync Interval to Manual, and Sync Timeframe to 7 days.  

    After done with this page, please press Next in the upper right corner.

    After pressing Next, it should put you on a new page for Microsoft Exchange ActiveSync. Turn on sync for email, contacts, calendar, tasks and memos. It may take a few minutes to fully sync all your messages to your inbox.

    And that's it! You've have succesfully synced your exchange account with your blackberry device. If you have any questions or concerns about your account information, please feel free to contact your department's DCA? or the OSU Computer Helpdesk at 541-737-3474.

    Configuring Exchange on Thunderbird

    PLEASE NOTE:

    These instructions were tested in Thunderbird version 24.1.1 and may differ for other versions. Additionally, the full version of Outlook and/or Outlook Web Access are recommended over Thunderbird for users who prefer to have built-in functionality for calendaring, folder management, and access to the global address book.

    Follow the instructions below to set up Thunderbird to receive your OSU Exchange email.

    1.  
      1. Open Thunderbird
      2. Go to Options and click on Account Settings
      3. Under Account Actions on the bottom-left, select 'Add Mail Account'
      4. Fill in the Name field (This part is just a matter of personal preference)
      5. Enter in your first.last@oregonstate.edu into the Email field and type in your password below.
      6. Click on the 'Continue' Button on the bottom-right and Thunderbird will attempt to automatically detect your server settings. This process usually fails so you may need to enter the following information manually:
        • Incoming settings:
          • Select IMAP from the dropdown menu
          • Type exmail.oregonstate.edu in the server hostname box
          • Select 993 from the Port dropdown menu
          • Select SSL/TLS from the SSL dropdown menu
          • Select Normal Password from the Authentication dropdown menu
        • Outgoing settings:
          • Type mail.oregonstate.edu in the server hostname box
          • Select 587 from the Port dropdown menu
          • Select STARTTLS from the SSL dropdown menu
          • Select Normal Password from the Authentication dropdown menu
        • Username field:
          • Enter your domain, followed by a backslash ("\"), followed by your user name
      7. Once finished, all of the settings should look like this:Mail Account Setup
      8. Now click the Advanced Config button. This will open up the Thunderbird settings window shown below:Thunderbird Main Settings
      9. Select the Outgoing Server option from the left-hand menu
      10. Make sure the outgoing server you just created (will be called mail.oregonstate.edu) is set to default and selected
      11. Click the Edit button
      12. Remove everything in the User Name field and put in your ONID user name instead:Domain Removal
      13. Click OK when you are finished, then OK again to close the main settings window
        • Note: When you attempt to send your first email message, Thunderbird will prompt you for your ONID password. Enter that in and you should be good to go.

    It may take a while for Thunderbird to download your mail if you have a large mailbox or slower network connection. If your mail doesn't appear at first, give it some time to catch up. After a few minutes your mailbox should load.

    Outlook Web Access (webmail)

    Access your Exchange? account via webmail (Office Outlook Web Access)

    If you are off campus and want to check your Exchange email, webmail is the easiest solution.

    1. Type exmail.oregonstate.edu in the addess bar of your web browser.
    2. Click "Exchange Outlook Web Access".
    3. Log in to the site with your information and you will be able to access your email right on the web site.

    Note: Only Internet Explorer supports the full features of Office Outlook Web Access (OWA). Other web browsers (Firefox, Opera, Safari, Chrome) only support the "Lite" version of OWA.

    Change Email Password

    How To Reset/Change Your Outlook (Exchange?) Password

    If you know your current password

    1. Go to https://exmail.oregonstate.edu/exchange.
    2. Login with your Exchange credentials. (i.e. if you are a CN customer, enter CN\username in the username field, for COB, enter BUS\username, etc.)
      • If your password has expired, you will now be prompted to change your password before you can login. You will not need to follow any of the additional instructions below.
      • If your password has not yet expired, you will be logged in; continue with the instructions below.
    3. After logging in, click Options (Upper right corner of the page).
    4. Click Change Password.
    5. Follow the instructions you're given to change your password.

      Note: If your computer is on the campus network when this process is completed you will want to log off of the machine   and log back in using your new password.

    If you do not know your current password

    Please contact your support technician.

    Exchange Archiving

    What Is Exchange? Online Archiving?

    Exchange Online Archiving is a new email storage option that has been implemented for Exchange accounts allowing messages to be quickly and easily archived to simplify mailbox quota management. This solution utilizes server-side storage that works in a similar manner to the traditional Personal Folders (PST) files most of us are used to. The advantage with this approach is that the archive is backed-up nightly, can have messages moved into it automatically, and is available within Webmail so it can be accessed from off campus. The initial archive size, and plan for making it available for use, will be determined by the DCA? or IT support group for each department.

    While this solution is designed to replace the traditional PST file, and will meet the needs for the majority of Exchange users, there may still be situations where other options are better suited. If would like suggestions on how to best manage your mailbox, including how to incorporate this archiving option, contact your DCA or IT support group for assistance.

     

    How Does It Work?

    The automatic archiving is accomplished through the use of policies which determine the frequency in which messages are moved to the archive. Once your IT support entity has enabled the service for your mailbox the archive policies can be set at the mailbox level, folder level or on individual messages. By default there is no Parent Folder Policy set server side so if you want to have items moved to the archive automatically you will need to assign a policy to your mailbox, subfolders, or messages.

    When a policy has been applied, the affected messages are moved into the online archive overnight. When items are moved to the archive by policy, the mailbox folder structure is preserved (i.e. if a policy is set on a folder, all of the messages that meet  the policy criteria will be moved to a folder of the same name within the archive).

     

    How Do I Know If I Have It Enabled?

    If Exchange Online Archiving has been enabled for your mailbox you will see an additional entry under the Exchange mailbox in Outlook 2007/2010 and OWA called Archive or Online Archive.

    1. The picture below shows how you can tell if archiving is enabled on your mailbox in Outlook (the name of your archive my be different than in the screenshot):archive visability

    2. The picture below shows how you can tell if archiving is enabled on your mailbox in OWA (the name of your archive my be different than in the screenshot):archive visability OWA

     

    How Do I Assign An Archive Policy?

    Outlook

    Outlook Web App

    From Outlook Client

    Note: Only Windows users can change archiving/retention policy from within Outlook client. Mac users will need to change their settings in OWA.

    To assign an archiving policy to a mailbox, complete the following steps:

    1. Right click on the mailbox you want to enable archiving settings for.
    2. In the context menu, click on Data File Properties.
    3. Select the Policy tab on the dialog box that comes up.
    4. Under the Online Archive section select the drop down menu and pick the archiving policy that will best meet your needs.
    5. Click on the Apply button to save the change then click on the OK button to close the dialog box.

    To assign a policy to a single mailbox folder, complete the following steps:

    1. Right click on the mailbox folder you want to enable archiving settings for.
    2. In the context menu, click on Properties.
    3. Select the Policy tab on the dialog box that comes up.archive settings in Outlook
    4. Under the Online Archive section select the drop down menu and pick the archiving policy that will best meet your needs.
    5. Click on the Apply button to save the change then click on the OK button to close the dialog box.

    To assign a policy to a single message, complete the following steps:

    1. Right click on the message you want to enable archiving settings for.
    2. Click on the Assign Policy option in the context menu
    3. Select a policy from the menu that comes up.
    4. If you want to change your settings in the future you can select the mailbox, folder, or individual message then click on the Assign Policy option in the Outlook ribbon to select a different policy from the menu that comes up.

      assign policy tab

       

    From Outlook Web App (OWA)

    Note: In OWA, archive/retention policies can only be set at the folder level and not the mailbox level.

    1. To assign an archiving policy to a folder, right click on the folder you want to enable archiving settings for.
    2. In the context menu, click on Archive Policy.
    3. Select the archiving policy that will best meet your needs.
    4. Repeat the process for any remaining folders you wish to configure. archive settings in OWA

     

    How Do I Transfer My PST Files Into The Online Archive?

    This process can only be accomplished via Outlook for Windows as the .pst file format is not compatible with Microsoft mail clients for Macintosh or OWA. To move a message or folder from a PST to the online archive simply left click and drag the message or folders from the PST and drop them (release the mouse button) into the archive. You can also move messages or folders by right clicking on the item you wish to move and selecting Move or Move Folder from the context menu. You will be presented with a dialog box that allows you to select an appropriate new location and an OK button you can click on to complete the process.

     

    How Do I Remove My PST Files From Outlook When I Am Done With Them?

    It is recommended you remove the unneeded/empty PST files from Outlook to avoid confusing them with the Online Archive. When you have transferred all of the folders and messages from your .pst file to your new Online Archive you can remove the PST file from Outlook (Windows only) by right clicking on the PST and selecting ‘Close “Name of PST”’ from the context menu. The PST file will not be deleted, it will just stop being accessible from Outlook.

     

    What Else Do I Need To Know?

    There are a few limitations associated with the Exchange Online Archiving feature. These should have a minimal impact on most Exchange users, but are listed here to make everyone aware of what they are.

    1. The online archive is not available for OWA Light, Microsoft mail clients for OS X, or Microsoft Exchange ActiveSync. As a result, messages that have been moved to the archive will not be accessible in Outlook 2011 or on mobile devices.
    2. When this option is enabled on a mailbox the AutoArchiving feature for that mailbox will no longer function in Outlook (this applies to Windows clients as Mac clients do not have the option to begin with). You can recreate the auto archive functionality using the Archive Policy options.
    3. When using the Search dialog in Outlook for Windows, you can select the 'All Outlook Items' option to return results from both your mailbox and the online archive simultaneously. This does not work in OWA so you will need to select the Online Archive before entering search criteria.
    4. 100MB and voice mail mailboxes do not qualify for an online archive.

    Tips for after your Exchange email migration

    If your phone is configured correctly to receive email from Exchange and you are experiencing problems with connecting to your Exchange mail using either Outlook or your mobile device please review the information below.

    Phones

    Basic troubleshooting for all phones

    Airplane Mode

    • Turn Airplane mode On
    • Wait a few minutes
    • Turn airplane mode off

    Power Cycle

    • Power your device off
    • Wait a few minutes
    • Power your device on

    If your device is still unable to connect, please use the web version of Outlook at https://exmail.oregonstate.edu until we can help you resolve the issue. Use the DCA? List to find what department you need to contact (http://oregonstate.edu/net/dca/dept.php).

    Computers

    You will have to close out of Outlook completely, and then re-open it. If it does not sync, then you may want to complete restart your computer.

    PC

    • Close all open web browsers and applications on your computer
    • Open the Windows command prompt by selecting the “Start” menu and entering “cmd” in the search text field box.
    • Enter the command: ipconfig /flushdns

    Mac

    • Exit Mozilla Firefox if it is installed and open on your computer
    • Open the terminal application on your computer.
    • If your computer is running Mac OS X 10.5, 10.6, or 10.7 (Leopard, Snow Leopard or Lion) enter the following command followed by pressing the “return” key: dscacheutil –flushcache
    • If your computer is running Mac OS X 10.4 (Tiger) enter the following command followed by pressing the “return” key: lookupd –flushcache

    Publishing Exchange Calendars

    Network Engineering has enabled a new feature on the Exchange? servers that gives individuals the ability to publish their calendar online. By following the process below you can enable this feature for your Exchange calendar and allow people to see your current appointments via the web. This can be useful if you have a need for individuals on campus, off campus, or even people outside of the university to view your calendar. Before sharing your calendar in this manner, especially if you opt to display full details of the appointments, it is a good idea to verify you will not be sharing sensitive personal information or other confidential information.

    How To Publish Your Calendar

    Using Outlook (Windows only)

    1. Open Outlook and click the Calendar tabcalendar tab in Outlook

    2. With the Home tab (#1) displaying, click Publish Online (#2)home and publish calendar online location

    3. Under Publish Online, click Publish This Calendarpublishing this calendar link

    4. Once you click on Publish This Calendar, a prompt will pop up asking you to log into the Outlook Web Application (OWA). Once you log in there, the following window will appear:publishing settings window

    5. Under Publishing Detail, select how much information you want to share:
      - Availability Only: Shares only free/busy information
      - Limited Details: Shows the subject of meetings
      - Full Details: Shows all information
    6. Under Publish my calendar, select the length of time to publish for how far back in the past and how far in the future.
    7. Under Access level, we recommend you choose Restricted. This prevents people on the Internet searching for your calendar and only those people who know the URL link will have access.
    8. Once you verify that the settings are the way you’d like them, click the Start Publishing option in the bottom right hand corner of the dialog window and your calendar will be published.
    9. At this point, if you selected Public for the Access level to can send the generated link to anyone you wish to view your calendar.

     

    Using OWA (Mac users and from off campus)

    If you are using a Mac or need to set up publishing at home, you will need to use the Outlook Web Application.

    1. Log in to exmail.oregonstate.edu/owa
    2. Once you are logged in, click the Calendar tabcalendar tab in OWA

    3. Right click on the calendar you want to publish and choose Share then Publish This Calendar to Internetpublishing calendar in OWA

    4. The following dialog window will pop up:publishing settings window OWA

    5. Under Publishing Detail, select how much information you want to share:
      - Availability Only: Shares only free/busy information
      - Limited Details: Shows the subject of the appointment
      - Full Details: Shows all appointment information
    6. Under Publish my calendar, select the amount of the calendar you would like to display using the before and after today dropdown options.
    7. Under Access level, select either Restricted or Public. The recommended option is Restricted (this prevents the calendar from being searchable on the internet and only individuals who have been provided a link to the calendar will be able to access it.
    8. Once you verify that the settings are the way you’d like them, click Start Publishing and your calendar will be published.
    9. At this point, if you selected Restricted for the Access level to can send the generated link in the 'Link for viewing calendar in a Web browser' section to anyone you wish to view your calendar. If you selected Public you can send the generated link in the 'Link for viewing calendar in a Web browser' section to anyone you wish to view your calendar or they can do a search for it on the web.

    How To Stop Publishing Your Calendar

    Using Outlook (Windows only)

     

    If you are using Outlook on a Windows based computer follow these steps to stop publishing your calendar:

    1. Right click on the calendar, scroll over Share, then select Configure This Published Calendar
    2. Once you click on Publish This Calendar, a prompt will pop up asking you to log into the Outlook Web Application (OWA). Once you log in there, the following window will appear:

    3. Select the Stop Publishing button in the lower right hand corner of the window then select Save to implement the change.
    4. After these changes are made the previously generated links for accessing the calendar online will no longer be valid.

     

    Using OWA (Mac users and from off campus)

    If you are using a Mac or need to disable publishing at home, you will need to use the Outlook Web Application.

    1. Log in to exmail.oregonstate.edu/owa
    2. Once you are logged in, click the Calendar tabcalendar tab in OWA

    3. Right click on the calendar you want to stop publishing and choose Share then Change Publishing Settingspublishing calendar in OWA

    4. The following dialog window will pop up:publishing settings window OWA

    5. Select the Stop Publishing option at the bottom of the dialog box then click on Save to implement the change.

    College-Specific Email Accounts

    What Are College-Specific Email Accounts?

    College specific email accounts are provided by individual colleges at the university. Since each college has different requirements for this type of email, it is important to check with your college to see if you are eligible for one.

    Which Colleges Have Specific E-mail Accounts?

    The College of Engineering has their own email account for Employees and Students. You can find out more about the College of Engineering e-mail here.

    The College of Science Helpdesk (COSINe) manages email accounts for the following colleges:

    These accounts are only available to Faculty, Staff and Graduate Students. Click here to see if you are eligible for one of these accounts.

    E-mail Listserv (Mailman)

    What is Mailman??

    Mailman is a mailing list program, or "listserv." You may create a mailing list when you have a group or organization that needs an efficient means of communication via e-mail. Members with appropriate permissions can send an email to the list, and that email will be sent out to all others on the list, keeping everyone updated. List administrators also have access to additional features such as spam filters and moderation settings.

    Who Has Access?

    Anyone with an email address can join a mailing list (some lists require moderator approval before they will allow you join). If you wish to create a Mailman mailing list, you must be associated with OSU and have an ONID account.

    Using Mailman

    To create a Mailman mailing list, you must have an ONID account. See the List Administrators page for help setting up a mailing list.

    How Do I Access Mailman?

    You can access Mailman on the following website: http://lists.oregonstate.edu/

    Owners/Administrators

    Owner's guide

    Quick reference guide

      Creating a List

      1. Go to http://lists.oregonstate.edu/.
      2. Click on “Create New List”.
      3. Click on the image to view full size

      4. Login with ONID credentials.
      5. Read the mailing list policy.
      6. Under the “Owner Information” section, type your full name and your e-mail address.
      7. Under the “List Identity” section, type the name of your list, a short description of the list, and a password for the list.
      8. For subscription policy under list configuration, there are several options:
        1. The “Confirm” option sends a confirmation e-mail to all users who subscribe to your list.
        2. The “Require Approval” option requires all users to be approved by the list manager.
        3. The “Both” option uses the first two options together in your list.
      9. Click on the image to view full size

      10. For the Default Moderation for New Members section:
        1. The "No" option means new members can post without administrator approval.
        2. The "Yes" option means new members messages are moderated by the list manager.
      11. For the List Archiving Options:
        1. The “Private Archives” option means that only list members can view the past list messages.
        2. The “Public Archives” option means that everyone can see past list messages.
      12. Finally, you can choose if you want the list publically viewable or not, that is to be able to be seen by people who have not been added by an administrator or owner.
      13. When you are finished with the settings, click the “Create My List” button at the bottom.
      14. Click on the image to view full size

      15. If the list is created successfully, you will be shown a green screen like the one below.
      16. Click on the image to view full size

      Logging Into the List Admin Settings

      1. Go to http://lists.oregonstate.edu.
      2. Enter your list name in the box and click the “Manage List” button.
      3. Click on the image to view full size

      4. Type in your List Administrator Password (click ‘here’ if you do not remember your password).
      5. Click the “Let me in…” button.
      6. Click on the image to view full size

      7. The following page is the list administrator settings.

      Adding/Removing Members For Your List

      To Add a Member:

      1. Log in to your list settings (click here for instructions on logging in)
      2. Click the “Membership Management” option
      3. Click on the image to view full size

      4. Click the “Mass Subscription” option
      5. Click on the image to view full size

      6. Scroll down to the box that says “Enter one address per line”
      7. Enter all the e-mails of people you would like to subscribe to the list
      8. Click on the image to view full size

      9. Click the “Submit Your Changes” button when you are done

      To Remove a Member:

      1. Log in to your list settings (click here for instructions logging in)
      2. Click the “Membership Management” option
      3. Click on the image to view full size

      4. Click the “Mass Removal” option
      5. Click on the image to view full size

      6. Scroll down to the box that says “Enter one address per line”
      7. Enter all the e-mail addresses of the users you would like to remove
      8. Click the “Submit Your Changes” button when you are done

      Adding/Removing Moderators For Your List

      1. Log in to your list settings (click here for instructions on logging in)
      2. Click the “General Options” option
      3. Click on the image to view full size

      4. Scroll to the section that says “The list moderator email addresses”
      5. Add or remove any emails to or from the box
      6. Click on the image to view full size

      7. Scroll to the bottom and click the “Submit Your Changes” button when you are done
      8. Make sure you send your new moderators the list name and moderator password

      Adding/Removing Administrators For Your List

      1. Log in to your list settings (click here for instructions on logging in)
      2. Click the “General Options” option
      3. Click on the image to view full size

      4. Scroll to the section that says “The list administrator email addresses”
      5. Add or remove any emails to or from the box
      6. Click on the image to view full size

      7. Scroll to the bottom and click the “Submit Your Changes” button when you are done
      8. Make sure you send your new administrators the list name and admin password

      Updating the List Information

      1. Log in to your list settings (click here for instructions on logging in)
      2. Click the “General Options” option
      3. Click on the image to view full size

      4. Scroll to the section that says “An introductory description”
      5. Enter whatever information you want to display about your list in the box
      6. Click on the image to view full size

      7. Scroll to the bottom and click the “Submit Your Changes” button when you are done

      Changing List Passwords

      1. Log in to your list settings (click here for instructions on logging in)
      2. Click the “Passwords” option
      3. Click on the image to view full size

      4. Enter a new administrator or Moderator (or both) password in the appropriate box
      5. Repeat the password in the box below it
      6. Click on the image to view full size

      7. Click the “Submit Your Changes” button when you are done

      Resetting a Forgotten Admin Password

      1. Contact the OSU Computer Helpdesk to have the password reset
      2. After the Helpdesk sends you the temporary password, go to http://lists.oregonstate.edu
      3. Enter the name of your list and click the "Manage List" button
      4. Click on the image to view full size

      5. When you get to the password page, enter the temporary password given to you by the Helpdesk
      6. Click on the image to view full size

      7. After logging in, click the “Passwords” link
      8. Set up a new administrator password once you are in (click here for more help setting up a new password)

      Setting List Post Moderation

      1. Log in to your list settings (click here for instructions on logging in)
      2. In the upper left portion of the screen, click "Membership Management..."
      3. Click on the image to view full size

      4. Scroll down to the list of members at the bottom
      5. Put a check next to the members you would like to moderate and click the “Submit Changes” button
      6. If you would like to moderate all members, scroll to the very bottom under “Additional Member Tasks” and select the “On” option for the “Set everyone's moderation bit” option, and click the “Set” button
      7. Click on the image to view full size

      Deleting a List

      Note: Deleting a list is permanent and cannot be undone.

      1. Log in to your list settings (click here for instructions on logging in)
      2. Under the “Other Administrative Activities” section, click “Delete this mailing list
      3. Click on the image to view full size

      4. On the next page, enter the list password, select “Yes” for the “Delete Archive” option and click “Delete this list
      5. Click on the image to view full size

      Tending to Moderator Requests

      1. Log in to your list settings (click here for instructions on logging in)
      2. Under the “Other Administrative Activities” section, click “Tend to pending moderator requests
      3. Click on the image to view full size

      4. This will bring you to any pending moderator requests that your list has

      View List History/Archives

      1. Log in to your list settings (click here for instructions on logging in)
      2. Under the “Other Administrative Activities” section, click “Go to list archives
      3. Click on the image to view full size

      4. You can select how you want to view the archives (by thread, subject, author, or date), or you can download the archives.

      Banning Non OSU/OUS Adresses From Subscribing

      1. Go to lists.oregonstate.edu

      2. Log into the list you would like to manage

      3. Click on privacy options

      4 Scroll down to the section "List of addresses which are banned from membership in this mailing list."

      5. In the text box copy and paste the line of text below, this line only allows OSU/OUS addresses to subscribe to this list. This is typically used to prevent list subscription spam.

      ^(?!(.*@.*oregonstate\.edu|.*@.*orst\.edu|.*@osucascades\.edu|.*@ous\.edu|.*@osuosl\.org))

      If you'd like non OSU emails to subscribe to this list, remove that line from the Ban List.

       

      6. Click on Submit Your Changes

       

      If you're concerned about unwanted subscription spam, you can use the Subscribe Policy setting on the same page (http://lists.oregonstate.edu/mailman/admin/iamslic-exec/privacy).  A brief explanation of the options for Subscribe Policy follows:

       

      confirm - subscriber confirms via clicking on URL sent to them in email

      require approval - list admin approves the request; no email confirmation sent to subscriber

      confirm and approve - subscriber confirms via email AND list admins approves the request

       

      Confirm and approve is best bet again subscription spam if you remove the address restriction in the Ban List.

      Subscribers

      User's Guide

      Quick Reference Guide

        Finding a List

        Finding a List if you know the list name

        1.  Go to http://lists.oregonstate.edu
        2.  Enter the list name in the “List Name” box and click “Go to List”
        3.   Click on the Image to view full size

        4.  This will take you to the main list page

        Finding a List if you do not know the list name

        1. Go to http://lists.oregonstate.edu
        2.  Click the "Go to List” button with nothing in the search box
        3.   Click on the Image to view full size

          Scroll through the list of listservs and see if you can find the list you are looking for
          *For security reasons this option has been made unavailable, if you would like access to this information please contact the OSU Computer Helpdesk and we can email a list to you.
          The request form can be found here

        Subscribing to a List

        1. Go to http://lists.oregonstate.edu
        2. If you know the name of the list, enter it and click, “Go to List.”  If you do not know it you can click the link “View all advertised lists,” find the list you would like to join and click on it.
        3. Click on the image to view full size

        4. Under the heading “Subscribing to <listname>,” enter your email address.  Optionally, you can choose a name the list will refer to you as and the password you would like to use with the list.  Once you are done, click Subscribe
        5. Click on the image to view full size

        6. A join request will be sent to the list’s administrator who then can choose whether or not to add you to the list.
        7. Click on the image to view full size

        Posting to a List

        1. Get the e-mail for your list from the list’s main page (click here for help finding your list’s main page)
        2. Copy the list e-mail into whatever e-mail program you use
        3. Type the message you want to send to your list
        4. Before sending, make sure there are no restrictions for the list you are posting to (you can find out by reading through your lists main page)
        5. Hit send and the message will be sent to all members of the list

        Logging Into Your List Settings

        1. Go to http://lists.oregonstate.edu
        2. Enter the name of your list and then click “Go to List”
        3. Scroll to the bottom and enter your e-mail and hit the “Unsubscribe or edit options” button next to it
        4. Click on the image to view full size

        5. Enter your password in the “Password” field and click the “Log in” button
        6. Click on the image to view full size

        7. The page that comes up will be your list settings page

        Unsubscribing From a List

        1. Log into your list settings (click here for instructions on logging in)
        2. On the next page, put a check in the box next to “Yes, I really want to unsubscribe”, and click the “Unsubscribe” button.
        3. Click on the image to view full size

        4. You will then be sent an email with a link that you can click on to complete the removal process.

        Advanced Settings

        Here are some advanced features:

        Updating Your Email Address

        1. Log into your list settings (click ‘here’ for instructions on logging in)
        2. Under the “Membership Information” section, enter your new e-mail in twice in the box that says “New address”
        3. Click on the image to view full size

        4. Hit the “Change My Address and Name” button when you are done

        Updating Your Name

        1. Log into your list settings (click here for instructions on logging in)
        2. Under the “Membership Information” Section, find the “Your Name” box
        3. Enter the new name you want to be shown as
        4. Click on the image to view full size

        5. Click the “Change My Address and Name” when you are done

        Updating Your List Password

        1. Log into your list settings (click here for instructions on logging in)
        2. Scroll down to the “Change Your Password” section
        3. Type your new password in twice
        4. Click on the image to view full size

        5. Click the “Change My Password” button when you are done

        Getting a Reminder if you Forget your List Password

        1. Go to your list’s main page (click here for instructions on finding your lists main page)
        2. Scroll to the bottom and put your e-mail address in the box next to “Unsubscribe or edit options
        3. Click the “Unsubscribe or edit options” button
        4. Click on the image to view full size

        5. On this page, click the “Remind” button in the “Password reminder” section
        6. Click on the image to view full size

        7. A password reminder will be e-mailed to you

        Viewing the List History

        1. Go to your list’s main page (click here for instructions on finding your lists main page)
        2. Scroll to the “about listname” section and click “View the listname archives”
        3. Click on the image to view full size

        Temporarily Disabling Mail Delivery

        1. Log into your list settings (click here for instructions on logging in)
        2. Scroll down to the “Mail Delivery” Section
        3. In this section, select the “Disabled” option
        4. Click on the image to view full size

        5. Scroll to the bottom and click the “Submit My Changes” button when you are done
        6. Make sure to re-enable it when you are ready to start receiving mail again

        Digest Mode

        How can I start or stop getting the list posts grouped into one big email?

        1. Log into your list settings (click here for instructions on logging in)
        2. Scroll to the options at the bottom. Under the “Set Digest Mode” option, select On or Off
          1. Selecting “On” means that messages from the list will be sent to you once a day (or another time period as specified by the list admin) all at once.
          2. Selecting “Off” means that messages are delivered to you right when they are posted to a list
        3. Scroll to the bottom and hit the “Submit My Changes” button when you are done

        Receiving MIME or Plane Text Digests

        1. Log into your list settings (click here for instructions on logging in)
        2. Scroll to the options at the bottom. Under the “Set Digest Mode” option, select MIME or Plain Text
        3. Scroll to the bottom and hit the “Submit My Changes” button when you are done

        Getting a Copy of your Own Email to a List

        1. Log into your list settings (click here for instructions on logging in)
        2. Scroll down to the “Receive your own posts to the list” Section
        3. Select “Yes or “No” from the options on the left
        4. Click on the image to view full size

        5. Scroll to the bottom and hit the “Submit My Changes” button when you are done

        Conceal Yourself From the General Subscribers List

        1. Log into your list settings (click here for instructions on logging in)
        2. Scroll down to the “Conceal yourself from subscriber list” Section
        3. Select “Yes or “No” from the options on the left
        4. Click on the image to view full size

        5. Scroll to the bottom and hit the “Submit My Changes” button when you are done

        Lifetime E-mail Address

        What is a Lifetime E-mail Address?

        Oregon State University provides a lifetime e-mail forwarding address for alumni. The format of this e-mail address is  "username@lifetime.oregonstate.edu", where you choose your own username. E-mail sent to this account will be automatically forwarded to another account of your choice.  

        Note: ONID accounts are NOT lifetime addresses and do NOT forward mail to your Lifetime E-mail address.

        Your ONID, ENGR, and all other accounts will be deactivated after you graduate or stop taking classes. Mail sent to these accounts after they are deleted will be bounced back. For more information about ONID account deactivation, please see this page. Information about engineering account terminations can be found here.


        Who Has Access?

        Any graduate of Oregon State University can sign up for this free e-mail alias.


        Lifetime E-mail Address Setup

        1. Open a web browser such as, Internet Explorer, Firefox, Safari, Opera, etc.
        2. Go to the Online Services login: http://infosu.oregonstate.edu/login
        3. Enter your OSU ID? number or SSN in the ONID username field and GAP? number in the ONID password field to log in.
        4. Once you have successfully logged in, click on the “Lifetime Email Address Update” link at the bottom of the page.
        5. Enter your desired Lifetime E-mail Address and the destination e-mail Address you would like messages forwarded to.
        6. Click the “Update E-mail Address(es)” button and you are finished!

        For information about the expiration of ONID accounts, visit this page.


        Alumni who Graduated from 1992 to the Present

        OSU Alumni who graduated in 1992 or anytime since 1992 will need to go to OSU Online Services and log in to your student account. Alumni will need to use their Social Security Number for their OSU ID number. Once you have logged in to the OSU Student Online Services website, you will find a link to Student Records in the menu, which will lead you to the Lifetime E-mail account set up.


        Alumni who Graduated Before 1992

        If you graduated before 1992 you will need to fill out the Lifetime E-mail Information Request form to set up your Lifetime E-mail forwarding account.


        Emeritus Faculty

        Emeritus Faculty retain their ONID (formerly UCS) e-mail account indefinitely. Retention of Exchange?/Outlook e-mail accounts is at the discretion of the appointing Department.


        Retired Non-Emeritus Faculty, Staff, and Students who do not Graduate

        OSU does not provide a Lifetime E-mail address or permanent e-mail forwarding for Non-Emeritus Faculty or Staff who leave the University. Nor does OSU provide permanent e-mail forwarding for students who leave without graduating. Two terms of e-mail forwarding is provided before inactive ONID accounts are deleted. See ONID account expiration document for a more detailed explanation.