Email Inboxes

Email Configurations

Email configuration settings can be found here:

ONID
Exchange
Unified
Listserv

Exchange Inbox

What is an Exchange Inbox?

An Exchange inbox is a department provided email inbox that specifically uses Outlook and the Outlook Web App. Note that this is separate from an ONID inbox, but it still uses your ONID account. All students, faculty, staff, and associates get ONID accounts, but there are some student workers and associates that will not get an Exchange inbox. If you have any further questions, you should reach out to your department's IT group, or the Service Desk.

Student worker accounts (and a select few of others) do not have the standard username and password as full-time employees. The only major difference is that they must use first.last@oregonstate.edu for a username instead of username@oregonstate.edu. If any other issues arise, feel free to call the Service Desk.

Who Has Access?

Faculty and Staff are the only ones who will be able to obtain an Exchange inbox. If you are interested in obtaining an Exchange inbox, please talk with your department head, or your department IT group.

(Exchange) Adding a New Mailbox (Mac)

Adding a New Mailbox (Mac)

Exchange users often use multiple accounts or need access to shared mailboxes. The following set of instructions is intended to help users set up these additional mailboxes in Outlook.

  1. Click on Outlook -> Preferences...Outlook - /> preferences
  2. Click on "Accounts"Click on Accounts
  3. Click on the plus icon in the bottom corner and pick "Exchange..."Plus Exchange
  4. Fill out the information for your account."Account Info

(Exchange) Adding a New Mailbox (Windows)

Adding a New Mailbox (Windows)

Exchange users often use multiple accounts or need access to shared mailboxes. The following set of instructions is intended to help users set up these additional mailboxes in Outlook.

  1. Click File in the upper left corner of your Outlook mailbox.
  2. Click Info on the top of the sidebar that comes up. Click File in the upper left corner of your Outlook mailbox. Then click Info on the left sidebar that appears.
  3. Click File in the upper left corner of your Outlook mailbox.
  4. Click Info on the top of the sidebar that comes up. Click File in the upper left corner of your Outlook mailbox. Then click Info on the left sidebar that appears.
  5. Click Account Settings and then click Account Settings... in the dropdown menu that appears. Click Account Settings in the dropdown menu that appears.
  6. Click "New..." Click new
  7. Enter a name and the email address for the account. Leave the password boxes blank. Click More Settings in the lower right corner of the window.

You will be prompted to restart Outlook. Once you do, that email should show up on the side.

If you are unable to expand the mailbox after adding it to your profile, you may not have been granted sufficient permissions. Please contact your support team or DCA if this occurs.

(Exchange) Admin Fix: X500 Address

Fixing X500 Address

Note: This document is intended for Exchange Administrators.

When you send email to someone who has a working Exchange mailbox and get an error like the one below, it usually means that the "legacyExchangeDN" attribute on the mailbox has changed.

 

 IMCEAEX-_O=OREGON+20STATE+20UNIVERSITY_OU=EXCHANGE+20ADMINISTRATIVE+20

 GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=User@oregonstate.edu

 #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

 

There are several reasons that can happen, but the most common case is that the mailbox was deleted and a new one was created with the same email address. 

Outlook clients will try to send to the mailbox using the old legacyExchangeDN in the following cases:

  • Sending to a local contact stored for that person
  • Sending to an entry in the Outlook Nickname cache
  • Replying to an old email the person sent

Although it is possible to solve this problem by clearing the nickname cache and removing old contacts for all the senders who are effected, that is not really practical and replies to old emails will still bounce. The better solution is to add an X500 address to the new mailbox, so that mail can be properly routed.

 

To get the right syntax for the X500 address, use the text from the bounce message.

  • Remove the leading text "IMCEAEX-"
  • Change underscores to forward slashes
  • Change +20 to a space
  • Change +28 to an open parenthesis
  • Change +29 to a close parenthesis
  • Change +2E to a period

 

In the example above, the error provides this text:

 IMCEAEX-_O=OREGON+20STATE+20UNIVERSITY_OU=EXCHANGE+20ADMINISTRATIVE+20

 GROUP+20+28FYDIBOHF23SPDLT+29_CN=RECIPIENTS_CN=User@oregonstate.edu

 

The X500 address should be:

 /O=OREGON STATE UNIVERSITY/OU=EXCHANGE ADMINISTRATIVE GROUP

 (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=User@oregonstate.edu

 

To add the X500 address to the affected account:

  • Open properties for the user account in Active Directory Users & Computers.
  • Choose the "E-mail Addresses" tab.
  • Click on "Add" and choose "Custom Address".
  • Enter the X500 address with the correct syntax per the steps above.
  • Choose "X500" for the "E-mail type".
  • Click OK twice to save.
  • Have one of the affected senders test sending to this account.

(Exchange) Calendars

Exchange? Calendars are offered to anyone with an Exchange account. The calendars are useful for managing your time, checking room availibility, and finding time to collaborate with others. Exchange Calendars can be added from many different locations; each type of calendar has it's own individual process to add and manage additional users or permissions. If there are any questions regarding Exchange Calendars, please refer to the department's Technical Support Team.

Who Has Access?

Any user that has an Exchange Account at Oregon State University.

To access Exchange Calendars via the web, go to exmail.oregonstate.edu , sign in, and go to the Calendar tab in the bottom left corner.

Where Can I Get Help?

If there are technical issues with Exchange Calendars and assistance is needed, the department's Technical Support Team is the primary contact for this service. Department's Technical Support Team are located on our DCA? list here.

Further documentation on Exchange services can be found below:

(Exchange) Publishing Calendars (Mac)

Publishing Calendars (Web App)

Network Engineering has enabled a new feature on the Exchange servers that gives individuals the ability to publish their calendar online. By following the process below you can enable this feature for our Exchange calendar and allow people to see your current appointments via the web. This can be useful if you have a need for individuals on campus, off campus, or even people outside of the university to view your calendar. Before sharing your calendar in this manner, especially if you opt to display full details of the appointments, it is a good idea to verify you will not be sharing sensitive personal information or other confidential information.

  1. Log in to exmail.oregonstate.edu/owa
  2. Once you are logged in, click the Calendar tabcalendar tab in OWA

  3. Right click on the calendar you want to publish and choose Share then Publish This Calendar to Internetpublishing calendar in OWA

  4. The following dialog window will pop up:publishing settings window OWA

  5. Under Publishing Detail, select how much information you want to share:
    - Availability Only: Shares only free/busy information
    - Limited Details: Shows the subject of the appointment
    - Full Details: Shows all appointment information
  6. Under Publish my calendar, select the amount of the calendar you would like to display using the before and after today dropdown options.
  7. Under Access level, select either Restricted or Public. The recommended option is Restricted (this prevents the calendar from being searchable on the internet and only individuals who have been provided a link to the calendar will be able to access it.
  8. Once you verify that the settings are the way you’d like them, click Start Publishing and your calendar will be published.
  9. At this point, if you selected Restricted for the Access level to can send the generated link in the 'Link for viewing calendar in a Web browser' section to anyone you wish to view your calendar. If you selected Public you can send the generated link in the 'Link for viewing calendar in a Web browser' section to anyone you wish to view your calendar or they can do a search for it on the web.

How To Stop Publishing Your Calendar

If you are using a Mac or need to disable publishing at home, you will need to use the Outlook Web Application.

  1. Log in to exmail.oregonstate.edu/owa
  2. Once you are logged in, click the Calendar tabcalendar tab in OWA

  3. Right click on the calendar you want to stop publishing and choose Share then Change Publishing Settingspublishing calendar in OWA

  4. The following dialog window will pop up:publishing settings window OWA

  5. Select the Stop Publishing option at the bottom of the dialog box then click on Save to implement the change.

(Exchange) Publishing Calendars (Windows)

Publishing Calendars (Windows)

Network Engineering has enabled a new feature on the Exchange servers that gives individuals the ability to publish their calendar online. By following the process below you can enable this feature for your Exchange calendar and allow people to see your current appointments via the web. This can be useful if you have a need for individuals on campus, off campus, or even people outside of the university to view your calendar. Before sharing your calendar in this manner, especially if you opt to display full details of the appointments, it is a good idea to verify you will not be sharing sensitive personal information or other confidential information.

How To Publish Your Calendar

  1. Open Outlook and click the Calendar tabcalendar tab in Outlook

  2. With the Home tab (#1) displaying, click Publish Online (#2)home and publish calendar online location

  3. Under Publish Online, click Publish This Calendarpublishing this calendar link

  4. Once you click on Publish This Calendar, a prompt will pop up asking you to log into the Outlook Web Application (OWA). Once you log in there, the following window will appear:publishing settings window

  5. Under Publishing Detail, select how much information you want to share:
    - Availability Only: Shares only free/busy information
    - Limited Details: Shows the subject of meetings
    - Full Details: Shows all information
  6. Under Publish my calendar, select the length of time to publish for how far back in the past and how far in the future.
  7. Under Access level, we recommend you choose Restricted. This prevents people on the Internet searching for your calendar and only those people who know the URL link will have access.
  8. Once you verify that the settings are the way you’d like them, click the Start Publishing option in the bottom right hand corner of the dialog window and your calendar will be published.
  9. At this point, if you selected Public for the Access level to can send the generated link to anyone you wish to view your calendar.

How To Stop Publishing Your Calendar

If you are using Outlook on a Windows based computer follow these steps to stop publishing your calendar:

  1. Right click on the calendar, scroll over Share, then select Configure This Published Calendar
  2. Once you click on Publish This Calendar, a prompt will pop up asking you to log into the Outlook Web Application (OWA). Once you log in there, the following window will appear:

  3. Select the Stop Publishing button in the lower right hand corner of the window then select Save to implement the change.
  4. After these changes are made the previously generated links for accessing the calendar online will no longer be valid.

Adding Exchange Calendar (Outlook)

The following process for adding calendars into the selection of Outlook calendars on a Windows computer. This is essential to add room reservation calendars, team meetings, or collaborate with any other users who use Exchange? Calendars.

Requirements

  • The user must have a computer
  • The user must have an Exchange account
  • The computer must have Outlook installed
  • Outlook must have the users Exchange account set up

Process:

  1. Open Outlook
  2. Click on the calendar tab in the bottom left corner
  3. Click on Open calendar then From Address Book...

    On a Mac this is Open Shared Calendar
  4. Use the Global Address List to find a calendar to add
    It is important to keep in mind that the Global Address List shows both shared calendars and groups of people
  5. Press OK

The calendar will be added to the "Shared Calendars" group and auto-populate a single tab in the calendar window. If the calendar selected adds more than a single calendar, that is a sign that a group of users were added, not a single calendar.

Adding Exchange Calendar (WebApp)

The following process for adding calendars into the selection of Outlook calendars on a Windows computer. This is essential to add room reservation calendars, team meetings, or collaborate with any other users who use Exchange? Calendars.

Requirements

  • The user must have a computer
  • The user must have an Exchange account

Process:

  1. Go to exmail.oregonstate.edu
  2. Click on the calendar tab in the bottom left corner
  3. Right-click on My Calendar then click Add Calendar...
  4. Use the Global Address List to find a calendar to add
    It is important to keep in mind that the Global Address List shows both shared calendars and groups of people
  5. Press OK

The calendar will be added to the "Shared Calendars" group and auto-populate a single tab in the calendar window. If the calendar selected adds more than a single calendar, that is a sign that a group of users were added, not a single calendar.

(Exchange) Changing Non-ONID Password

Changing Non-ONID password

This set of instructions is intended for anyone without a Unified ONID account. If you sign into exchange with your ONID email address, you will want to follow the instructions to change your ONID password instead. 

If you know your current password

  1. Go to https://exmail.oregonstate.edu/.
  2. Login with your Exchange credentials. 
    • If your password has expired, you will now be prompted to change your password before you can login. You will not need to follow any of the additional instructions below.
    • If your password has not yet expired, you will be logged in; continue with the instructions below.
  3. After logging in, click Options (Upper right corner of the page).
  4. Click Change Password.
  5. Follow the instructions you're given to change your password.

  Note: If your computer is on the campus network when this process is completed you will want to log off of the machine   and log back in using your new password.

If you do not know your current password

Please contact your support technician.

(Exchange) Class E-mails

What are ONID Class Email Groups?

Every course at OSU has its own Exchange e-mail address. These class addresses are actually e-mail ‘groups’ and contain the ONID e-mail address of every student in the course.  An instructor can quickly and easily contact everyone currently enrolled in the class by sending an e-mail to the course address.  

On the first day of each term the e-mail groups are automatically created from course lists in Banner. Instructors are automatically given permission to send and receive group e-mail. By default they are only allowed to do so from their OSU email address. 

Please note: the members of a course are hidden in Outlook to protect student confidentiality. 

How to e-mail a course

The group address is the course number and section separated by underscores.  For example, course BIO 101 section 2 would have an address of BIO_101_002@oregonstate.edu.   

To send an email to your course:

 

  1. Open a web browser and navigate to https://exmail.oregonstate.edu/owa
  2. Login with your OSU username (e.g. username@oregonstate.edu)
  3. Click New to create a New message
  4. Click on “To…”
  5. On the top-left, choose “Show other address lists”
  6. Scroll down in the list and click on “Classes”
  7. Double-click on your class list to put it in the “To” box
  8. Click OK
  9. Compose your message and send

How to Email Student class list via MyOSU

In addition to the class lists, you can email students in a course via MyOSU:

  1. Login to MY OSU (http://myosu.oregonstate.edu)
  2. On the Welcome tab go to Online Services portlet
  3. Click on Faculty & Advisor folder
  4. Click on Term Selection
  5. A new tab opens with Online Services; select the term and submit
  6. Click on Faculty Detail Schedule, select the CRN that you need to view, submit
  7. At the bottom of the roster, there is an Email Class link to send start an email to the entire roster of students.

(Exchange) College-Specific Email Accounts

What Are College-Specific Email Accounts?

College specific email accounts are provided by individual colleges at the university. Since each college has different requirements for this type of email, it is important to check with your college to see if you are eligible for one.

Which Colleges Have Specific E-mail Accounts?

The College of Engineering has their own email account for Employees and Students. You can find out more about the College of Engineering e-mail here.

The College of Science Helpdesk (COSINe) manages email accounts for Faculty, Staff and Graduate Students. Click here to see if you are eligible for one of these accounts and are in one of the following colleges:

  • College of Science
  • Agricultural and Resource Economics
  • Botany and Plant Pathology Department
  • Geosciences Department
  • Greenhouse Operations

(Exchange) Configuring Devices

Device Configurations

There are quite a number of programs and devices that can be configured to access your Exchange email inbox. Below are instructions for adding your Exchange? inbox to various devices and programs. Please select your device from the list for instructions for adding your inbox:

(Configure) Android (Mobile)

Configuring Android (Mobile)

  • From the Home screen, press the Menu button.
  • Select Settings.
  • Select Accounts & Sync.
  • Select the Add account button.
  • Select Exchange ActiveSync (your device might instead say Corporate, ActiveSync, Microsoft Exchange, or Exchange) android unified email set up add account page
  • Set up the account:
    1. Enter your primary Exchange email address (first.last@oregonstate.edu)
    2. Enter your Exchange password
    3. Select Next Android unified email setup 1
  • You may see a screen that prompts you to enter information on domains. If you do not see it, skip to step about desired sync settings. If you do see it, proceed to the next step.
    1. Enter your username as username@oregonstate.edu.
    2. Enter a mail server of exmail.oregonstate.edu.
    3. Select Secure or SSL for security options.
    4. Select Next. Android unified email setup server information
  • You may see a screen that asks you to select your desired sync settings and push options. After you select them, select Next.
  • You may see a screen that asks you to name the account (e.g. you could type "OSU Email").
  • Select Finish setup or Done.
  • If you receive a "Remote Security Administration" warning, or a warning that "Your Exchange server requires that you enable security to continue synchronizing," select OK to accept. You may also need to select Activate on the "Activate Device Administrator" screen.
  • Android - Delete Existing Account

    If your existing android account does not allow you to edit your username, you will need to delete and re add your account with the correct credentials. To delete the account, follow the directions below:

    1. Open the main menu and select Settings
    2. Find the account you wish to delete under Accounts and select it
    3. Select the account Settings Deleting an android account settings
    4. Choose Delete Account in the upper right hand corner Deleting and android account 2
    5. Select the account you wish to delete on the left
    6. Select Delete in the upper right hand corner Deleting an android account 3
    7. Confirm that you wish to delete this account

    Your account has now been deleted from your device. Use the instructions above to re add your account with the correct credentials.

    (Configure) iOSx (Mobile)

    Configuring iOSx (Mobile)

  • Open Settings.
  • Select Mail, Contacts, Calendars, then select Add Account near the top of the right-hand column.
  • Select Exchange?.
  • On the account setup window, enter the following for each field:
    1. Email: Enter in your Exchange email address (FirstName.LastName@oregonstate.edu).
    2. Password: Enter the password for the account being configured.
    3. Description: Give the account any name you'd like, such as Exchange. iPhone exchange mail setup screen 1
  • Select Next.
  • Enter the following information (Email, Server, and Description should have auto-filled with the previously supplied information):
    1. Server: exmail.oregonstate.edu
    2. Domain: Leave Blank
    3. Username: ONIDUsername@oregonstate.eduiOS unified mail setup shot 2
  • Password: Enter the password for your account.
  • Select Done/Next.
  • You'll be directed to the enabled account applications page. Choose what you'd like enabled.
  • Select Save.
  • iOS – existing setup changes

    1. Open Settings.
    2. Select Mail, Contacts, Calendars, then select the entry for your OSU Exchange email.
    3. Select Account at the top of the screen
    4. On the account setup window, update the following fields:
      1. Domain: [delete any value that exists]
      2. Username: username@oregonstate.edu
    5. Select Done.

    iOS - Deleting an Existing Profile

    If you added you exchange inbox as a managed profile, you will need to delete this profile before adding your new profile with the correct credentials.

    1. Go to Settings
    2. Select General
    3. Select the profile you wish to delete
    4. Select Delete Profile
    5. Confirm that you wish to delete the profile

    (Configure) Mac Mail (Mac)

    Configuring Mac Mail (Mac)

    PLEASE NOTE:

    The instructions below assume the user has Mac Mail 5 or higher. If you have a version that is earlier than 5, the following instructions may not work for you. You can check the version you have by opening Mac Mail, clicking the "Mail" menu, then clicking "About Mail".

    Set Up an Exchange Inbox Connection in Mail for Mac

    An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

    1. Open Mail.
    2. Once open, click the "Mail" menu, then click "Preferences"
    3. Click on the "Accounts" tab at the top
    4. Click the "+" symbol in the lower left-hand corner to add a new account
    5. Fill in your full name, email address, and password, then click "Continue"
    6. Mac Mail should find your exchange inbox, and do the rest of the setup for you, and will start downloading your mail, contacts and calendars
      • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

     

    By default, Mac mail will connect to directory.oregonstate.edu for your email address book. If you would like to change this to something else, you can follow the steps below:

    1. Click the "Mail" menu, then click "Preferences"
    2. Click the "Composing" tab
    3. Under the "Addressing" section, click the "Configure LDAP" button
    4. Highlight the current OSU Online Directory entry, and click the "Edit" button
    5. Clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
    6. Click "Save", and then "Done" and you should be able to access contacts in the GAL.

    Set up an IMAP connection to the Exchange server

    If you cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only reccomended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure Mac Mail:

    1. Open Mac Mail 5.
    2. Once open, click the "Mail" menu, then click "Preferences"
    3. Click on the "Accounts" tab at the top
    4. Click the "+" symbol in the lower left-hand corner, and select the "Add Another Account" option
    5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
    6. Type your Email Password in the "Password" box
    7. In the "User Name" section, type your full username@oregonstate.edu email address
    8. Select "IMAP" from the Type dropdown menu
       
    9. Type "exmail.oregonstate.edu" in the Incoming Server section
    10. If present, check the Use SSL to Connect checkbox under the Incoming Server section.
    11. Type "mail.oregonstate.edu" in the Outgoing Server section 
      • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. If present, check the Use SSL to Connect checkbox under the Outgoing Server section.
    13. Click the "Add Account" button and close the Accounts window
    14. Outlook will then start downloading your mail

    (Configure) Outlook (2011 Mac)

    Configuring Outlook (2011 Mac)

    Set Up an Exchange Connection in Outlook 2011 for Mac

    An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

    1. Open Outlook 2011.
    2. Once open, click the "Outlook" menu, then click "Preferences"
    3. Under the "Personal Settings" area, click on "Accounts"
    4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange" option
    5. Fill in your full email address at the top, then select "User Name and Password" in the Method dropdown menu
    6. Fill in your username@oregonstate.edu in the "User Name" section 
    7. Fill in your password in the password box
    8. Click "Add Account" and it will start downloading your mail, contacts and calendars
      • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

     

    If you would like to configure a directory service (so you can access an OSU Global Address List), please take the following steps:

    1. Click the "Outlook" menu, then click "Preferences"
    2. Under the "Personal Settings" area, click on "Accounts"
    3. Select your OSU Exchange inbox from the list on the left and click the "Advanced" button in the lower-right
    4. Under the "Directory Service" section, clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
    5. Click "OK" and you should be able to access contacts in the GAL.

    Set up an IMAP connection to the Exchange server

    If you are off campus and cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only recommended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure outlook:

    1. Open Outlook 2011 .
    2. Once open, click the "Outlook" menu, then click "Preferences"
    3. Under the "Personal Settings" area, click on "Accounts"
    4. Click the "+" symbol in the lower left-hand corner, and select the "E-Mail" option
    5. Type your full Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
    6. Type your Email Password in the "Password" box
    7. In the "User Name" section, type in your username@oregonstate.edu
    8. Select "IMAP" from the Type dropdown menu
       
    9. Type "exmail.oregonstate.edu" in the Incoming Server section
    10. Check the Use SSL to Connect checkbox under the Incoming Server section.
    11. Type "mail.oregonstate.edu" in the Outgoing Server section 
      • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
    13. Click the "Add Account" button and close the Accounts window
    14. Outlook will then start downloading your mail

    (Configure) Outlook (2016 Mac)

    Configuring Outlook (2016 Mac)

    Set Up an Exchange Connection in Outlook 2016 for Mac

    An Exchange connection provides the most features and easiest access to your email. This is the preferred method if you are on-campus (desktop machine), off-campus (home machine), or both (portable computer).

    1. Open Outlook 2016.
    2. Once open, click the "Outlook" menu, then click "Preferences"
    3. Under the "Personal Settings" area, click on "Accounts"
    4. Click the "+" symbol in the lower left-hand corner, and select the "Exchange or Office 365" option
       
    5. Fill in your full first.last@oregonstate.edu email address at the top, then select "User Name and Password" in the Method dropdown menu
    6. Fill in your full username@oregonstate.edu in the "User Name" section 
    7. Fill in your password in the password box
    8. Click "Add Account" and it will start downloading your mail, contacts and calendars
      • Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

         

    If you would like to configure a directory service (so you can access an OSU Global Address List), please take the following steps:

    1. Click the "Outlook" menu, then click "Preferences"
    2. Under the "Personal Settings" area, click on "Accounts"
    3. Select your OSU Exchange inbox from the list on the left and click the "Advanced" button in the lower-right
    4. Under the "Directory Service" section, clear out the contents of the "Server" box, and type the address of your domain's Global Address List (for example: "gc.nws.oregonstate.edu")
    5. Click "OK" and you should be able to access contacts in the GAL.

    Set up an IMAP connection to the Exchange server

    If you are off campus and cannot get the above method to work, you can try setting up an IMAP connection to access your email. This is only recommended if you are having a problem setting up an exchange connection, as it doesn't have the same functionality as an exchange setup does. To configure outlook:

    1. Open Outlook 2016.
    2. Once open, click the "Outlook" menu, then click "Preferences"
    3. Under the "Personal Settings" area, click on "Accounts"
    4. Click the "+" symbol in the lower left-hand corner, and select the "Other E-mail" option
       
    5. Type your full first.last@oregonstate.edu Oregon State Email in and then click on the "Password" box. The window should widen out and let you add additional settings.
    6. Type your Email Password in the "Password" box
    7. In the "User Name" section, type your full username@oregonstate.edu
    8. Select "IMAP" from the Type dropdown menu
    9. Type "exmail.oregonstate.edu" in the Incoming Server section
    10. Check the Use SSL to Connect checkbox under the Incoming Server section.
    11. Type "mail.oregonstate.edu" in the Outgoing Server section
      • NOTE: If you are off campus and sending mail does not work, you will need to check the website or contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. Check the Use SSL to Connect checkbox under the Outgoing Server section.
    13. Click the "Add Account" button and close the Accounts window
    14. Outlook will then start downloading your mail

    (Configure) Outlook (Windows)

    Configuring Outlook (Windows)

    Set Up an Exchange Connection Automatically

    An Exchange connection is the preferred method, as it provides the most features and easiest access to your e-mail. These instructions walk you through the automatic Outlook setup, which is the easiest way to set up your email.

    Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

    If you are opening outlook for the first time, an account setup wizard will walk you through the process.

    1. Open Outlook 2010.
    2. On the "Microsoft Outlook 2010 Startup" page, click next.
      • Note: If this page doesn't appear, you can get to it by clicking on "File", then clicking the "Add Account" button
    3. On the screen stating "Would you like to configure an e-mail account," ensure "yes" is selected.
    4. If you are logged in to the computer with your CN account, your name and e-mail address will be automatically filled in to the proper fields. If it is not filled in automatically, just type your Name, email address, and password in to the required fields. Click "Next" when you are ready.Auto Account Setup Menu
    5. The next screen will ensure connections are established.
          If this finishes correctly, press "finish." Account setup completed
    6. Outlook will now retrieve your e-mail, calendar appointments and tasks.

    Note: Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.


    Set Up an Exchange Connection Manually

    Use this method if the automatic steps above don't work for you.

    Using this mode also configures "Outlook Anywhere" automatically. Outlook anywhere provides the ability to use an Exchange connection both on and off campus, without using the VPN.

    1.  
      1. Open Outlook 2010.
      2. Click File then click Account Settings and Account Settings again.
      3. Click the New button on this page.
      4. Click the Manually Configure Server Settings option, then click Next
      5. Select the Microsoft Exchange or Compatible Service option, then click Next
      6. On the next page, type exmail.oregonstate.edu in the Server box
      7. Type your username in the User name box, and click Check Name
      8. If a box opens asking for your username and password, put your full username@oregonstate.edu email in the User Name box. Enter your email password in the Password box.

        Image of manual outlook settings

     

    1.  
      1. Select your name on the list of entries that come up (Should be the top result, do not select ONID).

     

    1.  
      1. Click OK. The User Name box should then be filled in with your last and first name
      2. Click the More Settings button
      3. Click the Connection tab
      4. Under the Outlook Anywhere section, check the box next to Connect to Microsoft Exchange using HTTP
      5. Click on the Exchange Proxy Settings button
      6. A separate settings box should open, fill in the following information:
        • Under the Use this URL to connect to my proxy server section, type exmail.oregonstate.edu
        • Check the box next to Connect using SSL only
        • Check the box next to Only connect to proxy servers that have this principal name and enter msstd:exmail.oregonstate.edu in the box
        • Check the box next to On slow networks, connect using HTTP first
        • Under the Proxy authentication settings section, change the dropdown menu to NTLM Authentication
        • Click the OK button

    1. Click the Apply button, then click OK
    2. Click the Next button
    3. Click the Finish button
    4. A password popup box may open. Enter your email password and check the Remember my password box if you don't want it to ask you each time you open Outlook.

    Outlook should then be set up, and you will be able to access your email on or off campus.

    Note: This setup method also enables "Outlook Anywhere" by default, which allows you to access your email from off campus without using VPN. However, if you use outlook .pst files on another machine (such as a work machine), VPN is required to access those files.


    Set up an IMAP connection to the OSU Email Server

    This method is not recommended because it offers reduced functionality and security compared to an Exchange setup (see directions above). You should only setup with this method if you have trouble setting up your email to connect with Exchange. To setup an IMAP connection:

    1. Open Outlook 2010.
    2. Click File, then Account Settings, then Account Settings again.
    3. Click New to add a new account
    4. Check the box at the bottom that says Manually configure server settings or additional server types and click Next
    5. Select Internet E-mail and click Next
    6. Under the User Information section:
      • Enter your full name in the Your name: box
      • Enter your full first.last@oregonstate.edu e-mail address in the E-mail Address: box
    7. Under the Server Informationsection:
      • Select IMAP from the Account Type dropdown menu
      • Incoming mail server (IMAP): exmail.oregonstate.edu
      • Outgoing mail server (SMTP): mail.oregonstate.edu
    8. Under the Logon Informationsection:
      • Enter your full username@oregonstate.edu e-mail address in the User name: box
      • Enter your email password in the Password: box
    9. Click the More Settings... button
    10. Click the Outgoing Server tab
    11. Check the "My outgoing server (SMTP) requires authentication" box
    12. Click the Advanced tab
    13. Ensure the INCOMING Server (IMAP) is 993.
    14. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
    15. Ensure the OUTGOING server (SMTP) is 587.
    16. Click the dropdown next to "Use the following type of encrypted connection" and select SSL.
    17. Click "Ok".
    18. Click on "Next" and then "Finish".
    19. You should now have access to your email. Don't forget to click on "Send/Receive" to update your inbox and send email.

    (Configure) Thunderbird (Windows)

    Configuring Thunderbird (Windows)

    PLEASE NOTE:

    These instructions were tested in Thunderbird version 24.1.1 and may differ for other versions. Additionally, the full version of Outlook and/or Outlook Web Access are recommended over Thunderbird for users who prefer to have built-in functionality for calendaring, folder management, and access to the global address book.

    Follow the instructions below to set up Thunderbird to receive your OSU Exchange email.

    1. Open Thunderbird
    2. Go to Options and click on Account Settings
    3. Under Account Actions on the bottom-left, select 'Add Mail Account'
    4. Fill in the Name field (This part is just a matter of personal preference)
    5. Enter in your first.last@oregonstate.edu into the Email field and type in your password below.
    6. Click on the 'Continue' Button on the bottom-right and Thunderbird will attempt to automatically detect your server settings. This process usually fails so you may need to enter the following information manually:
      • Incoming settings:
        • Select IMAP from the dropdown menu
        • Type exmail.oregonstate.edu in the server hostname box
        • Select 993 from the Port dropdown menu
        • Select SSL/TLS from the SSL dropdown menu
        • Select Normal Password from the Authentication dropdown menu
      • Outgoing settings:
        • Type mail.oregonstate.edu in the server hostname box
        • Select 587 from the Port dropdown menu
        • Select STARTTLS from the SSL dropdown menu
        • Select Normal Password from the Authentication dropdown menu
      • Username field:
    7. Once finished, all of the settings should look like this:Mail Account Setup
    8. Now click the Advanced Config button. This will open up the Thunderbird settings window shown below:Thunderbird Main Settings
    9. Select the Outgoing Server option from the left-hand menu
    10. Make sure the outgoing server you just created (will be called mail.oregonstate.edu) is set to default and selected
    11. Click the Edit button
    12. Remove everything in the User Name field and put in your ONID user name instead:Domain Removal
    13. Click OK when you are finished, then OK again to close the main settings window
      • Note: When you attempt to send your first email message, Thunderbird will prompt you for your ONID password. Enter that in and you should be good to go.

    It may take a while for Thunderbird to download your mail if you have a large mailbox or slower network connection. If your mail doesn't appear at first, give it some time to catch up. After a few minutes your mailbox should load.

    (Configure) Thunderbird (Mac)

    Configuring Thunderbird (Mac)

    PLEASE NOTE:

    These instructions were tested in Thunderbird version 24.1.1 and may differ for other versions. Additionally, the full version of Outlook and/or Outlook Web Access are recommended over Thunderbird for users who prefer to have built-in functionality for calendaring, folder management, and access to the global address book.

    Follow the instructions below to set up Thunderbird to receive your OSU Exchange email.

    1. Open Thunderbird
    2. Go to Options and click on Account Settings
    3. Under Account Actions on the bottom-left, select 'Add Mail Account'
    4. Fill in the Name field (This part is just a matter of personal preference)
    5. Enter in your first.last@oregonstate.edu into the Email field and type in your password below.
    6. Click on the 'Continue' Button on the bottom-right and Thunderbird will attempt to automatically detect your server settings. This process usually fails so you may need to enter the following information manually:
      • Incoming settings:
        • Select IMAP from the dropdown menu
        • Type exmail.oregonstate.edu in the server hostname box
        • Select 993 from the Port dropdown menu
        • Select SSL/TLS from the SSL dropdown menu
        • Select Normal Password from the Authentication dropdown menu
      • Outgoing settings:
        • Type mail.oregonstate.edu in the server hostname box
        • Select 587 from the Port dropdown menu
        • Select STARTTLS from the SSL dropdown menu
        • Select Normal Password from the Authentication dropdown menu
      • Username field:
    7. Once finished, all of the settings should look like this:Mail Account Setup
    8. Now click the Advanced Config button. This will open up the Thunderbird settings window shown below:Thunderbird Main Settings
    9. Select the Outgoing Server option from the left-hand menu
    10. Make sure the outgoing server you just created (will be called mail.oregonstate.edu) is set to default and selected
    11. Click the Edit button
    12. Remove everything in the User Name field and put in your ONID user name instead:Domain Removal
    13. Click OK when you are finished, then OK again to close the main settings window
      • Note: When you attempt to send your first email message, Thunderbird will prompt you for your ONID password. Enter that in and you should be good to go.

    It may take a while for Thunderbird to download your mail if you have a large mailbox or slower network connection. If your mail doesn't appear at first, give it some time to catch up. After a few minutes your mailbox should load.

    (Configure) Generic Information

    Unfortunately, we cannot have the instructions for ALL device configurations. So, in case your device isn't one we have instructions for, here is some general information:

    If your common device wasn't listed, go ahead and click the feedback button below and request a set of instructions for it!

    (Exchange) Email Archiving

    Email Archiving

    Exchange Online Archiving is a new email storage option that has been implemented for Exchange accounts allowing messages to be quickly and easily archived to simplify mailbox quota management. This solution utilizes server-side storage that works in a similar manner to the traditional Personal Folders (PST) files most of us are used to. The advantage with this approach is that the archive is backed-up nightly, can have messages moved into it automatically, and is available within Webmail so it can be accessed from off campus. The initial archive size, and plan for making it available for use, will be determined by the DCA? or IT support group for each department.

    While this solution is designed to replace the traditional PST file, and will meet the needs for the majority of Exchange users, there may still be situations where other options are better suited. If would like suggestions on how to best manage your mailbox, including how to incorporate this archiving option, contact your DCA or IT support group for assistance.

    The automatic archiving is accomplished through the use of policies which determine the frequency in which messages are moved to the archive. Once your IT support entity has enabled the service for your mailbox the archive policies can be set at the mailbox level, folder level or on individual messages. By default there is no Parent Folder Policy set server side so if you want to have items moved to the archive automatically you will need to assign a policy to your mailbox, subfolders, or messages.

    When a policy has been applied, the affected messages are moved into the online archive overnight. When items are moved to the archive by policy, the mailbox folder structure is preserved (i.e. if a policy is set on a folder, all of the messages that meet  the policy criteria will be moved to a folder of the same name within the archive).

    If Exchange Online Archiving has been enabled for your mailbox you will see an additional entry under the Exchange mailbox in Outlook 2007/2010 and OWA called Archive or Online Archive.

    1. The picture below shows how you can tell if archiving is enabled on your mailbox in Outlook (the name of your archive my be different than in the screenshot):archive visability

    2. The picture below shows how you can tell if archiving is enabled on your mailbox in OWA (the name of your archive my be different than in the screenshot):archive visability OWA

    Note: Only Windows users can change archiving/retention policy from within Outlook client. Mac users will need to change their settings in OWA.

    To assign an archiving policy to a mailbox, complete the following steps:

    1. Right click on the mailbox you want to enable archiving settings for.
    2. In the context menu, click on Data File Properties.
    3. Select the Policy tab on the dialog box that comes up.
    4. Under the Online Archive section select the drop down menu and pick the archiving policy that will best meet your needs.
    5. Click on the Apply button to save the change then click on the OK button to close the dialog box.

    To assign a policy to a single mailbox folder, complete the following steps:

    1. Right click on the mailbox folder you want to enable archiving settings for.
    2. In the context menu, click on Properties.
    3. Select the Policy tab on the dialog box that comes up.archive settings in Outlook
    4. Under the Online Archive section select the drop down menu and pick the archiving policy that will best meet your needs.
    5. Click on the Apply button to save the change then click on the OK button to close the dialog box.

    To assign a policy to a single message, complete the following steps:

    1. Right click on the message you want to enable archiving settings for.
    2. Click on the Assign Policy option in the context menu
    3. Select a policy from the menu that comes up.
    4. If you want to change your settings in the future you can select the mailbox, folder, or individual message then click on the Assign Policy option in the Outlook ribbon to select a different policy from the menu that comes up.

      assign policy tab

    Note: In OWA, archive/retention policies can only be set at the folder level and not the mailbox level.

    1. To assign an archiving policy to a folder, right click on the folder you want to enable archiving settings for.
    2. In the context menu, click on Archive Policy.
    3. Select the archiving policy that will best meet your needs.
    4. Repeat the process for any remaining folders you wish to configure. archive settings in OWA

    This process can only be accomplished via Outlook for Windows as the .pst file format is not compatible with Microsoft mail clients for Macintosh or OWA. To move a message or folder from a PST to the online archive simply left click and drag the message or folders from the PST and drop them (release the mouse button) into the archive. You can also move messages or folders by right clicking on the item you wish to move and selecting Move or Move Folder from the context menu. You will be presented with a dialog box that allows you to select an appropriate new location and an OK button you can click on to complete the process.

    It is recommended you remove the unneeded/empty PST files from Outlook to avoid confusing them with the Online Archive. When you have transferred all of the folders and messages from your .pst file to your new Online Archive you can remove the PST file from Outlook (Windows only) by right clicking on the PST and selecting ‘Close “Name of PST”’ from the context menu. The PST file will not be deleted, it will just stop being accessible from Outlook.

    There are a few limitations associated with the Exchange Online Archiving feature. These should have a minimal impact on most Exchange users, but are listed here to make everyone aware of what they are.

    1. The online archive is not available for OWA Light, Microsoft mail clients for OS X, or Microsoft Exchange ActiveSync. As a result, messages that have been moved to the archive will not be accessible in Outlook 2011 or on mobile devices.
    2. When this option is enabled on a mailbox the AutoArchiving feature for that mailbox will no longer function in Outlook (this applies to Windows clients as Mac clients do not have the option to begin with). You can recreate the auto archive functionality using the Archive Policy options.
    3. When using the Search dialog in Outlook for Windows, you can select the 'All Outlook Items' option to return results from both your mailbox and the online archive simultaneously. This does not work in OWA so you will need to select the Online Archive before entering search criteria.
    4. 100MB and voice mail mailboxes do not qualify for an online archive.

    (Exchange) Outlook Web Access

    Access your Exchange Inbox via Webmail

    If you are off campus and want to check your Exchange email, webmail is the easiest solution.

    1. Type exmail.oregonstate.edu in the addess bar of your web browser.

    2. Log in to the site with your Exchange inbox information and you will be able to access your e-mail right on the web site. You may also use your e-mail address as your username:

    This is another example for John Doe using his full e-mail address.

    You are now signed into the Outlook Web App!

    If you would like to use the Lite/Light version of OWA, please use the following instructions:

    1.    Log into Outlook Web Access.
    2.    Click on the Options drop-down menu at the top right hand side of the page just below your name and select "See All Options..."
    3.    Click on Settings from the left hand navigation pane.
    4.    Click on General at the top of the page.
    5.    Under Accessibility, select the checkbox next to "Use the blind and low vision experience."
    6.    Click Save at the bottom right hand side of the page.
    7.    Restart your web browser and log back in. You should now be seeing the "light" version of the webmail client.

    Note: This log in page should continue to remember your username information on your current machine for future log ins, unless you clear your temporary internet files. (Previously selectable via the "This is a private computer" checkbox on the old log in form)

    Note: Only Internet Explorer supports the full features of Office Outlook Web Access (OWA). Other web browsers (Firefox, Opera, Safari, Chrome) only support the "Lite" version of OWA.

    Listserv Email

    What is Mailman??

    Mailman is a mailing list program, or "listserv." You may create a mailing list when you have a group or organization that needs an efficient means of communication via e-mail. Members with appropriate permissions can send an email to the list, and that email will be sent out to all others on the list, keeping everyone updated. List administrators also have access to additional features such as spam filters and moderation settings.

    Who Has Access?

    Anyone with an email address can join a mailing list (some lists require moderator approval before they will allow you join). If you wish to create a Mailman mailing list, you must be associated with OSU and have an ONID account.

    How Do I Access Mailman?

    You can access Mailman on the following website: http://lists.oregonstate.edu/

    What is a List Admin?

    Admins of a Listserv have a lot of power within the list and it can quickly become overwhelming. They have the power to add or remove subscribers, allow/disallow members and subscribers to send to the list, add moderators or other admins, or even archive the list.

    The official Listserv Manual for Admin is here: https://www.gnu.org/software/mailman/mailman-admin/index.html.

    What is a List Member/Subscriber?

    Being a member of the Oregon State University Community, you are (by default) placed in a certain group of lists. Lists can be based off of departments, majors, roles, buildings, clubs, or anything else.

    The official Listserv Manual for Members is here: https://www.gnu.org/software/mailman/mailman-member/.

    ONID E-mail

    What is ONID Email?

    The OSU Network ID (ONID) is the basic network account provided to everyone associated with the university. When you sign up for your ONID account, your ONID email account is also created. The email address will be formatted as username@oregonstate.edu

    Your username is provided at the end of the ONID sign up process. For more information about your ONID account click on the ONID category in the help topics menu.

    How do I access it?

    Google Apps for OSU: Using a web browser, visit oregonstate.edu/google. You can also go to gmail.com and enter your onid email address.

    What helpdocs exist for it?

    We understand this program can be confusing to some users, so we have created a few helpdocs for anyone who needs them! Click on any of the following articles to get help:

    (ONID Gmail) Configuration

    ONID Device Configurations

    There are quite a number of programs and devices that can be configured to access your ONID email inbox. Below are instructions for adding your ONID inbox to various devices and programs. Please select your device from the list for instructions for adding your account:

    (Configure) Android (Mobile)

    Configuring Android (Mobile)

    1. Tap the email  or Mail  icon. This is located on your home screen or in your list of Programs.
    2. The next step depends on whether you already have another email account set up.
      1. If you do  not  have an email account set up, you will only need to choose a mail provider. Choose Other or Others
      2. If you do already have an email account set up, you will need to select either Menu  or Settings  to see Account options. You will then do the following:
        1. Tap New Account  or Add Account  (you may need to access the Menu again to see this button).
        2. If prompted, tap Email . If you don't see this option, go to the next step.
        3. Choose Other  or Others  from the list of email providers.
    3. If you are asked to enter an email address or you use Gmail to access your onid email, enter your ONID email address
    4. Enter your ONID password
    5. Tap Next
    6. For Account Type or Protocol, select IMAP .
    7. Your password should already be entered.
    8. For IMAP server, enter imap.gmail.com
    9. Select SSL  for security type
    10. Make sure the port number is set to 993.
    11. Tap Next .

      At this point, the server verifies your account settings. If your account is verified, continue below. If your account is  not  verified, make sure the username and password are entered correctly. If there is a problem contacting the server, try changing the security type to TLS and change the port number to 143.
    12. For SMTP server, enter smtp.gmail.com
    13. Select SSL  for security type.
    14. Make sure the port number is set to 465 ( or587 )
    15. Make sure Require Sign-in  or Login required  is checked, and that your username  and password  are entered in correctly.
    16. Tap Next .

      If there is a problem contacting the server, try changing the security type to TLS and change the port number to 587.
    17. On the next screen you can set your preferences for this account. You can accept the defaults or make changes. You may be asked to enter your name so that people know who you are when you send them email.
    18. Tap Next  or Finish Setup  or Done , whichever applies.

    You are done!

    Your phone should now receive emails from your ONID account. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

    (Configure) Blackberry (Mobile)

    Configuring Blackberry (Mobile)

    1. Make sure your phone is connected wireless or through your mobile network
    2. Click the Menu Button
    3. Click Setup
    4. Click Personal Mail Setup
    5. Accept the License Agreement
    6. Fill in your Email Address. The format is username@oregonstate.edu.
    7. Fill in your ONID Password
    8. Click Next
    9. Click I will provide the settings to add this email account
    10. Re-enter password and click Next
    11. Select Internet Service Provider Email (POP/IMAP)
    12. Click Next
    13. Click I will provide the settings to add this email account again
    14. Click Next
    15. Fill in your email and password again
    16. For Email Server, enter "imap.gmail.com"
    17. Click Next
    18. Then Close

    (Configure) Entourage (Mac)

    Configuring Entourage (Mac)

    Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the  Google FAQ  on where to find the IMAP settings.

    1. Open Entourage. If this is the first time opening the program, a Entourage Setup Assistant box may open. Please close this box.
    2. Open the  Tools  menu and choose  Accounts .
    3. Click on  New .
    4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
    5. Select  IMAP  from the Account type drop-down list and click  OK .
    6. Enter an  Account Name  which you will use to identify the account, such as "oregonstate.edu" or "ONID email" (this can be anything you want)
    7. Enter your  Name  the way you want other people to see when they receive your e-mail.
    8. Enter your  E-mail Address.  
    9. Enter your  ONID username  in the Account ID field.
    10. The  IMAP server name  is " imap.gmail.com ".
    11. Click the  Click here for advanced receiving options  button.
    12. Check the  This IMAP service requires a secure connection (SSL)  box and close the window.
    13. The  SMTP server  is " smtp.gmail.com ".
    14. Click the  Click here for advanced sending options  button.
    15. Check the  SMTP service requires secure connection (SSL)  button.
    16. Check the  Override default port  button and type " 465 " or " 587 ".
    17. Check the  SMTP server requires authentication  box.
    18. Check the  Use same settings as receiving mail server  box and close the window.
    19. Click  OK .
    20. Enter your ONID password when prompted.
    21. Close the Accounts window.

    Entourage is now configured to check your ONID Gmail!

    (Configure) Evolution (Linux)

    Configuring Evolution (Linux)

    These instructions were tested with Evolution versions 2.32 and 3.02. 

    1. Open Evolution.
    2. If this the first time running Evolution, it will walk you through connecting to your email account. Otherwise, open the  Edit  menu and choose  Preferences . Under  Mail Accounts , click the  Add  button.
    3. Click the  Forward  button to begin the setup process.
    4. Enter your  Full name  and  E-mail address  and click the  Forward  button.
    5. Select  IMAP  from the "Server Type" drop-down list.
    6. The  Server Name  is imap.gmail.com
    7. Enter your ONID username in the  Username  field.
    8. Select  TLS encryption  from the "Use secure connection" drop-down list.
    9. Click the  Forward  button.
    10. Uncheck the "Show only subscribed folders" box and click the  Forward  button.
    11. The  SMTP Server  is smtp.gmail.com .
      Note: 
      If you are off-campus and sending mail does not work, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. Check the "Server requires authentication" box.
    13. Select  TLS encryption  from the "Use secure connection" drop-down list.
    14. Select  PLAIN  from the "Type" drop-down list.
    15. Enter your ONID username in the Username field.
    16. Click the  Forward  button.
    17. Enter an  Account Name  and click the  Forward  button.
    18. During first time Evolution setup only: Select your time-zone and click the  Forward  button.
    19. Click the  Apply  button to complete the setup process.

    Evolution is now configured to check your mail!

    (Configure) Live Mail (Windows)

    Configuring Live Mail (Windows)

    1. Open Windows Live Mail.
    2. Click on  Add e-mail account  on the left side.
    3. Enter your  E-mail Address.  
    4. If you want Live Mail to remember your password (and not prompt you for it), check the  Remember password  box (and then enter your password). Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
    5. Enter your  name  into the  Display Name  box. This is what other people will see when they receive your mail.
    6. Check the  Manually configure server settings or additional server types  box and click  Next .
    7. Select  IMAP  from the  Account Type  drop-down list.
    8. The  Incoming server  name is imap.gmail.com
    9. Check the  This server requires a secure connection (SSL)  box.
    10. Confirm  Clear text authentication  is selected from the  Log on using  drop-down list.
    11. Confirm that your ONID username is in the  Login ID  box.
    12. The  Outgoing mail server  name is smtp.gmail.com
    13. The  Outgoing mail server port is 587 ( or 465 )
    14. Check the  This server requires a secure connection (SSL)  and  My outgoing server requires authentication check.
    15. Click  Next.
    16. Click  Finish.

    (Configure) Mail (Mac)

    Configuring Mail (Mac)

    Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the  Google FAQ  on where to find the IMAP settings.

    1. Open Mac OS X Mail.
    2. The first time you run Mac OS X Mail, it will ask you to set up your mail account. Otherwise, follow these steps:
    3. Open the Mail menu and choose Preferences ...
    4. Click on Accounts on the top menu.
    5. Click the + (plus) button at the bottom left to add a new account.
    6. Enter your name - this is what other people will see when they receive your e-mail.
    7. Enter your E-mail Address. 
    8. Click the Continue button.
    9. Select " IMAP"  from the Account Type  drop-down list.
    10. Type " ONID Gmail " in the Description field.
    11. The Incoming Mail Server name is " imap.gmail.com "
    12. Enter your full ONID address in the User Name field.
    13. Enter your ONID password in the Password field.
    14. Click the Continue button.
    15. Mac OS X Mail will verify the settings. The Outgoing Mail Server window will appear next.
    16. Type " OSU " in the Description field.
    17. The Outgoing Mail Server name is " smtp.gmail.com "
    18. Check the Use Authentication box. Enter your full ONID email and password if they are not already there.
    19. Click the Continue button.
    20. Mac OS X Mail will verify the settings. The Account Summary window will appear next.
    21. Click the Create button.
    22. The settings box will close, and you should be taken back out to the account settings page. Once you are there, click on the Outgoing Mail Server dropdown list, and click Edit SMTP Server List .
    23. Click on the Advanced tab at the bottom half of this settings page
    24. Select the Use Custom Port option and type " 465" or " 587 "
    25. Click OK 
    26. Navigate back to the main accounts page and select Advanced , and verify that the port number is " 993" .
    27. Close all open settings boxes

    OS X Mail Client is now configured to check your ONID Gmail!

    If Mac OS X Mail is prompting you for a password everytime you wish to check your mail after configuring it, make sure your username is set correctly. To verify that it is listed correctly, please do the following:

    • In the Mac task bar, click Mail , and under Mail - click Prefrences .
    • You should be brought to a new window. In the new window, please press Accounts .
    • Once in the Accounts page, look for the username field. In the username field, make sure it is your full ONID email!

    (Configure) Mail (Windows)

    Configuring Mail (Windows)

    1. Open Windows Mail.
    2. Open the Tools menu and choose Accounts...
    3. Click the Add button and select E-mail Account
    4. Enter your name - this is what other people will see when they receive your e-mail.
    5. Click Next .
    6. Enter your E-mail address.  The format is username@oregonstate.edu. Click Next .
    7. Select IMAP from the "Incoming mail server" drop-down list.
    8. The Incoming mail server name is imap.gmail.com
    9. The Outgoing mail (SMTP) server name is smtp.gmail.com
      Note : If you are off-campus and cannot send e-mail, then you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Mail Server.
    10. Check the "Outgoing Server Requires Authentication" box.
    11. Click Next .
    12. Enter your ONID email in the E-mail username field and your ONID password in the Password field.
    13. Uncheck the "Remember password" box.
    14. Click Next .
    15. Click Finish .
    16. You will get a pop-up window asking for you ONID credentials. Click Cancel which will take you to the Internet Accounts window.
    17. Select the ONID account under Mail, and click the Properties button.
    18. Click the Advanced tab.
    19. Under  Outgoing Mail Server , check the "This server requires a secure connection (SSL)" box 
    20. Set the  Outgoing  Port Number  to  587 ( or 465 )
    21. Under  Incoming mail (IMAP) , check the "This server requires a secure connection (SSL)" box. 
    22. Verify that the  Incoming   Port Number  is now  993 .
    23. Click OK and Close the Internet Accounts window.
    24. You will see a dialog box asking to refresh your folders. Click Yes and provide your ONID credentials when prompted.

    Windows Mail is now configured to check your mail!

    (Configure) Outlook (Mac)

    Configuring Outlook (Mac)

    Please note that you must have IMAP enabled before attempting to connect your ONID Gmail to your Outlook application. For more information, please visit the Google FAQ on where to find the IMAP settings.

    1. Open  Outlook
    2. Once open, click the " Outlook " menu, then click " Preferences "
    3. Under the " Personal Settings " area, click on " Accounts "
    4. Click the "+" symbol in the lower left-hand corner, and select the " E-mail... " option 
    5. Fill in your ONID Email Address  in the " User name: " section. The box should then widen out and allow you to fill out additional information, such as your password.Please enter your corresponding ONID password in the password field.
    6. Select " IMAP " from the  Type  dropdown menu
    7. In the  Incoming Server  section, type " imap.gmail.com ".
    8. Check the box next to Use SSL to Connect
    9. In the Outgoing Server section, type " smtp.gmail.com ".
    10. Check the box next to to  Use SSL to Connect  and set the port to " 465 " or " 587 "
    11. Under More Options , change the authentication to use incoming mail settings. 
    12. Click " Add Account " and it will start downloading your mail. If you receive a login error message asking if you would like to re-enter your password, click  Yes  and type in your ONID password again.

    Auto Account Setup Menu

    Note : Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

    (Configure) Outlook (Windows)

    Configuring Outlook (Windows)

    1. Open Outlook
    2. Open the File menu and choose Account Settings .
    3. Click on the E-mail tab and click New ....
    4. Click the Manually configure server settings or additional server types button and click Next .
    5. Choose Internet E-mail and click Next .
    6. Enter your name . This is what other people will see when they receive your mail.
    7. Enter your E-mail Address . The format is username@oregonstate.edu.
    8. Select IMAP from the Account Type drop-down list.
    9. The Incoming mail server name is imap.gmail.com
    10. The Outgoing mail server (SMTP) name is smtp.gmail.com
    11. Enter your ONID email address in the User Name field.
    12. If you want Outlook to remember your password (and not prompt you for it), check the Remember password box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
    1. Click the More Settings... button.
    2. Click on the Outgoing Server tab.
    3. Check both the My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server box.
    4.  Click on the Advanced tab.
    5. Under Incoming server (IMAP) , select SSL  from the drop-down list.
    6. Set the incoming server port number to 993
    7. Under Outgoing server (SMTP) , select TLS from the drop-down list.
    8. Set the outgoing server port number to 587 ( or 465 )
    9. Click OK .
    10. Click Next .
    11. Click Finish .

    (Configure) Outlook Express (Windows)

    Configuring Outlook Express (Windows)

    1. Open Outlook Express
    2. Open the  Tools  menu and choose  Accounts...
    3. Click the  Add  button and select  Mail...
    4. Enter your name (this is what other people will see when they receive your e-mail), then click  Next .
    5. Enter your  E-mail address.  The format is username@oregonstate.edu. Click  Next .
    6. Select  IMAP  from the "Incoming mail server" drop-down list.
    7. The  Incoming mail  server name is imap.gmail.com
    8. The  Outgoing mail (SMTP)  server name is smtp.gmail.com
    9. Click  Next .
    10. Enter your ONID email Use OnidUsername@oregonstate.edu in the  Account name  field.
    11. Uncheck the "Log on using Secure Password Authentication (SPA)" box.
    12. Click  Next .
    13. Click  Finish .
    14. This will bring you back out to the accounts page again. Click on the Mail tab, select the newly created ONID account, and click the  Properties  button.
    15. Click the  Servers  tab.
    16. Under  Outgoing Mail Server  check the "My server requires authentication" box.
    17. Click the Advanced tab.
    18. Under  Outgoing mail (SMTP) , change the port to  587 ( or 465 ) , then check the " This server requires a secure connection (SSL) " box.
    19. Under  Incoming mail (IMAP) , change the port to  993 , then check the " This server requires a secure connection (SSL) " box.
    20. Click  OK  and close the Internet Accounts window.

    (Configure) Pine (Linux)

    Configuring Pine (Linux)

    Pine was developed by the University of Washington specifically to provide user access to electronic mail without complication. Pine was originally based on ELM but has evolved into a completely different program. Although we describe many of Pine's functions below, Pine is quite easy and natural to use, and is used daily by thousands of users at the University of Washington and elsewhere around the world. You may find that exploring it on your own and reading Pine's built-in help messages is the most enjoyable way to learn its features (and the most comprehensive).

    For more help on getting connected to shell.onid.oregonstate.edu, please refer here.

    Conventions Used In This Document

    Commands you are instructed to type are shown in bold:

    cd mail

    Keys to press are shown surrounded by angle brackets: <RETURN> or <ALT>

    Within Pine, menu function letters preceded by a caret (^) signify a control character. For example, "^G" means <CONTROL><G>, which means press and hold the <CONTROL> key, then press the <G> key and then release both keys.

    Connecting To The Shell Server

    For more help on getting connected to shell.onid.oregonstate.edu, please refer to: /och_helpdocs/onid/using-onid/shell

    Using an SSH? program, open a connection to shell.onid.oregonstate.edu . When prompted, enter your ONID username and password to login.

    Using Pine

    After typing in your correct login and password you will be at the UNIX prompt. To run the Pine program type:

    pine

    Then press the <RETURN> key and you will enter into the main menu of the Pine mail program:

    pine1

    Within Pine, each menu function is preceded by its one-letter command, usually shown highlighted in reverse video at the bottom of the screen. For example, entering a <?> will display help information, or entering a <Q> command will cause Pine to exit.

    You can press <M> within most screens in Pine in order to return to this Main screen

    How To Address Electronic Mail

    When people begin using e-mail they often find the addressing system confusing. E-mail addresses are very similar to postal mail addresses. Both postal and e-mail addresses utilize a hierarchical addressing system; the information goes from very specific to very general. Here are some examples of e-mail addresses:

    		george@cac.washington.edu
    		
    coyotew@oregonstate.edu
    molly@microsoft.com

    A breakdown of an e-mail address is as follows:

    		george (user name or ID)
    		
    @ (this user is located at)
    cac (a particular department)
    washington (Washington campus network)
    edu (education domain on the Internet)

    Each element of information is separated by a period. The first element is the most specific. The @ symbol separates the user portion from the machine which holds this account. It is important to note that each part of the address is equally important. If any piece of the address is missing, your message cannot be delivered.

    Composing And Sending Mail

    To originate a message, choose COMPOSE <C> from the Pine main menu. The following screen will appear:


    pine2

    First you must enter the email addresses of the recipients of the message. Email addresses must be typed exactly without mistakes or the message will not reach its recipient(s). Undeliverable mail will usually be returned to you, or "bounced" but that is not guaranteed.

    The To: line is where you specify the primary recipients of the message (you can specify more than one recipient if you separate the addresses with commas). On the Cc: or "carbon copy" line you can specify additional recipients (if any) who will receive a copy of the message.

    The Attachment: or attachment line allows you to specify files that can be "attached" to your message, such as a word processing document or spreadsheet.

    Entering and Editing Messages

    After entering the subject of the message, you may begin to type the body of the message. While typing, Pine will "word wrap" the text; that is, you need not press <RETURN> or <ENTER> at the end of each line. If you make a typographical error, you can (if necessary) position the cursor using the arrow keys and use the <BACKSPACE> or <DELETE> key. You can also use the Cut Line command <CONTROL><K> to delete the entire line on which the cursor is positioned. A complete description of the editing capabilities is displayed by the Get Help command <CONTROL><G>.

    Other commands you may find useful when entering a message include a spell checker, To Spell <CONTROL><T>, and a paragraph justifier, Justify <CONTROL><J>. If you wish to read the text of the message in from a file, or perhaps you transferred some data that you'd like to read in and include in the message, use the Read File command <CONTROL><R>.

    If you decide you don't want to send your message any time during the editing process, you can either Cancel the message <CONTROL><C>, or Postpone it for later use <CONTROL><O>. If a message is postponed, Pine will ask you if you want to continue your postponed message the next time you compose a message.

    When you have completed entering and editing your message, use the Send command <CONTROL><X>. Pine will ask you to confirm that you wish to send the message. If you answer yes, Pine sends the message and displays the main menu. If you answer no, Pine returns you to the editor.

    The fact that Pine sends your message without presenting you with an error message does not mean your message was delivered or was addressed correctly. When Pine sends a message, it hands the message over to a mail delivery program that performs the actual transmission of the message. If the mail delivery program cannot deliver the message, it usually returns a copy of the message to you (often called a "bounced message") with a brief explanation as to the cause. Under certain circumstances, it can take several days for a message to be bounced, although in most cases it is returned within a few minutes if there is a problem. If you cannot understand why a particular message has bounced, contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu and they will try to determine the cause. By far the most common cause is a faulty address.

    Viewing Mail

    To view email messages you've received, choose the FOLDER INDEX command <I> from the main menu. A screen similar to the following will appear:




    The first line of the screen displays the name of the mail folder you are reading, how many messages are present in the folder, and the number of the current message.

    A mail folder is the computer equivalent of a file folder where you store messages. You can sort and separate your mail into different folders by topic or however you choose to organize messages. The folder that Pine reads when it is started is the Inbox folder and is where incoming messages are located.

    The current message is the message you are selecting to view, reply to, forward, save, or delete, and is highlighted in reverse video in the index. You can change the current message selection by choosing the Next Msg or the next message command <N> and the Prev Msg or previous message command <P>. You can also use the up-arrow and down-arrow keys to move the selection.

    For each message listed in the index, the following information appears:


    pine4

    Select the message you wish to read as above, then press the <RETURN> or <ENTER> key or choose the View Mail command <V>. The message is then displayed as shown below:


    pine5

    At this point you can choose to reply to <R>, delete <D> or save <S> this message (see below).

    Sending a Reply

    If you choose the Reply <R> command, Pine asks whether you wish to include the text of the original message in the reply. Pine tries its best to enter the proper return address in the To: field, but you should verify that the address lines are correct before sending the message.

    Deleting a Message

    To delete a message, choose the Delete command <D>. If you subsequently change your mind, the message can be "undeleted" any time before you quit from Pine using the Undelete command <U>. The message is not actually deleted from the inbox until you quit from Pine and instruct Pine to "expunge" messages from the inbox when asked. If you delete a message and there are additional messages in the current mail folder, Pine automatically views the next message.

    Saving Messages

    If you choose to retain a message after viewing it, you should not leave it in your inbox. It is a good idea to save the message in a folder where the name signifies the topic or sender. This makes it convenient to find the message again or download related messages to a personal computer for indefinite storage. After choosing the Save command <S>, Pine will ask for the name of the folder into which to save the message:

    		SAVE Msg #1 to folder in <Mail> [saved-messages] :
    		
    ^G Help ^T To Fldrs
    ^C Cancel Ret Accept

    You can choose the default folder, saved-messages, by pressing the <RETURN> or <ENTER> keys or specify any folder name you wish (alphanumeric characters only, no spaces or tabs). If the named folder doesn't exist, Pine will ask you to confirm that you wish to create it. If you choose To Folders <^T>, Pine presents you with a menu of your folder names from which you can select by moving the cursor.

    Folders

    As was explained above, you can create mail folders and store messages in them. The FOLDER LIST command <L> from the main menu allows you to switch the current folder you are viewing to any of the mail folders that you have created.

    You will first see the COLLECTION LIST. Press <RETURN> or <ENTER> to select Mail.


    pine6

    Next, you will see the FOLDER LIST.


    pine7

    To view mail in a listed folder, highlight it so that it shows in reverse video by selecting the folder name with the arrow keys, then press <RETURN> or <ENTER> or choose the [View Fldr] command <>>. Pine opens that folder and places you in the mail index.

    Address Book

    Pine allows you to maintain an address book of recipients to whom you frequently send e-mail. To use it, choose the ADDRESS BOOK command <A> from the main menu. You will then see the ADDRESS BOOK LIST. Choose the personal address book, .addressbook, by pressing <RETURN> or <ENTER>.


    pine8

    The Personal Address Book will look something like this:
    pine9

    For each recipient listed in the address book there are three pieces of information stored:

    1. A short, memorable nickname by which you refer to the recipient. This could be the recipient's first name, initials, login name, etc.
    2. The recipient's full name in English.
    3. The recipient's complete email address.

    Use the Add command <@> to add additional entries to the address book.

    Printing Messages

    There are two alternative ways to obtain a hard copy printout of a message if you have your own printer. One method is to Export <E> the message to a file, transfer the file to your own computer, and then use the local printer and printing method you normally use on your system. (For help transferring files, please contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu.)

    The other method is to print to the printer connected to your computer, choose "attached-to-ansi" under "Printer attached to IBM PC or compatible, Macintosh."

    To print a message while viewing it, simply press the Print command <%>.

    Logging Off The Shell Server

    When you have finished using Pine, always Quit from Pine <Q> and issue the "logout" command to log you off the server and close the connection.

    And Now a Few Words about E-mail Etiquette

    • Be brief. In most cases, try to fit your message into one screen of text.
    • Use blank space between paragraphs or other logical units of text to break it up for easier reading.
    • Use mixed upper and lower case and standard capitalization. Mixed-case text is much easier to read than all lower or all upper case. Even worse, USING UPPER CASE WHEN YOU WRITE IS LIKE SCREAMING WHEN YOU SPEAK!

    Most computer terminals do not display underlined or italicized characters, which are commonly used to provide emphasis in handwriting. So, if you want to emphasize something, use all-capital letters for what you REALLY want to emphasize. Other ways to emphasize a word is to put asterisks, or other special characters at the beginning and end of the word or phrase, like *this*, or like _this_ or >even< like that!

    Never forget the person to whom you are sending the mail is another human being, with feelings and beliefs that may be very different from yours! This can be easy to forget when you are sitting at a computer terminal, writing a mail message to a person you might never have met in real life.

    In face to face conversation, there are many subtle cues provided by body language and intonation that let us know how what we are saying is affecting the other person. These cues are completely absent when using e-mail, so strive to be concise, clear and polite in your own writing and flexible in your interpretation of other people's mail.

    Finally, before sending off your e-mail message:

    • Look over what you have written.
    • Make sure you've said everything you needed to say.
    • Make sure you haven't said things you didn't need to say.
    • Make sure you've used correct spelling and grammar: splling eerers end bad grammers madeit harder fer uther peeple to reed what you wrought :)

    Using OSU Online Directory

    Pine on shell.onid.oregonstate.edu is already configured to use the OSU Online Directory. Follow these steps to use the OSU Online Directory:

    1. Run pine .
    2. Compose a message by pressing C .
    3. Move your cursor to one of the email address fields (To:, Cc:, etc).
    4. Press ^T (To AddrBk).
    5. Highlight OSU Online Directory and press enter .
    6. Type in a string to search for, such as a last name or first name, and press enter . If your search is too generic (for example, you searched for "smith"), Pine will show you the first 200 matches and warn you that the size limit was exceeded.
    7. Highlight the entry you want to use and press enter .
    8. The entry will be placed in the email address field (To:, Cc:, etc).

    (Configure) Thunderbird (Mac)

    Configuring Thunderbird (Mac)

    1. Open Thunderbird
    2. Select Options  from the drop down menu on the top right, then  Account Settings
    3. Select  Account Actions  in the bottom left of the window, then  Add Mail Account
    4. Enter your name as you'd like it displayed to others
    5. Enter your ONID email address and ONID password
    6. Click  Continue
    7. Thunderbird will automattically scan for ONID account settings, and will most likely print a " failed to find the settings for your email account " message. This is normal.
    8. For the  Incoming  settings:
      • Select  IMAP  from the dropdown menu to the left of " Incoming: "
      • Enter  imap.gmail.com  as the  Server Hostname
      • Set the  Port  to 993
      • Select  SSL/TLS  from the  SSL  drop-down menu
      • Select  Autodetect  from the  Authentication  drop-down menu
    9. For the  Outgoing  settings:
      • Enter  smtp.gmail.com  as the  Server Hostname  (It will look like a drop-down menu, however you can still type in it)
      • Set the  Port  to  587  or  465
      • Select  STARTTLS  from the  SSL  drop-down menu
      • Select  Normal Password  from the  Authentication  drop-down menu
    10. Make sure the  Username  box his your full email (For example, beaverb@oregonstate.edu
    11. Click the  Done  button in the lower-right

    Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.

    (Configure) Thunderbird (Windows)

    Configuring Thunderbird (Windows)

    1. Open Thunderbird
    2. Select Options  from the drop down menu on the top right, then  Account Settings
    3. Select  Account Actions  in the bottom left of the window, then  Add Mail Account
    4. Enter your name as you'd like it displayed to others
    5. Enter your ONID email address and ONID password
    6. Click  Continue
    7. Thunderbird will automattically scan for ONID account settings, and will most likely print a " failed to find the settings for your email account " message. This is normal.
    8. For the  Incoming  settings:
      • Select  IMAP  from the dropdown menu to the left of " Incoming: "
      • Enter  imap.gmail.com  as the  Server Hostname
      • Set the  Port  to 993
      • Select  SSL/TLS  from the  SSL  drop-down menu
      • Select  Autodetect  from the  Authentication  drop-down menu
    9. For the  Outgoing  settings:
      • Enter  smtp.gmail.com  as the  Server Hostname  (It will look like a drop-down menu, however you can still type in it)
      • Set the  Port  to  587  or  465
      • Select  STARTTLS  from the  SSL  drop-down menu
      • Select  Normal Password  from the  Authentication  drop-down menu
    10. Make sure the  Username  box his your full email (For example, beaverb@oregonstate.edu
    11. Click the  Done  button in the lower-right

    Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.

    (Configure) iOSx (Mobile)

    Configuring iOSx (Mobile)

    The easiest way to register your account will automatically configures the server information for you. Simply follow these steps, and you should be good to go.

    1. Open Settings
    2. Click Mail, Contacts, Calendars
    3. Press Add Account... 
    4. Touch the Google icon
    5. Put in your name, your full ONID email, your ONID password and a description of the email
    6. Press Done

    That's it!

    Alternative Google Mail Setup

    1. Tap the Settings icon from your home screen.
    2. Tap Mail, Contacts, Calendars.
    3. Tap add Account... under the "Accounts" heading.
    4. Tap Other.
    5. Tap Add Mail Account.
    6. Fill out the following fields as appropriate:
    • Name - Enter your real name - this is what other people will see when they receive your e-mail.
    • Address - Enter your ONID email address.
    • Password - Enter your ONID Password.
    • Description - Enter "ONID" as the Description.
    1. Tap Next.
    2. Tap IMAP at the top of the screen.
    3. In the Incoming Mail Server area, 
    • Host Name: imap.gmail.com
    • User Name: ONIDUsername@oregonstate.edu
    • Password: Your ONID password should already be filled in from step 6 above

    In the Outgoing Mail Server area, 

    • Host Name: smtp.gmail.com
    • User Name: ONIDUsername@oregonstate.edu
    • Password: You do have to enter your ONID password here 
    1. Tap Next at the top of the screen. You should see a message that "Your account is verified." If your account is not verified, go back and check all your settings. You may have entered a typo. Remember that your ONID username is not your full email address.
    2. Tap Save.

    Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes). To read your ONID email, click on Mail from the iPod toolbar.

    (ONID Gmail) Adding Alternate Emails

    Adding an email account to Google

    Login to your Google account through a web browser (access Goggle apps for OSU here)

    Open the menu using the gear in the upper right hand cornerGoogle menu

    Select Settings

    Select Accounts from the top row of menu choices

    Click on Add Another Email Address You OwnGoogle add account 2

    Type in your desired email account name

    Click on Next Step

    Select Make Default for the email address you would like to be primaryGoogle add email 3

    ONID Legacy Email

    What is an ONID Legacy Email?

    If you are currently on Gmail, you can ignore this entire page. Cyrus is considered the 'legacy' email since you can no longer obtain one of the inboxes.

    Choose your device:

    If you device is not listed in the dropdown below, choose the last option for generic settings, or call your computer helpdesk for assistance.


    These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

    1. Tap the email  or Mail  icon. This is located on your home screen or in your list of Programs.
    2. The next step depends on whether you already have another email account set up.
      1. If you do  not  have an email account set up, you will only need to choose a mail provider. Choose Other or Others
      2. If you do already have an email account set up, you will need to select either Menu  or Settings to see Account options. You will then do the following:
        1. Tap New Account  or Add Account  (you may need to access the Menu again to see this button).
        2. If prompted, tap Email . If you don't see this option, go to the next step.
        3. Choose Other  or Others  from the list of email providers.
    3. The next step depends on whether you are asked to enter an email address or a username.
      1. If you are asked to enter an email address or you use gmail to access your onid email, enter your ONID email address
      2. If you are asked to enter a Username, enter your ONID username only (not email address)
    4. Enter your ONID password
    5. Tap Next
    6. For Account Type or Protocol, select IMAP .
    7. Make sure your username  is entered correctly. Android often inserts your full email address, so you may need to delete "@oregonstate.edu" if it appears in this field. 
    8. Your password  should already be entered.
    9. For IMAP server, enter: imap.onid.oregonstate.edu
    10. Select SSL  for security type
    11. Make sure the port number is set to 993.
    12. Tap Next .

      At this point, the server verifies your account settings. If your account is verified, continue below. If your account is  not  verified, make sure the username and password are entered correctly. If there is a problem contacting the server, try changing the security type to TLS and change the port number to 143.
    13. For SMTP server, enter: mail.oregonstate.edu
    14. Select SSL  for security type.
    15. Make sure the port number is set to 465
    16. Make sure Require Sign-in  or Login required  is checked, and that your username  and password  are entered in correctly.
    17. Tap Next .

      If there is a problem contacting the server, try changing the security type to TLS and change the port number to 587.
    18. On the next screen you can set your preferences for this account. You can accept the defaults or make changes. You may be asked to enter your name so that people know who you are when you send them email.
    19. Tap Next  or Finish Setup  or Done , whichever applies.

    You are done!

    Your phone should now receive emails from your ONID account. If you are not getting email or if the above instructions are not working for you, please call the OSU Computer Helpdesk at (541) 737-3474 and we'll help you out.

    Troubleshooting tips:

    • If possible make sure to verify you have a good internet connection prior to setting up your mail account. Go to your web browser and try to go to a different website then the one that loads by default.
    • Try connecting to your account from the webmail version on your computer. ( webmail.oregonstate.edu )
    • Try removing and add your account again: (settings may differ depending on your phone and OS version)
      • From the Home screen, go to the settings for your phone
      • Tap Accounts & Sync
      • Tap on the account you wish to remove
      • Tap the menu icon and Remove account
      • Follow the instructions above on how to add your email account again.


  • Tap the Settings icon from your home screen.
  • Tap Mail, Contacts, Calendars.
  • Tap add Account... under the "Accounts" heading.
  • Tap Other.
  • Tap Add Mail Account.
  • Fill out the following fields as appropriate:
    • Name - Enter your real name - this is what other people will see when they receive your e-mail.
    • Address - Enter your ONID email address.
    • Password - Enter your ONID Password.
    • Description - Enter "ONID" as the Description.
    1. Tap Next.
    2. Tap IMAP at the top of the screen.
    3. In the Incoming Mail Server area, 
    • Host Name: imap.gmail.com
    • User Name: ONIDUsername@oregonstate.edu
    • Password: Your ONID password should already be filled in from step 6 above

    In the Outgoing Mail Server area, 

    • Host Name: smtp.gmail.com
    • User Name: ONIDUsername@oregonstate.edu
    • Password: You do have to enter your ONID password here 
    1. Tap Next at the top of the screen. You should see a message that "Your account is verified." If your account is not verified, go back and check all your settings. You may have entered a typo. Remember that your ONID username is not your full email address.
    2. Tap Save.

    Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes). To read your ONID email, click on Mail from the iPod toolbar.

    Non-Google Mail

    1. Tap the Settings icon from your home screen.

    iOS mail server settings

    1. Tap Mail, Contacts, Calendars.
    2. Tap add Account... under the "Accounts" heading.
    3. Tap Other.
    4. Tap Add Mail Account.
    5. Fill out the following fields as appropriate:

    • Name - Enter your real name - this is what other people will see when they receive your e-mail.
    • Address - Enter your ONID email address.
    • Password - Enter your ONID Password.
    • Description - Enter "ONID" as the Description.

    1. Tap Next.
    2. Tap IMAP at the top of the screen.
    3. In the Incoming Mail Server area, 
    • Host Name: imap.onid.oregonstate.edu
    • User Name: Your ONID username
    • Password: Your ONID password should already be filled in from step 6 above

    In the Outgoing Mail Server area, 

    • Host Name: mail.oregonstate.edu
    • User Name: Your ONID username (not your full email address)
    • Password: You do have to enter your ONID password here 
    1. Tap Next at the top of the screen. You should see a message that "Your account is verified." If your account is not verified, go back and check all your settings. You may have entered a typo. Remember that your ONID username is not your full email address.
    2. Tap Save.

    Your iPod/iPad is now configured to check your mail! You may now select which items you would like to sync (mail and notes). To read your ONID email, click on Mail from the iPod toolbar.



    1. Open Outlook
    2. Open the  File  menu and choose  Account Settings .
    3. Click on the  E-mail  tab and click  New ....
    4. Click the  Manually configure server settings or additional server types  button and click  Next .
    5. Choose  Internet E-mail  and click  Next .
    6. Enter your  name . This is what other people will see when they receive your mail.
    7. Enter your ONID  E-mail Address
    8. Select  IMAP  from the  Account Type  drop-down list.
    9. The  Incoming mail server  name is  imap.onid.oregonstate.edu 
    10. The  Outgoing mail server (SMTP)  name is  mail.oregonstate.edu
    11. Enter your ONID username in the  User Name  field. 
    12. If you want Outlook to remember your password (and not prompt you for it), check the  Remember password box. Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.

    1. Click the  More Settings...  button.
    2. Click on the  Outgoing Server  tab.
    3. Check both the  My outgoing server (SMTP) requires authentication" box and the "Use same settings as my incoming mail server  box.

    1.  Click on the  Advanced  tab.
    2. Under  Incoming server (IMAP) , select  TLS  from the  Use the following type of encrypted connection drop-down list.
    3. Under  Outgoing server (SMTP) , select  TLS  from the  Use the following type of encrypted connection  drop-down list.
    4. If the port number under  Outgoing server (SMTP)  is set to 25, change this port number to  587

    1. Click  OK .
    2. Click  Next .
    3. Click  Finish .

    Configure Outlook 2013/2016 to use the OSU Online Directory

    1. Open Outlook 2013/2016.
    2. Open the File menu and choose Account Settings .
    3. Click on the Address Books tab and click New....
    4. Choose Internet Directory Service (LDAP) and click Next .
    5. Type directory.oregonstate.edu in the Server Name: field.
    6. Click the More Settings... button.
    7. Click OK when warned that you must restart Outlook
    8. Click the Search tab.
    9. Under Search Base , choose Custom and type o=orst.edu in the field.
    10. Click OK .
    11. Click Next .
    12. Click Finish .
    13. Restart Outlook 2013/2016.

    To search for people, click on the Address Book icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the Address Book drop-down list. Type the name of the person you would like to look up in the Search field.

    To make directory.oregonstate.edu your default address book:

    1. Click on the Address Book icon at the top of your Outlook window.
    2. In the Address Book window, click on the Tools menu and choose Options....
    3. Select directory.oregonstate.edu from the Show this address list first: drop-down list.
    4. Under When sending mail, check names using these address lists in the following order: click on directory.oregonstate.edu and move it to the top of the list by clicking the Up Arrow button.
    5. Click the OK button.

    Removing an account from Outlook 2010

    1.  Click on the Start button
    2. Go to Control Panel
    3. Click on Mail
    4. Click on Show Profiles
    5. Select the account you want to remove
    6. Click Remove


    1. Open Outlook Express
    2. Open the Tools menu and choose Accounts...
    3. Click the Add button and select Mail...
    4. Enter your name (this is what other people will see when they receive your e-mail), then click Next .
    5. Enter your ONID  E-mail address in the form. Click Next .
    6. Select IMAP from the "Incoming mail server" drop-down list.
    7. The Incoming mail server name is imap.onid.oregonstate.edu. 
    8. The Outgoing mail (SMTP) server name is mail.oregonstate.edu. 
    9. Click Next .
    10. Enter your ONID username in the Account name field.
    11. Uncheck the "Log on using Secure Password Authentication (SPA)" box.
    12. Click Next .
    13. Click Finish .
    14. This will bring you back out to the accounts page again. Click on the Mail tab, select the newly created ONID account, and click the Properties button.
    15. Click the Servers tab.
    16. Under Outgoing Mail Server check the "My server requires authentication" box.
    17. Click the Advanced tab.
    18. Under Outgoing mail (SMTP) , change the port to 587 , then check the " This server requires a secure connection (SSL) " box.
    19. Under Incoming mail (IMAP) , change the port to 993 , then check the " This server requires a secure connection (SSL) " box.
    20. Click OK and close the Internet Accounts window.


    Outlook Express is now configured and should begin downloading your mail. To set up Outlook to use the OSU Online Directory, so you can search for users in the OSU address book, please read the instructions below:

    Configure Outlook Express to use the OSU Online Directory

    1. Open Outlook Express.
    2. Click on the Tools menu and choose Accounts....
    3. Click on the Directory Service tab.
    4. Click Add and choose Directory Service... from the menu.
    5. Type directory.oregonstate.edu in the Internet Directory (LDAP) server field and click Next .
    6. Select Yes to "Do you want to check addresses using this directory service?" and click Next .
    7. Click Finish .
    8. Click on the Directory Service tab, select directory.oregonstate.edu , and click the Properties button.
    9. Click on the Advanced tab.
    10. Type o=orst.edu in the Search base field.
    11. Click OK and Close the Internet Accounts window.
    12. Close Outlook Express and restart it to begin using the Online Directory

    While composing a new message, click on the To: button to open the Select Recipients window. Click on the Find... button to open the Find People window. Select directory.oregonstate.edu from the Look in drop-down list. Enter a name or email address, then click the Find Now button to search. Select the correct person and click the To: -> button to add them to your new message.

    To make directory.oregonstate.edu your default address book:

    1. Click Tools , then Accounts...
    2. Click on the Directory Service tab
    3. Click the Set Order button
    4. Select the directory.oregonstate.edu entry, and click the Move Up button until it is at the top
    5. Click the OK button, then close the accounts window


    1. Open Windows Live Mail.
    2. Click on  Add e-mail account  on the left side.
    3. Enter your ONID  E-mail Address
    4. If you want Live Mail to remember your password (and not prompt you for it), check the  Remember password  box (and then enter your password). Otherwise, leave it unchecked. It might be helpful to leave it unchecked if you share this computer with other people.
    5. Enter your  name into the Display Name  box. This is what other people will see when they receive your mail.
    6. Check the  Manually configure server settings or additional server types  box and click  Next .
    7. Select  IMAP  from the  Account Type  drop-down list.
    8. The  Incoming server  name is  imap.onid.oregonstate.edu
    9. Check the This server requires a secure connection (SSL) box.
    10. Confirm  Clear text authentication is selected from the Log on using  drop-down list.
    11. Confirm your ONID username is in the Login ID box.
    12. The  Outgoing mail server  name is  mail.oregonstate.edu
    13. The Outgoing mail server port is 587 .
    14. Check the This server requires a secure connection (SSL)  and My outgoing server requires authentication check.
    15. Click Next.
    16. Click Finish.


    1. Open Windows Mail.
    2. Open the Tools menu and choose Accounts...
    3. Click the Add button and select E-mail Account
    4. Enter your name - this is what other people will see when they receive your e-mail.
    5. Click Next .
    6. Enter your ONID  E-mail address . Click Next .
    7. Select IMAP from the "Incoming mail server" drop-down list.
    8. The Incoming mail server name is imap.onid.oregonstate.edu
    9. The Outgoing mail (SMTP) server name is mail.oregonstate.edu
      Note : If you are off-campus and cannot send e-mail, then you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Mail Server.
    10. Check the "Outgoing Server Requires Authentication" box.
    11. Click Next .
    12. Enter your ONID username in the E-mail username field and your ONID password in the Password field.
    13. Uncheck the "Remember password" box.
    14. Click Next .
    15. Click Finish .
    16. You will get a pop-up window asking for you ONID credentials. Click Cancel which will take you to the Internet Accounts window.
    17. Select the ONID account under Mail, and click the Properties button.
    18. Click the Advanced tab.
    19. Under Outgoing Mail Server , check the "This server requires a secure connection (SSL)" box 
    20. Set the Outgoing  Port Number  to 587
    21. Under Incoming mail (IMAP) , check the "This server requires a secure connection (SSL)" box. 
    22. Verify that the Incoming   Port Number is now 993 .
    23. Click OK and Close the Internet Accounts window.
    24. You will see a dialog box asking to refresh your folders. Click Yes and provide your ONID credentials when prompted.

    Windows Mail is now configured to check your mail!

    Configure Windows Mail to use the OSU Online Directory

    1. Open Windows Mail.
    2. Click on the Tools menu and choose Accounts....
    3. Click Add then choose Directory Service
    4. Click Next
    5. Type directory.oregonstate.edu in the Internet Directory (LDAP) server field and click Next .
    6. Select Yes to Do you want to check addresses using this directory service? and click Next .
    7. Select directory.oregonstate.edu , and click the Properties button.
    8. Click on the Advanced tab.
    9. Type o=orst.edu in the Search base field.
    10. Click OK and Close the Internet Accounts window.

    While composing a new message, click on the To: button to open the Select Recipients window. Click on the Find... button to open the Find People window. Select directory.oregonstate.edu from the Look in drop-down list. Enter a name or email address, then click the Find Now button to search. Select the correct person and click the To: -> button to add them to your new message.



    These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

      1. Open Thunderbird
      2. Select  Options  from the drop down menu on the top right, then  Account Settings
      3. Select  Account Actions  in the bottom left of the window, then  Add Mail Account
      4. Enter your name as you'd like it displayed to others
      5. Enter your ONID email address (e.g. beaverb@oregonstate.edu) and ONID password
      6. Click  Continue
      7. Thunderbird will automattically scan for ONID account settings, and will most likely print a " failed to find the settings for your email account " message. This is normal.
      8. For the  Incoming  settings:
        • Select  IMAP  from the dropdown menu to the left of " Incoming: "
        • Enter  imap.onid.oregonstate.edu  as the  Server Hostname
        • Set the  Port  to  993
        • Select  SSL/TLS  from the  SSL  drop-down menu
        • Select  Normal Password  from the  Authentication  drop-down menu
      9. For the  Outgoing  settings:
        • Enter  mail.oregonstate.edu  as the  Server Hostname  (It will look like a drop-down menu, however you can still type in it)
        • Set the  Port  to  587
        • Select  STARTTLS  from the  SSL  drop-down menu
        • Select  Normal Password  from the  Authentication  drop-down menu
      10. Make sure the  Username  box has only your username (e.g. "beaverb") and not our full email (e.g. "beaverb@oregonstate.edu")
      11. Click on the picture for a bigger version

    1. Click the  Done  button in the lower-right

    Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.

    Configure Thunderbird to use the OSU Online Directory

    1. Open Thunderbird
    2. Click on the  Tools  menu and choose  Options
    3. Click on  Composition  from the top menu
    4. Click on the  Addressing  tab
    5. Click the check box next to  Directory Server  and click on the  Edit Directories...  button
    6. Click the  Add  button
    7. Type  OSU Online Directory  in the  Name  field
    8. Type  directory.oregonstate.edu  in the  Hostname  field
    9. Type  o=orst.edu  in the  Base DN  field
    10. Set the  Port number  to  389
    11. Click  OK  to close the  Directory Server Properties  window
    12. Click  OK  to close the  LDAP Directory Servers  window
    13. Select  OSU Online Directory  from the  Directory Server  drop-down list
    14. Click  OK

    To search for an address, click on the Tools menu and choose Address Book (Or click the Address Boook button in the top menu).

    Select OSU Online Directory from the list of address books on the left. In the top right search box, enter a name or email address and press enter.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".


    The following instructions are only for the legacy (old) ONID webmail client.

    1. Open Entourage. If this is the first time opening the program, a Entourage Setup Assistant box may open. Please close this box.
    2. Open the Tools menu and choose Accounts .
    3. Click on New .
    4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
    5. Select IMAP from the Account type drop-down list and click OK .
    6. Enter an Account Name which you will use to identify the account, such as "onid.oregonstate.edu" or "ONID email" (this can be anything you want)
    7. Enter your Name the way you want other people to see when they receive your e-mail.
    8. Enter your E-mail Address
    9. Enter your ONID username in the Account ID field.
    10. The IMAP server name is imap.onid.oregonstate.edu
    11. Click the Click here for advanced receiving options button.
    12. Check the This IMAP service requires a secure connection (SSL) box and close the window.
    13. The SMTP server is mail.oregonstate.edu
    14. Click the Click here for advanced sending options button.
    15. Check the SMTP service requires secure connection (SSL) button.
    16. Check the Override default port button and type 587 .
    17. Check the SMTP server requires authentication box.
    18. Check the Use same settings as receiving mail server box and close the window.
    19. Click OK .
    20. Enter your ONID password when prompted.
    21. Close the Accounts window.

    Entourage is now configured to check your ONID webmail!

    Configure Entourage to use the OSU Online Directory

    1. Open Entourage .
    2. Click on the Tools menu and choose Accounts .
    3. Click on Directory Service and then click on the New button.
    4. If the Account Setup Assistant window appears, click the Configure Account Manually button.
    5. Type OSU Online Directory in the Account name field.
    6. Type gc.nws.oregonstate.edu in the LDAP Server field.
    7. Check the box that says this server requires logon .
    8. Click the OK button.
    9. Close the Accounts window.

    To search for an email address, click on the Address Book icon. Select Directory Services from the left menu, then select OSU Online Directory . In the top right search box, enter a name or email address and press enter. Entourage will also search the directory automatically when you type a name in the To: address when you are composing a new message.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".

    Removing an account from Entourage 2008

    1.  Click on Tools, then Accounts
    2. Select the account you want to remove
    3. Click Delete


    These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

      1. Open Mac OS X Mail.
      2. The first time you run Mac OS X Mail, it will ask you to set up your mail account. Otherwise, follow these steps:
      3. Open the Mail menu and choose Preferences ...
      4. Click on Accounts on the top menu.
      5. Click the + (plus) button at the bottom left to add a new account.
      6. Enter your name - this is what other people will see when they receive your e-mail.
      7. Enter your ONID  E-mail Address
      8. Click the Continue button.
      9. Select IMAP from the "Account Type" drop-down list.
      10. Type "ONID email" in the Description field.
      11. The Incoming Mail Server name is imap.onid.oregonstate.edu 
      12. Enter your ONID username in the User Name field. 
      13. Enter your ONID password in the Password field.
      14. Click the Continue button.

    Mac Mail Incoming

      1. Mac OS X Mail will verify the settings. The Outgoing Mail Server window will appear next.
      2. Type "OSU" in the Description field.
      3. The Outgoing Mail Server name is mail.oregonstate.edu.
      4. Check the Use Authentication box. Enter your ONID username and password if they are not already there.
      5. Click the Continue button.

    Mac mail Outgoing

      1. Mac OS X Mail will verify the settings. The Account Summary window will appear next.
      2. Click the Create button.
      3. The settings box will close, and you should be taken back out to the account settings page. Once you are there, click on the Outgoing Mail Server dropdown list, and click Edit SMTP Server List .

    ONID SMTP Settings

      1. Click on the Advanced tab at the bottom half of this settings page
      2. Select the Use Custom Port option and type 587
      3. Click OK

    ONID SMTP Settings

    1. Close all open settings boxes

    OS X Mail Client is now configured to check your webmail!

    Configure Mac Mail to use the OSU Online Directory *For Macs running 10.8 and older*

    1. Open Mac OS X Mail.
    2. Click on the Mail menu and choose Preferences .
    3. Click on Composing on the top menu.
    4. Check the Automatically complete addresses box .
    5. Click the Configure LDAP... button.
    6. Click the + (plus) button.
    7. Type OSU Online Directory in the Name field.
    8. Type d irectory.oregonstate.edu in the Server field.
    9. Type o=orst.edu in the Search Base field.
    10. Click the Save button.
    11. Click the Done button.
    12. Close the Preferences windows.

    To search for an email address while composing a new message, type the name of the person you are searching for in the To: field. It will auto complete the address and give you other matches for that name.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".

    Configure Mac Mail to use the OSU Online Directory for Macs running 10.9

    Unlike previous verisons, this latest Mac operating system does not have the configuration within the Mail app, but instead moved to system preferences.

    1. Click the Apple icon in the upper left hand corner of the desktop and choose "System Preferences".

    2. Within System Preferences click "Internet Accounts"

    3. A new window will open, scroll down and choose "Add Other Account"

    4. You will then be prompted to choose an account type. Click "Add an LDAP account" and then choose "Create"

    5. Within the new window you'll need to fill in several fields.

    • Description: Directory Search
    • Search base: o=orst.edu
    • Server: directory.oregonstate.edu

    6. Click "Create" and you should now have OSU online directory enabled.

    Removing an account from Mac Mail

    1.  Click the Mail menu, then click Preferences
    2. Click on the Accounts tab
    3. Select the account you want to remove
    4. Click the “ - “ symbol in the lower left-hand corner to remove an account


      1. Open Outlook 2011 .
      2. Once open, click the " Outlook " menu, then click " Preferences "
      3.  Under the " Personal Settings " area, click on " Accounts "
      4. Click the " + " symbol in the lower left-hand corner, and select the " E-mail... " option
      5.  Fill in your ONID email address and password . the box should then widen out and allow you to fill out additional information
      6. Fill in your ONID Username  in the " User name: " section
      7. Select " IMAP " from the Type dropdown menu
      8.  In the Incoming Server section, type " imap.onid.oregonstate.edu "
      9.  Check the box next to Use SSL to Connect
      10. In the Outgoing Server section, type " mail.oregonstate.edu "
      11.  Check the box next to to Use SSL to Connect and set the port to 587 Auto Account Setup Menu
      12. Click " Add Account " and it will start downloading your mail. If you recieve a login error message asking if you would like to re-enter your password, click Yes and type in your ONID password again

    Note : Retrieving your e-mail, calendar appointments and tasks can take some time. The amount of time is dependent on the size of your mailbox and the connection you are using. E.g. - If you have a slower off campus connection, the time to load your mailbox will take longer.

    Configure Outlook 2011 to use the OSU Online Directory 

    1. Open Outlook 2011.
    2. Click th Outlook menu, then click " Preferences... "
    3. Under the " Personal Settings " area, click on " Accounts "
    4. Click the " + " symbol in the lower left-hand corner, and select the " Directory Service... " option
    5. Type directory.oregonstate.edu in the LDAP Server: field.
    6. Click the " Add Account " button
    7. Once the directory service is added, highlight it in the list on the left, then click the Advanced button
    8. In the Search Base section, type o=orst.edu in the field.
    9. Click OK .
    10. Restart Outlook 2011.

    To search for people, click on the Contacts Search icon at the top of your Outlook window, or click on the To... button while composing a message. Choose directory.oregonstate.edu from the drop-down list. Type the name of the person you would like to look up in the Search field.

    Removing an account from Outlook 2011

    1.  Click on Outlook
    2.  Click on Preferences then Accounts
    3.  Select the account you want to remove
    4.  Click the “-“ symbol in the lower left-hand corner to remove the account


    These instructions are only for the legacy (old) webmail client. Most people should use the above ONID Gmail instructions.

      1. Open Thunderbird
      2. Select  Options  from the drop down menu on the top right, then  Account Settings
      3. Select  Account Actions  in the bottom left of the window, then  Add Mail Account
      4. Enter your name as you'd like it displayed to others
      5. Enter your ONID email address (e.g. beaverb@oregonstate.edu) and ONID password
      6. Click  Continue
      7. Thunderbird will automattically scan for ONID account settings, and will most likely print a " failed to find the settings for your email account " message. This is normal.
      8. For the  Incoming  settings:
        • Select  IMAP  from the dropdown menu to the left of " Incoming: "
        • Enter  imap.onid.oregonstate.edu  as the  Server Hostname
        • Set the  Port  to  993
        • Select  SSL/TLS  from the  SSL  drop-down menu
        • Select  Normal Password  from the  Authentication  drop-down menu
      9. For the  Outgoing  settings:
        • Enter  mail.oregonstate.edu  as the  Server Hostname  (It will look like a drop-down menu, however you can still type in it)
        • Set the  Port  to  587
        • Select  STARTTLS  from the  SSL  drop-down menu
        • Select  Normal Password  from the  Authentication  drop-down menu
      10. Make sure the  Username  box has only your username (e.g. "beaverb") and not our full email (e.g. "beaverb@oregonstate.edu")
      11. Click on the picture for a bigger version

    1. Click the  Done  button in the lower-right

    Thunderbird is now configured to check your mail, and should start downloading messages from your ONID account.

    Configure Thunderbird to use the OSU Online Directory

    1. Open Thunderbird
    2. Click on the  Tools  menu and choose  Options
    3. Click on  Composition  from the top menu
    4. Click on the  Addressing  tab
    5. Click the check box next to  Directory Server  and click on the  Edit Directories...  button
    6. Click the  Add  button
    7. Type  OSU Online Directory  in the  Name  field
    8. Type  directory.oregonstate.edu  in the  Hostname  field
    9. Type  o=orst.edu  in the  Base DN  field
    10. Set the  Port number  to  389
    11. Click  OK  to close the  Directory Server Properties  window
    12. Click  OK  to close the  LDAP Directory Servers  window
    13. Select  OSU Online Directory  from the  Directory Server  drop-down list
    14. Click  OK

    To search for an address, click on the Tools menu and choose Address Book (Or click the Address Boook button in the top menu).

    Select OSU Online Directory from the list of address books on the left. In the top right search box, enter a name or email address and press enter.

    Searches work best when you use only a person's last name, or use the format "lastname, firstname".



    These instructions were tested with Evolution versions 2.32 and 3.02. 

    1. Open Evolution.
    2. If this the first time running Evolution, it will walk you through connecting to your email account. Otherwise, open the Edit menu and choose Preferences . Under Mail Accounts , click the Add button.
    3. Click the Forward button to begin the setup process.
    4. Enter your Full name and E-mail address and click the Forward button.
    5. Select IMAP from the "Server Type" drop-down list.
    6. The Server Name is imap.onid.oregonstate.edu 
    7. Enter your ONID username in the Username field.
    8. Select TLS encryption from the "Use secure connection" drop-down list.
    9. Click the Forward button.
    10. Uncheck the "Show only subscribed folders" box and click the Forward button.
    11. The SMTP Server is mail.oregonstate.edu .
      Note:
      If you are off-campus and sending mail does not work, you will need to contact your Internet Service Provider (ISP) for the name of their Outgoing (SMTP) Server.
    12. Check the "Server requires authentication" box.
    13. Select TLS encryption from the "Use secure connection" drop-down list.
    14. Select PLAIN from the "Type" drop-down list.
    15. Enter your ONID username in the Username field.
    16. Click the Forward button.
    17. Enter an Account Name and click the Forward button.
    18. During first time Evolution setup only: Select your time-zone and click the Forward button.
    19. Click the Apply button to complete the setup process.

    Evolution is now configured to check your mail!

    Configure Evolution to use the OSU Online Directory

    These instructions were tested with Evolution versions 2.32 and 3.02.

    1. Open Evolution.
    2. Click on the File menu, choose New, and choose Address Book.
    3. In the New Address Book window, choose On LDAP Servers from the Type drop-down list. The window will expand to show additional options.
    4. Configure the General tab as follows: evolution-general
      1. The Name is OSU Online Directory
      2. Check the box next to Mark as default folder
      3. The Server is directory.oregonstate.edu
      4. The Port is 389
      5. Select No encryption from the Use secure connection drop-down list
    5. Configure the Details tab as follows: evolution-details
      1. The Search base is o=orst.edu
      2. Select Sub from the Search scope drop-down list
    6. Click the OK button to save these settings.

    When composing a message, you can search the OSU Online Directory to find email addresses

    1. Click on the To button.
    2. Select OSU Online Directory from the Address Book drop-down list.
    3. Select Any Category from the Category drop-down list.
    4. Type in a name to search for (generally just last name) and press Enter.
    5. Select the name you want from the list of results and click the Add button to add it.
    6. Click the Close button to return to the message composition window. evolution-search


    Introduction

    Pine was developed by the University of Washington specifically to provide user access to electronic mail without complication. Pine was originally based on ELM but has evolved into a completely different program. Although we describe many of Pine's functions below, Pine is quite easy and natural to use, and is used daily by thousands of users at the University of Washington and elsewhere around the world. You may find that exploring it on your own and reading Pine's built-in help messages is the most enjoyable way to learn its features (and the most comprehensive).

    For more help on getting connected to shell.onid.oregonstate.edu, please refer here.

    Conventions Used In This Document

    Commands you are instructed to type are shown in bold:

    cd mail

    Keys to press are shown surrounded by angle brackets: <RETURN> or <ALT>

    Within Pine, menu function letters preceded by a caret (^) signify a control character. For example, "^G" means <CONTROL><G>, which means press and hold the <CONTROL> key, then press the <G> key and then release both keys.

    Connecting To The Shell Server

    For more help on getting connected to shell.onid.oregonstate.edu, please refer to: /och_helpdocs/onid/using-onid/shell

    Using an SSH program, open a connection to shell.onid.oregonstate.edu . When prompted, enter your ONID username and password to login.

    Using Pine

    After typing in your correct login and password you will be at the UNIX prompt. To run the Pine program type:

    pine

    Then press the <RETURN> key and you will enter into the main menu of the Pine mail program:

    pine1

    Within Pine, each menu function is preceded by its one-letter command, usually shown highlighted in reverse video at the bottom of the screen. For example, entering a <?> will display help information, or entering a <Q> command will cause Pine to exit.

    You can press <M> within most screens in Pine in order to return to this Main screen

    How To Address Electronic Mail

    When people begin using e-mail they often find the addressing system confusing. E-mail addresses are very similar to postal mail addresses. Both postal and e-mail addresses utilize a hierarchical addressing system; the information goes from very specific to very general. Here are some examples of e-mail addresses:

    		george@cac.washington.edu
    		
    coyotew@oregonstate.edu
    molly@microsoft.com

    A breakdown of an e-mail address is as follows:

    		george (user name or ID)
    		
    @ (this user is located at)
    cac (a particular department)
    washington (Washington campus network)
    edu (education domain on the Internet)

    Each element of information is separated by a period. The first element is the most specific. The @ symbol separates the user portion from the machine which holds this account. It is important to note that each part of the address is equally important. If any piece of the address is missing, your message cannot be delivered.

    Composing And Sending Mail

    To originate a message, choose COMPOSE <C> from the Pine main menu. The following screen will appear:


    pine2

    First you must enter the email addresses of the recipients of the message. Email addresses must be typed exactly without mistakes or the message will not reach its recipient(s). Undeliverable mail will usually be returned to you, or "bounced" but that is not guaranteed.

    The To: line is where you specify the primary recipients of the message (you can specify more than one recipient if you separate the addresses with commas). On the Cc: or "carbon copy" line you can specify additional recipients (if any) who will receive a copy of the message.

    The Attachment: or attachment line allows you to specify files that can be "attached" to your message, such as a word processing document or spreadsheet.

    Entering and Editing Messages

    After entering the subject of the message, you may begin to type the body of the message. While typing, Pine will "word wrap" the text; that is, you need not press <RETURN> or <ENTER> at the end of each line. If you make a typographical error, you can (if necessary) position the cursor using the arrow keys and use the <BACKSPACE> or <DELETE> key. You can also use the Cut Line command <CONTROL><K> to delete the entire line on which the cursor is positioned. A complete description of the editing capabilities is displayed by the Get Help command <CONTROL><G>.

    Other commands you may find useful when entering a message include a spell checker, To Spell <CONTROL><T>, and a paragraph justifier, Justify <CONTROL><J>. If you wish to read the text of the message in from a file, or perhaps you transferred some data that you'd like to read in and include in the message, use the Read File command <CONTROL><R>.

    If you decide you don't want to send your message any time during the editing process, you can either Cancel the message <CONTROL><C>, or Postpone it for later use <CONTROL><O>. If a message is postponed, Pine will ask you if you want to continue your postponed message the next time you compose a message.

    When you have completed entering and editing your message, use the Send command <CONTROL><X>. Pine will ask you to confirm that you wish to send the message. If you answer yes, Pine sends the message and displays the main menu. If you answer no, Pine returns you to the editor.

    The fact that Pine sends your message without presenting you with an error message does not mean your message was delivered or was addressed correctly. When Pine sends a message, it hands the message over to a mail delivery program that performs the actual transmission of the message. If the mail delivery program cannot deliver the message, it usually returns a copy of the message to you (often called a "bounced message") with a brief explanation as to the cause. Under certain circumstances, it can take several days for a message to be bounced, although in most cases it is returned within a few minutes if there is a problem. If you cannot understand why a particular message has bounced, contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu and they will try to determine the cause. By far the most common cause is a faulty address.

    Viewing Mail

    To view email messages you've received, choose the FOLDER INDEX command <I> from the main menu. A screen similar to the following will appear:




    The first line of the screen displays the name of the mail folder you are reading, how many messages are present in the folder, and the number of the current message.

    A mail folder is the computer equivalent of a file folder where you store messages. You can sort and separate your mail into different folders by topic or however you choose to organize messages. The folder that Pine reads when it is started is the Inbox folder and is where incoming messages are located.

    The current message is the message you are selecting to view, reply to, forward, save, or delete, and is highlighted in reverse video in the index. You can change the current message selection by choosing the Next Msg or the next message command <N> and the Prev Msg or previous message command <P>. You can also use the up-arrow and down-arrow keys to move the selection.

    For each message listed in the index, the following information appears:


    pine4

    Select the message you wish to read as above, then press the <RETURN> or <ENTER> key or choose the View Mail command <V>. The message is then displayed as shown below:


    pine5

    At this point you can choose to reply to <R>, delete <D> or save <S> this message (see below).

    Sending a Reply

    If you choose the Reply <R> command, Pine asks whether you wish to include the text of the original message in the reply. Pine tries its best to enter the proper return address in the To: field, but you should verify that the address lines are correct before sending the message.

    Deleting a Message

    To delete a message, choose the Delete command <D>. If you subsequently change your mind, the message can be "undeleted" any time before you quit from Pine using the Undelete command <U>. The message is not actually deleted from the inbox until you quit from Pine and instruct Pine to "expunge" messages from the inbox when asked. If you delete a message and there are additional messages in the current mail folder, Pine automatically views the next message.

    Saving Messages

    If you choose to retain a message after viewing it, you should not leave it in your inbox. It is a good idea to save the message in a folder where the name signifies the topic or sender. This makes it convenient to find the message again or download related messages to a personal computer for indefinite storage. After choosing the Save command <S>, Pine will ask for the name of the folder into which to save the message:

    		SAVE Msg #1 to folder in <Mail> [saved-messages] :
    		
    ^G Help ^T To Fldrs
    ^C Cancel Ret Accept

    You can choose the default folder, saved-messages, by pressing the <RETURN> or <ENTER> keys or specify any folder name you wish (alphanumeric characters only, no spaces or tabs). If the named folder doesn't exist, Pine will ask you to confirm that you wish to create it. If you choose To Folders <^T>, Pine presents you with a menu of your folder names from which you can select by moving the cursor.

    Folders

    As was explained above, you can create mail folders and store messages in them. The FOLDER LIST command <L> from the main menu allows you to switch the current folder you are viewing to any of the mail folders that you have created.

    You will first see the COLLECTION LIST. Press <RETURN> or <ENTER> to select Mail.


    pine6

    Next, you will see the FOLDER LIST.


    pine7

    To view mail in a listed folder, highlight it so that it shows in reverse video by selecting the folder name with the arrow keys, then press <RETURN> or <ENTER> or choose the [View Fldr] command <>>. Pine opens that folder and places you in the mail index.

    Address Book

    Pine allows you to maintain an address book of recipients to whom you frequently send e-mail. To use it, choose the ADDRESS BOOK command <A> from the main menu. You will then see the ADDRESS BOOK LIST. Choose the personal address book, .addressbook, by pressing <RETURN> or <ENTER>.


    pine8

    The Personal Address Book will look something like this:
    pine9

    For each recipient listed in the address book there are three pieces of information stored:

    1. A short, memorable nickname by which you refer to the recipient. This could be the recipient's first name, initials, login name, etc.
    2. The recipient's full name in English.
    3. The recipient's complete email address.

    Use the Add command <@> to add additional entries to the address book.

    Printing Messages

    There are two alternative ways to obtain a hard copy printout of a message if you have your own printer. One method is to Export <E> the message to a file, transfer the file to your own computer, and then use the local printer and printing method you normally use on your system. (For help transferring files, please contact the OSU Computer Helpdesk at 737-3474 or consulting@oregonstate.edu.)

    The other method is to print to the printer connected to your computer, choose "attached-to-ansi" under "Printer attached to IBM PC or compatible, Macintosh."

    To print a message while viewing it, simply press the Print command <%>.

    Logging Off The Shell Server

    When you have finished using Pine, always Quit from Pine <Q> and issue the "logout" command to log you off the server and close the connection.

    And Now a Few Words about E-mail Etiquette

    • Be brief. In most cases, try to fit your message into one screen of text.
    • Use blank space between paragraphs or other logical units of text to break it up for easier reading.
    • Use mixed upper and lower case and standard capitalization. Mixed-case text is much easier to read than all lower or all upper case. Even worse, USING UPPER CASE WHEN YOU WRITE IS LIKE SCREAMING WHEN YOU SPEAK!

    Most computer terminals do not display underlined or italicized characters, which are commonly used to provide emphasis in handwriting. So, if you want to emphasize something, use all-capital letters for what you REALLY want to emphasize. Other ways to emphasize a word is to put asterisks, or other special characters at the beginning and end of the word or phrase, like *this*, or like _this_ or >even< like that!

    Never forget the person to whom you are sending the mail is another human being, with feelings and beliefs that may be very different from yours! This can be easy to forget when you are sitting at a computer terminal, writing a mail message to a person you might never have met in real life.

    In face to face conversation, there are many subtle cues provided by body language and intonation that let us know how what we are saying is affecting the other person. These cues are completely absent when using e-mail, so strive to be concise, clear and polite in your own writing and flexible in your interpretation of other people's mail.

    Finally, before sending off your e-mail message:

    • Look over what you have written.
    • Make sure you've said everything you needed to say.
    • Make sure you haven't said things you didn't need to say.
    • Make sure you've used correct spelling and grammar: splling eerers end bad grammers madeit harder fer uther peeple to reed what you wrought :)

    Using OSU Online Directory

    Pine on shell.onid.oregonstate.edu is already configured to use the OSU Online Directory. Follow these steps to use the OSU Online Directory:

    1. Run pine .
    2. Compose a message by pressing C .
    3. Move your cursor to one of the email address fields (To:, Cc:, etc).
    4. Press ^T (To AddrBk).
    5. Highlight OSU Online Directory and press enter .
    6. Type in a string to search for, such as a last name or first name, and press enter . If your search is too generic (for example, you searched for "smith"), Pine will show you the first 200 matches and warn you that the size limit was exceeded.
    7. Highlight the entry you want to use and press enter .
    8. The entry will be placed in the email address field (To:, Cc:, etc).


    Incoming mail - IMAP

    • Hostname:  imap.onid.oregonstate.edu
    • SSL enabled
    • Port (if using TLS, which is recommended):  143
    • Port (if using SSL):  993

    If you see an option asking if you want to use  TLS , it is recommended that you choose that option.

    Outgoing mail - SMTP

    • Hostname:  mail.oregonstate.edu
    • TLS enabled
    • Port:  587
    • Set authentication to  Required



    Retiree Email

    What is a Retiree Inbox?

    This is a new email service that allows eligible retirees access to a new retiree email after they retire. Employees who officially retire after 25 years will be eligible for this service. Already retired employees with 25 years of service are also eligible.

    This is not an extension for one's existing ONID or Exchange? emails. This is a separate mailbox with an email address in the format of username@retiree.oregonstate.edu.

    In order to create this account, it will follow the same process as creating an ONID account.

    1. Go to http://onid.oregonstate.edu/ and click "Sign up for ONID".
    2. Fill in your ID number, birth day, and first and last names.
    3. Read through the acceptable use policy.
    4. Set a password for your new account.
    5. You're new account should be set up now! Below are the steps for signing in.

    Help with Finding Your OSU ID? Number

    If you need help finding your ID number, please get in touch with Human Resources.

    1. Go to https://outlook.office365.com/.
    2. Sign in with your retiree ID. This should be in the format of username@oregonstate.edu.
    3. This will redirect you to a Microsoft Federation log in page. You can use either onid\user or user@oregonstate.edu for the username, and enter your password.
    4. This should take you to your inbox.
    1. In Outlook, click File->Add Account
    2. On the popup window, select "manual setup".
    3. Select "POP or IMAP email account".
    4. Enter your name and email address in the first boxes.
    5. Select IMAP under account type.
    6. The incomming mail server is outlook.office365.com
    7. The outgoing mail server is smtp.office365.com
    8. Enter your username@oregonstate.edu for the username and your password.
    9. It should look like this when you're done:
    10. Click on "More Settings..."
    11. Under the Outgoing Server tab, check the "My outgoing server (SMTP) requires authentication.
    12. Under Advanced, change the IMAP encryption to SSL.
    13. Change outgoing encryption to TLS and set the port number to 587.
    14. Click ok a few times and this should add your account to Outlook!

    In order to add this account on your mobile device...

    1. Naviagte to the accounts section on your device
    2. You will want to add an Outlook account.
    3. The email should be in the format of user@retiree.oregonstate.edu
    4. This should take you to a Microsoft Federation login. You will need to change the username format to onid\username or username@oregonstate.edu (without the retiree in the email).
    5. That should have added your account to your phone!

    Below is some quick info about the server settings for the retiree email.

    Setting IMAP (Incoming) SMTP (Outgoing)
    Server Name outlook.office365.com smtp.office365.com
    Encryption Method SSL TLS